torque VOLKSWAGEN TIGUAN 2020 Owners Manual

SymbolMeaning
Fault in airbag and belt tensioner system ⇒ Airbag system.
Front passenger front airbag switched off (PASSENGER AIR BAG
yf ⇒ Airbag system.
Front passenger front airbag switched on (PASSENGER AIR BAG
yf ⇒ Airbag system.
The tank cap is not closed properly.
Lane keeping system (Lane AssistyfVZLWFKHGRQEXWQRWDFWLYH ⇒ Lane 
keeping system (Lane Assistyf.
ACC currently not available ⇒ Adaptive Cruise Control (ACCyf.
Fault in DSG dual clutch gearbox: gearbox fault ⇒ DSG dual clutch 
gearbox.
Manual gearbox: high clutch temperature or clutch fault ⇒ Manual 
gearbox: selecting a gear.
m/k/n998MK
Area monitoring system (Front AssistyfLVGHDFWLYDWHG ⇒ Area 
monitoring system (Front Assistyf.
OR: Pedestrian Monitoring deactivated ⇒ Pedestrian Monitoring.
Fault in the adaptive chassis control (DCCyf ⇒ Driving profile selection 
and 4MOTION Active Control.
Turn signal, left or right ⇒ Lights.
Hazard warning lights switched on ⇒ In an emergency.
Depress the brake pedal. ⇒ Starting and stopping the engine,
⇒ DSG dual clutch gearbox, ⇒ Electronic parking brake.
The vehicle is being held by the Auto Hold function ⇒ Electronic 
parking brake.
Cruise control system (CCSyf ⇒ Cruise control system (CCSyfOR
Adaptive Cruise Control (ACCyf ⇒ Adaptive Cruise Control (ACCyf.
Lane keeping system (Lane AssistyfLVVZLWFKHGRQDQGDFWLYH ⇒ Lane 
keeping system (Lane Assistyf.
The main beam is switched on or the headlight flasher is being
operated ⇒ Lights.
Manual gearbox: clutch is not transmitting the full engine torque
⇒ Manual gearbox: selecting a gear.
ACC is active. No vehicle has been detected ahead ⇒ Adaptive 
Cruise Control (ACCyf.
When displayed in white: ACC is active. Vehicle detected ahead
⇒ Adaptive Cruise Control (ACCyf.
When displayed in grey: ACC not active. System is switched on, but
not regulating ⇒ Adaptive Cruise Control (ACCyf.
Main beam control (Light AssistyfRUG\QDPLFPDLQEHDPFRQWURO
(Dynamic Light AssistyfLVDFWLYH ⇒ Lights.
Service alert / service due ⇒ Service interval display.
Mobile telephone battery charge level. Activated only with factory-
fitted mobile phone interface ⇒BookletInfotainment system,.
The outside temperature is below +4°C (+39°Fyf ⇒ Instrument cluster.
The start/stop system is available, automatic engine stop is active
⇒ Start/stop system .
The start/stop system is not available.
OR: the start/stop system has switched on the engine automatically
⇒ Start/stop system .
Economical mode ⇒ Displays.
Note about information in the vehicle wallet.
Additional displays: trailer towing
SymbolMeaning
The ball head on the towing bracket is not locked ⇒ Trailer towing.
Trailer turn signal ⇒ Lights.
Additional displays: off-road mode
SymbolMeaning
When displayed in white: Hill Descent Control is active ⇒ Hill Descent 
Control.
When displayed in grey: Hill Descent Control not active. System
switched on, but not regulating ⇒ Hill Descent Control.
m/k/s562MKWhen displayed in white: Off-Road driving profile active ⇒ Driving 
profile selection and 4MOTION Active Control.
®®
®

Fig. 122 Gear shift pattern of a 6-speed manual gearbox.
Select a forward gear
The positions of the individual driving gears are shown on the gearshift lever ⇒ Fig. 122.
•Fully depress and hold the clutch pedal.
•Move the gear lever to the required position ⇒.
•Release the clutch to engage.
In some countries, the clutch pedal will have to be depressed fully in order to start the engine.
Selecting reverse gear
•Reverse gear should only be selected when the vehicle is stationary.
•Fully depress and hold the clutch pedal ⇒.
•Move the gear lever to the neutral position and push down.
•Push the gearshift lever fully to the left and then to the front in the reverse gear position
⇒ Fig. 122Ⓡ.
•Release the clutch to engage.
Shifting down
You should always select the next immediate gear when shifting down a gear whilst the vehicle is in
motion. The engine revs should not be too high when doing this ⇒. Damage to the clutch and
the gearbox could occur if at high speeds or high engine revs one or more gears are skipped when
shifting down gear, even if the clutch is not released when doing this ⇒.
Kickdown
On vehicles with speed limiter ⇒ Speed limiter, the kickdown function allows the stored speed limit
to be intentionally exceeded, e.g. when overtaking.
When the accelerator is fully depressed, the speed limiter regulator is temporarily switched off when
the vehicle exceeds the stored speed.
Once the vehicle returns to a speed below the stored speed and the accelerator is no longer fully
depressed, speed limiter regulation becomes active again.
When the Eco driving profile is selected in vehicles with driving profile selection ⇒ Driving profile 
selection and 4MOTION Active Control and the accelerator is depressed fully beyond the pressure
point, the engine output is automatically regulated to ensure maximum vehicle acceleration.
Troubleshooting
Clutch does not transmit the entire engine torque. If necessary, remove foot from clutch pedal.
The clutch can overheat, for example if the vehicle pulls off regularly, travels at a crawl for long
periods, or in stop and go traffic. Overheating is indicated by the warning lamp and in some cases
by additional warning lamps and a text message in the instrument cluster display. An acoustic
warning may also be given ⇒.Clutch is defective. Drive on carefully! Seek expert
assistance. Failure to do so could result in considerable damage to the clutch.
When the engine is running, the vehicle will start to move as soon as a gear is engaged
and the clutch released. This also applies when the electronic park brake has been
switched on.
•Never engage reverse gear while the vehicle is in motion.
WARNING
Shifting gears incorrectly to a lower gear can lead to a loss of control of the vehicle, which
can cause accidents and serious injuries.
WARNING

DSG dual clutch gearbox
Function of the DSG dual clutch gearbox
Description
The vehicle is equipped with a DSG dual clutch gearbox.
The DSG dual clutch gearbox is a gearbox which uses dual-clutch technology to change gear
automatically. It uses a dual clutch and two gear train halves to enable very fast gear changes with
no loss of torque. The DSG dual clutch gearbox thus combines the performance and economy of a
manual gearbox with the comfort and convenience of a conventional automatic transmission.
Function
When driving, engine power is transferred to the drive axle via the gearbox. In order to change
gears, the power transmission between the engine and the gearbox has to be interrupted. This is
what the clutch is for.
With the DSG dual clutch system with its two gear train halves, the engine power is always
connected to one gear train half when driving. Before a gear change, the next higher or lower gear
is already preselected in the load-free second gear train half. The clutch on the non-driven gear is
closed and the other is opened at the same time. This is what makes very fast gear changes
possible.
Thanks to its design, the DSG dual clutch gearbox is more efficient than an automatic gearbox.
Whereas in an automatic gearbox the torque converter is constantly in use, in the DSG dual clutch
system the clutch can be opened at idling speed, thus saving fuel. Thanks to its efficiency, low
weight and intelligent control system, the DSG dual clutch system usually enables fuel
consumption equal to or lower than a manual gearbox.
However, just like the manual gearbox, the clutch in the DSG dual clutch gearbox is subject to
wear. Regular maintenance is necessary depending on the type of dual clutch gearbox DSG;
further information ⇒ Scope of service. In the event of a fault in one gear train half, the DSG dual
clutch gearbox also allows one gear train half to be deactivated and the journey to be continued
using the other gear train half ⇒ Troubleshooting. If this happens, have the system checked as
soon as possible by a qualified workshop.
DSG dual clutch gearbox: selecting a gear
Fig. 123 Left-hand drive vehicles: selector lever for DSG dual clutch gearbox with lock button
(arrowyf7KHFRQWUROVDUHPLUURUHGIRUULJKWKDQGGULYHYHKLFOHs
When the ignition is switched on, the selected position or gearbox programme is displayed in the
instrument cluster display.
Instrument cluster display
Serious damage to the clutch and gearbox can occur if the gear stick on the manual
gearbox is shifted to too low a gear when travelling at high speeds or at high revs. This
also applies if the clutch remains depressed and the gears do not engage.
NOTICE
Please note the following to help avoid damage and premature wear:
•Do not rest your hand on the gear lever when driving. The pressure from your hand is
passed onto the selector forks in the gearbox.
•Ensure that the vehicle has come to a full stop before engaging reverse gear.
•Always fully depress the clutch pedal when changing gear.
•Do not hold the vehicle by riding the clutch on a hill with the engine running.
NOTICE
®
®
®
®
®
®
®
®
®
®
®
®
®

Steering
Information on steering
The steering should be locked every time you leave the vehicle to make it more difficult for the
vehicle to be stolen.
Steering
The power steering is not hydraulic. It is an electromechanical system. The advantage of this
steering system is that no hydraulic hoses, hydraulic oil, pumps, filter or other parts are required.
The electromechanical system reduces fuel consumption. A hydraulic system requires constant oil
pressure in the system, whereas an electromechanical steering system only needs an energy
supply while steering.
In vehicles with driving profile selection, the selected driving profile can affect the behaviour of the
power steering ⇒ Driving profile selection and 4MOTION Active Control.
Electronic steering column lock in vehicles with starter button
The steering column will be locked if the driver door is opened and the ignition is switched off. For
this, the vehicle should be stationary and, if necessary, the gear selector lever should be in position
P.
If the ignition is not switched off until after the driver door is opened, the electronic steering column
will only be locked when the vehicle is locked using the vehicle key or the sensor in the door
handle.
Mechanical steering column lock (steering lockyfLQYHKLFOHVZLWKDQ
ignition lock
The steering column is locked if the vehicle key is removed from the ignition lock when the vehicle
is stationary. Turn the steering wheel slightly until the steering lock clicks into place.
Insert the vehicle key into the ignition lock to unlock the steering lock. Turn the steering wheel
slightly to take the load off the steering lock mechanism. Hold the steering wheel in this position and
turn the ignition on.
Electromechanical steering
The power steering provided by the electromechanical steering system automatically adjusts to the
vehicle speed, steering wheel torque and steering wheel angle. The electromechanical steering
only functions when the engine is running.
You will need considerably more strength than normal to steer the vehicle if the power steering is
reduced or has failed completely.
Counter steering assistance
Counter steering assistance provides the driver with power steering in critical driving situations.
Additional steering power helps the driver when counter steering ⇒.
The intelligent Hill Descent Control technology cannot overcome the laws of physics, and
functions only within the limits of the system. Never allow the extra convenience afforded
by pull-away assist systems to tempt you into taking any risks when driving.
•Unintentional vehicle movements can cause serious injury.
•The Hill Descent Control cannot replace the full concentration of the driver.
•Always adapt your speed and driving style to suit visibility, weather, road and traffic
conditions.
•A Hill Descent Control System may not be able to always hold the vehicle on uphill
gradients or brake it sufficiently on all slopes going downhill (e.g. if the ground is
slippery or icyyf.
WARNING
Always be prepared to brake the vehicle. Accidents and injuries could occur if this is not
ensured.
•The Hill Descent Control system is only a support function and may not be able to
brake the vehicle sufficiently in all situations when driving downhill.
•The vehicle may accelerate despite the Hill Descent Control system.
WARNING

Old tyres should be disposed of as required by legislation.
Volkswagen-approved tyres are guaranteed to have the dimensions that are suitable for the
vehicle. In the case of other tyres, the tyre seller must provide a certificate from the tyre
manufacturer stating that the tyre is also suitable for the vehicle. This certificate must be stored in a
safe place in the vehicle.
Wheel rims and wheel bolts
First read and observe the introductoryinformation and safety warnings⇒
Introduction
Wheel rims, tyres and wheel bolts are matched to the vehicle type. If different rims are fitted, the
correct wheel bolts with the correct length and correctly shaped bolt heads must be used
⇒ Changing a wheel.
For technical reasons, it is not generally possible to use the wheels from other vehicles. This can
also apply to wheels of the same vehicle type.
Wheel bolts
The correct wheel bolts must be used for all vehicle types; these bolts must always be tightened
with the correct tightening torque ⇒ Wheel bolts.
Wheel rims with bolted rim rings or trim elements
Wheel rims with bolted-on rings or trim elements consist of several components. These
components are joined together using special bolts. Damaged wheel rims must be replaced and
must always be repaired by a qualified workshop. Volkswagen recommends using a Volkswagen
dealership for this purpose ⇒.
Rim identification
In some countries, new wheel rims must contain information on certain properties. The following
information may be provided on the wheel rim:
•Seal of conformity
•Rim size
•Name of manufacturer or brand name
•Date manufactured (month/yearyf
•Country of origin
•Production number
•Raw materials batch number
•Product code
Wheels must have the necessary freedom of operation. If the wheels do not have the
necessary freedom of operation, the tyre could rub on parts of the running gear, the
vehicle body and the brake lines. This can lead to a fault in the brake system and to tread
separation and thus to a tyre bursting.
•The actual tyre size must not exceed the tyre dimensions of manufacturers approved
by Volkswagen and must not rub on any vehicle body parts.
WARNING
Avoid heavy impacts and drive round obstacles whenever possible. Tyres can be
deformed by potholes and kerb edges especially. This can cause damage to the tyres and
wheel rims.
NOTICE

If your vehicle has a flat tyre, park the vehicle on a firm and level surface at a safe distance
from moving traffic.
Switch on the electronic parking brake Parking and manoeuvring.
With a DSG® dual clutch gearbox, move the selector lever to position P DSG® dual clutch
gearbox.
Stop the engine and remove the key from the ignition Starting and stopping the engine.
Manual gearbox: select a gear Manual gearbox: selecting a gear.
First read and observe the introductoryinformation and safety warnings⇒
Introduction
The caps protect the wheel bolts and should be placed fully back in position after changing the
wheel.
Removing and fitting the caps
•Removing: take the wire hook from the vehicle tool kit ⇒ Vehicle toolkit.
•Insert the wire hook through the opening in the cap ⇒ Fig. 243 and pull off in the direction of
the arrow.
•Fitting: press the caps on the bolts as far as they will go.
The anti-theft wheel bolt has a separate cap. It only fits onto the anti-theft wheel bolts and not
onto conventional wheel bolts.
Changing a wheel
Introduction
This chapter contains information on the followingsubjects:
⇒ Preparations for changing a wheel
⇒ Wheel bolts
⇒ Lifting the vehicle with the jack
⇒ Changing a wheel
⇒ After changing a wheel
Some models are delivered from the factory without a jack or box spanner. If this is the case, the
wheel should be changed by a qualified workshop.
The vehicle jack supplied with the vehicle is only designed for changing a wheel when one vehicle
tyre is damaged and has to be replaced. If both tyres on one side of the vehicle, both tyres on one
axle, or all tyres are damaged, seek expert assistance.
Preparations for changing a wheel
First read and observe the introductoryinformation and safety warnings⇒
Introduction
Checklist
The following actions must always be carried out in the given order in preparation for
changing the wheel ⇒:
Changing a wheel can be dangerous, especially when carried out at the side of a road.
Please note the following steps in order to reduce the risk of serious injuries:
•Stop the vehicle as soon as it is possible and safe to do so. Park the vehicle at a safe
distance from moving traffic in order to carry out the wheel change.
•All passengers and children in particular must be at a safe distance and away from
your area of work during the wheel change.
•Switch on the hazard warning lights to warn other road users.
•Check that the surface the vehicle is parked on is level and firm. If necessary use a
large, strong board or similar support for the vehicle jack.
•Only change the wheel yourself if you feel confident carrying out the procedure. If not,
seek expert assistance.
•Always use suitable and undamaged tools to change the wheel.
•Always switch off the engine, switch on the electronic parking brake and move the
selector lever to the position P or select a gear on a manual gearbox in order to reduce
the risk of unintended vehicle movement.
•The wheel bolt tightening torque should be checked with a torque wrench immediately
after changing a wheel.
•In the case of vehicles with a Tyre Pressure Loss Indicator, the system must be re-
synchronised immediately after new tyres are fitted ⇒ Tyre monitoring systems.
WARNING

Ask all vehicle occupants to leave the vehicle and stand at a safe distance away from moving
traffic.
Chock the wheel diagonally opposite the wheel being worked on with a stone, collapsible
chocks or another suitable object.
When towing a trailer: unhitch the trailer from the vehicle and park it properly .
Remove any items of luggage from the luggage compartment.
Remove the spare wheel or temporary spare wheel and the vehicle tool kit from the
luggage compartment.
Remove the hubcaps Hubcaps.
Wheel bolts
Fig. 244 Changing a wheel: loosening the wheel bolts.
Fig. 245 Changing a wheel: tyre valve ① and locations of the anti-theft wheel bolt ② or ③.
First read and observe the introductoryinformation and safety warnings⇒
Introduction
Use a suitable box spanner to loosen the wheel bolts.
Only loosen the wheel bolts by approximately one turn before raising the vehicle with the vehicle
jack.
If the wheel bolt is very tight, you may be able to loosen it by pushing down the end of the spanner
carefully with your foot. Hold on to the car for support and take care not to slip.
Loosening the wheel bolts
•Fit the box spanner over the wheel bolt as far as it will go ⇒ Fig. 244.
•Hold the end of the box spanner and turn the wheel bolt one turn anticlockwise ⇒.
Loosening the anti-theft wheel bolt
•Take the adapter for the anti-theft wheel bolt out of the vehicle tool kit.
•Insert the adapter into the anti-theft wheel bolt as far as it will go.
•Push the box spanner onto the adapter as far as it will go.
•Hold the end of the box spanner and turn the wheel bolt one turn anticlockwise ⇒.
Tightening torque for the wheel bolts
Specified tightening torque for wheel bolts for steel or alloy wheels:
•140 Nm
If the wheel bolts are corroded and difficult to turn, they must be replaced and the wheel hub
threads cleaned before the tightening torque is checked.
Never grease or lubricate the wheel bolts or the threads of the wheel hub.
Ignoring any of the items on this important safety checklist can lead to accidents and
severe injuries.
•Always follow the instructions in the checklist and observe the general safety
procedures.
WARNING

Find a firm and level surface suitable for lifting the vehicle.
Stop the engine, with a manual gearbox select a gear or with a DSG® dual clutch gearbox
move the selector lever to position P DSG® dual clutch gearbox and switch on the
electronic parking brake Parking and manoeuvring.
Chock both wheels on the opposite side of the vehicle using the collapsible chocks or
other suitable objects.
Loosen the wheel bolts Wheel bolts.
Find the jacking point under the vehicle which is closest to the wheel that is being
changed.
Insert the hand crank into the opening on the jack (depending on equipmentyf.
Crank up the jack until it just fits under the jacking point of the vehicle.
Ensure that the entire surface of the foot of the jack is resting securely on the ground, and
that the foot of the jack is positioned fully underneath the point of application and .
Position the jack and simultaneously continue to crank the claw up until it is in position
around the vertical rib underneath the vehicle .
The tightening torque should be checked with a properly functioning torque wrench immediately
after changing a wheel.
Lifting the vehicle with the jack
Fig. 246 Lifting points for the jack.
Fig. 247 Vehicle jack at the rear left-hand side of the vehicle.
First read and observe the introductoryinformation and safety warnings⇒
Introduction
The jack may be positioned only at the reinforcements on the underbody, which are located behind
the markings on the body ⇒ Fig. 246. Always use the jacking point closest to the wheel you are
working on ⇒.
Checklist
For your own safety, carry out the following points in the specified order ⇒:
Incorrectly tightened wheel bolts can loosen while the vehicle is in motion and cause
accidents, serious injury, and loss of control of the vehicle.
•Only use wheel bolts that belong to the wheel.
•Never use different wheel bolts.
•The wheel bolts and threads of the wheel hubs must be clean, free from oil and grease,
and turn easily.
•Always use the box spanner placed in the vehicle at the factory to loosen and tighten
the wheel bolts.
•Only loosen the wheel bolts by approximately one turn before raising the vehicle with
the vehicle jack.
•Never grease or lubricate the wheel bolts or the threads of the wheel hub. This could
cause them to loosen while the vehicle is in motion, even if the required torque setting
is used.
•Never remove the bolts on rims with bolted-on rings.
•If the tightening torque of the wheel bolts is too low, the wheel bolts and rims can
loosen while the vehicle is in motion. The wheel bolts and threads can be damaged if
the tightening torque is too high.
WARNING

After changing a wheel
First read and observe the introductoryinformation and safety warnings⇒
Introduction
•Clean the tools from the vehicle tool kit and place them back in the foam rubber holder in the
luggage compartment ⇒ Vehicle toolkit.
•Stow the changed wheel securely in the luggage compartment.
•Have the tightening torque of the wheel bolts checked immediately ⇒ Tightening torque for the 
wheel bolts.
•The damaged wheel should be replaced as soon as possible.
In vehicles with a Tyre Pressure Loss Indicator, the system has to re-synchronise after
wheels are changed ⇒ Tyre monitoring systems.
Breakdown set
Introduction
This chapter contains information on the followingsubjects:
⇒ Contents of the breakdown set
⇒ Preparation
⇒ Sealing and inflating tyres
⇒ Test after driving for 10 minutes
The breakdown set can be used to temporarily and reliably seal any tyre damage caused by foreign
bodies or punctures (up to approx. 4 mm in diameteryf Do not remove foreign objects (e.g.
screws or nailsyfIURPWKHW\UH!
Once the sealant has been added to the tyre, the tyre pressure must be checked and adjusted
again after approximately ten minutes of driving.
Seek expert assistance if more than one of the vehicle's tyres is damaged. The breakdown set is
designed to fill only one tyre.
Use the breakdown set only when the vehicle has been safely parked and if you are familiar with
the work and safety precautions needed. Seek expert assistance if this is not the case.
The tyre sealant must not be used:
•If the rim is damaged.
•If the outside temperature is below -20°C (-4°Fyf.
•If there are cuts or punctures in the tyre that are larger than 4 mm.
•If the vehicle was driven with very low tyre pressure or a flat tyre.
•If the use-by date on the tyre filler bottle has expired.
•In conjunction with AirStop tyres. You can tell if your vehicle is equipped with AirStop tyres if
there is the word Seal on the outside of the tyres.
Incorrect torque or incorrect use of wheel bolts can lead to a loss of control of the vehicle,
cause accidents and serious injuries.
•Always keep all wheel bolts and threads in the wheel hubs clean and free from oil and
grease. The wheel bolts must be easy to turn and be tightened to the specified torque.
•The hexagonal socket in the screwdriver handle should only be used for turning wheel
bolts, not use for loosening or tightening them.
WARNING
®®

Key to ⇒ Fig. 255:Value
Length with off-road front and fitted towing bracket (when
factory-fittedyf
Turning circle diameter11.5 m
Kerb weight without driver, without payload.
Figures were not available at time of publication.
Kerb weight with driver (75kgyfDQGVHUYLFHIOXLGV.
Technical data - Running gear
TermTechnical data
Ground clearance (four-wheel driveyf
Under the axles:
Maximum 180 mm.
Between the axles:
Maximum 201 mm.
Ground clearance (four-wheel driveyf
Under the axles:
Maximum 180 mm.
Between the axles:
Maximum 201 mm.
Ground clearance (front-wheel driveyf
Under the axles:
Maximum 170 mm.
Between the axles:
Maximum 190 mm.
Angle of rising gradient
Tilt angle
(inclination of the vehicleyf
Breakover angleMaximum of 20 degrees.
Ramp angle
Front with standard front:
Maximum of 18 degrees.
Front with off-road front:
Maximum of 25 degrees.
Rear:
Maximum of 24 degrees.
Figures were not available at time of publication.
Fuel tank capacity
Fuel tank capacity
Petrol and
diesel engines
Four-wheel drive: approx 63 l, of which 8 l reserve.
Front-wheel drive: approx 60 l, of which 8 l reserve.
Petrol engines
1.4 l, 4-cylinder TSI (92 kWyf
Power output92 kW at 5,000 – 6,000 rpm
Engine code (ECyfCZCA
Maximum torque200 Nm at 1,400 - 4,000 rpm
GearboxMG6
•Take care when driving in car parks with protruding kerbstones or bollards. Objects
that protrude from the ground can damage the bumper and other components when
parking the vehicle.
•Drive carefully through dips in the road, over driveways, ramps, kerbstones and other
objects. Low-lying vehicle components such as the bumper, spoiler and parts of the
running gear, engine or exhaust system could be damaged.
NOTICE
ayf
byf
cyf
ayf
ayf
ayf
®