check engine light VOLKSWAGEN TIGUAN 2015 Owner´s Manual

Remote Vehicle Access:
Feature Description
Remote Door Unlock
You can send a request to unlock the vehicle doors through your Volkswagen Car-Net iPhone® or Android® app, the Volkswagen Car-Net website or by calling the Volkswagen Car-Net Response Center (text and data rates apply). If none of the vehicle doors are opened within about 30 seconds, the car will lock again.
Remote Honk and Flash
You can send a honk and flash signal to the car using the Volkswagen Car-Net website or the VW Car-Net iPhone® or Android® app (text and data rates apply). The car will honk the horn and blink the headlights and emergency flashers for up to 10 seconds.
Last Parked Location You can locate your last parked location using your Volkswagen Car-Net iPhone® or Android® app (text and data rates apply).
Destinations Only applicable for vehicles equipped with a factory-installed navigation system.
Points of Interest (POIs) or other destinations can be imported remotely into the factory-installed navigation system (if equipped) from a computer or the Volkswagen Car-Net iPhone® or Android® app (text and data rates apply). These destinations can be called up and used by the navigation system.
Destination Download Only applicable for vehicles equipped with a factory-installed navigation system.
Press the • button in the 3-button module: The vehicle will connect directly to the Volkswagen Car-Net Response Center where a Volkswagen Car-Net Customer Specialist will assist with destinations. The address of a dealer’s location can also be sent by the Customer Specialist to your factory-installed navigation system (if equipped).
Remote Status Check
Current information about the vehicle can be viewed through a computer or your Volkswagen Car-Net iPhone® or Android® app (text and data rates apply). You can find out if the doors, luggage compartment and engine hood are open or closed, whether the car lights are on or off, the level of fuel in the tank, when the vehicle needs to be serviced next and more.


Diagnostics & Maintenance:
Feature Description
Dealer Scheduling
Press the • button in the 3-button module: The vehicle will initiate a call to the Volkswagen Car-Net Response Center where a Volkswagen Car-Net Customer Specialist will connect you with an authorized Volkswagen dealer to schedule your service appointment. The address of the dealer’s location can also be sent by the Customer Specialist to your factory-installed navigation system (if equipped).
Vehicle Health Report
View a vehicle health report to proactively manage maintenance and other services and to receive up-to-date diagnostics in a monthly email report or by immediate request.

The trailer is connected to the anti-theft alarm (if equipped):
x When the vehicle has a factory installed anti-theft alarm and a factory installed trailer hitch.
x When the trailer is not equipped with LED taillights.
x When the trailer is electrically connected to the towing vehicle via the trailer socket.
x When the vehicle and trailer electric systems are functional, fault-free and undamaged.
x When the vehicle is locked with the remote control vehicle key and the anti-theft alarm is active.
When the vehicle is locked, the alarm will be triggered as soon as the electrical connection to the trailer is interrupted.
Always switch off the anti-theft alarm when a trailer is being hitched or unhitched. The tilt sensor could otherwise trigger an alarm unnecessarily.
WARNING
Improper connections to the vehicle electrical system can cause malfunctions that affect the entire vehicle electrical system, which can lead to accidents and serious personal injury.
x Have any work on the electrical system done by an authorized Volkswagen dealer or authorized Volkswagen Service Facility.
x Never connect the electrical system for the trailer directly to the electrical connections for the rear lights or to any other unsuitable power sources. Use only a suitable connector to provide power to the trailer.
NOTICE
Never attach a trailer to the vehicle or leave it attached to the vehicle when the trailer is supported by a trailer jack or blocks. Various things (such as a change in trailer or vehicle load or a flat tire) can lower or raise the vehicle. This subjects the trailer hitch and the trailer to strong forces that can damage the vehicle or the trailer.
Any problems with the vehicle's electrical system when attached to a trailer should be checked by an authorized Volkswagen dealer or authorized Volkswagen Service Facility.
If the engine is switched off and accessories in the trailer are on and use electricity from the vehicle, the vehicle battery will be drained as long as the electrical systems of the vehicle and the trailer are connected.
For technical reasons, trailers with LED taillights cannot be integrated into the anti-theft alarm system.
Loading the trailer

Lights up Possible cause Proper response
D
Power steering assist is reduced.
Stop, restart the engine, and drive a short distance. If the yellow warning light does not come on again, you do not need to have the steering system checked. Otherwise, have the steering checked immediately by an authorized Volkswagen dealer or an authorized Volkswagen Service Facility.
Vehicle battery was disconnected and has been reconnected. Drive a short distance at about 10 - 12 mph (15 - 20 km/h).


Flashes Possible cause Proper response
D Electronic steering column lock malfunction.

Brake fluid specifications
Volkswagen has developed a special brake fluid that is optimized for the brake system in your Volkswagen. Volkswagen recommends that you expressly use brake fluid that conforms to quality standard VW Standard 501 14 for optimum performance of the brake system. Check the information on the container for the brake fluid you want to use to make sure it meets the requirements for your vehicle.
Brake fluid that complies with VW Standard 501 14 can be purchased from your authorized Volkswagen dealer or authorized Volkswagen Service Facility.
If this special brake fluid is not available you may – under these circumstances – use another high-quality brake fluid that complies with U.S. Federal Motor Vehicle Safety Standard (FMVSS) 116 DOT 4
⇒ .
Please note, however, that not all brake fluids that comply with U.S. Federal Motor Vehicle Safety Standard FMVSS 116 DOT 4 have the same chemical composition. Some of these brake fluids can contain chemicals that could, over time, degrade or damage internal parts of the vehicle’s brake system.
Volkswagen therefore recommends that you use brake fluid that expressly complies with VW Standard 501 14 for optimum brake system performance over the long term.
Brake fluid level
The fluid level in the transparent brake fluid reservoir must always be between the MIN and MAX
marking ⇒ .
On some vehicles, engine components block the view of the brake fluid reservoir and make it impossible to see the brake fluid level. If you cannot clearly see the brake fluid level in the brake fluid reservoir, please see an authorized Volkswagen dealer or authorized Volkswagen Service Facility.
The brake fluid level drops slightly when the vehicle is being used as the brake pads wear and the brakes are automatically adjusted.
Changing brake fluid
Brake fluid must be changed according to the service schedule in your ⇒ Booklet Warranty and
Maintenance. Have the brake fluid checked by an authorized Volkswagen dealer or an authorized Volkswagen Service Facility. Refill only with new brake fluid that meets the standards listed above.
WARNING
Brake failure and reduced brake performance can be caused by not having enough brake fluid in the reservoir or by old or incorrect brake fluid.
x Check the brake system and brake fluid level regularly.
x Always change the brake fluid according to the service schedule in your
⇒ Booklet Warranty and Maintenance.
x Hard braking with old brake fluid may cause vapor lock. Vapor lock reduces braking performance, increases stopping distances and can even cause total brake failure.
x Always make sure that only the correct brake fluid is used. Only use brake fluid that expressly conforms to VW Standard 501 14 or if it is not available, only use a high-quality brake fluid that conforms to U.S. Standard FMVSS 116 DOT 4 requirements.
x Using another brake fluid, or one that is not of high quality, can impair the function of the brake system and reduce its effectiveness. If the container does not say that the brake fluid complies with VW Standard 501 14, or U.S. Standard FMVSS 116 DOT 4, do not use it.
x The brake fluid must be new.

WARNING
Poor visibility increases the risk of collisions and other accidents that cause serious personal injuries.
x Always make sure all windows are clear of ice, snow and condensation for good visibility to the front, sides, and rear.
x Maximum heating output and defrosting performance are not possible until the engine has reached operating temperature. Wait until you have good visibility before driving off.
x Always make sure you know how to properly use the heating and ventilation systems as well as the rear window defroster that you will need for good visibility.
x Never use air recirculation for long periods of time. When the air conditioner is off and recirculation mode is on, condensation can quickly form on the windows and greatly reduce visibility.
x Always switch off recirculation mode when it is not needed.
WARNING
Stale air causes driver fatigue and reduces driver alertness, which can cause accidents, collisions and serious personal injury.
x Never switch off the fan for a long period of time and never use air recirculation a long period of time because no fresh air will enter the passenger compartment.
NOTICE
x If you think the air conditioner is not working properly or may be damaged, switch it off to help prevent more damage. Have the air conditioner checked by an authorized Volkswagen dealer or authorized Volkswagen Service Facility.
x Air conditioner repair requires specialized knowledge and special tools. Volkswagen recommends that you see an authorized Volkswagen dealer or an authorized Volkswagen Service Facility.
x Do not smoke when air recirculation is switched on. Smoke drawn into the ventilation system can leave residue on the evaporator and on the dust and pollen active carbon filter, resulting in permanent odors whenever the air conditioner is switched on.
If the air conditioner is switched off, the fresh outside air will not be dehumidified. To help keep the windows from fogging over, Volkswagen recommends leaving the air conditioner (compressor) switched on. Press the AC button. The indicator light in the button must come on.
When it is very hot and humid outside, water condensation can drip from the air conditioner evaporator and form a puddle under the vehicle. This is normal and does not indicate a leak.
Keep the air intake slots in front of the windshield free of ice, snow and leaves in order to maintain proper functioning of the heating and ventilation systems.
Maximum heating output and defrosting performance are not possible until the engine has reached operating temperature.

WARNING
High voltage systems in the engine compartment can cause electrical shocks or even electrocution, severe burns, other serious injuries, and even death!
x Never short-circuit the electrical system. Be especially careful when using jumper cables. The vehicle's battery could explode!
x To reduce the risk of electrical shock and personal injury while the engine is running or being started:
– Never touch ignition cables. Never touch other components of the high voltage electronic ignition system.
– Never touch the wiring of the HID - High Intensity Discharge (Xenon) headlights.
x Read and heed the important information and warnings on cleaning the engine compartment
WARNING
Moving parts in the engine compartment can cause serious personal injury on contact.
x Never reach into the area around or touch the radiator fan. Contact with the blades can cause serious personal injury. Always remember that the radiator fan is temperature-controlled and can come on suddenly even when the engine has been switched off for a while and the key has been removed from the ignition.
x If you have to perform a check or repair when the engine is running, there are more risks from the rotating parts, such as the drive belts, alternator, radiator fan, etc., and from the high-voltage ignition system. Always use extreme care.
– Always make sure that jewelry, loose clothing and long hair do not get caught in rotating engine parts. Before starting any work remove your jewelry, take off your necktie, tie back and cover your hair, and do not wear clothing that can hang down and get caught in moving engine parts.
– Always use extreme caution if the accelerator pedal has to be depressed to perform a check. The vehicle will start to move even if the electronic parking brake is on.
x Never leave any objects in the engine compartment, for example cleaning rags and tools. Objects left behind can cause malfunctions, engine damage, and even fires.
WARNING
Additional materials in the engine compartment such as blankets can interfere with the operation of the engine and can cause fires which can lead to serious injuries.
x Never cover the engine with blankets or other materials.

WARNING
Operating fluids and some materials in the engine compartment can catch fire easily, causing burns and other serious personal injuries!
x Do not smoke.
x Never work next to open flames or sparks.
x Never pour or spill operating fluids or other flammable liquids on the engine. These fluids can ignite on hot engine parts and cause injuries.
x If work on the fuel system or the electrical system is necessary:
– Always disconnect the 12 Volt vehicle battery. Make sure the vehicle is unlocked when you disconnect the battery, or the alarm will go off. Never touch the electrical wiring of the ignition system.
– Never work near heaters, water heaters, or other open flames.
x Always have a functional, approved fire extinguisher nearby.
NOTICE
When changing or topping off fluids, make sure that you pour the fluids into the correct reservoirs. Adding the wrong type of operating fluids will cause serious malfunctions and engine damage.
Fluid leaks are harmful to the environment. Regularly check the ground underneath your vehicle for this reason. If you find spots of oil or other fluids, have your vehicle checked by your authorized Volkswagen dealer or authorized Volkswagen Service Facility. Dispose of leaked operating fluids properly.
Warning light

When the hood is properly closed, you can see that it fits flush with the other body parts. The indicator light in the instrument cluster will go out
WARNING
If the hood is not closed properly, it could fly up and block your view while you are driving. This can lead to a crash and serious personal injuries.
x After closing the engine hood, check that the hood release lever is properly latched into the hood latch. The engine hood must be flush with the surrounding auto body parts.
x If you ever notice that the hood latch is not properly secured when the vehicle is moving, stop at once and close it.
x Never let anyone get in the way of the hood when closing it.
NOTICE
x Make sure the windshield wipers are switched off and the windshield wiper arms are resting on the windshield before you open the hood. Otherwise, the windshield wipers and the hood may be damaged.
x Always put the windshield wiper arms down against the windshield before driving the vehicle.
NOTICE
Before opening or closing the engine hood, make sure there is enough room to do so, for example when the vehicle is in a garage.

Lights up Possible cause Proper response
B Engine control/monitoring system malfunction (engine Malfunction Indicator Light - MIL).
Ease off the accelerator. Carefully drive to the nearest authorized Volkswagen dealer or authorized Volkswagen Service Facility. Have engine checked.


Flashes Possible cause Proper response
B Misfire, which can damage the catalytic converter.
Ease off the accelerator. Carefully drive to the nearest authorized Volkswagen dealer or authorized Volkswagen Service Facility. Have engine checked.

When the ignition is switched on, several warning and indicator lights come on briefly for a function check. They go out after a few seconds.
NOTICE
Failure to heed warning lights or text WARNINGS can result in vehicle damage.
As long as the indicator lights B or %0# are on, expect engine malfunctions, increased fuel consumption and loss of engine efficiency.
Catalytic converter

Frequently asked questions (FAQ)
If you suspect a malfunction or vehicle damage, read and follow the following advice before contacting an authorized Volkswagen dealer or an authorized Volkswagen Service Facility. You may also find helpful information under “Characteristics” and “Checklist” in the index.

Description Possible causes among others Possible remedy
Engine does not start.
Vehicle battery dead. – Perform jump-start – Charge vehicle battery
The wrong remote control vehicle key is used. Use a valid remote control vehicle key
Fuel level too low. Refuel
Vehicle cannot be locked or unlocked using remote control vehicle key.
– Battery in remote control vehicle key dead. – Too far away from vehicle.(out of range). – Buttons have been pressed too many times.
– Replace battery in the remote control key – Move closer to vehicle. – Synchronize remote control vehicle key – Lock or unlock vehicle manually
Unusual noises. Cold engine, braking support systems, electronic parking brake.
Check the “Noises” entry in the keyword index.
Odd driving behavior. Assistance systems activated. Check the “Assistance systems” entry in the index.
Driver seat and outside mirrors move when vehicle is unlocked.
Convenience settings are stored. Correct convenience settings
Memory-seat settings are stored. – Reassign seat setting – Clear memory-seat memory
Front seats cannot be adjusted with power controls.
Vehicle battery dead. Charge vehicle battery
Fuse blown. Check fuse and replace if necessary
Features do not work as described in this manual.
Settings were adjusted in the Volkswagen Information System.
Check and reset to factory settings if necessary
Headlights do not light up the road as they should.
– Headlights incorrectly adjusted. – Light bulbs burned out. – Low beams not switched on.
Have the headlight range adjusted by an authorized Volkswagen dealer or an authorized Volkswagen Service Facility. Adjust headlight range – Change light bulbs – Switch on low beams