service AUDI Q3 2020 Owners Manual
[x] Cancel search | Manufacturer: AUDI, Model Year: 2020, Model line: Q3, Model: AUDI Q3 2020Pages: 278, PDF Size: 72.66 MB
Page 231 of 278
83A012721BB
Wheels
>Check the tire sidewall
(=> page 215, fig. 148) to deter-
mine the designated load rating
for a specific tire.
Wheel bolts and rims
Wheel bolts
Wheel bolts must be clean and loosen/tighten
easily. You will need a special adapter to loosen
the anti-theft wheel bolts* > page 241.
Rims
Rims with a bolted rim ring* or with bolted wheel
covers* consist of multiple pieces. These compo-
nents were bolted together using special bolts
and a special procedure. You must not repair or
disassemble them > A.
ZA WARNING
Wheel bolts that are tightened or repaired in-
correctly can become loose and result in loss
of vehicle control, which increases the risk of
an accident. For the correct tightening specifi-
cation, see > page 243, Finishing.
— Always keep the wheel bolts and the threads
in the wheel hub clean and free of grease.
— Only use wheel bolts that fit the rim.
— Always have damaged rims repaired by an
authorized Audi dealer or authorized Audi
Service Facility. Never repair or disassemble
rims yourself, because this increases the risk
of
an accident.
Loose wheel warning
Applies to: vehicles with loose wheel warning
Within the limits of the system, the loose wheel
warning in the instrument cluster warns you if
one or more wheels are loose.
Using the ABS sensors, the loose wheel warning
system compares the vibration characteristics of
the individual tires. If one or more wheels are
loose, it will be indicated in the instrument clus-
ter display with the & indicator light and a mes-
sage. If only one wheel is affected, the location
of that wheel will be indicated.
Messages
fi Wheel bolts loose. Please safely stop the ve-
hicle and check all wheel bolts!
Loose wheel warning for at least one wheel > A\.
Check the wheel bolts on all wheels with the
wheel wrench (vehicle tool kit). Have the tighten-
ing specification checked as soon as possible with
a torque wrench. Drive carefully until then. For
the correct tightening specification, see
=> page 243, Finishing.
fl Wheel assessment active. Please continue
driving carefully
After this message appears and you have checked
the wheel bolts, the assessment phase begins
when the vehicle is in motion. This may take sev-
eral minutes.
| | Loose wheel warning: malfunction! See
owner's manual
There is a system malfunction. Drive immediately
to an authorized Audi dealer or authorized Audi
Service Facility to have the malfunction repaired.
ZA WARNING
Wheel bolts that are tightened incorrectly can
become loose and result in loss of vehicle con-
trol, which increases the risk of an accident.
— If a message appears, reduce your speed im-
mediately and avoid any hard steering or
braking maneuvers. Stop as soon as possible
and check the wheel bolts.
— Check your wheels for damage. Have the
damaged wheels checked and/or replaced
immediately by an authorized Audi dealer or
authorized Audi Service Facility.
— Under certain conditions (such as a sporty
driving style, winter conditions, or unpaved
roads), the message may be delayed.
— The driver is responsible for ensuring that
the wheels are attached correctly.
229
Page 232 of 278
— The loose wheel warning system can also
stop working when there is an ESC
malfunction.
— Using snow chains may result in a system
malfunction.
Winter tires significantly improve the vehicle's
handling when driving in winter conditions. Be-
cause of their construction (width, compound,
tread pattern), summer tires provide less traction
on ice and snow.
> Use winter tires on all four wheels.
> Only use winter tires that are approved for your
vehicle.
> Please note that the maximum permitted
speed may be lower with winter tires > A\ in
General information on page 214. An author-
ized Audi dealer or authorized Audi Service Fa-
cility can inform you about the maximum per-
mitted speed for your tires.
> Check the tire pressure after installing wheels
=> page 224.
The effectiveness of winter tires is reduced great-
ly when the tread is worn down to a depth of
0.16 in (4 mm). The characteristics of winter tires
also decrease greatly as the tire ages, regardless
of the remaining tread.
@ For the sake of the environment
Reinstall summer tires at the appropriate
time, because they provide better handling
when roads are free of snow and ice. Summer
tires cause less road noise, tire wear, and fuel
consumption.
@® Tips
You can also use all season tires instead of
winter tires. Please note that in some coun-
tries where winter tires are required, only win-
ter tires with the 4\ symbol may be permit-
ted.
230
Snow chains improve both driving and braking in
winter road conditions.
> Only install snow chains on the front wheels.
> Check and correct the seating of the snow
chains after driving a few feet, if necessary. Fol-
low the instructions from the manufacturer.
> Note the maximum speed of 30 mph
(50 km/h). Observe the local regulations.
Use of snow chains is only permitted with certain
rim/tire combinations due to technical reasons.
Check with an authorized Audi dealer or author-
ized Audi Service Facility to see if you may use
snow chains.
Use fine-mesh snow chains. They must not add
more than 0.40 inch (10.5 mm) in height, includ-
ing the chain lock.
You must remove the snow chains on roads with-
out snow. Otherwise, you could impair driving
ability and damage the tires.
ZA WARNING
Using incorrect snow chains or installing snow
chains incorrectly can result in loss of vehicle
control, which increases the risk of an acci-
dent.
C) Note
Snow chains can damage the rims and wheel
covers* if the chains come into direct contact
with them. Remove the wheel covers* first.
Use coated snow chains.
@) Tips
When using snow chains, it may be advisable
to limit the ESC > page 100.
oN eee (male)
Applies to: vehicles with low-profile tires
Compared to other tire/rim combinations, low-
profile tires offer a wider tread surface and a
larger rim diameter with shorter tire sidewalls.
This results in an agile driving style. However, it
may reduce the level of comfort and increase >
Page 233 of 278
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Wheels
road noise when driving on roads in poor condi-
tion.
Low-profile tires can become damaged more
quickly than standard tires when driving over
large bumps, potholes, manhole covers, and
curbs. Therefore, it is particularly important to
maintain the correct tire pressure > page 224.
To reduce the risk of damage to the tires and
rims, drive very carefully on poor roads.
Check your wheels regularly every 2,000 mi
(3,000 km) for damage. For example, check for
bulges/cracks on the tires or deformations/cracks
on the rims.
After a heavy impact or damage, have the tires
and rims inspected or replaced immediately by
an authorized Audi dealer or authorized Audi
Service Facility.
Low-profile tires can wear out faster than stand-
ard tires.
Uniform tire quality grading
— Tread wear
— Traction AAABC
— Temperature ABC
Quality grades can be found where applicable on
the tire side wall between tread shoulder and
maximum section width > page 215, fig. 148.
For example: Tread wear 200, Traction AA, Tem-
perature A.
All passenger car tires must conform to Federal
Safety Requirements in addition to these grades.
Tread wear
The tread wear grade is a comparative rating
based on the wear rate of the tire when tested
under controlled conditions on a specified gov-
ernment test course.
For example, a tire graded 150 would wear one
and one half (1 1/2) times as well on the govern-
ment course as a tire graded 100.
The relative performance of tires depends upon
the actual conditions of their use, however, and
may depart significantly from the norm due to
variations in driving habits, service practices and
differences in road characteristics and climate.
Traction
The traction grades, from highest to lowest, are
AA, A, Band C. Those grades represent the tire's
ability to stop on wet pavement as measured un-
der controlled conditions on specified govern-
ment test surfaces of asphalt and concrete. A tire
marked C may have poor traction performance
SA.
Temperature
The temperature grades are A (the highest), B,
and C, representing the tire's resistance to the
generation of heat and its ability to dissipate
heat when tested under controlled conditions on
a specified indoor laboratory test wheel.
Sustained high temperature can cause the mate-
rial of the tire to degenerate and reduce tire life,
and excessive temperature can lead to sudden
tire failure > A\.
The grade C corresponds to a Level of perform-
ance which all passenger car tires must meet un-
der the Federal Motor Vehicle Safety Standard
No. 109. Grades B and A represent higher levels
of performance on the laboratory test wheel than
the minimum required by law.
ZA\ WARNING
The traction grade assigned to this tire is
based on straight-ahead braking traction
tests, and does not include acceleration, cor-
nering, hydroplaning or peak traction charac-
teristics.
Z\ WARNING
The temperature grade for this tire is estab-
lished for a tire that is properly inflated and
not overloaded. Excessive speed, underinfla-
tion, or excessive loading, either separately or
in combination, can cause heat buildup and
possible tire failure.
231
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Wheels
— Tires that are only partially used are replaced
with new tires
Indicator lights
@ - Loss of pressure in at least one tire > A\.
Check the tires and replace or repair if necessary.
Check and correct the pressures of all four tires
and store the pressure again > page 233.
ia (Tire Pressure Monitoring System) Tire pres-
sure: malfunction! See owner's manual. if
appears after switching the ignition on or while
driving and the @ indicator light in the instru-
ment cluster blinks for approximately one minute
and then stays on, there is system malfunction.
Try to store the correct tire pressures
=> page 233. In some cases, you must drive for
several minutes after storing the pressures until
the indicator light turns off. If the indicator light
does turn off or turns on again after a short peri-
od of time, drive to an authorized Audi dealer or
authorized Audi Service Facility immediately to
have the malfunction corrected.
ZA WARNING
— If the tire pressure indicator appears in the
display, reduce your speed immediately and
avoid any hard steering or braking maneu-
vers. Stop as soon as possible and check the
tires and their pressure.
— The driver is responsible for maintaining the
correct tire pressure. You must check the
tire pressure regularly.
— Under certain conditions (such as a sporty
driving style, winter conditions, or unpaved
roads), the tire pressure monitoring system
indicator may be delayed.
(i) Tips
—The tire pressure monitoring system can al-
so stop working when there is an ESC mal-
function.
— Using snow chains may result in a system
malfunction.
—The tire pressure monitoring system in your
Audi was calibrated with “Audi Original
Tires” > page 221. Using these tires is rec-
ommended.
Storing tire pressures
If the tire pressure changes or a tire is replaced,
it must be confirmed in the system.
> Before storing the tire pressures, make sure the
tire pressures in all four tires meet the speci-
fied values and are adapted to the load
=> page 224.
> Switch the ignition on.
> Select on the home screen: VEHICLE > Settings
& Service > Tire pressure monitoring > Store
tire pressure > Yes, store now.
(i) Tips
Do not store the tire pressures if snow chains
are installed.
233
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Care and cleaning
Care and cleaning
General information
Regular, proper care helps to maintain your vehi-
cle's value. It can also be a requirement when
submitting warranty claims for corrosion damage
and paint defects on the body.
The required cleaning and care products can be
obtained from an authorized Audi dealer or au-
thorized Service Facility. Read and follow the in-
structions for use on the packaging.
ZA\ WARNING
— Using cleaning and care products incorrectly
can be dangerous to your health.
— Always store cleaning and care products out
of reach of children to reduce the risk of poi-
soning.
@ For the sake of the environment
— Purchase environmentally-friendly cleaning
products if possible.
— Do not dispose of cleaning and care prod-
ucts with household trash.
Car washes
The longer that deposits such as insects, bird
droppings, tree sap or road salt remain on the ve-
hicle, the more the surface can be damaged. High
temperatures such as those caused by sunlight
increase the damaging effect.
Before washing, rinse off heavy deposits with
plenty of water.
Stubborn deposits such as bird droppings or tree
sap are best removed with plenty of water and a
microfiber cloth.
Also, wash the underside of your vehicle once
road salt stops being used for the season.
Pressure washers
When washing your vehicle with a pressure wash-
er, always follow the operating instructions pro-
vided with the pressure washer. This is especially
important in regard to the pressure and spraying
distance. Do not aim the spray directly at the
234
seals on the side windows, doors, lids or the sun-
roof* or at tires, rubber hoses, insulating materi-
al, sensors* or camera lenses*. Keep a distance of
at least 16 in (40 cm).
Do not remove snow and ice with a pressure
washer.
Never use cone nozzles or high pressure nozzles.
The water temperature must not be above 140 °F
(60 °C).
Automatic car wash
Spray off the vehicle before washing.
Make sure that the windows and roof* are closed
and the windshield wipers are off. Follow instruc-
tions from the car wash operator, especially if
there are accessories attached to your vehicle.
If possible, use car washes that do not have
brushes.
Washing by hand
Clean the vehicle starting from the top and work-
ing downward using a soft sponge or cleaning
brush. Use solvent-free cleaning products.
Washing vehicles with matte finish paint by
hand
To reduce the risk of damaging the paint when
washing, first remove dust and large particles
from your vehicle. Insects, grease spots, and fin-
gerprints are best removed with a special cleaner
for matte finish paint.
Apply the product using a microfiber cloth. To re-
duce the risk of damaging the paint surface, do
not use too much pressure.
Rinse the vehicle thoroughly with water. Then
clean using a neutral shampoo and a soft micro-
fiber cloth.
Rinse the vehicle thoroughly again and let it air
dry. Remove any water residue using a chamois.
ZA\ WARNING
—To reduce the risk of accidents, only wash
the vehicle when the ignition is off and fol-
low the instructions from the car wash oper-
ator.
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Care and cleaning
—To reduce the risk of cuts, protect yourself — To reduce the risk of paint damage, do not
from sharp metal components when wash- wash the vehicle in direct sunlight.
ing the underbody or the inside of the wheel ~— To reduce the risk of damage, do not wash
housings. decorative decals* with a pressure washer.
— After washing the vehicle, the braking effect — To reduce the risk of damage to the surface,
may be delayed due to moisture on the do not use insect removing sponges, kitchen
brake
rotors or ice in the winter. This in- sponges, or similar items.
creases the risk of an accident. The brakes — When washing matte finish painted vehicle
must be dried with a few careful brake appli- components:
cations. —To reduce the risk of damage to the sur-
face, do not use polishing agents or hard
@) Note wax.
— If you wash the vehicle in an automatic car — Never use protective wax. It can destroy
wash, you must fold the exterior mirrors in the matte finish effect.
to reduce the risk of damage to the mirrors. — Do not place any stickers or magnetic
Power folding exterior mirrors* must only signs on vehicle components painted with
be folded in and out using the power folding matte finish paint. The paint could be
function. damaged when the stickers or magnets
—To reduce the risk of damage to the rims are removed.
and tires, compare the width between the
wheels on your vehicle with the distance be- @) For the sake of the environment
tween the guide rails in the car wash. Only wash the vehicle in facilities specially de-
—To reduce the risk of damage, compare the signed for that purpose. This will reduce the
height and width of your vehicle with the risk of dirty water contaminated with oil from
height and width of the inside of the car entering the sewer system.
wash.
Cleaning and care information
When cleaning and caring for individual vehicle are not listed, consult an authorized Audi dealer
components, refer to the following tables. The or authorized Audi Service Facility. Also follow
information contained there is simply recommen- __ the information found in > A.
dations. For questions or for components that
Exterior cleaning
Component Situation Solution
Windshield wiper | Deposits Soft cloth with glass cleaner > page 51
blades
Headlights/ Deposits Soft sponge with a mild soap solution®
Tail lights
Sensors/ Deposits Sensors: soft cloth with solvent-free cleaning solution
Camera lenses Camera lenses: soft cloth with alcohol-free cleaning solu-
tion
Snow/ice Hand brush/solvent-free de-icing spray
Wheels Road salt Water
Brake dust Acid-free special cleaning solution >
235
Page 238 of 278
Care and cleaning
Component Situation Solution
Exhaust tail pipes | Road salt Water, cleaning solution suitable for stainless steel, if nec-
essary
Decorative parts/ | Deposits Mild soap solution ®), a cleaning solution suitable for stain-
Trim less steel, if necessary
Paint Paint damage Repair with touch-up paint
Spilled fuel Rinse with water immediately
Surface rust Rust remover, then treat with hard wax; for questions, con-
sult an authorized Audi dealer or authorized Audi Service
Facility.
Corrosion Have it removed by an authorized Audi dealer or author-
ized Audi Service Facility.
Water no longer
beads on the surface
of clean paint
Treat with hard wax (at least twice per year)
No shine even though
paint has been pro-
tected/paint looks
poor
Treat with suitable polish; then apply paint protectant if
the polish that was used does not contain any protectant
Deposits such as in-
sects, bird droppings,
tree sap, and road
salt
Dampen with water immediately and remove with a micro-
fiber cloth
Grease-based con-
taminants such as
cosmetics or sunblock
Remove immediately with a mild soap solution ® anda
soft cloth
Carbon compo- Deposits Clean the same way as painted components > page 234
nents
Decorative decals | Deposits Soft sponge with a mild soap solution®
a) Mild soap solution: maximum two tablespoons of
Interior cleaning
neutral soap in 1 quart (1 liter) of water
Component Situation Solution
Window glass Deposits Glass cleaner, then wipe dry
Decorative parts/ | Deposits Mild soap solution®)
Trim
Plastic parts Deposits Damp cloth
Heavier deposits Mild soap solution ®), detergent-free plastic cleaning solu-
tion, if necessary
Displays/instru- | Deposits Soft cloth with LCD cleaner; dust in the lower area of the
ment cluster instrument cluster can be removed using a soft brush.
Controls Deposits Soft brush, then a soft cloth with a mild soap solution®
Safety belts Deposits Mild soap solution ), allow to dry before letting them re-
tract
236
Page 240 of 278
Care and cleaning
— Never use warm or hot water to remove
snow or ice from the camera lens. This
could cause the lens to crack.
— Never use abrasive cleaning materials or
alcohol to clean the camera lens. This
could cause scratches and cracks.
— Door windows
— Remove snow and ice on windows and ex-
terior mirrors with a plastic scraper. To re-
duce the risk of scratches, move the scra-
per only in one direction and not back and
forth.
— Never remove snow or ice from door win-
dows and mirrors using warm or hot water
because this could cause cracks to form.
—To reduce the risk of damage to the rear
window defogger, do not apply any stick-
ers on the heating wires on the inside of
the window.
— Decorative parts and trim
— Never use chrome care or cleaning prod-
ucts.
— Paint
— To reduce the risk of scratches, the vehicle
must be free of dirt and dust before pol-
ishing or waxing.
—To prevent paint damage, do not polish or
wax the vehicle in direct sunlight.
—To reduce the risk of paint damage, do not
polish away rust spots.
— Remove cosmetics and sunscreen immedi-
ately because they could damage the
paint.
— Decorative decals
—To reduce the risk of damage, do not use
any rough powder or abrasive cleaning
products.
—To reduce the risk of damage, do not pol-
ish decorative decals that have a matte or
printed finish.
— Due to the risk of damage, do not use an
ice scraper to remove snow and ice on win-
dows with decorative decals on them.
— Displays and instrument cluster
— Make sure that the display and instrument
cluster are switched off and have cooled
down before cleaning. To switch off the
238
center display, select on the MMI home
screen: SETTINGS > Display & brightness
> MMI > Screen cleaning.
— Displays, the instrument cluster, and the
trim surrounding it must not be cleaned
with dry cleaning methods because they
could become scratched.
— Make sure no fluids enter the spaces be-
tween the instrument cluster and the
trim, because that could cause damage.
— Controls
— Make sure that no fluids enter the con-
trols, because this could cause damage.
— Safety belts
— Do not remove the safety belts to clean
them.
— Never clean safety belts or their compo-
nents with chemicals or with corrosive flu-
ids or solvents and never allow sharp ob-
jects to come into contact with the safety
belts. This could cause damage to the belt
webbing.
—If there is damage to the webbing, the
connections, the retractors, or the buck-
les, have them replaced by an authorized
Audi dealer or authorized Audi Service Fa-
cility.
— Textiles, artificial leather, and Alcantara
— Never treat artificial leather or Alcantara
with leather care products, solvents, floor
polish, shoe polish, spot remover, or simi-
lar products.
— Have a cleaning specialist remove stub-
born stains to reduce the risk of damage.
— Never use steam cleaners, brushes, hard
sponges, etc. when cleaning.
— Do not turn on the seat heating* to dry
the seat.
— Objects with sharp edges, such as zippers
or rivets on clothing or belts, can cause
damage to the surface.
— Open hook and loop fasteners, for exam-
ple on clothing, can damage seat covers.
Make sure hook and loop fasteners are
closed.
— Natural leather
Page 241 of 278
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Care and cleaning
— Never treat leather with solvents, floor
polish, shoe polish, spot remover or simi-
lar products.
— Objects with sharp edges, such as zippers
or rivets on clothing or belts, can cause
damage to the surface.
— Never use steam cleaners, brushes, hard
sponges, etc. when cleaning.
— Do not turn on the seat heating* to dry
the seat.
—To help prevent the leather from fading,
do not leave the vehicle in direct sunlight
for long periods of time. If leaving the ve-
hicle parked for long periods of time, you
should cover the leather to protect it from
direct sunlight.
G) Tips
— Insects are easier to remove from paint that
has been freshly waxed.
— Regular waxing can prevent rust spots from
forming.
— Decorative decals can age due to environ-
mental conditions, which can result in dam-
age such as brittleness. The color may fade
if exposed to excessive sunlight.
Taking your vehicle out
of service
If you would like to take your vehicle out of serv-
ice for a Long period of time, contact an author-
ized Audi dealer or authorized Audi Service Facili-
ty. They will advise you of important measures,
such as corrosion protection, service, and storage
procedures. Also follow the information about
the vehicle battery > page 210.
239
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83A012721BB
Emergency assistance
ON elated ere) od
Applies to: vehicles with anti-theft wheel bolts
i
»
Fig. 154 Anti-theft wheel bolt with cap and adapter
B4H-0470
ie
You need a special adapter in the vehicle tool kit
to remove the anti-theft wheel bolts.
» Remove the cap @).
> Slide the adapter @) all the way onto the anti-
theft wheel bolt @.
> Slide the wheel wrench from the vehicle tool kit
all
the way onto the adapter @).
> Loosen the wheel bolt > page 241.
@ Tips
Note the code number for the wheel bolt
adapter and store it in a safe place separate
from the vehicle. If you need a replacement
adapter, contact an authorized Audi dealer or
authorized Audi Service Facility and give them
the code number.
Loosening the wheel bolts
B4S-0221
Sh
Fig. 155 Wheel: loosening the wheel bolt
D_ You need the matching adapter in order to loosen and
tighten anti-theft wheel bolts* > page 241.
> Slide the wheel wrench from the vehicle tool kit
all the way onto the wheel bolt).
> Turn the wheel bolt approximately one turn to
the left. To achieve the required torque, hold
the end of the wheel wrench. If the wheel bolt
will not loosen, press carefully on the wheel
wrench with your foot. Hold onto the vehicle se-
curely while doing this and make sure your foot-
ing is stable.
ZA\ WARNING
To reduce the risk of an accident, only loosen
the wheel bolts gently one turn before raising
the
vehicle with the vehicle jack*.
Raising the vehicle
Applies to: vehicles with vehicle jack
Fig. 157 Sill: positioning the vehicle jack
> Place the vehicle jack from the vehicle tool kit
ona firm surface. Use a flat, stable support if
necessary. On a slippery surface such as tile,
you should use a non-slip pad such as a rubber
mat > A\.
241
>