refuel VOLKSWAGEN TIGUAN 2012 Owners Manual

Tire inflation pressure label
A tire inflation pressure label is on the driver door jamb ⇒ page 176, Tires and wheels.
Fuel grade sticker
An information sticker listing the correct fuel grade for your vehicle ⇒ page 289, Refueling.
Engine data

Refueling

WARNING
Even if empty, portable fuel containers can leak and cause a fire and serious personal injuries, especially in a crash.
x For your safety, we strongly recommend that you do not travel with a portable fuel container in your vehicle.
x If, under exceptional circumstances, you must transport a portable fuel container, please observe the following:
– Never fill a portable fuel container while it is anywhere in or on the vehicle (for example, in the luggage compartment or on the rear hatch). Static electricity can build up while filling and can ignite fuel vapors, causing a fire.
– Always place a portable fuel container on the ground before filling. Never spill fuel inside the vehicle or luggage compartment. Fuel vapors are highly flammable.
– Always keep the filler nozzle completely inside the portable container before and during filling.
– If filling a portable container made of metal, the filler nozzle must always be in contact with the container. This will help prevent static electricity from discharging and causing a fire.
– Always observe local and state or provincial laws about the use, storage, and transportation of portable fuel containers.
– Make certain that the portable fuel container meets industry standards, such as ANSI/ASTM F852-86.
NOTICE
x Remove fuel spills from the vehicle immediately to help prevent damage to the paint, tires, and wheel housings.
x Refueling with diesel fuel when your vehicle has a gasoline engine can cause very serious and expensive engine and fuel system damage that is not covered by any Volkswagen Limited Warranty.
x If you put any amount of incorrect fuel in the fuel tank, do not start the engine under any circumstances. Immediately contact the nearest authorized Volkswagen dealer or authorized Volkswagen Service Facility for assistance. These fuels contain substances that can severely damage the fuel system and the engine if the engine is started.
Fuels can pollute the environment. Spilled fuel must be collected and disposed of properly, following all applicable environmental regulations.
There is no emergency release for the fuel filler flap. Contact an authorized Volkswagen dealer or an authorized Volkswagen Service Facility for assistance.

Indicator lights and fuel gauge

Fig. 161 Fuel gauge in the instrument cluster: A Refuel warning zone.

WARNING
Driving with a fuel tank that is almost empty can lead to stalling in traffic, a collision, and serious personal injuries.
x When the fuel tank is almost empty, fuel supply to the engine can be interrupted, especially when driving over bumps, across slopes, and up and down hills.
x Steering and braking assistance as well as ESC and related systems will not work if the engine “sputters” or stalls due to lack of fuel.
x Always refuel when the tank is 1/4 full to reduce the risk of running out of fuel and stalling in traffic.
NOTICE
x Failure to heed warning lights or text WARNINGS can result in vehicle damage.
x Never drive until the fuel tank is completely empty. The irregular fuel supply can cause the engine to misfire. This allows unburned fuel to get into the exhaust system and damage the catalytic converter.
The small arrow next to the gas pump symbol in the fuel gauge ⇒ fig. 161 shows the side of the vehicle with the fuel filler flap.
Refueling

Fig. 162 Right rear side of vehicle: Opening the fuel filler flap.

Fig. 163 Fuel cap placed on the open fuel filler flap.

Before refueling, always switch off the engine, the ignition, and all mobile phones, and leave them switched off until refueling is complete.
Opening the fuel filler cap
x Unlock the vehicle from the outside with the vehicle key or press the central locking button in driver
door to unlock the vehicle from the inside ⇒  Power locking system.
x The fuel filler flap is located at the right rear of the vehicle.
x Press on the back part of the fuel filler flap ⇒ fig. 162 (arrow) and fold open.
x Unscrew fuel cap counterclockwise and remove. Use the receptacle on the filler flap hinge to hold
the cap while refueling ⇒ fig. 163.
Refueling
The correct fuel grade for your vehicle ⇒  Fuel is listed on a sticker on the inside of the fuel filler flap
⇒ fig. 163.
x The fuel tank is full when the automatic filler nozzle pump switches off the first time ⇒ .
x Do not try to add fuel after the pump stops! Topping off the tank in this way may fill the expansion space that the tank needs and cause fuel to overflow, for example, if it gets warmer outside.
Closing the fuel filler cap
x Screw the fuel cap clockwise onto the fuel filler neck until you hear it click into place.
x Close the fuel filler flap until you hear it latch shut. The fuel filler flap must be flush with the vehicle body.
WARNING
Spilled fuel can cause fires, explosions, burns, and other severe injuries.
x Always stop refueling once the pump nozzle switches off so that the tank does not overflow.
NOTICE
Remove fuel spills from all vehicles surfaces immediately to help prevent damage to the paint, tires, and wheel housings.
Fuel spills may pollute the environment.
Fuel capacities

Refueling checklist

WARNING
Inadequate experience and knowledge of the demands of off-road driving can lead to critical situations and cause serious personal injury.
x Never take routes or risks that could put you or your passengers in danger. If you cannot go on, or have doubts about the safety of your route, turn back and take a new route.
x The intelligent technology of the vehicle cannot change the laws of physics. Despite the ABS, adverse terrain can cause instability through blocked wheels – for example, if you brake hard when driving on a loose gravel road. Difficult terrain may also prevent the ESC from doing its job.
x Never operate the vehicle at the limit of its performance ability. Always leave a good safety margin.
x To reduce the risk of loss of control and serious personal injury, never use the cruise control when driving off-road.
x Even terrain that looks easy can be difficult and dangerous, putting you and your passengers in a critical situation. It is often best to check an area out on foot first.
x Drive with special care and think ahead in off-road terrain. If you drive too fast, or fail to maneuver the vehicle properly, you could cause personal injury and damage the vehicle.
x Never drive faster than is appropriate for the prevailing terrain and the road, traffic, and weather conditions.
x Never drive too fast across embankments, ramps, or slopes. The vehicle could become airborne. If that happens, you will not be able to steer and can lose control.
x If your vehicle becomes airborne, always keep the front wheels pointing straight ahead. If the wheels are not pointing straight ahead when the vehicle lands, it could roll over.
x Never allow people to stand in front of or behind the vehicle if you have put items such as stones or pieces of wood under the wheels to improve traction on slippery ground. Spinning wheels can turn these items into dangerous flying objects causing serious personal injury.
x Even areas that look harmless can be dangerous. Potholes, ditches, trenches, drop-offs, different kinds of obstacles, and soft or swampy ground often cannot be seen and can be partially or fully covered by water, grass, branches, or other things. Driving over such terrain can cause accidents and severe injuries. Before crossing an unknown area, carefully explore the route you plan to take on foot.
WARNING
Never drive off-road if you are low on fuel. Too little fuel in the tank can cause an accident and serious injuries. You can also run out of fuel in a remote area where getting help is difficult or impossible.
x When the fuel tank is almost empty, fuel supply to the engine can be interrupted, especially when driving over bumps, across slopes, and up and down hills. The interruption in fuel flow could stall the engine during a maneuver in difficult terrain and make you lose control of the vehicle.
x Steering and braking assistance as well as ESC and related systems will not work if the engine “sputters” or stalls due to lack of fuel. This can cause loss of vehicle control, especially in difficult terrain.
x Always refuel when the tank is 1/4 full to reduce the risk of running out of fuel.
NOTICE
If the power sunroof or the windows are open when it rains or snows, the interior of the vehicle will get wet and the vehicle may be damaged. Always keep the windows and the power sunroof closed when driving off-road.

Frequently asked questions (FAQ)
If you suspect a malfunction or vehicle damage, read and follow the following advice before contacting an authorized Volkswagen dealer or an authorized Volkswagen Service Facility. You may also find helpful information under “Characteristics” and “Checklist” in the index.

Description Possible causes among others Possible remedy
Engine does not start.
Vehicle battery dead. – Perform jump-start – Charge vehicle battery
The wrong remote control vehicle key is used. Use a valid remote control vehicle key
Fuel level too low. Refuel
Vehicle cannot be locked or unlocked using remote control vehicle key.
– Battery in remote control vehicle key dead. – Too far away from vehicle.(out of range). – Buttons have been pressed too many times.
– Replace battery in the remote control key – Move closer to vehicle. – Synchronize remote control vehicle key – Lock or unlock vehicle manually
Unusual noises. Cold engine, braking support systems, electronic parking brake.
Check the “Noises” entry in the keyword index.
Odd driving behavior. Assistance systems activated. Check the “Assistance systems” entry in the index.
Driver seat and outside mirrors move when vehicle is unlocked.
Convenience settings are stored. Correct convenience settings
Memory-seat settings are stored. – Reassign seat setting – Clear memory-seat memory
Front seats cannot be adjusted with power controls.
Vehicle battery dead. Charge vehicle battery
Fuse blown. Check fuse and replace if necessary
Features do not work as described in this manual.
Settings were adjusted in the Volkswagen Information System.
Check and reset to factory settings if necessary
Headlights do not light up the road as they should.
– Headlights incorrectly adjusted. – Light bulbs burned out. – Low beams not switched on.
Have the headlight range adjusted by an authorized Volkswagen dealer or an authorized Volkswagen Service Facility. Adjust headlight range – Change light bulbs – Switch on low beams

Description Possible causes among others Possible remedy
Electrical consumers do not work.
Vehicle battery charge too low. Charge vehicle battery
Remaining fuel level too low. Refuel
Fuse blown. Check fuse and replace if necessary
Fuel consumption higher than indicated.
– Short hauls. – “Jumpy accelerator pedal”.
– Avoid short distance driving. – Drive defensively. – Accelerate smoothly.
Electrical loads switched on. Switch off unnecessary loads.
Engine control malfunctioning. Have the malfunction corrected
Tire pressure too low. Adjust tire pressure
Driving in the mountains. No direct corrective action possible.
Towing a trailer or driving with a roof rack. – Check use. – Remove if not in use.
Driving with heavy payload. No direct corrective action possible.
Driving at high engine speed. Select a higher gear.