phone AUDI E-TRON 2021 Service Manual
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Audi smartphone interface
Audi smartphone
interface
Setup
Applies to: vehicles with Audi smartphone interface
You can connect your smartphone to the MMI
with a cable or wirelessly* using the Audi smart-
phone interface. Certain content on your smart-
phone is adapted in the MMI while driving and
can be operated through the MMI.
Requirement: the vehicle must be stationary and
the ignition must be switched on. iPhone genera-
tion 5 or higher with Lightning connector and iOS
7.1.2 operating system or higher, or smartphone
with Android Auto app and Android 5.0 Lollipop
operating system or higher.
> Applies to: MMI: Select on the home screen:
SETTINGS > Connected devices > Audi smart-
phone interface > New connection.
> Connect your smartphone to the Audi music in-
terface > page 217 using a USB adapter
=> page 217, fig. 146, or
> To connect your iPhone wireless*, switch on the
Bluetooth function and Wi-Fi on your iPhone.
Open the Apple CarPlay settings in your iPhone.
In the MMI, press on your iPhone in the list of
displayed devices.
> To update the list, press O.
> Follow the system instructions.
> Pay attention to any additional system prompts
on your smartphone, if applicable.
> Applies to: MMI: If you declined use of Apple
CarPlay or Android Auto the first time you con-
nected your smartphone, then select on the
home screen: SETTINGS > Connected devices >
Audi smartphone interface > a smartphone.
> Follow the system instructions.
Z\ WARNING
Driving requires your complete and undivided
attention. As the driver, you have complete re-
sponsibility for safety in traffic. Never operate
mobile devices while driving, because this in-
creases the risk of an accident.
226
@) Note
Read the information about Audi connect, and
be sure to note the connectivity costs section
=> page 186.
@) Tips
— The functions that can be used depend on
the following factors, among others:
— The brand of your smartphone
— The version of the operating system in
your smartphone
— The software version of the app used
— The USB adapter cable and correct connec-
tion
— Your cell phone service provider
— The customized settings on your smart-
phone
— One of the factors above or a combination
of any of them could cause your smart-
phone to be incompatible with the Audi
smartphone interface. Compatibility cannot
be guaranteed for all types of smartphones.
For more information and assistance, refer
to the user guide and the manufacturer of
your smartphone.
— Please note that you can only connect your
smartphone via the front Audi music inter-
face in order to use the Audi smartphone in-
terface.
— Wireless Apple CarPlay* is not available in
all countries.
— Wireless Apple CarPlay* was a planned func-
tion at the time this manual was printed.
Wireless Apple CarPlay* is not available in
your vehicle.
— Wireless Apple CarPlay* is only possible in
vehicles without a navigation system or
without a detected vehicle position (GPS da-
ta) if the following requirement is met: the
embedded SIM card for the vehicle must be
logged into the mobile phone network
=> page 186.
— If the connected smartphone has voice con-
trol, you can operate your smartphone using
the external voice recognition system
=> page 26.
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Audi smartphone interface
— The menu language shown in the MMI is
based on the settings in your smartphone.
— Some MMI functions are not available when
there is an active Audi smartphone interface
— Usage of the Audi smartphone interface de-
pends on the availability of services through
third party providers.
— Audi merely provides access to third party
connection.
— You cannot connect any mobile devices via
Bluetooth when an Audi smartphone inter-
services through the MMI and does not as-
sume any responsibility for the content of
these services.
face connection is active.
Troubleshooting
Applies to: vehicles with Audi smartphone interface
The information that follows lists some trouble-
shooting options. They depend on the equip-
ment.
Problem Solution
Audi smartphone
interface cannot be
opened.
Check the battery charge level on your smartphone.
Check the USB cable and use a different one if necessary.
Check if Android Auto or Apple CarPlay is available in the country where the vehi-
cle is being operated.
Android Auto: check if the Android Auto app is installed on your smartphone.
Connecting the
smartphone to the
MMI failed.
Make sure that you are using the correct USB adapter and check if the USB
adapter is connected correctly to your smartphone and the Audi music interface
=> page 217.
Apple CarPlay: check if Apple CarPlay is activated on your iPhone.
Android Auto: check in the Android Auto app if Android Auto permits new
vehicles.
Wireless connection: open the settings for Bluetooth and Apple CarPlay on your
iPhone. Remove your vehicle. Open the connection manager in the MMI
= page 230. Delete your iPhone in the Telephone 1 and Audi smartphone inter-
face submenus. Repeat the connection process. Restart the MMI > page 17. Re-
start your iPhone.
The smartphone is
not automatically
detected.
Make sure that you are using the correct USB adapter and check if the USB
adapter is connected correctly to your smartphone and the Audi music interface
=> page 217.
Check if the requirements needed to connect a smartphone have been met.
227
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Additional settings
> Press on the notification, or
> Open the notification in the notification center
on > page 20 and press on the notification.
> Follow the system instructions.
Depending on the scope of the update, the online
system update may only be started if you follow
these instructions:
> Switch the emergency flashers off, if necessary
> Make sure that the starter battery is charged.
> To start the update, exit and lock the vehicle.
The MMI will start the installation. When the up-
date has ended, a notification will be displayed.
Z\ WARNING
Depending on the scope of the installation,
the ignition must not be switched on during
the installation to ensure the installation
completes successfully.
©) Note
Read the information about Audi connect, and
be sure to note the connectivity costs section
=) in General information on page 186.
@ Tips
The software update may take some time.
WEE Tel
Applies to: vehicles with online system update
Online system update: incomplete. Warning!
Vehicle functions limited
If an error occurs when installing an online sys-
tem update, certain functions such as the emer-
gency call function may not be available. Drive to
an authorized Audi dealer or authorized Audi
Service Facility immediately to have the malfunc-
tion corrected.
Connected devices
Displayed connected devices
Requirement: the vehicle must be stationary and
the ignition must be switched on.
> Applies to: MMI: Select on the home screen:
SETTINGS > Connected devices.
230
Possible menu items:
— Telephone 1
— Telephone 2
— Audio player
— Wi-Fi hotspot
— Headset
Audi smartphone interface
You can connect your smartphone to the MMI
=> page 226.
myAudi app
This function is available if the myAudi app is in-
stalled on your mobile device and started, and if
the mobile device is connected with the vehicle’s
Wi-Fi hotspot.
() Note
Read the information about Audi connect, and
be sure to note the connectivity costs section
=> page 186.
Managing connected devices
Requirement: the connected devices menu must
be displayed > page 230.
Connecting a device
Requirement: Bluetooth visibility must be acti-
vated in the MMI > page 229 and mobile device.
> Press on a menu item, such as Telephone 1.
> To search for and connect your mobile device,
press New connection > page 175.
Selecting a connected device
> Press on a menu item, such as Telephone 1.
> Press on the desired mobile device in the list of
displayed devices. The connection will be made.
Disconnecting a connected device
> Press on a menu item, such as Telephone 1.
> Press on the connected mobile device. The se-
lected mobile device will be disconnected from
the MMI.
Deleting a device
> Press on a menu item, such as Telephone 1. >
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Additional settings
> Press and hold an element until the Options
menu is displayed.
> Press Delete.
If a device is listed multiple times, it will be de-
leted from all menu items.
PXe Keli a Cela] Mey Lately
Depending on the selected function, additional
options
may be available.
Requirement: the connected devices menu must
be displayed > page 230.
> Press ona menu item, such as Telephone 1.
» Press and hold an element until the Options
menu is displayed.
Bluetooth profile
You can switch desired profiles on or off sepa-
rately in the MMI.
Favorite
To set a paired mobile device as the default
phone, activate this function in the MMI.
When the mobile device is in range and the Blue-
tooth function on the mobile device and in the
MMI is switched on, the default phone will be
given priority over the other Bluetooth devices
and will be connected directly to the MMI.
Legal information
General information
Information on the software licenses can be
found online at www.audi.com/softwareinfo.
Multi Media Interface
> Applies to: MMI: Select on the home screen:
SETTINGS > General.
Subscriptions
Version information
Legal notes
Possible options:
— Software information
— About Audi connect
— About the data memory
Audi smartphone interface
Applies to: vehicles with Audi smartphone interface
Requirement: a smartphone must be connected
to the MMI > page 226.
> Applies to: MMI: Select on the home screen:
SETTINGS > Connected devices > Audi smart-
phone interface.
> Press and hold an element until the Options
menu is displayed.
> Press Legal notes.
Requirement: the vehicle must be stationary and
the ignition must be switched on.
> Select in the instrument cluster: vehicle func-
tions tab > page 12.
>» Press and hold the EI button on the multifunc-
tion steering wheel until the display appears.
Possible options:
— Motor code
— Software information
— Version information
Head-up display
Applies to: vehicles with head-up display
Requirement: the vehicle must be stationary and
the ignition must be switched on. The head-up
display is switched on.
> Applies to: MMI: Select on the home screen:
SETTINGS > Display & brightness > Head-up
display > Display contents > Show the license
text in the head-up display.
231
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Additional information
Additional information
Brands and licenses
This manual does not contain any symbols, such
as ® or ™, to identify trademarks or registered
trademarks. However, the absence of these sym-
bols does not constitute a waiver of any rights as-
sociated with these names.
Apple, iPhone, iPod touch, Apple CarPlay, Light-
ning, and iTunes Radio are trademarks of Apple
Inc.
10S is a trademark or, in the USA and other coun-
tries, a registered trademark of Cisco and is used
under license.
Other product and manufacturer names may be
trademarks of their respective owners.
232
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Fuses and bulbs
Fuse panel () (black)
No. | Equipment
1 | Trailer hitch
3 | Passenger’s side rear safety belt tensioner
4 |Driver’s side rear safety belt tensioner
5 |Trailer hitch socket
6 | Left trailer hitch light
8 |Rear seat heating
Convenience system control module, left
% tail light
Luggage compartment, charging port door
11 | central locking, convenience system con-
trol module
12 | Luggage compartment lid control module
Fuse panel (2) (red)
No. | Equipment
Not assigned
Fuse panel (3) (brown)
No. | Equipment
1 | Driver assistance systems control module
2 | Audi phone box
3 | Right front lumbar support
4 |Side assist
5 | Service disconnect switch
6 |Tire pressure monitoring system
7 |Auxiliary climate control
8 | Exterior antenna
9 |Rear climate control system control panel
10 TV tuner, data exchange and telematics
control module
Virtual exterior mirrors, convenience ac-
11 |cess and start authorization control mod-
ule
12 | Garage door opener
13 | Rearview camera, peripheral cameras
14 Convenience system control module, right
tail light
15
| Right trailer hitch light
280
Bulbs
Your vehicle is equipped with maintenance-free
headlights and tail lights. However, if a light bulb
needs to be replaced, please contact an author-
ized Audi dealer or authorized Audi Service Facili-
ty.
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Data privacy
ae la acta adie
Applies to: vehicles with Audi connect
> Applies to MMI: Select on the home screen:
SETTINGS > Privacy settings.
When using Audi connect services or during data
collection, data will be transmitted from the ve-
hicle.
> To display additional information about the pri-
vacy settings and the associated symbols in the
status bar, press @ in the MMI.
Requirement: the ignition must be switched on.
Setting the maximum privacy settings
When the Activate privacy mode function is
switched on, the data connection is deactivated
or sending of data is restricted, but all safety-re-
lated, legal, or contractually required Audi con-
nect services remain activated. The majority of
the Audi connect services are deactivated.
When the function is switched off, the data con-
nection will be available in order to use Audi con-
nect services.
Adjusting individual privacy settings
In the MMI, you can adjust individually which da-
ta should be transmitted from the vehicle. If you
switch on a data category, the data will be trans-
mitted.
You can also deactivate individual services for
your vehicle at my.audi.com if you are logged into
the vehicle as the key user > page 29. These de-
activated services will not be available in the ve-
hicle. For additional information, visit my.audi.
com.)
() Note
You are responsible for all precautions taken
for data protection, anti-virus protection, and
protection against loss of data on mobile de-
vices that are used to access the Internet
through the Wi-Fi hotspot.
D In certain countries.
@) Tips
— The following interfaces are not affected by
changes to the privacy settings: Bluetooth,
Bluetooth Low Energy (BLE), Wi-Fi, Audi
smartphone interface (ASI), Near Field
Communication (NFC), charging communi-
cation (high-voltage system), Electronic Toll
Collect (ETC), On-Board Diagnostic System
(OBD) if equipped.
— If the maximum privacy settings are switch-
ed on, your vehicle may not receive security
updates and certificates for establishing an
encrypted connection, depending on vehicle
equipment. In order to receive security up-
dates and certificates, switch the maximum
privacy settings off for at least ten minutes
every six months. Make sure that your vehi-
cle is connected to the Internet. A symbol in
the MMI status bar indicates if the required
data connection is available > page 20.
— If the transmission of data is limited, it will
have the following effects on the exchange
of data for Audi connect services and emer-
gency calls, if equipped:
— The emergency call function will remain
available without restrictions and will con-
tinue
to transmit data.
— If an online roadside assistance call is ini-
tiated, no data will be transmitted, but a
call will be made.
— If the Geofencing Alert, Speed Alert,
and/or Valet Alert services have been acti-
vated by the key user, then they will re-
main available without restrictions and
continue to transmit data.
— Stored destinations (favorites, last desti-
nations) are only stored in the vehicle. If
you allow transmission of data again,
these destinations will be synchronized via
the myAudi account. To prevent synchroni-
zation of destinations, delete the destina-
tions before you allow data to be trans-
mitted again.
283
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Accessories and technical changes
Accessories and parts
Consult with an authorized Audi dealer or author-
ized Audi Service Facility before purchasing ac-
cessories or replacement parts. Audi recom-
mends having your vehicle serviced by an author-
ized Audi dealer or authorized Audi Service Facili-
ty and using Audi Genuine Parts and Audi Genu-
ine Accessories.
Audi does not endorse the use of products and
accessories that it has not evaluated, even if the
product is approved by a certified testing agency
or government agency.
ZA WARNING
— Installing unapproved accessories or incor-
rect replacement parts can cause vehicle
damage and can increase the risk of an acci-
dent.
— Never attach accessories, such as telephone
holders or cup holders, to the airbag covers
or within the airbag deployment zone, be-
cause this increases the risk of injury if the
airbag deploys.
— On vehicles that have factory-installed li-
cense plate brackets on the front of the ve-
hicle, the brackets may only be replaced
with ones that are the same size and made
of the same material. Do not install any li-
cense plate brackets on the front of vehicles
that do not have factory-installed brackets.
Otherwise, the function of the system could
be impaired.
@) Note
A correctly-installed exterior antenna is re-
quired for operating radio equipment in the
vehicle. Otherwise, the increased electromag-
netic waves can cause malfunctions in the ve-
hicle. Observe the regulations in the country
where the vehicle is being operated and the
instructions from the radio equipment manu-
facturer.
Reporting Safety Defects
Applicable to U.S.A.
If you believe that your vehicle
has a defect which could cause a
crash or could cause injury or
death, you should immediately in-
form the National Highway Traffic
Safety Administration (NHTSA) in
addition to notifying
Audi of America, Inc.
2200 Ferdinand Porsche Drive
Herndon, VA 20171
If NHTSA receives similar com-
plaints, it may open an investiga-
tion, and if it finds that a safety
defect exists in a group of
vehicles, it may order a recall and
remedy campaign. However,
NHTSA cannot become involved in
individual problems between you,
your dealer, or Audi of America,
Inc.
To contact NHTSA, you may call
the Vehicle Safety Hotline toll-
free at 1-888-327-4236 (TTY: 1-
800-424-9153); go to http://
www.safercar.gov;
287
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Index
A
A/C cooling mode..........-.. eee eee eee
A/C system refrigerant oil...............
Accelerator pedal...............-0000005
also refer to Accelerator pedal...........
ACCESSOFICES . 6. eee
Active lane assist
refer to Lane departure warning.........
refer to Lane guidance................
Adaptive cruise assist................04.
Cleaning the sensors..............000-
Adaptive cruise control
Predictive control..............000005
Adaptive dampers.............0000 eee
Adaptive speed assist
refer to Adaptive cruise assist..........
Adjusting the air distribution.............
Adjusting the brightness.................
Adjusting the sound.............-..0005
Adjusting the temperature...............
Adjusting the vents.................0005
Adjusting the volume..............00000-
Adjusting the volume (announcements)... .
Adjusting the welcome sound............
Airbag system... 2... eee eee
Airsuspension..............2..00-000.
Alarm system
refer to Anti-theft alarm system..........
Alignment pin (changing the wheel).......
All-weather lights.................00000.
Allseasontires...............000 eee ee
All wheel drive
refer to quattro... .... cece eee
Amazon Alexa integration
Media playback..............-eeeeeee
QPGrAtiNG's « wise 2 2 sic 6 2 ees sa oH © vos
AMI
refer to Audi music interface...........
Android Auto
refer to Audi smartphone interface......
Anti-lock braking system............0005
Anti-Slip Regulation...............0008.
Anti-theft alarmsystemt « ccs sc csaw sess
Anti-theft wheel bolts..................
292
Apple CarPlay
refer to Audi smartphone interface...... 226
Aspect ratio
NIDGO saiex 2 < news 2 5 Ra FB Hee s Gas 220, 222
ASR
refer to Anti-Slip Regulation............ 105
Audi adaptive light..................00-. 48
Audi connect
HEfEFTOMONNESE tive » wesc. ae omen a 2 oe ea 186
Auidi‘drive Sele Cts « 2 wows « x cows 4 2 ream ee 102
Audi e-tron compact charging system..... 119
Adjusting the charging power level...... 120
Changing or attaching the power cable... 124
SECUNING: s s sacum a 3 BaeRE GE Mea gE EEE a Ee 125
Status and malfunction indicators....... 120
Audi music interface ..0. 6c aeu es eae ee oe 217
AUGIOTINGS eeu 9 & aeau s x meen se meme 2 Kee 218
Audi phone box’: s sss ¢ s sees se ees se eee 177
Audi presense........ 0.00. e eee eee eee 156
MeSSAQES « sees = s meey 5 4 neue so eee b Bae 160
Audi pre sense front.............eeee eee 157
Audi side assist
refer to Side assist............-..000-. 160
Audi smartphone interface.............. 226
Legal information. « « ccosis x «ccs se amen 231
Audi virtual cockpit
refer to Instrument cluster.............. ay
AUTO
Automatic headlights.................. 48
Climate control system.............0005 85
Auto Lock (central locking) ............... 32
Automatic climate control system
refer to Climate control system.......... 84
Automatic luggage compartment lid.... 40,41
Automatic wipe/wash system............. 54
Auxiliary climate control................. 87
Average consumption..............20-0. 14
Average speed... eee eee eee eee 14
B
Bag hooks .............. cece eee eee ee 79
Band
refer to Frequency band............... 207
Battery
Charge level display...............0505. 11
Charging (12 Volt vehicle battery)....... 239
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Index
High-voltage battery.................. 108
Vehicle battery (12 Volt)............... 238
Winter operation (12 Volt vehicle battery) . 238
Battery (vehicle)
refer to High-voltage battery........... 108
Blinds
refer to Panoramic glass roof............ 44
Block TOU C cms & oscars ao aes oe eeeee & wae 201
BLOWERS woven: ae onsen 2 2 comes 2 2 cme ooo avo 85
Bluetooth
Audio playeh sre x 6 ceca ve wacene ao erties ow 216
Connecting adevice...............0-0- 230
Connecting a mobile phone............ 175
Deleting a device
Device overview..............02.0000-
Disconnecting adevice................ 230
Displaying/profiles « sscvie + » ensue 6 « seowee sv 6 231
Selecting adevice.............0..000. 230
Specifying a favorite.................. 23:1
Boost function...................000 eee 93
Brake fluid
Checking the brake fluid level........... 236
BrakeSiss « ¢ sas s & ewes 5 hee oe eee se eS 96
Brake tluidis ss sass 2 maim o wana ys won ee 236
Emergency braking function............. 99
HGCisu ¢ s sayou & @ Sayan % § MaWE ¢ & BaeoR 5 SeRDR 100
New brake pads..........-...--0000005 97
Brands = wee s 2 owen x ¢ eeu < eee 2 tom FE 232
Break-in security feature...............-. 35
Breaking in
New brake pads..............--0000005 97
ING WEEITOSE. « sxctons co sucesin wo semen oe 6 azectinn on a 248
Bulbireplacementss. «x issn s « sesrve + & arent w vo 280
Business'address’s « « sss os wows oo mewn ow 201
{.
California Proposition 65 Warning........ 233
Battery specific........... cece 238
GALLUISE cesses » sense @ © amscans a o omens a 6 emNEAU & 179
GaMOKaSiiwse 2 wim + mem o 6 emu ee om a Yo 130
Locations ..... 2... ee eee eee e ee eee 131
Capacities
Washer fluid reservoir................. 291
Cargo floor. ....... eee eee eee eee 83
Cargonet....... 2... eee eee ee 82
Garwash «5 sce so aspen «ome oo iene: © stents 261
Cell phone
refer to Telephone...........-.0eee eee 175
Cell phone compartment
refer to Audi phone box............... 177
Central locking....... eee eee cree eens 32
AULOILOGK « coos 2 5 canes 5 5 ten so ees Go eG 32
Convenience key sie + « soccais 2 6 seve + 6 sone « 37
Convenience opening and closing......... 44
Luggage compartment lid............... 40
Mechanically unlocking and locking....... 35
MessageS ......--. 0c cece eects 34
Remote control key.........0eee eee eee 37
SeGUING): © wwe: s 2 wesems x arene @ een aH ewe 33
Vehicle key... 0... cece eee ee eee ee 37
Central locking switch................5-5 34
Gentifieatiomis a < cvessus eo mano we wannew © a caste 288
Changing light bulbs................0.. 280
Charging
refer to Power sourceS.........--.000005 78
Charging clip
refer to Wall mount clip............... 125
Charging display...............2--000-- 114
Charging the battery
USB... eee 178, 217
Wirelessi. « wos « < auc a 2 sogee 4 2 mee 2 2 oe 178
Charging times « eves sz eee ee eews e ewewse 110
Child safety lock
Climate control system controls in the rear. 42
Power windows.............2.020 eee 42
Rear dGGFSs: « s saan x « seme as eee oo ew eo 42
Child safety seats.............0..000 eee 72
Securing to the top tether anchor........ 76
Securing with a safety belt.............. 75
Securing with LATCH..............--00. 74
Cleaning........... eee eee 261
Cleaning Alcantara................0000. 264
Cleaning artificial leather............... 264
Cleaning carbon components........ 263, 264
Cleaning controls « ses ss eens se cee s 6 ves 264
Cleaning decorative parts andtrim........ 263
Cleaning plastic parts.................. 263
Cleaning textiles...................... 264
Climate control system ...............0-- 84
Climate control system controls in the rear
CHINA SARELY LOCK wer ss saan ¢ seen Fo eee 2 42
293