light AUDI Q3 2020 Service Manual

83A012721BB

Stowing and using

> Lift the cargo floor up using the handle. — Make sure the roof rack is mounted on the vehi-
> Lock the cargo floor at the side mounts. cle only at the specified locations @.
> Remove the side inserts if necessary. — Note the permitted axle load, permitted total
weight, and permitted roof load of your vehicle
© page 262. The roof load is the total of the
Applies to: vehicles with adjustable cargo floor weight of the roof rack, the attachments and
the cargo you are carrying. However, you must
also note the permitted load of the carrier sys-
tem being used.

— Follow the installation instructions provided
with the roof rack system. If you do not se-
cure the roof rack system and objects on the
roof correctly, they could come loose from
the vehicle and cause an accident.
— The risk of an accident increases when using
Fig. 75 Luggage compartment: lowering the cargo area
floor
a roof rack system, because it changes the
The cargo floor can lower to expand the storage driving characteristics by shifting the center
area in the luggage compartment. of gravity and/or the increasing the surface
area exposed to wind. You may need to
adapt your driving style and speed to the
current conditions.
Roof rack Make sure that the luggage compartment lid
General information and the panoramic glass roof do not come in-
Applies to: vehicles with roof rack mount to contact with objects on the roof when they
are open.
> To lower the cargo floor, lift it at the handle (4).
> Pull the cargo floor slightly back and then push
it forward again to position 2) or GB).


Energy usage will increase because of the in-
creased wind resistance. Remove the roof rack
when you are no longer using it.


Fig. 76 Roof rail: mounting points
If luggage or cargo is to be carried on the roof,
you must observe the following:
— These roof racks are the basis for a complete
roof rack system. Only roof racks that are suita-
ble for your vehicle may be used. Roof racks and
attachments from the Audi Genuine Accesso-
ries program are recommended.
77

83A012721BB
Warm and cold

Deluxe automatic climate control with 2 zones/3 zones
Applies to: vehicles with 2-zone/3-zone deluxe automatic climate control



B8V-0590

Fig. 77 Deluxe automatic climate control with 2 zones/3 zones: controls
The functions can be switched on and off by
pressing the buttons or adjusted by turning the
knob. The LED in a button will light up when the
function is switched on.
Follow the safety precautions > page 78.
AUTO Automatic mode or eco mode*
Automatic mode maintains a constant tempera-
ture inside the vehicle. Air temperature, airflow
and air distribution are controlled automatically.
AUTO mode switches off once a button in the cli-
mate control system is pressed.
Applies to: vehicles with eco mode: If you press
the AUTO button briefly when automatic mode is
active, this will activate the energy-saving mode
of the climate control system. eco will appear on
the control panel display. You can end eco mode
by pressing the AUTO button again.
A/C cooling mode
The cooling mode only functions with the blower
turned on. You can turn the cooling system on or
off by pressing the A/C button. The air is cooled
and dehumidified in cooling mode. Otherwise the
windows can fog up. Cooling mode switches off
automatically when the outside temperatures are
below zero.
@ / @ Temperature
The temperature for the driver's and front pas-
senger's side can be adjusted separately with the
dials @/@). Temperatures between 60 °F
(+16 °C) and 84 °F (+28 °C) can be set. If outside
of this range, LO or HI will appear in the control
panel display. At both of these settings, the cli-
mate control system runs continuously at maxi-
mum cooling or heating power. There is no tem-
perature regulation.
Synchronization: pressing and holding the AUTO
button for two seconds transfers the tempera-
ture setting on the driver’s side to the front pas-
senger's side. This applies a temperature change
to the front passenger's side.
& Blower
You can use the & control to manually adjust the
amount of air coming out of the blower. The
blower should always run at a low setting to pre-
vent the windows from fogging and to ensure a
continuous exchange of air inside the vehicle. To
have the blower regulated automatically, press
the AUTO button.
85/ 25/ & Air distribution and air vents
The air distribution can adjusted with the but-
tons. To have the air distribution regulated auto-
matically, press the AUTO button.
79
>

Driving

Driving
Starting the vehicle
eta
Applies to: vehicles with convenience key



Fig. 78 Center console: starting the engine
Requirement: the key must be in the vehicle.
Starting the engine
> Press and hold the brake pedal.
> Press the [START ENGINE STOP
engine will start.


button. The
Equipment that uses a lot of electricity is switch-
ed off temporarily when you start the engine. If
the engine does not start immediately, the start-
ing procedure stops automatically after a short
time. If this is the case, repeat the starting pro-
cedure after approximately 30 seconds.
Stopping the engine
> Bring the vehicle to a full stop.
> Press the [START ENGINE STOP
engine will switch off.

button. The

Applies to: vehicles with steering lock: The steer-
ing is locked when you turn off the engine and
open the driver's door. The steering lock helps
prevent vehicle theft. “P” must be engaged on
vehicles with an automatic transmission.
Stopping the engine in an emergency
If necessary in an emergency, the engine can also
be stopped while driving using the emergency off
function*.

START ENGINE STOP
> Press the button twice in
a row or press and hold it one time.

82
Switching on and off
If you would like to switch the ignition on or off
without starting the engine, follow these steps:

START ENGINE STOP > Press the button without
pressing the brake pedal.

Switching the ignition off automatically
To prevent the vehicle battery from draining, the
ignition and possibly the exterior lighting may
switch off automatically.
Requirements:
— The Start/Stop system must have stopped the
engine.
— You must have left the vehicle for longer than
30 seconds.
— The ignition must be switched on.
Among other indicators, the system detects that
you have left the vehicle based on the following
factors:
— The driver's door has been opened.
— The driver's safety belt has been unbuckled.
— The brake pedal is not being pressed.
The ignition will also be switched off if the vehi-
cle is locked from the outside.
eT
Applies to: vehicles with ignition lock
ny 6 a =
> @ oO

Fig. 79 Steering column: ignition lock
Starting the engine
» Press the brake pedal.
> Insert the ignition key into the ignition lock.
> Turn the key briefly to position @). The ignition
key automatically returns to position @. Do not
press the accelerator pedal when doing this. >

83A012721BB
Driving

> The engine will start and the vehicle will then
be ready to drive.
Equipment that uses a lot of electricity is switch-
ed off temporarily when you start the engine. If
the engine does not start immediately, stop the
starting procedure by turning the ignition key to
position © and repeat after 30 seconds.
If it is difficult to turn the key to position @, turn
the steering wheel back and forth slightly to re-
lease the steering lock.
Stopping the engine
> Bring the vehicle to a full stop.
> Turn the key to position @). The engine will
switch off.
Activating the steering lock
Applies to: vehicles with steering lock
The steering lock helps prevent vehicle theft.
> Remove the ignition key.
> Turn the steering wheel until the steering
wheel audibly locks.
Switching the ignition on or off
If you would like to switch the ignition on or off
without starting the engine, follow these steps:
> Switching on: turn the key to position @.
> Switching off: turn the key to position ©.

Z\ WARNING
Never remove the ignition key from the igni-
tion lock while the vehicle is moving. Other-
wise, the steering lock could engage and you
would not be able to steer the vehicle, which
increases the risk of an accident.
General information
Z\ WARNING
—To reduce the risk of asphyxiation, never al-
low the engine to run in confined spaces.
— Never turn off the engine before the vehicle
has come to a complete stop. Switching it
off before the vehicle has stopped may im-
pair the function of the brake booster and

more force to steer and brake the vehicle.
The fact that you cannot steer and brake as
usual may increase the risk of accidents and
serious injuries.
— If you leave the vehicle, switch the ignition
off and take the key with you. This applies
particularly when children remain in the ve-
hicle. Otherwise, children could start the ve-
hicle or operate electrical equipment (such
as power windows), which increases the risk
of an accident.
— Always select the “P” selector lever position
when parking the vehicle; otherwise, the ve-


hicle could roll away.



power steering. You would then need to use

@) Note
— Avoid high engine speed, full throttle, and
heavy engine load if the engine has not
reached operating temperature yet. You
could damage the engine.
— If the engine has been under heavy load for
an extended period of time, heat builds up
in the engine compartment after the engine
is switched off and there is a risk of damag-
ing the engine. For this reason, let the en-
gine run at idle for approximately two mi-
nutes before shutting it off.
G) Tips
— Brief noises are normal when starting and
stopping the vehicle and are no cause for
concern.
—For up to 10 minutes after stopping the en-
gine, the radiator fan may turn on again au-
tomatically or it may continue to run, even if
the ignition is switched off.
— It may not be possible to start the vehicle in
extremely low temperatures.
— Power will be fully available once the engine
is at operating temperature.
Messages
E Engine start system: malfunction! Please
contact Service
There is a malfunction in the engine start system.
Drive immediately to an authorized Audi dealer
83
>

83A012721BB
Driving

several seconds. At that time, you can start driv-
ing without the vehicle rolling backward.
Requirement: the driver's door must be closed,
the engine must be on, and the vehicle must be
traveling uphill.
> To activate hill hold assist, press and hold the
brake pedal for several seconds while the vehi-
cle is stationary.

ZA WARNING
— If you do not begin driving immediately af-
ter releasing the brake pedal, your vehicle
may begin to roll backward. Press the brake
pedal
or set the parking brake immediately.
— The hill hold assist cannot hold the vehicle
on inclines in every scenario (for example,
on slippery or icy ground).
Messages
B Hill hold assist: unavailable

The hill hold assist is temporarily unavailable.
Press the brake pedal to secure the vehicle from
rolling away unintentionally.
Take over!
The vehicle cannot be held in place automatically.
If necessary, press the brake pedal to secure the
vehicle so that it does not roll, or press the accel-
erator pedal to begin driving.
Gears and driving programs

RAZ-0405,


SEeEer
. D/S
a
Fig. 80 Center console: selector lever


The automatic transmission shifts automatically
depending on the selected gear and the current
driving style. When driving with a moderate driv-
ing style, upshifting early and downshifting late
will help to improve fuel economy. When driving
with a sporty driving style, the transmission per-
mits higher RPMs.
The gears are displayed next to the selector lever.
— P (Park)
— R (Reverse)
—N (Neutral)
— D (Drive)
Selecting a gear
Requirement: the ignition must be switched on.
— Bring the vehicle to a full stop and press the
brake pedal.
— Press the release button (4) on the selector lev-
er.
—To select a gear, move the selector lever into
the corresponding position.
— The label next to the selector lever for the se-
lected gear will light up.
“N” (Neutral) gear
In the “N” gear, power is not transmitted to the
driving wheels. Use the “N” gear in a car wash
(with conveyor belts), for example.
If you unintentionally select “N” while driving
(faster than 1 mph (2 km/h)), you can also shift
back to “D” without pressing the brake pedal.
For safety reasons, the vehicle cannot be locked
when the transmission is in the "N” gear.
“Pp” (Park) gear
The vehicle is secured from rolling away by the
parking lock when in the “P” gear.
If you cannot shift out of “P”, for example be-
cause the vehicle has no power, you may need to
use the emergency release for the parking lock
=> page 87.
Selecting a driving program
Various driving programs can be selected when in
the “D” gear. The programs influence when the
transmission shifts and how the accelerator ped-
al responds.
8s
>

Driving


ZA WARNING
— The parking lock may only be released using
the emergency release if the parking brake
is set. If it is not working, secure the vehicle
from rolling using the brake pedal or other
suitable means, such as blocking a front and
a rear wheel. An unsecured vehicle may roll
away, which increases the risk of an acci-
dent.
— Only activate the emergency release while
ona level surface or a slight slope.
—To reduce the risk of an accident, you must
not drive when the emergency release is ac-
tivated.
Messages
[i Transmission: malfunction! Safely stop vehi-
cle

Do not continue driving. Stop the vehicle as soon
as possible in a safe location and secure it so it
does not roll. See an authorized Audi dealer or
authorized Audi Service Facility for assistance.
i Transmission: too hot. Please stop vehicle
Do not continue driving. Select "P" and contact an
authorized Audi dealer or authorized Audi Service
Facility for assistance.
fs} Transmission: too hot. Please adapt driving
style
The transmission temperature has increased sig-
nificantly. Drive very cautiously or take a break
from driving until the temperature returns to the
normal range and the indicator light turns off.
fs} Transmission: malfunction! You can contin-
ue driving. See owner's manual
There is a system malfunction in the transmis-
sion. You may continue driving. Drive to an au-
thorized Audi dealer or authorized Audi Service
Facility soon to have the malfunction corrected.
5 Transmission: malfunction! You can contin-
ue driving with limited function. Please contact
Service
There is a system malfunction in the transmis-
sion. The transmission is switching to emergency
838
mode. This mode only shifts into certain gears or
may no longer shift at all. The engine may stall.
Drive to an authorized Audi dealer or authorized
Audi Service Facility immediately to have the
malfunction corrected.
& Transmission: malfunction! You can contin-
ue driving with limited function. No reverse
gear
There is a system malfunction in the transmis-
sion. The transmission is switching to emergency
mode. This mode only shifts into certain gears or
may no longer shift at all. The engine may stall.
You cannot engage the reverse gear. Drive to an
authorized Audi dealer or authorized Audi Service
Facility immediately to have the malfunction cor-
rected.
fl Transmission: malfunction! You can contin-
ue driving in D until engine is off
There is a system malfunction in the transmis-
sion. The transmission is switching to emergency
mode. If you turn the engine off, you will not be
able to select any other gears after restarting the
engine. Drive to an authorized Audi dealer or au-
thorized Audi Service Facility immediately to have
the malfunction corrected.
fs} Danger of rolling away! P not possible.
Please apply parking brake
— The parking lock was released using the emer-
gency release > page 87. Or
— The parking lock can no longer be engaged.
Drive to an authorized Audi dealer or author-
ized Audi Service Facility immediately to have
the malfunction corrected.
i Clutch: malfunction! Please contact service
There is an ongoing malfunction in the clutch.
The engine torque that can be transferred is re-
duced. You may continue driving. Avoid using the
clutch in any way that will place a heavy load on
it. Do not let the clutch rub for a long time. Drive
immediately to an authorized Audi dealer or au-
thorized Audi Service Facility to have the mal-
function repaired.
i] Clutch: temperature too high. Adapt driving
style

83A012721BB
Driving

There is a malfunction in the clutch. The engine
torque
that can be transferred is reduced. You
may continue driving. Avoid using the clutch in
the future in any way that will place a heavy load
on it. Do not let the clutch rub for a long time.
The indicator light turns off once the clutch is
fully operable again.
Clutch: check pedal. You can continue driv-
ing
The clutch is not transferring all of the engine
torque. If necessary, remove your foot from the
clutch pedal.
Drive system
A new vehicle must be broken in within the first
1,000 miles (1,500 km) so that all moving parts
work smoothly together, which helps to increase
the service life of the engine and other drive com-
ponents.
Do not drive higher than two-thirds of the maxi-
mum permitted engine RPM during the first 600
miles (1,000 km) and do not use full accelera-
tion. The engine can be increased RPM gradually
during the next 300 miles (500 km).
a iCeC alee R deol el Meade CaCl

driving
Your driving style greatly influences the amount
of fuel and energy consumed, the environmental
impact, and the wear on the engine, brakes, and
tires. Note the following information for efficient
and environmentally-conscious driving:
— Turn off electrical equipment that is not need-
ed, for example seat heating*.
— Anticipate upcoming traffic situations while
driving to avoid unnecessary acceleration and
braking.
— Avoid driving at high speeds.
— Avoid adding extra weight to the vehicle if pos-
sible, for example by not leaving roof racks or
bike racks installed when they are not needed.
— Make sure the tire pressure is correct.
— Have maintenance performed regularly on the
vehicle.
— Do not let the engine run while the vehicle
parked.
— Do not drive with winter tires during the summ-
er.
— Use the Start/Stop system.
— Utilize the engine braking effect.
— Avoid driving short distances when possible.
G) Tips
The amount of noise produced by the vehicle
can increase significantly when driving with a
sporty style. Show respect to others around
you and the environment with the way you op-
erate your vehicle, especially at night.
tee SMe aele [aah
Your vehicle is equipped with an intelligent ener-
gy management system for distributing electrici-
ty. This significantly improves the starting ability
and increases the vehicle battery life.
G) Tips
— If you drive short distances frequently, the
vehicle battery may not charge enough
while driving. As a result, convenience func-
tions for electrical equipment may be tem-
porarily unavailable.
— The vehicle battery will gradually drain if
the vehicle is not driven for long periods of
time, or if electrical equipment is used
when the engine is not running. To ensure
that the vehicle can still be started, the
electrical equipment will be limited or
switched off.
Messages
B Drive system: malfunction! Safely stop vehi-
cle
There is a malfunction in the drive system. The
brake booster and the power steering may stop
working. Stop the vehicle immediately or as soon
as possible and do not continue driving. Have the
problem corrected by an authorized Audi dealer
or authorized Audi Service Facility.
89
>

Driving

B Drive system: malfunction! Please contact
Service
There is a malfunction in the drive system. Drive
slowly to an authorized Audi dealer or authorized
Audi Service Facility to have the malfunction cor-
rected.
Start/Stop system
Applies to: vehicles with Start/Stop system
The Start/Stop system can help increase fuel
economy and reduce CO2 emissions.
In Start/Stop mode, the engine shuts off auto-
matically when stopped, for example at a traffic
light. The ignition and important assist systems
such as power steering and the brake booster will
remain available during the Stop phase. The en-
gine will restart automatically when needed.
The Start/Stop system is automatically activated
once
the ignition is switched on.
Basic requirements
— The driver's door and hood must be closed.
—"P","N", or "D" must be engaged.
— The steering wheel must not be turned far in ei-
ther direction.
— The vehicle must have driven faster than 2 mph
(3 km/h) since the last time it stopped.
— The vehicle is not in trailer mode.
@) Note
Always switch the Start/Stop system off when
driving through water > page 91.
@) Tips
— Depending on the driving situation, the en-
gine may already stop when coasting before
the vehicle has come to a complete stop )).
— If you select the "D" position after shifting
into reverse, the vehicle must be driven fast-
er than 6 mph (10 km/h) in order for the
Start/Stop system to become active again.

D_ In certain countries.
90
This makes it possible to maneuver without
stopping the engine.
Stopping and starting the engine
Applies to: vehicles with Start/Stop system
> Press and hold the brake pedal until the vehicle
has stopped. The @] indicator light appears in
the instrument cluster once the engine stops
automatically.
> The engine starts again when you remove your
foot from the brake pedal. The indicator light
turns off.
(i) Tips
— Press the brake pedal during a Stop phase
to keep the vehicle from rolling.
— The ignition will turn off if you press the
START ENGINE STOP] button during a Stop
phase.
— If you leave the vehicle briefly during a Stop
phase, the driver's door must be closed and
the safety belt buckled for the engine to be
able to restart.
— You can control if the engine will stop or not
by reducing or increasing the amount of
force you use to press the brake pedal. For
example, if you only lightly press on the
brake pedal in stop-and-go traffic or when
turning, the engine will not switch off when
the vehicle is stationary. If you press the
brake pedal harder, the engine will switch
off.
Starting and stopping the engine automat-
rel
Applies to: vehicles with Start/Stop system


The system checks if certain conditions are met
before and during the Stop phase, and deter-
mines if the engine stops and how long it re-
mains stopped. For example, if power usage is
high, the engine will not be stopped. Along with
other conditions, the following factors influence
the automatic engine start or stop:

83A012721BB
Driving

— Environmental conditions (slopes, inclines, ele-
vation, temperature)
— Battery (charge status, temperature, power us-
age)
— Engine temperature
— Assist systems
— Driving behavior
Depending on the engine, the indicator light
may appear if the engine is not stopped.
Manually switching the Start/Stop system
off and on
Applies to: vehicles with Start/Stop system
The & button is located above the selector lever
in the center console.
> Press & to switch on or off. The LED in the but-
ton turns on when the function is switched off.
@® Tips
If you switch the system off during a Stop
phase, the engine will start again automati-
cally.
Messages
Applies to: vehicles with Start/Stop system
Drive system: please start the vehicle manually
This message appears when specific conditions
are not met during a Stop phase. The Start/Stop
system will not be able to restart the engine. The
engine must be started with the
START ENGINE STOP] button.


Vehicle starting system: malfunction! Please
contact Service
There is a malfunction in the Start/Stop system.
Drive the vehicle to an authorized Audi dealer or
authorized Service Facility as soon as possible to
have the malfunction corrected.
Brakes
General information
You can apply the vehicle's brakes using the brake
pedal.
Operating noise
Noises may occur when braking depending on the
speed, braking force, and outside conditions such
as temperature and humidity.
Braking effect
The response time from the brakes depends on
the weather and environmental conditions. To
ensure the optimal braking effect, the brake sys-
tem is cleaned at regular intervals. This is done
by applying the brake pads to the brake rotors for
a short period of time when driving at high
speeds when the windshield wipers are switched
on.
If the brake system becomes damp, for example
after driving in heavy rain, the braking effect may
be delayed. Other factors that could temporarily
increase the response time of the brakes include:
— Wet conditions
— Low temperatures, ice, and snow
— Roads covered in salt
— Dirty brake pads
Corrosion
Corrosion may form on the brake rotors if there is
no heavy braking, if the vehicle is not driven for
long periods of time, or if the vehicle is not driv-
en frequently or for long distances. In this case,
braking heavily several times while driving at
high speeds can clean the brake rotors > A\.
Brake pads
New brake pads do not achieve their full braking
effect during the first 250 miles (400 km). They
must be “broken in” first. However, you can com-
pensate for the slightly reduced braking force by
pressing firmly on the brake pedal. Avoid heavy
braking during the break-in period.
Brake pad wear depends largely on the way the
vehicle is driven and on operating conditions.
Brake pad wear increases when driving frequently
in the city or short distances or when using a very
sporty driving style.
91
>

Driving

Ceramic brakes
Applies to: vehicles with ceramic brakes
Ceramic brakes provide excellent deceleration
rates.
The break-in period for new ceramic brakes may
be significantly longer than for standard brake
rotors. Due to the properties of the material,
they may cause noises at lower speeds. Ceramic
brakes also absorb more moisture in wet condi-
tions. Therefore, there will temporarily be less
braking force than when the brakes are dry. You
can compensate for this by pressing the brake
pedal harder.

Z\ WARNING
— Only apply the brakes for the purpose of
cleaning the brake system when road and
traffic conditions permit. You must not en-
danger other road users and increase the
risk of an accident.
— Due to the risk of injury, only have an au-
thorized Audi dealer or authorized Audi
Service Facility work on the brake system.
Incorrect repairs could impair the function.
— Never let the vehicle roll while the engine is
stopped because this increases the risk of an
accident.
— During automatic braking maneuvers, the
brake pedal may move downward automati-
cally. To reduce the risk of injury, do not
place your foot under the brake pedal.

@) Note
— Never let the brakes “rub” by pressing the
pedal lightly when braking is not actually
necessary. This can cause the brakes to over-
heat and increases braking distance and
causes wear.
— Observe the important information for driv-
ing downhill > page 94. This especially ap-
plies when towing a trailer.
G) Tips
— If you retrofit your vehicle with a front spoil-
er, wheel covers or similar items, make sure
that the air flow to the brakes is not ob-
92
structed. Otherwise the brake system can
overheat.
— Also refer to the information about brake
fluid > page 209.
Messages
GRG / GD Brakes: malfunction! Safely stop ve-
hicle
There is a malfunction in the brake system. If
ES/ Gana B also turn on, there is a malfunc-
tion in the ABS, ESC, and braking distribution.
Do not continue driving. See an authorized Audi
dealer or authorized Audi Service Facility for as-
sistance. Read and follow the other safety pre-
cautions > A\.
GG U © Warning! No brake booster function
If the brake booster is not working, you have to
use much more force when braking the vehicle.
See an authorized Audi dealer or authorized Audi
Service Facility for assistance.
EG if @ Brake pads: wear limit reached. You
can continue driving. Please contact Service
The brake pads are worn. Drive to an authorized
Audi dealer or authorized Audi Service Facility as
soon as possible to have the malfunction correct-
ed.
Brake booster: limited functionality. You can
continue driving. Please contact Service
There is a brake booster malfunction. The brake
booster is available, but its effectiveness is re-
duced. The braking performance may be different
compared to the usual performance. Drive to an
authorized Audi dealer or authorized Audi Service
Facility immediately to have the malfunction cor-
rected.
Brake booster: deactivated. See owner's manual
The brake booster remains active for a brief peri-
od of time after switching off the ignition. Secure
the vehicle from rolling by selecting “P” and set-
ting the parking brake.