service AUDI A7 2020 Owners Manual

Additional settings

Bluetooth
> Applies to: MMI: Select on the home screen:
SETTINGS > Connection settings > Bluetooth.
Bluetooth
You can select a setting for visibility of the MMI
to other Bluetooth devices. To connect a new
Bluetooth device, the Visible setting must be se-
lected. If Invisible is selected, a Bluetooth con-
nection will only be possible with paired devices.
If Off is selected, no Bluetooth device can be con-
nected.
Bluetooth audio player
When this function is switched on, the profile
will load automatically when your Bluetooth au-
dio player is within range.
Bluetooth name
The MMI’s Bluetooth name is displayed and can
be changed.
Tyee M olor hd
> Applies to: MMI: Select on the home screen:
SETTINGS > System maintenance > Software
update.
> If necessary, insert a storage medium with the
update data into the corresponding drive
=>page 215.
> Press Search for updates.
> Select the corresponding update.
> Press Next.
> Follow the system instructions.

ZA\ WARNING
— Perform the installation only when the vehi-
cle is stationary. Otherwise, this increases
the risk of an accident
— If the installation fails, contact an author-
ized Audi dealer or authorized Audi Service
Facility immediately to have the malfunction
corrected.
() Note
The connection costs for the software update
are included in the Audi connect pricing.

220
G) Tips
The length of the process depends on the size
of the update.
Factory default settings
> Applies to: MMI: Select on the home screen:
SETTINGS > System maintenance > Restore
factory settings.
> Select the desired functions individually, or
> Select the option Select all.
> Press Apply. The settings will be reset. The key
user will remain stored.
> To also delete the key user, select Remove key
user.
> To completely delete a smartphone that is
paired with the Audi smartphone interface, re-
set Audi smartphone interface and Bluetooth.
G) Tips
— Make sure that not only the settings were
deleted but also the stored data, if necessa-
ry.
— The system may restart when the settings
are reset. This may take a few minutes.
Connected devices
(eye e Ts ( Us
Requirement: the vehicle must be stationary and
the ignition must be switched on.
> Applies to: MMI: Select on the home screen:
SETTINGS > Connected devices.
Possible menu items:
— Telephone 1
— Telephone 2
— Audio player
— WLAN hotspot
— Headset
myAudi app
This function is available if the myAudi app is in-
stalled on your mobile device and started, and if
the mobile device is connected with the vehicle’s
Wi-Fi hotspot.

4K8012721BC
Checking and Filling

The correct fuel type for your vehicle can be
found on a label located on the inside of the fuel
filler door. For additional information on fuel, see
=> page 223.
For the tank capacity in your vehicle, refer to the
Technical Data > page 291.
If the central locking system malfunctions, there
is a fuel filler door emergency release
=> page 226.
Messages
FAY tank system: malfunction! Please contact
Service
There is a malfunction in the fuel tank system.
Drive to an authorized Audi dealer or authorized
Audi Service Facility immediately to have the
malfunction corrected.


ZA WARNING
Improper fueling procedures and improper
handling of fuel can lead to explosions, fires,
severe burns, and other injuries.
— Do not smoke. Keep away from open flames.
— The ignition must be switched off when re-
fueling.
— Mobile devices, radio devices, and other ra-
dio equipment should always be switched
off when refueling. Electromagnetic rays
could cause sparks and start a fire.
— If you do not insert the fuel pump nozzle all
the way into the filler tube, then fuel can
leak out. Spilled fuel can ignite and start a
fire.
— Never get into the vehicle when refueling. If
there is an exceptional situation where you
must enter the vehicle, close the door and
touch a metal surface before touching the
fuel pump nozzle again. This will reduce the
risk of electrostatic discharge that can cause
flying sparks. Sparks can start a fire when
refueling.

accident. This can cause explosions, fires, and
injuries.
—If you must transport fuel in a fuel contain-
er, note the following:
— Always place the fuel container on the
ground before filling. Never fill the fuel
container with fuel while it is inside or on
the vehicle. Electrostatic discharge can oc-
cur while refueling and the fuel vapors
could ignite.
— When using fuel containers made of met-
al, the fuel pump nozzle must always re-
main in contact with the container to re-
duce the risk of static charge.
— Insert the fuel pump nozzle as far as pos-
sible into the filler opening while refuel-
ing.
— Follow the applicable legal regulations in
the country where you are driving when
using, storing and transporting fuel con-
tainers.
— Make sure that the fuel container meets
the industry standards, for example ANSI
or ASTM F852-86.


ZA\ WARNING
Transporting fuel containers inside the vehicle
is not recommended. Fuel could leak out of

the container and ignite, especially during an

@) Note
— Remove fuel that has overflowed onto any
vehicle components immediately to reduce
the risk of damage to the vehicle.
— Never drive until the fuel tank is completely
empty. The irregular supply of fuel that re-
sults from that can cause engine misfires.
Uncombusted fuel may enter the exhaust
system and increase the risk of damage to
the catalytic converter.
@) For the sake of the environment
— Do not overfill the fuel tank, or fuel could
leak out when the vehicle is warming up.
— Fuel should never enter the sewer system or
come into contact with the ground.
G) Tips
The fuel filler door on your vehicle does not
lock if you lock the vehicle from the inside us-
ing
the central locking switch.
225

Checking and Filling

@ Tips
Your vehicle is equipped with a misfueling
guard. It allows the vehicle to be fueled only
with the correct fuel pump nozzle.
—Aworn or damaged nozzle or a nozzle that
is too small may not be able to open the die-
sel misfueling guard. If this is the case, try
turning the nozzle before inserting it in the
fuel filler neck, use a different fuel pump, or
see an authorized Audi dealer or authorized
Audi Service Facility for assistance.
— The misfueling guard does not open when
adding fuel from a fuel container. When re-
fueling with a reserve canister, you must use
the
funnel stored in the luggage compart-
ment > page 226.
Fueling with reserve canister (emergency
fueling)


Fig. 142 Fuel tank filler neck with the mounted funnel
Read and follow the important safety precautions
> Z\ in Fueling procedure on page 225.
The funnel used for emergency fueling is con-
tained in the vehicle tool kit, which is located in
the luggage compartment under the cargo floor
=> page 267.
> Fold up the cargo floor in the luggage compart-
ment.
> Remove the funnel from the vehicle tool kit.
> Press on the left side of the fuel filler door to
open it > page 224, fig. 140.
> Insert the funnel into the fuel filler neck all the
way until it stops > fig. 142. Make sure that the
ring on the funnel goes into the fuel tank filler
neck.
226
> Guide the reserve canister filler tube into the
funnel and start the emergency fueling.
>» Remove and clean the funnel after the fueling
process. Then close the fuel filler door and
press on it until it latches.
@® Note
Remove fuel that has overflowed onto any ve-
hicle components immediately to reduce the
risk of damage to the vehicle.
Fuel filler door emergency release
Applies to: vehicles with manual fuel filler door release
If the central locking system malfunctions, the
fuel filler door can be unlocked manually.


Fig. 143 Right cover in the luggage compartment: remov-
ing the cover



Fig. 144 Luggage compartment: fuel filler door emergency
release
The emergency opening mechanism is located
behind the right cover in the luggage compart-
ment.
> Remove the screwdriver from the vehicle tool
kit > page 267.
> Insert the flat side of the screwdriver carefully
into the slot between the side trim panel and
the cover > fig. 143 (arrows) and pry out the


>

4K8012721BC
Checking and Filling

cover. Keep in mind that a power cable for the
socket is located on the rear side.
> To unlock the fuel filler door, loosen the red
loop from the retainer and then pull on the
loop carefully > fig. 144 >@).
> Press on the left side of the fuel filler door to
open it > page 224, fig. 140.
©) Note
Only pull on the loop until you feel resistance.
You will not hear it release. If you continue to
pull, you could damage the emergency re-
lease mechanism.
Emissions control
system
General information
Z\ WARNING
The temperature of the exhaust system is
high, both when driving and after stopping
the engine.
— Never touch the exhaust tail pipes once they
have
become hot. This could result in burns.
— Do not park your vehicle over flammable
materials such as grass or leaves because
the high temperature of the emissions sys-
tem could start a fire.
— Do not apply underbody protectant in the
exhaust system area, because this increases
the risk of fire.
Catalytic converter
Follow the safety precautions > page 227, Gener-
al information.


The vehicle may only be driven with unleaded
gasoline, or the catalytic converter will be de-
stroyed.
Never drive until the tank is completely empty.
The irregular supply of fuel that results from that
can cause engine misfires. Uncombusted fuel
could enter the exhaust system, which could
cause overheating and damage to the catalytic
converter.
Malfunction Indicator Lamp (MIL)
If the S indicator light blinks or turns on, there
is a malfunction that is causing poor emissions
quality and that could damage the catalytic con-
verter. Drive slowly to an authorized Audi dealer
or authorized Audi Service Facility to have the
malfunction corrected.
Engine compartment
General information
Special care is required if you are working in the
engine compartment
For work in the engine compartment, such as
checking and filling fluids, there is a risk of in-
jury, scalding, accidents, and burns. For this
reason, follow all the warnings and general
safety precautions provided in the following in-
formation. The engine compartment is a dan-
gerous area in the vehicle. > A\.

ZA\ WARNING
—Turn the engine off.
— Switch the ignition off.
— Set the parking brake.
— Select the “P” (Park) selector lever position.
— Allow the engine to cool.
— Keep children away from the engine com-
partment.
— Never spill fluids on a hot engine. These flu-
ids (such as the freeze protection contained
in the coolant) can catch fire.
— Avoid short circuits in the electrical system.
— Never reach into the radiator fan. The fan is
temperature-controlled and can turn on
suddenly, even when the ignition is switched
off.
— Never open the hood when there is steam or
coolant escaping from the engine compart-
ment, because there is a risk that you could
be burned. Wait until no steam or coolant is
escaping.
— The cap on the coolant expansion tank must
never be opened when the coolant is hot.
The cooling system is under pressure. There
is a risk of burns

227

Checking and Filling


— To protect your face, hands, and arms from
hot steam or coolant, cover the cap with a
thick cloth when opening.
— Do not remove the engine cover under any
circumstances. This increases the risk of
burns.
— Due to the risk of electric shock, never touch
the ignition cable or other components in
the electronic high-voltage ignition system
when the engine is running or is starting.
— If a gear is engaged while the vehicle is sta-
tionary and the engine is running, do not
press the accelerator pedal inadvertently.
Pressing the accelerator pedal will cause the
vehicle to move, and this could result in an
accident.
— If inspections or repairs must be performed
while the engine is running, moving compo-
nents (such as the ribbed belt, generator,
and radiator fan) pose an additional risk.
— Set the parking brake first and select the
“P” (Park) selector lever position.
— Always make sure that no parts of the
body, jewelry, ties, loose clothing, and
long hair can be caught in moving engine
components. Before any work, always re-
move any jewelry and/or ties, tie back long
hair, and make sure all clothing fits close
to the body to reduce the risk of anything
becoming caught in engine components.
— Pay attention to the following warnings list-
ed when work on the fuel system or on the
electrical equipment is required.
— Do not smoke.
— Never work near open flames.
— Always have a working fire extinguisher
nearby.
— All work on the battery or electrical system
in your vehicle can result in injuries, chemi-
cal burns, accidents, or burns. Because of
this, all work must be performed only by an
authorized Audi dealer or authorized Audi
Service Facility.
— Limit your exposure to exhaust and chemi-
cals to as short a time as possible.


Z\ WARNING
California Proposition 65 Warning:
— Engine exhaust, some of its constituents,
and certain vehicle components contain or
emit chemicals known to the State of Cali-
fornia to cause cancer and birth defects and
reproductive harm. In addition, certain flu-
ids contained in vehicles and certain prod-
ucts of component wear contain or emit
chemicals known to the State of California
to cause cancer and birth defects or other
reproductive harm.
— Battery posts, terminals and related acces-
sories contain lead and lead compounds,
chemicals known to the State of California
to cause cancer and reproductive harms.
Wash hands after handling.


228
@) Note
When filling fluids, be sure not to add any flu-
ids to the wrong reservoirs. Otherwise severe
malfunctions and engine damage will occur.
@) For the sake of the environment
You should regularly check the ground under
your vehicle in order to detect leaks quickly. If
there are visible spots from oil or other fluids,
bring your vehicle to an authorized Audi deal-
er or authorized Audi Service Facility to be
checked.

Checking and Filling

Engine compartment overview
The most important check points.




Fig. 147 Typical location of the reservoir and the engine oil filler opening (example)
Follow the safety precautions > page 227.
@ Washer fluid reservoir (6) > page 239
@ Jump start point (+) under a cover, (-) with
hex head screw > page 239, Charging the 12
Volt vehicle battery, > page 273, Jump start-
ing
Coolant expansion tank (=) under a cover
=> page 235
Engine oil filler opening (S27) > page 232
Brake fluid reservoir (OC) under a cover
=> page 236
Sticker* for engine oil specifications
=> page 230
©
©®
©
The coolant expansion tank and the engine oil
filling opening may be located in different places
within
the engine compartment, depending on
the engine version.
230
Engine oil
If the engine oil level is too low
If you need to add engine oil, use an oil that is
listed on the sticker. The sticker is located at the
front of the engine compartment > page 230,
fig. 147.
If the recommended engine oil is not available, in
an emergency you may add a maximum of 1
quart (1 liter) of ACEA C3 or API SN engine oil
one time until the next oil change.
For more information on the correct engine oil
for your vehicle, contact an authorized Audi deal-
er or authorized Audi Service Facility. Have the oil
changed by an authorized Audi dealer or author-
ized Service Facility.

4K8012721BC
Checking and Filling


Audi recommends
Sbastrol | ZIDIGE Prarzssional
Audi recommends using the LongLife high-per-
formance engine oil from Audi Genuine Parts.
I Tet
Engine oil pressure


i Turn off engine. Oil pressure too low
Stop driving and switch the engine off. Check the
engine oil level > page 231.
— If the engine oil level is too low, add engine oil
=> page 232. Only continue driving once the in-
dicator light turns off.
— If the engine oil level is correct and the indica-
tor light still turns on, turn the engine off and
do not continue driving. See an authorized Audi
dealer or authorized Audi Service Facility for as-
sistance.
Engine oil level
& Please add oil immediately.
Stop driving and switch the engine off. Check the
engine oil level > page 231 and add engine oil
immediately > page 232.
El ada max. x qt (x l) oil. You can continue
driving
Add the amount of oil shown immediately
=> page 232.
Reducing the oil level
A Please reduce oil level
There is too much oil in the engine and there is a
risk of damaging the catalytic converter or en-
gine. Drive to an authorized Audi dealer or au-
thorized Audi Service Facility immediately to have
engine oil extracted if necessary. Avoid high en-
gine speeds, full acceleration, and heavy engine
loads.
Engine oil sensor
Bs Oil level sensor: oil change necessary. Please
contact Service
Fuel has entered the engine oil. This will cause
the engine oil level to rise slowly and the engine
oil quality to decrease. Do not extract engine oil
to reduce the level, because this will increase the
risk of engine damage. Drive to an authorized
Audi dealer or authorized Audi Service Facility im-
mediately to have engine oil extracted.
& Oil level system: malfunction! Please con-
tact Service
The sensor that checks the engine oil level has
malfunctioned. Drive immediately to an author-
ized Audi dealer or authorized Audi Service Facili-
ty to have the malfunction repaired.
& Oil pressure sensor: malfunction! Please
contact Service
The sensor that checks the engine oil pressure
has malfunctioned. Drive immediately to an au-
thorized Audi dealer or authorized Audi Service
Facility to have the malfunction repaired.
Engine warm-up request
i Please drive to warm up engine
Fuel has entered the engine oil, either due to low
outside temperatures or frequent short drives.
Drive until the engine is warm so that the fuel in
the engine oil will evaporate. Avoid high engine
speeds, full accelerating, and heavy engine loads
when doing this.
G) Tips
The oil pressure warning =} is not an oil level
indicator. Always check the oil level regularly.
Checking the engine oil level
The engine oil level can be checked in the MMI.
Follow the safety precautions > A\ in General in-
formation on page 227.
>» Park the vehicle on a level surface.
> Shut the engine off when it is warm.
> Switch only the ignition back on.
> Wait approximately two minutes.
> Applies to: MMI: Select on the home screen:
VEHICLE > Settings & Service > Oil level.
> Read the oil level in the display. Add engine oil
if the bar in the oil level indicator is just below
“min” > page 232.
231
>

Checking and Filling

@) Note
If the engine oil level is too low or too high,
there is a risk of engine damage.
@) Tips
The oil level indicator in the display is only an
informational display. If the oil level is too
low, a minimum oil warning appears in the in-
strument cluster. Add oil and close the hood.
The current oil level will be displayed on the
MMI the next time the ignition is switched on.
@) Tips
The engine oil consumption may be up to
0.5 quart/600 miles (0.5 liter/1,000 km), de-
pending on driving style and operating condi-
tions. Consumption may be higher during the
first 3,000 miles (5,000 km). The engine oil
level must be checked regularly. It is best to
check each time you refuel your vehicle and
before long drives.
— Because of the Lubrication and cooling of
the engine, combustion engines consume
oil. The oil consumption varies depending
on the engine and may change during the
service life of the engine. Engines generally
consume more oil at the beginning during
the break-in period. Then oil consumption
stabilizes after the break-in period.
— Under normal conditions, oil consumption
depends on the quality and viscosity of the
oil, the engine RPM, the climate conditions,
and the road conditions. The dilution of oil
from condensation or fuel residue as well as
the age of the oil also play a role. Because
engine wear increases with mileage, oil con-
sumption will increase again over time until
it may be necessary to replace worn compo-
nents.
— Because all these variables play a role, it is
not possible to define an oil consumption
standard. Therefore, the oil level must be
checked regularly.
— If you believe that your engine has in-
creased its oil consumption, contact an au-
thorized Audi dealer or authorized Audi
Service Facility to determine the cause.
232
Please note that an exact oil consumption
measurement must be done with the neces-
sary care and accuracy and may take time.
An authorized Audi dealer or authorized
Audi Service Facility is trained in accurately
measuring the oil consumption.
— You can find information on engine oil and
engine oil capacities for the USA at www.
audiusa.com/help/maintenance, or for Can-
ada at www.audi.ca/ca/web/en/
customer-area/care-and-maintenance/
audi-service-schedules.html, or call
800-822-2834.
Adding engine oil

RAZ-0012|


Fig. 148 Engine compartment: engine oil filling opening
cover (example)
Follow the safety precautions > page 227, Gener-
al information.
> Turn the engine off.
> Open the hood > page 229.
> Unscrew the cap 7 for the engine oil filler
opening > fig. 148.
> Carefully add 0.5 quart (0.5 liter) of the correct
oil > page 230.
> Close the engine oil filler opening cap.
» Close the hood > page 229.
> Restart the ignition after two minutes and read
the current oil level in the MMI > page 231,
Checking the engine oil level.
> Add more oil if necessary.

ZA, WARNING
— When adding oil, do not let oil drip onto hot
engine components. This increases the risk

of a fire. >

4K8012721BC
Checking and Filling


— You must close the cap on the oil filler open-
ing correctly so that oil does not leak out on-
to the hot engine and exhaust system when
the engine is running, because this is a fire
hazard.
— Always clean skin thoroughly if it comes into
contact with engine oil.
—
Engine oil is poisonous and must be kept out
of reach of children.
— Store the engine oil securely in the original
container.


©) Note
— The New Vehicle Limited Warranty does not
cover damage or malfunctions if the recom-
mended intended use of the vehicle and
maintenance measures listed in the Audi
Owner's Manual and the Warranty & Main-
tenance Booklet were not followed.
— Only use high-grade engine oil that explicit-
ly meets the Audi oil quality standard for
your vehicle. Using another oil may cause
severe vehicle damage.
— Do not mix any additives with the engine oil.
Additives may cause engine damage that is
not covered by your New Vehicle Limited
Warranty.
@ For the sake of the environment
— Oil should never enter the sewer system or
come into contact with the ground.
— Follow the legal regulations in the country
where you are located when disposing of
empty oil containers.
Changing engine oil
We recommend having the oil changed at an au-
thorized Audi dealer or authorized Audi Service
Facility.
Follow the safety precautions > page 227, Gener-
al information.
The engine oil must be changed at the intervals
specified in the Warranty & Maintenance Book-
let. This is very important because the lubrication
function of the oil gradually declines during regu-
lar vehicle operation.
The engine oil should be changed more frequent-
ly under certain circumstances. Have the oil
changed more frequently if you often drive short
distances, your vehicle is predominantly in stop-
and-go traffic situations, is in very dusty environ-
ments, or is operated for long periods of time in
temperatures below zero.
Cleansing additives in the oil make fresh oil ap-
pear darker after the engine has run briefly. This
is normal and no reason to change the engine oil
more frequently than recommended.
Because correctly disposing of engine oil is diffi-
cult and special tools and technical knowledge
are needed for an oil change, having your engine
oil changed by an authorized Audi dealer or au-
thorized Audi Service Facility is recommended.
If you change the engine oil yourself, please note
the following important information:

ZA\ WARNING
If you change the engine oil on the vehicle
yourself, the following precautions must be
followed:
— Wear protective eyewear.
— Due to the risk of scalding, allow the engine
to cool down sufficiently.
— Maintain enough distance when you are re-
moving the oil drain plug. While doing this,
keep your forearm parallel to the ground to
reduce the risk of hot oil dripping down your
arm.
— Drain the oil into a container designed for
this purpose that is large enough to hold the
full amount of oil in your engine.
— Engine oil is poisonous. Always store out of
reach of children.
— Prolonged contact of used engine oil with
the skin may cause skin damage. Always
wash oil off immediately with soap and wa-


ter to protect your skin.

@) Note
Do not mix any additives with the engine oil.
Additives may cause engine damage that is
not covered by your New Vehicle Limited War-
ranty.
233
>

Checking and Filling

@ For the sake of the environment
— Before changing the engine oil, make sure
you can dispose of the used engine oil cor-
rectly.
— Engine oil must always be disposed of cor-
rectly. Do not dump it in the yard, in the for-
est, or in open water, river channels, or sew-
ers.
— Have your used engine oil recycled by bring-
ing it to a used oil collection site or contact
a gas station.
Cooling system
The engine cooling system is filled with a mixture
of purified water and coolant additive at the fac-
tory. This coolant must not be not changed.
The coolant level is monitored using the B indi-
cator light. However, occasionally checking the
coolant level manually is recommended.
Messages
& Turn off engine and check coolant level. See
owner's manual
The coolant level is too low.
Stop driving and switch the engine off. Check the
coolant level > page 235.
— If the coolant level is too low, add coolant
=> page 235. Only continue driving once the in-
dicator light turns off.
Ba Coolant temperature: too high. Let engine
run while vehicle is stationary
Let the engine run at idle for a few minutes to
cool off, until the indicator light turns off.
— If the indicator light does not turn off, do not
continue driving the vehicle. See an authorized
Audi dealer or authorized Audi Service Facility
for assistance.
| Coolant system: malfunction! Please turn
off engine
Do not continue driving, shut the engine off, and
switch the ignition off.
234
— See an authorized Audi dealer or authorized
Audi Service Facility for assistance.
Coolant additive
The coolant additive is made of anti-freezing and
corrosion protection agents. Only use the follow-
ing coolant additives. These additives may be
mixed with each other.


Coolant additive Specification
Gl12evo TL774L
G12++ TL774G
G13 TL774J

The amount of coolant additive that needs to be
mixed with water depends on the climate where
the vehicle will be operated. If the coolant addi-
tive percentage is too low, the coolant can freeze
and damage the engine.



Coolant Freeze protec-
additive tion
Warm min. 40% min. -13 °F
regions max. 45% (-25°O
Cold min. 50% max. -40 °F
regions max. 55% (-40 °C)

@) Note
— Before winter weather begins, have an au-
thorized Audi dealer or authorized Audi
Service Facility check if the coolant additive
in your vehicle matches the percentage ap-
propriate for the climate. This is especially
important when driving in colder climates.
— If the appropriate coolant additive is not
available in an emergency, do not add any
other additive. You could damage the en-
gine. If this happens, only use water and re-
store the correct mixture ratio with the
specified coolant additive as soon as possi-
ble.
— Only refill with new coolant.
— Radiator sealant must not be mixed with
the coolant.
— Due to the risk of engine damage, the cool-
ing system should only be refilled by an au-
thorized Audi dealer or authorized Audi
Service Facility. An authorized Audi dealer or >