warning AUDI Q3 2020 Service Manual

83A012721BB
Sitting correctly and safely



their functionality. This may prevent the air-
bags from deploying or cause them to de-
ploy incorrectly in the event of an accident,
which increases the risk of serious or fatal
injuries. Only have an authorized Audi dealer
or authorized Audi Service Facility make re-
pairs or modifications to a vehicle.
— The airbag system can only provide protec-
tion during one collision. If there is another
collision, the airbag system will not deploy
again. If the airbag system has deployed,
have it replaced immediately by an author-
ized Audi dealer or authorized Audi Service
Facility.
— Fine dust may appear if the airbags deploy.
This is completely normal and does not indi-
cate a fire in the vehicle. The fine dust can ir-
ritate the skin and mucous membranes in
the eyes and can cause difficulty breathing,
particularly for individuals who have or have
had asthma or other health issues that af-
fect breathing. Exit the vehicle or open the
windows or doors to get access to fresh air.

G) Tips
If you are transporting children in the vehicle,
read the information and follow the safety
precautions > page 67.
Safety systems monitoring
The Ba indicator light in the instrument cluster
monitors the safety systems such as the airbags
(including the control modules, sensors, and wir-
ing) and the belt tensioners. It turns on when you
switch the ignition on and turns off after several
seconds.
If the ka indicator light does not turn on when
the ignition is switched on, does not turn off af-
ter several seconds, or turns on or flashes while
driving, there may be a malfunction in one of the
safety systems. Drive to an authorized Audi deal-
er or authorized Audi Service Facility immediately
to have the malfunction corrected.

ZA\ WARNING
Have the malfunction in the safety systems in-
spected immediately. Otherwise, there is a
risk that the systems may not activate during
an accident, which increases the risk of seri-
ous or fatal injury.

63

Sitting correctly and safely

— The electrical capacity is the same as or greater
than the electrical capacity of a typical adult
The passenger's airbag is deactivated if:
— The electrical capacity is lower than the thresh-
old stored in the control module
— The electrical capacity is the same as or less
than the electrical capacity of a typical one-
year-old child in a child safety seat that has
been used for certification in accordance with
FMVSS 208
If the front passenger's airbag is activated, the
PASSENGER AIR BAG ON @ indicator light
will turn on. If the front passenger's airbag is de-
activated, the PASSENGER AIR BAG OFF #;
indicator light will turn on.
The deployment force of the front airbags adapts
based on whether or not the safety belt is used
and the distance between the seat and the steer-
ing wheel/instrument panel. For example, if a
person is too close to the front airbag, the front
airbag will deploy with less force to help reduce
the risk of injury.
Meaning of PASSENGER AIR BAG OFF 3; ON
® indicator light
When the ignition is switched on, the system de-
tects whether the front passenger's seat is occu-
pied. PASSENGER AIR BAG OFF #; ON @
will turn on for several seconds during this proc-
ess. Then it will indicate whether the front pas-
senger's airbag is activated or deactivated.
— PASSENGER AIR BAG OFF #%;: the front
passenger's airbag is deactivated and will not
deploy in the event of an accident.
— PASSENGER AIR BAG ON ®:: the front pas-
senger's airbag is activated and could deploy in
the event of an accident.
If a change to the occupancy status of the front
passenger's seat is detected
PASSENGER AIR BAG OFF #; ON ®@ will
flash for several seconds and will then display the
status of the front passenger's airbag.
Always make sure the indicator light corresponds
to the occupancy of the front passenger's seat.
66
— An adult or individual of similar size in the
front passenger's seat: the front passenger's
airbag must be activated, so
PASSENGER AIR BAG ON @ must remain
on.
— An individual of smaller size (for example, an
adolescent or small adult) in the front pas-
senger's seat: the front passenger's airbag
must be activated, so
PASSENGER AIR BAG ON ® must remain
on.
— Child in a child safety seat on the front pas-
senger's seat: the front passenger's airbag
must be deactivated, so
PASSENGER AIR BAG OFF #; must remain
on.
— Front passenger's seat not occupied: the front
passenger's airbag must be deactivated, so
PASSENGER AIR BAG OFF #; must remain
on.

ZA\ WARNING
— An adult or a person with a small stature
(such as a young person or small adult) seat-
ed on the front passenger's seat will not be
protected by the passenger's airbag in the
event of a collision if the passenger's airbag
is deactivated. This increases the risk of in-
jury and death. Always make sure that
PASSENGER AIR BAG ON ®@ remains on
while driving. If
PASSENGER AIR BAG ON @ does not
turn on, make sure the front passenger is
sitting correctly in the seat > page 54 and
that there are no objects covering the front
passenger's seat (such as blankets or pil-
lows). If PASSENGER AIR BAG ON ®
still does not turn on, the front passenger's
seat must not be used. Drive to an author-
ized Audi dealer or authorized Audi Service
Facility and have the airbag system inspect-
ed.
—Achild ina child safety seat on the front
passenger's seat - especially in a rear-facing
child safety seat - can receive a severe im-
pact if the front passenger's airbag deploys,
which increases the risk of serious or fatal
injury. Always secure child safety seats on

83A012721BB
Sitting correctly and safely


the rear seats. If special circumstances re-
quire the use of a child safety seat on the
front passenger's seat, always make sure
that PASSENGER AIR BAG OFF 3; re-
mains on while driving. If
PASSENGER AIR BAG OFF #¥; does not
turn on, remove the child safety seat and in-
stall it again according to the child safety
seat manufacturer instructions. If
PASSENGER AIR BAG OFF &%; still does
not turn on, the front passenger's seat must
not be used. Drive to an authorized Audi
dealer or authorized Audi Service Facility
and have the airbag system inspected.
— Fluids, electronic devices, or mechanical
damage on the front passenger's seat may
cause the front passenger seat occupant de-
tection to malfunction. The system may
then incorrectly detect if the front passeng-
er's seat is occupied. As a result, it could de-
ploy the front passenger’s airbag incorrectly
or fail to deploy it, which increases the risk
of serious or fatal injury. Make sure that no
wet objects (such as a wet hand towel) and
no fluids come into contact with the front
passenger's seat cushion. If the front pas-
senger's seat becomes wet, dry it immedi-
ately. Make sure no electronic devices (such
as a laptop or a retrofitted seat heater) are
on the front passenger's seat. Do not trans-
port any objects on or under the front pas-
senger's seat.
— Seat covers or protective covers may prevent
the advanced airbag system from correctly
detecting child safety seats or passengers in
the front passenger's seat. You must not use
seat covers or protective covers on the front
passenger's seat that are not specifically ap-
proved for use on Audi seats with an ad-
vanced airbag system.

manufacturer instructions for the child safety
seat.
You can also obtain useful and current informa-
tion from the following sources:
U.S. National Highway Traffic Safety Adminis-
tration
http://www.nhtsa.gov
http://www.safercar.gov
National SAFE KIDS Campaign
http://www.safekids.org
SafetyBeltSafe U.S.A.
http://www.carseat.org
Transport Canada Information Centre
http://www.tc.gc.ca/roadsafety
Audi Customer Experience Center
https://www.audiusa.com/help/contact-us
https://www.audi.ca/ca/web/en/models/layer/
contact.html


Child safety seats
General information
When installing and using child safety seats, fol-
low the information in this Owner's Manual, the
applicable state and federal regulations, and the
ZA\ WARNING
To reduce the risk of serious or fatal injuries,
children must always be secured in the vehicle
with a child safety seat that is appropriate for
their body size, weight, and age.
— Children ages 12 and under must be trans-
ported using the appropriate child safety
seat. Note differences in regulations be-
tween states and countries.
— Child safety seats secured incorrectly in the
vehicle may cause serious or fatal injuries in
the event of an accident. Always secure the
child safety seat according to the manufac-
turer instructions.
— Children or babies must not under any cir-
cumstances be held on the lap of the driver
or other passengers while driving.
— Do not secure more than one child in a child
safety seat.
— Never allow a child to sit in a child safety
seat unsupervised.
— Never allow children to ride unsecured in the
vehicle or to stand or kneel on the seats
while driving. In the event of an accident, a
child could be propelled through the vehicle.

67

83A012721BB
Sitting correctly and safely

In exceptional circumstances: transporting
children in the front passenger's seat
If exceptional circumstances require the child
safety seat to be placed on the front passenger's
seat, then the front passenger's airbag must be
deactivated. Please note the important informa-
tion for this > page 65, Advanced airbag system.
If you must secure a forward-facing child safety
seat, move the front passenger's seat as far back
as possible so that it is as far as possible from the
front passenger's airbag. While doing this, make
sure the seat can be adjusted all the way.
Only switch to a larger child safety seat when
absolutely necessary
Switch to a larger child safety seat only when ab-
solutely necessary. Secure your child using a safe-
ty belt without a child safety seat only if all of the
following statements are true:
— The child is large enough to sit upright in the
seat
— The child is able to sit with his or her back rest-
ing completely on the seat backrest
—The child is able to sit with his or her knees
bent over the edge of the seat surface
—The child is able to sit with both of his or her
feet completely touching the floor in the foot-
well
—The lap portion of the safety belt lies flat and
securely over the hip area and never over the
stomach
— The shoulder portion of the safety belt lies flat
and securely over the center of the shoulder
and
the chest, and never under the arm, behind
the back, or over the neck or face.
—The child is able to maintain this seating posi-
tion throughout the entire trip
Read and follow the important information and
warnings regarding the correct use of safety belts
=> page 59.
@) Tips
— Child safety seats can also be secured to
seats with side airbags. In the event of an
accident, children can also be protected by
the side airbags if the child is correctly se-
cured in a suitable child safety seat that is
attached correctly.
— The lower LATCH anchors as well as the
safety belt may be required to correctly in-
stall some child safety seats. Using both at
the same time is permitted, provided that
the fastening systems or safety belts do not
impair those in an adjacent seating position.
— All child safety seats are constructed so that
they can be secured using the lap safety belt
in the vehicle.
— Child safety seats with a support base can
only be secured to the outer rear seats and
to the front passenger's seat.
Securing child safety seats to the lower
PN G@ Earle)

RAZ-0272



Fig. 64 Rear bench seat: lower LATCH anchors
Follow the safety precautions > page 67.
In the United States and Canada, child safety
seats can be secured without safety belts using
the LATCH system. LATCH stands for Lower An-
chors and Tethers for Children. In Canada, similar
systems are called UCRA, LUAS, or UAS.
The lower LATCH anchors in your vehicle are lo-
cated on the outer seats of the rear bench seat
between the seat surface and the backrest. These
seating locations each have two lower LATCH an-
chors that can be used to secure a LATCH child
safety seat. Marking points with a > fig. 64 sym-
bol are located on the covers for the lower LATCH
anchors. You can locate the LATCH anchors using
the marking points.
> Applies to: vehicles with forward/back adjusta-
ble rear bench seat: Move the rear seat all the
way back.
69

Sitting correctly and safely

> Activate the child safety lock > page 38.
> Remove the cover* from both lower LATCH an-
chors.
> If you secure a child safety seat to the rear seat,
secure any unused safety belts that are within
reach of the child > A\ in Securing child safety
seats with a safety belt on page 71.
> Secure the child safety seat according to the
child safety seat manufacturer instructions.
> Pull on the child safety seat to check if both
sides are engaged correctly in the LATCH an-
chors.
> If possible, also secure the child safety seat to
the respective top tether anchor in the vehicle
=> page 71.

Z\ WARNING
The LATCH anchors in the vehicle are only de-
signed for child safety seats with the LATCH
system. To reduce the risk of serious or fatal
injury, never secure other child restraint sys-
tems, belts, or objects to the anchors.
G) Tips
The LATCH anchors are designed for a total
weight (child and child safety seat combined)
up to 65 lbs (29 kg). If the total weight is
greater than this, the child safety seat must
be secured with the vehicle safety belt.
Satie Ce Aa Ra
ert
Follow the safety precautions > page 67. The
front passenger’s seat is a dangerous location for
a child, even with an advanced airbag system. If
exceptional circumstances require the child safe-
ty seat to be placed on the front passenger's
seat, then the front passenger's airbag must be
deactivated. Please note the important informa-
tion for this > page 68, Correct positioning for
children and > page 65, Advanced airbag sys-
tem.

Securing child safety seats
> Applies to: vehicles with forward/back adjusta-
ble rear bench seat: Move the rear seat all the
way back.
70
> Activate the child safety lock > page 38.
> If you secure a child safety seat to the rear seat,
secure any unused safety belts that are within
reach of the child > A\, > page 72.
> If you secure a child safety seat to the front
passenger's seat, adjust the front passenger's
seat to the highest position.
> Secure the child safety seat according to the
child safety seat manufacturer instructions.
> If necessary, activate the belt retractor lock
=> page 70.
> If the child safety seat is secured on the front
passenger's seat, adjust the front passenger's
seat backrest until it rests flat against the child
safety seat. Also make sure that the upper safe-
ty belt fixture is behind the child safety seat.
> If you secure a child safety seat on the rear
seat, also secure it to the correct top tether an-
chor if possible > page 71.
Activating the belt retractor lock
If you secure a child safety seat using the vehicle
safety belt, you must activate the belt retractor
lock. Follow the child safety seat manufacturer
instructions.
The belt retractor lock prevents the safety belt
from becoming loose while driving, which could
result in the child safety seat no longer being ad-
equately secured.
> Secure the child safety seat according to the
child safety seat manufacturer instructions.
While doing so, pull out the safety belt. Insert
the safety belt into the belt latch that belongs
to that seat until it audibly locks.
> Pull the upper belt out completely and then al-
low it to retract. You will hear a clicking sound
while the belt is retracting. It will not be possi-
ble to pull the safety belt out any farther.
> Push the child safety seat into the seat and al-
low the belt to retract more.
> Make sure that the child safety seat cannot
move more than 1 inch (2.5 cm).
Deactivating the belt retractor lock
> Unbuckle the safety belt from the belt latch.
> Remove the child safety seat according to the
manufacturer instructions.

83A012721BB
Sitting correctly and safely

> Allow the safety belt to retract completely. The
belt retractor lock is deactivated.

ZA WARNING .
— A safety belt that is not locked by the belt
retractor lock or a locking device cannot se-
cure a child safety seat while driving or in
the event of an accident, which increases the
risk of fatal injury. Always make sure the
belt retractor lock on the safety belt is acti-
vated if the child safety seat manufacturer
instructions require it.
— Due to the risk of fatal injury, never place a
rear-facing child safety seat on the front
passenger's seat when the front passenger's
airbag is switched on.
— For the child safety seat to offer the maxi-
mum protection, it is especially important
to route the vehicle safety belt correctly. Al-
ways follow the instructions from the child
safety seat manufacturer for routing the
safety belt correctly. Incorrectly fastened
safety belts can cause injuries, even during

minor accidents.
Additionally securing a child safety seat to
the top tether anc’


RAZ-0186.






Fig. 65 Rear backrest: top tether anchors to secure a child
safety seat with an upper belt
Fig. 66 Rear backrest: securing the upper belt to the top
tether anchor
Follow the safety precautions > page 67.
There is a top tether anchor behind every seat in
the rear bench seat to additionally secure a child
safety seat with an upper belt.
> Move the head restraint behind the child safety
seat upward.
>» Secure the child safety seat according to the
child safety seat manufacturer instructions.
> Guide the upper belt on the child safety seat
under the head restraint or along both sides of
it and toward the rear (depending on the child
safety seat model).
> Fasten the belt to the top tether anchor
=> fig. 66. While doing this, make sure the belt
is not twisted and is not running over any sharp
edges.
> Pull the belt tightly so that the child safety seat
rests at the top of the seat backrest.
> If necessary, move the head restraint behind
the child safety seat downward.


The top tether anchors in the vehicle are only
designed for child safety seats equipped with
an upper strap. To reduce the risk of serious or
fatal injury, never secure other child restraint
systems, belts, or objects to the anchors.

71

Sitting correctly and safely

Securing unused safety belts on the rear
Pye




Fig. 67 Rear bench seat: securing unused safety belts
If a child safety seat is used on the rear bench
seat, the child must not be able to reach any
safety belts that are not being used. Secure safe-
ty belts that are within reach of the child.
> If you secure a child safety seat to the LATCH
anchors, fasten the safety belt on the seat
where the child safety seat is installed using
the seat's safety belt latch.
> If you secure a child safety seat to one of the
outer seats, fasten the safety belt for the cen-
ter seat in its latch.
> Activate the belt retractor lock on the fastened
safety belts. To do this, pull the upper belt out
completely and then allow it to retract. You will
hear a clicking sound while the belt is retract-
ing. It will not be possible to pull the safety
belt out any farther.
> Make sure the fastened safety belt does not
block access to the LATCH anchors. Otherwise,
it may not be possible to secure the child safety
seat to the LATCH anchors correctly.

ZA WARNING
A child in a child safety seat could play with
the unused safety belts and then become en-
tangled in them, which increases the risk of
fatal injury. Always secure unused safety belts
so that they are not within reach of children in
child safety seats.

72

83A012721BB
Stowing and using

Stowing and using
Power sources
When the ignition is switched on, you may be
able to use the power sources for external devi-
ces, depending on the vehicle equipment.
12 volt sockets
You can connect electrical accessories to the 12
volt sockets. The power usage must not exceed
120 watts.
The 12 volt sockets are labeled with the 12V
symbol. They are located in the front center con-
sole, in the rear*, and in the left floor panel in the
luggage compartment”.
USB ports
Applies to: vehicles with USB input
You can charge mobile devices using the USB
ports. The USB ports are labeled with the «<> or
(4 symbol or CHARGE ONLY.

Z\ WARNING
—To reduce the risk of fatal injury, store all
connected devices securely when driving so
that they do not move around inside the ve-
hicle when braking or in the event of an acci-
dent.
— Incorrect usage can lead to serious injuries
or burns. To reduce the risk of injuries, never
leave children unattended in the vehicle
with the key.

Cup holders
Applies to: vehicles with cup holders

RAZ-0744)




Fig. 69 Rear center armrest: cup holders
Front center console cup holders
> Set your beverage in the holder @.
Rear center armrest cup holders
> Fold the center armrest* downward.
> To open the cup holder, tap on the button (2).
> To close the cup holder, fold the cover back un-
til it clicks into place.

® Note
— Read the operating manuals for the con-
nected devices.
—To reduce the risk of damage to the vehicle
electrical system, never attempt to charge
the vehicle battery by connecting accesso-
ries that provide power to the power sour-
ces.
— Do not connect any device whose network
class (voltage) does not match the network
class designed for the socket.
— Disconnect the connectors from the power
sources carefully to reduce the risk of dam-
aging them.
ZA WARNING
— Do not put any hot beverages in the cup
holder while the vehicle is moving. Hot bev-
erages could spill, which increases the risk
of injury.
— Do not use any breakable beverage contain-
ers (for example, made out of glass or por-
celain). You could be injured by them in the
event of an accident.
® Note
Beverage containers in the cup holders should
always
have a lid. Otherwise, the liquid inside


73
>

Stowing and using

could spill and cause damage to vehicle
equipment.
Additional storage
Depending on the vehicle equipment, there may
be a variety of storage areas, compartments, and
retainers at various locations in the vehicle.
— Glove compartment: the glove compartment
can be locked using the vehicle key > page 32.
— Holders for a notepad and a pen in the glove
compartment
— Storage compartment in the cockpit on the
driver's side
— Storage compartments in the door trim panel
— Storage compartment under the left front seat
— Storage compartment under the front center
armrest
— Storage compartment under the right front
seat
— Net behind the front seats
— Storage compartment at the end of the rear
center console
— Garment hooks in the rear
— Storage compartments next to the rear bench
seat
— Bag hooks in the luggage compartment

Z\ WARNING
—To reduce the risk of injury, make sure all
storage compartments are always closed
while driving.
— Loose objects can be thrown around the ve-
hicle interior during sudden driving or brak-
ing maneuvers, which increases the risk of
an accident. Store objects securely while
driving.
— Only use the storage compartments in the
door trim panels to store small objects that
will not stick out of the compartment and
impair the function of the side airbags.
— Only lightweight clothing should be hung
from the garment hooks in the vehicle. The
pockets of the clothing must not contain any
heavy, breakable, or sharp-edged objects.
Such objects endanger vehicle occupants
and increase the risk of injury during sudden


driving or braking maneuvers or in an acci-
dent, especially if the airbags deploy.
— Make sure your view toward the rear is not
blocked, for example by hanging clothing or
objects in the vehicle.
G) Tips
Applies to: vehicles with Wi-Fi:Do not place
any metal objects in the storage compart-
ment* on the end of the rear center console,
because they could impair the Wi-Fi antenna
function.

Luggage compartment
General information
All pieces of luggage or objects must be securely
fastened in the luggage compartment. Note the
following to maintain good vehicle handling:
> Distribute the load evenly in the luggage com-
partment.
> Stow heavy luggage as far forward in the lug-
gage compartment as possible.
>» Use non-elastic cords attached to the tie-downs
to secure objects.

ZA\ WARNING
— The luggage compartment cover must al-
ways be securely fastened when in use to re-
duce the risk of an accident.
— The storage compartment must not be used
to transport heavy objects, hard objects, or
animals. Such objects endanger vehicle oc-
cupants and increase the risk of injury dur-
ing sudden driving or braking maneuvers or
in an accident.
— Loose objects can be thrown around the ve-
hicle interior during sudden driving or brak-
ing maneuvers, which increases the risk of
an accident. Always stow objects securely in
the luggage compartment and secure them
at the tie-downs. Use straps suitable for
heavy objects.
—If pieces of luggage or objects are secured
to the tie-downs with unsuitable or dam-

aged straps, this can increase the risk of


74

Warm and cold

Warm and cold
Climate control system
One of the following options may be available,
depending on vehicle equipment
— A deluxe automatic climate control system with
2 zones to individually adjust the temperature
and air distribution for the left and right front
sides
— A deluxe automatic climate control system with
3 zones to individually adjust the temperature
and air distribution on the left front side, the
right front side, and in the rear
The climate control system warms, cools, dehu-
midifies, and filters the incoming air. It is the
most effective when the windows and panoramic
glass roof* are closed. If there is a build-up of
heat inside the vehicle, ventilation can help to
speed up the cooling process.
In all heating mode functions except defrost, the
blower only switches to a higher speed once the
engine coolant has reached a certain tempera-
ture.
Pollutant filter
The pollutant filter removes pollutants such as
dust and pollen from the air.

ZA\ WARNING
— You should not use the recirculation mode
for an extended period of time, because no
fresh air is drawn in and the windows can
fog when cooling mode is switched off. This
increases the risk of an accident.

78


— Individuals with reduced sensitivity to pain
or temperature could develop burns when
using the seat heating function. To reduce
the risk of injury, these individuals should
not use seat heating.

C) Note
To reduce the risk of damage to the seat heat-
ing elements, do not kneel on the seats or
place heavy pressure on one area of the seat.
@) For the sake of the environment
Energy can be saved by switching off the A/C
mode.
@) Tips
—To prevent interference with the heating
and cooling output and to prevent the win-
dows from fogging over, the air intake in
front of the windshield must be free of ice,
snow, and leaves.
— Condensation from the cooling system can
drip and form a puddle of water under the
vehicle. This is normal and does not mean
there is a leak.
— The energy management system may tem-
porarily switch off certain functions, such as
the seat heating” or rear window defogger.
These systems are available again as soon as
the energy supply has been restored.
— If the front passenger's seat heating is
turned on, it will not turn on again automat-
ically if more than 10 minutes have passed
between switching the ignition off and
switching it on again.