service indicator AUDI A4 2021 Owner´s Manual

8W1012721BC
Emergency call

the emergency call button (2) will blink. The
emergency call will be made. The emergency call
cannot be canceled.
LED status
— Green - The emergency call function is availa-
ble.
— Red - There is a malfunction in the emergency
call function. Contact an authorized Audi dealer
or authorized Audi Service Facility. Note the
messages about the availability of the emer-
gency function > page 179.
— Off - The emergency call function is not availa-
ble, perhaps because no network is available.
Warnings
If there is a critical system failure in the emer-
gency call systems, the vehicle occupants will re-
ceive the following warning: see > page 179, LED
status and > page 179, Messages.
@) Tips
If the emergency call is canceled due toa
poor connection, then the system automati-
cally tries to connect again.
Messages
Applies to: vehicles with emergency call function
& Emergency call function: malfunction! Lim-
ited availability. Please contact Service
If this indicator light turns on and this message
appears, the emergency call function is restrict-
ed. For example, you cannot call the emergency
call center, but data may still be transmitted un-
der certain circumstances. Drive to an authorized
Audi dealer or authorized Audi Service Facility im-
mediately to have the malfunction corrected.
&S Emergency call function: malfunction! Func-
tion unavailable. Please contact Service
If this indicator light turns on and this message
appears, you cannot make an emergency call.
Drive to an authorized Audi dealer or authorized

)) The availability of the services offered depends on the
country and may change in the future.
Audi Service Facility immediately to have the
malfunction corrected.
Online roadside
assistance
Applies to: vehicles with online roadside assistance
An online roadside assistance call )) is a combina-
tion of data transmission and a phone call. The
data transmission from your vehicle forwards im-
portant information to the Audi service center,
such as the vehicle and position data.
Cee Te Re tee cary
Applies to: vehicles with online roadside assistance

RAZ-0443



Fig. 138 Front headliner: online roadside assistance but-
ton
Calling online roadside assistance
> Press the button (@). The LED in the button
turns red. The online roadside assistance call
will be made.
> If you press the button () by mistake, then
press it again.
Audi incident assistance
A minor accident may be detected by the vehicle
electrical system. You are able to select between
online roadside assistance and an emergency call
in the MMI. >
179

8W1012721BC
Navigation

Navigation
Opening navigation
Applies to: vehicles with navigation system



Fig. 139 Route guidance not started
The navigation system directs you to your desti-
nation, around traffic incidents, and on alterna-
tive routes, if desired.
Opening navigation
» Applies to: MMI: Press NAVIGATION on the
home screen.
After accessing the navigation for the first time,
the map is displayed.
Opening navigation using the multifunction
steering wheel
> Applies to: multifunction steering wheel: Select
the Navigation tab in the instrument cluster.
> To display navigation when route guidance has
started, select in the instrument cluster: the
button > Map.
The following functions are available in the MMI:
@ Open the Select destination menu
=> page 183, fig. 140.
@ Open the intelligent search > page 182.
@ Switch between the map and the menu:
press A repeatedly until the desired function
is displayed.
You can find additional information about the
map update at > page 186, Map operation.

ZA WARNING
— The demands of traffic require your full at-
tention. Always read the chapter > page 19,
Traffic safety information.
— The route calculated by the navigation sys-
tem is a driving recommendation. Follow


the traffic regulations that are applicable in
the country where you are operating the ve-
hicle. In the event that the driving directions
contradict traffic regulations, always follow
the traffic regulations applicable in the
country where you are operating the vehicle
to reduce the risk of an accident.
() Note
Read the information about Audi connect, and
be sure to note the connectivity costs section
=>© in General information on page 173.
(i) Tips
— Snow and obstructions on the GPS antenna
or trees and large buildings can impair sat-
ellite reception and affect the system's abil-
ity to determine the vehicle position. Sever-
al deactivated or malfunctioning satellites
can also interrupt GPS reception and affect
the system's ability to determine the vehicle
position.
— Because street names sometimes change,
the names stored in the MMI may in rare
cases differ from the actual street name.
— Applies to: multifunction steering wheel:
Depending on the selected function, opera-
tion through the center display may be re-
quired.
— Applies to: vehicles with Audi connect Info-
tainment: Depending on the country and ve-
hicle equipment, additional services may be
available.
— An additional indicator will appear in the
head-up display.

myAudi navigation
Applies to: vehicles with Audi connect Infotainment
MMI navigation works seamlessly with the myAu-
di app.
Your destinations (favorites, last destinations)
are synchronized through your myAudi account.
All important destinations can be displayed in
the vehicle and in the myAudi app.
181

Checking and Filling

@ Tips
The fuel filler door on your vehicle does not
lock if you lock the vehicle from the inside us-
ing
the central locking switch.
Fuel filler door emergency release
Applies to: vehicles with manual fuel filler door release

If the central locking system malfunctions, the
fuel filler door can be unlocked manually.

Fig. 155 Right side trim panel in the luggage compart-
ment: opening the trim panel

Fig. 156 Luggage compartment: fuel filler door emergency
release
The emergency opening mechanism is located
behind the right side trim panel in the luggage
compartment.
> Open the cover in the side panel > fig. 155.
> To unlock the fuel filler door, loosen the red
loop from the retainer and then pull on the
loop carefully > fig. 1569©.
> Press on the left side of the fuel filler door to
open it > page 218, fig. 153.
@) Note
Only pull on the loop until you feel resistance.
You will not hear it release. If you continue to
220

pull, you could damage the emergency re-
lease mechanism.
Emissions control
system
General information
Z\ WARNING
The temperature of the exhaust system is
high, both when driving and after stopping
the engine.

— Never touch the exhaust tail pipes once they
have
become hot. This could result in burns.
— Do not park your vehicle over flammable
materials such as grass or leaves because
the high temperature of the emissions sys-
tem could start a fire.
— Do not apply underbody protectant in the
exhaust system area, because this increases
the risk of fire.
(er) 1 id (Rel Uae lg
Observe the safety precautions > page 220, Gen-
eral information.


The vehicle may only be driven with unleaded
gasoline, or the catalytic converter will be de-
stroyed.
Never drive until the tank is completely empty.
The irregular supply of fuel that results from that
can cause engine misfires. Uncombusted fuel
could enter the exhaust system, which could
cause overheating and damage to the catalytic
converter.
Malfunction Indicator Lamp (MIL)
If the S indicator light blinks or turns on, there
is a malfunction that is causing poor emissions
quality and that could damage the catalytic con-
verter. Drive slowly to an authorized Audi dealer
or authorized Audi Service Facility to have the
malfunction corrected.

Checking and Filling

Engine oil
If the engine oil level is too low
If you need to add engine oil, use an oil that is
listed on the sticker. The sticker is located at the
front of the engine compartment > page 223,
fig. 159. When using the engine oil listed on the
sticker, you can adjust the oil level as often as
needed.
If engine oil that meets the recommended speci-
fication is not available, in an emergency you
may add a maximum of 1 quart (1 liter) of
ACEA C3 or API SN engine oil one time until the
next oil change.
For more information on the correct engine oil
for your vehicle, contact an authorized Audi deal-
er or authorized Audi Service Facility. Have the oil
changed by an authorized Audi dealer or author-
ized Service Facility.
G) Tips
Audi recommends using engine oils provided
by Audi Genuine Parts.
Messages
Hiturn off engine. Oil pressure too low
Stop driving and switch the engine off. Check the
engine oil level > page 225.
— If the engine oil level is too low, add engine oil
=> page 225. Only continue driving once the in-
dicator light turns off.
— If the engine oil level is correct and the indica-
tor light still turns on, turn the engine off and
do not continue driving. See an authorized Audi
dealer or authorized Audi Service Facility for as-
sistance.
Applies to: vehicles with oil level warning
2 Please add oil immediately.
Stop driving and switch the engine off. Check the
engine oil level > page 225 and add engine oil
immediately > page 225.
3 Add max. x qt (x l) oil. You can continue
driving
224
Add the amount of oil shown immediately
=> page 225.
EA Please reduce oil level
There is too much oil in the engine and there is a
risk of damaging the catalytic converter or en-
gine. Drive to an authorized Audi dealer or au-
thorized Audi Service Facility immediately to have
engine oil extracted if necessary. Avoid high en-
gine speeds, full acceleration, and heavy engine
loads.
3 Oil level sensor: oil change necessary. Please
contact Service
Fuel has entered the engine oil. This will cause
the engine oil level to rise slowly and the engine
oil quality to decrease. Do not extract engine oil
to reduce the level, because this will increase the
risk of engine damage. Drive to an authorized
Audi dealer or authorized Audi Service Facility im-
mediately to have engine oil extracted.
& Oil level system: malfunction! Please con-
tact Service
The sensor that checks the engine oil level has
malfunctioned. Drive immediately to an author-
ized Audi dealer or authorized Audi Service Facili-
ty to have the malfunction repaired.
2 Oil pressure sensor: malfunction! Please
contact Service
The sensor that checks the engine oil pressure
has malfunctioned. Drive immediately to an au-
thorized Audi dealer or authorized Audi Service
Facility to have the malfunction repaired.
i Please drive to warm up engine
Fuel has entered the engine oil, either due to low
outside temperatures or frequent short drives.
Drive until the engine is warm so that the fuel in
the engine oil will evaporate. Avoid high engine
speeds, full accelerating, and heavy engine loads
when doing this.
G) Tips
The oil pressure warning =} is not an oil level
indicator. Always check the oil level regularly.

8W1012721BC
Checking and Filling
Checking the engine oil level and the road conditions. The dilution of oil
from condensation or fuel residue as well as
the age of the oil also play a role. Because

The engine oil level can be checked in the MMI.
Observe the safety precautions > page 221, Gen- engine wear increases with mileage, oil con-
eral information. sumption will increase again over time until
it may be necessary to replace worn compo-
> Park the vehicle on a level surface.
> Shut the engine off when it is warm.
> Switch only the ignition back on.
> Wait approximately two minutes.
> Applies to MMI: Select on the home screen: VE-
HICLE > Settings & Service > Oil level.
> Read the oil level in the display. Add engine oil
if the bar in the oil level indicator is just below
“min” > page 225.
nents.
— Because all these variables play a role, it is
not possible to define an oil consumption
standard. Therefore, the oil level must be
checked regularly.
— If you believe that your engine has in-
creased its oil consumption, contact an au-
thorized Audi dealer or authorized Audi
Service Facility to determine the cause.
Please note that an exact oil consumption
© Note measurement must be done with the neces-
If the engine oil level is too low or too high, sary care and accuracy and may take time.
there is a risk of engine damage. An authorized Audi dealer or authorized
Audi Service Facility is trained in accurately
@ Tips measuring the oil consumption.
The oil level indicator in the display is only an — You can find information on engine oil and
informational display. If the oil level is too engine oil capacities for the USA at www.
low, a minimum oil warning appears in the in- audiusa.com/help/maintenance, or for Can-
strument cluster. Add oil and close the hood. ada at www.audi.ca/ca/web/en/
The current oil level will be displayed on the customer-area/care-and-maintenance/
MMI the next time the ignition is switched on. audi-service-schedules.html, or call
800-822-2834.
@ Tips
The engine oil consumption may be up to Adding engine oil
0.5 quart/600 miles (0.5 liter/1,000 km), de-
pending on driving style and operating condi-
tions. Consumption may be higher during the
first 3,000 miles (5,000 km). The engine oil
level must be checked regularly. It is best to
check each time you refuel your vehicle and
before long drives.

B8K-2120
— Because of the lubrication and cooling of
the engine, combustion engines consume
oil. The oil consumption varies depending
on the engine and may change during the
service life of the engine. Engines generally
consume more oil at the beginning during Observe the safety precautions > page 221, Gen-
the break-in period. Then oil consumption eral information.
stabilizes after the break-in period.
— Under normal conditions, oil consumption
depends on the quality and viscosity of the
oil, the engine RPM, the climate conditions,



Fig. 160 Engine compartment: engine oil filler opening
cover
> Turn the engine off.
> Open the hood & page 222.
225

8W1012721BC
Checking and Filling


— Maintain enough distance when you are re-
moving the oil drain plug. While doing this,
keep your forearm parallel to the ground to
reduce the risk of hot oil dripping down your
arm.
— Drain the oil into a container designed for
this purpose that is large enough to hold the
full amount of oil in your engine.
— Engine oil is poisonous. Always store out of
reach of children.
— Prolonged contact of used engine oil with
the skin may cause skin damage. Always
wash oil off immediately with soap and wa-
ter to protect your skin.
@) Note
Do not mix any additives with the engine oil.
Additives may cause engine damage that is
not covered by your New Vehicle Limited War-
ranty.

() For the sake of the environment
— Before changing the engine oil, make sure
you can dispose of the used engine oil cor-
rectly.
— Engine oil must always be disposed of cor-
rectly. Do not dump it in the yard, in the for-
est, or in open water, river channels, or sew-
ers.
— Have your used engine oil recycled by bring-
ing it to a used oil collection site or contact
a gas station.
Cooling system
The engine cooling system is filled with a mixture
of purified water and coolant additive at the fac-
tory. This coolant must not be not changed.
The coolant level is monitored using the B indi-
cator light. However, occasionally checking the
coolant level is recommended.
Messages
/_E| Turn off engine and check coolant level. See
owner's manual
The coolant level is too low.
Stop driving and switch the engine off. Check the
coolant level > page 228.
— If the coolant level is too low, add coolant
=> page 228. Only continue driving once the in-
dicator light turns off.
& Coolant temperature: too high. Please let
engine run while vehicle is stationary
Let the engine run at idle for a few minutes to
cool off, until the indicator light turns off.
— If the indicator light does not turn off, do not
continue driving the vehicle. See an authorized
Audi dealer or authorized Audi Service Facility
for assistance.
| Coolant system: malfunction! Please turn
off engine
Do not continue driving, shut the engine off, and
switch the ignition off.
— See an authorized Audi dealer or authorized
Audi Service Facility for assistance.
Coolant additive
The coolant additive is made of anti-freezing and
corrosion protection agents. Only add the follow-
ing coolant additives mixed with distilled water.

Coolant additive Specification


Gl12evo TL774L

The amount of coolant additive that needs to be
mixed with water depends on the climate where
the vehicle will be operated. If the coolant addi-
tive percentage is too low, the coolant can freeze
and damage the engine.


Coolant Freeze protec-
additive tion
Warm min. 40% min. -13 °F
regions max. 45% 25 °C)
Cold min. 50% max. -40 °F
regions max. 55% (-40 °C)

@) Note
— Before the start of winter, have an author-
ized Audi dealer or authorized Audi Service
227
>

Checking and Filling


accident. Do not continue driving. See an au-
thorized Audi dealer or authorized Audi
Service Facility for assistance.
— If the brake fluid is old, bubbles may form in
the brake system during heavy braking. This
could impair braking performance and driv-
ing safety, which increases the risk of an ac-
cident.
— The brake fluid in your vehicle must meet
the standard VW 501 14 and is available at
an authorized Audi dealer or authorized
Audi Service Facility. If this brake fluid is not
available, another high-grade brake fluid of
equivalent quality may be used, and it must
meet the U.S. Federal Motor Vehicle Stand-
ard (FMVSS) 116 DOT 4, Class 6.

Switch off all electrical equipment that is not
needed. If necessary, some equipment will be
switched off automatically. Vehicle functions or
driving stability may be limited. Drive to an au-
thorized Audi dealer or authorized Audi Service
Facility immediately.
z= Electrical system: low battery charge. Bat-
tery
will be charged while driving
The starting ability may be impaired.
If this message turns off after a little while, the
vehicle battery has charged enough while driving.
If this message does not turn off, drive immedi-
ately to an authorized Audi dealer or authorized
Audi Service Facility.

@) Note
— If the brake fluid level is above the MAX
marking, brake fluid may leak out over the
edge of the reservoir and result in damage
to the vehicle.
— Do not allow any brake fluid to come into
contact with the vehicle paint, because it
will corrode the paint.
Electrical system
If the = / B or = indicator light turns on,
there is a malfunction in the power supply, the
battery, or the vehicle electrical system.
mz / B Electrical system: malfunction! Safely
stop vehicle
Do not continue driving and switch the ignition
off > A\. See an authorized Audi dealer or author-
ized Audi Service Facility for assistance.
= Electrical system: malfunction! Restart not
possible. Please contact Service
If you switch the ignition off, you will not be able
to restart the vehicle. Vehicle functions or driving
stability may be limited. Drive to an authorized
Audi dealer or authorized Audi Service Facility im-
mediately.
= Electrical system: malfunction! Please con-
tact Service
230
ZA\ WARNING
When there is an electrical system malfunc-
tion, vehicle functions may not work and driv-
ing stability may be limited, which increases
the risk of an accident. Do not continue driv-
ing and switch the ignition off. See an author-
ized Audi dealer or authorized Audi Service Fa-
cility for assistance.

Battery
ela lame (Tem eeecela)
Because of the complex power supply, all work on
batteries such as disconnecting, replacing, etc.,
should only be performed by an authorized Audi
dealer or authorized Audi Service Facility > A\.
Multiple batteries with different technologies
may be installed in your vehicle:
— Vehicle battery (for example, for starting the
engine, basic power supply) > page 231, 12
Volt vehicle battery or > page 232, Other bat-
tery types
— Auxiliary battery (for example, for recuperation
or optional equipment) > page 232, Other bat-
tery types
Not running the vehicle for long periods of
time
The battery will gradually drain if the vehicle
does not run for long periods of time. To ensure >

8W1012721BC
Checking and Filling


— A highly explosive mixture of gases can form
when charging batteries. Only charge the
battery in well-ventilated areas.
— A drained battery can freeze at tempera-
tures around 32 °F (0 °C). Do not charge or
use a frozen or thawed battery. If ice forms,
the battery housing can crack and battery
electrolyte can leak out, which increases the
risk of an explosion and chemical burns.
Contact an authorized Audi dealer or author-
ized Audi Service Facility for more informa-
tion.
— Do not connect or disconnect the charging
cable while charging because this increases


the risk of an explosion.

@) Tips
Read all of the manufacturer's instructions
for the charger before charging the battery.
Windshield washer
system

B8W-0125



Fig. 164 Engine compartment: washer fluid reservoir cap
Observe the safety precautions > page 221, Gen-
eral information.
The windshield washer reservoir © contains the
cleaning solution for the windshield/rear win-
dow* and the headlight washer system*
> fig. 164, > page 223. The reservoir capacity
can be found in > page 287.
To reduce the risk of lime scale deposits on the
spray nozzles, use clean water with low amounts
of calcium. Always add window cleaner to the wa-
ter. When the outside temperatures are cold, an
anti-freezing agent should be added to the water
so that it does not freeze.
Messages
3 Please add washer fluid
Fill the washer fluid for the windshield washer
system and the headlight washer system* when
the ignition is switched off.
@) Note
— The concentration of anti-freezing agent
must be adjusted to the vehicle operating
conditions and the climate. A concentration
that is too high can lead to vehicle damage.
— Never add radiator anti-freeze or other addi-
tives to the washer fluid.
— Do not use a glass cleaner that contains
paint solvents, because this could damage
the paint.
Service interval display
The service interval display detects when your ve-
hicle is due for service.
The service interval display works in two stages:
— Inspection or oil change reminder: after driv-
ing acertain distance, a message appears in the
instrument cluster display each time the igni-
tion is switched on or off. The remaining dis-
tance or time is displayed briefly.
— Inspection or oil change due: if your vehicle
has reached an inspection or oil change interval
or both intervals at the same time, the mes-
sage Inspection due! or Oil change due! or Oil
change and inspection due! appears briefly af-
ter switching the ignition on or off.
Checking service intervals
You can check the remaining distance or time un-
til the next oil change or next inspection in the
Infotainment system.
Applies to MMI: Select on the home screen: VE-
HICLE > Settings & Service > Service intervals.
Resetting the indicator
An authorized Audi dealer or authorized Audi
Service Facility will reset the service interval dis-
play after performing service.
233
>

Checking and Filling

If you have changed the oil yourself, you must re-
set the oil change interval.
Applies to: MMI: To reset the display, select on
the home screen: VEHICLE > Settings & Service
> Service intervals.
@) Note
— Only reset the oil change indicator if the oil
was changed.
— Following the service intervals is critical to
maintaining the service life and value of
your vehicle, especially the engine. Even if
the mileage on the vehicle is low, do not ex-
ceed the time for the next service.
234

Wheels


—Only use tires that are more
than six years old when abso-
lutely necessary and drive
carefully when doing so.
—Do not use run-flat tires on
your vehicle. Using them when
not permitted can lead to ve-
hicle damage or accidents.
—If you install wheel covers on
the vehicle, make sure they al-
low enough air circulation to
cool the brake system. If they
do not, this could increase the
risk of an accident.


Tire wear and damage
N
LA

Fig. 166 Tire profile: treadwear indica-
tor
Tire wear
Check the tires regularly for wear.

D Obey any applicable regulations in the
country where the vehicle is being oper-
ated.
244
—Inflation pressure that is too low
or high can increase tire wear
considerably.
—Driving quickly through curves,
rapid acceleration, and heavy
braking increase tire wear.
—Have an authorized Audi dealer
or authorized Audi Service Facili-
ty check the wheel alignment if
there is unusual wear.
—Have the wheels rebalanced if an
imbalance is causing noticeable
vibration in the steering wheel.
If you do not, the tires and other
vehicle components could wear
more
quickly.
Treadwear indicator
Original equipment tires contain
treadwear indicators in the tread
pattern, which are bars that are
1/16 inch (1.6 mm) high and are
spaced evenly around the tire per-
pendicular to the running direc-
tion > fig. 166. The letters “TWI”
or triangles on the tire sidewall
indicate the location of the tread-
wear indicators.
The tires have reached the mini-
mum tread depth !) when they >