warning AUDI E-TRON 2019 Service Manual

4KE012721BB
Sitting correctly and safely



child safety seat - can receive a severe im-
pact if the front passenger's airbag deploys,
which increases the risk of serious or fatal
injury. Always secure child safety seats on
the rear seats. If special circumstances re-
quire the use of a child safety seat on the
front passenger's seat, always make sure
that PASSENGER AIR BAG OFF #; re-
mains on while driving. If
PASSENGER AIR BAG OFF @¥; does not
turn on, remove the child safety seat and in-
stall it again according to the child safety
seat manufacturer instructions. If
PASSENGER AIR BAG OFF #; still does
not turn on, the front passenger's seat must
not be used. Drive to an authorized Audi
dealer or authorized Audi Service Facility
and have the airbag system inspected.
Fluids, electronic devices, or mechanical
damage on the front passenger's seat may
cause the front passenger seat occupant de-
tection to malfunction. The system may
then incorrectly detect if the front passeng-
er's seat is occupied. As a result, it could de-
ploy the front passenger’s airbag incorrectly
or fail to deploy it, which increases the risk
of serious or fatal injury. Make sure that no
wet objects (such as a wet hand towel) and
no fluids come into contact with the front
passenger's seat cushion. If the front pas-
senger's seat becomes wet, dry it immedi-
ately. Make sure no electronic devices (such
as a laptop or a retrofitted seat heater) are
on the front passenger's seat. Do not trans-
port any objects on or under the front pas-
senger's seat.
Seat covers or protective covers may prevent
the advanced airbag system from correctly
detecting child safety seats or passengers in
the front passenger's seat. You must not use
seat covers or protective covers on the front
passenger's seat that are not specifically ap-
proved for use on Audi seats with an ad-
vanced airbag system.

Child safety seats
General information
When installing and using child safety seats, fol-
low the information in this Owner's Manual, the
applicable state and federal regulations, and the
manufacturer instructions for the child safety
seat.
You can also obtain useful and current informa-
tion from the following sources:
U.S. National Highway Traffic Safety Adminis-
tration
http://www.nhtsa.gov
http://www.safercar.gov
National SAFE KIDS Campaign
http://www.safekids.org
SafetyBeltSafe U.S.A.
http://www.carseat.org
Transport Canada Information Centre
http://www.tc.gc.ca/roadsafety
Audi Customer Experience Center
https://www.audiusa.com/help/contact-us
https://www.audi.ca/ca/web/en/models/layer/
contact.html

ZA WARNING
To reduce the risk of serious or fatal injuries,
children must always be secured in the vehicle
with a child safety seat that is appropriate for
their body size, weight, and age.
— Children ages 12 and under must be trans-
ported using the appropriate child safety
seat. Note differences in regulations be-
tween states and countries.
— Child safety seats secured incorrectly in the
vehicle may cause serious or fatal injuries in
the event of an accident. Always secure the
child safety seat according to the manufac-
turer instructions.
— Children or babies must not under any cir-
cumstances be held on the lap of the driver
or other passengers while driving.
— Do not secure more than one child in a child
safety seat.

69

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Sitting correctly and safely

front seats. Always transport children in suitable
child safety seats secured on the rear seats.
In exceptional circumstances: transporting
children in the front passenger's seat
If exceptional circumstances require the child
safety seat to be placed on the front passenger's
seat, then the front passenger's airbag must be
deactivated. Please note the important informa-
tion for this > page 67, Advanced airbag system.
If you must secure a forward-facing child safety
seat, move the front passenger's seat as far back
as possible so that it is as far as possible from the
front passenger's airbag. While doing this, make
sure the seat can be adjusted all the way.
Only switch to a larger child safety seat when
absolutely necessary
Switch to a larger child safety seat only when ab-
solutely necessary. Secure your child using a safe-
ty belt without a child safety seat only if all of the
following statements are true:
—The child is large enough to sit upright in the
seat
— The child is able to sit with his or her back rest-
ing completely on the seat backrest
—The child is able to sit with his or her knees
bent over the edge of the seat surface
—The child is able to sit with both of his or her
feet completely touching the floor in the foot-
well
—The lap portion of the safety belt lies flat and
securely over the hip area and never over the
stomach
— The shoulder portion of the safety belt lies flat
and securely over the center of the shoulder
and
the chest, and never under the arm, behind
the back, or over the neck or face.
—The child is able to maintain this seating posi-
tion throughout the entire trip
Read and follow the important information and
warnings regarding the correct use of safety belts
=> page 60.
@ Tips
— Child safety seats can also be secured to
seats with side airbags. In the event of an
accident, children can also be protected by
the side airbags if the child is correctly se-
cured in a suitable child safety seat that is
attached correctly.
— The lower LATCH anchors as well as the
safety belt may be required to correctly in-
stall some child safety seats. Using both at
the same time is permitted, provided that
the fastening systems or safety belts do not
impair those in an adjacent seating position.
—All child safety seats are constructed so that
they can be secured using the lap safety belt
in the vehicle.
— Child safety seats with a support base can
only be secured to the outer rear seats and
to the front passenger's seat.
Securing child safety seats to the lower
LATCH anchors

a r ee pablo
»
ATM A
Fig. 65 Rear bench seat: lower LATCH anchors
Follow the safety precautions > page 69.
In the United States and Canada, child safety
seats can be secured without safety belts using
the LATCH system. LATCH stands for Lower An-
chors and Tethers for Children. In Canada, similar
systems are called UCRA, LUAS, or UAS.
The lower LATCH anchors in your vehicle are lo-
cated on the outer seats of the rear bench seat
between the seat surface and the backrest. These
seating locations each have two lower LATCH an-
chors that can be used to secure a LATCH child
safety seat. Marking points with a > fig. 65 sym-
bol are located on the covers for the lower LATCH
anchors. You can locate the LATCH anchors using
the marking points.
> Activate the child safety lock > page 39.
71

>

Sitting correctly and safely

> Remove the cover* from both lower LATCH an-
chors.
> If you secure a child safety seat to the rear seat,
secure any unused safety belts that are within
reach of the child > A\ in Securing child safety
seats with a safety belt on page 73.
> Secure the child safety seat according to the
child safety seat manufacturer instructions.
> Pull on the child safety seat to check if both
sides are engaged correctly in the LATCH an-
chors.
> If possible, also secure the child safety seat to
the respective top tether anchor in the vehicle
=> page 72.

Z\ WARNING
The LATCH anchors in the vehicle are only de-
signed for child safety seats with the LATCH
system. To reduce the risk of serious or fatal
injury, never secure other child restraint sys-
tems, belts, or objects to the anchors.
@ Tips
The LATCH anchors are designed for a total
weight (child and child safety seat combined)
up to 65 lbs (29 kg). If the total weight is
greater than this, the child safety seat must
be secured with the vehicle safety belt.
Additionally securing a child safety seat to
the top tether anchor



Fig. 66 Rear backrest: top tether anchors to secure a child
safety seat with an upper belt
72

RAZ-0186.



Fig. 67 Rear backrest: securing the upper belt to the top
tether anchor - diagram
Follow the safety precautions > page 69.
There is a top tether anchor behind every seat in
the rear bench seat to additionally secure a child
safety seat with an upper belt.
> Move the head restraint behind the child safety
seat upward.
> Secure the child safety seat according to the
child safety seat manufacturer instructions.
> Guide the upper belt on the child safety seat
under the head restraint or along both sides of
it and toward the rear (depending on the child
safety seat model).
> Fasten the belt to the top tether anchor
=> fig. 67. While doing this, make sure the belt
is not twisted and is not running over any sharp
edges.
> Pull the belt tightly so that the child safety seat
rests at the top of the seat backrest.
> If necessary, move the head restraint behind
the child safety seat downward.

Z\ WARNING
The top tether anchors in the vehicle are only
designed for child safety seats equipped with
an upper strap. To reduce the risk of serious or
fatal injury, never secure other child restraint
systems, belts, or objects to the anchors.
Yate emai emt eae TRL a
Prat
Follow the safety precautions > page 69. The
front passenger’s seat is a dangerous location for
a child, even with an advanced airbag system. If
exceptional circumstances require the child

>

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Sitting correctly and safely

safety seat to be placed on the front passenger's
seat, then the front passenger's airbag must be
deactivated. Please note the important informa-
tion for this > page 70, Correct positioning for
children and > page 67, Advanced airbag sys-
tem.
Securing child safety seats
> Activate the child safety lock > page 39.
> If you secure a child safety seat to the rear seat,
secure any unused safety belts that are within
reach of the child > A\, > page 73.
> If you secure a child safety seat to the front
passenger's seat, adjust the front passenger's
seat to the highest position.
> Secure the child safety seat according to the
child safety seat manufacturer instructions.
> If necessary, activate the belt retractor lock
=> page 73, Activating the belt retractor lock.
> If the child safety seat is secured on the front
passenger's seat, adjust the front passenger's
seat backrest until it rests flat against the child
safety seat. Also make sure that the upper safe-
ty belt fixture is behind the child safety seat.
> If you secure a child safety seat on the rear
seat, also secure it to the correct top tether an-
chor if possible > page 72.
Activating the belt retractor lock
If you secure a child safety seat using the vehicle
safety belt, you must activate the belt retractor
lock. Follow the child safety seat manufacturer
instructions.
The belt retractor lock prevents the safety belt
from becoming loose while driving, which could
result in the child safety seat no longer being ad-
equately secured.
> Secure the child safety seat according to the
child safety seat manufacturer instructions.
While doing so, pull out the safety belt. Insert
the safety belt in the belt latch belonging to
the seat until it audibly engages.
> Pull the upper belt out completely and then al-
low it to retract. You will hear a clicking sound
while the belt is retracting. It will not be possi-
ble to pull the safety belt out any farther.
> Push the child safety seat into the seat and al-
low the belt to retract more.
> Make sure that the child safety seat cannot
move more than 1 inch (2.5 cm).
Deactivating the belt retractor lock
> Unbuckle the safety belt from the belt latch.
» Remove the child safety seat according to the
manufacturer instructions.
> Allow the safety belt to retract completely. The
belt retractor lock is deactivated.

Z\ WARNING
— A safety belt that is not locked by the belt
retractor lock or a locking device cannot se-
cure a child safety seat while driving or in
the event of an accident, which increases the
risk of fatal injury. Always make sure the
belt retractor lock on the safety belt is acti-
vated if the child safety seat manufacturer
instructions require it.
— Due to the risk of fatal injury, never place a
rear-facing child safety seat on the front
passenger's seat when the front passenger's
airbag is switched on.
— For the child safety seat to offer the maxi-
mum protection, it is especially important
to route the vehicle safety belt correctly. Al-
ways follow the instructions from the child
safety seat manufacturer for routing the
safety belt correctly. Incorrectly fastened
safety belts can cause injuries, even during
minor accidents.

Yate eM eRe 11am Lhe Te
TT 14
C9)
;

5 —
7 = Lf
Fig. 68 Rear bench seat: securing unused safety belts
If a child safety seat is used on the rear bench
seat, the child must not be able to reach any
73

>

Sitting correctly and safely

safety belts that are not being used. Secure safe-
ty belts that are within reach of the child.
> If you secure a child safety seat to the LATCH
anchors, fasten the safety belt on the seat
where the child safety seat is installed using
the seat's safety belt latch.
> If you secure a child safety seat to one of the
outer seats, fasten the safety belt for the cen-
ter seat in its latch.
> Activate the belt retractor lock on the fastened
safety belts. To do this, pull the upper belt out
completely and then allow it to retract. You will
hear a clicking sound while the belt is retract-
ing. It will not be possible to pull the safety
belt out any farther.
> Make sure the fastened safety belt does not
block access to the LATCH anchors. Otherwise,
it may not be possible to secure the child safety
seat to the LATCH anchors correctly.

ZA WARNING
A child in a child safety seat could play with
the unused safety belts and then become en-
tangled in them, which increases the risk of
fatal injury. Always secure unused safety belts
so that they are not within reach of children in
child safety seats.

74

4KE012721BB
Stowing and using

Stowing and using
Power sources
When the ignition is switched on, you may be
able to use the electric power sources for exter-
nal devices, depending on the vehicle equipment.
12 volt sockets
You can connect electrical accessories to the 12
volt sockets. The power usage must not exceed
120 watts.
The 12 volt sockets are labeled with the & or
12V symbol. They are located in the front center
console*, in the rear* and on the side trim panel
in the luggage compartment”*.
USB ports
Applies to: vehicles with USB input
You can charge mobile devices using the USB
ports. The USB ports are labeled with the «> or
(4 symbol or CHARGE ONLY.
Cup holders
Applies to: vehicles with cup holders


ZA WARNING
—To reduce the risk of fatal injury, store all
connected devices securely when driving so
that they do not move around inside the ve-
hicle when braking or in the event of an acci-
dent.
— Incorrect usage can lead to serious injuries
or burns. To reduce the risk of injuries, never
leave children unattended in the vehicle
with the key.

YY Note
— Read the operating manuals for the con-
nected devices.
—To reduce the risk of damage to the vehicle
electrical system, never attempt to charge
the vehicle battery by connecting accesso-
ries that provide power to the power sour-
ces.
— Do not connect any device whose network
class (voltage) does not match the network
class designed for the socket.
— Disconnect the connectors from the power
sources carefully to reduce the risk of dam-
aging them.
Fig. 70 Rear center armrest: cup holders
Front center console cup holders
> Slide the cover @ back, if necessary.
> Pop out the cup holder (2).
Rear center armrest cup holders
> Fold the center armrest* downward.
> To open the cup holders (2), tap on the strip on
the cover.
> To close the cup holders, slide them back and
push the top of the cover down.

ZX WARNING
— Do not put any hot beverages in the cup
holder while the vehicle is moving. Hot bev-
erages could spill, which increases the risk
of injury.
— Do not use any breakable beverage contain-
ers (for example, made out of glass or por-
celain). You could be injured by them in the
event of an accident.


75

Stowing and using

® Note
Beverage containers in the cup holders should
always
have a lid. Otherwise, the liquid inside
could spill and cause damage to vehicle
equipment.
Roof rack
Applies to: vehicles with roof rack


Fig. 71 Roof rail: mounting points (example)
If luggage or cargo is to be carried on the roof,
you must observe the following:
— These roof racks are the basis for a complete
roof rack system. Only roof racks that are suita-
ble for your vehicle may be used. Roof racks and
attachments from the Audi Genuine Accesso-
ries program are recommended.
— Make sure the roof rack is mounted on the vehi-
cle only at the specified locations @.
— Note the permitted axle load, permitted total
weight, and permitted roof load of your vehicle
=> page 292. The roof load is the total of the
weight of the roof rack, the attachments and
the cargo you are carrying. However, you must
also note the permitted load of the carrier sys-
tem being used.

area exposed to wind. You may need to
adapt your driving style and speed to the
current conditions.




ZA WARNING
— Follow the installation instructions provided
with the roof rack system. If you do not se-
cure the roof rack system and objects on the
roof correctly, they could come loose from
the vehicle and cause an accident.
— The risk of an accident increases when using
a roof rack system, because it changes the
driving characteristics by shifting the center
of gravity and/or the increasing the surface

76
o Note
Make sure that the open luggage compart-
ment lid and the tilting/sliding sunroof* or
panoramic glass roof* do not come into con-
tact with objects on the roof.
@) For the sake of the environment
Energy usage will increase because of the in-
creased wind resistance. Remove the roof rack
when you are no longer using it.
Storage and
compartments
Storage compartment in motor
(tonal oy Tada


Fig. 72 Motor compartment: storage compartment
There is a compartment in the motor compart-
ment for storing objects such as the charging sys-
tem.
Follow the safety precautions > page 235, Gener-
al information.
> Open the hood = page 236.
> To open the storage compartment cover, pull
the lever @ upward.
» Store the objects.
> Close the storage compartment cover. It must
lock into place.
> Close the hood.

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Stowing and using

Additional storage
You will find a variety of storage compartments
and holders at various locations in the vehicle.
— Glove compartment: the glove compartment
can be locked using the mechanical key
=> page 33.
— Holders for a notepad, pen, and coins in the
glove compartment
— Storage compartment in the cockpit on the
driver's side
— Storage compartments in the door trim panel
— Storage compartments in the front center con-
sole
— Storage compartment under the front center
armrest*
— Nets on the back of the front seats
— Garment hooks in the rear
— Storage compartment in the rear center arm-
rest*
— Removable box* under the cargo floor in the
luggage compartment
— Bag hooks* in the luggage compartment
— Net* in luggage compartment

ZA\ WARNING
—To reduce the risk of injury, make sure all
storage compartments are always closed
while driving.
— Loose objects can be thrown around the ve-
hicle interior during sudden driving or brak-
ing maneuvers, which increases the risk of
an accident. Store objects securely while
driving.
— Only use the storage compartments in the
door trim panels to store small objects that
will not stick out of the compartment and
impair the function of the side airbags.
— Only lightweight clothing should be hung
from the garment hooks in the vehicle. Do
not use clothes hangers to hang clothing.
The pockets of the clothing must not con-
tain any heavy, breakable, or sharp-edged
objects. This could impair the effectiveness
of the side curtain airbags.


— Make sure your view toward the rear is not
blocked, for example by hanging clothing or
objects in the vehicle.

Luggage compartment
General information
All pieces of luggage or objects must be securely
fastened in the luggage compartment. Note the
following to maintain good vehicle handling:
> Distribute the load evenly in the luggage com-
partment.
> Stow heavy luggage as far forward in the lug-
gage compartment as possible.
> Use non-elastic cords attached to the tie-downs
to secure objects.

ZA\ WARNING
— The luggage compartment cover is not a
surface for storing objects. Objects placed
on the cover increase the risk of injury to all
vehicle occupants during sudden driving or
braking maneuvers or in the event of an ac-
cident.
— Loose objects can be thrown around the ve-
hicle interior during sudden driving or brak-
ing maneuvers, which increases the risk of
an accident. Always stow objects securely in
the luggage compartment and secure them
at the tie-downs. Use straps suitable for
heavy objects.
— If pieces of luggage or objects are secured
to the tie-downs with unsuitable or dam-
aged straps, this can increase the risk of in-
jury during braking maneuvers or accidents.
— When transporting heavy objects, the vehi-
cle characteristics will change due to the
shift in the center of gravity, which increases
the risk of an accident. You may need to
adapt your driving style and speed to the
current conditions.
— The cargo net is only strong enough to se-
cure light objects. Heavy objects are not ade-
quately secured. Attempting to secure heavy
objects increases the risk of injury.
— Never exceed the permitted axle and load

and vehicle weight > page 292.

77

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Warm and cold

® Defrosting
The windshield and side windows are defrosted
or cleared of condensation as quickly as possible.
Align the outer air vents with the side windows.
The maximum amount of air flows mainly from
the vents below the windshield. Recirculation
mode switches off. The temperature should be
set at +72°F (22°C) or higher. Depending on the
outside temperature, the A/C cooling mode may
automatically switch on.
& Rear window defogger
The rear window defogger only operates when
the drive system running. It switches off auto-
matically after 10 to 20 minutes, depending on
the outside temperature.
To prevent the rear window defogger from
switching off automatically, press and hold & for
more than three seconds. This is stored until the
ignition is switched off.
AUTO
/& Recirculation mode
In recirculation mode, the air inside the vehicle is
circulated and filtered. This prevents the unfil-
tered air outside the vehicle from entering the
vehicle interior.
If you activate 3S, the air quality sensor will auto-
matically switch recirculation mode on or off de-
pending on the outside temperature.
If you activate &, recirculation mode will switch
on manually > A\.
«@ Seat heating
Applies
to: vehicles with heated seats
The seat heating temperature can be set at mul-
tiple levels. Press w once to switch on the highest
level. Press ) again to decrease the temperature
one level at a time. The seat heating is switched
off if the button is not illuminated.
2) Seat ventilation
Applies to: vehicles with seat ventilation
The seat ventilation intensity can be set to multi-
ple levels. Press ©) once to switch on the highest
level. Press 2) again to decrease the intensity one
level at a time. The seat ventilation is switched
off if the button is not illuminated.
@ Steering wheel heating
Applies to: vehicles with steering wheel heating
The steering wheel rim is heated electrically. You
can also operate the steering wheel heating us-
ing
the multifunction steering wheel > page 26.
& Child safety lock*
If 8 turns on in the control panel in the rear*, the
child safety lock is active and operation is blocked
> page 39.
»(% Ionizer
Applies to: vehicles with ionizer
Hazardous particles and germs in the air may be
reduced through ionization. This will produce
better air quality inside the vehicle.
&* Fragrance
Applies to: vehicles with fragrance function
The fragrance function will dispense a scent in
the vehicle interior. It is dispensed through the
front outer vents. This will produce a pleasant
scent. The fragrance is time-delayed, especially
at low or high temperatures. You can adjust the
fragrance function > page 84.

ZA WARNING
— You should not use the recirculation mode
for an extended period of time, because no
fresh air is drawn in and the windows can
fog when cooling mode is switched off. This
increases the risk of an accident.
— Individuals with reduced sensitivity to pain
or temperature could develop burns when
using the seat heating* function. To reduce
the risk of injury, these individuals should
not use seat heating*.
() Note
To reduce the risk of damage to the seat heat-
ing* elements, do not kneel on the seats or
place heavy pressure on one area of the seat.
@ Tips
— If the front passenger's seat heating” is
turned on, it will not turn on again automat-
ically if more than 10 minutes have passed

83

Driving

Driving
Starting the vehicle
Description


Fig. 84 Center console: switching on the drive system
Your vehicle is powered by electricity. Similar to a
vehicle with a combustion engine, the ignition
and drive system can be switched on separately.
When only the ignition is switched on, electronic
systems such as the MMI are available. However,
the vehicle is not ready to drive. Electric power is
able to move the vehicle once the drive system is
switched on and becomes active.
Requirement: the key must be in the vehicle.
Switching the drive system on
> Press and hold the brake pedal.
> Press the [START STOP] button. The drive sys-
tem switches on.


It is indicated in the power meter whether the
drive system is switched on > page 13.
Switching the drive system off
> Bring the vehicle to a full stop.
> Press the [START STOP] button. The drive sys-
tem switches off.


The steering is locked when you switch off the
drive
system and open the driver's door. The
steering lock helps prevent vehicle theft.
Switching the drive system off in an
emergency
If necessary in an emergency, the drive system
can also be switched off while driving using the
emergency off function”.
86

> Press the [START STOP] button twice in a row or
press and hold it one time.

Switching on and off
If you would like to switch the ignition on or off
without switching on the drive system, follow
these steps:

> Press the [START STOP] button without pressing
the brake pedal.

Switching the ignition off automatically
To prevent the vehicle battery from draining, the
ignition and possibly the exterior lighting may
switch off automatically.
Requirements:
— You must have driven the vehicle.
— You must have left the vehicle for longer than
30 seconds.
— The ignition must be switched on.
Among other indicators, the system detects that
you have left the vehicle based on the following
factors:
— The driver's door has been opened.
— The driver's safety belt has been unbuckled.
— The brake pedal is not being pressed.
— The driver's seat is not occupied.
The ignition will also be switched off after 30 mi-
nutes or if you lock the vehicle from the outside.

ZA WARNING
— Never switch off the drive system before the
vehicle has come to a complete stop.
Switching it off before the vehicle has stop-
ped may impair the function of the brake
booster and power steering. You would then
need to use more force to steer and brake
the vehicle. The fact that you cannot steer
and brake as usual may increase the risk of
accidents and serious injuries.
— If you leave the vehicle, switch the ignition
off and take the key with you. This applies
particularly when children remain in the ve-
hicle. Otherwise, children could start the ve-
hicle or operate electrical equipment (such
as power windows), which increases the risk
of an accident.