battery AUDI E-TRON 2021 Owner's Manual
[x] Cancel search | Manufacturer: AUDI, Model Year: 2021, Model line: E-TRON, Model: AUDI E-TRON 2021Pages: 308, PDF Size: 83.91 MB
Page 116 of 308
High-voltage system
charging ports at the same time, because — Remove ice and snow in the charging unit
this could damage the charging equipment. using a hand brush and solvent-free deicing
Gy Tips
spray.
— The vehicle radio and TV systems may have
— If the parking brake is set, it could create limited reception when charging the vehicle.
noises when the charging connector is con-
nected.
Charging display
The charging display is an LED light on the charg- informs you about the various displays. The fol-
ing unit @) that indicates the charging status. A lowing table explains the displays.
label on the charging unit @) > page 112, fig. 84
LED on the charging unit Meaning
Off
Vehicle charging system is in sleep mode. A timer may be active,
but charging has not started yet.
Charging process is interrupted.
White Pulsing
Connection between the power source and the vehicle is being
established.
Pulsing The high-voltage battery is charging.
Green Flashing A timer is active, but charging has not started yet.
On High-voltage battery charging process is completed.
On
Yellow
When using the Audi charging system, make sure the power
plug is inserted in the power socket > page 119. No power sup-
ply was recognized even though the charging cable is plugged
in. Have the power supply or power supply system inspected.
When using the Audi charging system, check the status displays
on the unit > table on page 120. See an authorized Audi dealer
or authorized Audi Service Facility for assistance if necessary.
Flashing
The vehicle is not secured from rolling away. Check if “P” is se-
lected and the parking brake is set. If the LED continues to
flash, see an authorized Audi dealer or authorized Audi Service
Facility for assistance.
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LED on the charging unit Meaning
Red On The charging connector may not be able to lock correctly in the
vehicle charging port. Check if the charging connector is insert-
ed correctly. Disconnect the charging connector, reconnect it to
the charging socket, and press it upward lightly for five seconds,
or use a different charging station. If the LED stays turned on,
there is a malfunction either in the vehicle charging system or at
the power source. See an authorized Audi dealer or authorized
Audi Service Facility for assistance if necessary.
Both charging port doors are open. Try to close one of the charg-
ing port doors by hand. If the LED stays turned on, the high-
voltage battery may not be charging. See an authorized Audi
dealer or authorized Audi Service Facility for assistance.
The outside temperature is too low or too high.
@ Tips
The charging display modes are also displayed
in the instrument cluster Bag.
Setting the charging connector to unlock
automatically
To prevent a charging station from being blocked
for long periods of time and to make it possible
for others to charge, you can set the charging
connector to unlock automatically once the
charging process has ended.
> Before charging, always check if the selected
settings are suitable for the current charging
session.
> Applies to: MMI: Select on the home screen:
VEHICLE > Charging & Efficiency > Charging >
@.
@) Note
The function should only be activated if the
charging cable is part of the charging station.
Otherwise, your charging cable could be sto-
len.
Setting the charging target
You can set the charging target, meaning you can
set the maximum charge level to which the high-
voltage battery should be charged. The charging
target can be set between 50% and 100%. For
daily usage, Audi recommends setting the charg-
ing target at 80%. This can extend the service life
of the high-voltage battery. For long trips, Audi
recommends setting the charging target to
100% to achieve the highest possible range.
> Applies to: MMI: Select on the home screen:
VEHICLE > Charging & Efficiency > Charging.
> When the timer is displayed, swipe your finger
on the display toward the right.
> Press on the right section of the battery charge
level display.
> Set the desired charging target.
The charging target that is set will be stored and
used in all locations where you have not defined
specific charging settings. If you are charging at
an address where you have defined specific
charging settings > page 116, Advanced charg-
ing settings, the charging target that is set will
be stored in the advanced charging settings and
used.
G) Tips
If you set the charging target lower than the
current battery charge level while charging,
then the charging process will be canceled. If
you set the charging target above the current
battery
charge level again, then the charging
process will resume. This does not apply if you
are charging at a charging station, where you
have authenticated yourself manually. If this
is the case, authenticate yourself again at the
charging station.
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High-voltage system
> Drive to an authorized Audi dealer or author-
ized Audi Service Facility immediately to have
the malfunction corrected.
Manually releasing the charging connector
If you are not able to pull the charging connector
out of the vehicle charging port, there may bea
malfunction. You must use the emergency re-
lease to release the vehicle charging connector.
Requirement: the “P” gear must be selected and
the vehicle must be unlocked.
> End the charging process > page 113.
> Open the hood = page 234.
> Open the cover in the motor compartment on
the side of the applicable charging port.
> Loosen the yellow loop @) fig. 85 from the re-
tainer and then pull on the loop carefully >@.
» Remove the charging connector.
> After releasing manually, secure the loop on
the retainer and close the cover.
> Drive to an authorized Audi dealer or author-
ized Audi Service Facility immediately to have
the malfunction corrected.
If the charging connector still cannot be removed
after using the emergency release, see an author-
ized Audi dealer or authorized Audi Service Facili-
ty for assistance.
@) Note
Only pull on the loop until you feel resistance.
You
will not hear it release. If you continue to
pull, you could damage the emergency re-
lease mechanism.
Messages
If the or BY indicator light turns on, then the
range is low or very low. Charge the high-voltage
battery.
Vehicle charging connection: malfunction!
See owner's manual
This message appears if the charging port door is
open while driving. Stop the vehicle as soon as
possible and try to close the charging port door
using the button @) & page 112, fig. 83 or by
hand. If the charging port door cannot close
and/or the message continues to appear, drive to
an authorized Audi dealer or authorized Audi
Service Facility immediately and have the mal-
function corrected > A\ in Charging on page 113;
=>@© in Charging on page 113.
EB Ac charging system: malfunction! Please
contact Service
B DC charging system: malfunction! Please
contact Service
This message appears if there is a malfunction in
the charging system. Drive to an authorized Audi
dealer or authorized Audi Service Facility immedi-
ately.
Incompatible charging system. Please check
charging system
This message appears when the charging system
is incompatible. Only charge using the Audi
charging system that is designed for your vehicle.
fa Charging system: malfunction
This message appears if there is a malfunction in
the vehicle charging infrastructure or the charg-
ing station. Use a different charging station. If
this message does not turn off, contact an au-
thorized Audi dealer or authorized Audi Service
Facility.
Charging equipment
Introduction
Depending on the vehicle equipment, the Audi e-
tron compact charging system may be available.
Using the charging equipment
Pay attention to the following information for
safe handling of the charging equipment:
— Secure the charging equipment against any
strain, such as being run over, falling, pulling,
bending, and crushing.
— Do not submerge the charging equipment in
water and do not cover it with snow or ice.
— When you remove the charging cable from the
vehicle and from the power supply, only pull at
the connectors and not at the cable.
— Put the cap on after using the charging cable.
117
>
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High-voltage system
Requirement: the correct power plug must be in-
stalled > page 124.
— Insert the plug into the socket.
— Plug the vehicle charging connector into the ve-
hicle charging port.
— The charging process e will start automatically.
— Once the charging process has completed, un-
lock the vehicle and remove the vehicle charg-
ing connector from the vehicle charging port.
Adjusting the charging power level
The control unit automatically recognizes the
voltage and the available current strength. You
can set whether you would like to charge with full
or reduced charging power. The last setting that
was selected will be saved and used again the
next time the vehicle is charged. If multiple
items are connected to the power circuit, the
charging current may be reduced when charging
Control unit: status and malfunction indicators
at a power outlet. This can help to prevent the
electrical equipment from overheating.
The vehicle has a minimum battery charging ca-
pacity of 880 W. Therefore, if the network volt-
age is less than 200 V, charging using a house-
hold socket will only be possible if the charging
power level is set to 100%. Otherwise, the charg-
ing process will not start.
Before charging, always check if the charging
power setting that was selected last is still suita-
ble.
— To set the charging power level, press and hold
the ® button © ® fig. 87 for at least two sec-
onds.
After the charging power level is set, the status
LEDs Q, {and (will flash green one time. The
selected value (50% or 100%) is displayed on the
left or right side of the ® button.
Indicator lights Meaning Solution
O Green The charger is ready to charge, | Starting the charging process
O O Off but is not charging. => page 112.
O & off
O 0 off
9 Off
O Flashing green _| The vehicle is being charged
QO Off with the ground conductor
E off monitor activated.
0 Off
Off
Flashing green
®O®OVSSC|I®OO0O
ance will be reduced.
C Yellow ed. Possible cause of the mal-
a
& oft is being used in single-phase
mode. The charging perform-
Off
The power cable has overheat- | After the cable cools down, the malfunc-
tion will be automatically cleared. Until it
Off function: a multi-phase socket | cools down, charging performance will be
reduced. If the malfunction continues,
have the power supply/household con-
nection checked by a qualified electrician.
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High-voltage system
Indicator lights Meaning Solution
o> Flashing green |The control unit has overheat- | After the control unit cools down, the
O A Off ed. The charging performance | malfunction will be automatically
O B&B oft will be reduced. cleared. Never leave the control panel in
direct sunlight for long periods or time.
© 0 Yellow Until it cools down, charging performance
° Off will be reduced. If the malfunction con-
tinues, have the control unit checked by
an authorized Audi dealer or authorized
Audi Service Facility.
€) Yellow The charger is connected to
O QA Off the vehicle. The high-voltage
O B oft battery is charged and the
charging process has ended
O 0 off successfully, or the vehicle is
® Off not requesting a charging pro-
cedure.
© Red The power cable has overheat- | After the cable cools down, the malfunc-
© @ Yellow ed. The charging process has __| tion will be automatically cleared and the
O B oft been interrupted. charging process will resume. If the mal-
function continues, have the control unit
O 0 off checked by an authorized Audi dealer or
© Off authorized Audi Service Facility, or have
the power supply/household connection
checked by a qualified electrician.
Q Red The control unit has overheat- | After the control unit cools down, the
O
A Off ed. The charging process has_ | malfunction will be automatically cleared
O B oft been interrupted. and the charging process will resume.
© 8 Yeltow Never leave the control panel in direct
sunlight for long periods or time. If the
© Off malfunction continues, have the control
unit checked by an authorized Audi dealer
or authorized Audi Service Facility.
O Red The charging infrastructure of | After the power supply/household con-
© Q Flashing yellow |the power supply/household | nection stabilizes, the malfunction will be
O 2 oft connection is restricted. Possi- | automatically cleared and the charging
O 6 off ble cause of the malfunction: | process will resume. If the malfunction
low voltage or poor power fre- | continues, have the power supply/house-
© Off quency. The charging process | hold connection checked by a qualified
has been interrupted. electrician.
O Red There is a malfunction inthe | After the vehicle charging system stabiliz-
O QO Off vehicle charging system. The | es, the malfunction will be automatically
© B Flashing yellow charging process has been in- | cleared and the charging process will re-
O 6 of terrupted. sume. If the malfunction continues, have
© oH the vehicle checked by an authorized Audi
dealer or authorized Audi Service Facility.
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High-voltage system
— Only change cables in a dry environment.
— The Audi charging system may only be used
as a complete unit consisting of the power
cables, the control unit, and the vehicle ca-
ble. Depending on the country, the total
length of the power cable, control panel and
vehicle cable may be restricted, for example
to 24.6 feet (7.5 m) in the USA. Audi recom-
mends using only cables approved by Audi.
@) Tips
The power cable with the power connector for
industrial sockets and the Audi charging sys-
tem control unit are designed to work togeth-
er. Changing the power cable to another con-
nector type may reduce the available charging
power of the entire system. Limitations on
the ability to transfer power (current capacity)
depending on the phase and the number of
available phases may affect the available
charging power.
Wall mo clip
Applies to: vehicles with wall mount clip
RAZ-0638,
Fig. 89 Wall mount clip: securing the Audi charging system
Securing the Audi charging system
> First insert the control unit in the bottom tabs
on the wall mount clip and then into the upper
tabs.
> Push the control unit in the direction of the ar-
row toward the rear > fig. 89 and let it lock into
place.
> Wrap the excess length of cable around the
charging connector mount @ when you are not
charging the high-voltage battery.
> Plug the power cable into the socket (2).
> After charging, you can hook the vehicle charg-
ing connector to the charging connector mount
©.
Locking and unlocking the Audi charging
system
> You can lock or unlock the Audi charging sys-
tem using the key provided by turning it to the
lock position @) or the unlock position 6).
Removing the Audi charging system
> Remove the power cable connector from the
socket (2).
> Unwind the cable from the charging connector
mount (@).
> To loosen the control unit from the bracket,
push the locking mechanism @) upward.
ZX WARNING
Observe the safety precautions in the assem-
bly instructions for the wall mount clip.
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Audi connect
ZA WARNING
— Always follow the information found in > AA
in General information on page 186.
— Driver messages, text messages, and illumi-
nated warning and indicator lights in the ve-
hicle always take priority over information
from the Audi connect services. The infor-
mation displayed by the Audi connect serv-
ices should not cause you to take safety
risks. This can result in the vehicle breaking
down in traffic and to serious injuries or ac-
cidents.
— Applies to: vehicles with electric drive: Only
perform the Audi connect climate control
functions if your vehicle was shut off cor-
rectly and the ignition is switched off.
— Applies to: vehicles with electric drive: Only
perform charging functions on the high-
voltage battery if the vehicle is shut off cor-
rectly, is connected to a suitable socket ,and
if the ignition is switched off.
@) Tips
— Accessing specific data or controlling func-
tions remotely depends on the charge level
of the vehicle battery. Therefore, these
functions only have limited availability after
switching off the ignition.
— An eSIM card establishes the Internet con-
nection for Audi connect vehicle control
services. The costs for this are included in
the price of Audi connect vehicle control
services. The cell phone network, for exam-
ple, must be available to use these services.
Applies to: vehicles with Audi connect vehicle control
Create a myAudi account by registering in the
myAudi app or at my.audi.com, depending on
your country.
>» Set the key user > page 29.
> Install the myAudi app on your mobile device
and log in with your access information.
@) Tips
Some services require you to enter a 4-digit
PIN that you set up during registration.
Settings
Applies to: vehicles with Wi-Fi hotspot
Requirement: the ignition must be switched on.
> Applies to: MMI: Select on the home screen:
SETTINGS > Connection settings > Wi-Fi
Depending on the country and the vehicle equip-
ment, the following functions may be available:
Wi-Fi
When the function is switched on, the MMI's Wi-
Fi hotspot is active and Wi-Fi devices can be con-
nected to the hotspot.
Wi-Fi hotspot settings
The Wi-Fi connection between the MMI and your
Wi-Fi device is encrypted. You can change the fol-
lowing information if needed.
— Access point (SSID): name of the Wi-Fi hot-
spot.
— Password: an initial password was set at the
factory in the MMI. Audi recommends changing
the initial password. Only use secure passwords
that conform to the general guidelines for se-
cure passwords. For more information, refer to
reputable and current sources on password se-
curity.
Allow data connection through Wi-Fi
When the function is switched on, mobile devices
can use the Internet connection through the Wi-
Fi hotspot. A data plan is needed to do this.
Z\ WARNING
Always follow the information found in > AA
in General information on page 186.
@) Note
Always follow the information found in S@ in
General information on page 186.
189
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Navigation
Selecting map content (such as POIs) as the
destination
Requirement: map content must be displayed
=> page 205.
> Press on map content on the map (for example,
fib.
Selecting the destination
> Select: F4 > Start.
Route guidance will be activated and the map will
be displayed > page 199, fig. 136.
Stopovers and route plan
Applies to: vehicles with navigation system
You can enter additional destinations during ac-
tive route guidance.
Entering a stopover
Requirement: route guidance must be active.
> Enter a destination > page 195.
Displaying stopovers or the route plan
All destinations are listed in the route plan.
> Press on fin the side menu on the map
=> page 199, fig. 136.
Editing stopovers
> Press on Pin the side menu on the map
=> page 199, fig. 136.
> Adding a stopover: Select: Add destination >
select a destination > Add to route.
> Moving a stopover: press Z. Touch the > sym-
bol and move the entry to the desired position.
Press Done.
> Deleting a stopover: Select: Z > one or more
entries or Select all > Delete > (Done).
Ce eels
Applies to: vehicles with navigation system and e-tron route
planner
The MMI includes the charging stations along the
route, if the destination cannot be reached with
the current battery charge level.
Requirement: the e-tron route planner must be
switched on > page 205.
198
Entering a destination using e-tron route
planner
> Enter a destination.
If the destination is out of range, a fast route
with stopovers for charging is automatically sug-
gested.
> To start the suggested route guidance, press
Accept.
> To display the route, press F) > page 199,
fig. 136 in the map side menu.
The destination is located outside of the
range
The F! symbol will be displayed if the destination
in the current route plan cannot be reached.
> Press on on the map. The route plan will be
displayed.
> Press e-tron route planner to calculate an al-
ternative route with suitable charging stations.
In the e-tron route planner, the following items
will be shown for each destination: the calculated
arrival time and the estimated battery charge
level at arrival (6 and after charging >, as well as
the suggested charging duration s= and the dis-
tance from the current location.
Gi) Tips
— The calculated arrival time at the destina-
tion incorporates the suggested time for
charging at the stopovers.
— The e-tron route planner continuously calcu-
lates the fastest route while taking into ac-
count the charging times at various charg-
ing stations. Therefore, a route with multi-
ple charging stops could be faster than a
route with fewer charging stops.
Stopping route guidance
Applies to: vehicles with navigation system
Requirement: route guidance must be active and
the map must be displayed.
> Applies to: MMI: Press BX > page 199, fig. 136.
> Applies to: multifunction steering wheel: Select
in the instrument cluster: Navigation tab >
button > Cancel route guidance.
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Media
» Applies to: MMI: Select on the home screen:
MEDIA > Source > Amazon Alexa.
@) Note
Read the information about Audi connect, and
be sure to note the connectivity costs section
=> page 186.
Multimedia connections
Oy ETE Tela
ae
a| =
oS
Fig. 146 Audi Genuine Accessories: USB adapter
RAH-9202
\
You can connect your mobile devices through the
Audi music interface to the MMI using the USB
adapter and charge the battery at the same time.
You can purchase the USB adapter cable from an
authorized Audi dealer or at specialty stores:
@ USB adapter for devices with a mi-
cro USB connection
@ USB adapter for Apple devices with
a Lightning connection
@ USB adapter for devices with USB
type C connection
@) Note
Handle the USB adapter carefully. Do not al-
low it to be pinched.
@) Tips
Apple devices with a dock connector can only
be charged using a USB adapter designed for
devices with a dock connector. Data cannot be
transmitted.
Audi music interface
Connect your mobile devices to the Audi music in-
terface in order to operate them through the
MMI and charge the batteries.
The Audi music interface USB ports are located in
the storage compartment under the front and
rear* center armrest and are labeled with the «<>
symbol. If multiple USB devices are connected to
the USB ports (for example, a smartphone anda
USB flash drive), all of these devices can be used
as the playback source.
Connecting or charging mobile devices using
a USB adapter
> Connect the matching USB adapter to the Audi
music interface USB port and connect it to the
mobile device, such as a smartphone.
The battery will charge automatically.
Mobile devices connected to the Audi music inter:
face can be started and operated using the MMI
> page 218.
Disconnecting a mobile device from the Audi
music interface
> Remove the USB adapter cable from the Audi
music interface.
ZA\ WARNING
Driving requires your complete and undivided
attention. As the driver, you have complete re-
sponsibility for safety in traffic. Never operate
mobile devices while driving, because this in-
creases the risk of an accident.
@) Note
— Pull the cable out of the Audi music inter-
face carefully so that the USB ports are not
damaged.
— Use a USB extension cable to connect devi-
ces that have an integrated USB connector
(such as a USB stick) to reduce the risk of
damage to your USB device and the Audi
music interface.
— Extremely high or low temperatures that
can occur inside vehicles can damage mobile
devices and/or impair their performance.
217
>
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Media
Problem Solution
Audi music interface/Bluetooth
audio player: the mobile device is
not supported.
Read the instructions in the chapter > page 217, Multimedia
connections/> page 216, Bluetooth audio player.
Audi music interface: the mobile
device is not recognized as a
source.
For many mobile phones or mobile devices, playback is not possi-
ble when the battery level is too low (less than 5% charge level).
The mobile device will only be recognized as a media source in
the MMI after connecting if the battery charge level is sufficient.
Audi music interface: malfunc-
tions during audio playback
through an iPod touch/iPhone.
The Bluetooth audio player function is switched on. Switch this
function off > page 229 when you are not using the Bluetooth
audio player.
Audi music interface: audio play-
back through the connected mo-
bile device is not possible.
Make sure the USB mode M7P is selected in the settings on your
mobile device.
Bluetooth audio player: interfer-
ence with track display and audio
playback.
Playback interference can occur when using the Bluetooth audio
player if a music player app from a third party provider is open.
Audi recommends using the integrated media player on your
Bluetooth device (such as a smartphone).
225