VOLKSWAGEN TRANSPORTER 2021 Owners Manual

Vehicles with ParkPilot at the front and rear
Segment colour if an
Area of the vehicle Distance of the vehicle Acoustic sig-obstacle has been de-from an obstacle nal tected (colour display only)
® Rear centre approx. 31 -160 cm
Rear side approx. 31 -60 cm Intermittent Yellow
® Front centre approx. 31 -120 cm tone
Front side approx. 31 -60 cm
@and@ Obstacle close approx. 0 -30 cm Constant tone Red to the vehicle8)
•) The distance range for the constant lone to the rear of the vehicle is slightly larger for vehicles w1th a factory-filled towing bracket.
When towing a trailer
In vehicles with a factory-fitted towing bracket and a trailer connected via the vehicle electrics, a cor-responding display appears on the screen of the factory-fitted radio or navigation system, depend-ing on the vehicle equipment level. The distance behind the vehicle will then no longer be shown.
Muting the ParkPilot signal tones
The acoustic signals for the ParkPilot can be mut-ed by touching the @function button on the screen (in colour display only). Touch the function button again to switch the acoustic signals back on.
Reversing camera (Rear Assist)
o:n Introduction
This chapter contains information on the following subjects:
General information ..................... . Camera.
292 293
Operating the rear view camera system . . . . . 294
....................... 2%
The reversing camera (Rear Assist)
makes it easier for the driver to see be-
hind the vehicle when parking or revers-
ing.
A camera in the tailgate 233 helps the driver when reverse parking or manoeuvring the vehicle. The camera picture and the orientation lines pro-jected by the system are displayed on the screen of the factory-fitted radio or navigation system.
The mute setting will be cancelled if the ParkPilot system is switched off and on again. Error warn-ings cannot be switched off.
If the ParkPilot display has been switched off man-ually and ParkPilot remains active, the mute set-ting is also cancelled.
A WARNING
Do not allow the Images shown on the screen to distract you from the traffic around you.
m it can take a few seconds for the acoustic or W optical signals to be given. <J
The functions and displays of the rear view camera system may differ between vehicles, depending on whether or not they are fitted with ParkPilot.
Additional information and warnings:
• Exterior views =>page 5
• ParkPilot 287
• Accessories, modifications, repairs and renewal of parts 394
• Radio or navigation system Radio, provision for mobile telephone, infotainment sys-tem, navigation system
A WARNING
Using the rear view camera system to esti-mate the distance from obstacles (people, ve-hicles etc.) Is Inaccurate and could cause ac-cidents and severe injuries. 11>
Driver assist systems I 291

A WARNING (Continued)
• The camera lens enlarges and distorts the field of vision and the objects on the screen will not be depicted as precisely and accu-rately as they are In reality.
• Certain objects, for example narrow posts or railings, may be difficult or Impossible to see on the screen because of its low resolu-tion or poor light conditions.
• The rear view camera system has blind spots within which obstacles and people can-not be detected.
• Keep the camera lens clean, free of snow and Ice and do not cover it.
A WARNING
The Intelligent rear view camera system tech-nology cannot overcome the laws of physics, and functions only within the limits of the system. Careless or unintentional use of the rear view camera system can cause accl· dents and lead to serious Injury. The system is not a substitute for the full concentration of the driver.
• Always adapt your speed and driving style to suit visibility, weather, road and traffic con· ditions.
General information
r'""'('n First read and observe the Introductory L-J,::.U information and safety warnings & on page 291.
Requirements for parking and manoeuvring while using the rear view camera system
Checklist
./ The tailgate must be closed.
./ The camera must give a clear and accurate image, i.e. there must be good visibility and the camera lens must be clean =:o Fig. 233.
./ There must be a clear and unobstructed view of the area behind the vehicle.
./ The rear of the vehicle must not be heavily loaded.
2921 While driving
A WARNING (ConUnued)
• Keep looking In the direction In which you are parking and at the relevant area sur-rounding the vehicle. The front of the vehicle swings out more than the rear of the vehicle.
• Do not allow the Images shown on the screen to distract you from the traffic around you.
• Always monitor the area around the vehi· cle as small children, animals and objects will not always be detected by the rear view cam-era system.
• The rear view camera system may not be able to display all areas clearly.
• The rear view camera system should only be used when the tallgate is fully closed.
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• The rear view camera system shows only two-dimensional images on the screen. The lack of depth of field means that potholes and protruding objects on the ground may only be detected with difficulty, or may not be detected at all.
• The rear view camera system may notal· ways be able to detect objects such as thin rails, fences, posts, trees etc. This could result In damage to your vehicle. <l
./ The driver must be familiar with the system.
./ The vehicle must be undamaged. The rear view camera system must be checked by a qualified workshop if the position or angle of the camera has changed, e.g. following a rear impact.
Volkswagen Commercial Vehicles recommends that you practise parking with the reversing camera in a traffic-calmed area or car park with good visi-bility and weather conditions, so that you can famil· iarise yourself with the system, orientation lines and guiding functions in a safer environment.
Rear view camera system settings
Various settings, including brightness, contrast and colour, can be by touching the relevant function buttons 1j or G. or by moving the corre-sponding slider.
• Stop the vehicle in a safe place.
• Apply the handbrake firmly.
• Switch on the ignition.

• Switch on radio/navigation system, if not al-ready on.
• Select reverse gear or move the selector lever to position R.
Camera
Fig. 233 In the tailgate: location of the rear view camera system.
....--r'n First read and observe the Introductory L.-J,:.U information and safety warnings & on page 291.
The reversing camera 233 provides two-di-mensional images only. Due to the lack of depth of field on the screen, potholes and dips in the ground, protruding parts on another vehicle or pro-truding objects on the ground may be difficult or impossible to see on the image.
Objects or other vehicles may appear closer or fur-ther away on the screen than they actually are.
Optical Illusions created by the rear view cam-era system (examples):
-If you drive from a level surface onto an upward or downward slope.
-If you drive from an upward or downward slope onto a level surface.
-If the vehicle Is heavily loaded towards the rear.
-When approaching protruding objects. Such ob-jects can leave the camera's field of vision while you are reversing.
• Touch the button.
• Select the required settings in the menu.
Cleaning the camera lens
Keep the camera lens 233 clean and free of ice and snow:
• Stop the vehicle in a safe place.
• Apply the handbrake firmly.
• Moisten the lens with a commercially available alcohol-based glass cleaner and clean the lens with a dry cloth
• Remove snow with a brush.
• Remove ice with a de-icer spray
CD
• Never use an abrasive cleaning product to clean the lens.
• Never use warm or hot water to remove snow and ice from the lens of the camera. This could damage the lens.
Driver assist systems 293
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Operating the rear view camera system
Key to diagram Fig. 234:
Symbol Meaning
)( Closing current display.
-*·()•oo Setting display: brightness, contrast, colour.
'lS.A With some equipment levels: switch the ParkPilot tone on and off.
Depending on the vehicle equip-ment level: switch on ParkPilot dis-Fig. 234 lnfotainment system: screen display from the switched on reversing camera.
lt> play.
Depending on the vehicle equip-
r--f'n First read and observe the introductory L-J,:.U information and safety warnings & on page 291.
<ll
t.,a::::::D"''
ment level: switch off ParkPilot dis-play.
With some equipment levels: dis-play ParkPilot.
Function
Switching on the display au-tomatically.
Switching the display off auto-matically.
Hiding the im-age from the rear view cam-era system.
Showing the rear view cam-era system im-age again.
Switching the rear view camera system on and off.
The rear view camera system switches on and off automatically.
What to do when the Ignition is switched on
Vehicles without ParkPilot I Vehicles with ParkPilot
Select reverse gear or move the selector lever to position R.
The rear view camera system display is displayed on the infotainment system screen.
I The ParkPilot miniature view is also dis-played on the left side of the infotainment system screen.
Switch off the ignition.
OR: drive forwards faster than 10 km/h (6 m ph) or for longer than 10 seconds.
OR: approximately 10 seconds after shift-I OR: immediately after shifting out of re-ing out of reverse or of gear position R. verse or of gear position R.
Press one of the infotainment system buttons or touch the 0 function button on the screen.
I OR: touch function button.
ParkPilot full-screen mode is displayed.
Take the car out of reverse or shift to another gear position then switch back into re-verse or to gear position R.
I OR: touch the (g function button.
294 I While driving
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Fig. 235 On the lnfotainment system: screen display when parking using the reversing camera.
r-111 First read and observe the introductory L-L::.I.I information and safety warnings & on page 291.
Key to diagram Fig. 235:
Meaning
Looking for a parking space.
!ID Driving into the parking space.
[£! Manoeuvring.
Lateral green lines: rearward extension of the vehicle. The displayed green lines repre-sent the area up to approximately 2 metres to the rear of the vehicle.
Horizontal red line: indicates the safety clearance. The horizontal red line ends ap--proximately 0.4 metres behind the vehicle on the road.
CD Road.
® Selected parking space.
0 Lines showing side limits of the selected parking space.
@ Rear limit of the parking space, e.g. kerb.
All references to the length of orientation lines ap-ply to a vehicle that is standing on a horizontal sur-face.
Cruise control system (CCS)
[QJ Introduction
This chapter contains information on the following subjects:
Indicator lamp . . . . . . . . . . . . . . . . . . 296 Using the cruise control system (CCS) . . 297
Parking using the rear view camera system
St Complete the following steps: ep
The requirements for parking while using 1. the rear view camera system must be fulfil-led =>page 292.
2. Position the vehicle in front of the parking space ® =>Fig. 235
3. Select reverse gear or move the selector lev-er to position R.
Reverse slowly and steer the vehicle [ID to
4.
ensure that the lateral yellow lines are aligned with the selected parking space @.
Observe the message Check road-way. => & in Introduction on page 292.
Position the vehicle in the selected parking 5. space so that the lateral green lines are aligned with the side limits @.
At the very latest, stop the vehicle[£] when 6. the horizontal red line reaches the rear limit, e.g. the kerb@.
The cruise control system (CCS) helps
to maintain a speed set by the driver.
Driver assist systems 295
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The cruise control system (CCS) is able to main-tain an individual set speed at forward speeds be-tween approx. 30 km/h (19 mph) and 180 km/h (112 mph).
The CCS slows the vehicle only by easing off the accelerator, not by actively braking. The CCS can-not maintain a constant speed when travelling downhill. The vehicle speed can Increase under its own weight. Shift down gear and brake the vehicle using the foot brake &.
Additional information and warnings:
• Changing gear 260
• Accessories, modifications, repairs and renewal of parts '*page 394
A WARNING
The use of the cruise control system (CCS) can lead to accidents and serious Injuries if traffic does not allow you to drive at a safe distance from the vehicle In front at a con-stant speed.
Indicator lamp
A WARNING (Continued)
• Never use the CCS In heavy traffic, with Insufficient distance from the vehicle ahead, on steep or winding roads, or on slippery road surfaces e.g. on snow, Ice, wet roads, loose chlpplngs or flooded roads.
• Never use the CCS when driving off-road or on unsurfaced roads.
• Adapt your speed and distance from the vehicles ahead to suit visibility, weather, road and traffic conditions.
• Always switch cruise control off after use to avoid unintentional operation.
• it Is dangerous to use a set speed that is too high for the prevailing road, traffic or weather conditions.
• The CCS cannot maintain a constant speed when travelling downhill. The vehicle speed can Increase under its own weight. Shift down a gear or brake the vehicle using the foot brake. <l
ro First read and observe the Introductory information and safety warnings & on page 295.
Lit up Possible cause
Cruise control system (CCS) is controlling the speed.
Several warning and indicator lamps will light up briefly as a functional check when the ignition is switched on. They will go out after a few seconds.
A WARNING
Failure to observe illuminated warning lamps and text messages can lead to your vehicle breaking down in traffic, and can cause acci-dent and serious injury.
• Never ignore any illuminated warning lamps or text messages.
296 I While drivrng
A WARNING (Continued)
• Stop the vehicle as soon as possible and when safe to do so.
CD
Failure to observe Illuminated Indicator lamps and text messages can lead to your vehicle be-Ing damaged. <l

Using the cruise control system (CCS)
Fig. 237 Left-hand side of the multifunction steer-ing wheel: buttons for operating the CCS.
Fig. 236 On the left of the steering column: but-tons and switch for setting the CCS in the turn sig-nal and main beam lever (vehicles without multi-function steering wheel).
ro First read and observe the introductory information and safety warnings & on page 295.
Switch position, switch Button on the multifunc-Function control in the turn signal tlon steering wheel Action lever =>Fig. 236 =>Fig. 237
The system is switched on.
Switching on the Slide switch @ to position After switch-on, no speed Press the button. has been stored yet and CCS. OH. the speed is not yet being controlled.
Activating the Press button© SET/-. Press the@) button. The current speed is stored ccs. and controlled.
Switching off the Slide switch @ to position Press the button Control is switched off !em-CCS control !em-CANCEL. Press the button briefly. porarily. The speed is stor-porarily. OR: depress the brake OR: depress the brake ed in the memory. pedal. pedal.
Resuming CCS Press button@ RES/+. Press the@) button. The stored speed is reacti-control. vated and controlled.
Increase the speed in increments of Press button® briefly Briefly press the@) button. 1 km/h (1 mph) RES/+. and store ita).
Increase the speed in increments of Briefly press the G button. The vehicle accelerates ac-10 kmlh (5 mph) -lively until it reaches the and store ita). new set speed.
Increase the speed continuously until Press and hold button ® Press and hold button @) the button is re-for an extended period of for an extended period of leased and store time RES/+. time. this speeda).
Driver assist systems 297
...

Switch position, switch Function control in the turn signal lever 236
Reduce the speed in increments of Press button © briefly 1 km/h (1 mph) and store ital. SET/-.
Reduce the speed in increments of 10 km/h (5 mph) -
and store ita).
Reduce the speed continuously until Press and hold button © the button is re-for an extended period of leased and store time SET/-. this speeda)_
Switch off the Slide switch ® to position CCS. OFF.
•I Dunng CCS control
Driving downhill with CCS
If the CCS cannot maintain the vehicle speed when driving downhill, brake the vehicle with the foot brake and shift down gear if necessary.
Automatic switch-off
Button on the multlfunc-tion steering wheel Action 237
Briefly press the (ili) button.
The system will decrease
Briefly press the G button. the speed until the new set speed is reached by easing off the acceleration without a braking intervention.
Press and hold button G for an extended period of time.
With the CCS activated, press the button @ twice bn'eflyOR The system is switched off. In any operating mode, The stored speed will be press and hold the button deleted. §) for an extended period of time.
• If the brake pedal or clutch pedal is depressed.
• If you change the gear on a manual gearbox 263.
• If the airbag is triggered. <
The CCS control will be switched off automatically or switched off temporarily:
• If the system detects a fault that could impair the function of the CCS.
• If the vehicle speed is higher than the stored speed for an extended period with the accelerator pedal depressed.
Adaptive cruise control (ACC)
dJ Introduction
This chapter contains information on the following subjects:
Displays, warning and indicator lamps . . . . . . 300
Radar sensor . . . . . . . . . . . . . . . . . . . . . . . . . . . 301
Operating adaptive cruise control (ACC) 302
Switch off the adaptive cruise control (ACC) temporarily in the following situations . . . . . 304
Special driving situations . . . . . . . . . . . . 305
298 I While drivmg
Adaptive cruise control combines cruise
control and distance control.
The Adaptive Cruise Control (ACC) can help to maintain a speed set by the The adap-tive cruise control (ACC) can also maintain a set time interval to a vehicle travelling ahead. Two fac-tory-fitted versions of the system are available: .,

• System version 1 functions at speeds of 30-160 km/h (20 mph -100 mph).
• System version 2 functions at speeds of 30-210 km/h (20 m ph-130 m ph).
In vehicles with a dual clutch gearbox DSG®, the adaptive cruise control (ACC) can brake the vehi-cle until it comes to a complete standstill behind a vehicle in front that is stopping.
Driver prompt to take over control
There are system-specific limits on the adaptive cruise control (ACC) when driving. This means that the driver may have to control the speed and dis-tance between the vehicle and other vehicles in certain circumstances.
The driver is told to take control of the vehicle via a message on the instrument cluster display prompts a braking intervention, and a signal tone =<>page 300.
Additional information and warnings:
• Exterior views =<>page 5
• Volkswagen information system =<>page 24
• Cruise control system (CCS) =<>page 295
• Area monitoring system (Front Assist) =<>page 307
• Accessories, modifications, repairs and renewal of parts =<>page 394
A WARNING
The intelligent technology used in the adap-tive cruise control (ACC) cannot overcome the laws of physics, and functions only within the limits of the system. Careless or uninten-tional use of the adaptive cruise control (ACC) can cause accidents and lead to seri-ous injury. The system Is not a substitute for the full concentration of the driver.
• Adapt your speed and distance from the vehicles ahead to suit visibility, weather, road and traffic conditions.
• Do not use the adaptive cruise control (ACC) in poor visibility, on steep or winding roads, or on slippery road surfaces e.g. on snow, ice, wet roads, loose chippings or floo-ded roads.
A WARNING (Continued)
• Never use the adaptive cruise control (ACC) off-road or on unsurfaced roads. The adaptive cruise control (ACC) is designed for use on surfaced roads only.
• The adaptive cruise control (ACC) does not react to stationary obstacles, e.g. the tail end of a traffic jam, a vehicle that has broken down, or vehicles waiting at traffic lights.
• The adaptive cruise control (ACC) does not react to persons, animals or vehicles crossing or approaching in the same lane.
• If the adaptive cruise control (ACC) speed reduction is insufficient, you should brake the vehicle by depressing the foot brake.
• Brake the vehicle by depressing the brake if the vehicle rolls inadvertently on after the driver has been prompted to take control of the vehicle.
• If the instrument cluster display indicates that the driver should take control of the vehi-cle, you have to regulate the distance your-self.
• The driver must be prepared to take con-trol of the vehicle (by accelerating or braking) at all times.
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Switch off the adaptive cruise control (ACC) if you suspect that the radar sensor has been damaged. This can help to prevent secondary damage. Have the radar sensor realigned.
• Repair work on the radar sensor will require special knowledge and tools. Volkswagen rec-ommends using a Volkswagen dealership for this purpose.
m If the adaptive cruise control (ACC) does not L!J function as described in this chapter, do not use it, and have the system checked by a qualified workshop. Volkswagen recommends using a Voikswagen dealership for this purpose.
m The maximum vehicle speed when the adap-L!J live cruise control (ACC) is active is limited to either 160 km/h (1 00 m ph) or 210 km/h (130 m ph). depending on the system version.
m If the adaptive cruise control (ACC) is active, L!J unfamiliar noises may be heard during the automatic braking procedure. These are caused by the braking system. <l
Driver assist systems I 299

Fig. 238 On the instrument cluster display: adap-tive cruise control (ACC) deactivated temporarily; vehicle detected ahead, time interval set
Fig. 239 On the instrument cluster display: adap-tive cruise control (ACC) active: vehicle detected ahead. time interval is being set
ro First read and observe the Introductory Information and safety warnings & on page 298.
Displays
Display fields =>Fig. 238 or =>Fig. 239:
G) Vehicle ahead when adaptive cruise control (ACC) is not active.
® Selected distance range when adaptive cruise control (ACC) is not active.
@ Vehicle detected ahead. Adaptive cruise control (ACC) active.
@ Setting the time interval to the vehicle in front while travelling at stored speed.
® Time interval to the vehicle in front while travelling at stored speed has been set.
Warning and indicator lamps
Lit up Possible cause=>& Solution
The speed reduction of the adaptive Brakel Depress the brake pedal. The system cruise control (ACC) to the vehicle ahead is insufficient. tells the driver to take control.
fu! Adaptive cruise control (ACC) not availa-Switch off the engine and restart it while sta-ble.a) tionary. Inspect the radar sensor (for dirt, ice
Adaptive cruise control (ACC) currently etc.). Go to a qualified workshop immediately
"0! and have the system checked if it is constant-not available•) ly unavailable.
Adaptive cruise control (ACC) active. No .. (") vehicle has been detected ahead. The set -speed is kept constant.
1!\/hen displayed in white: Adaptive cruise control (ACC) active. Vehicle detected ahead. The adaptive cruise control (ACC)
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regulates the speed and the distance from the vehicle ahead. -
1!\/hen displayed in grey: Adaptive cruise control (ACC) not active. System switched on, does not regulate.
•> Displayed in colour on an instrument cluster with colour display.
300 I Whlio drivmg