light AUDI Q3 2020 Owners Manual

Care and cleaning

Care and cleaning
General information
Regular, proper care helps to maintain your vehi-
cle's value. It can also be a requirement when
submitting warranty claims for corrosion damage
and paint defects on the body.
The required cleaning and care products can be
obtained from an authorized Audi dealer or au-
thorized Service Facility. Read and follow the in-
structions for use on the packaging.

ZA\ WARNING
— Using cleaning and care products incorrectly
can be dangerous to your health.
— Always store cleaning and care products out
of reach of children to reduce the risk of poi-
soning.

@ For the sake of the environment
— Purchase environmentally-friendly cleaning
products if possible.
— Do not dispose of cleaning and care prod-
ucts with household trash.
Car washes
The longer that deposits such as insects, bird
droppings, tree sap or road salt remain on the ve-
hicle, the more the surface can be damaged. High
temperatures such as those caused by sunlight
increase the damaging effect.
Before washing, rinse off heavy deposits with
plenty of water.
Stubborn deposits such as bird droppings or tree
sap are best removed with plenty of water and a
microfiber cloth.
Also, wash the underside of your vehicle once
road salt stops being used for the season.
Pressure washers
When washing your vehicle with a pressure wash-
er, always follow the operating instructions pro-
vided with the pressure washer. This is especially
important in regard to the pressure and spraying
distance. Do not aim the spray directly at the
234
seals on the side windows, doors, lids or the sun-
roof* or at tires, rubber hoses, insulating materi-
al, sensors* or camera lenses*. Keep a distance of
at least 16 in (40 cm).
Do not remove snow and ice with a pressure
washer.
Never use cone nozzles or high pressure nozzles.
The water temperature must not be above 140 °F
(60 °C).
Automatic car wash
Spray off the vehicle before washing.
Make sure that the windows and roof* are closed
and the windshield wipers are off. Follow instruc-
tions from the car wash operator, especially if
there are accessories attached to your vehicle.
If possible, use car washes that do not have
brushes.
Washing by hand
Clean the vehicle starting from the top and work-
ing downward using a soft sponge or cleaning
brush. Use solvent-free cleaning products.
Washing vehicles with matte finish paint by
hand
To reduce the risk of damaging the paint when
washing, first remove dust and large particles
from your vehicle. Insects, grease spots, and fin-
gerprints are best removed with a special cleaner
for matte finish paint.
Apply the product using a microfiber cloth. To re-
duce the risk of damaging the paint surface, do
not use too much pressure.
Rinse the vehicle thoroughly with water. Then
clean using a neutral shampoo and a soft micro-
fiber cloth.
Rinse the vehicle thoroughly again and let it air
dry. Remove any water residue using a chamois.

ZA\ WARNING
—To reduce the risk of accidents, only wash
the vehicle when the ignition is off and fol-
low the instructions from the car wash oper-
ator.

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Care and cleaning



—To reduce the risk of cuts, protect yourself — To reduce the risk of paint damage, do not
from sharp metal components when wash- wash the vehicle in direct sunlight.
ing the underbody or the inside of the wheel ~— To reduce the risk of damage, do not wash
housings. decorative decals* with a pressure washer.
— After washing the vehicle, the braking effect — To reduce the risk of damage to the surface,
may be delayed due to moisture on the do not use insect removing sponges, kitchen
brake
rotors or ice in the winter. This in- sponges, or similar items.
creases the risk of an accident. The brakes — When washing matte finish painted vehicle
must be dried with a few careful brake appli- components:
cations. —To reduce the risk of damage to the sur-

face, do not use polishing agents or hard
@) Note wax.
— If you wash the vehicle in an automatic car — Never use protective wax. It can destroy
wash, you must fold the exterior mirrors in the matte finish effect.
to reduce the risk of damage to the mirrors. — Do not place any stickers or magnetic
Power folding exterior mirrors* must only signs on vehicle components painted with
be folded in and out using the power folding matte finish paint. The paint could be
function. damaged when the stickers or magnets
—To reduce the risk of damage to the rims are removed.
and tires, compare the width between the
wheels on your vehicle with the distance be- @) For the sake of the environment
tween the guide rails in the car wash. Only wash the vehicle in facilities specially de-
—To reduce the risk of damage, compare the signed for that purpose. This will reduce the
height and width of your vehicle with the risk of dirty water contaminated with oil from
height and width of the inside of the car entering the sewer system.
wash.
Cleaning and care information
When cleaning and caring for individual vehicle are not listed, consult an authorized Audi dealer
components, refer to the following tables. The or authorized Audi Service Facility. Also follow
information contained there is simply recommen- __ the information found in > A.
dations. For questions or for components that
Exterior cleaning








Component Situation Solution
Windshield wiper | Deposits Soft cloth with glass cleaner > page 51
blades
Headlights/ Deposits Soft sponge with a mild soap solution®
Tail lights
Sensors/ Deposits Sensors: soft cloth with solvent-free cleaning solution
Camera lenses Camera lenses: soft cloth with alcohol-free cleaning solu-
tion
Snow/ice Hand brush/solvent-free de-icing spray
Wheels Road salt Water
Brake dust Acid-free special cleaning solution >

235

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Care and cleaning



Water-based deposits
such as coffee, tea,
blood, etc.
Component Situation Solution
Textiles
Deposits adhering to | Vacuum cleaner
artificial leather, | the surface
Alcantara Absorbent cloth and mild soap solution®

Oil-based deposits
such as oil, make-up,
etc.
Apply a mild soap solution ®), blot away the dissolved oil or
dye, treat afterward with water, if necessary

Specific types of de-
posits such as ink,
nail polish, latex
paint, shoe polish,
etc.
Special stain remover, blot with absorbent material, treat
afterward with mild soap solution, if necessary ®

Natural leather Fresh stains Cotton cloth with a mild soap solution®

Water-based deposits
such as coffee, tea,
blood, etc.
Fresh stains: absorbent cloth
Dried stains: stain remover suitable for leather

Oil-based deposits
such as oil, make-up,
etc.
Fresh stains: absorbent cloth and stain remover suitable
for leather
Dried stains: grease dissolving spray

Specific types of de-
posits such as ink,
nail polish, latex
paint, shoe polish,
etc.
Spot remover suitable for leather


nents

Care Regularly apply conditioning cream that protects from
light and penetrates into the material. Use special colored
conditioning cream, if necessary.
Carbon compo- Deposits Clean the same way as plastic components

a) Mild soap solution: maximum two tablespoons of neutral soap in 1 quart (1 liter) of water

ZX WARNING

The windshield must not be treated with wa-
ter-repelling windshield coating agents. Un-
der unfavorable conditions, such as wetness,
darkness, and when the sun is low, these coat-
ings can cause increased glare, which increas-
es the risk of an accident. They can also cause
wiper blade chatter.
— Never clean headlights or tail lights with a
dry cloth or sponge.
— Do not use any cleaning products that con-
tain alcohol, because they could cause
cracks to form.
— Wheels
— Never use any paint polish or other abra-
sive materials.
— Damage to the protective layer on the
@) Note
— Headlights and tail lights
rims, such as stone chips or scratches,
must be repaired immediately.
— Camera lenses
237

Care and cleaning

— Never use warm or hot water to remove
snow or ice from the camera lens. This
could cause the lens to crack.
— Never use abrasive cleaning materials or
alcohol to clean the camera lens. This
could cause scratches and cracks.
— Door windows
— Remove snow and ice on windows and ex-
terior mirrors with a plastic scraper. To re-
duce the risk of scratches, move the scra-
per only in one direction and not back and
forth.
— Never remove snow or ice from door win-
dows and mirrors using warm or hot water
because this could cause cracks to form.
—To reduce the risk of damage to the rear
window defogger, do not apply any stick-
ers on the heating wires on the inside of
the window.
— Decorative parts and trim
— Never use chrome care or cleaning prod-
ucts.
— Paint
— To reduce the risk of scratches, the vehicle
must be free of dirt and dust before pol-
ishing or waxing.
—To prevent paint damage, do not polish or
wax the vehicle in direct sunlight.
—To reduce the risk of paint damage, do not
polish away rust spots.
— Remove cosmetics and sunscreen immedi-
ately because they could damage the
paint.
— Decorative decals
—To reduce the risk of damage, do not use
any rough powder or abrasive cleaning
products.
—To reduce the risk of damage, do not pol-
ish decorative decals that have a matte or
printed finish.
— Due to the risk of damage, do not use an
ice scraper to remove snow and ice on win-
dows with decorative decals on them.
— Displays and instrument cluster
— Make sure that the display and instrument
cluster are switched off and have cooled
down before cleaning. To switch off the
238
center display, select on the MMI home
screen: SETTINGS > Display & brightness
> MMI > Screen cleaning.
— Displays, the instrument cluster, and the
trim surrounding it must not be cleaned
with dry cleaning methods because they
could become scratched.
— Make sure no fluids enter the spaces be-
tween the instrument cluster and the
trim, because that could cause damage.
— Controls
— Make sure that no fluids enter the con-
trols, because this could cause damage.
— Safety belts
— Do not remove the safety belts to clean
them.
— Never clean safety belts or their compo-
nents with chemicals or with corrosive flu-
ids or solvents and never allow sharp ob-
jects to come into contact with the safety
belts. This could cause damage to the belt
webbing.
—If there is damage to the webbing, the
connections, the retractors, or the buck-
les, have them replaced by an authorized
Audi dealer or authorized Audi Service Fa-
cility.
— Textiles, artificial leather, and Alcantara
— Never treat artificial leather or Alcantara
with leather care products, solvents, floor
polish, shoe polish, spot remover, or simi-
lar products.
— Have a cleaning specialist remove stub-
born stains to reduce the risk of damage.
— Never use steam cleaners, brushes, hard
sponges, etc. when cleaning.
— Do not turn on the seat heating* to dry
the seat.
— Objects with sharp edges, such as zippers
or rivets on clothing or belts, can cause
damage to the surface.
— Open hook and loop fasteners, for exam-
ple on clothing, can damage seat covers.
Make sure hook and loop fasteners are
closed.
— Natural leather

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Care and cleaning

— Never treat leather with solvents, floor
polish, shoe polish, spot remover or simi-
lar products.
— Objects with sharp edges, such as zippers
or rivets on clothing or belts, can cause
damage to the surface.
— Never use steam cleaners, brushes, hard
sponges, etc. when cleaning.
— Do not turn on the seat heating* to dry
the seat.
—To help prevent the leather from fading,
do not leave the vehicle in direct sunlight
for long periods of time. If leaving the ve-
hicle parked for long periods of time, you
should cover the leather to protect it from
direct sunlight.
G) Tips
— Insects are easier to remove from paint that
has been freshly waxed.
— Regular waxing can prevent rust spots from
forming.
— Decorative decals can age due to environ-
mental conditions, which can result in dam-
age such as brittleness. The color may fade
if exposed to excessive sunlight.
Taking your vehicle out
of service
If you would like to take your vehicle out of serv-
ice for a Long period of time, contact an author-
ized Audi dealer or authorized Audi Service Facili-
ty. They will advise you of important measures,
such as corrosion protection, service, and storage
procedures. Also follow the information about
the vehicle battery > page 210.
239

Emergency assistance

> Find the marking on the sill that is closest to
the tire that will be changed > fig. 156. Behind
the marking, there is a lifting point on the side
sill for the vehicle jack.
> Raise the vehicle jack under the lifting point on
the side sill until the bracket on the jack @)
completely covers the notch on the vehicle.
> Align the vehicle jack so the bracket @ covers
the notch and the base (2) is flat on the ground.
The base @) must be directly under the mount-
ing point @.
> Mount the crank on the vehicle jack: insert the
crank into the opening on the handwheel. Turn
the crank to the left or right to secure it.
> Continue raising the vehicle jack with the crank
until the wheel lifts off the ground slightly.


ZX WARNING
— To reduce the risk of injury, make sure no
one is in the vehicle before raising it.
— Make sure the vehicle jack is stable. The risk
of
injury is increased when the ground is
slippery or soft, because the vehicle jack
could slide or sink.
— Only raise your vehicle with the vehicle jack
provided by the factory. If you use a vehicle
jack designed for another vehicle, your vehi-
cle could slip and cause injury.
— Position the vehicle jack only at the desig-
nated mounting points on the side sill and
align the jack. Otherwise, the vehicle jack
could slip and cause an injury if it does not
have sufficient hold on the vehicle.
—To reduce the risk of injury, do not raise any
other vehicles or other loads using the vehi-
cle jack provided by the factory.
— To reduce the risk of an accident, never start
the engine when the vehicle is raised.
—To reduce the risk of injury, no work should
be performed under the vehicle while it is
raised.



@) Note
Do not lift the vehicle by the sill. Position the
vehicle jack only at the designated mounting
points on the side sill. Otherwise, your vehicle
could be damaged.
242
Removing and installing a wheel
Fig. 158 Wheel: internal hex socket to turn the wheel bolts
|
©
B8k-1477

Fig. 159 Wheel: alignment pin in the top hole
Removing a wheel
> Remove the top wheel bolt completely using
the hex socket in the screwdriver handle from
the vehicle tool kit > fig. 158 and place it ona
clean surface.
> Then install the alignment pin from the vehicle
tool kit in the empty wheel bolt hole by hand
> fig. 159.
> Remove the rest of the wheel bolts.
> Remove the wheel >(). The alignment pin re-
mains in the hole while doing this.
Installing a wheel
Read the directions on > page 243 when instal-
ling unidirectional tires.
> Slide the wheel on over the alignment pin >@.
> Install the wheel bolts and tighten them gently
using the hex socket.
> Remove the alignment pin and tighten the re-
maining wheel bolt.
> Carefully lower the vehicle using the vehicle
jack*.
> Tighten the wheel bolts in a diagonal pattern
using the wheel wrench.

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Emergency assistance

aaa) itl aalare]
Both jump start cables must be connected in the
correct order.
S
g = & oO

Fig. 161 Engine compartment: connectors for jump start
cables or a charger
RAZ-0128

Fig. 162 Connecting the jump start cables
The jump start cable connections are located in
the engine compartment.
Follow the information about the vehicle battery
=> page 210.
Connecting the positive cable (red) to the
positive terminal
> Open the cover on the positive terminal
> fig. 161.
1. Attach one end of the positive cable (red) to
the positive terminal on the vehicle battery
@ ° fig. 162.
2. Attach the other end of the positive cable
(red) to the positive terminal @ on the pow-
er source.
Connecting the negative cable (black) to the
negative terminal
3. Attach one end of the negative cable (black)
to the negative terminal @) on the power
source.
4. Attach the other end of the negative cable
(black) to the jump-start pin @ on the vehi-
cle.
Starting the engine
> Start the engine in the vehicle giving the charge
and let it run at idle.
> Now start the engine in your vehicle, which has
the
drained battery.
> If the engine does not start, stop the starting
procedure after 10 seconds and then repeat it
after approximately 30 seconds.
> Turn on the rear window defogger in your vehi-
cle in order to reduce any voltage peaks that
may occur when disconnecting the jump start
cables. The headlights must be switched off.
> With the engines running, remove the cables in
reverse order of the way they were installed.
> Close the cover on the positive terminal.

ZA WARNING
— Do not touch the non-insulated parts of the
terminal clamps. The cable must also not
come into contact with vehicle components
that conduct electricity when it is connected
to the positive vehicle battery terminal. This
can cause a short circuit.
— The plugs on the battery cells must not be
opened.
— Keep ignition sources (such as open flames,
burning cigarettes, etc.) away from the vehi-
cle batteries to reduce the risk of an explo-
sion.
— Route the jump start cables so they cannot
get caught in the moving parts in the other

vehicle's engine compartment.

q@ Note
— Do not use the negative terminal on the ve-
hicle battery for jump starting. A malfunc-
tion could occur in the vehicle electrical sys-
tem.
— Please note that the connecting process
previously described for the jump start ca-
bles is intended for when your vehicle is be-
ing jump started.
245

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Fuses and bulbs

Fuses and bulbs
Fuses
Seale mie

Fig. 166 Left side of cockpit: storage compartment or
glove compartment (right-hand drive vehicles)
A fuse that has blown will have metal strips that
have burned through.
The fuses are located in the left side of the en-
gine compartment (@), behind the storage com-
partment in the left side of the cockpit (2) or the
glove compartment (8) (right-hand drive
vehicles).
> Switch the ignition and all electrical equipment
off.
> Check the table that follows to see which fuse
belongs to the equipment.
> Remove the screwdriver from the vehicle tool
kit > page 240.
> Remove the appropriate cover.
» Remove the clamp from the rear side of the
fuse cover ().
> Remove the fuse using the clip.
>» Replace the blown fuse only with a fuse that
has the same amp rating.
> Install the cover.
Fuse color identification








Black 1
Gray 2
Purple 3
Pink 4
Light brown 5
Brown AS:
Red 10
Light blue 15
Yellow 20
White or transparent |25
Light green 30
Teal 35
Orange 40
) Do not repair fuses and never replace a blown
fuse with one that has a higher amp rating.
This can cause damage to the electrical sys-
tem and increases the risk of fire.



@)
If a new fuse burns out again shortly after you
have installed it, have the electrical system
checked as soon as possible by an authorized
Audi dealer or authorized Audi Service Facili-

— The following table does not list fuse loca-
tions that are not used.
249

Fuses and bulbs

— Some of the equipment listed in the follow-
ing tables applies only to certain model ver-
sions or certain optional equipment.


Fig. 167 Left side of engine compartment: fuse assign-
ment

No. | Equipment
Engine components, engine start

Engine components, ignition coils
Brake light switch
Engine components



Heated oxygen sensors

OlOAIN
I
DA/Mm|A
Engine components

10 | Fuel pump

11 | Auxiliary heating, engine components

No. Equipment

18 Battery control module

19 Windshield wiper control module

20
Anti-theft alarm system, garage door
opener

21 Automatic transmission

22 Engine control module

23 Engine start

24 Auxiliary heating

31 Engine components

36 Left headlight

37 Parking heater


38

Right headlight




Fig. 168 Left side of cockpit: fuse assignment






Stability Control (ESC), engine control
17
module

250




12 | Auxiliary heating, engine components No. | Equipment
13 Automatic transmission, transmission flu- 1 | Exhaust treatment
id pump 2 | Front lumbar support
14 | Engine components, ignition coils 4 |MMI Infotainment system control module
15 | Horn 5 | Gateway control module (diagnosis)
16 | Engine components, ignition coils 5 Steering column lock, automatic transmis-
sion selector lever

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Fuses and bulbs



















No. | Equipment No. | Equipment
7 Radio receiver, parking heater, climate Right rear window regulator motor, front
control system controls 39 | passenger side door control module, right
Headlight range control, interior monitor- rear door control module
ing, ambient lighting, light switch, roof 40 | Sockets
8 | module, emergency call system, parking 41 |Passenger's side safety belt tensioner
brake, diagnostic connector, light/raih'sen- 42 |Vehicle electrical system control module
sor
= - 43 |Sound-amplifier
9 |Steering column electronics
- - 44 | All-wheel drive control module (quattro)
Display, MMI Infotainment system control
10 anadtile 4S Driver's side seat adjustment
11 | Vehicle electrical system control module 47 | Rearwindow wiper
12 |MMI Infotainment system control module a6 || Exteriorsound
13 | Driver's side safety belt tensioner 50 | tuggage: compartment lid
14 | Heating and A/C system blower 52. || Suspension
15 | Steering column lock 53 | Rear;window defogger
16 |MMI Infotainment system control module 54 | Left trailer hitch light
17 |Instrument cluster 29 | Ualler hitch
18 | Rearview camera, peripheral cameras 56. | Right trailer hitch light
19 | Vehicle opening/start (NFC) 87 [Trailer'hitch'socket
20 | Exhaust treatment, instrument cluster
; Bulbs
21 | Steering column electronics
23 | Panoramic glass roof Replacing bulbs
24 | Vehicle electrical system control module

25
Driver side door control module, left rear
window regulator motor, left rear door
control module

26 Vehicle electrical system control module

27 Vehicle electrical system control module

29
Roof module, vehicle electrical system
control module

30 Auxiliary battery control module

31 Luggage compartment lid

32 Driver assistance systems

33
Passenger occupant detection system,
front seat ventilation, headliner interior
light

34
A/C system components, parking brake,
reverse lights


35

A/C system components, diagnostic con-
nector, instrument panel control, rearview
mirror

Having a bulb replaced by an authorized Audi
dealer or authorized Audi Service Facility in cases
of doubt is recommended. These facilities have
the correct tools and replacement parts as well
as the required technical knowledge.
LED lights*
Your vehicle is equipped with maintenance-free
headlights and tail lights. However, if a light bulb
needs to be replaced, please contact an author-
ized Audi dealer or authorized Audi Service Facili-
ty.

ZA\ WARNING
If you still would like to try replacing the
bulbs in your vehicle yourself, read the warn-
ings regarding working in the engine compart-
ment > A\ in General information on
page 201. >

251