service reset AUDI E-TRON 2021 Owners Manual

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Personalization

@) Tips
— Depending on the country, you may be able
to use the myAudi app or my.audi.com.
— You do not need to log into the vehicle with
a myAudi user in order to use Audi connect
vehicle control services, which depend on
the vehicle equipment.
— If you sell your vehicle, reset all settings to
the factory default settings.
— Store the vehicle code in a secure place. It
may be necessary to re-enter the vehicle
code.
— When entering the vehicle code, please note
that the code is case-sensitive.
— If you do not have the 10-digit vehicle code,
contact an authorized Audi dealer or author-
ized Audi Service Facility.
31

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Opening and closing

> Push the 2S switch back briefly to the second
level 2) twice in a row.
Roof emergency closing
If an object is detected when closing, the roof
will open again automatically. In this case, you
can then close it with the power emergency clos-
ing function.
> Within five seconds after the sunroof opens au-
tomatically, pull the applicable button until the
roof is closed.

Z\ WARNING
To reduce the risk of injury, always pay atten-
tion when closing the roof. Always switch the
ignition off and take the key with you when
leaving the vehicle.
@) Note
Always close the roof when you leave the vehi-
cle and when there is precipitation to reduce
the risk of damage to the interior equipment,
particularly the electronic equipment.
G) Tips
— After switching off the ignition, the roof and
sunshades can still be operated for several
minutes as long as neither of the front
doors have been opened.
— It is not possible to open the roof when
temperatures are too low.


Garage door opener
Applies to: vehicles with garage door opener
With the garage door opener, you can activate
systems such as the garage doors, security sys-
tems or house lights from inside your vehicle.
These functions are operated in the MMI. Multi-
ple receivers can be programmed, which can con-
trol the functions of up to eight!) hand-held
transmitters.

)) The possible number of hand-held transmitters depends
on the equipment.

ZA\ WARNING
— When operating or programming the garage
door opener, make sure that no people or
objects are in the area immediately sur-
rounding the equipment. People can be in-
jured or property can be damaged if struck
when closing.
— Do not allow yourself to be distracted from
traffic by the viewing and operating the dis-
plays.


Gi) Tips
— If you sell your vehicle, reset all settings to
the factory default settings > page 229.
— The system complies with United States FCC
regulations and ISED regulations
=> page 288.
G) Tips
Before you program your system to the ga-
rage door opener, first check the compatibili-
ty:
— Ask an authorized Audi dealer or authorized
Audi Service Facility or check at www.
homelink.com. You can also find more infor-
mation about HomeLink there.
— You can display information about Home-
Link (compatibility level/status/country
code/HomeLink generation) in the MMI:
— Select on the home screen: VEHICLE > Set-
tings & Service > Garage door opener > @.
Applies to: vehicles with garage door opener
Requirements: the remote control transmitter
must be programmed > page 46, Program-
ming, the vehicle must be within range of the
system, and the ignition must be switched on.
There are multiple options to open or close the
system (such as the garage door).
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Opening and closing

Only a maximum of three systems can be dis-
played in the notification center > page 20. If
you would like to have all systems displayed,
press Au.
Renaming programmed systems
You can rename the programmed systems indi-
vidually (names may have a maximum of 10 char-
acters).
> If you have programmed your system, follow
the instructions in the MMI. Or
If you would like to change the name at another
time:
» Applies to: MMI: Select on the home screen:
VEHICLE > Settings & Service > Garage door
opener.
> Press the Z button.
> Press the 7 button for the system that you
would like to rename.
> Select: Rename. If necessary, delete the preset
name, such as Garage door opener 1.
> Follow the instructions in the MMI.
Deleting programmed systems
The programmed systems can be deleted individ-
ually or all at once.
> Applies to: MMI: Select on the home screen:
VEHICLE > Settings & Service > Garage door
opener.
> Press the Z button.
> To delete an individual system, press the L]
button for the desired system. If the checkmark
JV is set, select: Delete.
> To delete all systems, select: All > Delete.
@ Tips
— Make sure the batteries in the hand trans-
mitter are charged before starting the pro-
gramming process.
— The programming process may take up to
30 seconds. It may be necessary for the
hand transmitter to be pressed again in the
meantime.
— The garage door opener may need to be
synchronized with the system after pro-
gramming. Follow the manufacturer's in-
structions for doing this.
@) Tips
In some cases, the system may need to be
programmed in a different mode (“D mode”).
— Switch the ignition on.
— Applies to: MMI: Select on the home screen:
VEHICLE > Settings & Service > Garage
door opener.
— Press and hold the desired button @).
— Select Yes, in D mode and follow the in-
structions on the MMI.
47

Driving

Messages
Gg / © Parking brake: malfunction! Safely
stop vehicle. See owner's manual
BRAKES @ Parking brake: malfunction! Please
release parking brake
If one of the two messages appears, there is a
malfunction in the parking brake. If the message
appears while stationary, check if the parking
brake is released and can be reset. If this is the
case,
switch the ignition off and back on.
If the message stays on, if the parking brake can-
not be released, or if the message appears while
driving, do not continue driving. Secure the vehi-
cle against rolling before exiting the vehicle
= page 91. See an authorized Audi dealer or au-
thorized Audi Service Facility for assistance.
we Parking brake: malfunction! Please contact
Service
There is a malfunction in the parking brake. Drive
to an authorized Audi dealer or authorized Audi
Service Facility immediately to have the malfunc-
tion corrected. Do not park the vehicle on inclines
and shift to “P”.
Ba / Parking brake: warning! Vehicle parked
too steep
The braking force may not be enough to secure
the vehicle from rolling away. Park the vehicle in
a place with less of an incline.
Ea / {Q) Parking brake: applied
The parking brake is set. Press and hold the brake
pedal to release the parking brake.
Take over!
The vehicle cannot be held in place automatically.
Press the brake pedal to secure the vehicle from
rolling away unintentionally.
Special driving situations
PTTL MY ale lace me (Muni Ge
When driving uphill, downhill, or at high alti-
tudes, note the following information:
— Drive slowly and carefully.
100
— Do not try to turn around if you cannot safely
drive on an incline or hill. Instead, drive in re-
verse.
— When driving down hills, use the recuperation
braking effect > page 94. This reduces the load
on the brakes.
— Use the hold assist if necessary > page 99
— Use the hill descent assist if necessary
=> page 101

A WARNING
— Only drive on inclines that your vehicle is de-
signed to handle. Do not exceed the hill
climbing ability of your vehicle. Your vehicle
could tip or slide.
— Do not drive at an angle on steep inclines
and hills. If your vehicle is about to tip, you
must immediately start steering in the di-
rection of the downward slope to reduce the
risk of an accident.
— Always be ready to brake when using the hill
descent control function.
ier NLA)
Your vehicle is not an offroad vehicle. Note the
following points when driving offroad:


— Drive slowly and carefully.
—To reduce the risk of underbody damage, pay
attention to the vehicle's ground clearance and
drive across raised areas of the ground with the
wheels on one side of the vehicle, instead of al-
lowing the center of the vehicle to pass over the
raised areas.
—To reduce the risk of becoming stuck, drive
through sandy or swampy areas at a steady
speed and without stopping, if possible.
If necessary, use the following functions:
— Audi drive select* offroad mode > page 102
— Hill hold assist* > page 101
— Raising the vehicle > page 103
— Limit ESC > page 106

ZX WARNING
Only drive in terrain that is suitable for the ve-
hicle and your driving ability. >

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High-voltage system


Indicator lights Meaning Solution








© Red The indicator light in the reset | Have the control unit replaced by an au-
@ CQ Red button on the control unit is | thorized Audi dealer or authorized Audi
@ BRe faulty. The charging process | Service Facility.
@ 6 Red has been interrupted.
9 Off
O Red The control unit has detected | Press and hold the © button for at least
@ X Red residual current. The charging | two seconds. If the malfunction contin-
@ Si Red process has been interrupted. | ues, have the control unit checked by an
@ 6 Red authorized Audi dealer or authorized Audi
© . Service Facility, and have the power sup-
2 Flashing red ply/household connection checked by a
qualified electrician.
O Red The charging infrastructure is | Disconnect the charger from the power
® QQ Flashing red wired incorrectly. The charging | supply. Have the power supply/household
© & Flashing red process has been interrupted. | connection checked by a qualified electri-
cian.
© { Flashing red
9 Off
O Red The control unit has atechni- | Disconnect the charger from the power
@ CO Red cal malfunction. Possible supply and reconnect it after 60 seconds.
@ Bred cause of the malfunction: soft- | If the malfunction continues, have the
@ 6 Red ware error or the load relay control unit checked by an authorized
© has been switched incorrectly. | Audi dealer or authorized Audi Service Fa-
2 Red The charging process has been |cility, and have the power supply/house-
interrupted. hold connection checked by a qualified
electrician.
O Flashing red The control unit has a serious | Have the control unit replaced by an au-
O QO Off malfunction. The charging thorized Audi dealer or authorized Audi
O 2 oft process has been interrupted. | Service Facility.
@ & Red
9 Off
© Off The indicator light in the Have the control unit replaced by an au-
@ A Red On/Off button on the control | thorized Audi dealer or authorized Audi
@ E&rRed unit is faulty. The charging Service Facility.
@ 6 Red process has been interrupted.
© Red
Technical Data
Output 9.6 kw
Current rating 40 A single phase
System voltage 120V-240V
Power frequency 50 Hz/60 Hz
Overvoltage category (IEC 60664) {II

123

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Driver assistance

Lane guidance - If lane guidance is also active
when adaptive cruise assist control is active, you
can switch it on or off.
Driving program - Depending on the driving pro-
gram and the distance that are set, the vehicle
handling will be adjusted from Sport to Moder-
ate and the lane guidance haptic feedback will be
adjusted.
Store last distance - The last distance that was
set will be stored after the ignition is switched
off. If the distance is not stored, distance
(time distance of approximately 1.8 seconds) is
automatically preset every time the ignition is
switched on.
Predictive control > Set speed limit - adaptation
to speed limits can be switched On or Off. Regu-
lation With tolerance can also be selected, if de-
sired. In this scenario, you may fall below or ex-
ceed the set speed in favor of increased efficien-
cy.
Predictive control > Adjustment to curves along
route - regulation based on the road ahead can
be switched Off or set individually from Slow to
Fast. The setting influences vehicle handling with
predictive control, for example the speed for
driving through curves.
@ Tips
In the efficiency* Audi drive select mode, ve-
hicle handling and the adaptive cruise assist
haptic feedback are also affected. It may not
be possible to adjust the Driving program.
Applies to: vehicles with adaptive cruise assist
If or fl is displayed when there is a malfunc-
tion, the adaptive cruise assist functions may be
unavailable or limited.
A message that indicates the cause and possible
solution may appear with some displays. The
weather conditions may be too poor or a sensor
may be covered. Clean the area in front of the
sensors > page 131 and try to turn on the sys-
tems again later.
If the malfunction remains, drive to an author-
ized Audi dealer or authorized Audi Service Facili-
ty immediately to have the malfunction correct-
ed.
Applies to: vehicles with narrowed road assist
Narrow area
Depending on vehicle equipment, this message
appears in the Driver assistance display if the
adaptive cruise assist is adjusting the speed ina
narrow area, for example a construction zone.
Adaptive cruise assist: Please take over!
Adaptive cruise assist was ended, for example be-
cause the vehicle rolled backwards when starting
ona slight incline even though the system was
active. You must take over further control of the
vehicle.
Applies to: vehicles with laser scanner
Adaptive cruise assist: limited availability.
See owner's manual
This message appears when the sensor view is
limited, for example, when weather conditions
are too poor or a sensor is covered. You can
switch on the adaptive cruise assist, but certain
functions such as assistance in narrow areas will
not be available. Under certain circumstances,
some objects may be detected late or may not be
detected at all. Be especially careful. Cleaning
the area in front of the sensors > page 131 may
correct the malfunction.
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Additional settings

Bluetooth
> Applies to MMI: Select on the home screen:
SETTINGS > Connection settings > Bluetooth
Bluetooth
You can select a setting for visibility of the MMI
to other Bluetooth devices. To connect a new
Bluetooth device, the Visible setting must be se-
lected. If Invisible is selected, a Bluetooth con-
nection will only be possible with paired devices.
If Off is selected, no Bluetooth device can be con-
nected.
Bluetooth audio player
When this function is switched on, the profile
will load automatically when your Bluetooth au-
dio player is within range.
Bluetooth name
The MMI’s Bluetooth name is displayed and can
be changed.
Factory default settings
Requirement: the ignition must be switched on.
> Applies to MMI: Select on the home screen:
SETTINGS > System maintenance > Restore
factory settings.
> Follow the system instructions.
The settings will be reset. The system will re-
start. This may take some time.
@ Tips
Make sure that not only the settings were de-
leted but also the stored data, if necessary.
Software update
Introduction
Applies to: vehicles with software update
You can update your vehicle’s software.
The functions depend on the country and vehicle
equipment:
— Update through the online system update
=> page 229.
— Map material update for the navigation system
=> page 202.
— Have the software update performed by an au-
thorized Audi dealer or authorized Audi Service
Facility. This can result in additional costs.

ZA\ WARNING
— Perform the installation only when the vehi-
cle is stationary. Otherwise, this increases
the risk of an accident
— If the installation fails, contact an author-
ized Audi dealer or authorized Audi Service
Facility immediately to have the malfunction
corrected.
Online system update
Applies to: vehicles with online system update

With the online system update, you can update
the software directly in the vehicle.
Requirement: the MMI must be connected to the
Internet > page 186, Audi connect.
Downloading updates
Requirement: notification for an online system
update will appear in the upper display.
> Press on the notification, or
> Open the notification in the notification center
on page 20 and press on the notification.
> Follow the system instructions.
You can also check manually if an update is avail-
able.
> Applies to: MMI: Select on the home screen:
SETTINGS > System maintenance > Software
update > Search for updates > desired update
> Continue.
> Follow the system instructions.
The
MMI will start the download. You can check
the status of the download process in the notifi-
cation center > page 20.
Installing updates
Requirement: an online system update must be
downloaded and a notification must be shown in
the upper display.
> Stop the vehicle safely.
229

Checking and Filling

Applies to MMI: Select on the home screen: VE-
HICLE > Settings & Service > Service intervals
Resetting the indicator
An authorized Audi dealer or authorized Audi
Service Facility will reset the service interval dis-
play after performing service.
@) Note
Adhering to the service intervals is critical to
maintaining the service life and value of your
vehicle. Even if the mileage on the vehicle is
low, do not exceed the time for the next serv-
ice.
240

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Natural leather care and cleaning......... 264
Navigation asco ss scone a i wan oe wae 6 eeu 194
Better route. ........... 2c cece eee 204
CalliGiss + = xews 3 ees 3 FRE FERRO oF; 197
Changing the scale................... 197
also refertoMap...... cece eee eee 199
Navigation database
Version information.................. 231
Navigation (instrument cluster).......... 200
Net... cece eee eee 79
NTS Ao wens a crn 4 x imei x cn wm ke 287
Nightivision:assist's wave ss sewers oo seas os oe 137
Cleaning the camera.............-.0.. 262
Notification center.........0.ceeeee eee 20
Oo
OGOMIELCR wacewe 1 a censsone = a cansene » v sunoane © © venzame 4 13
Resetting............0..0 000.02 eee ee 13
Office address
refer to Business address.............. 201
Offroad
refer to Offroad driving................ 100
Offroad
OrivinG)s « « ews « « mews « x eeu ae caw 100
OFF (climate control system) .............. 85
On-board computer.............e eee eae 14
On Board Diagnostic System (OBD)........ 281
Online map
refer to Satellite map............ eee ee 202
Online radio............ 0.0.00... eee 211
also refer to Online radio.......... 211,212
Online roadside assistance.............. 192
Online services
refer tosconnect)s « sexs «enews vo ees oo oe 186
Online system update.................. 229
Online traffic information............... 204
OBGNiOG)s « = wens « 5 eas & BaeS.8 & aver Fs eR 32
Automatic luggage compartment lid...... 40
Convenience opening..............0000- 44
Hood... 0... eee 234
Luggage compartment lid............... 40
Luggage compartment lid with foot motion . 41
Panoramic glass roof.................-. 44
Sunshade (tOOT)'s « ses « x xem = 2 eee so oe 44
WWAAGOWS -« swccsue x sconce t 1 eames 7 eneomme & 7 vee 43
Opening and closing
refer to Unlocking and locking........ 32,37
Opening the charging port door.......... 112
Operating
Head-up display.................02-00. 24
TnStruiment ClUSteD sacs 4 < seas 2 2 seme <8 Be 12
Multifunction steering wheel............ 12
Multi Media Interface............... 15,18
Text input. ........... 0.2. eee eee eee 22
Touich displayies <3 cses senses s ence se ween 15
Voice recognition system............... 25
Optional equipment number............. 290
Options
Media.... 0.0... cece 222
RadiO svar » © saisa ¢ F Rave 2 READE EE HR BSG 212
Outside noise. ... 6.2... . eee eee eee eee 95
Overview (cockpit) ............0...0000 eee 6
Pp
Paint code... 1... ee eee eee eee 290
Paint damage............-.0 eee eee eee 263
PANIG:DUEROME. 5 saan 6 i sussex anmwase oa enewore 36
PANIG FUNCTION sss os sossane oo anenace 6 & arenaas a 6 ose 36
Panoramic glass roof..............00000- 44
Convenience opening and closing......... 44
Emergency closing...............2.0005 45
Quick‘Opening «<< = sees: ween as weee ee ee 44
Parental control
DN Decsese + « orouawe ss ceva st seas 2 o aoRee wo or 222
Parking « = srs 2 & seca 2 ome 2 wee <2 were a 91
Parking aids: s ¢ sees + 2 eees ye ees 5 Hewes 166
Adjusting the volume..............00 167
Automatic activation.................. 166
Cleaning the sensors and camera........ 262
Deactivating rear cross-traffic assist... . . L73
Parking aid plus..................0005 166
Peripheral
cameraS............ ee eee 168
Rearview: Came raver io caren x 2 sanes a 0 esses 168
Trailer VieW..... 2... cece eee eee 170
Parking and maneuvering..............- 166
Parking brake
refer to Electromechanical parking brake.. 98
Parking heater
refer to Auxiliary climate control......... 87
Parking lights...............0. 000000 eee 48
Parking lock
VEfEr LO GEal' es = sass 5 = news se eae so BOS t 92
PaSS=ChOUGH smous < = swese x ¢ mame Ys eee cae 82

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Replacement parts.............-.00000- 287
Replacing fuses ........ 000 esc ce eee ees 277
Reporting Safety Defects................ 287
Reverse gear
refer to Gear's « ssc » waver 6 owe es eter 92
RIMS:s ss sesccie = o secece oo ee 2 ween eo a eo 255
Cleaning ....... 0... cece cece eee 263
Road Garnier crs ao sumene 2 3 omme o wneno © woe 103
ROLLING 2 sccmnes 2 snece ev mice ee anaes =n aerene @ ¥ 91
Rolling ability
Electromechanical parking brake......... 98
Hold assist....................0.00005 99
Transmission idle’s « 2 wees + ease 2 5 pea o 5 we 93
Roof
refer to Panoramic glass roof............ 44
ROOFLOA « swisins as sxawes oo orosaun oo imaeen ow a 291
Roofifackeuws s ¢ geen ss news sy ewes ¢ oREES ¢ ae 83
also refer to Roof rack..............0--. 83
Route guidance
StOpPiINg...... cece eee eee eee eee 198
also refer to Navigation............... 194
Raeute planner (@-trOn): « «cows oe coen sc eee 198
Running direction (tires)...........00005 272
S
Safety belts. ........ 0... cee eee eee eee 64
Cleaning « ¢ ecews ¢ 2 sews ¢ e seems co oem ee os 264
LOCKING ire = = wosicens w= coevece « © eweere © w cireuene ou ee 75
Securing child safety seats.............. 75
Satellite map... 2.2... eee eee eee 202
Screen
refer to Touch display..............000. 15
Screwdriver .......... 0c c eee e eee eee 267
Search function
refer to Free text search............... 222
Seat heating............ 0. eee eee eee 86
Seats
Adjusting the front seats............... 60
Cleaning « « sess vs ewes ow seen 2 a sure & o oe 264
Folding
Front passenger’s seat adjustment....... 62
Head restraints: « sisi so oun 2 x svemve © 2 ome 63
Massage function.............. eee eee 60
Memory function..............2-.0 eee 67
Resetting the position.................. 61
Storing aseat profile................... 67
Seatventilationrc «cow «x cecsoee wx awavous oo as 86
Securing the vehicle ............c0eeeeees 91
Selecting a source (media).............. 218
Selector lever's « saws « x warms s g eres ag es g 92
Sensors
Coverage areas aves. w 3 saves w 2 coms o 0 ous 130
Locations..... 00.0.0... ce eee ee eee 131
Service interval display..............0.. 239
Setting measurement units.............. 228
SOCLINGS’s 5 2 ssees w & come © o cone so meses oH Hee 228
Announcements and tones............. 228
Bluetooth........................005 229
Datetaniel tim@iss s ¢ wusu s ¢ eeens « ¢ caves a 2s 228
Dit CORY. cesses x © cance 4 o memes ow memes % sree 183
E-mail... eee eee 184
LANGUAGE sce x + mewn x 2 eS 4 2 EEE 4 2 ce 228
Measurement:umitsice 6 2 cance so namie x + anne 228
Media... .. 2... cee eee eee eee eee 222
NaVigatioOnies + « sac = « sat ¢ x news se ees 205
Radi@iavsns x © suns ov svarene sw amma © x xno Wa 0 213
Sound .......... 0000 eee eee eee eee 228
SYStEM s < s dawg < fae & @ Hotes GY Here ¥ oe 228
Telephone :evccsie = seceses o = eierewe = 4 aoeuene © v eeeve 182
Text MesSageS... 1.2... cee eee eee 183
TIME ZONGicas « s awe 3 y Gee + EES Ge eR 228
WWicEi OTSPOE acces 2 6 cee ov ee a coe oo 189
Setting the charging target.............. 115
Setting the language...............-... 228
Setting the time ss ¢ ¢ ees ss pees cv teas 9? 228
Shift paddles
Adjusting recuperation................. 95
Ship ¢arriet > sees <= ewe s 5 eews =e ewe ee oe 103
SHOp)s = = ews ¢ o ees 2 o ees ge teen gs eee 188
Shortcut
referto Shortcuts « sess a seas ss ova sean 21
SHOPteUtss « < means = nwa ov ewe yy BeeE Ge 21
SHUfElGnye = = soem : seems ¢ SRR GE ReGH s Fe 220
Side assist... .............0 00000 c eee 160
Cleaning the sensors...........00e0 00 262
SIMPGStG 's seus x + emmys xs eae ge Ree ee GOR 187
Sliding/tilting sunroof
refer to Panoramic glass roof............ 44
Smart Favorites
refer to PresetS.........-..00--00 eee 210
Smartphone
refer to Telephone.............02e0 00s 175
301