VOLKSWAGEN TOUAREG 2011 Service Manual

Power locking and closing system

WARNING
Improper use of power locks can result in serious personal injury.
x The power locking button locks all doors. Locking the doors from the inside can help prevent unintended door opening during a collision and can also prevent unwanted entry from the outside. Locked doors can, however, delay assistance to vehicle occupants and rescue from the outside in an accident or other emergency.
x Never leave children or anyone who cannot help themselves behind in the vehicle. All doors can be locked from the inside with the power lock button. This could leave people trapped in the vehicle in an emergency. Depending on the time of year, people trapped in the vehicle can be exposed to very high or very low temperatures.
x A closed vehicle can become very hot or very cold, depending on the season. Particularly in the summer, heat buildup in the passenger and luggage compartment of a parked vehicle can result in temperatures in the vehicle that are much higher than the outside temperatures. Temperatures can quickly reach levels that can cause unconsciousness and death, particu-larly to small children.
x Never allow passengers to remain in a locked vehicle. In an emergency any person still inside the vehicle might not be able to get out.
Indicator light in the driver door

x From the outside with Keyless Access ⇒  Unlocking or locking vehicles with Keyless Access.
x From the inside with the power locking switch ⇒  Unlocking and locking the vehicle from the inside.
The doors and the rear hatch can be locked manually if the remote control vehicle key is not working.
Automatic locking (Auto lock)
The vehicle will lock automatically when it reaches a speed of about 10 mph (15 km/h). When the
vehicle is locked, the indicator light 1 comes on in the power locking button ⇒ fig. 27.
Automatic unlocking (Auto unlock)
All doors automatically unlock when you switch off the ignition and open a door from inside the vehicle. On vehicles with automatic transmission, the doors will also unlock when the selector lever is in Park (P) and the ignition is switched off. Auto unlock works only if the vehicle has been automatically locked with the Auto lock feature. The indicator light 1 goes out in the power locking button when the doors
unlock ⇒ fig. 27.
Switching functions on and off in the Infotainment System
Certain power locking feature can be turned on and off in the Infotainment System.
x Switch on the ignition.
x Press the CAR Infotainment button.
x Tap the Settings function key on the screen.
x Select Central locking from the list.
If the check box in the function key is checked =, the feature is switched on.

Function key: supplementary information
= Lock automatically : Automatically locks all doors and the rear hatch at a
speed of about 9 mph (15 km/h). To unlock when the vehicle is not mov-
ing, press the power locking switch or take the key out of the ignition. Tap
the function key to deactivate the feature.
= Confirmation tone : The horn beeps once to confirm that the vehicle is
locked. Tap the function key to deactivate the feature.
= Fold in mirrors : Automatically folds in the outside mirrors when the ve-
hicle is locked. Tap the function key to deactivate the feature.
Unlock doors : Controls options for unlocking doors with the 0 button in
the remote control vehicle key. Tap the function key Unlock doors or z
and select the desired option in the pop-up window.
All : All doors and (possibly) the rear hatch are unlocked when the
vehicle is unlocked with the remote control vehicle key.

Function key: supplementary information
Driver only : Only the driver's door is unlocked when the vehicle is
unlocked with the remote control vehicle key. All doors and (pos-
sibly) the rear hatch open only if the 0 button is pushed a second
time.
= Unlock trunk separately : The rear hatch remains locked when the vehi-
cle is unlocked. Pressing the & button
unlocks the rear hatch. Tap the function key to deactivate the feature.

Locking the vehicle after airbag inflation
If the airbags are activated during a collision, the entire vehicle is unlocked. Depending on the severity of the damage, the vehicle can be locked after a collision when the airbags have deployed as follows:

Function Action
Locking the vehicle
with the power lock-
ing switch:
– Switch the ignition off.
– Open a door once.
– Press power locking switch 1.
Locking the vehicle
with the remote con-
trol vehicle key:
– Switch the ignition off and on again.
OR: Remove the remote control vehicle key from
the ignition.
– Open a door once.
– Lock the vehicle with the remote control vehicle
key.

If the remote control vehicle key buttons ⇒  Remote control vehicle keys or one of the power
locking buttons ⇒  Unlocking and locking the vehicle from the inside are pushed repeatedly in quick succession, the power locking system is switched off for a brief period to help keep it from being overloaded. The vehicle is then unlocked for about 30 seconds. Unless a door or the rear hatch is opened during this time, the vehicle is automatically locked afterwards.

Unlocking and locking the vehicle from the outside

Fig. 26 Buttons in the remote control vehicle key.

If the vehicle was unlocked with the remote control vehicle key and the door or the rear hatch has not been opened in about 30 seconds, the vehicle is automatically locked again. This feature helps pre-vent the vehicle from staying unlocked unintentionally.
Unlocking and locking the vehicle from the inside

Fig. 27 On all 4 doors: Power locking switch.

Unlocking or locking vehicles with Keyless Access

Fig. 28 A: Ranges of the Keyless Access locking and starting system. Outside the vehicle: Unlocking range. Inside the vehicle: starting range. B: Keyless Access locking and starting system: Sensor 1 for unlocking on the inside of the front door handles. Sensor for locking on the outside of the door handles 2.

Closing and locking doors (Keyless Exit)
x Switch off the ignition.
x Close the driver door.
x Touch the sensor surface in the door handle on the driver or front passenger door ⇒ fig. 28 (2) B once. The vehicle is locked. The door being locked must be closed.
Unlocking and locking the rear hatch (Keyless Entry for the rear hatch)
If the vehicle is locked and a valid vehicle key is within range ⇒ fig. 28 A of the rear hatch, it unlocks automatically when opened.
x Open and close the rear hatch as you would a standard rear hatch ⇒  Rear hatch.
The rear hatch locks automatically when it is closed except in the following situations:
x The vehicle is completely unlocked.
x When an authorized vehicle key is inside the vehicle.
Locking with a second vehicle key
If a remote control vehicle key is inside the passenger compartment, the vehicle can be locked from the outside only if a second valid key is within range.
When the vehicle is locked from the outside, the keyless go (starting) function of any keys left in the passenger compartment will be deactivated. All other functions (remote central locking and unlocking as well as emergency starting) remain active and unchanged.
A key that was inside the vehicle when it was locked from the outside is reactivated:
x By pressing a button on the deactivated key.
x By pressing a door handle sensor when the deactivated key is outside of the vehicle, but within range.
x By starting the engine with the starter button on the front center console.
Automatic deactivation of sensors
If the vehicle has not been unlocked or locked for a longer period of time, the proximity sensors in the passenger door are automatically deactivated.
If a sensor on the door handle of a locked vehicle is activated too often, for instance by a bush or hedge that rubs against the vehicle, the sensors in the door handle on that side of the vehicle are switched off for 30 minutes.
The sensors become active again when the vehicle is locked with the vehicle key and the ignition is switched on one time.
The sensors become active again if one of the following events occurs:
x 30 minutes have passed.
x OR: The vehicle is unlocked using the 0 button in the remote control vehicle key.
x OR: The rear hatch is opened.
x OR: The vehicle is mechanically unlocked using the emergency vehicle key.
Convenience features
To use the convenience closing feature to close all power windows, hold your finger on the lock sensor surface (2) on the outside of the door handle for a few seconds until the windows close.
Remove your finger from the lock sensor surface (2) to stop the function. If you touch the unlock sensor surface 1 on the inside of the door handle immediately after releasing the lock sensor surface 1 (arrow), all of the windows will open (safety function). Pinch protection is active during convenience closing of the windows.
The settings in the Settings – Convenience menu ⇒  Volkswagen Information System determine which doors open when the door handle sensor surface is touched.

NOTICE
The door handle sensor surfaces can be activated by a strong stream of water or steam if a valid vehicle key is within range of the vehicle. All windows may open if you turn the spray of water or steam away from and then back onto the door handle sensor surface in quick succes-sion.
The door may not open if the outside and inside door handles are used at the same time.
If the automatic transmission is not in Park (P) position, the electronic steering column lock will not lock and the vehicle will not lock via sensors in the front door handles or the remote control vehicle key.
If the vehicle battery or the battery in the remote control vehicle key is weak or dead, it might not be possible to unlock and lock the vehicle using Keyless Access The vehicle can still be manually
locked or unlocked with the emergency key ⇒  Opening and closing.
The driver message Key not in range appears in the instrument cluster display if there is no remote control vehicle key inside the vehicle or if the system does not recognize the remote control vehicle key. The key may not be recognized, for example, if it is covered by something that interferes with the signal (such as a briefcase), or if the remote control vehicle key battery is weak. Electronic devices such as mobile phones can also interfere with the signal.
Dirt on the door handles that contains a lot of salt (especially in winter) can affect the way the
door handle sensors work. Cleaning the door handles can help with this problem ⇒  Exterior care and cleaning.
Anti-theft alarm system

x Disconnecting an anti-theft system integrated trailer ⇒  Trailer towing.
Deactivating the alarm
Unlock the vehicle with the unlock button on the remote control vehicle key and switch on the ignition with a valid remote control vehicle key.
For vehicles with Keyless Access, the alarm can be deactivated by grasping one of the door handles when a valid vehicle key is in range or by holding the remote control vehicle key to the right of the
steering column trim and pressing the starter button ⇒  Unlocking or locking vehicles with Keyless Access.
After the alarm has stopped and the vehicle is opened again in the same or a different area that is protected by the alarm, the alarm is triggered again. For example, the alarm will sound again if the rear hatch is opened after one of the doors has been opened.
The anti-theft alarm system is not activated when the vehicle is locked with the power lock switch 1 on the inside of the driver or front passenger doors.
If the driver door is mechanically unlocked with the emergency key, only the driver door is un-locked, but not the entire vehicle. Switching on the ignition deactivates the anti-theft alarm system and activates the central locking button. To unlock the doors, use the central locking button or remote control vehicle key.
If the vehicle battery is dead or weak, the anti-theft alarm system will not work properly.