maintenance AUDI Q5 2014 Owners Manual

2014 Audi QS
2014 Aud i SQS
2014 Audi QS hybrid quattro
Foreword
Thank you for choosing an Audi - we value your trust in us .
Your new Audi will allow you to experience the best in groundbreaking technolo­
gy and premium quality equ ipment a vehicle has to offer. We recommend that
you read your Owner's Manual thoroughly so that you qu ickly become acquaint ­
ed with your Audi and make use of all of its features .
In addition to explaining how the different features work, we provide many use­
ful tips and information concerning your safe ty, how to care for your vehicle and
how to maintain your veh icle's value . We also give you useful tips and informa­
tion on how to drive your veh icle more efficiently and in an environmentally
friendly manner.
In the Owner 's Manual packet, you
will also find a quick reference guide, an
Owner's Manual for your Infotainment system and the vehicle maintenance
schedule.
We hope you enjoy driving your Audi and we w ish you safe and pleasant motor­
i ng .
AUDIAG
111 11 ~ 11111111 11111 11 1111 111 ~1111
1 4 156 18RB23

In addition to t his Owner's Ma nual, your A udi
comes w ith a Warranty
& Maintena nce book ­
l et.
Mor eover , d ep en ding on the mode l and t he
e quip ment, there may be additiona l ins truc ­
tion boo klets delivered w ith your vehicle (for
e x amp le, Ope rat ing Instr uctions fo r yo ur
Sound System, Navigation System etc .).
If yo u are m iss ing one of these publicat ions,
or if you believe that the inf ormation is not
comp lete, contact you r auth orized Audi dea le r
for assistance.
The Warranty & Maintenance booklet
explains how yo u can kee p your A udi in top
d riving conditi on by hav ing it serviced regular ­
l y and conta ins deta iled in fo rmat ion about
the wa rranties covering your Aud i. Always
h ave the book let with yo u when yo u take your
ve hicle to an auth orized Audi dealer for serv­
i ce . Y our Aud i Service Adviser w ill reco rd each
sche duled service and can answer any ques­
tions you may have r ega rding how to ma intain
your ve hicle.
In Canada,
the vehicle lite ratu re is also avai lab le in
Fr ench . T o obtai n a co py, c ontact your dea ler
or w rit e to :
Au Canada, on peut se procure r un e xempla ire
e n fran~ais de ce doc ument aupres du conces ­
sionna ire ou de :
Vo lkswagen Canada, Inc.
Client Assistance
Assistance a la Clientele
77 7 Bayly Street, West,
A jax, On tario LIS 7G 7
If you sell your Audi
all literatu re should be left in the veh icle to
make the Warranty terms as we ll as a ll oper­
ating, safety and ma intenance information
ava ilab le to the ne xt owne r.
Vehicle literature 5
If you change your address or if you
bought this Audi used
b e s ure to send in a "Notice of A ddress
Change"
I " N otice of Used Car Purchase" post
ca rd. T his card can be fo und in the War ranty
&
M aint enance booklet or obtained from your
a utho rized Aud i dea le r.
It is in your own interest that we are able to
contact you should the need arise .
•
•

36 Opening and closing
Opening and closing
Keys
Key set
Fig. 25 Key set
@ Master key with remote control and
integrated mechanical key
You can centrally lock and unlock your vehicle
and start the engine with the master key with remote control. A mechanical key is integrat­
ed in the master key
c::;, page 3 7.
@ Emergency key
The emergency key is not intended for con­
stant use.
It should only be used in an emer­
gency. Keep it in a safe place and do not carry
it on your key ring.
Key replacement
If you lose a key, contact your authorized Audi
dealer immediately to have the
lost key disa­
bled. Be sure to bring all your keys with you.
Number of keys
You can inquire about the number of assigned
keys to your vehicle
c::;, page 11. This allows
you to make sure you have received all of the
keys when you purchase a used vehicle. De­
pending on the vehicle equ ipment level, this
function may also be performed in the MM!* .
To do this, select:
ICARI funct ion button> Car
systems * control button > Servicing & checks
> Programmed keys .
Data in the master key
During driving, serv ice and maintenance-rele­
vant data is continuously stored on your mas ­
ter key. Your Audi serv ice adv iser can read out this data and
tell you about the work your ve­
hicle needs . This applies also to vehicles with
Convenience key *.
Personal comfort settings
If two people use one vehicle, it is recom­
mended that each person always uses "their
own" master key. When the ignition is turned
off or when the vehicle is locked, personal
convenience settings for the following sys­
tems are stored and assigned to the remote
master key.
- Climate control
- Central locking system
- Sea t memory*
- Parking system*
- Adaptive cruise control*
- Audi side assist*
-Audi drive select*
T he stored settings are automatically recalled
when you unlock the vehicle, when yo u open
the doors or when you turn on the ignit ion .
A WARNING ......... -
- Do not leave your vehicle unattended
wit h the key in the ignition lock. Entry by
unauthorized persons could endanger
you or result in theft or damage the vehi­
cle. A lways lock all doors and take the
key.
- Do not leave children unattended in the
veh icle, especially with access to vehicle
keys. Unguarded access to the keys pro­
vides children the opportunity to start
the engine and/or activate vehicle sys­
tems such as the power windows etc. Un­
supervised operation of any vehicle sys­
tem by children can result in serious in­
jury.
- Do not remove the key from the ignition
lock until the veh icle has come to a com­
plete stop. Otherwise the steering col­
umn lock could suddenly engage -caus­
ing the r isk of an accident.

200 Intelligent technology
There must be however sufficient ground ad ­
hesion . The hill descent assist can
not do its
job if the incl ine is icy or if the incline ground
is loose ¢,&..
The system does not work at speeds between
19 and 37 mph (30 and 60 km/h). The system
is then in the ready-mode. The diode in the
button will come on . The system automatical­
ly switched
off when you drive faster than 37
mph (60 km/h) . The diode will go out in this
case.
Active control at a specific speed up to approx­
imately 19 mph (30 km/h) w ill appear in the
instrument cluster display ¢
fig. 188. Two
dashes' '-- " w ill appear in the ready mode.
Hill descent assist is automatica lly act ivated
under the following cond itions:
- the diode in the button illuminates,
- vehicle speed is be low approximate ly
19 mph (30 km/h)
- the incline is 10%.
A WARNING
-Always adapt your speed to the weather,
road and traffic conditions . Do not let
the increased safety provided tempt you
into taking r isks.
- The hill descent assist system cannot
overcome the laws of physics. Your driv­
ing style must always be adapted to the
current road and traffic conditions.
- The hill descent assist may not be able to
hold your vehicle at a constant speed un­
der all condit ions wh ile driving on an in­
cl ine (for example if ground under the
vehicle is loose).
Brake system
Operating conditions and driving habits
The brakes on today's automobiles are st ill
subject to wear, depending largely on operat­
ing conditions and dr iv ing habits ¢& . On
veh icles that are e ither driven mostly in stop­
and-go city traffic o r are driven hard, the
brake pads should be checked by your author- ized Audi dealer more often
than specified in
the
Warranty & Maintenance booklet. Failure
to have your brake pads inspected can result
in reduced brake performance.
On steep slopes, you should use the braking
effect of the engine. This way, you prevent un­
necessary wear on the brake system. If you
must use your brakes, do not hold the brakes
down cont inuously. Pump the brakes at inter­
vals .
Noises may occur when braking depending on
the speed, braking force and outside condi­
tions such as temperature and humidity.
Moisture or road salt
Under certain conditions, for example, when
driving through water or very heavy rain, or
even after washing your vehicle, the braking
effect can be reduced due to moisture (or in
freezing cond itions ice) on the brake pads. A
few careful brake applications should dry
off
the brake pads or remove any ice coatings .
When you are driving at higher speeds with
the windshield wipers on, the brake pads will
briefly touch the brake discs in regular inter ­
vals so as to improve reaction time when brak­
ing on wet surfaces. You, the driver, will not
notice anything.
The effectiveness of the brakes can be reduced
when the vehicle is driven on a salt-covered
road and the b rakes are not used. Here too,
you should clean
off accumulated sa lt coating
from brake discs and pads with a few careful
applications of the brake ¢& .
Corrosion
The re may be a tendency for dirt to build up
o n the brake pads and corrosion to form on
the discs if the car is not driven regularly or
only for short trips with littl e use of the
brakes.
If the brakes a re not used frequently, o r if cor­
rosion has formed on the discs, it is adv isable
to clean
off the pads and discs by braking
firmly a few times from a modera tely high
speed ¢£ .
IJll-

206 Driving and en vir onm ent
Catalytic converter
Appl ies to vehicles: with gasoline e ngin e
It is very important that your emission con­
trol system (catalytic converter) is function­
ing properly to ensure that your vehicle is run­
ning in an environmentally sound manner .
.. Always use lead-free gasoline i=> page 222,
Gasoline .
.. Never run the tank down all the way to emp-
ty .
.. Never put too much motor oil in your engine
¢ page 236, Adding engine oil 'l=r. .
.. Never try to push- or tow-start your veh icle.
The catalytic converter is an eff ic ient "clean­
up" device built into the exhaust system of
the vehicle. The catalyti c converter burns
many of the pollutants in the exhaust gas be­
fore they are released into the atmosphere.
The exclus ive use of unleaded fuel is cr itically
important for the l ife of the cata lytic convert­
e r and proper functioning of the engine.
A WARNING
T he temperature o f the exhaust system is
high, both when driving and after stopping
the engine .
- Never touch the exhaust tail pipes once
they have become hot. This could result
in burns.
- Do not park or operate the vehicle in
areas where the hot exhaust system may
come in contact with dry grass, brush,
fuel spill or other material which can
cause a fire.
- Do not apply additional undercoating or
rustproofing on or near the exhaust
man ifold, exhaust p ipes, catalytic con­
verter or heat sh ields . During driving, the
substance used for u ndercoating cou ld
overheat and cause a fire.
@) Note
- Be aware that just one tank f illing with
leaded fuel will already seriously de­
grade the perfo rmance of the cata lytic
conve rter. -
Do not exceed the correct engine oil level
i=>page 236.
-Do not drive until the fue l tank becomes
completely empty . The engine co uld m is­
fire . Unburned fuel could also get into
the exhaust system and this cou ld cause
the catalytic converter to overheat.
- Do not turn off the ignition while the ve­
hicle is mov ing .
- Do not continue to ope rate your vehicle
under these conditions, as otherwise fuel
can reach the catalyt ic converter. Th is
cou ld result in overheating of the con­
verter, requir ing its replacement .
- To assure efficient operation of the Emis­
sion Control System:
- Have you r vehicle maintained p roperly
and in accordance w ith the service rec­
ommendations in your Warranty & Maintenance book let.
- Lack of prope r maintenance as we ll as
improper use of the vehicle wi ll impair
the function of the em ission contro l
system and could lead to damage.
@) For the sa ke of the en vironment
Even when the Emission Control System is
ope rat ing properly, the exhaust gas can
have a sulfur-like exhaust gas smell under
some operat ing states. This depends on
the sulfur content of the fuel being used .
Usi ng a different brand of fuel may help,
or f illing the tank with lead-free super
grade gasoline.
Diesel particulate filter
Applies to vehicles: with diese l eng ine
The diesel part icu late filter filters nearly all of
the soot pa rticles out of the exhaust . T he fil­
te r cleans itself automat ica lly unde r no rma l
dr iv ing cond itions . If the filte r cannot clean it­
self (for example, because you are on ly driving
short distances), the filter becomes clogged
with soot and the
II symbol for the diesel
particulate filter i lluminates
i=> page 34. ..,.

208 Driving and environment
Reducing unnecessary idling
Even when your car is just idling it burns up
fuel.
.,. Shut the engine off when you are not driving
the vehicle.
.,. Do not warm up the vehicle by letting the
engine run at idle .
The idling phase is automatically reduced for
vehicles with the Start-Stop -System* . It is ef­
fic ient to sw itch
off the eng ine in vehicles
without the Start-Stop-System* when stopped
at railroad crossings and long red lights. Turn­
ing the eng ine
off for just 30-40 seconds
saves more fuel than is burned by sta rting the
engine again .
It takes a long time for the engine to wa rm up
fu lly when it is running at idle. However , wear
and nox ious emissions are especially high
when the engine is warming up. So you should
drive away as soon as you start the engine and
avoid running at high rpms while the engine is
still warming up.
(D Note
Do not leave engine idling unattended af­
ter starting. If warning lights should come
on to indicate improper operation, they
would go unheeded. Extended idling also
produces heat, which could resu lt in over­
heat ing or other damage to the vehicle or
other property .
Regular maintenance
A badly tuned engine unnecessarily wastes a
lot of fuel .
.,. Have your vehicle serviced at regular inter-
vals.
By having your vehicle regularly serviced by an
author ized Audi dealer helps to ensure that it
runs properly and economically . The condition
of your vehicle not only affects its safety and
ab ility to hold its value, it also affects
fuel
consumption. Check
your oil each time you fill your tank.
The amount of oi l used is re lated to engine
load and speed.
It is normal for the oil consumption of a new
engine to reach its lowest value after a certa in
mileage has been driven .
You must drive your veh icle about 3,000 mi les
(5,000 kilometers) before you can properly
assess oil consumpt ion.
This also app lies to fuel consumption and en­
gine output .
(0 Note
- Have your veh icle ma inta ined properly
and in accordance with the service rec­
ommendations in your Warranty
& Ma in­
tenance booklet. Lack of proper ma inte­
nance as well as improper use of the ve­
hicle will impair the function of the
em iss ion control system and could lead
t o damage.
- Do not alter or remove any component of
the Emission Control System unless ap­
proved by the manufacturer.
- Do not alter or remove any device, such
as heat shie lds , switches, ignition wires,
valves, which are designed to protect
your vehicle's Emission Control System
and other important vehicle compo­
nents.
' Fewer short trips
Fuel consumption will always be relatively
high on short trips.
... Try to avoid driving sho rt distances w it h a
cold engine .
T he eng ine and catalytic converter have to
reach their optimal
operating temperature to
reduce fuel consumpt ion and nox ious emis­
sions effectively.
Jus t after starting, a cold engine in a mid-s ize
car only achieves a fuel economy of 6-8 mi les
per gallon (30 -40 l/100 km). After about a
half a mile, fuel economy climbs to 12 mpg .,..

216 Trailertowing
-Do not tow a trailer during the break-in
period of your vehicle .
- If you tow a trailer, your Audi may re­
quire more frequent maintenance due to
the extra load
<=> page 293.
Parking on a slope
Do not park on a slope with a trailer. If it can­
not be avoided, do so only after doing the fol­
lowing:
When parking:
,,. Apply the foot brake.
,,. Have someone place chocks under both the
vehicle and the trai ler wheels.
,,. With chocks in place, slowly re lease the
brakes until the whee l chocks absorb the
load.
,,. Turn the wheels towards the curb .
,,. Apply the parking brake .
,,. Move the selector lever to P.
When restarting after parking:
,,. Apply the foot brake.
,,. Start the eng ine.
,,. Move the selector lever to D/S.
,,. Re lease the park ing brake and slowly pull
out and away from the wheel chocks.
,,. Stop and have someone retrieve the wheel
chocks.
@ Tips
If you move the selector lever of the auto­
mat ic transmission to P before applying
the parking brake and before blocking the
wheels, you may have to use more force
later to move the lever out of the P posi­
tion.

Checking and filling 233
Engine compartment
Engine compartment
These are the most important items that you can check.
Fig. 198 Typical layout for contain ers and engine oil filler cap
(D Jump start point( +) under a cov -
er .. .. .. .. .............. .. 244, 284
@ Brake fluid reservoir ((0)) . . . . . . 241
@ Eng ine oil filler cap ("t=:?1) . . . . . . 236
@ Coolant expansion tank (J-) . . . 239
® Jump start point(-) with hex
head screw ..... .......... ..
244, 284
® Windshield/headlight washer
container
(0) . . . . . . . . . . . . . . . 246
The pos ition of the engine o il filling hole
¢ fig. 198 (item @) can differ depending on
the engine design.
A WARNING
-
Before you check anything in the engine
compartment, always read and heed all
WARNINGS ¢&.
in Working in the engine
compartment on page 231.
Engine oil
Engine oil specifications
The engine in your Audi needs the right kind
of oil.
The engine in your Audi is a sophisticated
powerplant that was built to exacting specifi­
cations. This eng ine needs the right k ind of
engine oil that meets specifications regarding
quality and viscosity so that it can run
smooth ly and reliab ly. Choosing the right oil
and changing oil within the time and mileage
intervals printed in your vehicle's Warranty
&
Maintenance booklet matters a lot more to­
day than it did years ago . Audi has developed
a specia l quality standard for engine oil that
will help assure that your vehicle's engine will
get the lubrication it needs for proper opera-
tion. .,..

names etc.) that conform to Audi oi l standard
VW 502 00 (vehicles with gasoline engine) or
VW 507 00 (vehicles with diesel engine).
C hang ing th e engin e oil
The engine oil and oi l filter must be changed
according to the m ileage (kilomete rs) and
time inte rva ls specified in yo ur vehicle's War­
ranty
& Maintenance booklet. Do not exceed
these intervals -harmful deposits from old
engine oil can reduce engine performance and
can lead to expensive eng ine repairs.
Changing the o il at the recommended inter ­
va ls is so very important because the lubricat ­
ing properties of oi l decrease gradually during
norma l vehicle use . If you are not sure when
you have your oi l changed, ask your author­
ized Audi Service Advisor.
Under some circ umstances the engine oi l
should even be changed more frequently .
Change o il more often if you drive mostly
short distances, operate the vehicle in dusty
areas or mostly under stop-and -go traffic con ­
d itions, or when you use your veh icle where
temperatures stay below freezing point for l ong periods.
Detergent addit ives in the o il w ill make fresh
oil look dark after the eng ine has been run­
n ing for a short time. This is norma l and is not
a reason to change the o il mo re often than
r ecommended.
Damage or ma lf u nction s du e to lac k of
ma intenance
It is essential that you change your oil at the
recommended interva ls using only engine oil
that complies with Audi oil standard
VW 502 00 (vehicles with gasoline engine) or
VW S07 00 (veh icles with diese l engi ne). Yo ur
L im ited New Vehicle Warra nty does not cover
damage or ma lfunctions due to failure to fol­
l ow recommended maintenance and use re­
quirements as set forth in the A udi Owner's
Manual and Warranty
& Maintenance book let.
Your dealer will have to deny warranty cover­ age un less you present to the dea ler proof in
the form of Service or Repa ir Orders that a ll
Checking and fillin g 235
scheduled maintenance was performed in a
timely manner.
· Engine oil consumption
The engine in your vehicle depends on an ade ­
quate amount of oil to lubricate and cool all
of its moving parts.
In order to prov ide effective lubrication and
cooling o f inte rna l engine components, all in ­
ternal combustion engines consume a certain
amount of oil. Oil consumpt ion varies from
engine to engine and may change sign ificantly
over the life of the engine. Typically, engines
with a spec ified break-in period (see
Q page 205) consume more oil during the
break-in pe riod than they consume after o il
consump tion has stabilized.
Under normal cond itions, the rate of oi l con­
sumption depends on the quality and viscos ity
of the oil, the RP M (revolut ions per minute) at
which the engine is operated, the ambient
tempe rature a nd road conditions. Furt her fac­
tors are the amount of oil dilut ion from wa ter
condensation or fue l residue and the oxida ­
tion level of the oi l. As any engine is subject to
wear as mi leage builds up, the oil consump­
tion may increase over time until replacement
of worn components may become necessary.
With a ll these variab les coming into p lay, no
standard rate of oil consumpt ion can be es­
tablished or spec ified. There is no alternative
to regular and frequent check ing of the o il lev­
el, see
Not e.
If the yellow engine oil level warning symbo l
in the instrument cluster
II lights up, you
shou ld check the oil leve l as soon as possib le
¢ page 236 . Top off the oil at your earliest
convenience
~ page 236.
&_ WARNING
Before you chec k anything in the engine
compa rtmen t, always read and heed al l
WARNI NGS
Q .&. in Working in the engine
compartment on page 231 .
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•

~ Top off the oil, if necessary.
~ Screw the cap back on the filling hole.
A WARNING
- While topping off, the oil must not come in contact with hot engine parts - fire
hazard!
- The oil filler cap must be properly se­ cured to prevent oil from being sprayed
on the hot engine and exhaust system
when the engine is running - fire hazard!
- If your skin has come in contact with the
engine oil, you must subsequently
cleanse it thoroughly .
(D Note
-Check the oil level using the radio or the
MM!*. If the message
Please reduce oil
level
appears, contact your authorized
Audi dealer or other qualified workshop
to have excess oil extracted if necessary.
-Audi does not recommend the use of oil
additives. They may damage the engine
and adversely affect your New Vehicle
Warranty.
@ For the sake of the environment
- Under no circumstances can the oil come
in contact with the sewage network or
the soil.
- Observe and follow legal regulations
when disposing of empty oil containers.
Changing the engine oil
We recommend that have your oil changed by
an authorized Audi dealer or a qualified serv­
ice station .
Before you check anything in the engine com­
partment,
always read and heed all WARN­
INGS
c::> .&. in Working in the engine compart­
ment on page 231.
The engine oil must be changed according to
the intervals specified in your Warranty
&
Maintenance booklet. This is very important
because the lubricating properties of oil di­
minish gradually during normal vehicle use.
Checking and filling 237
Under some circumstances the engine oil
should be changed more frequently. Change
oil more often if you drive mostly short dis­
tances, operate the vehicle in dusty areas or
under predominantly stop-and-go traffic con­
dition s, or have your vehicle where tempera ­
tures remain below freezing for extended pe­
riods.
Detergent addi tives in the oil will make fresh
oil look dark after the engine has been run ­
ning for a short time . This is normal and is not
a reason to change the oil more often than recommended.
Because of the problem of proper disposal,
along with the special tools and necessary ex­
pertise required, we strongly recommend that
you have your oil changed by an authorized
Audi dealer or a qualified service station.
If you choose to change your oil yourself ,
please note the following important informa­
tion:
A WARNING
To reduce the risk of personal injury if you
must change the engine oil in your vehicle
yourself:
- Wear eye protection.
- To reduce the risk of burns from hot en-
gine oil, let the engine cool down to the
touch.
- When removing the oil drain plug with
your fingers, stay as far away as possible.
Always keep your forearm parallel to the
ground to help prevent hot oil from run­ ning down your arm.
- Drain the oil into a container designed
for this purpose, one large enough to
hold at least the total amount of oil in
your engine.
- Engine oil is poisonous. Keep it well out
of the reach of children.
- Continuous contact with used engine oil
is harmful to your skin. Always protect
your skin by washing oil
off thoroughly
with soap and water.
•
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