ESP AUDI A7 2021 Owner´s Manual

4K8012721BF
Wheels

or authorized Audi Service Facility immediately to
have the problem corrected.
Continuing to drive on run-flat tires is no
longer possible if:
— There is visible damage to the tires, such as
cracks in the sidewalls
— Strong vibrations are felt while driving, or the
tire begins to smoke due to a strong build-up of
heat
—The tire has been heavily damaged, for example
in an accident. There is a risk that parts of the
tire tread will detach and damage important
vehicle components.
—The Electronic Stabilization Control (ESC) is not
working or is continuously running
— The tire pressure monitoring system is not
working
If it is no longer possible to continue driving de-
spite having run-flat tires, see an authorized Audi
dealer or authorized Audi Service Facility for as-
sistance.


— Avoid full-throttle acceleration, heavy
braking, and fast cornering, because this
increases the risk of an accident.
— The vehicle may become more difficult to
control.
— See an authorized Audi dealer or author-
ized Audi Service Facility for assistance if
the tire is too heavily damaged.
— Have the faulty tires replaced and the rims
checked for damage by an authorized Audi
dealer or authorized Audi Service Facility.
— The driver is responsible for the vehicle, for
correcting the tire pressure, and for replac-
ing faulty parts. Therefore, always adjust
your driving to the current situation.


ZA WARNING
Run-flat tires may only be used on vehicles
that were equipped with them at the factory.
— The vehicle must have suspension designed
for run-flat tires and a factory-installed tire
pressure monitoring system.
— Incorrect use of run-flat tires can lead to ve-
hicle damage or accidents. Contact an au-
thorized Audi dealer or authorized Audi
Service Facility to learn if run-flat tires may
be used on your vehicle and if so, which
ones.
—If run-flat tires are used, they must be in-
stalled on all four wheels. Mixing tire types
is not permitted.
— If you have to drive when the tire pressure is
too low or there is no tire pressure, note the
following:
— Do not drive faster than 50 mph (80 km/h)
because this increases the risk of an acci-
dent. Observe any laws specific to the
country where you are driving.

@) Tips
— Audi Original run-flat tires can be identified
by the “AOE” labeling on the tire sidewall.
— You can use the tire mobility kit* on run-flat
tires > page 305.
297

Care and cleaning

Care and cleaning
General information
Regular, proper care helps to maintain your vehi-
cle's value. It can also be a requirement when
submitting warranty claims for corrosion damage
and paint defects on the body.
The required cleaning and care products can be
obtained from an authorized Audi dealer or au-
thorized Service Facility. Read and follow the in-
structions for use on the packaging.

ZA\ WARNING
— Using cleaning and care products incorrectly
can be dangerous to your health.
— Always store cleaning and care products out
of reach of children to reduce the risk of poi-
soning.

@ For the sake of the environment
— Purchase environmentally-friendly cleaning
products if possible.
— Do not dispose of cleaning and care prod-
ucts with household trash.
Car washes
The longer that deposits such as insects, bird
droppings, tree sap or road salt remain on the ve-
hicle, the more the surface can be damaged. High
temperatures such as those caused by sunlight
increase the damaging effect.
Before washing, rinse off heavy deposits with
plenty of water.
Stubborn deposits such as bird droppings or tree
sap are best removed with plenty of water anda
microfiber cloth.
Also, wash the underside of your vehicle once
road salt stops being used for the season.
Pressure washers
When washing your vehicle with a pressure wash-
er, always follow the operating instructions pro-
vided with the pressure washer. This is especially
important in regard to the pressure and spraying
distance. Do not aim the spray directly at the
298
seals on the side windows, doors, hood, luggage
compartment lid, or sunroof*, or at tires, rubber
hoses, insulating material, sensors*, camera
lenses*, or the laser scanner*. Keep a distance of
at least 16 inches (40 cm).
Plug-in hybrid drive: Do not direct the stream of
water towards the wall mount clip*.
Do not remove snow and ice with a pressure
washer.
Never use cone nozzles or high pressure nozzles.
The water temperature must not be above 140 °F
(60 °C).
Automatic car wash
Spray off the vehicle before washing.
Make sure that the windows and roof* are closed
and the windshield wipers are off. Make sure that
the vehicle is still able to roll during the washing
process in the car wash. Follow instructions from
the car wash operator, especially if there are ac-
cessories attached to your vehicle.
If possible, use car washes that do not have
brushes.
Washing by hand
Clean the vehicle starting from the top and work-
ing downward using a soft sponge or cleaning
brush. Use solvent-free cleaning products.
Washing vehicles with matte finish paint by
hand
To reduce the risk of damaging the paint when
washing, first remove dust and large particles
from your vehicle. Insects, grease spots, and fin-
gerprints are best removed with a special cleaner
for matte finish paint.
Apply the product using a microfiber cloth. To re-
duce the risk of damaging the paint surface, do
not use too much pressure.
Rinse the vehicle thoroughly with water. Then
clean using a neutral shampoo and a soft micro-
fiber cloth.
Rinse the vehicle thoroughly again and let it air
dry. Remove any water residue using a chamois. >

Care and cleaning






Component Situation Solution
Laser scanner Deposits Soft sponge with a mild soap solution®
Wheels Road salt Water
Brake dust Acid-free special cleaning solution
Exhaust tail Road salt Water, cleaning solution suitable for stainless steel, if nec-
pipes essary
Rear spoiler Deposits Clean similar to painted parts > page 298; remove dust in
the rear spoiler compartment
Snow/ice Hand brush/solvent-free de-icing spray
Decorative parts | Deposits Mild soap solution ®, a cleaning solution suitable for stain-
and
trim
less steel, if necessary

Paint Paint damage Repair with touch-up paint

Spilled fuel Rinse with water immediately

Surface rust Rust remover, then treat with hard wax; for questions, con-
sult an authorized Audi dealer or authorized Audi Service
Facility.

Corrosion Have it removed by an authorized Audi dealer or authorized
Audi Service Facility.

Water no longer
beads on the surface
of clean paint
Treat with hard wax (at least twice per year)

No shine even though
paint has been pro-
tected/paint looks
poor
Treat with suitable polish; then apply paint protectant if
the polish that was used does not contain any protectant

Deposits such as in-
sects, bird droppings,
tree sap, and road
salt
Dampen with water immediately and remove with a micro-
fiber cloth

Grease-based con-
taminants such as
cosmetics or sunblock
Remove immediately with a mild soap solution ® and a soft
cloth


Carbon compo-__| Deposits clean the same way as painted parts > page 298
nents
Decorative decals | Deposits Soft sponge with a mild soap solution®
Audi e-tron Deposits Soft, dry towel
charging system
Wall mount clip | Deposits Soft towel with alcohol-free cleaning solution

a) Mild soap solution: maximum two tablespoons of neutral soap in 1 quart (1 liter) of water
300

Care and cleaning


Component Situation Solution

Natural leather Fresh stains Cotton cloth with a mild soap solution®

Water-based deposits
such as coffee, tea,
blood, etc.
Fresh stains: absorbent cloth
dried stains: stain remover suitable for leather

Oil-based deposits
such as oil, make-up,
Fresh stains: absorbent cloth and stain remover suitable
for leather
etc. dried stains: oil cleaning spray

Certain types of de-
posits such as ink,
nail polish, latex
paint, shoe polish,
Spot remover suitable for leather



nents
etc.
Care Regularly apply conditioning cream that protects from
light and penetrates into the material. Use special colored
conditioning cream, if necessary.
Carbon compo- Deposits Clean the same way as plastic components


Z\ WARNING
The windshield must not be treated with wa-
ter-repelling windshield coating agents. Un-
der unfavorable conditions, such as wetness,
darkness, and when the sun is low, these coat-
ings can cause increased glare, which increas-
es the risk of an accident. They can also cause
wiper blade chatter.

ZA WARNING
— Never immerse the Audi e-tron charging sys-
tem and connectors in water.
— The Audi e-tron charging system must only
be cleaned when the control unit is com-
pletely disconnected from the power supply
and from the vehicle.

@) Note
— Headlights and tail lights
— Never clean the headlights or tail lights
with a dry cloth or sponge because the
lights could be damaged.
— Do not use any cleaning products that con-
tain alcohol, because they could cause
cracks to form.
— Wheels
302
a) Mild soap solution: maximum two tablespoons of neutral soap in 1 quart (1 liter) of water
— Never use any paint polish or other abra-
sive materials.
— Damage to the protective layer on the
rims, such as stone chips or scratches,
must be repaired immediately.
— Camera lenses
— Never use warm or hot water to remove
snow or ice from the camera lens. This
could cause the lens to crack.
— Never use abrasive cleaning materials or
alcohol to clean the camera lens. This
could cause scratches and cracks.
— Laser scanner
— Never use abrasive cleaning materials to
clean the laser scanner. This could cause
scratches and cracks.
— Door windows
— Remove snow and ice on windows and ex-
terior mirrors with a plastic scraper. To re-
duce the risk of scratches, move the scra-
per only in one direction and not back and
forth.
— Never remove snow or ice from door win-
dows and mirrors using warm or hot water
because this could cause cracks to form.
— To reduce the risk of damage to the rear
window defogger, do not apply any

4K8012721BF
Emergency assistance

Emergency assistance
General information
> Park the vehicle as far as possible from moving
traffic in the event of a breakdown. In the event
of a flat tire, park the vehicle ona level surface.
If you are ona steep hill, be especially careful.
> Set the parking brake.
> Switch the emergency flashers on.
> Have the passengers exit the vehicle. They
should move to a safe place, for example be-
hind a guard rail.


Follow the steps given above. This is for your
protection and the for the safety of others on
the road.


Equipment
Vehicle tool
vehicle jack
Applies to: vehicles with the vehicle tool kit, tire mobility kit,
and vehicle jack


Applies to: vehicles with conventional drive system
Fig. 174 Luggage compartment: cargo floor cover


Applies to: vehicles with plug-in hybrid drive
Fig. 175 Luggage compartment: right side trim panel
Conventional drive system: The vehicle tool kit,
vehicle jack*, tire mobility kit*, and compressor*
are stored in the luggage compartment under
the cargo floor cover > fig. 174.
Plug-in hybrid drive: The vehicle tool kit, tire mo-
bility kit, and the compressor are located behind
the side panel in the luggage compartment
> fig. 175.
Conventional drive system
> Lift the cargo floor using the handle > fig. 174.
> Applies to: vehicles with spare tire: Turn the
handle counter-clockwise and remove the spare
tire.
Plug-in hybrid drive
> Open the cover (@ in the side panel > fig. 175.
> Open the twist lock @).
Conventional drive system: Depending on the
equipment, the vehicle tool kit and the tire mobi-
lity kit* may be located under the spare tire*, un-
der another cover, or in the tool box.

— The vehicle jack* does not require any main-
tenance.
— Plug-in hybrid drive: The vehicle must not
be operated without a tire mobility kit.
Tire mobility kit
Applies to: vehicles with tire mobility kit
> Read and follow the important safety precau-
tions > page 305.
> Set the parking brake.
> Select the “P” position.
> Check if a repair with the tire mobility kit is pos-
sible > page 306.
305

4K8012721BF
Emergency assistance

4. Attach the other end of the negative cable
(black) to the jump-start pin @) on the vehi-
cle.
Starting the engine
> Start the engine in the vehicle giving the charge
and let it run at idle.
> Now start the engine in your vehicle, which has
the
drained battery.
> If the engine does not start, stop the starting
procedure after 10 seconds and then repeat it
after approximately 30 seconds.
> Turn on the rear window defogger in your vehi-
cle in order to reduce any voltage peaks that
may occur when disconnecting the jump start
cables. The headlights must be switched off.
> With the engines running, remove the cables in
reverse order of the way they were installed.
> Close the red cover on the positive terminal.

Z\ WARNING
— Never connect the jump start cable directly
to your vehicle battery. Only use the connec-
tions in the engine compartment.
— Do not touch the non-insulated parts of the
terminal clamps. The cable must also not
come into contact with vehicle components
that conduct electricity when it is connected
to the positive vehicle battery terminal. This
can cause a short circuit.
— The plugs on the battery cells must not be
opened.
— Keep ignition sources (such as open flames,
burning cigarettes, etc.) away from the vehi-
cle batteries to reduce the risk of an explo-
sion.
— Route the jump start cables so they cannot
get caught in the moving parts in the other
vehicle's engine compartment.

@ Note
Please note that the connecting process previ-
ously described for the jump start cables is in-
tended for when your vehicle is being jump
started.
@) Tips
Make sure that the connected jump start ca-
bles have sufficient contact with metal.
Towing
General information
You should only perform the steps that follow if
you have the necessary tools and technical ex-
pertise.
Towing requires a certain amount of practice.
Audi recommends contacting a towing company
to have the vehicle transported.
You should only have your vehicle towed by an-
other vehicle when disabled in exceptional cir-
cumstances. Inexperienced drivers should not
tow.
Notes on towing
When the engine is stopped, the transmission
will not be sufficiently lubricated if traveling at
high speeds and long distances:
— The maximum permitted towing speed is 30
mph (50 km/h).
— The maximum permitted towing distance is 30
miles (50 km).
Additional information on towing with a tow
truck
The vehicle may only be towed with the front axle
raised. Do not wrap any chains or cables around
the brake lines.
Tow bar and towing cable
The vehicle can be towed with a tow bar or tow-
ing cable. Both drivers should be familiar with
the special considerations when towing, especial-
ly when using a towing cable.
Always make sure the traction force does not ex-
ceed the permitted level and there are no shock
loading conditions. There is always the risk of the
coupling becoming overloaded when driving off-
road.
For the most safety and security, drive with a tow
bar. You should use a towing cable onlyifatow >
313

4K8012721BF
Data privacy

Data privacy
Privacy
notice
You can find information about responsibility for
data protection in the MMI.
Transmitted information
Applies to: MMI: Select on the home screen: SET-
TINGS > General > Legal notes > About Audi
connect.
Image recording
Surrounding area monitoring
Applies to: vehicles with surrounding area monitoring
The functionality of the park assist plus requires
detecting and evaluating the vehicle's path. This
is done by cameras installed permanently on the
vehicle that detect objects in the vehicle's sur-
roundings (such as obstacles or guard rails). The
live images from the cameras are transmitted to
the applicable control module.
The camera images are transferred to the respon-
sible control module for processing and may be
stored, depending on vehicle equipment. The
control
module analyzes the current camera im-
age using image evaluation software. This image
evaluation software detects anonymized techni-
cal measurements, such as distances to objects.
The control module evaluates these technical
measurements and makes it possible for the as-
sist systems to control the vehicle, if necessary.
Data memories
5 io. oO
2 x= + oO


Fig. 195 Driver's side footwell: connection port for the On
Board Diagnostic System (OBD)
Your vehicle is equipped with electronic control
modules for various vehicle systems such as the
airbags. These vehicle control modules store data
while driving normally that is required by an au-
thorized Audi dealer or authorized Audi Service
Facility for diagnosis and repair purposes. Only
certain types of data are recorded for a very short
period of time if a control module has detected a
system event. No noises, conversations, or im-
ages will be recorded in the vehicle.
The data may include information such as the ve-
hicle speed, the direction of travel, and informa-
tion about the brake system, or also the behavior
of the restraint system in the event of an acci-
dent. The stored data can be exported and down-
loaded with special devices, which must be con-
nected directly to the vehicle.
On Board Diagnostic System (OBD)
There is a diagnostic connector socket in the driv-
er's side footwell to read out the various control
modules and the event data recorder. Data re-
garding the function and condition of the elec-
tronic control modules is stored in the event
memory. Only have an authorized Audi dealer or
authorized Audi Service Facility read out and de-
lete the event memory.

ZA\ WARNING
— Incorrect use of the connection port for the
On Board Diagnostic System can cause mal-
functions, which can then result in accidents
and serious injuries.
— Only allow an authorized Audi dealer or au-
thorized Audi Service Facility to read out the
engine data.
h data recorder
Event Data Recorder

This vehicle is equipped with an Event Data Re-
corder (EDR). The main purpose of an EDR is to
record, in certain crash or near crash-like situa-
tions,
such as an airbag deployment or hitting a
road obstacle, data that will assist in understand-
ing how a vehicle's system performed. The EDR is
designed to record data related to vehicle dynam-
ics and safety systems for a short period of time, >
321

Data privacy

typically 30 seconds or less. The EDR in this vehi-
cle is designed to record such data as:
— How various systems in your vehicle were oper-
ating;
— Whether or not the driver and passenger safety
belts were buckled/fastened;
— How far (if at all) the driver was depressing the
accelerator and/or brake pedal; and,
— How fast the vehicle was traveling.
These data can help provide a better understand-
ing of the circumstances in which crashes and in-
juries occur. NOTE: EDR data are recorded by your
vehicle only if a non-trivial crash situation occurs;
no data are recorded by the EDR under normal
driving conditions and no personal data (e.g.
name, gender, age, and crash location) are re-
corded. However, other parties, such as law en-
forcement, could combine the EDR data with the
type of personally identifying data routinely ac-
quired during a crash investigation.
To read data recorded by an EDR, special equip-
ment is required, and access to the vehicle or the
EDR is needed. In addition to the vehicle manu-
facturer, other parties, such as law enforcement,
that have the special equipment, can read the in-
formation if they have access to the vehicle or the
EDR.
Assist system monitor
This vehicle is equipped with an Assist System
Monitor (ASM). The ASM collects data that is not
stored by the EDR in the event of an accident. The
main task of the ASM is to make it possible to un-
derstand the role and the behavior of the assist
systems in these accident situations. In addition
to the data that the EDR stores, the ASM records
data related to the assist systems starting sever-
al seconds before the accident or near-accident.
The data collected by ASM depends on the equip-
ment and may include the following information:
status information of the assist systems (for ex-
ample, if they are switched on or off, system
events, etc.), control interventions (for example,

D_ System availability may be limited depending on the mar-
ket.
2) In preparation at the time of printing.
322
by ESC, ABS, Audi pre sense’, etc.), and assist
systems settings (such as speed settings).
Special devices and access to the vehicle or to the
ASM are necessary in order to read the data from
the ASM memory. In addition to the vehicle man-
ufacturer, third parties such as law enforcement
authorities can also read and analyze the stored
data if they have access to the vehicle or to the
ASM.
Data usage
Audi can read out the information stored in the
data memories or similar data, or give this infor-
mation to third parties, especially in the follow-
ing situations:
— If the vehicle owner or lessee agrees
— If there is an official request from the police
— Ifa court or authorities request it
If legally permitted, Audi can also use the data
for analysis of vehicle operation and safety per-
formance or provide this data to third parties for
research purposes.
Data memory for autonomous driving!)
Applies to: vehicles with data memory for autonomous driv-
ing
When park assist plus is active > page 186, data
is stored in a memory in the vehicle. This data is
continuously overwritten by more current data
after a few seconds. The data is erased when the
ignition is switched off.
In certain situations, such as if an airbag has
been triggered or a parking process was ended,
the corresponding technical data may be stored
in the data memory for autonomous driving. The
data memory for autonomous driving is a read-
only memory that has a limited amount of stor-
age space. If the storage space is full, the oldest
data will be overwritten with the newest data. >

4K8012721BF
Data privacy

Exporting data
You can read out the data memory for autono-
mous driving and export this data to a USB stick.
The settings depend on the vehicle equipment.
Requirement: the vehicle must be stationary, the
automated systems must not be active, and the
ignition must be switched on. A USB stick must
be connected to the USB input.
» Applies to: MMI: Select on the home screen:
SETTINGS > Data management > Statistics.
> Follow the instructions in the MMI.
The export will be canceled if you switch menus,
for example.
Recorded data
— Driver interactions (such as the driver pressing
the brake pedal)
— Vehicle dynamics (such as speed)
— Status of automated systems
— Control requests
— Relevant measurements from monitoring the
surroundings
— Image data from monitoring the surroundings
— System status, timestamp, and vehicle location
when deactivating/activating park assist plus
You can find additional information in the MMI:
— Applies to: MMI: Select on the home screen:
SETTINGS > General > Legal notes > About the
data memory.
@) Tips
— The data is processed and stored locally in
the vehicle. It is not automatically transmit-
ted to Audi or other third parties, for exam-
ple through the cloud. The owner or driver is
responsible for the data. Audi does not have
access to it.
— For additional information and the evalua-
tion of data, please contact Audi Customer
Care.
Transmitted information
Data collection
Applies to: vehicles with data collection
Depending on the country, Audi may collect data
for the following purposes, for example: offer
and product optimization, public safety, provision
of Audi connect remote vehicle services, and
adaptation to customer expectations. For exam-
ple, various technical function data, environmen-
tal data, driving data, and usage data will be col-
lected for a specific purpose and forwarded to
Audi. The data will be sent from the vehicle at
the time the data was collected.
Applies to: MMI: You can find additional informa-
tion about data collection in the MMI. Select on
the home screen: SETTINGS > General > Legal
notes > About Audi connect.
If you would like to deny data transmission to
Audi, contact an authorized Audi dealer or au-
thorized Audi Service Facility for more informa-
tion. You also have the option to deactivate data
transmission within the privacy settings.
Privacy settings
Applies to: vehicles with Audi connect
> Applies to MMI: Select on the home screen:
SETTINGS > Privacy settings.
When using Audi connect services or during data
collection, data will be transmitted from the ve-
hicle.
> To display additional information about the pri-
vacy settings and the associated symbols in the
status bar, press @ in the MMI.
Requirement: the ignition must be switched on.
Setting the maximum privacy settings
When the Activate privacy mode function is
switched on, the data connection is deactivated
or sending of data is restricted, but all safety-re-
lated, legal, or contractually required Audi con-
nect
services remain activated. The majority of
the Audi connect services are deactivated.
323

Data privacy

When the function is switched off, the data con-
nection will be available in order to use Audi
connect services.
Adjusting individual privacy settings
In the MMI, you can adjust individually which da-
ta should be transmitted from the vehicle. If you
switch on a data category, the data will be trans-
mitted.
You can also deactivate individual services for
your vehicle at my.audi.com if you are logged into
the vehicle as the key user > page 33. These de-
activated services will not be available in the ve-
hicle. For additional information, visit my.audi.
com.)
@) Note
You are responsible for all precautions taken
for data protection, anti-virus protection, and
protection against loss of data on mobile de-
vices that are used to access the Internet
through the Wi-Fi hotspot.
G) Tips
— The following interfaces are not affected by
changes to the privacy settings: Bluetooth,
Bluetooth Low Energy (BLE), Wi-Fi, Audi
smartphone interface (ASI), Near Field
Communication (NFC), charging communi-
cation (high-voltage system), Electronic Toll
Collect (ETC), On-Board Diagnostic System
(OBD) if equipped.
— If the maximum privacy settings are switch-
ed on, your vehicle may not receive security
updates and certificates for establishing an
encrypted connection, depending on vehicle
equipment. In order to receive security up-
dates and certificates, switch the maximum
privacy settings off for at least ten minutes
every six months. Make sure that your vehi-
cle is connected to the Internet. A symbol in
the MMI status bar indicates if the required
data connection is available > page 24.
— If the transmission of data is limited, it will
have the following effects on the exchange

D_ In certain countries.
324
of data for Audi connect services and emer-
gency calls, if equipped:
— The emergency call function will remain
available without restrictions and will con-
tinue to transmit data.
— If an online roadside assistance call is ini-
tiated, no data will be transmitted, but a
call will be made.
— If the Geofencing Alert, Speed Alert,
and/or Valet Alert services have been acti-
vated by the key user, then they will re-
main available without restrictions and
continue to transmit data.
— Stored destinations (favorites, last desti-
nations) are only stored in the vehicle. If
you allow transmission of data again,
these destinations will be synchronized via
the myAudi account. To prevent synchroni-
zation of destinations, delete the destina-
tions before you allow data to be trans-
mitted again.
Applies to: vehicles with Audi connect Infotainment
Audi collects, uses, stores and shares your per-
sonal information, such as contact data, vehicle
data, usage data, driving data and precise geolo-
cation, in order to provide you with the products
and services you have purchased or requested,
and for a number of other purposes, for example,
to track quality issues, to performance and safe-
ty, to meet our internal compliance or legal re-
quirements and to market to customers and po-
tential customers. For a more complete list of
the data we collect, how we use it and with
whom we share it, please visit your Audi nation-
al/sales region website at www.audi.com.
The collection, use and sharing may vary depend-
ing on your model and model year, your subscrip-
tion status, or the service offering. For example,
collection, use and sharing may vary between
Audi connect services, if you have designated a
key user, or if you are driving a model equipped
with persistent data logging. Please review the
complete Privacy Statement to understand our >