Washer VOLKSWAGEN TIGUAN 2018 Owners Manual

Headlight washer system ⇒ Wiper functions
Behind a cover: mounting for towing eye ⇒ Tow-starting or towing
Sensors for assist systems ⇒ Caring for and cleaning the vehicle exterior
Lights in the bumper ⇒ Lights⇒ Changing bulbs
Side view
Fig. 3 Side view of the vehicle.
Key to ⇒ Fig. 3:
Roof aerial ⇒ Radio reception and aerials
Tank flap ⇒ Fuel and emission control
Roof railing ⇒ Roof carrier
Door release lever ⇒ Doors
Exterior mirrors ⇒ Exterior mirrors
- With display of lane change system (Side Assistyf ⇒ Lane change system (Side Assistyf 
incl. Rear Traffic Alert
- With camera for Area View ⇒ Area View
Lifting points ⇒ Changing a wheel
Rear view
Fig. 4 Rear view of the vehicle.
Key to ⇒ Fig. 4:
High-mounted brake light

Fig. 8 Overview of the driver side (left-hand drive vehiclesyf.
Fig. 9 Overview of the driver side (right-hand drive vehiclesyf.
Key for ⇒ Fig. 8 and ⇒ Fig. 9:
Light switch ⇒ Vehicle lighting
Headlight range control ⇒ Headlight range control
Control for the Head-up-Display ⇒ Head-up Display
Turn signal and main beam lever ⇒ Lights
- With switches and buttons for the driver assist systems ⇒ Button for driver assist 
systems⇒ Driver assist systems
Vents ⇒ Heating and air conditioning system
Instrument cluster ⇒ Instrument cluster
- With warning and indicator lamps ⇒ Warning and indicator lamp overview
Stowage compartment ⇒ Stowage areas
Lever for wipers and washers ⇒ Wipers
- With buttons for menu operation , ⇒ Instrument cluster
Controls on the multifunction steering wheel:
- Audio, navigation
- Operating driver assist systems , , , , ⇒ Driver 
assist systems
- Volume adjustment ,
- Menu operation , , ⇒ Operating using the multifunction steering 
wheel
- Activating voice control
- Opening the telephone menu or accepting telephone calls
Horn (works only when the ignition is switched onyf
Ignition lock ⇒ Starting and stopping the engine
Pedals ⇒ Pedals
Location of the driver front airbag ⇒ Airbag system
Lever for adjusting the steering column ⇒ Correct sitting position
Location of the knee airbag ⇒ Airbag system

Depending on the vehicle equipment level, symbols may be displayed in the instrument cluster
instead of warning lamps.
Some warning and indicator lamps are not available in all markets.
For details on indicator lamps which light up in the light switch, see Chapter Lights ⇒ Lights.
SymbolMeaning
Central warning lamp. Observe the additional information on the
instrument cluster display.
Do not drive on!
The electronic parking brake is switched on ⇒ Electronic parking 
brake.
Do not drive on!
Brake fluid level too low or fault in the brake system ⇒ Brake fluid.
Do not drive on!
Coolant level too low ⇒ Engine coolant, engine coolant temperature
too high or fault in the cooling system ⇒ Coolant temperature display.
Do not drive on!
Engine oil pressure too low ⇒ Engine oil.
Flashing: Do not drive on! Fault in the electronic steering column
lock ⇒ Steering.
Lit up: electromechanical steering has failed ⇒ Steering.
Driver or front passenger seat belt not fastened ⇒ Seat belts.
OR: there are objects on the front passenger seat ⇒ Seat belts.
Brake or take evasive action.
Collision warning from area monitoring system (Front Assistyf ⇒ Area 
monitoring system (Front Assistyf.
OR: collision warning from Pedestrian Monitoring ⇒ Pedestrian 
Monitoring.
Depress the brake pedal. ⇒ DSG dual clutch gearbox, ⇒ Adaptive 
Cruise Control (ACCyf.
Fault in the alternator ⇒ 12-volt vehicle battery.
Front brake pads worn. Go to a qualified workshop immediately. All
brake pads should be checked and renewed as necessary
⇒ Information on the brakes.
Central warning lamp. Observe the additional information on the
instrument cluster display.
Electronic Stability Control (ESCyf ⇒ Brake support systems.
Traction control system (TCSyf ⇒ Brake support systems.
OR: off-road driving profile active ⇒ Driving profile selection and 
4MOTION Active Control.
Anti-lock brake system faulty or not functioning ⇒ Brake support 
systems.
Electronic parking brake fault ⇒ Electronic parking brake.
Rear fog light switched on ⇒ Lights.
Partial or complete failure of the vehicle lighting, excluding cornering
light ⇒ Changing bulbs.
Lit up: there is a fault that affects the exhaust emissions
⇒ Troubleshooting.
Flashing: misfiring, which damages the catalytic converter
⇒ Troubleshooting.
Engine management system fault (Electronic Power Controlyf
⇒ Troubleshooting.
Engine speed limited (protection against overheatingyf
⇒ Troubleshooting.
Lit up: electromechanical steering reduced
OR: the 12-volt battery has been disconnected and reconnected
⇒ Steering.
Flashing: steering column is wound-up or is not unlocked/locked
⇒ Steering.
Lit up: tyre pressure too low ⇒ Tyre monitoring systems.
Flashing: fault in tyre monitoring system ⇒ Tyre monitoring systems.
Fault in the rain/light sensor ⇒ Wipers.
Fault in wipers ⇒ Wipers.
Washer fluid level too low ⇒ Wipers.
Fuel tank almost empty ⇒ Fuel gauge.
Lit up: engine oil level too low ⇒ Engine oil.
Flashing: engine oil system fault ⇒ Engine oil.
®

If fuel in the adequate quality available Fuel and emission control?
Are the correct service fluids that comply with Volkswagen specifications available in the
destination country Service fluids and consumables?
Will the navigation function in the factory-fitted Infotainment system and the navigation
data available work in the destination country?
Are special tyres necessary for travelling in the destination country?
Is a fire extinguisher prescribed in your destination country?
Which requirements must be observed regarding reflective vests?
Windscreen washer fluid level Wipers.
Engine oil level Engine oil.
Engine coolant level Engine coolant.
Brake fluid level Brake fluid.
Tyre pressure Wheels and tyres.
Checklist
Therefore, do not do any work in the engine compartment unless you know exactly how to
carry out the jobs, are aware of the general safety procedures and have the correct
equipment, service fluids and suitable tools to hand ⇒ In the engine compartment! In any
other case all work must be carried out by a qualified workshop. Make sure that the
following are checked regularly:
Vehicle lighting Lights required for the vehicle to be roadworthy:
- Turn signals
- Side lights, dipped beam headlights and main beam headlights
- Tail light cluster
- Brake lights
- Rear fog light
- Number plate light.
Servicing the vehicle is not only about vehicle maintenance – it also ensures that your
vehicle remains roadworthy and in perfect working order. You should therefore have your vehicle
serviced according to Volkswagen guidelines. Some work may have to be carried out before the
due date of the next service if the vehicle is subjected to severe operating conditions. Severe
operating conditions are, for example, regular stop and go driving or driving in areas with high
levels of dust. Further information can be obtained from your Volkswagen dealership or a qualified
workshop.
Sitting position
Introduction
This chapter contains information on the followingsubjects:
⇒ Dangers of assuming an incorrect sitting position
⇒ Correct sitting position
Driving under the influence of alcohol, drugs, medication or narcotics can cause serious
accidents and fatal injuries.
•Alcohol, drugs, medication and narcotics can severely impair perception, reaction
times and driving safety. This could cause you to lose control of the vehicle.
WARNING
Always observe current traffic regulations and speed limits, and think ahead when driving.
Correct interpretation of a driving situation can make the difference between reaching
your destination safely and having an accident with serious injuries.
WARNING
Volkswagen is not responsible for any vehicle damage caused by low-quality fuel,
inadequate servicing work or lack of Genuine Parts.
NOTICE
Observe the instructions and information relating to vehicles with N1 approval
⇒ Information about vehicles with N1 approval (light commercial vehicleyf.
NOTICE

Fig. 102 On the left of the steering column: operating the rear window wiper.
The windscreen wipers will only function when the ignition is switched on and the bonnet and boot
lid are closed.
Move the windscreen wiper lever to the desired position ⇒:
Wipers switched off.
Interval wipe for the windscreen or rain/light sensor mode. The interval wipe for the
windscreen depends on the speed of the vehicle. The wipers will wipe more frequently as the
vehicle moves faster.
Slow wipe.
Fast wipe.
x Flick wipe – wipes briefly. Push and hold the lever down for longer to wipe more quickly.
Pulling the lever activates the wash and wipe system for cleaning the windscreen. The
Climatronic will switch to air recirculation mode for approximately 30 seconds to prevent the
smell of the windscreen washer fluid from entering the vehicle interior.
Use the switch to set the interval lengths (vehicles without a rain/light sensoryfRU
adjust the sensitivity of the rain/light sensor.
Interval wipe for the rear window. The windscreen wiper will wipe the window
approximately every 6 seconds.
Pushing the lever activates the wash and wipe system for cleaning the rear window.
When switched on, the wipers will temporarily be switched to the next setting down when the
vehicle is stationary.
Some settings can be stored in the user accounts of the personalisation function and
therefore change automatically when the user account changes ⇒ Personalisation.
Without adequate anti-freeze, the washer fluid can freeze on the windscreen and obscure
your view.
•In winter temperatures, the windscreen washer system should only be used when
adequate frost protection has been added.
•Never use the windscreen washer system at winter temperatures before the
windscreen has been heated by the ventilation system or the windscreen heating. This
could lead to the anti-freeze mixture freezing on the windscreen and restrict the
driver's vision.
WARNING
Worn or dirty windscreen wiper blades reduce visibility and increase the risk of accidents
and severe injuries.
•Always change wiper blades if they are damaged or worn and no longer clean the
windows properly ⇒ Wiper blades.
WARNING
Before setting off and before switching on the ignition, always check the following to avoid
damage to the windows, wiper blades and wiper motor:
•The wiper lever is located in the basic position.
•Snow and ice have been removed from the wiper blades and windows.
•Wiper blades that have become frozen onto the glass have been carefully loosened.
Volkswagen recommends using a de-icer spray for this.
NOTICE
Do not switch on the wipers when the windscreen is dry. Using the wipers when the glass
is dry can damage the glass.
NOTICE

When parking the vehicle in cold weather, it may be helpful to leave the windscreen wipers in
the service position to make it easier to loosen the wiper blades ⇒ Wiper blades.
Wiper functions
Automatic activation of the rear window wiper
The rear window wiper is switched on automatically if the front windscreen wipers are switched on
and reverse gear is engaged. The automatic wipe function can be activated and deactivated in the
Infotainment system in the Vehicle settings menu ⇒ Operation and display in the 
Infotainment system:
Heated washer jets
The heating defrosts frozen washer jets. The heating output is regulated automatically when the
ignition is switched on depending on the ambient temperature. Only the jets are heated and not the
hoses carrying the washer fluid.
Headlight washer system
The headlight washer system cleans the headlight lenses and only works when the vehicle lighting
is switched on.
Once the ignition has been switched on, the headlights will also be washed the first time the wash
and wipe system for the windscreen is used, and every tenth time thereafter. Hardened dirt, such
as insect remains, should be removed from the headlight lens at regular intervals.
In winter, you should remove any snow from the headlight washer system covers in the bumper
prior to use to keep the system in working order. Remove any ice with a de-icer spray.
Rain/light sensor
Fig. 103 On the right of the steering column: wiper lever.
When the rain/light sensor is activated, it automatically controls the frequency of the wiper intervals,
depending on the intensity of the rain.
Activating and deactivating the rain/light sensor
•Position â’¶ - the rain/light sensor is deactivated.
•Position â’· - the rain/light sensor is activated, automatic wipe when necessary.
The automatic wipe function can be activated and deactivated in the Infotainment system in
the Vehicle settings menu ⇒ Operation and display in the Infotainment system:
If the automatic wipe function is deactivated in the Infotainment system, the intervals are set at fixed
levels.
Setting the sensitivity of the rain/light sensor
The sensitivity of the rain/light sensor can be adjusted manually using the switch in the wiper lever
⇒ Fig. 103â‘ ⇒.
•Switch to the right – high sensitivity.
•Switch to the left – low sensitivity.
Some settings can be stored in the user accounts of the personalisation function and
therefore change automatically when the user account changes ⇒ Personalisation.
The rain/light sensor cannot always detect every rain shower and activate the windscreen
wipers.
•If necessary, switch on the windscreen wipers manually if the water on the windscreen
restricts the field of vision.
WARNING

Troubleshooting
Washer fluid level too low. Fill up the washer fluid reservoir as soon as possible ⇒ Washer 
fluid.Fault in the rain/light sensor. Switch the ignition on and off. If the indicator lamp still lights
up permanently after you switch the ignition back on, seek expert assistance.Fault in
windscreen wipers. Switch the ignition on and off. If the indicator lamp still lights up permanently
after you switch the ignition back on, seek expert assistance.
Changes in the response of the rain/light sensor
Possible causes for faults and misinterpretations relating to the sensitive surface of the rain/light
sensor ⇒ Vehicle overviews include:
•Damaged wiper blades: a film of water or smears caused by damaged wiper blades can
increase the time the wipers are switched on, can shorten the length of the intervals between
wipes or cause the wipers to run quickly and continuously.
•Insects: insects hitting the windscreen surface can cause the wipers to be activated.
•Salt deposits: in winter, salt deposits on the windscreen can cause the wipers to continue to
wipe the windscreen when it is almost dry.
•Soiling: dry dust, wax, windscreen coatings (lotus effectyfRUGHWHUJHQWGHSRVLWVIURPDQ
automatic car washyfFDQFDXVHWKHUDLQOLJKWVHQVRUWREHFRPHOHVVVHQVLWLYHDQGUHDFWWRR
slowly, or prevent it from reacting at all. Clean the sensitive surface of the rain/light sensor
⇒ Caring for and cleaning the vehicle exterior at regular intervals and inspect the wiper blades
for damage.
•Crack in the windscreen: a wipe cycle will be triggered if the rain/light sensor is on when the
windscreen is impacted by a stone. The rain/light sensor will then register the reduction in
sensitivity of the surfaces and adjust accordingly. The size of the crack can affect the way in
which the rain/light sensor activates the wipers.
We recommend that you use an alcohol-based glass cleaner to remove wax and polish.
The wipers will try to wipe away any obstacles that are on the windscreen. The wipers will
stop moving if the obstacle blocks their path. Remove the obstacle and switch the wipers back on
again.
Mirrors
Introduction
This chapter contains information on the followingsubjects:
⇒ Interior mirror
⇒ Exterior mirrors
You can use the exterior mirrors and the interior mirror to observe traffic behind you and adjust
driving style accordingly.
For safety reasons it is important that the driver positions the exterior and interior mirrors correctly
before starting a journey ⇒.
Looking in the exterior mirrors and the interior mirror does not allow the driver to see the entire side
and rear area of the vehicle. The area that cannot be seen is known as the blind spot. There may
be objects and other road users in the blind spot.
Adjusting the exterior and interior mirrors while driving may cause the driver to become
distracted. This can lead to accidents and serious injuries.
•Exterior and interior mirrors should only be adjusted when the vehicle is stationary.
•When parking, changing lane, or performing an overtaking or turning manoeuvre,
always pay careful attention to the area around the vehicle as objects and other road
users may be located in the blind spot.
•Always ensure that the mirrors are positioned correctly and that the rear view is not
restricted by ice, snow, condensation or any other objects.
WARNING
If you estimate the distance from traffic behind you incorrectly, you can cause accidents
and serious injuries.
•Curved mirrors (convex or asphericyfHQODUJHWKHILHOGRIYLVLRQDQGFDQPDNHREMHFWVLQ
the mirror seem smaller and further away than they actually are.
•Using curved mirrors to estimate the distance from other vehicles behind you when
changing lanes can provide inaccurate results and can lead to accidents and severe
injuries.
•Whenever possible, use the interior mirror to check the exact distance between your
vehicle and following traffic or other objects.
•Ensure that you have a good view to the rear of the vehicle.
WARNING

Progressive steering
Depending on the vehicle equipment level, progressive steering can adjust the force of the steering
movement in a driving situation. Progressive steering only functions when the engine is running.
In urban driving, smaller steering movements are required when parking, manoeuvring, or turning
sharply.
When driving on country roads or on the motorway, the progressive steering provides a more
sporty, direct steering response, and a dynamic feel.
Troubleshooting
Warning and indicator lamps in the instrument cluster
The indicator lamps light up.
Do not drive on! Electromechanical steering not functioning. The steering must be
checked by a qualified workshop as soon as possible.Electromechanical steering function
reduced. The steering must be checked by a qualified workshop as soon as possible. If the yellow
warning lamp remains off after the engine has been restarted and you have driven a short distance,
you do not need to consult a qualified workshop.The 12-volt battery has been disconnected
and reconnected. Drive a short distance at a speed of 15 – 20 km/h (9 – 12 mphyf.
The indicator lamps flash.
Steering column twisted. Turn the steering wheel back and forth.Steering column not
locked or unlocked. Remove the vehicle key from the ignition lock and switch the ignition back on
again. Follow any messages that are on the instrument cluster display. Do not continue your
journey if the steering column remains locked when the ignition is switched on. Seek expert
assistance.
Driving profile selection and 4MOTION Active
Control
Introduction
This chapter contains information on the followingsubjects:
⇒ Selecting a driving profile (ONROADyf
⇒ Selecting a driving profile (4MOTION Action Controlyf
⇒ Adjusting the driving profile to suit your requirements
⇒ Troubleshooting
The driving profile selection contains
factory-defined driving profiles which
have different effects on the vehicle
setup. You can also set your own
vehicle setup by means of an individual
driving profile.
Different driving profiles can be selected depending on the vehicle equipment level. The effect on
the vehicle setup in the individual driving profiles depends on the vehicle equipment.
The settings available depend on the type of drive. Vehicles with a front-wheel drive come with
ONROAD driving profiles ⇒ Selecting a driving profile (ONROADyf, while vehicles with all-wheel
If the power steering is not working, the steering wheel is difficult to turn, which makes it
difficult to steer the vehicle.
•The power steering only functions when the engine is running.
•Never allow the vehicle to roll if the engine is switched off.
•Never remove the vehicle key from the ignition lock when the vehicle is in motion. The
steering column lock may be activated and it will no longer be possible to steer the
vehicle.
WARNING
In conjunction with the ESC, counter steering assistance provides the driver with
assistance when steering in critical driving situations. The driver must steer the vehicle at
all times. Counter steering assistance does not steer the vehicle.
WARNING
The ignition of the vehicle being towed must be switched on to prevent the steering wheel
from locking, and so that the turn signals, horn, wipers and window washer system can be
used.
NOTICE

Obtain sufficient information before driving into off-road terrain with the vehicle.
Do not plan day tours that are too long. Take increased fuel requirements for off-road
driving into account.
Refill tank completely. Fuel consumption is considerably higher off-road.
Check that your tyres are suitable for the off-road journey you have planned.
Recommendation for difficult off-road terrain: always have off-road tyres fitted to your
vehicle.
Check the tyre pressure on all tyres and correct them if necessary. This includes the
temporary spare wheel, if fitted.
Check engine oil level and refill engine oil as necessary. The engine will only be supplied
with engine oil when it is driven on or across a steep slope if the engine oil level is
sufficient.
Completely refill the washer fluid reservoir with water and washer fluid.
Fit the towing eye at the front and rear. It is not always possible to fit a towing eye when
the vehicle is stuck.
Check the vehicle tool kit and add tools according to individual requirements Useful
accessories for off-road driving.
Pack luggage in the vehicle as evenly and as low as possible. Secure all loose items.
Fig. 132 Illustration: angle of tilt.
First read and observe the introductoryinformation and safety warnings⇒
Introduction
Centre of gravityThe centre of gravity of a vehicle influences its propensity to roll over. The vehicle
has greater ground clearance for off-road driving, and thus a higher centre of gravity than a normal
vehicle. The high centre of gravity means that there is a greater danger of roll-over when driving.
Always remember this fact when driving and follow the safety tips and warnings given in this
owner's manual.Ground clearanceThis is the vertical distance between the level ground and the
lowest item on the vehicle.Angle of rising gradientThe number of metres in height gained over a
distance of 100 m will be given as a percentage or degree ⇒ Fig. 131. Indication of gradient that
the vehicle can drive up under its own power. This depends on aspects such as the road surface
and engine power.Tilt angleMaximum angle at which the vehicle may be driven across a slope
without the vehicle toppling over (determined by centre of gravityyf ⇒ Fig. 132.Breakover
angleMaximum permitted angle given in degrees that a vehicle driven at low speed can clear a
ramp without the underbody of the vehicle scraping the ramp.Ramp angleCrossover from the
horizontal level surface to an uphill gradient, or from a downhill gradient back to the level surface.
Angle at which the vehicle underbody will come into contact with the edge of the ramp.Fall lineThis
is the vertical drop route.Torsional flexibilityThe vehicle's torsional flexibility when driving over
objects with just one side of the vehicle.
Checklist: Before driving off-road
First read and observe the introductoryinformation and safety warnings⇒
Introduction
Checklist
To ensure your own safety and the safety of your passengers, observe the following points
before driving off-road:
Before driving off-road, Volkswagen recommends attending an off-road driving course, particularly if
you have no or very little experience.
A good driving course will teach you how to handle the vehicle in a variety of off-road situations and
how to drive safely in difficult terrain. Driving off-road demands different skills and driving styles in
comparison to driving on roads. The safety of the driver and the vehicle occupants depends on the
driver.
General rules and driving tips
First read and observe the introductoryinformation and safety warnings⇒
Introduction
Code of conduct for off-road driving
A responsible driver should respect the environment when driving off-road. Remember that driving
through undergrowth and on meadows can destroy animal and plant habitats.
•Always stay on designated routes and paths.
•Do not create any unnecessary noise or dust.
•Leave nature as you found it.
•Avoid sensitive natural habitats.

Fig. 222 Front bumper, right-hand side: screwing in the towing eye.
First read and observe the introductoryinformation and safety warnings⇒
Introduction
The towing eye is screwed into a threaded hole behind a cover on the right of the front bumper
⇒ Fig. 221.
The towing eye must always be kept in the vehicle.
Observe the notes on towing ⇒ Notes on tow-starting and towing.
Fitting the towing eye at front
•Remove the towing eye from the vehicle tool kit in the luggage compartment.
•Push the area of the cover pointing towards the vehicle ⇒ Fig. 221 in the direction of the arrow
to release the cover fastener.
•Remove the cover and leave it hanging from the vehicle.
•Turn the towing eye anti-clockwise into the threaded hole and tighten as far as possible
⇒ Fig. 222⇒. Use a suitable object to screw the towing eye fully and securely into the
mounting.
•After you have finished towing, remove the towing eye by unscrewing it with a suitable object
clockwise.
•Insert the lug on the cover on the opening pointing towards the vehicle side in the bumper and
push on the opposite area of the cover until the lug engages in the bumper.
•If necessary clean the towing eye and place them back in the vehicle tool kit in the luggage
compartment.
Driving notes when towing
First read and observe the introductoryinformation and safety warnings⇒
Introduction
Towing requires some experience, especially when using a tow rope. Both drivers should be
familiar with the technique required for towing. Inexperienced drivers should not attempt to tow.
When driving, remember not to pull too hard on the towing vehicle and take care to avoid jerking
movements. When towing on an unpaved road, there is always a risk of overloading and damaging
the anchorage points.
It is still possible to activate the turn signals in a vehicle that is being towed, even if the hazard
warning lights are switched on. To do this, operate the turn signal lever in the required direction
while the ignition is switched on. The hazard warning lights will not flash while the turn signal is
being used. The hazard warning lights will start flashing automatically as soon as the turn signal
lever is moved back to the neutral position.
Notes for the driver of the towed vehicle:
•Leave the ignition of the vehicle being towed switched on to prevent the steering wheel from
locking, to enable the electronic parking brake to be switched off, and to ensure that the turn
signals, wipers and washer system can be used.
•As the power assisted steering does not work if the engine is not running, you will need more
strength to steer than you normally would.
•You will need to depress the brake pedal more vigorously than normal as the brake servo is not
working. Do not drive too close to the towing vehicle.
•Read and comply with the information and notes in the owner's manual of the towing vehicle.
Notes for the driver of the towing vehicle:
•Accelerate carefully and gently. Avoid any sudden driving manoeuvres.
•Brake earlier than normal by pressing lightly on the brake pedal.
•Read and comply with any information and notes in the owner's manual of the towed vehicle.
Checking and refilling
In the engine compartment
The towing eye must always be screwed firmly into the mounting. Otherwise, the towing
eye can be ripped out of the mounting when the vehicle is being tow-started or towed.
NOTICE