battery AUDI Q3 2020 User Guide
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83A012721BB
Telephone
Disconnecting a mobile device
Applies to: vehicles with telephone
The mobile device will be disconnected from the
MMI and removed from the list of paired devices.
> To disconnect a connected device, use the con-
nection manager > page 195.
Using the Audi phone
box
Applies to: vehicles with Audi phone box
Fig. 118 Front center console: Audi phone box with con-
nections
You can charge your mobile device battery wire-
lessly using the Audi phone box. You can make
calls through the exterior antenna” on the vehi-
cle. Using the external antenna* helps when
there is a Low signal and also provides better re-
ception quality.
— Position the mobile device in the Audi phone
box centered on the @ symbol @ with the dis-
play facing up.
Depending on the vehicle equipment, you may
then be able to use the following functions:
— Connect to the exterior vehicle antenna”)
— Wirelessly charge the mobile device. Require-
ment: the ignition must be switched on. The
charging function must be switched on in the
MMI. You must have a Qi-capable2) mobile de-
vice.
D_ Not available in all countries. These are additional car
phone functions only in conjunction with Audi connect In-
fotainment*.
2) The Qi standard makes it possible to charge your mobile
device wirelessly.
You can also charge a mobile device using the
USB adapter: connect your mobile device to the
Audi music interface using a USB adapter cable
©. You can charge your mobile device using spe-
cific USB adapters > page 182.
Reminder signal
When the device reminder signal is switched on,
you will be notified that your mobile device is still
in the Audi phone box when you leave the vehicle.
Requirement
—A Qi-capable2) mobile device must be in the
Audi phone box, or
— Your mobile device must be connected to the
Audi music interface by a USB adapter, and the
Audi smartphone interface must be active, or
— Your iPhone® must be connected to the MMI
via Bluetooth® > page 139 and must be charg-
ing through the Audi music interface using a
USB adapter.
Applies to: MMI: Select on the home screen: SET-
TINGS > General > Reminder signal and mobile
device wireless charging.
The following settings are available:
— Signal tone
— Spoken cue”: this setting is switched on at the
factory.
— Off
— Mobile device charging notification*: when
this function is switched on, the charge status
of your mobile device is displayed. You will also
be reminded not to forget your mobile device
when leaving the vehicle.
— Mobile device wireless charging*: when this
function is switched on, you can charge your Qi-
capable mobile device wirelessly in the Audi
phone box.
\ WARNING
— Loose objects can be thrown around the ve-
hicle interior during sudden driving or >
141
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Media
section >@ in General information on
page 152.
— There generally are additional costs when
using an online media service account, espe-
cially when it is used internationally.
G) Tips
— Depending on the Internet connection and
network traffic, the connection may discon-
nected when online media sources are play-
ing.
— Online media usage depends on the service
availability of the third party provider.
— Audi AG simply makes the access to online
media services possible through the MMI
and does not take any responsibility for the
contents of the online media services.
— Depending on the mobile device being used,
there may be interruptions during media
playback and when using the myAudi app.
To avoid interruptions, do not lock the
screen on your mobile device and keep the
myAudi app in the foreground.
Amazon Alexa
Applies to: vehicles with Amazon Alexa Integration
You can play various Amazon Alexa content using
the MMI. The voice recognition system is used to
operate it.
Requirement: Amazon Alexa must be activated
=> page 25.
> Start Amazon Alexa using the voice recognition
system.
> Applies to: MMI: Select on the home screen:
MEDIA > Source > Amazon Alexa.
@) Note
Read the information about Audi connect, and
be sure to note the connectivity costs section
=> page 152.
182
Multimedia connections
USB adapter cable
[RAH-9202]
Fig. 133 Audi Genuine Accessories: USB adapter
You can connect your mobile devices through the
Audi music interface to the MMI using the USB
adapter
and charge the battery at the same time.
You can purchase the USB adapter cable from an
authorized Audi dealer or at specialty stores:
@ USB adapter for devices with a mi-
cro USB connection
@ USB adapter for devices with an Ap-
ple Lightning connection
@ USB adapter for devices with USB
type C connection
@) Note
Handle the USB adapter carefully. Do not al-
low it to be pinched.
G) Tips
Mobile devices with an Apple Dock connector
can only be charged using a USB adapter de-
signed for devices with an Apple Dock connec-
tor. Data cannot be transmitted.
Audi music interface
Applies to: vehicles with Audi music interface
Connect your mobile devices to the Audi music in-
terface in order to operate them through the
MMI and charge the batteries.
The Audi music interface USB ports are located in
the center console in the front and in the rear*
and are labeled with the symbol. If multiple
USB devices are connected to the USB ports (for
example, a smartphone and a USB flash drive), >
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83A012721BB
Media
all of these devices can be used as the playback
source.
Connecting or charging mobile devices using
a USB adapter
> Connect the matching USB adapter to the Audi
music interface USB port and connect it to the
mobile device, such as a smartphone.
The battery will charge automatically.
Mobile devices connected to the Audi music inter-
face can be started and operated using the MMI
=> page 184.
Disconnecting a mobile device from the Audi
music interface
> Remove the USB adapter cable from the Audi
music interface.
ZA WARNING
Driving requires your complete and undivided
attention. As the driver, you have complete re-
sponsibility for safety in traffic. Never operate
mobile devices while driving, because this in-
creases the risk of an accident.
@) Note
— Pull the cable out of the Audi music inter-
face carefully so that the USB ports are not
damaged.
— Use a USB extension cable to connect devi-
ces that have an integrated USB connector
(such as a USB stick) to reduce the risk of
damage to your USB device and the Audi
music interface.
— Extremely high or low temperatures that
can occur inside vehicles can damage mobile
devices and/or impair their performance.
Never leave mobile devices in the vehicle in
extremely high or low temperatures.
@) Tips
— Always follow the information found in
=> page 73.
— When you switch the ignition off, the USB
ports are still supplied with power until the
energy management intervenes.
— Do not use an additional adapter cable or
USB extension cable to connect mobile devi-
ces to the Audi music interface that already
have a cable or that must be connected with
a USB adapter cable (= page 182, fig. 133).
Using an additional adapter or US extension
cable may impair functionality.
— Functionality is not guaranteed for mobile
devices that do not conform to the USB 2.0
specification.
— USB hubs are not supported.
— Video playback through the Audi music in-
terface is not supported on Apple and MTP
devices (such as smartphones).
— iPod or iPhone malfunctions also affect the
operation of the MMI. Reset your mobile de-
vice in these situations.
— Audi recommends updating the iPod or
iPhone software to the latest version. Refer
to your mobile device owner's manual for
more information.
— The USB adapter on the Audi music inter-
face will support iPod touch or iPhone devi-
ces from the 5th generation or newer with
the lightning connector.
— For more information about the Audi music
interface and supported devices, check the
Audi database for mobile devices at www.
audi.com/mp3 or contact an authorized
Audi dealer or authorized Audi Service Fa-
cility.
Playing media
The following sources can be selected depending
on the vehicle equipment:
— Amazon Alexa > page 182.
—SD card > page 180.
— USB > page 182.
— Connect external device: you can connect ex-
ternal devices via Bluetooth and use the Blue-
tooth audio player > page 180, or you can con-
nect an external device directly to the Audi mu-
sic interface > page 182.
— Connect online media > page 181.
183
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Media
Problem Solution
Audi music interface/Bluetooth
audio player: the mobile device is
not supported.
Read the instructions in the chapter > page 182, Multimedia
connections/> page 180, Bluetooth audio player.
Audi music interface: the mobile
device is not recognized as a
source.
For many mobile phones or mobile devices, playback is not possi-
ble when the battery level is too low (less than 5% charge level).
The mobile device will only be recognized as a media source in
the MMI after connecting if the battery charge level is sufficient.
Audi music interface: malfunc-
tions during audio playback
through an iPod/iPhone.
The Bluetooth audio player function is switched on. Switch this
function off > page 194 when you are not using the Bluetooth
audio player.
Audi music interface: audio play-
back through the connected mo-
bile device is not possible.
Make sure the USB mode MTP is selected in the settings on your
mobile device.
Bluetooth audio player: interfer-
ence with track display and audio
playback.
Playback interference can occur when using the Bluetooth audio
player if a music player app from a third party provider is open.
AUDI AG recommends using the integrated media player on your
Bluetooth device (such as a smartphone).
Online media: connection failed
between the MMI and the myAudi
app.
To establish a connection to the MMI, the MMI connection switch
must be switched on in the myAudi app status screen.
Online media: no playback of on-
line media.
Check if a suitable data plan has been purchased.
Wi-Fi hotspot: your Wi-Fi device is
disconnected from the Wi-Fi hot-
spot.
Make sure the network optimization functions are switched off in
the Wi-Fi settings or in the network settings for your Wi-Fi de-
vice. For additional information, refer to the user guide for your
Wi-Fi device.
190
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Audi smartphone interface
— You cannot connect any mobile devices via — AUDI AG merely provides access to third
Bluetooth when an Apple CarPlay connec- party services through the MMI and does
tion is active. not assume any responsibility for the con-
— Usage of the Audi smartphone interface de- tent of these services.
pends on the availability of services through
third party providers.
Troubleshooting
Applies to: vehicles with Audi smartphone interface
The information that follows lists some trouble-
shooting options. They depend on the equip-
ment.
Problem Solution
Audi smartphone
interface cannot be
opened.
Check the battery charge level on your smartphone.
Check the USB cable and use a different one if necessary.
Check if Android Auto or Apple CarPlay is available in the country where the vehi-
cle is being operated.
Android Auto: check if the Android Auto app is installed on your smartphone.
Connecting the
smartphone to the
MMI failed.
Make sure that you are using the correct USB adapter and check if the USB
adapter is connected correctly to your smartphone and the Audi music interface
=> page 182.
Apple CarPlay: check if Apple CarPlay is activated on your iPhone.
Android Auto: check in the Android Auto app if Android Auto permits new
vehicles.
Wireless connection: open the settings for Bluetooth and CarPlay on your
iPhone. Remove your vehicle. Open the connection manager in the MMI
=> page 194. Delete your iPhone in the Telephone 1 and Audi smartphone inter-
face submenus. Repeat the connection process. Restart the MMI > page 18. Re-
start your iPhone.
The smartphone is
not automatically
detected.
Make sure that you are using the correct USB adapter and check if the USB
adapter
is connected correctly to your smartphone and the Audi music interface
=> page 182.
Check if the requirements needed to connect a smartphone have been met.
192
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Checking and Filling
Engine compartment
General information
Special care is required if you are working in the
engine compartment
For work in the engine compartment, such as
checking and filling fluids, there is a risk of in-
jury, scalding, accidents, and burns. For this
reason, follow all the warnings and general
safety precautions provided in the following in-
formation. The engine compartment is a dan-
gerous area in the vehicle. > A.
Z\ WARNING
— Turn the engine off.
— Switch the ignition off.
— Set the parking brake.
— Select the “P” (Park) selector lever position.
— Allow the engine to cool.
— Keep children away from the engine com-
partment.
— Never spill fluids on a hot engine. These flu-
ids (such as the freeze protection contained
in the coolant) can catch fire.
— Avoid short circuits in the electrical system.
— Never reach into the radiator fan. The fan is
temperature-controlled and can turn on
suddenly, even when the ignition is switched
off.
— Never open the hood when there is steam or
coolant escaping from the engine compart-
ment, because there is a risk that you could
be burned. Wait until no steam or coolant is
escaping.
— The cap on the coolant expansion tank must
never be opened when the coolant is hot.
The cooling system is under pressure. There
is a risk of burns
— To protect your face, hands, and arms from
hot steam or coolant, cover the cap with a
thick cloth when opening.
— Do not remove the engine cover under any
circumstances. This increases the risk of
burns.
— Due to the risk of electric shock, never touch
the ignition cable or other components in
the electronic high-voltage ignition system
when the engine is running or is starting.
— Ifa gear is engaged while the vehicle is sta-
tionary and the engine is running, do not
press the accelerator pedal inadvertently.
Pressing the accelerator pedal will cause the
vehicle to move, and this could result in an
accident.
— If inspections or repairs must be performed
while the engine is running, moving compo-
nents (such as the ribbed belt, generator,
and radiator fan) pose an additional risk.
— Set the parking brake first and select the
“P” (Park) selector lever position.
— Always make sure that no parts of the
body, jewelry, ties, loose clothing, and
long hair can be caught in moving engine
components. Before any work, always re-
move any jewelry and/or ties, tie back long
hair, and make sure all clothing fits close
to the body to reduce the risk of anything
becoming caught in engine components.
— Pay attention to the following warnings list-
ed when work on the fuel system or on the
electrical equipment is required.
— Do not smoke.
— Never work near open flames.
— Always have a working fire extinguisher
nearby.
— All work on the battery or electrical system
in your vehicle can result in injuries, chemi-
cal burns, accidents, or burns. Because of
this, all work must be performed only by an
authorized Audi dealer or authorized Audi
Service Facility.
— Limit your exposure to exhaust and chemi-
cals to as short a time as possible.
ZA\ WARNING
California Proposition 65 Warning:
— Engine exhaust, some of its constituents,
and certain vehicle components contain or
emit chemicals known to the State of Cali-
fornia to cause cancer and birth defects and
reproductive harm. In addition, certain flu-
ids contained in vehicles and certain prod-
ucts of component wear contain or emit
201
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Checking and Filling
chemicals known to the State of California
to cause cancer and birth defects or other
reproductive harm.
— Battery posts, terminals and related acces-
sories contain lead and lead compounds,
chemicals known to the State of California
to cause cancer and reproductive harms.
Wash hands after handling.
® Note
When filling fluids, be sure not to add any flu-
ids to the wrong reservoirs. Otherwise severe
malfunctions and engine damage will occur.
@ For the sake of the environment
You should regularly check the ground under
your vehicle in order to detect leaks quickly. If
there are visible spots from oil or other fluids,
bring your vehicle to an authorized Audi deal-
er or authorized Audi Service Facility to be
checked.
CO} Tema ma Coeiiare mater
compartment lid
The hood is released from inside the vehicle.
Fig. 139 Footwell: release lever
D) The &> symbol on the lever was still being designed at
the time this manual was printed.
202
Fig. 140 Unlocked hood: lever
Make sure the wiper arms are not raised up from
the windshield. Otherwise the paint could be
damaged.
Opening the hood
> With the door open, pull the lever >) below
the instrument panel in the direction of the ar-
row > fig. 139.
» Raise the hood slightly > /A\.
> Press the lever > fig. 140 in the direction of the
arrow. This releases the hooks.
> Open the hood.
Closing the hood
> Push the hood down until you override the
force of the strut.
> Let the hood fall lightly into the latch. Do not
press it in. > AX.
Message
8B Warning! Hood is not locked. Stop vehicle
and check the lock
The hood latch is not locked correctly. Stop im-
mediately and close the hood.
Z\ WARNING
— Never open the hood when there is steam or
coolant escaping from the engine compart-
ment, because there is a risk that you could
be burned. Wait until no steam or coolant is
escaping.
— For safety reasons, the hood must always be
latched securely while driving. Because of
this, always check the hood after closing it >
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Checking and Filling
to make sure it is latched correctly. The hood
is latched if the front corners cannot be lift-
close it, because driving when the hood is
not latched increases the risk of an accident.
ed.
— If you notice that the hood is not latched
while you are driving, stop immediately and
Engine compartment overview
The most important check points.
Fig. 141 Engine compartment overview: diagram
Follow the safety precautions > page 201.
Coolant expansion tank (z£) > page 208
Engine oil dipstick > page 204
Engine oil filler opening (827) > page 205
Brake fluid reservoir (OC) > page 209
Vehicle battery (+) under the battery cover
and ground point (-) > page 212,
=> page 244
Washer fluid reservoir (>) > page 212
Fuse housing > page 249
©O®OOO
©C® Sticker* for engine oil specifications
=> page 203
The engine oil dipstick and the engine oil filling
opening may be located in different places within
the engine compartment, depending on the
gine version.
Engine oil
If the engine oil level is too low
ene
If you need to add engine oil, use an oil that is
listed on the sticker. The sticker is located at the
front of the engine compartment > page 203,
fig. 141.
If the recommended engine oil is not available, in
an emergency you may add a maximum of 1
203
>
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83A012721BB
Checking and Filling
on even if the ignition is switched off, which
increases the risk of injury.
— Coolant additive and coolant can be danger-
ous to your health. For this reason, store the
coolant in the original container and away
from children. There is a risk of poisoning.
@) Note
Do not add coolant if the expansion tank is
empty. Air could enter the cooling system and
damage the engine. If this is the case, do not
continue driving. See an authorized Audi deal-
er or authorized Audi Service Facility for assis-
tance.
Brake fluid
BFV-0229|
Fig. 145 Engine compartment: cap on brake fluid reservoir
Follow the safety precautions > page 201, Gener-
al information.
Checking the brake fluid level
Read the brake fluid level on the brake fluid res-
ervoir > page 203, fig. 141. The brake fluid level
must be between the MIN and MAX markings
oA.
The brake fluid level is monitored automatically.
Message
GG / © Brakes: stop vehicle and check brake
fluid level
Stop the vehicle and check the brake fluid level.
See an authorized Audi dealer or authorized Audi
Service Facility for assistance.
Changing the brake fluid
Brake fluid should be changed at regular inter-
vals. Have the brake fluid changed by an author-
ized Audi dealer or authorized Audi Service Facili-
ty. The authorized Audi dealer or authorized Audi
Service Facility will inform you of the replace-
ment intervals.
Z\ WARNING
— If the brake fluid level is below the MIN
marking, it can impair the braking effect and
driving safety, which increase the risk of an
accident. Do not continue driving. See an au-
thorized Audi dealer or authorized Audi
Service Facility for assistance.
— If the brake fluid is old, bubbles may form in
the brake system during heavy braking. This
could impair braking performance and driv-
ing safety, which increases the risk of an ac-
cident.
—The brake fluid in your vehicle must meet
the standard VW 501 14 and is available at
an authorized Audi dealer or authorized
Audi Service Facility. If this brake fluid is not
available, another high-grade brake fluid of
equivalent quality may be used, and it must
meet the U.S. Federal Motor Vehicle Stand-
ard (FMVSS) 116 DOT 4, Class 6.
@) Note
— If the brake fluid level is above the MAX
marking, brake fluid may leak out over the
edge of the reservoir and result in damage
to the vehicle.
— Do not allow any brake fluid to come into
contact with the vehicle paint, because it
will corrode the paint.
Electrical system
If the = or fj indicator light turns on, there is a
malfunction in the generator, the battery, or the
vehicle electrical system.
= Electrical system: malfunction! Safely stop
vehicle >
209
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Checking and Filling
Do not continue driving and switch the engine off
=> AX. See an authorized Audi dealer or authorized
Audi Service Facility for assistance.
= Electrical system: malfunction! Restart not
possible. Please contact Service
It will not be possible to restart the engine once
you turn it off. Vehicle functions/driving stability
may be limited. Drive to an authorized Audi deal-
er or authorized Audi Service Facility immediate-
ly.
= Electrical system: malfunction! Please con-
tact Service
Switch off all electrical equipment that is not
needed. Vehicle functions/driving stability may
be limited. Drive to an authorized Audi dealer or
authorized Audi Service Facility immediately.
= Electrical system: low battery charge. Bat-
tery will be charged while driving
The starting ability may be impaired.
If this message turns off after a little while, the
vehicle battery has charged enough while driving.
If this message does not turn off, drive immedi-
ately to an authorized Audi dealer or authorized
Audi Service Facility.
Z\ WARNING
When there is an electrical system malfunc-
tion, vehicle functions may not work and driv-
ing stability may be limited, which increases
the risk of an accident. Stop driving and
switch the engine off. See an authorized Audi
dealer or authorized Audi Service Facility for
assistance.
Battery
Pelee mee eerste)
Because of the complex power supply, all work on
batteries such as disconnecting, replacing, etc.,
should only be performed by an authorized Audi
dealer or authorized Audi Service Facility > A\.
Multiple batteries with different technologies
may be installed in your vehicle:
210
— Vehicle battery (for example, for starting the
engine, basic power supply) > page 211, Lead
battery or > page 211, Other battery types
— Auxiliary battery (for example, for recuperation
or optional equipment) > page 211, Other bat-
tery types
Not running the vehicle for long periods of
time
The battery will gradually drain if the vehicle
does not run for long periods of time. To ensure
that the vehicle can still be started, the electrical
equipment will be reduced or switched off
=> page 89. Some convenience functions, such as
interior lighting or power seat adjustment, may
not be available under certain circumstances.
These convenience functions will be available
again once you switch the ignition on and start
the
engine.
Even when electrical equipment is switched off,
the equipment can still drain the battery if the
vehicle is not driven for long periods of time.
Deep draining results in a chemical reaction that
destroys the inside of the battery. The battery
must be charged every month to prevent this
= page 212. Contact an authorized Audi dealer or
authorized Audi Service Facility for more infor-
mation.
Winter operation
Cold weather places higher demands on the bat-
tery. This results in reduced starting ability. Have
the battery checked by an authorized Audi dealer
or authorized Audi Service Facility before cold
weather begins.
Z\ WARNING
All work on the battery or electrical system in
your vehicle can result in injuries, chemical
burns, accidents, or burns. Because of this, all
work must be performed only by an author-
ized Audi dealer or authorized Audi Service Fa-
cility.
ZA\ WARNING
California Proposition 65 Warning: >