Service AUDI A6 2020 Owners Manual

4K0012721BD
Foreword
Thank you for choosing an Audi - we value your trust in us.
Your new Audi will allow you to experience the best in groundbreaking technology and premium quality
equipment that a vehicle has to offer. We recommend that you read your Owner's Manual thoroughly
so that you quickly become acquainted with your Audi and make use of all of its features.
In addition to explaining how the different features work, we provide many useful tips and information
concerning your safety, how to care for your vehicle, and how to maintain your vehicle's value. We also
give you useful tips and information on how to drive your vehicle more efficiently and in an environ-
mentally-friendly manner.
We hope you enjoy driving your Audi and we wish you safe and pleasant motoring.
AUDI AG

A WARNING

Operating, servicing and maintaining a passenger vehicle or
off-highway motor vehicle can expose you to chemicals includ-
ing engine exhaust, carbon monoxide, phthalates, and lead,
which are known to the State of California to cause cancer and
birth defects or other reproductive harm. To minimize expo-
sure, avoid breathing exhaust, do not idle the engine except as
necessary, service your vehicle in a well-ventilated area and
wear gloves or wash your hands frequently when servicing
your vehicle. For more information go to www.P65Warnings.
ca.gov/passenger-vehicle.

4K0012721BD
Table of contents


All wheel drive (quattro).............. Lid,
Electronic Stabilization Control......... 112
Tratlerstowlinigg.. «eck 6 wecns 6 o aes £45
Driving with atrailer................. 115
Assist systems................... 118
Assist systems................... 118
General information. . 118
Surrounding area detection............ 119
Switching the systems on and off....... 121,
Driving information.............. 123
Speed warning system................ 12:3
Camera-based traffic sign recognition... 123
Traffic light information.............. 125
Lapitimeron + 3 ssa oo aeenvs o 6 seaeene & 6 sense 126
Night vision assist... ............000. 127
Driver assistance................. 130
Cruise control system............00-5 130
Efficiency assist..............2--000. 131
Adaptive cruise assist................ 134
Distance warning ..............00000. 143
Lane departure warning............... 144
Audi presense............-.22--000 146
Side assist... 0... eee cece eee eee 150
Exit warning ...........-.02.0 ese eeee 152
Intersection assistant................ 153
EMergeneysassisti. «swe & wesaos a x wore e as 154
Parking and maneuvering....... 156
INtroduction « & wesc 2 2 senses oe mame 2% eee 156
Parking system plus...............04. 156
Rearview camera and peripheral cameras. 158
Rear cross-traffic assist............00. 162
Infotainment system............ 164
Tele pAONnG.: s «cian 2 mwag sy eager 164
IMEROMUCHION « & cseece « « cavnwen ws x oezane % « onerens 164
Setup... ee eee eee ee 164
Using the Audi phone box............. 166
Using the:telephomesss << sisi « « cvsses + © a0 168
MessageS ... 0... 0. cece eee eee 171
SOttiNngS swiss & cawis + # ees + peewee s Hewes 174
Instrumenticlustetivess so sssie 6 once a i ove 175
Troubleshooting............-..000005 176

PAC COMIMBCE 's. cesses 5 6 cise 6 v eseees wo one 177
General information................- 177
Audi connect Infotainment............ 177
Using a Wi-Fi hotspot................ 178
Audi connect Infotainment services..... 178
Audi connect vehicle control services.... 179
S@ttiNgS sess oo canoe + sen wv ween we Ra 181
Troubleshooting..............--.0005 182
Emergency call................... 183
OVERVIEW ovens « suse » 0 uncuem » 0 comes x 6 ene 183
Emergency call...................00. 183
Online roadside assistance............ 184
Navigation........................ 185
Opening navigation.................. 185
myAudi navigation................... 185
Entering adestination................ 186
Stopping route guidance.............. 190
Mapes + 5 cscs 2 6 wren oo amma © 8 awn 8 ow 191
Personal route assistance............. 193
Alternative routes.............2--00. 193
Additional functions................. 194
Satellite map 195
Map update.... 196
Traffic information w. «sess 2 2 even as sore 197
Options and settings................. 198
RAGIG:: «cas cs seus cs pemg 2 ¢ eww +o ee 201
Opening the radio...............00.. 201
Radio functions................00055 202
Online radio's: ss sees = + ewes sv Hewes ee 205
Options and settings..............00e 206
Troubleshooting.............---000ee 208
PROS wesc as soaen 6 3 sonweme 3 7 meen 6 eo 209
Generalinformation................. 209
SD card redder’. «2223 is seaxserenes ees 209
DVDidiiVe
« sisi 5 2 sere 2 6 were 2 8 worm © ee 209
Bluetooth audio player............... 210
Online Medias ¢ sis ¢ = eases 4s Haw a eee 211
Amazon’Alexains = «esis 2 a eee 2 wane 3 os 212
Multimedia connections............-. 212
Playing media...............0--00005 213
Options and Settingsis« ¢ ¢ woos sy wawu aa 217
Supported media and file formats...... 219
Troubleshooting............0-seee eee 220

Table of contents


Audi smartphone interface...... Z21,
Setup... eee eee ee eee 221
TrOuUBLESHOOtING wees « & wees « 2 eos so eee 222
Additional settings.............. 223
System settingS.......0seeecceeveees 223
Connected devices ...... 0.0... 000 e eee 224
Legalinformation..................5 225
Maintenance and Care........... 227
Checking and Filling............. 227
Fuel... 2. cece eee eee eee eee 227
Refuelingjecs ss sees se ane + eeee § s peme 228
Emissions control system...........4. 230
Engine compartment................. 231
ERGINGOtls seus 2 x seme « ¥ neue =e oRBER Fae 234
Cooling:system . « sscses v < ssesens vo eevee so ave 238
Brake fluid... 2... eee eee eee 240
Electrical SySteMi wis ¢ scm ae mews eg ey 240
Battery: « & cess 6 6 ceva © 5 mews « wenn ¥ © oi 241
Windshield washer system...........- 243
Service interval display............... 244
Wheels ........ 0... eee 245
Wheels and Tires . . 245
Tire pressure monitoring system....... 263
Care and cleaning................ 266
General
information................. 266
Car washess « siscica ea suasen a i wana # w auavars a a 266
Cleaning and care information......... 267
Taking your vehicle out of service....... 271
Do It Yourself .................... 272
Emergency assistance........... 272
General information..............0.. 272
Equipment.........-...00 2. cece eee 272
Tire Mobility’ Kit « sc ss ces scans 8 ees 272
Replacing wheels................-00. 274
Space-saving spare tire............... 278
Collapsible spare tire..............02. 278
JUITIP'SESPCING « cores s « weve « ¥ eerws & 2 cores 279
TOWING senses <2 seexsie s > costeine © « serene « o samenes 281
Fuses and bulbs.................. 284
FUSCSiercs i & accaans ao cena ooo mero wom ROI & 284
Bulbs. .... 0... eee eee eee eee eee 288
Customer information........... 289
Data privacy..................000. 289
Image recording............seeeeeees 289
Datamemoniesy. « s sscams sv sume ov ene a 0s 289
Transmitted information.............. 290
Accessories and technical
CHANGES... 1... eee eee eee 293
Warranty......... 00-000. e eee eee 293
Audi Literature Shop..............00. 293
Driving in other countries............. 293,
Maintenance, repairs, and technical
MOGIFIcAatIONS vase x x mem = x saw x 2 sue 293
Accessories and parts................ 295
Reporting Safety Defects.............. 295
Declaration
of compliance for
telecommunications equipment and
electronic systems............---0000- 296
Wechinicaldata:... . secs. s wen es ews 298
Identification data................00. 298
Vehicle dataiscs: = s xews 2s eens sp oes ye 298
Index... 0.2... eee 300

Instrument cluster

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Fig. 3 Instrument cluster overview (analog)
Depending on the vehicle equipment, the follow- (8) Right additional display with speed-


ing items may appear in the instrument cluster: ometer
@ Display ©) Left additional display with:
— Engine coolant temperature ~E. . . 14 SIGOAR vans oo inane ow amonans a seen we an 95
Left dial — Audi drive select mode ......... 108
—Tachometer ...............-- 15
Tab are ai so cers. « 2 wens oe ceresss a @ say 13 A NS
Ceritralar@a cous seenneceeeuses 13 Applies to: vehicles with Audi virtual cockpit
If there is a severe malfunction in the instru-
ment cluster, the display may turn off. The A
indicator light may also turn on. Stop the ve-
hicle safely. See an authorized Audi dealer or
— Speedometer authorized Audi Service Facility for assistance.
Fuellevel Md ..............00005 229
Status line (one or two lines)
Right dial
— Convenience display



12

4K0012721BD
Instrument cluster

instrument cluster display turns on, the coolant
temperature is too high > page 238.
C) Note
— Auxiliary headlights and other accessories in
front of the air intake impair the cooling ef-
fect of the coolant. This increases the risk of
the engine overheating during high outside
temperatures and heavy engine load.
— The front spoiler also helps to distribute
cooling air correctly while driving. If the
spoiler is damaged, the cooling effect will
be impaired and the risk of the engine over-
heating will increase. See an authorized
Audi dealer or authorized Audi Service Fa-
cility for assistance.
Tachometer
The tachometer (2) > page 12 displays the engine
speed in revolutions per minute (RPM). The be-
ginning of the red zone in the tachometer indi-
cates the maximum permissible engine speed for
all gears once the engine has been broken in. Be-
fore reaching the red zone, you should shift into
the next higher gear, select the "D" or "S" selec-
tor lever position, or remove your foot from the
accelerator pedal.
Engine speed limitation
If the Ba indicator light turns on, the engine will
be automatically limited to the RPM displayed in
the instrument cluster. This will protect the en-
gine components, for example during a cold start
or from overheating.
The engine speed limitation will be deactivated
once the engine has reached its normal operating
temperature and you have released the accelera-
tor pedal.
If the engine speed limitation was activated by
an engine control malfunction, the indicator
light also turns on. Make sure the engine speed
does not go above the speed displayed, for exam-
ple when downshifting. Drive to an authorized
Audi dealer or authorized Audi Service Facility im-
mediately to have the malfunction corrected.
CG) Note
The needle in the tachometer may only be in
the red area of the gauge for a short period of
time before there is a risk of damaging the
engine. The location where the red zone be-
gins varies depending on the engine.
Odometer
The trip odometer and odometer are displayed in
the status line ©) > page 12.
The trip odometer shows the distance driven
since it was last reset. It can be used to measure
short distances. The odometer shows the total
distance that the vehicle has been driven.
Resetting the trip odometer
> Select on the instrument cluster: vehicle func-
tions tab > EJ button > Reset mi.
(i) Tips
Distances are displayed in mi (miles) or km
(kilometers).
Outside temperature
display
The outside temperature is displayed in the sta-
tus line ©) > page 12.
If your vehicle is stationary or if you are driving at
very low speeds, the temperature displayed in
the instrument cluster may be slightly higher
than the actual temperature outside due to heat
radiating from the engine.
At temperatures below 41 °F (+5 °C), a snowflake
symbol appears in front of the temperature dis-
play > A.

Z\ WARNING
Do not assume the roads are free of ice based
on the outside temperature display. Be aware
that there may be ice on roads even when the
outside temperature is around 41 °F (+5 °C)
and that ice can increase the risk of accidents.

15

Voice recognition system

voice recognition. A supported menu language
must be selected. When there is an active Inter-
net connection, the spoken command is evaluat-
ed in the vehicle and online.
> When you switch on the voice recognition sys-
tem for the first time, a menu for the online
recognizer opens. Or:
> Applies to: MMI: Select on the home screen:
SETTINGS > General > Speech dialog system >
Consent to online speech recognizer.
> Read the licensing agreements and accept
them.
Activating Amazon Alexa!)
Applies to: vehicles with Amazon Alexa Integration
You can activate Amazon Alexa to access special
additional functions. A supported menu lan-
guage must be selected. A reduced number of
commands are available during this.
Requirement: you must be logged in to your
myAudi account in the vehicle. The online recog-
nizer must be activated.
> Applies to: MMI: Select on the home screen:
USER > Connect to Amazon Alexa.
> Follow the instructions in the display.
> After connecting successfully, turn on the voice
recognition system as normal > page 27,
Switching the voice recognition system on or
off, say the activation word “Alexa”, and then
say the desired command.
() Note
Read the information about Audi connect, and
be sure to note the connectivity costs section
=@) in General information on page 177.
External voice operation
Applies to: vehicles with external speech dialog system
You can access and control the voice operation on
a connected mobile device through your vehicle.

2) AUDI AG provides access to services from third party pro-
viders. Permanent availability cannot be guaranteed, be-
cause that depends on the third party provider.
238
Switching external voice operation on or off
Requirement: the ignition and the MMI must be
switched on. A mobile device must be connected
to the MMI with the Handsfree profile
=> page 164. The mobile device being connected
must have voice control that can be controlled
externally. There must be no phone calls in prog-
ress and the parking aid must not be active.
> To switch on the external voice operation, press
and hold the «€ button longer on the multifunc-
tion steering wheel.
> To switch off the external voice operation, press
and hold the «€ button longer on the multifunc-
tion steering wheel or press Cancel.
Using external voice operation
> Say the desired command after the signal tone.
> To reactivate voice recognition when it is
paused, press the «¢ button briefly on the mul-
tifunction steering wheel or press Resume.
(i) Tips
AUDI AG simply provides access to control
your mobile device with voice operation and
does not assume any responsibility for the
content and commands within the external
voice control.

4K0012721BD
Global functions

Global functions
Additional function
buttons

Fig. 20 Right side of the multifunction steering wheel




Fig. 21 MMI On/Off knob with joystick function
Adjusting the volume
You can adjust the volume of an audio source or a
system message (for example, from the voice
recognition system) when the sound is playing.
> To increase or decrease the volume, turn the
right
thumbwheel @) © fig. 20 upward or
downward, or turn the On/Off knob @) ° fig. 21
to the right or left.
> To mute, push the right thumbwheel or the
On/Off knob.
Selecting the previous/next track or station
> Press the l the On/Off knob to the Left or right.
Fast forward/rewind
> Press and hold the ] button @, or
press the On/Off knob to the left or right until
the desired playback position is reached.
Quick access steering wheel button
Depending on vehicle equipment, the button @)
may provide quick access to various functions.
You can program the >K button with various func-
tions.
> To bring up the function that is currently set,
press the >K button.
> To perform the function that is currently set,
press and hold the >K button, or:
> Applies to MMI: Select on the home screen: VE-
HICLE > Settings & Service > Steering wheel
button assignment.
» Select and confirm the desired function.
Switching the voice recognition system on or
off
w€ button @), see > page 27.
Using the telephone functions
button @, see > page 168.

ZA WARNING
Adjust the volume of the audio system so that
signals from outside the vehicle, such as po-
lice and fire sirens, can be heard easily at all
times.

29

4K0012721BD
Personalization

— Bluetooth device 1/Bluetooth device 2*: Re-
quirement: after a Bluetooth device has been
paired with the MMI, you must be logged in to
myAudi in the vehicle. Follow the system in-
structions and save the desired Bluetooth de-
vice. You will be automatically logged in when
your Bluetooth device is connected to the MMI,
and automatically logged out when the Blue-
tooth connection to your mobile device is dis-
connected.
@ Tips
— For some Audi connect Infotainment serv-
ices, you may also have to enter your myAu-
di access information when accessing serv-
ices in the MMI.
— Regardless of the key user and additional
users, you can only connect one myAudi ac-
count to your vehicle.
User management
Applies to: vehicles with user management
The vehicle owner must be set up as the key user
for some Audi connect vehicle control services,
which depend on the vehicle equipment.
Setting the key user
Requirement: a key user must not be set yet.
> To set a key user for the vehicle, you will need a
myAudi account. Register at my.audi.com.
> Add your vehicle at my.audi.com and then veri-
fy your myAudi account using the verification
process that is provided.
> Applies to MMI: Select on the home screen:
USER > User management > (Key user) > Set
key user.
> Applies to: MMI: Follow the system instructions
and enter the 10-digit vehicle code > page 36.
The key user is set. You have the rights to use
the
Audi connect vehicle control services
=> page 179 that depend on vehicle equipment
as well as the ability to manage other vehicle
functions and any other users.
Managing additional users
Depending on the vehicle equipment, you can
grant authorization for additional users to use
Audi connect vehicle control services at my.audi.
com.
Removing the key user
If you remove the key user, all other users and
their authorizations will be deleted. It will no
longer be possible to use the Audi connect vehi-
cle control services, depending on the vehicle
equipment.
Requirement: a key user must be set.
> Applies to: MMI: Select on the home screen:
USER > User management > (Key user) > Re-
move key user.
@) Tips
— Depending on the country, you may be able
to use the myAudi app or my.audi.com.
— Depending on the vehicle equipment, you
may be able to reset specific functions to
the factory default settings.
— Depending on the vehicle equipment, log-
ging into myAudi in the vehicle may not be
required to use Audi connect vehicle control
services.
— If you sell your vehicle, remove the key user
and reset all settings to the factory set-
tings.
— Store the vehicle code in a secure place. It
may be necessary to re-enter the vehicle
code.
— Pay attention to upper- and lower-case let-
ters when entering the vehicle code.
— If you do not have the 10-digit vehicle code,
contact an authorized Audi dealer or author-
ized Audi Service Facility.
31

4K0012721BD
Opening and closing


ZA\ WARNING
Follow the safety precautions > page 32.


Z\ WARNING
Applies to: vehicles with power closing
—To reduce the risk of injury, make sure that
the
area where the door is closing is clear
during the closing process.
— The closing process can be stopped at any
time by pulling on the outer or inner door
handle.

@) Note
The following applies when locking the vehi-
cle:
— If the vehicle key that was last used is de-
tected inside the passenger compartment,
then the vehicle cannot be locked from the
outside using the sensor. Take the vehicle
key with you and lock the vehicle again. Oth-
erwise, the vehicle will not be protected
against unauthorized access.
— If you try to lock the vehicle using the but-
ton on the vehicle key while the front pas-
senger's or rear door is open, and you acci-
dentally place the vehicle key inside the pas-
senger compartment and close the door,
the vehicle will lock at first. But if the key-
less system detects a vehicle key inside the
vehicle after it locks, then the vehicle will
unlock again. The turn signals will flash sev-
eral times to indicate this. If you do not
open the vehicle to remove the vehicle key
within a brief period, then the vehicle will
lock automatically. This prevents the vehicle
from being left unlocked for long periods of
time. The vehicle key will then be locked in-
side the vehicle.
— If the luggage compartment lid closes and
the system detects that the last vehicle key
that was used is inside the luggage com-
partment, then the luggage compartment
lid will open again. The turn signals will
flash several times to indicate this. The
doors will lock. Always take the vehicle key
with you, or unauthorized persons may be
able to enter the vehicle.
@) Tips
— Do not leave valuables unattended in the ve-
hicle. A locked vehicle is not a safe!
—The LED in the driver's door rail blinks when
you lock the vehicle. If the LED turns on for
approximately 30 seconds after locking,
there is a malfunction in the central locking
system. Have the problem corrected by an
authorized Audi dealer or authorized Audi
Service Facility.
Setting the central locking system
You can adjust the central locking system to your
preferences. The settings depend on the vehicle
equipment.
> Applies to: MMI: Select on the home screen:
VEHICLE > Settings & Service > Central lock-
ing.
Door unlocking
—If you select All, all doors and the luggage
compartment lid will be unlocked when unlock-
ing the vehicle.
— If you select Driver's door, only the driver's
door will be unlocked. To unlock all doors and
the luggage compartment lid, press the &@ but-
ton on the vehicle key twice. In vehicles with a
convenience key”, only the driver's door will un-
lock when you pull the driver's door handle. If
you pull another door handle, the entire vehicle
will be unlocked.
The entire vehicle will always be locked when you
press the & button.
Long press to open windows
You can select if all windows and the panoramic
glass roof* should open using the vehicle key
=> page 44, Convenience opening and closing. If
you press and hold the fj button on the vehicle
key, all of the windows and the panoramic glass
roof* will close.
Disable rear lid handle
You can select if the luggage compartment lid
can open with the handle. If you activate this
function, the luggage compartment lid can only >
33

Opening and closing

be opened with the As button on the vehicle key
or in the driver's door. In vehicles with a conven-
ience key*, you can still open the luggage com-
partment lid using the handle if an authorized
convenience key is detected > page 38.
Fold mirrors
You can select if the exterior mirrors automatical-
ly fold in when locking.
Tone
when locking!)
You can select if an audio signal sounds when
locking the vehicle.
Open with convenience key
Applies to: vehicles with convenience key
You can deactivate the feature for unlocking us-
ing
the sensor. The function for locking via the
sensor will still be enabled > page 37.
@ Tips
The settings are automatically stored and as-
signed to the active personal profile.
(eye ale dy Renae



Fig. 22 Driver's door: central locking switch
> To lock or unlock the vehicle, press the § or B
button > /\.
When locking the vehicle with the central locking
switch,
the following applies:
— The doors and the luggage compartment lid
cannot be opened from the outside for security
reasons, for example, to reduce the risk of un-
authorized entry while stopped at a light.

D This function is not available in all countries.
34
— The LED in the central locking switch turns on
when all doors are closed and locked.
— You can open the doors individually from the in-
side by pulling the door handle one time. To
open the rear doors individually, you must pull
the door handle twice.
— In the event of a crash with airbag deployment,
the doors unlock automatically to allow access
to the vehicle.

Z\ WARNING
— Follow the safety precautions > page 32.
— The central locking button works when the
ignition is switched off.
— The central locking switch is inoperative
when the vehicle is locked from the outside.
Messages
3} Driver's door: malfunction! Shift to P before
leaving vehicle. See owner's manual

There is a malfunction in the driver's door. Secure
the vehicle before exiting by selecting the “P” se-
lector lever position. Drive immediately to an au-
thorized Audi dealer or authorized Audi Service
Facility to have the malfunction repaired.
2B Central locking: malfunction! See owner's
manual
There is a central locking malfunction. If the
doors cannot lock, you can emergency lock the
doors > page 35. Drive to an authorized Audi
dealer or authorized Audi Service Facility immedi-
ately to have the malfunction corrected.
B Door lock: opening while driving is only pos-
sible with the emergency release. See owner's
manual
It is not possible to power unlock the doors at
speeds above approximately 9 mph (15 km/h). If
you must open doors at higher speeds in cases of
emergency, you can manually unlock the door by
forcefully pulling the door handle beyond its no-
ticeable resistance two times. Then press the
door handle back into its original position, if nec-
essary.