battery replacement VOLVO V60 2020 Warranty and Maintenance Records Information
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WARRANTY
the date the part was originally purchased. Some 
genuine Volvo parts/accessories are covered by 
their own specific limited warranty for a different 
period. For those parts/accessories, the applicable 
warranty is supplied at the time of purchase, 
including a list of conditions and limitations.Customer AssistanceShould you have questions regarding the 
warranties or repairs, please review the article 
“Customer Support and Assistance” in this 
booklet for owner information and instructions.
Non-commercial vehicles are covered by On Call
®, 
a roadside assistance program which provides 
coverage for some specific items not covered by 
the warranties (e.g., towing). A separate booklet 
describing this program is supplied in your 
Owner’s Wallet.
Wear and Tear ItemsAs part of your vehicle’s normal service and 
maintenance requirements, certain parts may 
need to be replaced due to wear and tear. Since 
these parts are consumed at varying rates, 
replacement is based on the operation and 
condition of your vehicle and on fixed schedules 
under normal operation and use of your vehicle. 
These items include, but may not be limited to, 
the following list: filters, fuses, belts, brake pads, 
brake rotors, wiper blades, shock absorbers, floor 
mats, upholstery/rugs, etc.
Replacement of these items are the owner’s 
responsibility, with the exception of those items 
covered during the Adjustments Coverage Period 
(see the following section) or where specific 
manufacturing defects may be demonstrated.
Adjustments CoverageAdjustments which are refinements to the original 
factory fittings and alignments, and which are 
required as part of the break-in period, will be 
made during the Adjustments Coverage Period. 
Exceptions are items covered under normal 
maintenance services, including Pre-Delivery or 
items excluded in the New Vehicle section. The 
duration of the adjustment coverage is twelve 
(12) months or 12,000 miles/20,000 kilometers, 
whichever occurs first.
The term “Adjustments” as used in this warranty 
refers to minor repairs not usually associated with 
the replacement of parts or normal maintenance 
service items. Parts which are covered for 
replacement because of wear during the 
Adjustments Period only are: brake pads, brake 
rotors and shock absorbers. These items may also 
be covered under the Basic Warranty Period if 
manufacturing defects cause the failure. Examples 
of labor only repairs which are covered during the 
Adjustments Period are wheel balancing, window 
regulator adjustment and hood adjustment.Battery (non-hybrid models only)Under the New Vehicle Limited Warranty, the 
original equipment battery installed in your 2020 
Volvo is covered against defects in parts and 
labor for four (4) years or 50,000 miles/80,000 
kilometers, whichever occurs first.
What Is Not Warranted Tires• 
Tires fitted to the vehicle as original 
equipment are warranted separately by the 
tire manufacturer. Therefore, any adjustments 
must be handled through their authorized 
service outlet.
• 
The applicable tire warranty booklet is in the 
Owner’s Wallet.
Routine Maintenance and Services
• 
Repairs which are required because of a lack 
of maintenance, or improper maintenance. 
Correct maintenance procedures are 
referenced in your Owner’s Manual or 
the Warranty and Maintenance Records 
Information booklet.
• 
Scheduled or unscheduled maintenance 
services. 
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WARRANTY
Damage/Deterioration/Corrosion• 
Vehicles severely damaged and/or declared to 
be a total loss by an insurer.
• 
Vehicles substantially reassembled or repaired 
from parts obtained from another vehicle 
previously in operation.
• 
The use of fuel and/or oil, or other fluids which 
do not meet the Volvo-approved standards 
as set forth in the Owner’s Manual, Volvo 
Service Literature or in the articles “Fuel 
requirements” and “Engine oil” in this booklet.
• 
Failures resulting from misuse, abuse, 
negligence, overloading, modifications 
(including the electronic management 
system(s), accidents or racing.
• 
Defects or failures resulting from the use of 
new parts not sold or approved by Volvo, 
or used parts, or the resultant damage to 
associated parts or systems.
• 
Defects or failures resulting from incorrect 
diagnosis by an independent repair shop.
• 
Failures resulting from continued operation 
of the vehicle after a warning light, gauge 
reading, or other indication advises of a 
mechanical or operational problem (e.g., dash 
instrumentation indicates overheat, loss of oil 
pressure, etc.).
• 
Environmental damage to the vehicle’s surface 
which is beyond Volvo’s control, such as 
airborne fall-out (including chemicals, tree 
sap, etc.) or other atmospheric conditions, 
hailstones, road hazards, stone chips or other 
acts of nature. Exterior painted surfaces are 
covered by the Corrosion Protection Limited 
Warranty, see the article “Volvo’s Corrosion 
Protection, Limited Warranty–U.S./Warranty– 
Canada” in this booklet.
• 
Damage to the interior (soft trim, upholstery, 
and seating areas) resulting from normal wear 
and tear, misuse, abuse, or negligence.
Glass
Glass breakage, unless it occurs because of 
defects in material or workmanship.
Odometer Tampering
Repairs on vehicles for which the true odometer 
mileage cannot be readily determined.
Inconvenience/Incidental Charges
The loss of vehicle use, loss of time, telephone 
calls, towing, lodging, car rental, food, and other 
incidental and consequential damages.
NOTE
Parts replaced free of charge under the terms 
of the New Vehicle Limited Warranty (U.S.), 
New Vehicle Warranty (Canada) are not subject 
to the warranty coverage of the Genuine Volvo 
Replacement Parts and Accessories Limited 
Warranty. Those parts will be warranted for 
90 days or the remainder of the New Vehicle 
Limited Warranty (U.S.), New Vehicle Warranty 
(Canada), whichever is greater.Hybrid models onlyHybrid battery
Under the New Hybrid Vehicle Limited Warranty, 
the original equipment battery installed in your 
2020 Volvo is covered against defects in parts 
and labor for eight (8) years or 100,000 miles/ 
160,000 kilometers, whichever occurs first.
2
NOTE
Batteries are subject to natural wear out due 
to ageing and usage. If the battery capacity is 
lower than 55% of original status (according 
to specification) at 8 years or 100,000 miles/ 
160,000 kilometers, whichever occurs first
3, 
the battery will be replaced free of charge.
2  California Hybrid Battery coverage is ten (10) years or 150,000 miles, whichever occurs first.3  Model year 2020 vehicles sold and registered in California, Connecticut, Maine, Massachusetts, Maryland, New Jersey, New York, Oregon, Rhode Island or Vermont if the battery capacity is lower than 50% of 
original status at 10 years or 150,000 miles , whichever occurs first will have the battery replaced free of charge..