charging AUDI A7 2021 Owner´s Manual

4K8012721BF
High-voltage system


Indicator lights Meaning Solution



© Red The control unit has atechni- | Disconnect the charger from the power
O A Off cal malfunction. The charging | supply and reconnect it after 60 seconds.
O @B oft process has been interrupted. |If the malfunction continues, have the
@ 30 Red control unit checked by an authorized
Audi dealer or authorized Audi Service Fa-
© Off cility.
© Red The control unit has a techni- | Disconnect the charger from the power
O QO Off cal malfunction (self-test supply and reconnect it after 60 seconds.
O B oft failed). The charging process | If the malfunction continues, have the
. has been interrupted. control unit checked by an authorized
@ 0 Flashing red Audi dealer or authorized Audi Service Fa-
9 Off cility.
© Red The charging infrastructure of | Have the control unit checked by an au-
@ QC Red the power supply/household | thorized Audi dealer or authorized Audi
@ Bre connection is insufficient: the | Service Facility, and have the power sup-
O 0 of ground conductor is interrupt- | ply/household connection checked by a
ed or not present. The ground | qualified electrician. Do not use the pow-
© Off conductor monitor has inter- | er supply/household connector until the
rupted the charging process. | malfunction is corrected.
© Red The indicator light in the reset | Have the control unit replaced by an au-
@ X Red button on the control unit is | thorized Audi dealer or authorized Audi
@ & Red faulty. The charging process _| Service Facility.
@ 6 Red has been interrupted.
9 Off
O Red The control unit has detected | Press and hold the © button for at least
@ X Red residual current. The charging | two seconds. If the malfunction contin-
@ 2 Red process has been interrupted. | ues, have the control unit checked by an
@ 6 Red authorized Audi dealer or authorized Audi
Service Facility, and have the power sup-
9 Flashing red ply/household connection checked by a
qualified electrician.
O Red The charging infrastructure is | Disconnect the charger from the power
© 1 Flashing red wired incorrectly. The charging | supply. Have the power supply/household
© @ Flashing red process has been interrupted. | connection checked by a qualified electri-
© {) Flashing red can.
9 Off
O Red The control unit has atechni- | Disconnect the charger from the power
@ A Red cal malfunction. Possible supply and reconnect it after 60 seconds.
@ Bred cause of the malfunction: soft- | If the malfunction continues, have the
@ & Red ware error or the load relay control unit checked by an authorized
© Red has been switched incorrectly. | Audi dealer or authorized Audi Service Fa-

The charging process has been
interrupted.

cility, and have the power supply/house-
hold connection checked by a qualified
electrician.

131

High-voltage system




Indicator lights Meaning Solution
@ Flashing red The control unit has a serious | Have the control unit replaced by an au-
O Q Off malfunction. The charging thorized Audi dealer or authorized Audi
O @ oft process has been interrupted. | Service Facility.
@ § Red
9 Off
O Off The indicator light in the Have the control unit replaced by an au-
@ X Red On/Off button on the control | thorized Audi dealer or authorized Audi
@ S& Red unit is faulty. The charging Service Facility.
@ 6 Red process has been interrupted.
© Red
Technical Data
Output 9.6 kw
Current rating 40 A single phase
System voltage 120V-240V
Power frequency 50 Hz/60 Hz

Overvoltage category (IEC 60664) II

Short-time current rating (EN
61439-1)
<10 kA eff.

Power plug versions NEMA 6-30; NEMA 6-50; NEMA 14-30; NEMA 14-50; NEMA

S15
Integrated residual-current device /AC: 20 mA; DC: 56 mA
Vehicle charging connector Type 1
Protection class I
IP Code 55 (USA: Enclosure 3)

Control unit mass 5.3 lbs - 7.7 lbs (2.4 - 3.5 kg)

Control unit dimensions (height x
width x depth)

12.2 inx 4.1 in x 2.8 in (310 mm x 105 mm x 72 mm)

@) Tips
—The device runs a self test after power has
been restored to the control unit. If a self
test is successful, all indicator lights will il-
luminate green for two seconds.
— The Audi e-tron compact charging system is
designed for charging at sockets with a volt-
age of 120 V/240 V. If your socket has a dif-
ferent voltage, contact and authorized Audi
dealer or authorized Audi Service Facility.
— If your Audi e-tron compact charging sys-
tem has a fixed connection, meaning can be
connected directly to the power supply
132
without a power cable, contact a qualified
electrician or an authorized Audi dealer or
authorized Audi Service Facility.
— The system complies with United States FCC
regulations and ISED regulations
=> page 330.

4K8012721BF

High-voltage system

g or attac g the cable
icles with Audi charging system

Applies to:


B4G-0681 Nn?

— Only change cables in a dry environment.
— The Audi charging system may only be used
as a complete unit consisting of the power
cables, the control unit, and the vehicle ca-
ble. Depending on the country, the total
length of the power cable, control panel and
vehicle cable may be restricted, for example
to 24.6 feet (7.5 m) in the USA. Audi recom-



Fig. 89 Control unit: removing and attaching the cable
Requirements:
> The charging process for the high-voltage bat-
tery must be ended > page 123.
> The vehicle charging connector must be re-
moved from the vehicle charging port.
> The power cable must be removed from the
socket.
Loosening the cable
» If necessary, loosen the screw @) using the
screwdriver provided.
> Lift the lever @ all the way up.
> Pull the connector @) out just until you feel re-
sistance.
> Close the lever @ until it is resting on the con-
nector @).
» Remove the connector (2) completely.
Attaching the cable
> Lift the lever @ up slightly.
> Insert the connector (2) into the control unit
just until you feel resistance.
> Lift the lever @ all the way up.
> Insert the connector (2) all the way into the
control unit.
> Close the lever @).
> Tighten the screw @) using the screwdriver pro-
vided.

A WARNING
— Note the warnings for charging > A in
Charging on page 123.
— Before switching a cable, always unplug the
power cable from the socket.

mends using only cables approved by Audi.
Gi) Tips
The power cable with the power connector for
industrial sockets and the Audi charging sys-
tem control unit are designed to work togeth-
er. Changing the power cable to another con-
nector type may reduce the available charging
power of the entire system. Limitations on
the ability to transfer power (current capacity)
depending on the phase and the number of
available phases may affect the available
charging power.


Wall clip
Applies to: vehicles with plug-in hybrid drive and wall mount
clip

RAZ-0638,

Fig. 90 Wall mount clip: securing the Audi charging system
Securing the Audi charging system
> First insert the control unit in the bottom tabs
on the wall mount clip and then into the upper
tabs.
> Push the control unit in the direction of the ar-
row toward the rear > fig. 90 and let it lock into
place.
> Wrap the excess length of cable around the
charging connector mount (@) when you are not
charging the high-voltage battery.
> Plug the power cable into the socket @).
133

High-voltage system

>» After charging, you can hook the vehicle charg-
ing connector to the charging connector mount
©.
Locking and unlocking the Audi charging
system
> You can lock or unlock the Audi charging sys-
tem using the key provided by turning it to the
lock position @) or the unlock position ©).
Removing the Audi charging system
> Remove the power cable connector from the
socket (2).
> Unwind the cable from the charging connector
mount @).
> To loosen the control unit from the bracket,
push the locking mechanism (@) upward.

ZX WARNING
Observe the safety precautions in the assem-
bly instructions for the wall mount clip.

134

4K8012721BF
Driver assistance

Situation symbols
Depending on vehicle equipment, the following
symbols may be shown. The symbols indicate the
situation to which the efficiency assist is respond-
ing.
Some symbols only appear if Predictive messag-
es are switched on, and some symbols only ap-
pear if Predictive control is switched on and
adaptive cruise assist* is active.


Description
Slow down
(predictive messages only)
Adjustment to curves along route
(predictive control only) Additional
symbols are shown in the Driver as-
sistance display.

Speed limit
(example)
Speed limit
Speed limit
Speed limit removed
Exit ahead
Intersection ahead
Traffic circle ahead
(predictive control only) If the indica-
tor light turns on in green and red, it
is indicating that there is a difference
between the speed limit and the set
speed.

Z\ WARNING
— Observe the safety precautions and note the
limits of the assist systems, sensors, and
cameras > page 138.
—Incertain situations, the recuperation may
brake proactively. However, the recuperation
braking effect is limited. Always be ready to

brake to reduce the risk of an accident.

@) Tips
— The functions depend on the navigation da-
ta* being up-to-date and correct identifica-
tion by the traffic sign recognition*.
— The system only detects traffic signs that
specify a speed limit.
— The display in the instrument cluster is
based on the units of measurement used for
speed in the country where the vehicle is be-
ing operated. As a result, a display of 50 in
the instrument cluster can mean either mph
or km/h, depending on the country.
— Except for the road network, which is re-
corded in the navigation system’s map infor-
mation, certain functions may not be availa-
ble.
Predictive messages
Applies to: vehicles with efficiency assist
The symbol BS appears in the instrument cluster
display if efficiency assist recommends removing
your foot from the accelerator pedal.
Additional symbols that indicate the situation to
which the efficiency assist is reacting are shown
in the Driver assistance display > page 153.
Requirements
— The cruise control system* or the adaptive
cruise assist* controls must not be active.
— The vehicle speed must be at least 20 mph
(30 km/h).
— The remaining distance until the situation is
reached must be large enough to allow the sys-
tem to react to the situation.
Switching Predictive messages on or off
Applies to: MMI: Select on the home screen: VE-
HICLE > Charging & Efficiency > Efficiency assist
> Predictive messages.

ZA WARNING
— Observe the safety precautions and note the
limits of the assist systems, sensors, and
cameras > page 138.
— Pay attention to traffic and the area around
your vehicle when efficiency assist is >

153

Telephone

— You MUST cease operating this device im-
mediately if requested by ISED or a licensed
wireless service provider.
— WARNING: £911 location information may
not be provided or may be inaccurate for
calls served by using this device.
@) Tips
The system complies with United States FCC
regulations and ISED regulations > page 329.
Making phone calls using the exterior
ental ar-)
Applies to: vehicles with Audi phone box
With the Audi phone box, you can make calls us-
ing the exterior antenna on the vehicle. Using the
external antenna helps when there is a low signal
and also provides better reception quality.
Requirement: the ignition must be switched on.
> To make phone calls through the vehicle's exte-
rior antenna using your mobile device, lay your
device on the phone symbol @) > page 199,
fig. 136 in the center of the Audi phone box
with the display facing up.
eee laa mem MOM) mil ltig
Applies to: vehicles with Audi phone box
You can charge your mobile device using a special
USB adapter with the Audi phone box
=> page 238.
Requirement: the ignition must be switched on.
> To charge your mobile device via USB, connect it
to the USB input @ > page 199, fig. 136.
G) Tips
— You can purchase a USB adapter from an au-
thorized Audi dealer or authorized Audi
Service Facility, or at specialty stores.
— Audi recommends using Audi Genuine Ac-
cessories. Audi has verified their reliability,
safety, and suitability.
200
Charging a mobile device wirelessly
Applies to: vehicles with Audi phone box
You can charge your mobile device wirelessly us-
ing the Audi phone box.
Requirement: the ignition must be switched on.
Your mobile device must meet the Qi standard.
> Make sure that the wireless charging function is
switched on:
> Applies to: MMI: Select on the home screen:
SETTINGS > General > Reminder signal and
mobile device charging.
> Switch the Mobile device wireless charging
function on.
> To charge your mobile device wirelessly, lay it
on the @ symbol @ = page 199, fig. 136 in the
center of the Audi phone box with the display
facing up.

ZA WARNING
— The mobile device may become hot during
wireless charging. Pay attention to the tem-
perature of your mobile device and be care-
ful when removing it from the Audi phone
box.
— An alternating magnetic field is used for
wireless charging. Maintain a minimum dis-
tance of approximately 2.4 inches (6 cm) to
the Audi phone box charging plate. The
thresholds for prolonged exposure at this
distance comply with ICNIRP1998. There-
fore, interactions such as irritation of senso-
ry organs, malfunctions of active implants
(such as pacemakers, infusion pumps, or
neurostimulators) or effects on passive im-
plants (such as prosthetic limbs) is highly
unlikely. If you have an implant, consult a
medical specialist if you have any questions.
You can also switch the function for wireless
charging in the Audi phone box on and off.
You can continue to charge your mobile de-

vice using a cable connection.

G@) Tips
— The maximum charging output is 5 W.
—The charging time and temperature will vary
depending on the mobile device being used.

4K8012721BF
Telephone

Mobile device reminder signal
Applies to: vehicles with Audi phone box
When the device reminder signal is switched on,
you will be notified that your mobile device is still
in the Audi phone box when you leave the vehicle.
Requirement: your mobile device must be located
in the Audi phone box (if Qi-capable) or connect-
ed to the Audi music interface with a USB adapt-
er, and the Audi smartphone interface must be
active or your iPhone must be connected to the
MMI via Bluetooth and charging using a USB
adapter connected to the Audi music interface.
> Applies to: MMI: Select on the home screen:
SETTINGS > General > Reminder signal and
mobile device charging.
The following settings may be available, depend-
ing on vehicle equipment:
— Signal tone
— Off
Spoken cue
this setting is switched on at the factory.
Mobile device notes: reminder, charge level
When this function is switched on, the charge
status of your mobile device is displayed. You will
also be reminded not to forget your mobile de-
vice when leaving the vehicle.
Using the telephone
Accessing the telephone functions
Applies to: vehicles with telephone
nn @y
ee oo ar
Fig. 137 Upper display: selection menu

Requirement: a mobile device must be connected
to the MMI.

> Applies to: MMI: Select on the home screen:
PHONE.
The following phone functions will be available:
@ Search
OS) CAUUTISE oc sesone 2 0 coins ov soars 201
@) Favorites aca: ss ses y eeys vows 202
@ Contacts .............0.0.000. 202
(BS) Voicemail svc: «2 ccc 2% wiccove 2 4 snson 203
© Dial phonenumber ............ 203
@ Switch telephones ............. 205


call
Applies to: icles with telephone
Pe DP | catttist
Te ny o—@
Prec rer a
j fo}
[RAX-0145]
U7
on
Albert, Simon (3)
a) Creme ZEY |
Albinson, Mary (2)
esCM Are 27)
(34 001718765432 (1)
Fig. 138 Upper display: call list
Opening call lists using the MMI
> Applies to: MMI: Select on the home screen:
PHONE > Call list.
Opening call lists using the multifunction
steering wheel
> Select in the instrument cluster: Telephone tab
> 2) button > Call list.
Possible call list symbols:
Missed calls
Dialed numbers
Accepted calls
Editing a telephone number
Display business card ........... 203
©OOOCOLO Number of interactions with a con-
tact
If more than one interaction with a contact or
number has taken place, the last one is displayed
in the form of an arrow @), @), or @).
Press and hold a contact or a phone number in
the list until the Options menu appears.
201

4K8012721BF
Telephone

Troubleshooting
Applies to: vehicles with telephone
The information that follows lists some trouble-
shooting options. They depend on the equip-
ment.

Problem Solution

Pairing the mobile device to the
MMI failed.
Make sure the requirements for connecting a mobile phone have
been met > page 197, or
make sure you did not accidentally decline the PIN for establishing
a connection on your mobile phone. If necessary, repeat the pair-
ing process > page 197.

After pairing, not all contacts or
no contacts have been loaded in-
to the MMI.
Avoid using special characters in names.
Avoid using contact groups on your mobile device.
Check for prompts on your mobile device when connecting via
Bluetooth.

Certain telephone functions are
grayed out or not available.
The telephone functions depend on the mobile device service pro-
vider and the mobile device you are using.

Some telephone functions may
be switched off or not available,
even though the mobile device is
supported.
Check if the Bluetooth settings on your cell phone are limited or
individual Bluetooth settings are deactivated. This may be the
case with business cell phones.

The MESSAGES menu is not avail-
able.
Make sure your mobile device has an option to show messages op-
tion and that it is enabled.

Wireless cell phone charging is
not working or is interrupted.

Check if wireless charging with the Audi phone box is switched on.
Check if your mobile device is Qi-capable.
Make sure your mobile device is positioned correctly in the Audi
phone box > page 199 and that there are no objects located be-
tween the phone box and the phone.

207

4K8012721BF
Audi connect


ZA WARNING
— Always follow the information found in > AA
in General information on page 208.
— Driver messages, text messages, and illumi-
nated warning and indicator lights in the ve-
hicle always take priority over information
from the Audi connect services. The infor-
mation displayed by the Audi connect serv-
ices should not cause you to take safety
risks. This can result in the vehicle breaking
down in traffic and to serious injuries or ac-
cidents.
— Applies to: vehicles with plug-in hybrid
drive: Only perform the Audi connect cli-
mate control functions if your vehicle was
shut off correctly and the ignition is switch-
ed off.
— Applies to: vehicles with plug-in hybrid
drive: Only perform charging functions on
the high-voltage battery if the vehicle is
shut off correctly, is connected to a suitable
socket ,and if the ignition is switched off.


@ Tips
— Accessing specific data or controlling func-
tions remotely depends on the charge level
of the vehicle battery. Therefore, these
functions only have limited availability after
switching off the ignition.
— An eSIM card establishes the Internet con-
nection for Audi connect vehicle control
services. The costs for this are included in
the price of Audi connect vehicle control
services. The cell phone network, for exam-
ple, must be available to use these services.
Applies to: vehicles with Audi connect vehicle control
Create a myAudi account by registering in the
myAudi app or at my.audi.com, depending on
your country.
>» Set the key user > page 33.
> Install the myAudi app on your mobile device
and log in with your access information.
@) Tips
Some services require you to enter a 4-digit
PIN that you set up during registration.
Settings
Applies to: vehicles with Wi-Fi hotspot
Requirement: the ignition must be switched on.
> Applies to: MMI: Select on the home screen:
SETTINGS > Connection settings > Wi-Fi
Depending on the country and the vehicle equip-
ment, the following functions may be available:
Wi-Fi
When the function is switched on, the MMI's Wi-
Fi hotspot is active and Wi-Fi devices can be con-
nected to the hotspot.
Wi-Fi hotspot settings
The Wi-Fi connection between the MMI and your
Wi-Fi device is encrypted. You can change the fol-
lowing information if needed.
— Access point (SSID): name of the Wi-Fi hot-
spot.
— Password: an initial password was set at the
factory in the MMI. Audi recommends changing
the initial password. Only use secure passwords
that conform to the general guidelines for se-
cure passwords. For more information, refer to
reputable and current sources on password se-
curity.
Allow data connection through Wi-Fi
When the function is switched on, mobile devices
can use the Internet connection through the Wi-
Fi hotspot. A data plan is needed to do this.

Z\ WARNING
Always follow the information found in > AA
in General information on page 208.
@) Note
Always follow the information found in S@ in
General information on page 208.


211

Media

» Applies to: MMI: Select on the home screen:
MEDIA > Source > Amazon Alexa.
@) Note
Read the information about Audi connect, and
be sure to note the connectivity costs section
=> page 208.
Multimedia connections
USB adapter cable

[RAH-9202

Fig. 154 Audi Genuine Accessories: USB adapter
You can connect your mobile devices through the
Audi music interface to the MMI using the USB
adapter and charge the battery at the same time.
You can purchase the USB adapter cable from an
authorized Audi dealer or at specialty stores:
@ USB adapter for devices with a mi-
cro USB connection
@ USB adapter for Apple devices with
a Lightning connection
@ USB adapter for devices with USB
type C connection
@) Note
Handle the USB adapter carefully. Do not al-
low it to be pinched.
G) Tips
Apple devices with a dock connector can only
be charged using a USB adapter designed for
devices with a dock connector. Data cannot be
transmitted.
238
ONU reat em Tale)
Connect your mobile devices to the Audi music in-
terface in order to operate them through the
MMI and charge the batteries.
The Audi music interface USB ports are located in
the storage compartment under the front and
rear* center armrest and are labeled with the +<
symbol. If multiple USB devices are connected to
the USB ports (for example, a smartphone and a
USB flash drive), all of these devices can be used
as the playback source.
Connecting or charging mobile devices using
a USB adapter
> Connect the matching USB adapter to the Audi
music interface USB port and connect it to the
mobile device, such as a smartphone.
The battery will charge automatically.
Mobile devices connected to the Audi music inter:
face can be started and operated using the MMI
=> page 239.
Disconnecting a mobile device from the Audi
music interface
> Remove the USB adapter cable from the Audi
music interface.

ZA\ WARNING
Driving requires your complete and undivided
attention. As the driver, you have complete re-
sponsibility for safety in traffic. Never operate
mobile devices while driving, because this in-
creases the risk of an accident.
@) Note
— Pull the cable out of the Audi music inter-
face carefully so that the USB ports are not
damaged.
— Use a USB extension cable to connect devi-
ces that have an integrated USB connector
(such as a USB stick) to reduce the risk of
damage to your USB device and the Audi
music interface.
— Extremely high or low temperatures that
can occur inside vehicles can damage mobile
devices and/or impair their performance.