service indicator AUDI A7 2021 Owner´s Manual

4K8012721BF
High-voltage system

Control unit: status and malfunction indicators


Indicator lights Meaning Solution
O Green The charger is ready to charge, | Starting the charging process
but is not charging. => page 122. CQ Off
O & Off
O 0 Off
9 Off
© Flashing green | The vehicle is being charged
O QO Off with the ground conductor
O B oft monitor activated.
O 6 off
9 Off
© Flashing green | The power cable has overheat- | After the cable cools down, the malfunc-
© a Yellow ed. Possible cause of the mal- | tion will be automatically cleared. Until it
O B oft function: a multi-phase socket | cools down, charging performance will be
O 6 of is being used in single-phase | reduced. If the malfunction continues,
mode. The charging perform- | have the power supply/household con-
© Off ance will be reduced. nection checked by a qualified electrician.
®) Flashing green |The control unit has overheat- | After the control unit cools down, the
O QA Off ed. The charging performance | malfunction will be automatically
will be reduced. cleared. Never leave the control panel in
O & Off P
@ 0 vel direct sunlight for long periods or time.
enow Until it cools down, charging performance
© Off will be reduced. If the malfunction con-
tinues, have the control unit checked by
an authorized Audi dealer or authorized
Audi Service Facility.
@ Yellow The charger is connected to
O O Off the vehicle. The high-voltage
O B oft battery is charged and the
charging process has ended
O 0 off successfully, or the vehicle is
© Off not requesting a charging pro-
cedure.
O Red The power cable has overheat- | After the cable cools down, the malfunc-
© Q Yellow ed. The charging process has __| tion will be automatically cleared and the
O B oft been interrupted. charging process will resume. If the mal-
O 6 of function continues, have the control unit
6 checked by an authorized Audi dealer or
Off

authorized Audi Service Facility, or have
the power supply/household connection
checked by a qualified electrician.

129

High-voltage system


Indicator lights Meaning Solution



O Red The control unit has overheat- | After the control unit cools down, the
O A Off ed. The charging process has_ | malfunction will be automatically cleared
O @ oft been interrupted. and the charging process will resume.
Never leave the control panel in direct
© 0 Yellow sunlight for long periods or time. If the
9 Off malfunction continues, have the control
unit checked by an authorized Audi dealer
or authorized Audi Service Facility.
oO Red The charging infrastructure of | After the power supply/household con-
© Flashing yellow |the power supply/household | nection stabilizes, the malfunction will be
O @ oft connection is restricted. Possi- | automatically cleared and the charging
O 6 of ble cause of the malfunction: | process will resume. If the malfunction
low voltage or poor power fre- | continues, have the power supply/house-
9 Off quency. The charging process _ | hold connection checked by a qualified
has been interrupted. electrician.
O Red There is a malfunction inthe | After the vehicle charging system stabiliz-
O QO Off vehicle charging system. The | es, the malfunction will be automatically
© B Flashing yellow charging process has been in- | cleared and the charging process will re-
O 6 off terrupted. sume. If the malfunction continues, have
the vehicle checked by an authorized Audi
9° Off dealer or authorized Audi Service Facility.
O Red The power cable or vehicle ca- | Have the power or vehicle cable replaced
O QO Off ble is faulty. Possible cause of | by an authorized Audi dealer or author-
O 2 oft the malfunction: the coding ized Audi Service Facility.
. resistance of the power or ve-
© 0) Flashing yellow hicle cable is not compatible.
o Off The charging process has been
interrupted.
O Red There is a malfunction in the | End the charging process at the vehicle
O O Off vehicle charging system. The | and remove the vehicle cable from the ve-
@ 2 Red charging process has been in- |hicle charging port. Disconnect the charg-
O 0 oft terrupted. er from the power supply and reconnect it
after 60 seconds. Restart the charging
© Off process > page 122. If the malfunction
continues, have the vehicle checked by an
authorized Audi dealer or authorized Audi
Service Facility.
oO Red There is an overvoltage inthe | Disconnect the charger from the power
® 4 Flashing red charging infrastructure of the |supply and reconnect it after 60 seconds.
O 2B oft power supply/household con- | If the malfunction continues, have the
O 6 off nection. The charging process | power supply/household connection
© wi has been interrupted. checked by a qualified electrician.

130

4K8012721BF
High-voltage system


Indicator lights Meaning Solution



© Red The control unit has atechni- | Disconnect the charger from the power
O A Off cal malfunction. The charging | supply and reconnect it after 60 seconds.
O @B oft process has been interrupted. |If the malfunction continues, have the
@ 30 Red control unit checked by an authorized
Audi dealer or authorized Audi Service Fa-
© Off cility.
© Red The control unit has a techni- | Disconnect the charger from the power
O QO Off cal malfunction (self-test supply and reconnect it after 60 seconds.
O B oft failed). The charging process | If the malfunction continues, have the
. has been interrupted. control unit checked by an authorized
@ 0 Flashing red Audi dealer or authorized Audi Service Fa-
9 Off cility.
© Red The charging infrastructure of | Have the control unit checked by an au-
@ QC Red the power supply/household | thorized Audi dealer or authorized Audi
@ Bre connection is insufficient: the | Service Facility, and have the power sup-
O 0 of ground conductor is interrupt- | ply/household connection checked by a
ed or not present. The ground | qualified electrician. Do not use the pow-
© Off conductor monitor has inter- | er supply/household connector until the
rupted the charging process. | malfunction is corrected.
© Red The indicator light in the reset | Have the control unit replaced by an au-
@ X Red button on the control unit is | thorized Audi dealer or authorized Audi
@ & Red faulty. The charging process _| Service Facility.
@ 6 Red has been interrupted.
9 Off
O Red The control unit has detected | Press and hold the © button for at least
@ X Red residual current. The charging | two seconds. If the malfunction contin-
@ 2 Red process has been interrupted. | ues, have the control unit checked by an
@ 6 Red authorized Audi dealer or authorized Audi
Service Facility, and have the power sup-
9 Flashing red ply/household connection checked by a
qualified electrician.
O Red The charging infrastructure is | Disconnect the charger from the power
© 1 Flashing red wired incorrectly. The charging | supply. Have the power supply/household
© @ Flashing red process has been interrupted. | connection checked by a qualified electri-
© {) Flashing red can.
9 Off
O Red The control unit has atechni- | Disconnect the charger from the power
@ A Red cal malfunction. Possible supply and reconnect it after 60 seconds.
@ Bred cause of the malfunction: soft- | If the malfunction continues, have the
@ & Red ware error or the load relay control unit checked by an authorized
© Red has been switched incorrectly. | Audi dealer or authorized Audi Service Fa-

The charging process has been
interrupted.

cility, and have the power supply/house-
hold connection checked by a qualified
electrician.

131

High-voltage system




Indicator lights Meaning Solution
@ Flashing red The control unit has a serious | Have the control unit replaced by an au-
O Q Off malfunction. The charging thorized Audi dealer or authorized Audi
O @ oft process has been interrupted. | Service Facility.
@ § Red
9 Off
O Off The indicator light in the Have the control unit replaced by an au-
@ X Red On/Off button on the control | thorized Audi dealer or authorized Audi
@ S& Red unit is faulty. The charging Service Facility.
@ 6 Red process has been interrupted.
© Red
Technical Data
Output 9.6 kw
Current rating 40 A single phase
System voltage 120V-240V
Power frequency 50 Hz/60 Hz

Overvoltage category (IEC 60664) II

Short-time current rating (EN
61439-1)
<10 kA eff.

Power plug versions NEMA 6-30; NEMA 6-50; NEMA 14-30; NEMA 14-50; NEMA

S15
Integrated residual-current device /AC: 20 mA; DC: 56 mA
Vehicle charging connector Type 1
Protection class I
IP Code 55 (USA: Enclosure 3)

Control unit mass 5.3 lbs - 7.7 lbs (2.4 - 3.5 kg)

Control unit dimensions (height x
width x depth)

12.2 inx 4.1 in x 2.8 in (310 mm x 105 mm x 72 mm)

@) Tips
—The device runs a self test after power has
been restored to the control unit. If a self
test is successful, all indicator lights will il-
luminate green for two seconds.
— The Audi e-tron compact charging system is
designed for charging at sockets with a volt-
age of 120 V/240 V. If your socket has a dif-
ferent voltage, contact and authorized Audi
dealer or authorized Audi Service Facility.
— If your Audi e-tron compact charging sys-
tem has a fixed connection, meaning can be
connected directly to the power supply
132
without a power cable, contact a qualified
electrician or an authorized Audi dealer or
authorized Audi Service Facility.
— The system complies with United States FCC
regulations and ISED regulations
=> page 330.

4K8012721BF
Driving information

Marking and warning
Applies to: vehicles with night vision assist

Fig. 98 Instrument cluster: pedestrian marking and warn-
ing
Highlighting detected pedestrians and wild
animals
Within the limits of the system, the night vision
assist can detect pedestrians and wild animals
that are between approximately 32 feet (10 m)
and 295 feet (90 m) in front of the vehicle and
within the detection zone. Animal recognition is
not active within highly developed areas. The sys-
tem only detects large wild animals such as deer.
When it is dark outside and the low beams are
switched on, detected objects are marked in yel-
low (), within the limits of the system.
Pedestrian and wild animal warning
This system limits are based on the vehicle speed
and steering angle. Pedestrian and wild animal
warning encourages you to pay more attention.
If there are pedestrians or wild animals in front
of your vehicle that could pose a danger, the sys-
tem will direct your attention to this.
— Pedestrians or wild animals are highlighted in
red in the instrument cluster @) and the | A\| or
FA symbol turns on @.
— When the head-up display* is switched on, the
additional indicator JM or EM appears.
—Achime will sound if something is detected.
—If the night vision assist thermal image is re-
placed by another display (such as the on-board
computer), the red A or &A indicator light will
appear if there is a pedestrian or wild animal
warning.
The Sl symbol will appear when pedestrian and
wild animal detection is not available.
Marking light*
To direct the driver's attention to a pedestrian,
the headlights can flash on the pedestrian when
there is a pedestrian warning.
This occurs at speeds above approximately
35 mph (60 km/h) if you are outside of illuminat-
ed areas and no detected vehicles are shown. The
marking light is not used for wild animals. The
high beam assistant®™ controls the marking
light*> page 53.
Adjusting the contrast
Applies to: vehicles with night vision assist
Requirement: the night vision assist must be
switched on and the % tab must be displayed.
> Applies to MMI: Select on the home screen: VE-
HICLE > Driver assistance > (<3) > Night vision
assist.
> To set the desired contrast, move the slider.
Messages
Applies to: vehicles with night vision assist
Night vision assist: currently unavailable.
See owner's manual
The system is not functioning correctly at the
time, so it has been switched off. If the malfunc-
tion persists, drive immediately to an authorized
Audi dealer or authorized Audi Service Facility to
have the malfunction repaired.
Integrated Toll Module
Applies to: vehicles with Integrated Toll Module
Depending on the region, you can pay toll fees in
certain countries using the Integrated Toll Mod-
ule (ITM). It replaces a separate transponder for
detecting toll fees. The system electronics are in-
tegrated in the rearview mirror housing.
To use the ITM in toll zones, you must register
and activate it.
149

Driver assistance

Distance warning
Applies to: vehicles with distance warning
S| iS 9] nN ‘|
ja

Applies to: vehicles with adaptive cruise assist
Fig. 111 Instrument cluster: display of the current dis-
tance
RAZ-0400

Applies to: vehicles with adaptive cruise assist:
Fig. 112 Instrument cluster: distance warning
General information
At speeds above approximately 40 mph (65
km/h), this function measures the distance to the
vehicle ahead as time. If the distance falls below
the warning threshold, the system warns you of
the hazard with the f indicator light.
Image in the Driver assistance display
Applies to: vehicles with adaptive cruise assist
The display only appears if the Driver assistance
display is selected on the on-board computer
=> page 17 and the adaptive cruise assist is not
actively controlling the vehicle.
@) Detected vehicle driving ahead
@ Use the markings to help you estimate the
distance to an obstacle. Each marking repre-
sents approximately one second.
@) Set warning threshold. Depending on the set-
tings, the display will be colored in from the
bottom to the top.
@ The actual distance is smaller than the set
distance and you will be informed about the
danger.
164
Adjusting the distance warning
The system can be switched on and off in the
MMI page 141.
You can adjust the distance warning threshold to
your preferences. The settings depend on the ve-
hicle equipment.
— Applies to MMI: Select on the home screen: VE-
HICLE > Driver assistance > (3) > Distance
warning
Messages
ir or 3! is displayed when there is a malfunc-
tion, the distance warning functions may be un-
available or may be limited.
A message that indicates the cause and possible
solution may appear with some displays. The
weather conditions may be too poor or a sensor
may be covered. Clean the area in front of the
sensors > page 140 and try to turn the system on
again later.
If the malfunction remains, drive to an author-
ized Audi dealer or authorized Audi Service Facili-
ty immediately to have the malfunction correct-
ed.

ZA\ WARNING
Observe the safety precautions and note the
limits of the assist systems, sensors, and
cameras > page 138.
G) Tips
— The driver is always responsible for adhering
to the regulations applicable in the country
where the vehicle is being operated.
— You may fall below the warning threshold
briefly when passing or when quickly ap-
proaching a vehicle driving ahead. There is
no warning in this scenario. A warning is giv-
en only if you fall below the warning thresh-
old for an extended period of time.

Parking and maneuvering


ZA\ WARNING
Observe the safety precautions and note the
limits of the assist systems, sensors, and
cameras > page 138.
Messages
Applies to: vehicles with park assist plus

If the & or w indicator light turns on, the
park assist is not available or was interrupted.
A message that indicates the cause and possible
solution may appear with some displays. The
weather conditions may be too poor or a sensor
may be covered. Clean the area in front of the
sensors > page 140 and try to turn the system on
again later.
If the malfunction remains, drive to an author-
ized Audi dealer or authorized Audi Service Facili-
ty immediately to have the malfunction correct-
ed.
Remote controlled
parking!)2)
ere eeuel ela)
Applies to: vehicles with remote park assist plus
Remote controlled parking is part of park assist
plus/park assist plus with garage function. The
process for parking or exiting a parking space can
be controlled with a mobile device from outside
the vehicle. To do so, the driver must have both
the vehicle key and the mobile device with him or
her. While the driver controls the vehicle remote-
ly and monitors the vehicle's surroundings, the
system controls the steering, gear selection, ac-
celeration, braking, and locking the vehicle.

ZX WARNING
— Observe the safety precautions and note the
limits of the assist systems, sensors, and
cameras > page 138.


)_ system availability may be limited depending on the mar-
ket.
2) In preparation at the time of printing.
190

— Remote controlled parking is only an assist
system. The driver is always responsible for
maneuvering, driving, and stopping the ve-
hicle and performing other driving maneu-
vers.
— Do not use this function if the vehicle cannot
move freely, for example when on a vehicle
jack.
— Failing to pay careful attention to the vehi-
cle's surroundings increases the risk of an
accident. Sensors and cameras have spots in
which the surrounding area cannot be de-
tected. Objects, animals, and people may
only be detected with limitations may not
be detected at all. Always monitor the traf-
fic as well as the vehicle's surroundings with
direct eye contact. Stay near the vehicle
while controlling it. Make sure you have a
clear view of the vehicle and the area sur-
rounding it. Do not become distracted.
— Applies to: vehicles with anti-theft alarm
system: There is a risk of fatal injury for peo-
ple locked in the vehicle, especially children.
The vehicle is locked during remote control-
led parking. Make sure there are no persons
inside the vehicle both before and after us-
ing
remote controlled parking.
— There is a risk of asphyxiation. Never allow
the engine to run in confined spaces. After
remote controlled parking, make sure the
engine is off.
— Malfunctions when using the myAudi app in-
crease the risk of an accident. Do not exit
the app during the parking process, and
make sure that it does not go into the device
background, for example by accepting an in-
coming call. Observe the operating instruc-
tions from the manufacturer of your mobile
device.
— There is a risk of accident if the connection is
interrupted. In certain situations, the con-
nection between the mobile device and the
vehicle can be interrupted, for example from
other radio devices or when the distance to

4K8012721BF
Audi connect


ZA WARNING
— Always follow the information found in > AA
in General information on page 208.
— Driver messages, text messages, and illumi-
nated warning and indicator lights in the ve-
hicle always take priority over information
from the Audi connect services. The infor-
mation displayed by the Audi connect serv-
ices should not cause you to take safety
risks. This can result in the vehicle breaking
down in traffic and to serious injuries or ac-
cidents.
— Applies to: vehicles with plug-in hybrid
drive: Only perform the Audi connect cli-
mate control functions if your vehicle was
shut off correctly and the ignition is switch-
ed off.
— Applies to: vehicles with plug-in hybrid
drive: Only perform charging functions on
the high-voltage battery if the vehicle is
shut off correctly, is connected to a suitable
socket ,and if the ignition is switched off.


@ Tips
— Accessing specific data or controlling func-
tions remotely depends on the charge level
of the vehicle battery. Therefore, these
functions only have limited availability after
switching off the ignition.
— An eSIM card establishes the Internet con-
nection for Audi connect vehicle control
services. The costs for this are included in
the price of Audi connect vehicle control
services. The cell phone network, for exam-
ple, must be available to use these services.
Applies to: vehicles with Audi connect vehicle control
Create a myAudi account by registering in the
myAudi app or at my.audi.com, depending on
your country.
>» Set the key user > page 33.
> Install the myAudi app on your mobile device
and log in with your access information.
@) Tips
Some services require you to enter a 4-digit
PIN that you set up during registration.
Settings
Applies to: vehicles with Wi-Fi hotspot
Requirement: the ignition must be switched on.
> Applies to: MMI: Select on the home screen:
SETTINGS > Connection settings > Wi-Fi
Depending on the country and the vehicle equip-
ment, the following functions may be available:
Wi-Fi
When the function is switched on, the MMI's Wi-
Fi hotspot is active and Wi-Fi devices can be con-
nected to the hotspot.
Wi-Fi hotspot settings
The Wi-Fi connection between the MMI and your
Wi-Fi device is encrypted. You can change the fol-
lowing information if needed.
— Access point (SSID): name of the Wi-Fi hot-
spot.
— Password: an initial password was set at the
factory in the MMI. Audi recommends changing
the initial password. Only use secure passwords
that conform to the general guidelines for se-
cure passwords. For more information, refer to
reputable and current sources on password se-
curity.
Allow data connection through Wi-Fi
When the function is switched on, mobile devices
can use the Internet connection through the Wi-
Fi hotspot. A data plan is needed to do this.

Z\ WARNING
Always follow the information found in > AA
in General information on page 208.
@) Note
Always follow the information found in S@ in
General information on page 208.


211

Emergency call

the emergency call button () will blink. The
emergency call will be made. The emergency call
cannot be canceled.
LED status
— Green - The emergency call function is availa-
ble.
— Red - There is a malfunction in the emergency
call function. Contact an authorized Audi dealer
or authorized Audi Service Facility. Note the
messages about the availability of the emer-
gency function > page 214.
— Off - The emergency call function is not availa-
ble, perhaps because no network is available.
Warnings
If there is a critical system failure in the emer-
gency call systems, the vehicle occupants will re-
ceive the following warning: see > page 214, LED
status and > page 214, Messages.
@) Tips
If the emergency call is canceled due toa
poor connection, then the system automati-
cally tries to connect again.
Messages
Applies to: vehicles with emergency call function
508 Emergency call function: malfunction! Lim-
ited availability. Please contact Service
If this indicator light turns on and this message
appears, the emergency call function is restrict-
ed. For example, you cannot call the emergency
call center, but data may still be transmitted un-
der certain circumstances. Drive to an authorized
Audi dealer or authorized Audi Service Facility im-
mediately to have the malfunction corrected.
BS Emergency call function: malfunction! Func-
tion unavailable. Please contact Service
If this indicator light turns on and this message
appears, you cannot make an emergency call.
Drive to an authorized Audi dealer or authorized

) The availability of the services offered depends on the
country and may change in the future.
214
Audi Service Facility immediately to have the
malfunction corrected.
Online roadside
assistance
Applies to: vehicles with online roadside assistance
An online roadside assistance call )) is a combina-
tion of data transmission and a phone call. The
data transmission from your vehicle forwards im-
portant information to the Audi service center,
such as the vehicle and position data.
Calling online roadside assistance
Applies to: vehicles with online roadside assistance

RAZ-0443


Fig. 140 Front headliner: online roadside assistance but-
ton
Calling online roadside assistance
> Press the button @). The LED in the button
turns red. The online roadside assistance call
will be made.
> If you press the button @) by mistake, then
press it again.
Audi incident assistance
A minor accident may be detected by the vehicle
electrical system. You are able to select between
online roadside assistance and an emergency call
in the MMI.

Navigation

Navigation
Opening navigation
Applies to: vehicles with navigation system



Fig. 141 Route guidance not started
The navigation system directs you to your desti-
nation, around traffic incidents, and on alterna-
tive routes, if desired.
Opening navigation
>» Applies to: MMI: Press NAVIGATION on the
home screen.
After accessing the navigation for the first time,
the map is displayed.
Opening navigation using the multifunction
steering wheel
> Applies to: multifunction steering wheel: Select
the Navigation tab in the instrument cluster.
> To display navigation when route guidance has
started, select in the instrument cluster: the
button > Map.
The following functions are available in the MMI:
@ Open the Select destination menu
=> page 218, fig. 142.
@ Open the intelligent search > page 217.
@ Switch between the map and the menu:
press A repeatedly until the desired function
is displayed.
You can find additional information about the
map update at > page 221, Map operation.

ZA\ WARNING
— The demands of traffic require your full at-
tention. Always read the chapter > page 21,
Traffic safety information.
— The route calculated by the navigation sys-

tem is a driving recommendation. Follow

216

the traffic regulations that are applicable in
the country where you are operating the ve-
hicle. In the event that the driving directions
contradict traffic regulations, always follow
the traffic regulations applicable in the
country where you are operating the vehicle
to reduce the risk of an accident.

() Note
Read the information about Audi connect, and
be sure to note the connectivity costs section
=@ in General information on page 208.
(i) Tips
— Snow and obstructions on the GPS antenna
or trees and large buildings can impair sat-
ellite reception and affect the system's abil-
ity to determine the vehicle position. Sever-
al deactivated or malfunctioning satellites
can also interrupt GPS reception and affect
the system's ability to determine the vehicle
position.
— Because street names sometimes change,
the names stored in the MMI may in rare
cases differ from the actual street name.
— Applies to: multifunction steering wheel:
Depending on the selected function, opera-
tion using the upper display may be re-
quired.
— Applies to: vehicles with Audi connect Info-
tainment: Depending on the country and ve-
hicle equipment, additional services may be
available.
— An additional indicator will appear in the
head-up display.
myAudi navigation
Applies to: vehicles with Audi connect Infotainment
MMI navigation works seamlessly with the myAu-
di app.
Your destinations (favorites, last destinations)
are synchronized through your myAudi account.
All important destinations can be displayed in
the vehicle and in the myAudi app.