battery VOLVO V60 2020 Warranty and Maintenance Records Information

28
WARRANTYVolvo’s 2020 New Vehicle
WarrantiesHybrid models only
New Vehicle Limited Warranty (U.S.)
New Vehicle Warranty (Canada)4 years/50,000 miles/80,000 kilometers
Battery Warranty
A
4 years/50,000 miles/80,000 kilometers, Full Coverage
California Hybrid Battery Warranty10 years/150,000 miles
Hybrid Battery8 years 100,000 miles/160,000 kilometers
Adjustments1 year/12,000 miles/20,000 kilometers
Seat belts and S.R.S.5 years/unlimited mileage/kilometers
Corrosion Protection12 years/unlimited mileage/kilometers
Emission Defects and Performance, U.S./Canada
Short-Term
B
2 years/24,000 miles/40,000 kilometers
Long-Term 8 years 80,000 miles/130,000 kilometers
C
California Emissions Warranty –
California, Connecticut, Delaware, Maine, Massachusetts, Maryland, New
Jersey, New York, Oregon, Pennsylvania, Rhode Island, Vermont and
Washington
Performance
B
3 years/50,000 miles
Defects Short-Term
B
3 years/50,000 miles
Defects Long-Term 7 years/70,000 miles

29
WARRANTY
Transitional Zero Emissions Vehicles
Emissions Defects and PerformanceModel year 2020 vehicles with engine VIN code BR or BK sold and
registered in California, Connecticut, Maine, Massachusetts, Maryland,
New Jersey, New York, Oregon, Rhode Island or Vermont are classified as
Transitional Zero Emissions (TZEV) vehicles. TZEV vehicles have a defects
and performance emissions warranty on all emissions components for fifteen
(15) years or 150,000 miles, whichever occurs first.
Volvo On Call Warranty Coverage, Roadside Assistance, U.S./Canada4 years unlimited mileage (refer to the separate booklet in the Owner’s
Wallet)
A Remote Keyless Entry, Navigation, DVD and Headphone System batteries are covered for 4 years/50,000 miles/80,000 km.
B Volvo continues coverage under the new car warranty to four (4) years or 50,000 miles/80,000 kilometers, whichever occurs first.
C Hybrid components are covered for 8 years or 100,000 miles/160,000 kilometers, whichever occurs first.Non-hybrid models only
New Vehicle Limited Warranty (U.S.),
New Vehicle Warranty (Canada)4 years/50,000 miles/80,000 kilometers
Battery Warranty
A
4 years/50,000 miles/80,000 kilometers, Full Coverage
Adjustments1 year/12,000 miles/20,000 kilometers
Seat belts and S.R.S.5 years/unlimited mileage/kilometers
Corrosion Protection12 years/unlimited mileage/kilometers
Emission Defects and Performance, U.S./Canada
Short-Term
B
2 years/24,000 miles/40,000 kilometers
Long-Term 8 years/80,000 miles/130,000 kilometers
California Emissions Warranty –
California, Connecticut, Delaware, Maine, Massachusetts, Maryland, New
Jersey, New York, Oregon, Pennsylvania, Rhode Island, Vermont and
Washington


33
WARRANTY

the date the part was originally purchased. Some
genuine Volvo parts/accessories are covered by
their own specific limited warranty for a different
period. For those parts/accessories, the applicable
warranty is supplied at the time of purchase,
including a list of conditions and limitations.Customer AssistanceShould you have questions regarding the
warranties or repairs, please review the article
“Customer Support and Assistance” in this
booklet for owner information and instructions.
Non-commercial vehicles are covered by On Call
®,
a roadside assistance program which provides
coverage for some specific items not covered by
the warranties (e.g., towing). A separate booklet
describing this program is supplied in your
Owner’s Wallet.
Wear and Tear ItemsAs part of your vehicle’s normal service and
maintenance requirements, certain parts may
need to be replaced due to wear and tear. Since
these parts are consumed at varying rates,
replacement is based on the operation and
condition of your vehicle and on fixed schedules
under normal operation and use of your vehicle.
These items include, but may not be limited to,
the following list: filters, fuses, belts, brake pads,
brake rotors, wiper blades, shock absorbers, floor
mats, upholstery/rugs, etc.
Replacement of these items are the owner’s
responsibility, with the exception of those items
covered during the Adjustments Coverage Period
(see the following section) or where specific
manufacturing defects may be demonstrated.
Adjustments CoverageAdjustments which are refinements to the original
factory fittings and alignments, and which are
required as part of the break-in period, will be
made during the Adjustments Coverage Period.
Exceptions are items covered under normal
maintenance services, including Pre-Delivery or
items excluded in the New Vehicle section. The
duration of the adjustment coverage is twelve
(12) months or 12,000 miles/20,000 kilometers,
whichever occurs first.
The term “Adjustments” as used in this warranty
refers to minor repairs not usually associated with
the replacement of parts or normal maintenance
service items. Parts which are covered for
replacement because of wear during the
Adjustments Period only are: brake pads, brake
rotors and shock absorbers. These items may also
be covered under the Basic Warranty Period if
manufacturing defects cause the failure. Examples
of labor only repairs which are covered during the
Adjustments Period are wheel balancing, window
regulator adjustment and hood adjustment.Battery (non-hybrid models only)Under the New Vehicle Limited Warranty, the
original equipment battery installed in your 2020
Volvo is covered against defects in parts and
labor for four (4) years or 50,000 miles/80,000
kilometers, whichever occurs first.
What Is Not Warranted Tires•
Tires fitted to the vehicle as original
equipment are warranted separately by the
tire manufacturer. Therefore, any adjustments
must be handled through their authorized
service outlet.
•
The applicable tire warranty booklet is in the
Owner’s Wallet.
Routine Maintenance and Services
•
Repairs which are required because of a lack
of maintenance, or improper maintenance.
Correct maintenance procedures are
referenced in your Owner’s Manual or
the Warranty and Maintenance Records
Information booklet.
•
Scheduled or unscheduled maintenance
services.

34
WARRANTY

Damage/Deterioration/Corrosion•
Vehicles severely damaged and/or declared to
be a total loss by an insurer.
•
Vehicles substantially reassembled or repaired
from parts obtained from another vehicle
previously in operation.
•
The use of fuel and/or oil, or other fluids which
do not meet the Volvo-approved standards
as set forth in the Owner’s Manual, Volvo
Service Literature or in the articles “Fuel
requirements” and “Engine oil” in this booklet.
•
Failures resulting from misuse, abuse,
negligence, overloading, modifications
(including the electronic management
system(s), accidents or racing.
•
Defects or failures resulting from the use of
new parts not sold or approved by Volvo,
or used parts, or the resultant damage to
associated parts or systems.
•
Defects or failures resulting from incorrect
diagnosis by an independent repair shop.
•
Failures resulting from continued operation
of the vehicle after a warning light, gauge
reading, or other indication advises of a
mechanical or operational problem (e.g., dash
instrumentation indicates overheat, loss of oil
pressure, etc.).
•
Environmental damage to the vehicle’s surface
which is beyond Volvo’s control, such as
airborne fall-out (including chemicals, tree
sap, etc.) or other atmospheric conditions,
hailstones, road hazards, stone chips or other
acts of nature. Exterior painted surfaces are
covered by the Corrosion Protection Limited
Warranty, see the article “Volvo’s Corrosion
Protection, Limited Warranty–U.S./Warranty–
Canada” in this booklet.
•
Damage to the interior (soft trim, upholstery,
and seating areas) resulting from normal wear
and tear, misuse, abuse, or negligence.
Glass
Glass breakage, unless it occurs because of
defects in material or workmanship.
Odometer Tampering
Repairs on vehicles for which the true odometer
mileage cannot be readily determined.
Inconvenience/Incidental Charges
The loss of vehicle use, loss of time, telephone
calls, towing, lodging, car rental, food, and other
incidental and consequential damages.
NOTE
Parts replaced free of charge under the terms
of the New Vehicle Limited Warranty (U.S.),
New Vehicle Warranty (Canada) are not subject
to the warranty coverage of the Genuine Volvo
Replacement Parts and Accessories Limited
Warranty. Those parts will be warranted for
90 days or the remainder of the New Vehicle
Limited Warranty (U.S.), New Vehicle Warranty
(Canada), whichever is greater.Hybrid models onlyHybrid battery
Under the New Hybrid Vehicle Limited Warranty,
the original equipment battery installed in your
2020 Volvo is covered against defects in parts
and labor for eight (8) years or 100,000 miles/
160,000 kilometers, whichever occurs first.
2
NOTE
Batteries are subject to natural wear out due
to ageing and usage. If the battery capacity is
lower than 55% of original status (according
to specification) at 8 years or 100,000 miles/
160,000 kilometers, whichever occurs first
3,
the battery will be replaced free of charge.
2 California Hybrid Battery coverage is ten (10) years or 150,000 miles, whichever occurs first.3 Model year 2020 vehicles sold and registered in California, Connecticut, Maine, Massachusetts, Maryland, New Jersey, New York, Oregon, Rhode Island or Vermont if the battery capacity is lower than 50% of
original status at 10 years or 150,000 miles , whichever occurs first will have the battery replaced free of charge..

35
WARRANTY
Hybrid SystemThe coverage under this warranty is for eight (8)
years or 100,000 miles/160,000 kilometers,
whichever occurs first, from the vehicle’s original
in-service date.•
Battery Energy Control Module (BECM)
•
Combined Voltage & Temperature Node
(CVTN)
•
Filter Board
•
Battery Module
•
Battery Disconnect Unit (BDU)
•
Crankshaft Integrated Starter - Generator
(CISG)
•
Inverter Generator Module/Combined Inverter
DC/DC (IGM/CIDD)
•
On-Board Charger (OBD Charge port)
•
Electronic Rear Axle Drive & internals (ERAD)
•
Inverter ERAD Module (IEM)
•
Air Conditioning Control Module (ACCM)
•
Battery Heat Exchanger
•
Battery & internal components
Limitations and DisclaimersALL OF THE WARRANTIES (LIMITED,
U.S. ONLY) IN THIS BOOKLET ARE
SUBJECT TO THE FOLLOWING
LIMITATIONS AND DISCLAIMERS:
Volvo’s written warranty is exclusive and in lieu
of all other warranties, whether oral or written,
expressed or implied.
No implied warranty of merchantability or
fitness for a particular purpose shall apply
except during the applicable periods of this
limited warranty, U.S.; warranty, Canada.
Volvo does not authorize any individual or
corporation to create for it any obligation,
liability or other warranty in connection with this
vehicle.
Volvo shall not be liable for incidental, special,
consequential, or other similar damages arising
out of any breach of this written warranty.
Volvo shall not be liable for any damages caused
by delay in delivery or furnishing of any products
and/or services.
Volvo’s liability, if any, for product(s) furnished
under this warranty shall in no event exceed the
cost of correcting defects in the product(s) as
herein provided and upon the expiration of this
warranty, any such liability shall terminate.
NOTE
This warranty gives you specific legal rights,
and you may also have other rights which vary
from state to state, province to province. Some
states/provinces do not allow limitations on
how long an implied warranty lasts, so the
above limitations may not apply to you. Some
states/provinces do not allow the exclusion
or limitation of incidental or consequential
damages, so the above limitations or
exclusions may not apply to you.

37
WARRANTY

Volvo’s Corrosion Protection, Limited
Warranty–U.S./Warranty–CanadaWhat Is WarrantedVolvo warrants that your 2020 model year
Volvo’s original painted body sheet metal panels
will remain free from the following conditions
which result from defects in design, material or
workmanship under normal use and operating
conditions (except for those items listed under
“What Is Not Warranted”):
1. Defects to the exterior painted sheet metal
surfaces for a period of one (1) year.
4
2. Perforation of the body sheet metal panels for
a period of twelve (12) years.LimitationsNo implied warranty of merchantability or
fitness for a particular purpose shall apply
except during the applicable periods of this
warranty.
This warranty gives you specific legal rights, and
you may also have other rights which vary from
state to state or province to province. Some
states/provinces do not allow limitations on
how long an implied warranty lasts, so the
above limitations may not apply to you.For a complete description, refer to the article
“Limitations and Disclaimers” in this booklet.
Warranty PeriodThe warranty period is for a total of twelve (12)
years. There is no mileage/kilometer limitation.
The warranty begins with the date the vehicle is
sold/delivered to the first retail purchaser or put
into service, whichever occurs first.Warranty RepairsUnder the terms of this warranty, only an
authorized Volvo retail facility will repair or replace,
at Volvo’s discretion, the affected body sheet
metal panels free of charge. Repairs will be made
within a reasonable period of time, during normal
business hours.Corrosion Protection WarrantyShould any part of the bodywork of the vehicle
be perforated by rust corrosion, the panel(s)
affectedly the perforation will be repaired or
replaced by any Volvo dealer or workshop
authorized by Volvo, completely free of charge,
regardless of any change in vehicle ownership.
The term “perforation” means hole that penetrates
the bodywork caused by corrosion from the inside
or underside as a result of faulty manufacture or
materials.
What Is Not Warranted•
Exhaust system, driveline, steering, braking or
suspension components, bumpers, wheels,
wheel covers, and mirrors.
•
Damage to the body caused by accident,
misuse, abuse, negligence, alteration, fire or
battery acid.
•
Damage resulting from stone-chipping,
mechanical damage, scratches, dents,
industrial fall-out, environmental damage
(including, but not limited to, chemicals,
tree sap, other atmospheric conditions, etc.)
hailstones, road hazards, or other acts of
nature, and unrepaired accident damage.
•
Improper or substandard repair work.
•
Defects or failures resulting from the use of
new parts not sold or approved by Volvo,
or used parts, or the resultant damage to
associated parts or systems.
•
Normal aging of paint because of use,
exposure and climate, including oxidation,
fading, etc.
•
Damage caused by the application of
aftermarket paint protection coatings.
•
Damage created as a result of improper
retreatment of components following repair.
4 Volvo does not recommend the use of aftermarket long-life or durable paint protection coatings, some of which may claim to prevent pitting, fading, oxidation, etc. These coatings have not been tested by Volvo for
compatibility with your vehicle’s clear coat. Some of them may cause the clear coat to soften, crack, or cloud. Damage caused by application of aftermarket paint protection coatings will not be covered under your
vehicle’s paint warranty. Use only paint protection products approved by Volvo. Consult your Volvo retailer for additional information.

43
WARRANTY
bringing vehicle to any authorized Volvo retailer.
To the extent required by any federal, state, or
provincial law, whether statutory or common
law, a vehicle manufacturer shall be required
to provide a means for non-franchised repair
facilities to perform Emission Performance
Warranty repairs.
However, to avoid delay and ensure proper
service, it is recommended that service under this
warranty be performed by an authorized Volvo
retailer.
When determining whether an owner has
complied with the written instructions for proper
maintenance and use, Volvo may require an
owner to submit evidence of compliance if it has
an objective reason for believing:
1. maintenance was not performed and,
2. that if not performed, it could be the cause
of the vehicle exceeding applicable emission
standards.
Failure to notify the owner of a decision to honor
or deny an Emission Performance Warranty claim
within thirty (30) days from the time the vehicle
is presented for repair shall result in the vehicle
manufacturer being responsible for repairing
the vehicle without charge to the vehicle owner,
unless such failure is attributable to the vehicle
owner or to events which are beyond the control
of the vehicle manufacturer or repair facility.
2020 Emission Warranty Parts List –
Federal – U.S. and CanadaThe following are some items covered by the
Emission Warranty for two (2) years or 24,000
miles/40,000 km, whichever occurs first. Volvo
has continued coverage on these items under
new car warranty to four (4) years or 50,000
miles/80,000 kilometers, whichever occurs first.
Components marked with one
“*” are covered
by the Long Term Warranty for eight (8) years
or 80,000 miles/130,000 km, whichever
occurs first. Hybrid components marked with
“**” are covered for eight (8) years or 100,000
miles/160,000 kilometers, whichever occurs first.
•
Ambient Air Temperature Sensor
•
Camshaft Position Sensor
•
Capless Fuel Filler Pipe
•
Catalytic Converter
“*”
•
Charge Air Cooler
•
Coolant Thermostat
•
Crankshaft Position Sensor
•
CVVT Solenoid Valve
•
CVVT Timing Device
•
Electronic Throttle Module (ETM)
•
Engine Control Module Hardware
“*”
•
Engine Control Module Software
•
Engine Coolant Temperature Sensor
•
EVAP Canister Purge Valve
•
EVAP Carbon Canister
•
EVAP Hydrocarbon Scrubber
•
EVAP Leakage Control Module (ELCM)
•
EVAP Leakage Diagnostic Pump
•
Filler Pipe
•
Fuel High Pressure Sensor
•
Fuel Injector
•
Fuel Low Pressure Sensor
•
Fuel Pump including Pressure Regulator
•
Fuel Pump Electronic Module (PEM)
•
Fuel Rail (including fuel pressure sensor)
•
Fuel Tank
•
Fuel Tank Isolation Valve (FTIV)
•
Heated Oxygen Sensors
•
High Pressure Fuel Pump
•
Hybrid Powertrain Cooling (Radiator)
“**”
•
Hybrid Cooling Battery-Radiator
“**”
•
Hybrid Cooling Condenser including high
pressure sensor
“**”
•
Hybrid Cooling Fan (engine cooling)
“**”
•
Hybrid Cooling Fan (hybrid cooling circuit)
“**”
•
Hybrid Cooling Pump
“**”
•
Hybrid Cooling Temperature Sensor
“**”
•
Hybrid Cooling Thermostat
“**”
•
Hybrid Cooling Valve
“**”

* Covered by the Long Term Defect and Performance Warranty for eight (8) years or 80,000 miles/130,000 kilometers, whichever occurs first.
** Hybrid components are covered for eight (8) years or 100,000 miles/160,000 kilometers, whichever occurs first.

44
WARRANTY•
Hybrid System including Hybrid Battery
“**”
•
Ignition Coil
•
Knock Sensor
•
Manifold Absolute Pressure (MAP) Sensor
•
Mass Air Flow (MAF) Sensor
•
Oil Separator with Crankcase Pressure
Regulator
•
Spark Plug
•
Supercharger
•
Supercharger Bypass Valve
•
Supercharger Pressure Sensor
•
Temperature and Manifold Air Pressure Sensor
(TMAP)
•
Transmission Control Module (TCM) Hardware
and Software
•
Turbocharger Assembly including Wastegate
Miscellaneous items used in above systems
Manifolds, hoses, clamps, fittings, tubing, sealing
gaskets or devices, pulleys, belts, fuel lines, wiring
harnesses and mounting hardware and electronic
controls (all models) used with the components
listed above.
NOTE
Parts listed under the 2020 Emission Warranty
Parts List – Federal – U.S. and Canada are
only covered components when they apply to
specific engine variants. Not all parts listed
apply to all engine types.
NOTE
Model year 2020 vehicles with engine VIN
code BR or BK sold and registered in California,
Connecticut, Maine, Massachusetts, Maryland,
New Jersey, New York, Oregon, Rhode Island
or Vermont are classified as Transitional Zero
Emissions (TZEV) vehicles. TZEV vehicles have
a defects and performance emissions warranty
on all emissions components for fifteen (15)
years or 150,000 miles, whichever occurs first.
** Hybrid components are covered for eight (8) years or 100,000 miles/160,000 kilometers, whichever occurs first.