AUDI A3 2020 Owner´s Manual

8V2012721BK
Telephone

Telephone
Introduction
Applies to: vehicles with telephone
You can operate various telephone functions easi-
ly through the MMI in your vehicle.
Depending on the country and the vehicle equip-
ment, the following options may be available:
— Connecting a cell phone with Bluetooth
— Using two telephones
— Using the Audi phone box

ZA WARNING
— Medical experts warn that mobile devices
can interfere with the function of pacemak-
ers. Always maintain a minimum distance of
about 7.9 inches (20 cm) between the mo-
bile device antennas and the pacemaker.
— Do not carry the mobile device in a pocket
directly over the pacemaker when the
phone is switched on.
— Switch the mobile device off immediately
if you suspect it may be interfering with
the pacemaker.
— Do not use the voice recognition system*
= page 162 in emergencies because your
voice may change in stressful situations. The
system may take longer to dial the number
or may not be able to dial it at all. Dial the
emergency number manually.
— Switch your mobile device off in areas where
there is a risk of an explosion. These loca-
tions are not always clearly marked. This
may include gas stations, fuel and chemical
storage facilities or transport vehicles, or lo-
cations where fuel vapors (such as propane
or gasoline vapor in vehicles or buildings),
chemicals or large quantities of dust parti-
cles (such as flour, sawdust or metal) may
be present in the air. This also applies to all
other locations where you would normally
turn your vehicle engine off.
— The demands of traffic require your full at-
tention. Always read the chapter
=> page 146, Traffic safety information.

CG) Note
Read the information about Audi connect, and
be sure to note the connectivity costs section
=> page 182.
G@) Tips
— The Bluetooth connection range is limited
to inside the vehicle.
—Aselection of supported Bluetooth devices
can be found in the database for tested mo-
bile devices at www.audi.com/bluetooth.
Setup
Connecting a cell phone via Bluetooth
Applies to: vehicles with telephone
Requirement: the vehicle must be stationary and
the ignition must be switched on. The Bluetooth
settings must be open on your mobile device dur-
ing the connection setup. The mobile device to be
connected must not be actively connected to any
other Bluetooth device. The MMI must not be
connected to a mobile device.
> Enable the Bluetooth function and visibility on
the MMI => page 233 and the cell phone.
> Select: [MENU] button > Telephone > Connect
mobile device > Find new devices > Next. The
available
Bluetooth devices are shown in the In-
fotainment system display, or
> Select: [MENU] button > Settings > left control
button > MMI settings > Connection manager
> page 231.
> Select and confirm the desired cell phone from
the list of displayed Bluetooth devices.



A PIN for a secure Bluetooth connection will be
generated.
> Confirm the PIN on your cell phone and on the
MMI, or:
> Enter the PIN for establishing a connection on
your cell phone. The time allowed for entering
the PIN is limited to approximately 30 seconds.
> Follow the system instructions.
> Pay attention to any other system prompts on
the MMI and on your cell phone.
169

Telephone

After connecting successfully
Information about the connected profiles will ap-
pear. You can also change the profiles later
=> page 233.
The cell phone contacts are automatically loaded
in the MMI. This process can take several mi-
nutes, depending on the number of contacts.
Depending on your cell phone and the connection
type, you can use the following functions:
Handsfree
Requirement: your cell phone must be connected
to the MMI via a Bluetooth Hands Free Profile
(Bluetooth HFP).
You can use the hands-free system. You can make
calls using the antenna on your mobile device.
Sending and receiving messages
See > page 175.
@) Note
Read the information about Audi connect, and
be sure to note the connectivity costs section
=> page 182.
@) Tips
— You can apply additional settings to con-
nected mobile devices using the Connection
manager > page 231.
— You can also search for the MMI on your mo-
bile device using the Bluetooth device
search.
— You only have to pair your device one time.
Bluetooth devices that are already paired
automatically connect to the MMI when the
Bluetooth function is switched on, when
they are within range, and when the ignition
is switched on. The last connected mobile
device is given first priority.
— Pay attention to any system prompts dis-
played on your cell phone, for example if
the system should connect automatically in
the future. Depending on the cell phone,
you may also need to download the directo-
ry and confirm access to your text messages
separately.
170
— When leaving the vehicle, the Bluetooth
connection to the mobile device will auto-
matically disconnect. Depending on your
mobile device, phone calls in progress may
be automatically redirected from the MMI
to your mobile device so that you can con-
tinue the call on your phone.
Using two telephones
Applies to: vehicles with telephone, and Audi phone box
You can connect two cell phones to the MMI, for
example your business cell phone as the primary
phone and your private cell phone as the secon-
dary phone. You can be reached in your vehicle
through both cell phones.
The first connected cell phone is displayed as the
primary phone in the MMI. The second cell phone
is connected as the secondary phone.
The directory from the connected primary phone
will always be displayed. If you would like to use
the directory from the secondary phone, you
must switch the primary and secondary phone
=>page 171.
Connecting a cell phone as the primary
phone
> Connect your cell phone to the MMI via Blue-
tooth. The first connected cell phone is dis-
played as the Primary phone in the MMI.
See > page 169, Connecting a cell phone via
Bluetooth.
Connecting a cell phone as the secondary
phone
Requirement: a cell phone must be connected to
the MMI as the primary phone.

> Select: [MENU] button > Telephone > right con-
trol button > Connect secondary telephone.

See > page 169, Connecting a cell phone via
Bluetooth.
Example: you have connected your business cell
phone to the MMI as the primary phone and your
private cell phone as the secondary phone. To be
able to call contacts from your private cell phone
directory, you must switch the primary and

8V2012721BK
Telephone

secondary phone, since the directory from the
primary phone is always displayed.
Switching the primary and secondary phone
Requirement: a primary phone and a secondary
phone must be connected.

> Select: [MENU] button > Telephone > right con-
trol button > Switch primary and second.
phone.
@) Tips
— You can see if a cell phone is connected as
the primary phone or secondary phone in
the Connection manager > page 231.

— You can also make your connected cell
phone the default phone by selecting Set as
default telephone in the Connection man-
ager > page 233.
— The device name of the connected primary
phone is shown in the Telephone menu
(such as myPhone).
— If the primary phone does not connect auto-
matically to the MMI when the ignition is
switched on, for example because it is out
of the vehicle range or the Bluetooth func-
tion is switched off, then a previously paired
secondary phone is automatically connected
as the primary phone.
— You can send and receive messages on your
primary phone as well as on your secondary
phone > page 173, fig. 163. You do not
need to switch your primary phone and sec-
ondary phone for this.
Using the Audi phone
box
Applies to: vehicles with Audi phone box


RAH-8906|



Fig. 162 Storage compartment under the center armrest:
Audi phone box with connections
You can charge your mobile device battery using
the Audi phone box. You can make calls through
the exterior antenna* on the vehicle. Using the
external antenna* helps when there is a low sig-
nal and also provides better reception quality.
The options below are available:
— Connecting to the external vehicle antenna*:
lay the cell phone on the center of the cell
phone symbol in the Audi phone box with the
display facing up > fig. 162. Make sure there
are no objects between the Audi phone box and
the mobile device.
— Charging a cell phone wirelessly: place a Qi-ca-
pable!) cell phone centered on the @ symbol in
the Audi phone box with the display facing up
=> fig. 162. The cell phone will charge.
— Charging a mobile device using the USB
adapter: connect your mobile device to the
Audi music interface using a USB adapter cable
©. You can charge your mobile device using
specific USB adapters > page 217, fig. 190.


Z\ WARNING
— Loose objects can be thrown around the ve-
hicle interior during sudden driving or brak-
ing maneuvers, which increases the risk of
an accident. Store objects securely while
driving. >


D_ The Qi standard makes it possible to charge your mobile
device wirelessly.
171

Telephone


— The mobile device may become hot during
wireless charging. Pay attention to the tem-
perature of your mobile device and be care-
ful when removing it from the Audi phone
box.
—An alternating magnetic field is used for
wireless charging. Maintain a minimum dis-
tance of approximately 2.4 in (6 cm) to the
Audi phone box charging plate. The thresh-
olds for prolonged exposure at this distance
comply with ICNIRP1998. Therefore, inter-
actions such as irritation of sensory organs,
malfunctions of active implants (such as
pacemakers, infusion pumps, or neurosti-
mulators) or effects on passive implants
(such as prosthetic limbs) is highly unlikely.
If you have an implant, consult a medical
specialist if you have any questions.

@) Note
Applicable to U.S.A.
Operation of the Audi phone box is subject to
the following requirements of the Federal
Communications Commission:
— This is a CONSUMER device.
— BEFORE USE, you MUST REGISTER THIS DE-
VICE with your wireless provider and have
your provider’s consent. Most wireless pro-
viders consent to the use of signal boosters.
Some providers may not consent to the use
of this device on their network. If you are
unsure, contact your service provider.
— You MUST operate this device with approved
antennas and cables as specified by the
manufacturer. Antennas MUST be installed
at least 20 cm (8 inches) from any person.
— You MUST cease operating this device im-
mediately if requested by the FCC or a li-
censed wireless service provider.
— WARNING: E911 location information may
not be provided or may be inaccurate for
calls served by using this device.
@) Note
Applicable to Canada
In Canada, operation of a Zone Enhancer,
such as an Audi Phone Box, is subject to the
following requirements of the Innovation,
172
Science and Economic Development Canada
(ISED):
—This is a CONSUMER device.
— BEFORE USE, you MUST meet all require-
ments set out in CPC-2-1-05.
— You MUST operate this device with approved
antennas and cables as specified by the
manufacturer. Antennas MUST NOT be in-
stalled within 20 cm of any person.
— You MUST cease operating this device im-
mediately if requested by ISED or a licensed
wireless service provider.
— WARNING: £911 location information may
not be provided or may be inaccurate for
calls served by using this device.
G) Tips
— Placing the mobile device in a bag or protec-
tive sleeve inside the Audi phone box can in-
terfere with the connection to the external
antenna”.
— Metallic objects in the Audi phone box block
the wireless charging of your mobile device
and calls made using the exterior antenna”*.
—The charging time and temperature will vary
depending on the mobile device being used.
— Your mobile device can only be charged in
the Audi phone box when the ignition is
switched on.
— To reduce the risk of malfunctions, make
sure the mobile device is positioned correct-
ly in the Audi phone box.
—The maximum charging output is 5 W.
— Strong transmission quality* cannot be
guaranteed if more than one mobile device
is in the box.
— Only one mobile device at a time can be
charged wirelessly in the Audi phone box.
— Audi recommends using Audi Genuine Ac-
cessories. Audi has verified their reliability,
safety, and suitability.
— You can purchase a USB adapter from an au-
thorized Audi dealer or authorized Audi
Service Facility, or at specialty stores.
— If you place your remote control key togeth-
er with your mobile device in the Audi phone
box, it may cause your mobile device to stop
charging if wireless charging is active.

8V2012721BK
Telephone

Using the telephone
Opening the telephone
Applies to: vehicles with telephone
(2 *& Favorites
©— Directory
333 Dial number
3 Text message (mobile device)
Fig. 163 Infotainment system: telephone functions in the
selection menu

ami
Lota ON a)
Lieu Ceara)
©-—= Pee)

Fig. 164 Infotainment system: additional telephone func-
tions in the selection menu
Requirement: a mobile device must be connected
to the MMI > page 169.

> Select: [MENU] button > Telephone > left con-
trol button.

The following phone functions will be available:
Galblist sews + wean ¢ y wee ge pews x L73
Favorites .............--..0.00. 175
Directory 00... ccc cece ee eae 178
Select number ...........2..-.. 173
Text message (MyPhone)*/Text
message (secondary phone)* ..... 175
©
©8000
E-mail (myPhone)*/E-mail (secon-
dary phone)” « sews ¢ wewu 6 weewe e 177

Dialing a phone number
Applies to: vehicles with telephone
RAH-8505| 1 caer )14-03-18
(4 SF at e -1a-lg 12:25 PM
014-03-18
11:45 AM
2014-03-18
Green, Andrew er Ton]
18 +170123789¢ )14-03-16
Fig. 165 Infotainment system: dialing a phone number
from the call list
@ Blake, Mary

> Select: [MENU] button > Telephone > left con-
trol button.

Call list
Requirement: the call list must contain a phone
number.
Turn the control knob to display the call list.
Select and confirm the desired telephone number
from the recent calls list.
Call list symbols:
@ Missed calls
@ Dialed numbers
@® Accepted calls
Select: a contact from the list > right control but-
ton.
— Call: call the selected contact.
— Connect secondary telephone*/Switch primary
and second. phone”: see > page 170.
— Edit phone no. before call: edit a phone num-
ber before dialing it. Select and confirm OK to
edit. press the left control button to return
without editing.
— Send text message: write a text message to
the selected contact.
— Delete call list: select and confirm if you would
like to Delete this entry or Delete all entries.
— Store as favorite: store the selected contact as
a favorite.
— Show contact details: see > page 179.
— Connection manager: see > page 231.
— Bluetooth settings*: see > page 233.
— Online settings*: see > page 233.
— Wi-Fi settings*: see > page 187.
173

Telephone

— Telephone settings: see > page 180.
Favorites
Requirement: a phone number or contact must
be stored as a favorite > page 175.
Select and confirm a favorite in the favorites list.
Directory
Requirement: you must have at least one contact
stored in your cell phone.
Select and confirm a phone number from the di-
rectory > page 178.
Enter number
— Entering a phone number as a sequence of
numbers: enter a phone number using the
number speller.
— Entering the phone number as a sequence of
letters: select and confirm |ABC| above the
number speller. Enter a sequence of letters us-
ing the letter speller, for example AUDISER-
VICE.
— Dialing a phone number: select and confirm #,
or push the control knob downward. Select and
confirm OK.
— Deleting individual characters: select and con-
firm &l.
— Deleting all characters entered at once: turn
the control knob with the character selection to
land press and hold the control knob, or se-
lect: right control button > Clear input field.
Accepting or ending a call
Applies to: vehicles with telephone


> Accepting a call: select and confirm Answer.
> Declining a call: select and confirm Decline.
> Muting the active call: select and confirm
Mute.
> Ending a phone call/cancel dialing: select and
confirm End call.
@ Tips
The radio or media playback is muted during a
phone call.
174
During a phone call
Applies to: vehicles with telephone
Requirement: there must be a call in progress.
— End call: you can end a phone call.
— Send tone sequence: you can enter tone se-
quences (DTMF) directly using the number
speller and send to the other person on the
call.
— Other call options: press the right control but-
ton.
The following options may be possible during a
call depending on the mobile device being used
and the type of connection:
— Answering an additional call: if there is an in-
coming call while another call is active, you can
select Answer to put the existing call on hold
and answer the incoming call. If you select De-
cline, the incoming call will be declined.
— Accepting an incoming call when there is an
active call and a call on hold: select Replace.
The active call is replaced with the incoming
call.
— Muting the incoming call: select and confirm
Mute.
— Additional call: select: Find contact > Call list/
Directory/Favorites > an entry from the list.
Mute: if you select and confirm this function, the
other person on the phone cannot hear you. You
will still be able to hear the other person. To turn
the microphone back on, select and confirm Un-
mute.
Hold call/Resume held call: you can place the ex-
isting call on hold and resume it again. To resume
the call, select and confirm the call you would
like to resume.
Transfer call to mobile device*: select and con-
firm
Transfer call to mobile device to transfer
the existing call from the MMI to your cell phone.
Switch to hands-free mode*: Requirement: you
must have a phone call in progress on your cell
phone. Select and confirm Switch to hands-free
mode to transfer the call from your cell phone
back to the MMI.

8V2012721BK
Telephone

Swap call: alternate between two phone calls
while one of the calls is on hold. Selecting End
call will end the active phone call. A phone call
on hold can be resumed using the right control
button > Resume.
G) Tips
—To be notified of an incoming call during a
phone call, the call waiting function in your
mobile device must be switched on when
using the Handsfree profile.
— When leaving the vehicle, the Bluetooth
connection to the mobile device will auto-
matically disconnect. Depending on your
mobile device, phone calls in progress may
be automatically redirected from the MMI
to your mobile device so that you can con-
tinue the call on your phone.
Making an emergency call
Applies to: vehicles with telephone

> Select: [MENU] button > Telephone > left con-
trol button > Dial number > Enter emergency
call number (for example, 911) > OK.

ZA WARNING
— Because your phone works with radio sig-
nals, a connection cannot be guaranteed un-
der all circumstances. Do not rely on only
your phone when it comes to essential com-
munication (such as a medical emergency).
— Always follow the instructions given by the
emergency personnel during an emergency
call and only end the call when they instruct
you to do so.
G) Tips
Emergency numbers are not the same every-
where. Find out which emergency number is
used in your current location.

Favorites
Applies to: vehicles with telephone
Up to 50 contacts, in addition to the voicemail
number, can be stored in any order in the favor-
ites list:
Opening a menu

> Select: MENU
trol button.
button > Telephone > left con-
Storing an existing phone number as a
favorite:
>» Select and confirm Call list/Directory.
> Select a contact or phone number from the list.
> Select: right control button > Store as favorite.
> Enter a name for the favorite or select a sug-
gestion
> Select and confirm Save.
Renaming stored favorites
> Select: Favorites > a favorite from the list.
> Select the right control button > Rename favor-
ite.
Moving stored favorites
> Select: Favorites > a favorite from the list.
> Select the right control button > Move favorite.
> Select and confirm the location of the selected
favorite.
Deleting a stored favorite
> Select: Favorites > a favorite from the list.
> Select: right control button > Delete favorite >
Delete this entry or Delete all entries.
Messages
Text messages
Applies to: cell phones with Bluetooth Message Access Profile
(MAP)
Depending on the mobile device being used and
the mobile network contract, you may be able to
receive and send text messages using the MMI.
Requirement: your mobile device must be con-
nected to the MMI via Bluetooth Message Access
Profile (Bluetooth MAP) > page 169.

> Select: MENU button > Telephone > left con-
trol button > text message (myPhone)/text
message (secondary phone)*.
Write new text message
Select and confirm Write new text message.
175

Telephone

— Using a template: select and confirm the de-
sired template from the list.
— Writing your own text”: select and confirm Do
not use template. Enter text using the MMI
touch control pad* or the letter speller.
— Enter one or more recipients.
— Select and confirm Send.
Inbox
Displays all received text messages.
Sent
Displays all sent text messages.
Outbox
Displays all text messages to be sent.
Drafts
Displays all text messages that have not yet been
sent and stored text messages.
Deleted
Displays all deleted text messages.
@ Tips
Please note that you may have to activate the
receiving and sending of text messages de-
pending on the SIM card being used (for ex-
ample, when using a multi-SIM).
Message options
Applies to: cell phones with Bluetooth Message Access Profile
(MAP)

> Select: [TEL] button > left control button > text
message (myPhone)/text message (secondary
phone)* > Inbox/Sent/Outbox > right control
button.

The following options may be available depend-
ing on the selected menu.
Storing
a text message as a template
Ten text message templates are stored in the
MMI. You can save up to 10 additional templates
of your own.
— Create a text message.

D_ Not available in all languages.
176
— Select and confirm Store as template.
Resume last text message
The last edited text message can be resumed.
Reply*
A reply can be sent for the selected message in
the Inbox.
Forward
The selected text message can be forwarded to a
different recipient.
Send again*
The selected text message can be resent.
Delete this text message*
The selected text message can be deleted.
Read out!)
You can have the MMI read an open text mes-
sage.
Text messaging settings*
To display when a new text message is received,
enable the Text message notifications. New text
messages are indicated with an envelope & in
the Infotainment system display status line.
Connection manager
See > page 231.
Bluetooth settings*
See > page 233.
Online settings*
See > page 233.
Wi-Fi settings*
See > page 187.
Telephone settings
See > page 180.

8V2012721BK
Telephone

@) Tips
Messages that are deleted in the MMI are also
deleted in the mobile device automatically.
Applies to: cell phones with Bluetooth Message Access Profile
(MAP)
Depending on the type of mobile device being
used, you may be able to receive and send e-
mails through the MMI.
Requirement: your mobile device must be con-
nected to the MMI via Bluetooth Message Access
Profile (Bluetooth MAP) > page 169.

> Select: [MENU] button > Telephone > left con-
trol button > e-mail (myPhone)/e-mail (secon-
dary phone)*.

Write new e-mail
Select and confirm Write new e-mail.
— Using a template: select and confirm the de-
sired template from the list.
— Writing your own text*: select and confirm Do
not use template. Enter text using the MMI
touch control pad” or the letter speller.
— Enter one or more recipients.
— Select and confirm Send.
Inbox
All received e-mails are displayed.
Sent
All sent e-mails are displayed.
Outbox
All e-mails that will be sent are displayed.
Drafts
All saved e-mails that have not been sent yet are
displayed.
@) Note
Read the information about Audi connect, and
be sure to note the connectivity costs section
=> page 182.
@) Tips
To ensure that your sent e-mails are received,
connect your cell phone to the Wi-Fi hotspot*
in the vehicle so that the e-mail app on your
cell phone continues to have Internet access.
If you are still not receiving e-mails even
though you have a successful connection,
then contact your e-mail service provider or
your cell phone service provider.
Message options
Applies to: cell phones with Bluetooth Message Access Profile
(MAP)

> Select: [MENU] button > Telephone > left con-
trol button > e-mail (myPhone)/e-mail (secon-
dary phone)* > Inbox/Sent/Outbox > right
control button.

The following options may be available depend-
ing on the selected menu.
Store as template
Ten e-mail templates are stored in the MMI. You
can save up to 10 additional templates of your
own.
— Create an e-mail.
— Select and confirm Store as template.
Resume last edited e-mail
The last e-mail in progress can be resumed.
Reply*
A reply can be sent for the selected e-mail in the
Inbox.
Reply to all*
A reply can be sent for the selected e-mail in the
Inbox and it will be sent to all of the entered re-
cipients.
Forward
The selected e-mail can be forwarded to a differ-
ent recipient.
Delete this message*
The selected e-mail can be deleted.
177

Telephone

Read out)
You can have the MMI read an open e-mail.
E-mail settings*
To display when a new e-mail is received, activate
the E-mail notifications. New e-mails are indicat-
ed with an envelope & in the Infotainment sys-
tem display status line.
Connection manager
See > page 231.
Bluetooth settings*
See > page 233.
Online settings*
See > page 233.
Wi-Fi settings*
See > page 187.
Telephone settings
See > page 180.
G) Tips
— Messages that are deleted in the MMI are
also automatically deleted in the connected
cell phone.
— You cannot read any messages while driv-
ing.
Listening to voicemail
Applies to: vehicles with telephone

> Select: [MENU] button > Telephone > left con-
trol button. Select and confirm Call list/Direc-
tory/Favorites > Voicemail.
Requirement: there must be no voicemail num-
ber stored.
> Entering the voicemail number: enter the de-
sired number. Select and confirm OK.
Requirement: a voicemail number must be stor-
ed.
> Dialing the voicemail number: select and con-
firm
Voicemail.

) Not available in all languages.
178
G) Tips
This service must be set up and activated in
advance by the cell phone service provider.
Directory
Opening the directory
Applies to: vehicles with telephone
After connecting the cell phone, the contacts in it
are automatically imported into the MMI.
Requirement: you must have at least one contact
stored in your cell phone.

> Select: [MENU] button > Telephone > left con-
trol button > Directory.
> Calling a contact: select and confirm a contact
from the directory. The phone numbers for the
selected contact are displayed. To make the
call, select and confirm a phone number.
> Free text search for a contact: see > page 154.

Contacts are displayed in alphabetical order and
can be sorted by first or last name > page 180,
Sort order.
(i) Tips
— Additional information on free text searches
can be found under > page 154.
— Check for a possible request to synchronize
on your cell phone. Requests to synchronize
the directory must be confirmed so that
your cell phone contacts can be loaded into
the MMI.
— Please note that only the directory from the
primary phone* is always displayed.
— The contacts from the mobile device may
not be transferred in alphabetical order. If
there are too many entries, contacts with
different first letters may be missing in the
MMI.
—The contacts in the local MMI memory are
always visible and can be accessed by other
users.