filter VOLKSWAGEN TIGUAN 2018 Owners Manual

SymbolMeaning
When displayed in grey: Off-road driving profile not active. System
switched on, but not regulating ⇒ Driving profile selection and 
4MOTION Active Control.
Additional displays: diesel vehicles
SymbolMeaning
The engine cannot be restarted! AdBlue fill level is too low
⇒ Emission control with AdBlue.
The engine cannot be restarted! Fault in the selective catalytic
reduction system ⇒ Emission control with AdBlue.
Water in fuel in vehicles with a diesel engine ⇒ Fuel gauge.
Lit up: diesel engine is preheating before starting ⇒ Starting and 
stopping the engine.
Flashing: fault in engine management system (diesel engineyf
⇒ Troubleshooting.
Diesel particulate filter has become saturated with soot
⇒ Troubleshooting.
AdBlue level is low ⇒ Emission control with AdBlue.
Selective catalytic reduction system faulty or not refilled using norm-
standard AdBlue⇒ Emission control with AdBlue.
Instrument cluster
Introduction
This chapter contains information on the followingsubjects:
⇒ Analogue instrument cluster
⇒ Digital instrument cluster (Active Info Displayyf
⇒ Head-up Display
⇒ Displays
⇒ Instrument cluster menus
⇒ Driving data display (multifunction displayyf
⇒ Warning and information messages
⇒ Driver Alert System (recommendation for rest breaksyf
⇒ Dynamic Road Sign Display (Sign Assistyf
⇒ Time
⇒ Fuel gauge
⇒ Coolant temperature display
⇒ Service interval display
The vehicle is equipped either with an analogue or a digital instrument cluster (Active Info Displayyf.
When you start the engine after the 12-volt battery has been totally discharged or changed, you
may find that system settings (time, date, personal convenience settings and programmingyfKDYH
been changed or deleted. Check and correct the settings as necessary once the 12-volt vehicle
battery has been sufficiently charged.
Analogue instrument cluster
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Failure to observe illuminated warning lamps and text messages can lead to your vehicle
breaking down in traffic, and can cause accidents and serious injury.
•Never ignore any illuminated warning lamps or text messages.
•Stop the vehicle as soon as possible and when safe to do so.
WARNING
Accidents and injuries can occur if the driver is distracted.
•Never press the buttons on the instrument cluster while the vehicle is in motion.
•Any settings for the instrument cluster display and displays in the Infotainment system
should be made only when the vehicle is stationary in order to reduce the risk of
accidents and serious injuries.
WARNING

Fig. 16 Next to the steering wheel: Head-up Display control (arrowyf.
Fig. 17 On the dash panel above the steering wheel: examples of information shown in the Head-
up Display.
Switching the Head-up Display on or off
Press the control ⇒ Fig. 16 to switch the Head-up Display on or off.
Adjusting the height
Proceed as follows to adjust the height of the Head-up Display and individually adapt the angle:
•Assume an optimum sitting position ⇒ Sitting position.
•Use the control ⇒ Fig. 16 to adjust the height of the Head-up Display as required.
Setup in the Infotainment system
You can configure additional setup parameters for the Head-up Display in the Infotainment system.
To open the Head-up Display settings menu, press the button or function button and
touch the Vehicle, and Head-up Display function buttons.
The following settings are available:
•Adjust the Head-up Display brightness. If the surroundings become darker, the display
brightness is automatically dimmed. The basic brightness is adjusted together with the
instrument and switch lighting ⇒ Operation and display in the Infotainment system.
•Select the desired colour scheme. You can choose between a standard colour scheme and an
alternative colour scheme.
•Select the content of the Head-up Display, e.g. Adaptive Cruise Control or Infotainment system.
Some content cannot be deactivated, e.g. warning messages.
Sun glasses with polarisation filters and unfavourable lighting conditions may impair the
effectiveness of the display.
The ideal position to read the Head-up Display depends on your seat position and the height
setting of the Head-up Display.
Some settings can be saved in the user accounts of the personalisation function and
therefore change automatically when the user account is changed ⇒ Personalisation.
Displays
First read and observe the introductoryinformation and safety warnings⇒
Introduction
Possible instrument cluster displays
•Open doors, bonnet and boot lid.
•Warning and information messages
•Mileage displays
The Head-up Display may detach from the guide rail as a result of applying excessive
pressure, e.g. during cleaning.
•Do not apply excessive pressure when cleaning the Head-up Display.
NOTICE
To avoid scratching the cover panel, do not place objects in the slot of the Head-
up Display.
NOTICE

•Once you have set the hour, wait until the minutes display in the instrument cluster is marked.
•Then press the button repeatedly until the required minute is displayed. Press and hold
the button to scroll through quickly.
•Release the button to finish setting the clock.
The analogue clock adjusts itself a few seconds after ignition is switched on.
You can also use the Infotainment system to adjust the time ⇒ Vehicle settings menu.
Fuel gauge
Fig. 20 In the instrument cluster: fuel gauge for petrol and diesel.
First read and observe the introductoryinformation and safety warnings⇒
Introduction
Fuel gauge
Lit upPossible cause/remedy ⇒
Fuel tank almost empty. Reserve volume, red marking ⇒ Fig. 20, is
consumed ⇒ Fuel tank capacity.
Fill the tank as soon as possible ⇒ Fuel types and refuelling.
Water in fuel in vehicles with a diesel engine.
Reduce the vehicle speed immediately and drive to the nearest qualified
workshop at a medium engine speed and avoiding high engine loading.
OR: if the warning lamp lights up immediately after filling the tank, switch off
the engine and seek expert assistance.
When the indicator lamp lights up, the auxiliary heater and the fuel-powered supplementary
heater switch off automatically ⇒ Auxiliary heater and ventilation.
The small arrow next to the petrol pump symbol in the fuel gauge shows you the side of the
vehicle on which the tank flap is located.
Coolant temperature display
Fig. 21 In the instrument cluster: coolant temperature display (illustrationyf.
Driving when the fuel level is too low can lead to the vehicle coming to a standstill in
traffic, potentially causing accidents and serious injuries.
•When the fuel level is too low, the fuel supply to the engine could be irregular,
especially when driving up or down hills and inclines.
•The steering, all driver assist systems and brake support systems will not function if
the engine sputters or stops completely due to a lack of fuel or irregular fuel supply.
•Always fill the tank when it is still 1/4 full. This reduces the risk of running out of fuel
and breaking down.
WARNING
Do not run the tank empty. Irregular filling periods can cause backfiring and allow unburnt
fuel to enter the exhaust system. The catalytic converter or diesel particulate filter could be
damaged as a result!
NOTICE

– Seat heating
Press the buttons or to switch the seat heating on and off ⇒ Seat heating.
If the function button is activated in the Infotainment system, it is not possible to
operate the rear controls.
Air recirculation mode
First read and observe the introductoryinformation and safety warnings⇒
Introduction
In air recirculation mode, no outside air enters the vehicle interior.
Manual air recirculation mode
•Press the button on the control panel to switch manual air recirculation mode on
and off.
Automatic air recirculation mode (Climatronicyf
In automatic air recirculation mode, fresh air will enter the vehicle interior. The air recirculation
mode will switch on automatically if the system detects an increase in the concentration of noxious
substances in the outside air. The air recirculation mode will switch off as soon as the level of
noxious substances has returned to normal. The system cannot detect unpleasant odours.
•Press the button on the control panel.
•Touch function button .
•Touch the Automatic air recirculation function button.
Air recirculation mode with Air Care Climatronic
The vehicle is fitted with an allergen filter. When Air Care is activated ⇒ Air Care Climatronic, the
air recirculation mode of the air conditioning system is maximised as far as is permitted by the risk
of window fogging depending on the interior humidity and outside temperature. The air recirculation
mode is automatically regulated and features continuous adjustment in order to prevent fatigue of
the vehicle occupants.
When is the air recirculation mode deactivated?
Air recirculation mode is deactivated in the following situations ⇒:
•If the button on the Climatronic control panel is pressed.
•If the air distribution regulator of the manual air conditioning system is turned to position.
•If the sensor detects that the vehicle's windows might mist up.
When reversing the vehicle or when the wash and wipe system is being used, the air
recirculation mode will switch on to prevent odours from entering the vehicle interior.
•m/k/a999MK Climatronic
If the outside temperature is very high, brief activation of manual air recirculation mode helps
to cool the vehicle interior more quickly.
Seat heating
First read and observe the introductoryinformation and safety warnings⇒
Introduction
Stale air can quickly make the driver tired and affect their concentration, which in turn can
cause collisions, accidents and serious injuries.
•Never use the air recirculation mode for an extended period as no fresh air will enter
the vehicle interior.
•If the cooling system is switched off, the windows can mist up very quickly in air
recirculation mode and reduce visibility considerably.
•Switch off the air recirculation mode when it is no longer required.
WARNING
In vehicles with an air conditioning system, do not smoke when the air recirculation mode
is switched on. The smoke can leave a residue on the evaporator and the dust and pollen
filter with pollution filter insert, producing a lasting unpleasant odour.
NOTICE

Why does the cooling system switch off automatically or cannot be
switched on?
•The engine is not running.
•The blower is switched off.
•The air conditioning system fuse has blown.
•The ambient temperature is lower than approximately +3°C (+38°Fyf.
•The air conditioning compressor of the cooling system has been temporarily switched off
because the engine coolant temperature is too high.
•There is a vehicle fault. The air conditioning system should be checked by a qualified workshop.
Settings for optimal road visibility
•Keep the air intake in front of the windscreen free from ice, snow or leaves to improve the
heating and cooling performance and prevent condensation on the windows ⇒ Vehicle care.
•Do not cover the air vents in the rear of the luggage compartment to allow air to flow through
the vehicle from the front to the rear.
•The maximum heating output and the fastest window defrosting results are achieved when the
coolant has reached its operating temperature.
Recommended settings for the heating and fresh air system or manual air
conditioning system
•Switch off air recirculation mode.
•Set blower to setting or .
•Set the temperature selector to the middle position.
•Open and position all vents on the dash panel.
•Turn the air distribution regulator to the desired position.
•Manual air conditioning system: press the button on the control panel to switch the
cooling system on.
Recommended Climatronic setup
•Press the button.
•Set the temperature to +22°C (+72°Fyf.
•Open and position the vents on the dash panel.
Air Care Climatronic
The allergen filter of Air Care Climatronic can additionally reduce the amount of pollutants and also
allergens that enter the vehicle interior.
The filters must be changed regularly to avoid impairing the performance of the air conditioning
system. If the vehicle is frequently used in severely polluted air, the filter must be replaced between
service events.
•Press the button on the control panel.
•Touch the Air Care function button.
•Touch the Active function button to switch the Air Care function on or off.
Dust and pollen filter
The dust and pollen filter must be replaced regularly to prevent impaired performance of the manual
air conditioning system. If the vehicle is frequently used in severely polluted air, the filter must be
replaced between service events.
Water under the vehicle
If the humidity and temperature outside the vehicle are high, condensation can drip off the
evaporator in the cooling system and form a pool underneath the vehicle. This is normal and does
not indicate a leak.
If the outside humidity is high and the outside temperature low, condensation may evaporate when
the auxiliary heater is running ⇒ Auxiliary heater and ventilation. If this is the case, steam may
appear underneath the vehicle. This is not a sign that the vehicle is damaged.
Auxiliary heater and ventilation
Introduction
This chapter contains information on the followingsubjects:
⇒ Switching the auxiliary heater and auxiliary ventilation on and off
⇒ Programming the auxiliary heater and auxiliary ventilation
⇒ Remote control

m/k/a995MK Vehicles with DSG dual clutch gearbox: the selector lever must be in the
Tiptronic position ⇒ Changing gear using Tiptronic.
No recommended gear is indicated if the most suitable gear is already selected. The currently
selected gear is displayed.
Information on cleaning the particulate filter
The engine management system recognises when the particulate filter is becoming saturated and
supports regeneration of the particulate filter by recommending the most suitable gear when driving.
Compared with normal driving, this may mean driving with an increased engine speed ⇒ Particulate 
filter.
Driving in the correct gear can help to reduce fuel consumption.
Gear-change indicator display goes out when the clutch is depressed in vehicles with a
manual gearbox or when Tiptronic position is deselected in vehicles with a DSG dual clutch
gearbox.
Driving economically
First read and observe the introductoryinformation and safety warnings⇒
Introduction
The fuel consumption, pollution and
wear of the engine, brakes and tyres
are reduced by an appropriate driving
style. A few tips are provided below
which will help you protect the
environment and also save money.
Fig. 116 Fuel consumption in litres per 100 km at two different outside temperatures.
Think ahead when driving
The fuel consumption will increase if you do not adopt a steady driving style. Keeping a close eye
on the traffic can help to avoid frequent acceleration and braking. Keeping a sufficient distance from
the vehicle in front will help you anticipate the driving situation.
Use the cruise control system where possible ⇒ Cruise control system (CCSyf.
With a gear engaged, allow the vehicle to come to a halt by itself to make use of the engine braking
effect, e.g. when approaching traffic lights.
Using freewheeling
m/k/a995MKVehicles with a DSG dual clutch gearbox: When the selector lever is in
position D/S and neither the accelerator nor the brake pedal is depressed, the vehicle will roll
(coastyfZLWKSUDFWLFDOO\QRHQHUJ\EHLQJFRQVXPHG.
With the engine-off coasting function, the engine is not just disengaged, but is also switched off.
Driving with DSG dual clutch gearbox ⇒ Driving with DSG dual clutch gearbox.
Change gears in an energy-saving way
Shifting up early at an engine speed of 2,000 rpm will save energy. Do not drive gears to the limit
and avoid high revs.
The gear-change indicator is only designed to assist the driver and cannot replace the
driver's own judgement.
•The driver has full responsibility for selecting the correct gear in all situations (e.g.
when overtaking, driving up and down hills ⇒ Trailer towingand when towing a traileryf.
CAUTION
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Warning lights and text messages are shown on the instrument cluster display. These warnings
may be accompanied by acoustic signals.
Front brake pads worn. Go to a qualified workshop immediately. All brake pads should be
checked and renewed as necessary.
Malfunction in the brake system
A brake circuit may have failed if you have to reduce speed and the vehicle does not brake as
normal (sudden increase in braking distanceyf7KLVLVLQGLFDWHGE\WKHZDUQLQJODPS and in
some cases by a text message. Go to the nearest qualified workshop immediately to have the fault
corrected. Drive at low speed when doing this and anticipate much longer braking distances and an
increase in the pressure required on the pedal.
Starting and stopping the engine
Introduction
This chapter contains information on the followingsubjects:
⇒ Ignition lock
⇒ Starter button
⇒ Starting the engine
⇒ Stopping the engine
⇒ Electronic immobiliser
⇒ Troubleshooting
Push-starting or tow-starting
For technical reasons, your vehicle must not be push-started or tow-started. Use jump leads to
start the engine instead ⇒ Jump starting.
Ignition lock
Switching the engine off while the vehicle is moving makes it more difficult to stop the
vehicle. This can lead to loss of control of the vehicle and to accidents and severe injuries.
•Braking and steering support systems, the airbag system, the belt tensioners and other
items of safety equipment in the vehicle are only active when the engine is running.
•Never switch the engine or ignition off while the vehicle is in motion.
WARNING
The risk of serious injury can be reduced with the engine running or when starting the
engine.
•Never start or run the engine in unventilated or closed rooms. The exhaust fumes
contain carbon monoxide, an odourless and colourless toxic gas. Carbon monoxide
can cause people to lose consciousness. It can also cause death.
•Never start or run the engine if oil, fuel or any other highly flammable fluids are under
or near the vehicle, or are leaking out of the vehicle, e.g. as the result of damage.
•Never leave the vehicle unattended with the engine running, particularly if a gear or
position has been selected. The vehicle could move suddenly or something
unexpected may happen that may cause damage, fire and serious injuries.
•Never use a start booster. Start boosters may explode and cause the engine to
suddenly run at high revs.
WARNING
The components of the exhaust system become very hot. This can cause fires and serious
injuries.
•Never park the vehicle where parts of the exhaust system can come into contact with
inflammable material underneath the vehicle, e.g. undergrowth, leaves, dry grass, spilt
fuel.
•Never apply additional underseal or anti-corrosion coatings to the exhaust pipes,
catalytic converters, heat shields or particulate filter.
WARNING

First read and observe the introductoryinformation and safety warnings⇒
Introduction
Warning and indicator lamps in the instrument cluster
Warning and indicator lamps light up
Fault in engine management system. The engine should be checked by a qualified workshop
as soon as possible.Risk of engine overheating. The engine speed will be automatically
restricted. The engine speed is shown on the instrument cluster display. The engine speed control
is lifted when the engine is no longer in a critical temperature range and the foot is taken off the
accelerator. and Engine speed limitation is initiated due to a fault in the engine
management system. Make sure that you do not exceed the displayed engine speed. The engine
should be checked by a qualified workshop as soon as possible.Exhaust system fault. Have
the engine checked by a qualified workshop.Particulate filter has become saturated with
soot. Drive in fourth gear (manual gearboxyfRULQVHOHFWRUOHYHUSRVLWLRQ D (DSG dual clutch
gearboxyfDWDVSHHGRIDWOHDVWNPKPSK\f for approximately 15 minutes. Observe the valid
speed limits. Go to the nearest qualified workshop if the indicator lamp still does not go out.
m/k/a997MKVehicles with diesel engine
Indicator lamps flash.
Fault in engine management system. The engine should be checked by a qualified workshop
as soon as possible.Engine management system has detected misfiring, which damages the
catalytic converter. Reduce speed immediately and drive carefully to the nearest qualified
workshop. Have the engine checked.
Unauthorised vehicle keys
If a non-authorised vehicle key has been inserted in the ignition lock it can be removed as follows:
•m/k/a995MKVehicles with a DSG dual clutch gearbox: press the lock button in the
selector lever and release. Pull the vehicle key out of the ignition lock.
•m/k/a995MKVehicles with a manual gearbox: remove the vehicle key from the ignition
lock.
Emergency start function
Use the emergency start function if no valid vehicle key is detected in the vehicle interior. A
corresponding display will appear in the instrument cluster. This could be the case, for example, if
the button cell in the vehicle key is weak or discharged:
•Depress and hold the brake pedal.
•Hold the vehicle key to the right of the steering column trim directly after pressing the starter
button ⇒ Fig. 120.
•The ignition is switched on automatically, and in some cases the engine is started.
Emergency deactivation
If the engine cannot be switched off by pressing the starter button briefly, an emergency switch-off
procedure is required:
•Press the starter button twice within a few seconds or press and hold once.
•The engine switches off automatically ⇒.
Immobiliser malfunction
A message will be displayed in the instrument cluster if an unauthorised vehicle key is used or there
is a fault in the system. The engine cannot be started. Use an authorised vehicle key or seek expert
assistance.
Start/stop system
Fig. 121 In the lower part of the centre console: button for the start/stop system.
The start/stop system automatically switches the engine off when the vehicle is coming to a stop
and when stationary. When required, the engine restarts automatically.
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Steering
Information on steering
The steering should be locked every time you leave the vehicle to make it more difficult for the
vehicle to be stolen.
Steering
The power steering is not hydraulic. It is an electromechanical system. The advantage of this
steering system is that no hydraulic hoses, hydraulic oil, pumps, filter or other parts are required.
The electromechanical system reduces fuel consumption. A hydraulic system requires constant oil
pressure in the system, whereas an electromechanical steering system only needs an energy
supply while steering.
In vehicles with driving profile selection, the selected driving profile can affect the behaviour of the
power steering ⇒ Driving profile selection and 4MOTION Active Control.
Electronic steering column lock in vehicles with starter button
The steering column will be locked if the driver door is opened and the ignition is switched off. For
this, the vehicle should be stationary and, if necessary, the gear selector lever should be in position
P.
If the ignition is not switched off until after the driver door is opened, the electronic steering column
will only be locked when the vehicle is locked using the vehicle key or the sensor in the door
handle.
Mechanical steering column lock (steering lockyfLQYHKLFOHVZLWKDQ
ignition lock
The steering column is locked if the vehicle key is removed from the ignition lock when the vehicle
is stationary. Turn the steering wheel slightly until the steering lock clicks into place.
Insert the vehicle key into the ignition lock to unlock the steering lock. Turn the steering wheel
slightly to take the load off the steering lock mechanism. Hold the steering wheel in this position and
turn the ignition on.
Electromechanical steering
The power steering provided by the electromechanical steering system automatically adjusts to the
vehicle speed, steering wheel torque and steering wheel angle. The electromechanical steering
only functions when the engine is running.
You will need considerably more strength than normal to steer the vehicle if the power steering is
reduced or has failed completely.
Counter steering assistance
Counter steering assistance provides the driver with power steering in critical driving situations.
Additional steering power helps the driver when counter steering ⇒.
The intelligent Hill Descent Control technology cannot overcome the laws of physics, and
functions only within the limits of the system. Never allow the extra convenience afforded
by pull-away assist systems to tempt you into taking any risks when driving.
•Unintentional vehicle movements can cause serious injury.
•The Hill Descent Control cannot replace the full concentration of the driver.
•Always adapt your speed and driving style to suit visibility, weather, road and traffic
conditions.
•A Hill Descent Control System may not be able to always hold the vehicle on uphill
gradients or brake it sufficiently on all slopes going downhill (e.g. if the ground is
slippery or icyyf.
WARNING
Always be prepared to brake the vehicle. Accidents and injuries could occur if this is not
ensured.
•The Hill Descent Control system is only a support function and may not be able to
brake the vehicle sufficiently in all situations when driving downhill.
•The vehicle may accelerate despite the Hill Descent Control system.
WARNING

Diesel
First read and observe the introductoryinformation and safety warnings⇒
Introduction
Vehicles with a diesel engine must be run on diesel ⇒. If you use diesel with a high sulphur
content, the service intervals are shorter ⇒ Service. Information on countries that use diesel with a
high sulphur content is available from your Volkswagen dealership.
The fuel quality affects the running properties, performance and service life of the engine. You
should therefore use fuel that already contains suitable service additives if possible ⇒.
Information on the fuel standards can be found in the chapter on fuel standards ⇒ Fuel standards.
Winter-grade diesel fuel and filter preheater system
Winter-grade diesel fuel, which can be used at temperatures below -20°C (-4°FyfLVDYDLODEOHGXULQJ
the cold months. In countries with different climates, diesel for other temperature conditions is
usually available. Information is available from your Volkswagen dealership and filling stations in
the respective country.
Diesel vehicles are equipped with a filter pre-heater system. When using winter-grade diesel fuel,
the fuel system is safe for operation at temperatures down to around -24°C (-11°Fyf.
However, if the fuel has waxed to such an extent that the engine will not start at temperatures
below -24°C (-11°FyfSODFHWKHYHKLFOHLQDKHDWHGJDUDJHRUZRUNVKRSIRUDZKLOH ⇒.
At cold temperatures, louder noises may occur in the diesel engine and the exhaust gas may
be tinged blue.
Refuelling
Fig. 195 Behind the tank flap: tank cap.
First read and observe the introductoryinformation and safety warnings⇒
Introduction
See the chapter on technical data for information on filling capacities ⇒ Fuel tank capacity.
Incorrect refuelling or unsuitable fuel additives may cause damage to the vehicle.
•Before refuelling, check whether the fuel standard information provided on the pump
conforms to the requirements of the vehicle.
•Use only Volkswagen-approved service additives in the approved quantity.
•If, in an emergency, you have to use petrol with an octane number lower than the
recommended number, drive at medium engine speeds and avoid high engine loading.
Avoid high engine speeds and heavy engine loads. Failure to do so can result in engine
damage. Fill the tank with petrol with the correct octane number as soon as possible.
NOTICE
Start boosters may explode or suddenly cause the engine to run at high revs. This can
cause injuries or damage to the engine.
•Never use a start booster.
WARNING
Incorrect refuelling can lead to damage to the vehicle.
•Before refuelling, check whether the fuel standard information provided on the pump
conforms to the requirements of the vehicle.
•Do not refuel with RME fuel, petrol, fuel oil or other unsuitable fuels.
•Use only Volkswagen-approved service additives in the approved quantity.
NOTICE