technical specifications VOLKSWAGEN TIGUAN 2020 Owners Manual

•From the PR number on the vehicle data sticker ⇒ Fig. 250 (arrowyf ⇒ Technical data.
•From the table below.
Service
event
PR
No.
Service
type
Service interval
Oil change
service
QI1
Fixed
Every 5,000 km / 3,000 miles or 1 year.
QI2Every 7,500 km / 4,500 miles or 1 year.
QI3Every 10,000 km / 6,000 miles or 1 year.
QI4Every 15,000 km / 9,000 miles or 1 year.
QI6FlexibleAccording to service interval display.
InspectionAccording to service interval display.
Note the information on engine oil specifications according to VW standards ⇒ Engine oil.
Features of the flexible service
With the flexible service, you need to have an oil change service carried out only if your vehicle
requires one. To determine this point in time, individual operating conditions and personal driving
style are taken into account. An important part of the flexible service is the use of LongLife engine
oil instead of conventional engine oil.
Note the information on engine oil specifications according to VW standards ⇒ Engine oil.
If you do not wish to have the flexible service, you can opt for the fixed service instead.
However, a fixed service can affect your service costs. Your service advisor will be pleased to
advise you.
Service interval display
Scheduled services at Volkswagen are displayed in the service interval display in the instrument
cluster ⇒ Service interval display or in the Vehicle settings menu in the Infotainment system
⇒ Operation and display in the Infotainment system. The service interval display informs you about
the scheduled services which include an oil change and also about scheduled services which
include an inspection. When the respective service is due, additional work that is due can also be
carried out, e.g. changing brake fluid and spark plugs.
Information is stated for vehicles used under normal operating conditions.
Whichever comes first.
Information on operating conditions
The service intervals and service content are always for vehicles used under normal operating
conditions.
If the vehicle is operated under severe conditions, some work will have to be performed before the
next service is due or at shorter intervals than those specified.
Severe operating conditions are, for example:
•Fuels containing sulphur,
•Regular short trips,
•Long periods of engine idling (taxis for exampleyf,
•Operation in regions with high dust levels,
•Regular trailer towing ⇒ Trailer towing,
•A high percentage of stop-and-go traffic, as is typical in city driving and
•Driving mainly in winter conditions.
This applies particularly to the following components:
•Dust and pollen filter
•Air filter
•Toothed belt
•Diesel particulate filter
•Engine oil
The service advisor at your qualified workshop will be pleased to advise you on whether your
vehicle requires more frequent work due to the conditions under which it is used.
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suspension.
Any additional electrical components fitted that do not serve to control the vehicle itself must
bear the mark (manufacturer conformity declaration in the European Unionyf6XFKGHYLFHV
include refrigerator boxes, laptops and ventilator fans.
Repairs and technical modifications
Repairs and technical modifications must always be carried out according to Volkswagen
specifications⇒.
Unauthorised modifications to the electronic components or software in the vehicle may cause
malfunctions. As the electronic components are linked together in networks, these faults may
indirectly affect the working of other systems. This can seriously impair safety, lead to excessive
wear of components, and also invalidate the type approval for the vehicle.
The Volkswagen dealership cannot be held liable for any damage caused by technical
modifications and/or work performed incorrectly.
The Volkswagen dealership is not responsible for damage caused by technical modifications and/or
work performed incorrectly. Such damage is not covered by the Volkswagen guarantee.
Volkswagen recommends that all repairs and technical modifications be performed by an
authorised Volkswagen workshop using Volkswagen Genuine Parts.
Volkswagen repair information
Volkswagen Service information and official Volkswagen repair information can be purchased for a
fee.
Customers in Europe, Asia, Australia, Africa, Central and South America: please contact a
Volkswagen dealership or qualified workshop or register on the online portal erWin (electronic
repair and workshop informationyf:
https://erwin.volkswagen.de
erWin is available in numerous languages.
Vehicles with special auxiliary equipment or body parts
The manufacturer of these components must ensure that these parts (fittingsyfDGKHUHWRWKH
stipulated environmental laws and regulations, particularly the EU directive 2000/53/EC concerning
end-of-life vehicles and EU directive 2003/11/EC concerning the restriction on the marketing and
use of certain dangerous substances and preparations.
The vehicle owner should keep all assembly documentation for these auxiliary fittings, and pass it
on to any scrapping company later engaged. This is to facilitate environmentally responsible
disposal for all vehicles, including refitted vehicles.
Windscreen repairs
To function properly, some items of equipment require an electrical or electronic module, which is
located on the inside of the windscreen near the interior mirror. If the windscreen has been
damaged in the viewing field of the electrical or electronic module, e.g. by stone impact, the
windscreen must be replaced. Repairing the crack can lead to malfunctions or functional faults in
the equipment.
After changing the windscreen, the camera and sensors must be set up and calibrated by a
qualified workshop.
Impairment or damage to sensors and cameras
Incorrect repairs, retrofit structural modifications to the vehicle, e.g. lowering the body, add-on parts
on the vehicle or trailer ⇒ Trailer towing, or changes to the trim may lead to the sensors or
cameras being disrupted or damaged. This can also be caused by collisions, e.g. when parking.
Failure to observe this may impair important functions (driver assist systemsyfDQGGDPDJHWKH
vehicle.
The area in front of and around the sensors and cameras must not be covered by stickers,
additional headlights, trim frames for number plates or similar.
Incorrectly performed repairs or modifications to your vehicle can impair the effectiveness
of the airbags, cause malfunctions, accidents and fatal injury.
•Never secure or mount objects such as drink holders or telephone holders either on or
next to the airbag covers or within the deployment zones of the airbag modules.
•Objects either on or next to the airbag module covers or are in the deployment zone of
the airbags can cause serious or even fatal injuries should the airbags be activated.
WARNING
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Repairs and structural modifications should be carried out by a qualified workshop. Volkswagen
recommends using a Volkswagen dealership for this purpose.
•Repainting and paint touch-ups in the area around the sensors may impair the function of the
system in question.
•As the Volkswagen badge influences the view of the radar sensor in the front area, drive the
vehicle only with the original Volkswagen badge.
Engine and transmission guard
An engine and transmission guard can reduce the risk of damage to the underside of the vehicle
and to the engine oil sump.
Depending on where the vehicle is used, it may be a good idea to have an engine and transmission
guard installed, e.g. if the vehicle will be driven over kerbs, on driveways or on unsurfaced roads. If
you wish to have one fitted, Volkswagen recommends contacting your Volkswagen dealership.
Repairs and faults in the airbag system
Repairs and technical modifications must always be carried out according to Volkswagen
specifications⇒.
Modifications and repairs to the front bumper, the doors, the front seats, the headliner, or the
bodywork should be carried out by a qualified workshop. System components and airbag system
sensors might be fitted on these vehicle components.
If you work on the airbag system or remove and install parts of the system when performing other
repair work, parts of the airbag system may be damaged. The consequence may be that, in the
event of an accident, the airbag inflates incorrectly or does not inflate at all.
Regulations must be observed to ensure that the effectiveness of the airbags is not reduced and
that removed parts do not cause any injuries or environmental pollution. Qualified workshops are
familiar with these requirements.
Any modifications to the vehicle's suspension could prevent the airbag system from working
properly during a collision. For example, using tyre/rim combinations that have not been approved
by Volkswagen, lowering the vehicle, making modifications to the suspension rate including work on
the springs, struts and shock absorbers could change the forces that are measured by the airbag
sensors and sent to the electronic control unit. Some changes to the suspension could cause the
forces measured by the sensors to increase, for example. This can lead to the airbag system being
triggered in collision scenarios where it normally would not be triggered if modifications to the
suspension had not been made. Other modifications can cause the forces measured by the
sensors to decrease, therefore preventing the airbag system from being triggered when it should
have been.
Incorrect repairs and modifications can cause malfunctions and damage to the vehicle
and impair the effectiveness of the driver assist systems. This can result in accidents and
severe injuries.
•Repairs and modifications to your vehicle should be carried out only by a qualified
workshop.
WARNING
Unsuitable spare parts and accessories, incorrectly carried out work, modifications and
repairs can lead to damage to the vehicle and cause accidents and serious injuries.
•Volkswagen strongly recommends you use only approved Volkswagen accessories
and Volkswagen Genuine Parts. These parts and accessories have been specially
tested by Volkswagen for suitability, reliability and safety.
•Repairs and modifications to your vehicle should only be carried out by a qualified
workshop. Qualified workshops have the necessary tools, diagnostic equipment, repair
information and qualified personnel.
•Never fit parts to your vehicle that are in any way different from the factory-fitted parts.
•Never secure or mount objects such as drink holders or telephone holders either on or
next to the airbag covers or within the deployment zones of the airbag modules.
•Only use rim/tyre combinations which have been approved by Volkswagen for your
vehicle type.
WARNING
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Warranty and LongLife mobility guarantee
Volkswagen dealership warranty
Volkswagen dealerships guarantee that all vehicles purchased from them are free of faults.
Volkswagen dealerships provide a warranty that new Volkswagen vehicles are free of faults
Details of warranty conditions and the warranty periods can be found in your sales contract.
Please ask your Volkswagen dealership for further information.
You are advised that natural wear and damage caused by abnormally rough or improper use, or
unauthorised modifications are not covered by this warranty.
If your vehicle does break down, please contact your nearest available Volkswagen dealership.
Warranty for the paintwork and body
Volkswagen dealerships provide a warranty on the paintwork and body of all vehicles purchased
from them.
In addition to the warranty conditions for new Volkswagen vehicles (as detailed in the purchase
contractyfWKH9RONVZDJHQGHDOHUVKLSJXDUDQWHHVWKDWWKHERG\RIDQ\YHKLFOHVLWVHOOVZLOOQRWEH
affected by paint defects or corrosion perforation for a specified period:
•a 3-year warranty on paint defects and
•a 12-year corrosion perforation warranty. Here, corrosion perforation refers to rust forming on
the inside (cavityyfRIWKHERG\DQGFDXVLQJKROHVLQWKHVKHHWPHWDO.
In the unlikely event that this type of damage occurs, it will be repaired free of charge for parts and
labour by any Volkswagen dealership.
Warranty claims will not be accepted in the following circumstances:
•If damage is caused by external influence or insufficient care.
•Defects on the body or paintwork are not repaired promptly according to manufacturer
specifications.
•The cause of corrosion perforation is related to body repairs not being carried out according to
manufacturer specifications.
If the body is repaired or painted, your Volkswagen dealership will confirm your warranty against
corrosion perforation for the repaired area.
LongLife mobility guarantee
With the delivery of your new vehicle you have acquired the comprehensive LongLife mobility
guarantee (available in many European countriesyfZKLFKZLOOEHUHQHZHGDIWHUHYHU\LQVSHFWLRQ.
In many European markets, your new vehicle includes the comprehensive LongLife mobility
guarantee which will be renewed after every inspection.
The selling Volkswagen dealership will issue a comprehensive LongLife mobility guarantee for
every new vehicle which applies from the time of delivery until the first due inspection. If you
purchase your new vehicle directly from Volkswagen AG, Volkswagen AG will issue the LongLife
mobility guarantee from the time of delivery until the first due inspection.
Your Volkswagen service partner will extend the LongLife mobility guarantee until the following
inspection when the due inspection is carried out at that workshop. The service costs include the
entire guarantee package.
The comprehensive LongLife mobility guarantee includes the following services:
If your vehicle can no longer be driven due to a technical defect, corresponding assistance will be
provided in the case of breakdown or accident. The LongLife mobility guarantee provides with you
protection and mobility.
The inspection is not only about car maintenance - it also ensures that your car remains roadworthy
and in perfect working order. For this reason, servicing should be carried out regularly in
accordance with the manufacturer's service schedule.
Your entitlement to the LongLife mobility guarantee is documented in the digital service schedule
each time your car is serviced. A full service history shows that your car has been professionally
maintained and cared for.
A vehicle which can no longer be driven is a vehicle which cannot reach a workshop under its
own power.
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Engine codeCUAA
Maximum torque500 Nm at 1,750 - 2,500 rpm
GearboxDSG7 4MOTION
Maximum speedkm/h230
Kerb weightkg1,810
Gross vehicle weight ratingkg2,350 - 2,360
Gross axle weight rating, frontkg1,220
Gross axle weight rating, rearkg1,180 - 1,190
Maximum trailer weight, braked, gradients up
to 12 ybkg2,300 - 2,500
Maximum trailer weight, braked, gradients up
to 8ybkg–
Maximum trailer weight, unbrakedkg750
Maximum permitted gross combination weightkg4,680 - 4,850
AbbreviationDefinition
rpmRevolutions per minute – engine speed.
ABSAnti-lock brake system.
AFSCornering lighting.
AMMedium wave (amplitude modulationyf.
AppApplication.
TCSTraction control system.
AUXAuxiliary audio input.
COCarbon dioxide.
DCCAdaptive chassis control.
DINGerman Standards Authority.
DSG6Automatic 6-speed DSG dual clutch gearbox.
DSG7Automatic 7-speed DSG dual clutch gearbox.
EDLElectronic differential lock.
ENEuropean standard.
ESCElectronic Stability Control.
ETCElectronic toll collection system.
g/kmCarbon dioxide emissions in grams per kilometre.
CCSCruise Control System.
ITInformation technology.
kNKilonewton, pulling power.
kPaKilopascal, value for tyre pressure.
kWKilowatt, indication of engine power.
LEDLight-emitting diode.
MFDMultifunction display.
ECEngine code.
NmNewton metres, unit of engine torque.
OBDOn-board diagnosis.
hpThe approximate equivalent of brake horse power, formerly used to denote
engine power.
psiPound per square inch, value for the tyre inflation pressure.
RONResearch Octane Number, indication of the knock resistance of petrol.
SCRTechnology for selective catalytic reduction of nitrogen oxides
MG66-speed manual gearbox.
SIMSubscriber identity module.
TDIDiesel engine with direct injection and turbocharging (turbocharged direct or
diesel injectionyf.
TSITwin-charged stratified injection.
XDLExtension of the electronic differential lock.
Volkswagen AG works continuously to develop and improve its vehicles. Please understand that we
must therefore reserve the right to alter any part of the vehicle and its equipment or technical
specifications at any time. The data provided concerning scope of delivery, appearance,
performance, dimensions, weights, fuel consumption, standards and vehicle functions are all
correct at the time of going to print. Some of the equipment described might not yet be available in
a particular vehicle (information can be provided by your local Volkswagen dealershipyfDQGVRPH
equipment may not be available in certain countries. The vehicle illustrated on the cover may have
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