phone VOLKSWAGEN TRANSPORTER 2021 Owner's Manual

A WARNING
If a mobile telephone not connected to an ex-ternal aerial is used in the vehicle, electro-magnetic radiation in the Interior could ex-ceed limit values. This also applies to exter-nal aerials which have not been correctly In-stalled.
• Maintain a gap of approximately 20 centi-metres between the aerials of the mobile tele-phone and the pacemaker, as mobile tele-phones may affect the functioning of pace-makers.
• Do not carry a mobile telephone in your breast pocket above your pacemaker when the telephone is switched on or In stand by mode.
• If you suspect interference, switch off the mobile telephone Immediately.
CD
• Your mobile telephone and the rear-seat tel-ephony system must always be switched off In areas where special regulations apply and
Components
Fig. 151 In the passenger compartment: tele-phone holder for rear-seat telephony system.
r--('n First read and observe the introductory L-k.U information and safety warnings & on page 187.
The rear-seat telephony system consists of the fol-lowing components:
(i)
when the use of mobile telephones is forbid-den. The radiation produced by the mobile tele-phone when switched on may Interfere with sensitive technical and medical equipment, possibly resulting In malfunction or damage to the equipment.
• If your vehicle is fitted with a bracket (base plate) for a charging base, only a suitable charging base (telephone holder) may be used. Use of other charging bases can cause damage to the rear-seat telephony system.
• High speeds, poor weather and poor road conditions as well as the network quality may Impair telephone calls In the vehicle and lead to loss of connection.
m There may be restrictions on the use of Blue-L!J tooth devices in some countries. Information is available from the local authorities.
m When connecting the rear-seat telephony l!J system with a device by means of Bluetooth technology, read the device's operating manual for detailed safety information. Use compatible Blue-tooth products only. <l
Fig. 152 In the armrest of the 2-seat arrange-ment: telephone handset for the rear-seat teleph-ony system.
• Bracket (base plate) for a charging base.
• Charging base (telephone holder) for a mobile telephone with controls 151.
• Telephone handset in an armrest of the 2-seat arrangement 152. .,.
Equipment, Business 1189

Key to Fig. 151:
G) Make the rear-seat telephony system visible to Bluetooth devices.
@ Increase call volume.
@ Press briefly: call volume is lowered. Press and hold down for approx. 10 seconds: the list of all devices is deleted from the rear-seat tel-ephony system. <l
Pairing a mobile telephone before using it for the first time
il""'n First read and observe the introductory L--i=J.I information and safety warnings & on page 187.
Each mobile telephone must be paired with the rear-seat telephony system via Bluetooth once.
The pairing process takes a few minutes.
For pairing, you do not need to place the mobile telephone in the charging base (telephone holder).
Step 1: Preparations on the mobile telephone
• Read the operating manual for the mobile telephone.
• Switch on the mobile telephone.
• Deactivate the keypad lock.
• Switch off the screen saver.
• Deactivate the warning and service tones, e.g. key tones.
• Close all active Bluetooth connections on the mobile telephone.
Step 2: Making the rear-seat telephony system visible for Bluetooth
• With the ignition switched on, press the 151 G) button.
Step 3: Pairing the mobile telephone
• Activate the Bluetooth function on the mobile telephone.
• Start the Bluetooth device search on the mobile telephone. it will display a list of the devices found.
Functional description
il""'n First read and observe the introductory L--i=J.I information and safety warnings & on page 187.
190 I Before the journey
• Select CC9045 ... device.
• Confirm the selection on the mobile telephone to set up a Bluetooth connection.
• A message on the mobile telephone prompts you to enter a password for authorisation.
• Enter the password 1234. If an incorrect pass-word is entered, the pairing process will be abor-ted. Start again from step 2.
• If you would like this Bluetooth connection to be made in future without password entry, select Yes if offered this option by the mobile telephone.
• An acoustic signal will be emitted to confirm that the pairing process has been successful.
m Up to six devices can be stored as known in L!.J the rear-seat telephony system. If an addi-tional device is then paired with the rear-seat tel-ephony system, the authentication for the device that has remained unused for the longest time will be deleted automatically.
m Mobile telephones and other Bluetooth devi-L!.J ces can be set in such a way that they auto-matically connect themselves to the rear-seat tel-ephony system. Volkswagen Commercial Vehicles recommends that automatic pairing be deactiva-ted, especially in case an additional provision for mobile telephone in the vehicle is used at another time. <l
To use the rear-seat telephony system, the mobile telephone must be paired with it 190. .,.

When the mobile telephone has been paired with the rear-seat telephony system via Bluetooth, the following applies:
• There is a connection between the mobile tele-phone and the microphone at the rear on the right in the passenger compartment headliner.
• Incoming calls are output over the vehicle loud-speaker in the rear right side trim paneL
• The digital voice enhancement (DVE) is switch-ed off during a telephone calL
When a paired mobile telephone is in the charging base (telephone holder), the following applies:
• The mobile telephone is connected to the exter-nal aerial via the charging base.
• If the vehicle key is in the ignition lock. the bat-tery in the mobile telephone will be charged, if nec-essary.
Using the telephone handset
Active telephone calls can also be conducted by means of the telephone handset 152.
• Open the storage compartment in the armrest of the 2-seat arrangement.
• Pick up the handset during an active telephone calL
The microphone and the vehicle loudspeaker in the side trim panel will then be switched off. The telephone call will only be audible via the tele-phone handset ("Private Mode").
If the handset is replaced in its holder, the micro-phone and the vehicle loudspeaker in the side trim panel will be switched on again and the telephone call will not be ended.
• To end the telephone call, press the corre-sponding button on the mobile telephone.
Deleting the list of all devices from the rear-seat telephony system
• Close the existing Bluetooth connection on the mobile telephone.
• Press and hold button 151@ for longer than 10 seconds.
• A signal will sound to confirm that the data has been deleted.
m All other functions must be carried out direct-L!J ly from the mobile telephone. <l
Equipment, Business 1191

Interior lights in the pop-up roof
___ )
Fig. 172 ,A Button in the roof frame . ..!!. LED lights in the pop-up roof.
r--T'n First read and observe the introductory L-lcJ.I information given on page 208.
There are two LED lights fitted at front of the pop-up roof trim, and one LED light is fitted at the rear =?Fig. 172 [ID.
The two LED lights at front can be switched on and off and dimmed separately using the separate but-on left and right of the front roof frame.
Switching the interior lights at front of the pop-up roof on and off or dimming the interior lights
• To switch the left or right LED light on and off briefly press the button in the roof frame.
• To dim the left or right LED light press and hold the button in the roof frame.
Stowage areas, California
CQJ Introduction
This chapter contains information on the following subjects:
Drawer and load-through hatch in the bench seaVbed . . . . . . . . . . . . . . . . 212
Stowage box . . . . . . . . . . . . . . . . . . . 213 Luggage net .. .. .. . .. .. . 213
Stowage compartment in the headliner . . . . . 214 Lockable stowage compartment . . 214 Drink holder, California . . . . . . . . . . . 215
Only use stowage compartments to stow light or smaller objects.
A factory-fitted AUX-IN socket or the USB sock-ets-may be located in the storage compartment on the front passenger side =?Booklet Radio, provi-sion for mobile telephone, infotainment system, navigation system.
210 I Before the journey
Switching the interior light at rear of the pop-up roof on and off
• Switch on one of the LED lights at front to switch on the rear LED light.
• Switch off the two LED lights at front to switch off the rear LED light.
m The LED light at the rear of the pop-up roof is W always dimmed. This setting cannot be changed.
m All LED lights in the pop-up roof are switched W off automatically as soon as the engine is started. <l
Luggage net
A luggage net which can be filled from above is lo-cated in the headliner above the driver area.
• To close the luggage net move the horizontal rods together.
• To open the luggage net move the horizontal rods away from each other.
When the luggage net is not needed it can be pushed over the slatted blind.
Additional information and warnings:
• Seat functions, front =?page 69
• Seat functions, rear =?page 72
• Seat functions, rear, California =?page 193
• Drink holder =?page 153
• Central table =?page 155

ParkPilot
o:n Introduction
This chapter contains information on the following subjects:
ParkPilot only at rear . . 288 ParkPilot front and rear . . . 289
ParkPilot signal tones and displays . 290
The Park Pilot assists the driver when
parking and manoeuvring.
The ultrasound sensors in the bumpers transmit and receive ultrasound waves. The electronic sys-tem uses the ultrasound waves (i.e. transmission, reflection from the obstacle and reception) to cal-culate the distance between the bumper and the obstacle.
Additional information and warnings:
• Exterior views =:o page 5
• Braking, stopping and parking =:o page 269
• Reversing camera (Rear Assist) =:o page 291
• Cleaning and caring for the vehicle exterior =:.page 380
• Accessories, modifications, repairs and renewal of parts =:o page 394
• Radio or navigation system =:o Booklet Radio, provision for mobile telephone, infotainment sys-tem, navigation system
A WARNING
ParkPilot technology cannot overcome sys-tem-related vehicle limitations. The ParkPilot cannot replace the full concentration of the driver.
• Unintentional vehicle movements can cause serious injury.
• Always adapt your speed and driving style to suit visibility, weather, road and traffic con-ditions.
• Ultrasound sensors have blind spots in which obstacles and people cannot be detec-ted.
• Always check the area around the vehicle as the ultrasound sensors will not always de-tect infants, animals and objects.
A WARNING (Continued)
• Certain surfaces of objects and clothes cannot reflect the signals from the ultrasound sensors. The system is unable to detect these objects or people wearing this type of clothing, or they may be detected incorrectly.
• External sources of sound can affect the signals of the ultrasound sensors. This may prevent the system from recognising people or objects.
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Various factors can negatively Impact the Park-Pilot functions or lead to damage to the vehicle and objects in the area surrounding the vehi-cle.
• The ultrasound sensors may not always be able to detect objects such as trailer drawbars, thin rails, fences, posts, trees and open or opening boot lids. This can result in damage to your vehicle.
• If the ParkPilot has detected an obstacle and issued a warning, the obstacle may move out of the detection range of the ultrasound sensors as the vehicle approaches it, particu-larly if the object is very high or very low. These objects are no longer registered.
• The vehicle can sustain considerable dam-age if the warning given by the ParkPiiot is ig-nored.
• Ultrasound sensors can be displaced or damaged through Impacts, e.g. when parking.
• The ultrasound sensors must be kept clean and free of ice and snow, and must not be cov-ered up by stickers or other objects, as this will prevent the system from working properly.
• Repainting the ultrasound sensors can im-pair the function of the Park Pilot.
• The ultrasound sensors should only be sprayed briefly when cleaning with pressure hoses and steam cleaners. The steam/hose nozzle must always be kept more than 10 cm away from the ultrasound sensors.
• Sources of noise can lead to errors in the ParkPilot system, e.g. rough asphalt, cobble-stones, induction loops, building equipment, or interference from other vehicles.
Driver assist systems 287

Vehicles with ParkPilot at the front and rear
Segment colour if an
Area of the vehicle Distance of the vehicle Acoustic sig-obstacle has been de-from an obstacle nal tected (colour display only)
® Rear centre approx. 31 -160 cm
Rear side approx. 31 -60 cm Intermittent Yellow
® Front centre approx. 31 -120 cm tone
Front side approx. 31 -60 cm
@and@ Obstacle close approx. 0 -30 cm Constant tone Red to the vehicle8)
•) The distance range for the constant lone to the rear of the vehicle is slightly larger for vehicles w1th a factory-filled towing bracket.
When towing a trailer
In vehicles with a factory-fitted towing bracket and a trailer connected via the vehicle electrics, a cor-responding display appears on the screen of the factory-fitted radio or navigation system, depend-ing on the vehicle equipment level. The distance behind the vehicle will then no longer be shown.
Muting the ParkPilot signal tones
The acoustic signals for the ParkPilot can be mut-ed by touching the @function button on the screen (in colour display only). Touch the function button again to switch the acoustic signals back on.
Reversing camera (Rear Assist)
o:n Introduction
This chapter contains information on the following subjects:
General information ..................... . Camera.
292 293
Operating the rear view camera system . . . . . 294
....................... 2%
The reversing camera (Rear Assist)
makes it easier for the driver to see be-
hind the vehicle when parking or revers-
ing.
A camera in the tailgate 233 helps the driver when reverse parking or manoeuvring the vehicle. The camera picture and the orientation lines pro-jected by the system are displayed on the screen of the factory-fitted radio or navigation system.
The mute setting will be cancelled if the ParkPilot system is switched off and on again. Error warn-ings cannot be switched off.
If the ParkPilot display has been switched off man-ually and ParkPilot remains active, the mute set-ting is also cancelled.
A WARNING
Do not allow the Images shown on the screen to distract you from the traffic around you.
m it can take a few seconds for the acoustic or W optical signals to be given. <J
The functions and displays of the rear view camera system may differ between vehicles, depending on whether or not they are fitted with ParkPilot.
Additional information and warnings:
• Exterior views =>page 5
• ParkPilot 287
• Accessories, modifications, repairs and renewal of parts 394
• Radio or navigation system Radio, provision for mobile telephone, infotainment sys-tem, navigation system
A WARNING
Using the rear view camera system to esti-mate the distance from obstacles (people, ve-hicles etc.) Is Inaccurate and could cause ac-cidents and severe injuries. 11>
Driver assist systems I 291

Several warning and indicator lamps will light up briefly as a functional check when the ignition is switched on. They will go out after a few seconds.
A WARNING
Failure to observe the warning lamps and text messages could lead to accidents and seri-ous Injuries.
Radar sensor
Fig. 240 In the ventilation grille under the Volks-wagen badge: radar sensor® and area around the radar sensor to be kept clear@.
r--('n First read and observe the introductory L-J,:.U information and safety warnings & on page 298.
A radar sensor is fitted to the front bumper to moni-tor the traffic situation 240 @.Vehicles trav-elling ahead can thus be detected up to a distance of approximately 120 m.
The efficacy of the radar sensor can be impaired by contamination such as slush or snow. or by en-vironmental conditions such as heavy rain or spray. This means that the adaptive cruise control (ACC) also will not work. The instrument cluster display shows the message ACC: No distance con-trol ! . Clean the radar sensors as required
The adaptive cruise control (ACC) will automatical-ly be available again as soon as the radar sensors are no longer impaired. The message on the in-strument cluster display goes out. and the adaptive cruise control (ACC) can be reactivated.
A WARNING (Continued)
• Never ignore any illuminated warning lamps or text messages.
CD
Failure to observe illuminated indicator lamps and text messages can lead to your vehicle be-Ing damaged.
m When the adaptive cruise control (ACC) is L!..J switched on, some system-related displays on the instrument cluster can be overwritlen by other functions, e.g. incoming telephone calls. <J
Strong reflected radiation of the radar signal, e.g. in multi-storey car parks, can impair the function of the adaptive cruise control (ACC).
The area in front of and around the radar sensor ® must not be covered by objects such as stick-ers, auxiliary headlights, face plates for number plates or the like, as this can impair the function of the adaptive cruise control (ACC).
Any structural modifications to the vehicle, e.g. lowering the vehicle or making alterations to the front end trim, can impair the function of the adap-tive cruise control (ACC). Structural modifications should therefore always be carried out by a quali-fied workshop. Volkswagen recommends using a Volkswagen dealership for this purpose.
Incorrectly performed repairs to the front end of the vehicle can alter the position of the radar sensor and therefore impair the function of the adaptive cruise control (ACC). Repair work should therefore only be carried out by a qualified workshop. Volks-wagen recommends using a Volkswagen dealer-ship for this purpose.
CD
Switch off the adaptive cruise control (ACC) If you suspect that the radar sensor has been damaged or is incorrectly positioned. This can help to prevent secondary damage. Have the radar sensor realigned.
• The radar sensor could be moved if it is hit, for example in parking manoeuvres. Readjust-Ing the sensor could impair the performance of the system or cause it to be switched off. 11>
Driver assist systems 301

m When Front Assist is switched on, the display L!J in the instrument cluster can be overwritten by displays related to other functions, e.g. an in-coming telephone call. <l
Radar sensor
Fig. 246 In the bumper under the Volkswagen badge: radar sensor® and area around the radar sensor to be kept clear@.
r-f"'n First read and observe the Introductory l.-lo:-1.1 Information and safety warnings & on page 307.
A radar sensor is fitted to the front bumper to moni-tor the traffic situation =>Fig. 246 @.Vehicles trav-elling ahead can thus be detected up to a distance of approximately 120 m.
The efficacy of the radar sensor can be impaired by contamination such as slush or snow, or by en-vironmental conditions such as heavy rain or spray. In this case the area monitoring system (Front As-sist) will not work. The instrument cluster display shows the message Front Assist: no sensor view!. Clean the radar sensors as required =><D.
Front Assist will automatically be available again as soon as the radar sensor is no longer impaired.
Strong reflected radiation of the radar signal, e.g. in multi-storey car parks, can impair the function of Front Assist.
Front scan system (Front Assist)
r-f"'n First read and observe the introductory l.-lo:-1.1 information and safety warnings & on page 307.
The area in front of and around the radar sensor @ must not be covered by objects such as stick-ers, auxiliary headlights, face plates for number plates or the like, as this can impair the function of the Front Assist.
Any structural modifications to the vehicle, e.g. lowering the vehicle or making alterations to the front end trim, can impair the function of Front As-sist. Structural modifications should therefore al-ways be carried out by a qualified workshop. Volkswagen recommends using a Volkswagen dealership for this purpose.
Incorrectly performed repairs to the front end of the vehicle can alter the position of the radar sensor and therefore impair the function of Front Assist. Repair work should therefore only be carried out by a qualified workshop. Volkswagen recommends using a Volkswagen dealership for this purpose.
<D
Switch off Front Assist if you suspect that the radar sensor has been damaged or its position has been altered. This can help to prevent sec-ondary damage. Have the radar sensor real-Igned.
• The radar sensor could be moved if it is hit, for example In parking manoeuvres. Readjust-Ing the sensor could impair the performance of the system or cause it to be switched off.
• Repair work on the radar sensor will require special knowledge and tools. Volkswagen rec-ommends using a Volkswagen dealership for this purpose.
• Remove snow with a brush, and remove Ice preferably with a solvent-free de-leer spray. <l
The front scan system (Front Assist) is activated automatically when the ignition is switched on.
The system also retains the programmed setting when the ignition is next switched on. 1>
Driver assist systems 309

At the filling station
Filling the tank
o:n Introduction
This chapter contains information on the following subjects:
Indicator lamps and fuel gauge . . . . . . . . . . . . 341
Filling the tank with petrol or diesel . . . . . . . . . 342
Capacities . . . . . . . . . . . 343
Checks when filling the tank . . . . . . . . . . . . . . . 343
The fuel cap is located at the left-hand side of the vehicle.
Additional information and warnings:
• Exterior views 5
• Fuel 343
• Preparation for working in the engine ccmpart-ment page 350
A WARNING
Filling the tank incorrectly and incorrect han-dling of fuel can cause explosions, fire, seri-ous burns and other injuries.
• Always ensure that the tank cap is proper-ly closed, to prevent the evaporation and spillage of fuel.
• Fuel is highly explosive and inflammable and can cause serious burns and other inju-ries.
• Fuel can spill out if the engine is not switched off or the filler nozzle is not fully in-serted into the fuel filler neck when filling the tank. This could cause fire, explosions, seri-ous burns and other Injuries.
• When refilling with fuel, the engine , sup-plementary heating system(=> page 332) and the ignition must be switched off for security reasons.
• When filling the tank, always switch off your mobile telephone and two-way radio or any other radio equipment. Electromagnetic radiation can generate sparks which can in turn start a fire.
• Never get back into the vehicle while fill-ing the tank. If in exceptional cases you have to enter the vehicle, close the door and touch a metal object before touching the filler noz-zle again. This will remove any electrostatic
340 I While driving
A WARNING (Continued)
charge from you. Failure to do so could gen-erate a spark. Sparks can cause a fire when filling the tank.
• Never refuel or fill a spare canister near open flames, sparks or smouldering Items, e.g. cigarettes.
• Electrostatic discharge and electromag-netic radiation must be avoided when filling the tank.
• Follow all applicable safety information provided by the filling station when filling the tank.
• Never spill fuel in the vehicle or In the lug-gage compartment
A WARNING
For safety reasons, Volkswagen Commercial Vehicles does not recommend carrying a spare fuel canister In the vehicle. Fuel can spill out of the full or empty canister and catch fire, especially In the event of an acci-dent. This could cause explosions, fire and injuries.
• If, In exceptional circumstances, you have to transport a spare fuel canister, please note the following:
-When refilling never place the canister In or on top of the vehicle, for example In the luggage compartment or on the tall-gate. There may be an electrostatic charge during refilling causing the fuel fumes to Ignite.
-Always place the spare fuel canister on the ground.
-When filling a spare fuel canister, place the filler nozzle as far as possible Into the filler opening.
-If the spare fuel canister Is made of met-al, the filler nozzle must have constant contact with the canister In order to avoid static charging.
-Please follow all legislation concerning the use, stowage and transport of a spare fuel canister.

A WARNING_tContlnued)
• The power steering, all driver assist sys-tems and brake assist systems will not func-tion if the engine "sputters" or stops com-pletely due to a lack of fuel or Irregular fuel supply.
• Always fill the tank when it is stlll1/4 full. This reduces the risk of running out of fuel and breaking down.
Filling the tank with petrol or diesel
Fig. 270 Opened front door and open tank flap with tank cap attached to the holder
r--f"'n First read and observe the introductory L-.1=.1.1 information and safety warnings & on page 340.
Switch off the engine, ignilion. mobile lelephone and supplementary heating system before refuel-ling and leave them switched off during refilling.
Opening the tank cap
• Open left-hand front door.
• Open the lank flap.
• Turn the tank cap anticlockwise to remove it and place it in the provided retainer 270.
Filling the tank
The correct fuel grade for your vehicle is shown on a sticker on the inside of the tank flap 343.
While driv111g
Q)
• To avoid damage to your vehicle, always ob-serve the indicator lamps and associated warn-ing texts.
• Do not run the tank empty. Irregular filling periods can cause backfiring and allow unburnt fuel to enter the exhaust system. The catalytic converter or diesel partlculate filter could be damaged as a result!
m The small arrow next to the petrol pump sym-L!J bol 269 shows you which side of the vehicle the tank flap is located on. <I
• The fuel tank is full when the (properly operat-ed) automatic filler nozzle clicks off for the first time
• Do not continue filling the tank after it switches off. The expansion space in the fuel tank will other-wise fill up and the fuel could spill out. This could also happen when the fuel warms up and expands.
Closing the tank cap
• Turn the tank cap clockwise into the fuel filler neck until it perceptibly engages.
• Close the tank flap so that it engages audibly. The tank flap must be flush with the vehicle body-work.
• Close left-hand front door.
A WARNING
Do not continue filling the tank once the filler nozzle stops automatically. The fuel tank could be overfilled. This can cause fuel to splash out and overflow. This can cause fires, explosions and serious Injuries.
Q)
Remove spilt fuel from the vehicle paint as quickly as possible in order to avoid damage to the wheel housing, tyres and vehicle paint.
Spilt fuel can pollute lhe environment. <I