air filter VOLVO XC90 T8 2020 Warranty and Maintenance Records Information

5
SERVICE AND MAINTENANCE
Mediation/Arbitration Program (for
Canada only)If you feel that the efforts by Volvo and the
retailer to resolve a factory-related vehicle
service concern have been unsatisfactory, Volvo
Car Canada Limited participates in an impartial
third party mediation/ arbitration program
administered by the Canadian Motor Vehicle
Arbitration Plan (CAMVAP).
The CAMVAP program is a straightforward
alternative to resolve a disagreement when all
other efforts to produce a settlement have failed.
This procedure is without cost to you and is
designed to eliminate the need for lengthy and
expensive legal proceedings.
In the CAMVAP program, impartial third-
party arbitrators conduct hearings at mutually
convenient times and places in an informal
environment. These impartial arbitrators review
the positions of the parties, make decisions and,
where appropriate, render awards to resolve
disputes. CAMVAP decisions are fast, fair and
final as the arbitrator’s award is binding on both
you and Volvo Car Canada Limited. The CAMVAP
services are available in all Canadian territories
and provinces. For more information, without
charge or obligation, call your CAMVAP provincial
administrator directly at 1-800-207-0685, or visit
their website at
www.camvap.ca.
2020 Service and Maintenance
RequirementsCustomer Preparation ServiceYour Volvo has received a comprehensive
Customer Preparation Service. Your retail facility
has performed a Pre-Delivery which includes
a complete inspection and servicing of your
vehicle. The Pre-Delivery (PDS) is a key part of a
comprehensive maintenance schedule developed
by Volvo for your vehicle.Oil and Filter Change IntervalThe correct oil and filter interval is every 10,000
miles = 16,000 km or 12 months WHICHEVER
COMES FIRST. For service intervals beyond
150,000 miles/240,000 kilometers, please
consult your authorized Volvo retailer.Cabin Air Filter All Models•
Replacement every 20,000 miles (32,000 km)
•
Replace at least once a year or more often in
heavy traffic and dirty/dusty areas.
Maintenance SchedulingMaintenance intervals have usually been
determined by accumulated mileage. As
driving conditions and operational demands
differ, these factors have a major influence on
routine maintenance. For these reasons Volvo
recommends that your maintenance schedule
services and oil filter changes be based on a combination of time and
mileage.
The Text Window in the instrument panel will
display a message when vehicle maintenance is
required.
1st display when maintenance interval is near:
“Book time for maintenance”
2nd display when maintenance is required: “Time
for maintenance”
3rd display when maintenance is overdue:
“Maintenance overdue”
The MINIMUM SCHEDULED MAINTENANCE,
for which you are responsible, begins at 10,000
miles = 16,000 km or every 12 months whichever
comes first.
Volvo recommends that you bring your vehicle
in for service at least once a year regardless of
mileage. For service intervals beyond 150,000
miles/240,000 kilometers, consult your
authorized Volvo retailer.
A maintenance Service Operations Chart details
these service requirements. They are listed by
engine type with required emission related service
indicated. See the article “Maintenance Service
Operations” in this booklet.
Service SupportDiscuss your vehicle’s special servicing needs
with your Volvo Retail Facility’s Service Staff. They
can tailor a maintenance program based on your
requirements. Your Volvo Retailer has access to
the latest up-to-date technical information, special
tools, and advanced training for their technicians.


9
SERVICE AND MAINTENANCE
Oil viscosity
Incorrect viscosity oil can shorten engine life under
normal use. SAE 0W-20 will provide good fuel
economy and engine protection.
Turbocharger Operating TipsIn order to maximize the efficiency and operation
of your vehicle, the following points should be
observed:
1. Oil change and filter replacement every
10,000 miles/16,000 km, or at a time interval
based on the type of driving and conditions as
detailed in your Owner’s Manual. You should
maintain a record of these services (repair
order receipts).
2. Do not use engine oil additives as they may
adversely affect the engine.
CAUTION
Never race the engine immediately after
starting. Oil flow may not reach some
lubricating points fast enough to prevent
turbocharger damage.
Before switching off the engine, let it operate
at idle for a short time to allow the spinning of
the turbocharger compressor’s turbine vanes to
slow. After hard driving, this idle time should last
a couple of minutes, during which the vanes will
slow and the compressor will cool down while
still receiving oil lubrication. If the turbine vanes
are spinning at high speeds when the engine is
switched off, there is a great risk of heat damage
and/or turbine seizure due to lack of lubrication.Do not race the engine just prior to switching
off!

10
SERVICE AND MAINTENANCEMaintenance Service OperationsNon-hybrid models onlyService operation Schedule of services
All Non-hybrid
Modelsmiles x 1000 10 20 30 40 50 60 70 80 90 100 110 120 130 140 150
km x 1000 16 32 48 64 80 96 112 128 144 160 176 192 208 224 240
Engine
Engine oil and filter, replaceXXXXXXXXXXXXXXX
Engine/Transmission/Timing gear check for
leaks
A
XXXXXXX
Service Reminder Indicator (SRI), resetXXXXXXXXXXXXXXX
Fuel lines and fuel filter, check for leakage
and damageXXX
Engine Air cleaner (ACL), clean the air
cleaner housing/replace filter
B. XXX
Spark plugs, replaceXX
Engine coolant check & adjust antifreeze
rating & anti-corrosion agentXXXXXXXXXXXXXXX
Accessory drive belt, belt tensioner & idler
pulley, replace
C
X
Timing belt tensioner & idler pulley, replace
C
X
Steering, Front and Rear Suspension
Power steering fluid level, check/adjustXXXXXXXXXXXXXXX

12
SERVICE AND MAINTENANCEService operation Schedule of services
All Non-hybrid
Modelsmiles x 1000 10 20 30 40 50 60 70 80 90 100 110 120 130 140 150
km x 1000 16 32 48 64 80 96 112 128 144 160 176 192 208 224 240
Horn, check functionXXXXXXXXXXXXXXX
Body
Cabin air filter, replace
F
XXXXXXX
Clean inside of windshield in front of camera
(vehicles with camera for collision warning)XXXXXXXXXXXXXXX
Seatbelts
Seatbelts, check functionXXXXXXXXXXXXXXX
Brake System
Brake fluid level, check & adjustXXXXXXXXXXXXXXX
Brake fluid, replace
G
XXX
Parking brake, check/adjustXXXXXXXXXXXXXXX
Brake pads/discs, checkXXXXXXXXXXXXXXX
Brake hoses and lines, check for damage/
leaksXXX
Wheels and Tires
Wheels and tires, check wear and conditionXXXXXXXXXXXXXXX
Wheels and tires check inflation pressureXXXXXXX
Tire inflator kit
H


14
SERVICE AND MAINTENANCEHybrid models onlyService operation Schedule of services
Hybrid Models miles x 1000 10 20 30 40 50 60 70 80 90 100 110 120 130 140 150
km x 1000 16 32 48 64 80 96 112 128 144 160 176 192 208 224 240
Engine
Engine oil and filter, replaceXXXXXXXXXXXXXXX
Engine/Transmission/Timing gear check for
leaks
A
XXXXXXX
Service Reminder Indicator (SRI), resetXXXXXXXXXXXXXXX
Fuel lines and fuel filter, check for leakage
and damageXXX
Engine Air cleaner (ACL), clean the air
cleaner housing/replace filter
B.XXX
Spark plugs, replaceXX
Engine coolant check & adjust antifreeze
rating & anti-corrosion agentXXXXXXXXXXXXXXX
Accessory drive belt, belt tensioner & idler
pulley, replace
C
X
Timing belt tensioner & idler pulley, replace
C
X
Steering, Front and Rear Suspension
Power steering fluid level, check/adjustXXXXXXXXXXXXXXX


16
SERVICE AND MAINTENANCEService operation Schedule of services
Hybrid Models miles x 1000 10 20 30 40 50 60 70 80 90 100 110 120 130 140 150
km x 1000 16 32 48 64 80 96 112 128 144 160 176 192 208 224 240
Body
Cabin air filter, replace
F
XXXXXXX
Clean inside of windshield in front of camera
(vehicles with camera for collision warning)XXXXXXXXXXXXXXX
Seatbelts
Seatbelts, check functionXXXXXXXXXXXXXXX
Brake System
Brake fluid level, check & adjustXXXXXXXXXXXXXXX
Brake fluid, replace
G
XXX
Parking brake, check/adjustXXXXXXXXXXXXXXX
Brake pads/discs, checkXXXXXXXXXXXXXXX
Brake hoses and lines, check for damage/
leaksXXX
Wheels and Tires
Wheels and tires, check wear and conditionXXXXXXXXXXXXXXX
Wheels and tires check inflation pressureXXXXXXX
Tire inflator kit
H


18
SERVICE AND MAINTENANCEMaintenance/Service recordsThe following pages contain the service interval
records section.A Word About Your Service Records After each service is performed, your authorized
Volvo retailer will validate the appropriate record
section by entering the date serviced, mileage,
representative signature, and the retailer stamp.
NOTE
It is your responsibility, and extremely
important for you to retain documentation of
all service or warranty repairs to your Volvo
(including work performed by you as well as by
non-authorized repair facility), in the event that
questions regarding warranty coverage arise.Volvo Genuine Parts... Keep Your Volvo a
VolvoRegardless of where you service your Volvo, make
sure Volvo Genuine Parts are used to assure the
safety and high quality of your vehicle.
From oil filters to replacement lamps, from
complete assemblies to useful accessories, all
Volvo Genuine Parts are rigorously tested to
ensure the reliability and durability you have come
to expect from Volvo products.
You won’t have to worry about compromising the
special safety features originally built into your
Volvo when you insist on using only Volvo Genuine
Parts for all service, maintenance, and repairs
performed on your vehicle.
Volvo Genuine Parts are available at authorized Volvo retailers located throughout North America.
Experienced and knowledgeable people will help
you be certain that your Volvo remains a Volvo.
Maintenance Service No. 1Carried out
miles/km
Date
MileageRetailer Authorized Signature
SIGNATURE
Retailer Stamp
STAMP

33
WARRANTY

the date the part was originally purchased. Some
genuine Volvo parts/accessories are covered by
their own specific limited warranty for a different
period. For those parts/accessories, the applicable
warranty is supplied at the time of purchase,
including a list of conditions and limitations.Customer AssistanceShould you have questions regarding the
warranties or repairs, please review the article
“Customer Support and Assistance” in this
booklet for owner information and instructions.
Non-commercial vehicles are covered by On Call
®,
a roadside assistance program which provides
coverage for some specific items not covered by
the warranties (e.g., towing). A separate booklet
describing this program is supplied in your
Owner’s Wallet.
Wear and Tear ItemsAs part of your vehicle’s normal service and
maintenance requirements, certain parts may
need to be replaced due to wear and tear. Since
these parts are consumed at varying rates,
replacement is based on the operation and
condition of your vehicle and on fixed schedules
under normal operation and use of your vehicle.
These items include, but may not be limited to,
the following list: filters, fuses, belts, brake pads,
brake rotors, wiper blades, shock absorbers, floor
mats, upholstery/rugs, etc.
Replacement of these items are the owner’s
responsibility, with the exception of those items
covered during the Adjustments Coverage Period
(see the following section) or where specific
manufacturing defects may be demonstrated.
Adjustments CoverageAdjustments which are refinements to the original
factory fittings and alignments, and which are
required as part of the break-in period, will be
made during the Adjustments Coverage Period.
Exceptions are items covered under normal
maintenance services, including Pre-Delivery or
items excluded in the New Vehicle section. The
duration of the adjustment coverage is twelve
(12) months or 12,000 miles/20,000 kilometers,
whichever occurs first.
The term “Adjustments” as used in this warranty
refers to minor repairs not usually associated with
the replacement of parts or normal maintenance
service items. Parts which are covered for
replacement because of wear during the
Adjustments Period only are: brake pads, brake
rotors and shock absorbers. These items may also
be covered under the Basic Warranty Period if
manufacturing defects cause the failure. Examples
of labor only repairs which are covered during the
Adjustments Period are wheel balancing, window
regulator adjustment and hood adjustment.Battery (non-hybrid models only)Under the New Vehicle Limited Warranty, the
original equipment battery installed in your 2020
Volvo is covered against defects in parts and
labor for four (4) years or 50,000 miles/80,000
kilometers, whichever occurs first.
What Is Not Warranted Tires•
Tires fitted to the vehicle as original
equipment are warranted separately by the
tire manufacturer. Therefore, any adjustments
must be handled through their authorized
service outlet.
•
The applicable tire warranty booklet is in the
Owner’s Wallet.
Routine Maintenance and Services
•
Repairs which are required because of a lack
of maintenance, or improper maintenance.
Correct maintenance procedures are
referenced in your Owner’s Manual or
the Warranty and Maintenance Records
Information booklet.
•
Scheduled or unscheduled maintenance
services.

35
WARRANTY
Hybrid SystemThe coverage under this warranty is for eight (8)
years or 100,000 miles/160,000 kilometers,
whichever occurs first, from the vehicle’s original
in-service date.•
Battery Energy Control Module (BECM)
•
Combined Voltage & Temperature Node
(CVTN)
•
Filter Board
•
Battery Module
•
Battery Disconnect Unit (BDU)
•
Crankshaft Integrated Starter - Generator
(CISG)
•
Inverter Generator Module/Combined Inverter
DC/DC (IGM/CIDD)
•
On-Board Charger (OBD Charge port)
•
Electronic Rear Axle Drive & internals (ERAD)
•
Inverter ERAD Module (IEM)
•
Air Conditioning Control Module (ACCM)
•
Battery Heat Exchanger
•
Battery & internal components
Limitations and DisclaimersALL OF THE WARRANTIES (LIMITED,
U.S. ONLY) IN THIS BOOKLET ARE
SUBJECT TO THE FOLLOWING
LIMITATIONS AND DISCLAIMERS:
Volvo’s written warranty is exclusive and in lieu
of all other warranties, whether oral or written,
expressed or implied.
No implied warranty of merchantability or
fitness for a particular purpose shall apply
except during the applicable periods of this
limited warranty, U.S.; warranty, Canada.
Volvo does not authorize any individual or
corporation to create for it any obligation,
liability or other warranty in connection with this
vehicle.
Volvo shall not be liable for incidental, special,
consequential, or other similar damages arising
out of any breach of this written warranty.
Volvo shall not be liable for any damages caused
by delay in delivery or furnishing of any products
and/or services.
Volvo’s liability, if any, for product(s) furnished
under this warranty shall in no event exceed the
cost of correcting defects in the product(s) as
herein provided and upon the expiration of this
warranty, any such liability shall terminate.
NOTE
This warranty gives you specific legal rights,
and you may also have other rights which vary
from state to state, province to province. Some
states/provinces do not allow limitations on
how long an implied warranty lasts, so the
above limitations may not apply to you. Some
states/provinces do not allow the exclusion
or limitation of incidental or consequential
damages, so the above limitations or
exclusions may not apply to you.

41
WARRANTY

Retailer Service
Repairs and service covered by this warranty will
be performed by an authorized Volvo retailer at his
place of business with no charge for parts or labor
(including diagnosis), using genuine Volvo parts or
genuine Volvo remanufactured parts for any part
of the emission control system covered by this
warranty and found defective.
If an emergency occurs and no authorized Volvo
retailer is available, repairs may be performed at
any available service establishment. Volvo will
reimburse the owner for such repairs (including
labor, in most cases) that are covered under this
warranty. Replaced parts and paid invoices must
be presented at a Volvo retail facility as a condition
of reimbursement for emergency repairs not
performed by a Volvo retailer.
We encourage you to have all recommended
maintenance and repairs on your new 2020 Volvo
vehicle completed. Volvo will not deny a warranty
claim solely because you have no record of
maintenance; however, Volvo may deny a warranty
claim if your failure to perform maintenance
resulted in the failure of a warranted part.
Receipts covering the performance of regular
maintenance must be retained for reference and
confirmation purposes.What Is Not Warranted1. Required maintenance services as specified
in the Owner’s Manual and in the article
“Maintenance Service Operations” in this



booklet. Items that affect emissions and
require scheduled replacement are warranted
up to their first replacement point [such as
spark plugs, filters, belts, etc.]. Once these
parts have been replaced at the scheduled
replacement point, they are no longer covered
by this Emissions Warranty. The replaced
parts are covered by the two (2) year spare
parts warranty.
2. Malfunctions in any part caused by any of
the following: misuse, improper adjustments,
modification, alteration, tampering,
disconnection of system parts, and improper,
inadequate or non-maintenance.
3. Damage resulting from accidents, acts of
nature, and events beyond the control of
Volvo.
4. The use of fuel and/or oil, or other fluids which
do not meet the Volvo-approved standards
as set forth in the Owner’s Manual, Volvo
Service Literature or in the articles “Fuel
requirements” and “Engine oil” in this booklet,
which results in the failure of a warranted part
or system, may not be warranted.
5. Repairs on vehicles for which the true
odometer mileage cannot be readily
determined.
6. The cost incurred from the use of parts other
than genuine Volvo replacement parts or
genuine Volvo remanufactured parts used for
maintenance, repair or replacement affecting
components of the emission control system.7. Any loss of time, inconvenience, loss of vehicle
use or commercial loss.
Emission Performance Warranty–U.S.
and CanadaThe warranty begins on the date the vehicle is
sold/delivered to the first retail purchaser or put
into service, whichever occurs first.
In accordance with Section 207(B) of the Clean
Air Act, Canadian MDU and Canadian Provincial
Warranty Regulations, Volvo warrants to the first
vehicle purchaser and each subsequent purchaser,
that if
1. the vehicle is maintained and operated in
accordance with the written instructions for
proper maintenance and use (Refer to the
Owner’s Manual under the section titled
“Service and Routine Maintenance” and
the article “2020 Service and Maintenance
Requirements” in this booklet), and
2. the vehicle fails to conform at any time during
the first 24,000 miles/40,000 kilometers
or two (2) years (whichever occurs first) to
the applicable emission standards as judged
by an EPA approved or Canadian Provincial
approved emission short test, and
3. such non-conformity will result in the vehicle
owner having to bear any penalty or other
sanction (including denial of the right to use
the vehicle) under local, state, federal or
provincial law, then Volvo shall remedy the
nonconformity at no cost to the owner.