key AUDI E-TRON 2019 Owner's Manual

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Stowing and using

Additional storage
You will find a variety of storage compartments
and holders at various locations in the vehicle.
— Glove compartment: the glove compartment
can be locked using the mechanical key
=> page 33.
— Holders for a notepad, pen, and coins in the
glove compartment
— Storage compartment in the cockpit on the
driver's side
— Storage compartments in the door trim panel
— Storage compartments in the front center con-
sole
— Storage compartment under the front center
armrest*
— Nets on the back of the front seats
— Garment hooks in the rear
— Storage compartment in the rear center arm-
rest*
— Removable box* under the cargo floor in the
luggage compartment
— Bag hooks* in the luggage compartment
— Net* in luggage compartment

ZA\ WARNING
—To reduce the risk of injury, make sure all
storage compartments are always closed
while driving.
— Loose objects can be thrown around the ve-
hicle interior during sudden driving or brak-
ing maneuvers, which increases the risk of
an accident. Store objects securely while
driving.
— Only use the storage compartments in the
door trim panels to store small objects that
will not stick out of the compartment and
impair the function of the side airbags.
— Only lightweight clothing should be hung
from the garment hooks in the vehicle. Do
not use clothes hangers to hang clothing.
The pockets of the clothing must not con-
tain any heavy, breakable, or sharp-edged
objects. This could impair the effectiveness
of the side curtain airbags.


— Make sure your view toward the rear is not
blocked, for example by hanging clothing or
objects in the vehicle.

Luggage compartment
General information
All pieces of luggage or objects must be securely
fastened in the luggage compartment. Note the
following to maintain good vehicle handling:
> Distribute the load evenly in the luggage com-
partment.
> Stow heavy luggage as far forward in the lug-
gage compartment as possible.
> Use non-elastic cords attached to the tie-downs
to secure objects.

ZA\ WARNING
— The luggage compartment cover is not a
surface for storing objects. Objects placed
on the cover increase the risk of injury to all
vehicle occupants during sudden driving or
braking maneuvers or in the event of an ac-
cident.
— Loose objects can be thrown around the ve-
hicle interior during sudden driving or brak-
ing maneuvers, which increases the risk of
an accident. Always stow objects securely in
the luggage compartment and secure them
at the tie-downs. Use straps suitable for
heavy objects.
— If pieces of luggage or objects are secured
to the tie-downs with unsuitable or dam-
aged straps, this can increase the risk of in-
jury during braking maneuvers or accidents.
— When transporting heavy objects, the vehi-
cle characteristics will change due to the
shift in the center of gravity, which increases
the risk of an accident. You may need to
adapt your driving style and speed to the
current conditions.
— The cargo net is only strong enough to se-
cure light objects. Heavy objects are not ade-
quately secured. Attempting to secure heavy
objects increases the risk of injury.
— Never exceed the permitted axle and load

and vehicle weight > page 292.

77

Driving

Driving
Starting the vehicle
Description


Fig. 84 Center console: switching on the drive system
Your vehicle is powered by electricity. Similar to a
vehicle with a combustion engine, the ignition
and drive system can be switched on separately.
When only the ignition is switched on, electronic
systems such as the MMI are available. However,
the vehicle is not ready to drive. Electric power is
able to move the vehicle once the drive system is
switched on and becomes active.
Requirement: the key must be in the vehicle.
Switching the drive system on
> Press and hold the brake pedal.
> Press the [START STOP] button. The drive sys-
tem switches on.


It is indicated in the power meter whether the
drive system is switched on > page 13.
Switching the drive system off
> Bring the vehicle to a full stop.
> Press the [START STOP] button. The drive sys-
tem switches off.


The steering is locked when you switch off the
drive
system and open the driver's door. The
steering lock helps prevent vehicle theft.
Switching the drive system off in an
emergency
If necessary in an emergency, the drive system
can also be switched off while driving using the
emergency off function”.
86

> Press the [START STOP] button twice in a row or
press and hold it one time.

Switching on and off
If you would like to switch the ignition on or off
without switching on the drive system, follow
these steps:

> Press the [START STOP] button without pressing
the brake pedal.

Switching the ignition off automatically
To prevent the vehicle battery from draining, the
ignition and possibly the exterior lighting may
switch off automatically.
Requirements:
— You must have driven the vehicle.
— You must have left the vehicle for longer than
30 seconds.
— The ignition must be switched on.
Among other indicators, the system detects that
you have left the vehicle based on the following
factors:
— The driver's door has been opened.
— The driver's safety belt has been unbuckled.
— The brake pedal is not being pressed.
— The driver's seat is not occupied.
The ignition will also be switched off after 30 mi-
nutes or if you lock the vehicle from the outside.

ZA WARNING
— Never switch off the drive system before the
vehicle has come to a complete stop.
Switching it off before the vehicle has stop-
ped may impair the function of the brake
booster and power steering. You would then
need to use more force to steer and brake
the vehicle. The fact that you cannot steer
and brake as usual may increase the risk of
accidents and serious injuries.
— If you leave the vehicle, switch the ignition
off and take the key with you. This applies
particularly when children remain in the ve-
hicle. Otherwise, children could start the ve-
hicle or operate electrical equipment (such
as power windows), which increases the risk
of an accident.

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Driving


— Always select the “P” selector lever position
when parking the vehicle; otherwise, the ve-

hicle could roll away.

G) Tips
— Brief noises are normal when starting and
stopping the vehicle and are no cause for
concern.
— The drive power depends on the tempera-
ture and the charge level of the high-volt-
age battery.
— It may not be possible to start the vehicle in
extremely low temperatures.
= Engine start system: malfunction! Please
contact Service
Do not switch the ignition off because you may
not be able to switch it on again. Drive to an au-
thorized Audi dealer or authorized Audi Service
Facility immediately to have the malfunction cor-
rected.
|—o| Engine start system: malfunction! Please
contact Service
There is a malfunction in the engine start system.
Drive immediately to an authorized Audi dealer
or authorized Audi Service Facility to have the
malfunction repaired.
BE Remote control key: key not detected. Is the
key
still in the vehicle?
This indicator light turns on and this message ap-
pears if the vehicle key was removed from the ve-
hicle when the drive system is active. If the vehi-
cle key is no longer in the vehicle, you can no lon-
ger switch on the ignition or the drive system af-
ter switching off the drive system. You also can-
not lock the vehicle from the outside.
Remote control key: hold back of key
against the designated area. See owner's man-
ual
The battery in the vehicle key may be drained or
there may be a malfunction. To start the vehicle,
you must also hold the vehicle key against the lo-
cation shown ?) > page 86, fig. 84.
If the malfunction remains, drive immediately to
an authorized Audi dealer or authorized Audi
Service Facility to have the malfunction correct-
ed.
When driving

Starting to drive, stopping, and parking
Starting from a stop
>» Press and hold the brake pedal.
> Switch on the drive system.
> Select a gear.
> Release the parking brake.
> Release the brake pedal.
> Press the accelerator pedal to accelerate.
Stopping and parking
> Bring the vehicle to a full stop and press and
hold the brake pedal.
> Set the parking brake.
> Select the “P” selector lever position to secure
the vehicle from rolling away.
> Switch off the ignition before leaving the vehi-
cle.
> Turn the steering wheel when parking on in-
clines so that the wheels will roll into the curb
if the vehicle starts moving.
On hills, activate the parking brake first and then
shift into the "P" selector lever position. This pre-
vents too much stress from being placed on the
locking mechanism.

ZA WARNING
— Always set the parking brake when leaving
your vehicle, even if for a short period of
time. If the parking brake is not set, the ve-
hicle could roll away, increasing the risk of
an accident.
— Do not leave your vehicle unattended while
the drive system is active, because this in-
creases the risk of an accident.
— If the parking brake is set, it can release au-
tomatically when the accelerator pedal is
pressed. To reduce the risk of an accident,
do not inadvertently press the accelerator
pedal and always shift into “P” when the ve-

hicle is stopped.

87

Driving


— If you leave the vehicle, switch the ignition
off and take the key with you. This is espe-
cially important when leaving persons or an-
imals in the vehicle. Otherwise, the vehicle
could start unintentionally, the parking
brake could release, or electronic equipment
could activate, which increases the risk of an
accident.
— No persons or animals should be left in a
locked vehicle. Locked doors make it more
difficult for emergency workers to enter the

vehicle, which puts lives at risk.
G) Tips
Always make sure that the vehicle does not
“creep” when starting to drive and maneuver-
ing. If you take your foot off the brake pedal,
the vehicle will not be set into motion by the
drive system.
Gears and driving programs



RAZ-0570





Fig. 85 Center console: hand rest with selector lever
The selector lever is located on the side of the
hand rest. You can operate the selector lever us-
ing your thumb and index finder.
The gears are displayed next to the hand rest.
— P (Park)
— R (Reverse)
—N (Neutral)
—D (Drive)
Selecting a gear
Requirement: the ignition must be switched on.
— Bring the vehicle to a full stop and press the
brake pedal.
838
—To select the nearest gear, move the selector
lever forward or back until you feel the first
pressure point.
—To skip a gear (for example, move from “D” to
“R”), move the selector lever past the pressure
point in the desired direction.
— The label next to the selector lever for the se-
lected gear will light up.
“N” (Neutral) gear
In the “N” gear, power is not transmitted to the
driving wheels. Use the “N” gear in a car wash
(with conveyor belts), for example.
If you unintentionally select “N” while driving
(faster than 1 mph (2 km/h)), you can also shift
back to “D” without pressing the brake pedal.
For safety reasons, the vehicle cannot be locked
when the transmission is in the "N” gear.
“Pp” (Park) gear
The vehicle is secured from rolling away by the
parking lock when in the “P” gear.
— Bring the vehicle to a full stop and press the
brake pedal.
— Press the “P” button @ on the selector lever.
— The “P” next to the selector lever will light up.
“P” engages automatically if you switch the drive
system off while the “D” or “R” gear is selected.
If you switch the drive system off in “N”, “P” will
engage automatically after approximately 30 mi-
nutes.
If you want to switch from “P” to “D” or “R”, the
drive system must be active.
Selecting the driving program
Various driving programs can be selected when in
the “D” gear. The programs influence how the ac-
celerator pedal and drive system respond.
If you select the dynamic or offroad Audi drive
select* mode, the “S” driving program will be ac-
tivated. If you select efficiency, “E” will be acti-
vated. When the ignition is switched off, the driv-
ing program may be reset to “D”.
To switch between the current driving program
and “S”, push the selector lever toward the rear. >

Driving dynamic

Driving dynamic
Audi drive select
Introduction
Applies to: vehicles with Audi drive select
Drive select makes it possible to experience dif
ferent types of vehicle characteristics in one vehi-
cle. With different driving modes, the driver can
switch the setting, for example from sporty to
comfortable. In the individual mode, the set-
tings can be adjusted to your personal preferen-
ces. This makes it possible to combine settings
such as a sporty drivetrain setting with light
steering.
Selecting the driving mode
Applies to: vehicles with Audi drive select

Fig. 87 Center console: Audi drive select button
> Press the left or right arrow key > fig. 87 until
the desired mode appears in the MMI. Or:
> Applies to: MMI: Select on the home screen:
VEHICLE > Audi drive select.
You can change the driving mode when the vehi-
cle is stationary or while driving. If traffic per-
mits, briefly remove your foot from the accelera-
tor pedal after changing modes so that the mode
you have selected will be activated for the drive
system.
offroad* - Provides assistance when driving off-
road. The vehicle will be raised to the second-
highest level using the air suspension®. The ESC
will be restricted and the hill descent assist* will
be activated. The vehicle will exit this mode after
the ignition is switched off.
98
allroad* - Provides balanced vehicle handling.
The vehicle will be raised to the second-highest
level using the air suspension*.
efficiency* - The vehicle switches to a fuel-effi-
cient vehicle setup and and supports the driver
with
fuel economy messages. The “E” driving pro-
gram is selected.
comfort - Provides a comfort-oriented vehicle
setup and is suited for long drives on highways.
auto - Provides an overall comfortable yet dy-
namic driving feel and is suited for everyday use.
dynamic - Gives the driver a sporty driving feel
and is suited to a sporty driving style. The “S”
driving program is selected.
individual > page 98.
@) Tips
Specific settings are stored automatically in
the active personal profile.
Adjusting the “individual” mode
Applies to: vehicles with Audi drive select
You can adjust details about the vehicle settings.
The settings are stored based on the user and will
be available again the next time the vehicle is
driven.
> Applies to: MMI: Select on the home screen:
VEHICLE > Audi drive select.
> Press individual 7.
The equipment in your vehicle will determine
which settings you can adjust.
Drive
The drive system will react to accelerator pedal
moves more quickly or in a more balanced man-
ner.
Steering
The power steering > page 100 adapts. Indirect
steering that moves easily is especially suited to
long drives on highways.

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High-voltage system

—If the battery has been charged to the desired
level, the charging unit cover will automatically
relock. Otherwise, the cover must be manually
locked. To do this, press the center of the but-
ton @,.
— Disconnect the charging cable from the power
supply if necessary or return it securely to the
charging station.
— Install the protective caps on the charging ca-
ble again.
— If you are transporting the charging cable in
the vehicle, store it securely > page 113.
If the charging connector cannot be removed,
you must unlock it manually > page 111.


ing, drive immediately to an authorized Audi
dealer or authorized Audi Service Facility
and have the malfunction corrected to re-
duce the risk of injury.


ZA WARNING
— When closing the cover on the charging
unit, make sure the area where the cover is
closing is clear to reduce the risk of injury.
— Do not disconnect the charging cable from
the socket or the vehicle charging port while
the vehicle is charging. End the charging
process before removing the charging cable
from the socket in order to reduce the risk of
damaging the connector contacts from
sparks.
— Never drive with the charging unit open. If
the cover on the charging unit is open, it
could hit other road users and potentially
cause injury.
— If a charging unit is damaged, the vehicle
must not be charged at the damaged charg-
ing port or at the charging port on the other
side* to reduce the risk of injury.
— If the charging unit is damaged or the
charging unit cover cannot close or is miss-

@) Note
— If you drive with an open charging unit, both
the cover and the electronics installed be-
hind it could be damaged. Check before ev-
ery drive after charging if the cover is
locked.
— Applies to: vehicles with charging ports on
the driver and front passenger’s side: Never
attempt to charge the vehicle using both
charging ports at the same time, because
this could damage the charging infrastruc-
ture.
(i) Tips
— Applies to: MMI: in addition to other set-
tings, you can also select if the charging
connector should be released automatically
after the immediate charging process is
complete. To do this, select on the home
screen: VEHICLE > Charging & Efficiency >
Charging > <3 > DC connector: unlock after
charging ends.
— The parking brake may make noises when
connecting the charging connector.
— Remove ice and snow in the charging unit
using a hand brush and solvent-free deicing
spray.
— The vehicle radio and TV systems may have
limited reception when charging the vehicle.
Charging display
The charging display is an LED light on the charg-
ing unit and shows the charging status. A label
on the charging unit @) > page 108, fig. 90 in-
forms you about the various displays. The key for
the LED light is explained in the following table.

LED on the charging unit Meaning

Vehicle charging system is in sleep mode. A timer may be active,
Off but charging has not started yet.


Charging process is interrupted. >

109

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High-voltage system

> Tighten the screw (3) using the screwdriver pro-
vided.

ZA\ WARNING
— Note the warnings for charging > A in
Charging on page 109.
— Before switching the power cable, always
unplug the power cable from the socket.
— Only change cables in a dry environment.
— The Audi charging system may only be used
as a complete unit consisting of the power
cables, the control unit, and the vehicle ca-
ble. We recommend using only cables ap-
proved by Audi.

i) Tips
The power cable with the power connector for
industrial sockets and the Audi charging sys-
tem control unit are designed to work togeth-
er. Changing the power cable to another con-
nector type may reduce the available charging
power of the entire system.
Wall mount clip
Applies to: vehicles with wall mount clip

RAZ-0638


Fig. 95 Wall mount clip: securing the Audi charging system
Securing the Audi charging system
> First insert the control unit in the bottom tabs
on the wall mount clip and then into the upper
tabs.
> Push the control unit in the direction of the ar-
row toward the rear > fig. 95 and let it lock into
place.
> Wrap the excess length of cable around the
charging connector mount @) when you are not
charging the high-voltage battery.
> Plug the power cable into the socket (2).
> After charging, you can hook the vehicle charg-
ing connector to the charging connector mount
©.
Locking and unlocking the Audi charging
system
> You can lock or unlock the Audi charging sys-
tem using the key provided by turning it to the
lock position @) or the unlock position 6).
Removing the Audi charging system
> Remove the power cable connector from the
socket (2).
» Unwind the cable from the charging connector
mount @).
> To loosen the control unit from the bracket,
push the locking mechanism (@) upward.

ZA\ WARNING
Observe the safety precautions in the assem-

bly instructions for the wall mount clip.

119

Telephone

Setup
Connecting a mobile device to the MMI
Applies to: vehicles with telephone
Requirement
The vehicle must be stationary and the ignition
must be switched on.
The Bluetooth settings must be open on your
mobile device during the connection setup.
The Bluetooth function and visibility of the MMI
= page 233 and mobile device must be switched
on.
The mobile device that will be connected must
not be connected to any other Bluetooth device.
The MMI must only be connected to one mobile
device.
Connecting a cell phone using Bluetooth
> Select PHONE on the home screen.
> Follow the system instructions. The available
Bluetooth devices will be displayed after sever-
al seconds.
> Press on the desired mobile device in the list of
displayed Bluetooth devices.
> To update the list, press O.
> A PIN for a secure Bluetooth connection will be
generated.
> Confirm the PIN on your mobile device, or
> Enter the PIN for connecting on your cell
phone. The time allowed for entering the PIN is
limited to approximately 30 seconds.
> If necessary, enter your SIM card PIN in the
MMI.
> Pay attention to any additional system prompts
displayed on your mobile device or the MMI, for
example if the system should connect automat-
ically in the future. Depending on the mobile
device, you may also need to download con-
tacts and confirm access to your messages sep-
arately.
Connecting a mobile device via USB
> Select PHONE on the home screen.
> Follow the system instructions.
170
After connecting successfully
After connecting successfully, information about
the connected profiles will appear. You can also
change the profiles later > page 233.
In addition, the mobile device contacts will be
automatically loaded into the MMI. This process
can take several minutes, depending on the num-
ber of contacts.
You can also access the telephone functions in
the instrument cluster > page 182.
@) Note
Always follow the information found in
=> page 184.
(i) Tips
— You can apply additional settings to con-
nected mobile devices under Connected de-
vices > page 232.
— You can also search for the MMI on your mo-
bile device using the Bluetooth device
search.
— You only have to pair your device one time.
Bluetooth devices that are already paired
automatically connect to the MMI when the
Bluetooth function is switched on, when
they are within range, and when the ignition
is switched on. The last connected mobile
device is given first priority.
— Authorizing the MMI connection on your
mobile device will make it possible to con-
nect automatically.
— Pay attention to any system prompts dis-
played on your mobile device or the MMI,
for example if the system should connect
automatically in the future. Depending on
the mobile device, you may also need to
download contacts and confirm access to
your messages separately.
— You will receive the PIN (SIM) and the PUK
(Personal Unlocking Key) along with the SIM
card from your cell phone service provider.
If you enter a PIN (SIM) incorrectly three >

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Audi connect

Audi connect
Infotainment
Applies to: vehicles with Audi connect Infotainment
With Audi connect Infotainment services, online
information is transmitted directly to the vehicle.
An Internet connection is required to use Audi
connect Infotainment. Depending on the country
and the vehicle equipment, the following options
may be available:
— Embedded SIM card

Z\ WARNING
Always follow the information found in > A\
in General information on page 184.
@) Note
Always follow the information found in >@ in
General information on page 184.
Embedded SIM card
Applies to: vehicles with Audi connect Infotainment and an
embedded SIM card

The data connection for Audi connect Infotain-
ment services is made through an embedded SIM
card (eSIM card) that is installed in the vehicle.
You can use the Audi connect Infotainment serv-
ices immediately.
@) Note
Always follow the information found in >@ in
General information on page 184.
Using a Wi-Fi hotspot
Applies to: vehicles with Wi-Fi hotspot
You can connect up to eight Wi-Fi devices (such
as smartphones) with the MMI Wi-Fi hotspot. If
the MMI is connected to the Internet
= page 185, the connected Wi-Fi devices can also
use the MMI’s Internet connection.
Requirement: the ignition must be switched on.
> Applies to: MMI: Select on the home screen:
SETTINGS > Connection settings > Wi-Fi
Switch on the Wi-Fi hotspot.
> Applies to: MMI: Select on the home screen:
SETTINGS > Connection settings > Wi-Fi > Wi-
Fi hotspot settings. The access data for the Wi-
Fi hotspot is displayed. Switch on the visibility
of the Wi-Fi hotspot if necessary.
> Switch the Wi-Fi function on in your mobile de-
vice and connect it to the MMI Wi-Fi hotspot
using the authentication data that is shown.
> Follow any additional system prompts on your
Wi-Fi device if necessary.
Your device is successfully connected with the
MMI's Wi-Fi hotspot.

Z\ WARNING
Always follow the information found in > AV
in General information on page 184.
CG) Note
Always follow the information found in >@ in
General information on page 184.

Audi connect
Infotainment services
Applies to: vehicles with Audi connect Infotainment
Some Audi connect Infotainment services must
be configured through your personal myAudi ac-
count before using them for the first time
=> page 27.
G) Tips
— For some Audi connect Infotainment serv-
ices, you may also have to enter your myAu-
di access information when accessing serv-
ices in the MMI.
— Some Audi connect Infotainment services
must be activated at my.audi.com.
— Regardless of the key user and additional
users, you can only connect one myAudi ac-
count to your vehicle.
— For detailed information on configuration,
visit my.audi.com.
185

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Audi connect

services. The cell phone network, for exam-
ple, must be available to use these services.
Applies to: vehicles with Audi connect vehicle control
> Register at my.audi.com.
> Set the key user > page 28.
> Install the myAudi app on your mobile device
and log in with your login information.
G@) Tips
It may also be necessary to enter your 4-digit
PIN set at my.audi.com when accessing some
Audi connect vehicle control services.
Yate]
Applies to: vehicles with Audi connect vehicle control
Depending on the country and the vehicle equip-
ment, the following services may be available:
Remote locking and unlocking
Requirement: the vehicle must be parked and the
ignition must be switched off.
This service allows you to unlock or lock your ve-
hicle.
Vehicle status report
This service transfers driver information system
data to a server. Depending on the vehicle equip-
ment, certain data may be accessed, such as the
remaining range or mileage. The values may dif-
fer from the values displayed in the vehicle.
Car Finder
This service transmits the parking location to a
server when the ignition is switched off. The vehi-
cle location, your location, or the route to your
vehicle can be displayed. The new parking loca-
tion cannot be determined with this service if the
vehicle is moved after shutting the vehicle off
and without switching the ignition on and off
again, for example if the vehicle is towed or sto-
len.
Online Audi service request
Requirement: the service must be activated on-
line at my.audi.com and an authorized Audi deal-
er or authorized Audi service facility must be se-
lected.
This service transmits service-relevant data to
your selected authorized Audi dealer or author-
ized Audi service facility. They will contact you
before your next service appointment.
Stolen Vehicle Locator
This service assists you in locating your vehicle if
it is stolen.
— Contact the police. You receive a Case ID.
— Call the service hotline and give your Case ID.
The service hotline will forward the established
data to the police. You receive the Audi Service
hotline number when you purchase your vehicle.
Trip data
Depending on the vehicle equipment, certain
driver information system data is transmitted to
a server. An overview of your trips with the values
from the short-term memory/long-term memory
can be displayed, for example, the driving dura-
tion. The values may differ from the values dis-
played in the vehicle.
Remote charging
Requirement: the ignition must be switched off
when changing the charging mode.
You can start the charging process remotely with
the service.
— Charging mode: immediate charging or delayed
charging (timer)
— Program the timer
— Deactivate or activate the timer
For additional information, see > page 105.
Auxiliary climate control
Requirement: the ignition must be switched off
when starting or stopping climate control.
You can control the climate control in your vehi-
cle remotely using these services.
187
>