service AUDI A8 2021 Owners Manual
[x] Cancel search | Manufacturer: AUDI, Model Year: 2021, Model line: A8, Model: AUDI A8 2021Pages: 362, PDF Size: 99.29 MB
Page 263 of 362
4N0012721BF
Audi smartphone interface
Audi smartphone
interface
Setup
Applies to: vehicles with Audi smartphone interface
You can connect your smartphone to the MMI
with a cable or wirelessly* using the Audi smart-
phone interface. Certain content on your smart-
phone is adapted in the MMI while driving and
can be operated through the MMI.
Requirement: the vehicle must be stationary and
the ignition must be switched on. iPhone genera-
tion 5 or higher with Lightning connector and iOS
7.1.2 operating system or higher, or smartphone
with Android Auto app and Android 5.0 Lollipop
operating system or higher.
> Applies to: MMI: Select on the home screen:
SETTINGS > Connected devices > Audi smart-
phone interface > New connection.
> Connect your smartphone to the Audi music in-
terface > page 252 using a USB adapter
=> page 252, fig. 172, or
> To connect your iPhone wireless*, switch on the
Bluetooth function and Wi-Fi on your iPhone.
Open the Apple CarPlay settings in your iPhone.
In the MMI, press on your iPhone in the list of
displayed devices.
> To update the list, press O.
> Follow the system instructions.
> Pay attention to any additional system prompts
on your smartphone, if applicable.
> Applies to: MMI: If you declined use of Apple
CarPlay or Android Auto the first time you con-
nected your smartphone, then select on the
home screen: SETTINGS > Connected devices >
Audi smartphone interface > a smartphone.
> Follow the system instructions.
Z\ WARNING
Driving requires your complete and undivided
attention. As the driver, you have complete re-
sponsibility for safety in traffic. Never operate
mobile devices while driving, because this in-
creases the risk of an accident.
CG) Note
Read the information about Audi connect, and
be sure to note the connectivity costs section
=> page 222.
G@) Tips
— The functions that can be used depend on
the following factors, among others:
— The brand of your smartphone
— The version of the operating system in
your smartphone
— The software version of the app used
— The USB adapter cable and correct connec-
tion
— Your cell phone service provider
— The customized settings on your smart-
phone
— One of the factors above or a combination
of any of them could cause your smart-
phone to be incompatible with the Audi
smartphone interface. Compatibility cannot
be guaranteed for all types of smartphones.
For more information and assistance, refer
to the user guide and the manufacturer of
your smartphone.
— Please note that you can only connect your
smartphone via the front Audi music inter-
face in order to use the Audi smartphone
terface.
in-
— Wireless Apple CarPlay* is not available in
all countries.
— Wireless Apple CarPlay* was a planned func-
tion at the time this manual was printed.
Wireless Apple CarPlay* is not available in
your vehicle.
— Wireless Apple CarPlay* is only possible i
vehicles without a navigation system or
without a detected vehicle position (GPS
n
da-
ta) if the following requirement is met: the
embedded SIM card for the vehicle must
logged into the mobile phone network
=> page 222.
be
— If the connected smartphone has voice con-
trol, you can operate your smartphone using
the external voice recognition system
=> page 35.
261
Page 264 of 362
Audi smartphone interface
— The menu language shown in the MMIis
based on the settings in your smartphone.
— Some MMI functions are not available when
there is an active Audi smartphone interface
connection.
— You cannot connect any mobile devices via
Bluetooth when an Audi smartphone inter-
face connection is active.
Troubleshooting
Applies to: vehicles with Audi smartphone interface
The information that follows lists some trouble-
shooting options. They depend on the equip-
ment.
— Usage of the Audi smartphone interface de-
pends on the availability of services through
third party providers.
— Audi merely provides access to third party
services through the MMI and does not as-
sume any responsibility for the content of
these services.
Problem Solution
Audi smartphone Check the battery charge level on your smartphone.
interface cannot be | Check the USB cable and use a different one if necessary.
opened.
cle is being operated.
Check if Android Auto or Apple CarPlay is available in the country where the vehi-
Android Auto: check if the Android Auto app is installed on your smartphone.
Connecting the Make sure that you are using the correct USB adapter and check if the USB
smartphone to the | adapter is connected correctly to your smartphone and the Audi music interface
MMI failed. = page 252.
Apple CarPlay: check if Apple CarPlay is activated on your iPhone.
vehicles.
Android Auto: check in the Android Auto app if Android Auto permits new
start your iPhone.
Wireless connection: open the settings for Bluetooth and Apple CarPlay on your
iPhone. Remove your vehicle. Open the connection manager in the MMI
= page 265. Delete your iPhone in the Telephone 1 and Audi smartphone inter-
face submenus. Repeat the connection process. Restart the MMI > page 20. Re-
The smartphone is | Make sure that you are using the correct USB adapter and check if the USB
not automatically
detected. => page 252.
adapter is connected correctly to your smartphone and the Audi music interface
Check if the requirements needed to connect a smartphone have been met.
262
Page 266 of 362
Additional settings
G) Tips
The volume is automatically adjusted to a pre-
set level when the MMI is switched on.
Bluetooth
> Applies to MMI: Select on the home screen:
SETTINGS > Connection settings > Bluetooth
» Applies to: Rear Seat Remote: Select on the
home screen: SETTINGS > Connection > Blue-
tooth.
Bluetooth
Applies to: MMI: You can select a setting for visi-
bility of the MMI to other Bluetooth devices. To
connect a new Bluetooth device, the Visible set-
ting must be selected. If Invisible is selected, a
Bluetooth connection will only be possible with
Paired devices. If Off is selected, no Bluetooth
device can be connected.
Bluetooth audio player
Applies to: MMI: When this function is switched
on, the profile will load automatically when your
Bluetooth audio player is within range.
Bluetooth name
Applies to: MMI: The MMI’s Bluetooth name is
displayed and can be changed.
Applies to: Rear Seat Remote: The MMI’s Blue-
tooth name is displayed.
Factory default settings
Requirement: the ignition must be switched on.
» Applies to MMI: Select on the home screen:
SETTINGS > System maintenance > Restore
factory settings.
> Follow the system instructions.
The
settings will be reset. The system will re-
start. This may take some time.
G) Tips
Make sure that not only the settings were de-
leted but also the stored data, if necessary.
264
Software update
Introduction
Applies to: vehicles with software update
You can update your vehicle’s software.
The functions depend on the country and vehicle
equipment:
— Update through the online system update
=> page 264.
— Map material update for the navigation system
> page 238.
— Have the software update performed by an au-
thorized Audi dealer or authorized Audi Service
Facility. This can result in additional costs.
ZX WARNING
— Perform the installation only when the vehi-
cle is stationary. Otherwise, this increases
the risk of an accident
— If the installation fails, contact an author-
ized Audi dealer or authorized Audi Service
Facility immediately to have the malfunction
corrected.
Online system update
Applies to: vehicles with online system update
With the online system update, you can update
the software directly in the vehicle.
Requirement: the MMI must be connected to the
Internet > page 222, Audi connect.
Downloading updates
Requirement: notification for an online system
update will appear in the upper display.
> Press on the notification, or
> Open the notification in the notification center
on = page 23 and press on the notification.
> Follow the system instructions.
You can also check manually if an update is avail-
able.
> Applies to: MMI: Select on the home screen:
SETTINGS > System maintenance > Software
update > Search for updates > desired update
> Continue.
> Follow the system instructions.
Page 267 of 362
4N0012721BF
Additional settings
The MMI will start the download. You can check
the status of the download process in the notifi-
cation center > page 23.
Installing updates
Requirement: an online system update must be
downloaded and a notification must be shown in
the upper display.
> Stop the vehicle safely.
> Press on the notification, or
> Open the notification in the notification center
on > page 23 and press on the notification.
> Follow the system instructions.
Depending on the scope of the update, the online
system update may only be started if you follow
these instructions:
> Switch the emergency flashers off, if necessary
> Make sure that the starter battery is charged.
> To start the update, exit and lock the vehicle.
The MMI will start the installation. When the up-
date has ended, a notification will be displayed.
Z\ WARNING
Depending on the scope of the installation,
the ignition must not be switched on during
the installation to ensure the installation
completes successfully.
@) Note
Read the information about Audi connect, and
be sure to note the connectivity costs section
=@ in General information on page 222.
@ Tips
The software update may take some time.
Applies to: vehicles with online system update
Online system update: incomplete. Warning!
Vehicle functions limited
If an error occurs when installing an online sys-
tem update, certain functions such as the emer-
gency call function may not be available. Drive to
an authorized Audi dealer or authorized Audi
Service Facility immediately to have the malfunc-
tion corrected.
Connected devices
Displayed connected devices
Requirement: the vehicle must be stationary and
the ignition must be switched on.
> Applies to: MMI: Select on the home screen:
SETTINGS > Connected devices.
Possible menu items:
— Telephone 1
— Telephone 2
— Audio player
— Wi-Fi hotspot
— Headset
Audi smartphone interface
You can connect your smartphone to the MMI
=> page 261.
myAudi app
This function is available if the myAudi app is in-
stalled on your mobile device and started, and if
the mobile device is connected with the vehicle’s
Wi-Fi hotspot.
@) Note
Read the information about Audi connect, and
be sure to note the connectivity costs section
= page 222.
Managing connected devices
Requirement: the connected devices menu must
be displayed > page 265.
Connecting a device
Requirement: Bluetooth visibility must be acti-
vated in the MMI > page 264 and mobile device.
> Press on a menu item, such as Telephone 1.
> To search for and connect your mobile device,
press New connection > page 209.
Selecting a connected device
> Press on a menu item, such as Telephone 1.
265
>
Page 272 of 362
Checking and Filling
corrosion damage and damage to plastic or
rubber components in the fuel system.
— Do not use gasoline that does not meet the
specifications.
— If you are unable to find out if a specific gas-
oline mixture meets the specifications, ask
the gas station operator or their fuel suppli-
er.
— Do not use any gasoline mixture whose
composition cannot be identified.
— Audi does not assume any responsibility for
damage to the fuel system or for perform-
ance problems caused by using gasoline
mixtures different from those specified.
This type of damage also does not fall under
the New Vehicle Limited Warranty or under
the emissions control system warranty.
— If you notice a higher fuel consumption or
poor handling or performance problems due
to such gasoline mixtures, Audi recom-
mends fueling with unblended gasoline.
Gasoline additives
An important issue for many automobile manu-
facturers is combustion residue in the engine
that results from the use of certain fuels.
Although types of gasoline differ depending on
the manufacturer, there are similarities. Certain
substances in the gasoline may cause deposits in
the engine. Additives in the gasoline that should
keep the engine and fuel system clean do not all
function equally.
Audi recommends using TOP TIER Detergent Gas-
oline. For additional information on TOP TIER De-
tergent Gasoline, visit www.toptiergas.com.
If you use incorrect fuels over a long period of
time, the maximum engine performance may be
impaired by combustion residue.
@) Note
— Damage or malfunctions caused by the use
of incorrect types of gasoline are not cov-
ered by the New Vehicle Limited Warranty.
— Only gasoline additives that have been ap-
proved by Audi may be used.
270
Refueling
Messages
A Tank system: malfunction! Please contact
Service
There is a malfunction in the fuel tank system.
Drive to an authorized Audi dealer or authorized
Audi Service Facility immediately to have the
malfunction corrected.
Messages
Applies to: vehicles with plug-in hybrid drive
A Fuel filler door: malfunction! Unlock fuel
filler door manually. See owner's manual
There is a malfunction. You must manually un-
lock the fuel filler door > page 273.
Al Warning! Vehicle performance may be limit-
ed
The fuel tank is almost empty. You must antici-
pate a significant power loss. Refuel immediate-
ly.
& Please refuel and charge battery. Total
range: x mi (km)
or
f& Tank system: please refuel immediately and
charge battery. Total range: x mi (km)
If this indicator light turns on and this message
appears, refuel as soon as possible. Otherwise,
the high-voltage battery is drained > page 131.
AY Fuel filler door open. Please press button
again to refuel
Fueling is possible for a little while after pressing
the G) button. You must press the A button
again if the time limit is exceeded.
Page 275 of 362
4N0012721BF
Checking and Filling
Fuel filler door emergency release
Applies to: vehicles with manual fuel filler door release
If the central locking system malfunctions, the
fuel filler door can be unlocked manually.
Fig. 177 Right cover in the luggage compartment: remov-
ing the cover
Fig. 178 Luggage compartment: fuel filler door emergency
release
The emergency opening mechanism is located
behind the right cover in the luggage compart-
ment.
> Remove the screwdriver from the vehicle tool
kit > page 317.
> Carefully insert the flat side of the screwdriver
from below into the center of the top slot in the
cover > fig. 177.
> Use the screwdriver to pull the cover toward the
center of the vehicle and remove the cover.
> To unlock the fuel filler door, loosen the red
loop from the retainer and then pull on the
loop carefully > fig. 178 > ©.
> Press on the left side of the fuel filler door to
open it > page 271, fig. 175.
® Note
Only pull on the loop until you feel resistance.
You
will not hear it release. If you continue to
pull, you could damage the emergency re-
lease mechanism.
@ Tips
Applies to: vehicles with plug-in hybrid drive
— The tank will not be vented if the emergency
release function was used on the fuel filler
door. You can only fill a small amount of
fuel in the tank. Fill only until the fuel pump
nozzle turns off for the first time. Drive to
an authorized Audi dealer or authorized
Audi Service Facility immediately to have
the malfunction corrected.
— Pressure can escape if you open the tank cap
after using the emergency release. This can
create noises.
Emissions control
system
General information
ZA\ WARNING
The temperature of the exhaust system is
high, both when driving and after stopping
the engine.
— Never touch the exhaust tail pipes once they
have
become hot. This could result in burns.
— Do not park your vehicle over flammable
materials such as grass or leaves because
the high temperature of the emissions sys-
tem could start a fire.
— Do not apply underbody protectant in the
exhaust system area, because this increases
the risk of fire.
Catalytic converter
Observe the safety precautions > page 273, Gen-
eral information.
The vehicle may only be driven with unleaded
gasoline, or the catalytic converter will be de-
stroyed.
Never drive until the tank is completely empty.
The irregular supply of fuel that results from that
can cause engine misfires. Uncombusted fuel
could enter the exhaust system, which could >
273
Page 276 of 362
Checking and Filling
cause overheating and damage to the catalytic
converter.
Malfunction Indicator Lamp (MIL)
If the S indicator light blinks or turns on, there
is a malfunction that is causing poor emissions
quality and that could damage the catalytic con-
verter. Drive slowly to an authorized Audi dealer
or authorized Audi Service Facility to have the
malfunction corrected.
The indicator light can also turn on if the fuel fill-
er cap is not closed correctly > page 271).
Engine compartment
General information
Special care is required if you are working in the
engine compartment
For work in the engine compartment, such as
checking and filling fluids, there is a risk of in-
jury, scalding, accidents, and burns. For this
reason, follow all the warnings and general
safety precautions provided in the following in-
formation. The engine compartment is a dan-
gerous area in the vehicle. > A.
Explanation of warnings (sticker in the engine
compartment):
®
Hot engine components!
Rotating parts!
The catalytic converter can be damaged
"127i if the oil level is too high!
Always follow the instructions in the op-
oA erating manual.
The radiator fan can switch on at any
i, time!
High voltage! Switch off the engine be-
5 fore coming into contact with any igni-
tion system components!
Applies to: vehicles with plug-in hybrid
drive: High voltage! The voltage in the
high-voltage system is high enough to
EN cause fatal injuries. Touching a damaged
high-voltage component can result in a
fatal electric shock.
D_ Depending on the engine and country
274
ZA\ WARNING
— Turn the engine off.
— Switch the ignition off.
— Set the parking brake.
— Select the “P” (Park) selector lever position.
— Allow the engine to cool.
— Keep children away from the engine com-
partment.
— Never spill fluids on a hot engine. These flu-
ids (such as the freeze protection contained
in the coolant) can catch fire.
— Avoid short circuits in the electrical system.
— Never reach into the radiator fan. The fan is
temperature-controlled and can turn on
suddenly, even when the ignition is switched
off.
— Never open the hood when there is steam or
coolant escaping from the engine compart-
ment, because there is a risk that you could
be burned. Wait until no steam or coolant is
escaping.
— Plug-in hybrid drive: The coolant expansion
tank cap is equipped with a seal that must
never be removed under any circumstances
= page 277, fig. 181. If the coolant expan-
sion tank for the high-voltage system is not
sealed, please contact an authorized Audi
dealer or authorized Audi Service Facility.
— Plug-in hybrid drive: The sealed cap must
only be opened by an authorized Audi dealer
or authorized Audi Service Facility.
—The cap on the coolant expansion tank must
never be opened when the coolant is hot.
The cooling system is under pressure. There
is a risk of burns
—To protect your face, hands, and arms from
hot steam or coolant, cover the cap with a
thick cloth when opening.
Page 277 of 362
4N0012721BF
Checking and Filling
— Do not remove the engine cover under any
circumstances. This increases the risk of
burns.
— Due to the risk of electric shock, never touch
the ignition cable or other components in
the electronic high-voltage ignition system
when the engine is running or is starting.
— If a gear is engaged while the vehicle is sta-
tionary and the engine is running, do not
press the accelerator pedal inadvertently.
Pressing the accelerator pedal will cause the
vehicle to move, and this could result in an
accident.
— If inspections or repairs must be performed
while the engine is running, moving compo-
nents (such as the ribbed belt, generator,
and radiator fan) pose an additional risk.
— Set the parking brake first and select the
“P” (Park) selector lever position.
— Always make sure that no parts of the
body, jewelry, ties, loose clothing, and
long hair can be caught in moving engine
components. Before any work, always re-
move any jewelry and/or ties, tie back long
hair, and make sure all clothing fits close
to the body to reduce the risk of anything
becoming caught in engine components.
— Pay attention to the following warnings list-
ed when work on the fuel system or on the
electrical equipment is required.
— Do not smoke.
— Never work near open flames.
— Always have a working fire extinguisher
nearby.
— All work on the battery or electrical system
in your vehicle can result in injuries, chemi-
cal burns, accidents, or burns. Because of
this, all work must be performed only by an
authorized Audi dealer or authorized Audi
Service Facility.
— Limit your exposure to exhaust and chemi-
cals to as short a time as possible.
emit chemicals known to the State of Cali-
fornia to cause cancer and birth defects and
reproductive harm. In addition, certain flu-
ids contained in vehicles and certain prod-
ucts of component wear contain or emit
chemicals known to the State of California
to cause cancer and birth defects or other
reproductive harm.
— Battery posts, terminals and related acces-
sories contain lead and lead compounds,
chemicals known to the State of California
to cause cancer and reproductive harms.
Wash hands after handling.
ZA WARNING
California Proposition 65 Warning:
— Engine exhaust, some of its constituents,
and certain vehicle components contain or
@) Note
When filling fluids, be sure not to add any flu-
ids to the wrong reservoirs. Otherwise severe
malfunctions and engine damage will occur.
@) For the sake of the environment
You should regularly check the ground under
your vehicle in order to detect leaks quickly. If
there are visible spots from oil or other fluids,
bring your vehicle to an authorized Audi deal-
er or authorized Audi Service Facility to be
checked.
275
Page 280 of 362
Checking and Filling
For more information on the correct engine oil
for your vehicle, contact an authorized Audi deal-
er or authorized Audi Service Facility. Have the oil
changed by an authorized Audi dealer or author-
ized Service Facility.
Gi) Tips
Audi recommends using engine oils provided
by Audi Genuine Parts.
Messages
Engine oil pressure
= Turn off engine. Oil pressure too low
Stop driving and switch the engine off. Check the
engine oil level > page 278.
— If the engine oil level is too low, add engine oil
=> page 279. Only continue driving once the in-
dicator light turns off.
—If the engine oil level is correct and the indica-
tor light still turns on, turn the engine off and
do not continue driving. See an authorized Audi
dealer or authorized Audi Service Facility for as-
sistance.
Engine oil level
2 Please add oil immediately.
Stop driving and switch the engine off. Check the
engine oil level > page 278 and add engine oil
immediately > page 279.
3 Add max. x qt (x J) oil. You can continue
driving
Add the amount of oil shown immediately
=> page 279.
Reducing the oil level
= Please reduce oil level
There is too much oil in the engine and there is a
risk of damaging the catalytic converter or en-
gine. Drive to an authorized Audi dealer or au-
thorized Audi Service Facility immediately to have
engine oil extracted if necessary. Avoid high en-
gine speeds, full acceleration, and heavy engine
loads.
278
Engine oil sensor
=) Oil level sensor: oil change necessary. Please
contact Service
Fuel has entered the engine oil. This will cause
the engine oil level to rise slowly and the engine
oil quality to decrease. Do not extract engine oil
to reduce the level, because this will increase the
risk of engine damage. Drive to an authorized
Audi dealer or authorized Audi Service Facility im-
mediately to have engine oil extracted.
& Oil level system: malfunction! Please con-
tact Service
The sensor that checks the engine oil level has
malfunctioned. Drive immediately to an author-
ized Audi dealer or authorized Audi Service Facili-
ty to have the malfunction repaired.
2 Oil pressure sensor: malfunction! Please
contact Service
The sensor that checks the engine oil pressure
has malfunctioned. Drive immediately to an au-
thorized Audi dealer or authorized Audi Service
Facility to have the malfunction repaired.
Engine warm-up request
i Please drive to warm up engine
Fuel has entered the engine oil, either due to low
outside temperatures or frequent short drives.
Drive until the engine is warm so that the fuel in
the engine oil will evaporate. Avoid high engine
speeds, full accelerating, and heavy engine loads
when doing this.
@) Tips
The oil pressure warning B is not an oil level
indicator. Always check the oil level regularly.
Checking the engine oil level
The engine oil level can be checked in the MMI.
Observe the safety precautions > page 274, Gen-
eral information.
> Park the vehicle on a level surface.
> Shut the engine off when it is warm.
>» Switch only the ignition back on.
Page 281 of 362
4N0012721BF
Checking and Filling
> Wait approximately two minutes.
» Applies to MMI: Select on the home screen: VE-
HICLE > Settings & Service > Oil level.
> Read the oil level in the display. Add engine oil
if the bar in the oil level indicator is just below
“min” > page 279.
@) Note
If the engine oil level is too low or too high,
there is a risk of engine damage.
@) Tips
The oil level indicator in the display is only an
informational display. If the oil level is too
low, a minimum oil warning appears in the in-
strument cluster. Add oil and close the hood.
The current oil level will be displayed on the
MMI the next time the ignition is switched on.
@) Tips
The engine oil consumption may be up to
0.5 quart/600 miles (0.5 liter/1,000 km), de-
pending on driving style and operating condi-
tions. Consumption may be higher during the
first 3,000 miles (5,000 km). The engine oil
level must be checked regularly. It is best to
check each time you refuel your vehicle and
before long drives.
— Because of the lubrication and cooling of
the engine, combustion engines consume
oil. The oil consumption varies depending
on the engine and may change during the
service life of the engine. Engines generally
consume more oil at the beginning during
the break-in period. Then oil consumption
stabilizes after the break-in period.
— Under normal conditions, oil consumption
depends on the quality and viscosity of the
oil, the engine RPM, the climate conditions,
and the road conditions. The dilution of oil
from condensation or fuel residue as well as
the age of the oil also play a role. Because
engine wear increases with mileage, oil con-
sumption will increase again over time until
it may be necessary to replace worn compo-
nents.
— Because all these variables play a role, it is
not possible to define an oil consumption
standard. Therefore, the oil level must be
checked regularly.
— If you believe that your engine has in-
creased its oil consumption, contact an au-
thorized Audi dealer or authorized Audi
Service Facility to determine the cause.
Please note that an exact oil consumption
measurement must be done with the neces-
sary care and accuracy and may take time.
An authorized Audi dealer or authorized
Audi Service Facility is trained in accurately
measuring the oil consumption.
— You can find information on engine oil and
engine oil capacities for the USA at www.
audiusa.com/help/maintenance, or for Can-
ada at www.audi.ca/ca/web/en/
customer-area/care-and-maintenance/
audi-service-schedules.html, or call
800-822-2834.
Adding engine oil
RAZ-0013|
Fig. 182 Engine compartment: engine oil filling opening
cover (example)
Observe the safety precautions > page 274, Gen-
eral information.
> Turn the engine off.
> Open the hood > page 276.
>» Unscrew the cap %~ for the engine oil filler
opening > fig. 182.
> Carefully add 0.5 quart (0.5 liter) of the correct
oil > page 277.
> Close the engine oil filler opening cap.
> Close the hood > page 276.
> Restart the ignition after two minutes and read
the current oil level in the MMI > page 278,
Checking the engine oil level.
279