363 AUDI Q5 2018 Owners Manual

Table of contents
Supported media and fi le forma ts 2
4 0
T roubleshooting . . . . . . . . . . . . . . . . . . . . . 241
Audi smartphone interface . . . . . . 243
Setup ... ...... ... .. ..... ... .. .. ... 243
Op erating . . . . . . . . . . . . . . . . . . . . . . . . . . 243
Troubleshoot ing . . . . . . . . . . . . . . . . . . . . . 244
System settings ... ..... ... .. .. ... 24 5
Sett ing the date and time . . . . . . . . . . . . . 245
MMI sett ings . . . . . . . . . . . . . . . . . . . . . . . 245
Con nection manager . . . . . . . . . . . . . . . . . 246
System update . . . . . . . . . . . . . . . . . . . . . . 248
Sound setti ngs . . . . . . . . . . . . . . . . . . . . . . 249
Volume sett ings . . . . . . . . . . . . . . . . . . . . . 249
R estart ing the M MI . . . . . . . . . . . . . . . . . . 250
Softw are license i nfo rm atio n 250
Safety first . . . . . . . . . . . . . . . . . . . . . . . 25 2
Driving safety . . . . . . . . . . . . . . . . . . . . 2 52
B asics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 252
Correct passenger seating positions . . . . . 253
Peda l area . . . . . . . . . . . . . . . . . . . . . . . . . . 256
Storing cargo correctly . . . . . . . . . . . . . . . 257
Report ing Safety Defects . . . . . . . . . . . . . . 259
Safety belts . . . . . . . . . . . . . . . . . . . . . . 26 1
Gene ral information . . . . . . . . . . . . . . . . . 261
W hy use safety belts? . . . . . . . . . . . . . . . . 262
Safety belts . . . . . . . . . . . . . . . . . . . . . . . . 264
Belt tensioners . . . . . . . . . . . . . . . . . . . . . . 267
Airbag system . . . . . . . . . . . . . . . . . . . . 269
Important information . . . . . . . . . . . . . . . 269
F ront a irbags . . . . . . . . . . . . . . . . . . . . . . . 273
M on itor ing t he Advanced Airbag System . 28 1
Side airbags . . . . . . . . . . . . . . . . . . . . . . . . 285
Side curtain air bags . . . . . . . . . . . . . . . . . . 288
Child safety . . . . . . . . . . . . . . . . . . . . . . 29 1
I mpo rtant inform ation . . . . . . . . . . . . . . . 29 1
Ch ild safety sea ts . . . . . . . . . . . . . . . . . . . . 297
Securing c hild safety seats . . . . . . . . . . . . 302
L A TCH system (lower anchorages and
tethers for chi ldren) . . . . . . . . . . . . . . . . . 305
Addit ional information . . . . . . . . . . . . . . . 309
4
Maintenance and Care . . . . . . . . . . . 3 10
Checking and Filling . . . . . . . . . . . . . 310
Fuel... ... .. .. .... .. ... .. ..... ... .. 310
Refueling . . . . . . . . . . . . . . . . . . . . . . . . . . 311
Emissions control system . . . . . . . . . . . . . 313
On Board D iagnost ic System (OBD) . . . . . 313
E ngine compartment .. ............... 314
Engine o il .... ... .. .. ............... 317
Cooli ng sys tem. .. .. .. ............. .. 319
B rake fl uid . . . . . . . . . . . . . . . . . . . . . . . . . 32 1
Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 21
Windshie ld washer system . . . . . . . . . . . . 3 23
Service interva l display 324
Wheels
.. .. .. .... .. ... .. ..... ... .. 3 25
Whee ls and Tires . . . . . . . . . . . . . . . . . . . . 325
Tire p ressure mo nitoring system 342
Care and cleaning . . . . . . . . . . . . . . . . 3 44
Genera l information . . . . . . . . . . . . . . . . . 344
Car washes . . . . . . . . . . . . . . . . . . . . . . . . . 344
Cleaning and care i nfo rmation . . . . . . . . . 345
Plac ing your vehicle out of serv ice . . . . . . 349
Troubleshooting . . . . . . . . . . . . . . . . . 350
Emergency assistance . . . . . . . . . . . 350
General information . . . . . . . . . . . . . . . . . 350
Eq uipment . . . . . . . . . . . . . . . . . . . . . . . . . 350
T ire mobility ki t . . . . . . . . . . . . . . . . . . . . . 350
Repla cing a whee l . . . . . . . . . . . . . . . . . . . 352
Co llapsibl e sp are t ire . . . . . . . . . . . . . . . . . 356
Fuses and bulbs . . . . . . . . . . . . . . . . . . 3 58
F u ses ..... .. .. .. .. .. ............. .. 358
B ul bs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 62
Emergency situations . . . . . . . . . . . . 3 63
Gener al . . . . . . . . . . . . . . . . . . . . . . . . . . . . 363
Start ing by p ushi ng o r tow ing . . . . . . . . . . 3 63
Starting with jumper cab les . . . . . . . . . . . 363
U sing the jump start cable . . . . . . . . . . . . 364
Towing with a tow truck . . . . . . . . . . . . . . 365
Raising the vehicle . . . . . . . . . . . . . . . . . . . 367
Accessories and Technical Data . 369
Technical data . . . . . . . . . . . . . . . . . . . . 369
Vehicle specificat ions . . . . . . . . . . . . . . . . 369
Notes about technical data . . . . . . . . . . . . 369

Checking and Filling
Cl osing the ho od
~ Push the hood down until you overr ide the
force of t he struts .
~ Let the hood fall light ly into the latch. Do not
press it in.
c::> &_ .
A WARNING
-Never open the hood when there is steam or
coolant escaping from the engine compart­
ment, because there is a risk that you could
be burned. Wait until no steam or coolant is
escaping.
Engine compartment overview
The most important check points .
-For safety reasons, the hood must always be
latched securely while dr iving. Because of
this, always check the hood after closing it
to make sure it is latched correctly . The
hood is latched if the front corners cannot
be lifted .
-If you notice that the hood is not latched
while you are driving, stop immed iate ly and
close it, because d riving when the hood is
not latched increases the r is k of an accident.
-If the hood is not latched comp letely, it
could f ly up wh ile you are driving and ob­
s t ruc t your vis ion.
F ig . 260 Typical location of the rese rvoir and the engine o il fil le r open ing
@ Washer fluid rese rvoir (W) c::> page 323
@ J ump start po int(+) under a cover,(-) w ith
hex head screw
c::> page 323 c::> page 363
® Eng ine oi l filler openi ng (9:=r.) c::> page 317
@ Eng ine oi l label * w ith VW st andard
c;, page 317
® Coolant expans ion tank (-L) c::> page 320
316
@ B rake fl uid reservo ir (Oi) c::>pag e 321
The location of the eng ine o il filling open ing ®
and the coolant expansion tank ®
c::> fig. 260
may differ depending on the eng ine version .
Iii>

u co .... N r--­N .... 0 <( 0 00
Emergency situations
General
This chapter is intended for trained emergency
crews and working personnel who have the nec­
essary tools and equipment to perform these
operations.
Starting by pushing or
towing
~ Note
Vehicles with an automatic transmission
cannot be started by pushing or towing.
Starting with jumper
cables
If necessary, the engine can be started by con­
necting it to the battery of another vehicle.
If the engine should fail to start because of a dis­
charged or weak battery, the battery can be con­
nected to the battery of
another vehicle, using a
pair of jumper cables to start the engine.
Jumper cables
Use only jumper cables of sufficiently large cross
section
to carry the starter current safely. Refer
to the manufacturer's specifications.
Use only jumper cables with
insulated terminal
clamps which are distinctly marked:
plus(+) cable in most cases colored red
minus(-) cable
in most cases colored black.
A WARNING -
Batteries contain electricity, acid, and gas.
Any of these can cause very serious or fatal in­
jury. Follow the instructions below for safe
handling of your vehicle's battery.
-Always shield your eyes and avoid leaning
over the battery whenever possible.
- A dead battery can freeze at temperatures
around 32 °F (0 °C). If the vehicle battery is
frozen, you must thaw it before connecting
the jump start cables. If you do not, this in-
Emergency situations
creases the risk of an explosion and chemi­
cal burns. After jump starting the vehicle,
drive to an authorized Audi dealer or author­
ized Audi Service Facility immediately to
have the vehicle battery checked.
- Do not allow battery acid to contact eyes or
skin. Flush any contacted area with water
immediately.
- Improper use of a booster battery to start a
vehicle may cause an explosion .
- Vehicle batteries generate explosive gases.
Keep sparks, flame and lighted cigarettes
away from batteries.
- Do not try to jump start any vehicle with a
low acid level in the battery .
- The voltage of the booster battery must also
have a 12-Volt rating. The capacity (Ah) of
the booster battery should not be lower
than that of the discharged battery. Use of
batteries of different voltage or substantial­
ly different "Ah" rating may cause an explo­
sion and personal injury.
- Never charge a frozen battery. Gas trapped
in the ice may cause an explosion.
- Never charge or use a battery that has been
frozen. The battery case may have be weak­
ened.
- Use of batteries of different voltage or sub­
stantially different capacity (Ah) rating may
cause an explosion and injury. The capacity
(Ah) of the booster battery should not be
lower than that of the discharged battery.
- Before you check anything in the engine
compartment, always read and heed all
WARNINGS
c>page 314.
@ Note
-Applying a higher voltage booster battery
will cause expensive damage to sensitive
electronic components, such as control
units, relays, radio, etc.
- There must be no electrical contact between
the vehicles as otherwise current could al­
ready start to flow as soon as the positive
(+) terminals are connected.
363

Index
Audio player Bluetooth audio player . . . . . . . . . . . . . . . 228
Wi-Fi audio player . . . . . . . . . . . . . . . . . . . 229
Aud io track . . . . . . . . . . . . . . . . . . . . . . . . . . 237
Aud i pre sense . . . . . . . . . . . . . . . . . . . . . . . 112
Messages . . . . . . . . . . . . . . . . . . . . . . . . . . 116
Sett ings . . . . . . . . . . . . . . . . . . . . . . . . . . . 116
Audi Service Repair Manuals and Literature 371
Aud i side assist . . . . . . . . . . . . . . . . . . . . . . . 120
Rear cross-traffic assist . . . . . . . . . . . . . . . 124
Audi smartphone interface . . . . . . . . . 243, 247
Audi virtua l cockpit
refer to Instrument cluster . . . . . . . . . . . . . 10
AUTO Automatic headlights . . . . . . . . . . . . . . . . . 45
Auto Lock (central locking system) . . . . . . . . 30
Automatic belt retractor . . . . . . . . . . . . . . . 264
Automatic climate control . . . . . . . . . . . . . . . 69
Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . 70
Automatic climate control system Audi drive select . . . . . . . . . . . . . . . . . . . . . 125
Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72
Automatic transmission . . . . . . . . . . . . . . . . . 84
Emergency program . . . . . . . . . . . . . . . . . . 89
Hill descent control . . . . . . . . . . . . . . . . . . . 87
Kick-down . . . . . . . . . . . . . . . . . . . . . . . . . . . 88
La unch control program . . . . . . . . . . . . . . . 89
Manual shiftin g . . . . . . . . . . . . . . . . . . . . . . 88
Parking lock emergency re lease . . . . . . . . . 90
Selector lever positions . . . . . . . . . . . . . . . . 85
Automatic wipe/wash system . . . . . . . . . . . . 51
Auto Safety Hotline . . . . . . . . . . . . . . . . . . . 259
AUTO (button) Automatic climate control system . . . . . . . 71
Auxiliary heater (automatic climate control) 72
AUX input . . . . . . . . . . . . . . . . . . . . . . . . . . . 232
Average consumption . . . . . . . . . . . . . . . . . . . 16
Average speed . . . . . . . . . . . . . . . . . . . . . . . . 16
B
BACK button 147
Balance (sound) . . . . . . . . . . . . . . . . . . . . . . 249
Bass (sound) . . . . . . . . . . . . . . . . . . . . . . . . . 249
Battery Jump starting . . . . . . . . . . . . . . . . . . . . . . . 363
also refer to Vehicle battery . . . . . . . . . . . 321
376 Before
driving . . . . . . . . . . . . . . . . . . . . . . . . 252
Belt tensioners . . . . . . . . . . . . . . . . . . . . . . . 267
Blended gasoline . . . . . . . . . . . . . . . . . . . . . 310
Blower (automat ic climate control system) . 71
Bluetooth Audio player . . . . . . . . . . . . . . . . . . . . . . . . 228
Connecting a cell phone . . . . . . . . . . . . . . 17 4
Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . 248
Boost...... .. .. .. .. .. ............. ... 17
Booster seats . . . . . . . . . . . . . . . . . . . . . . . . 301
Boost pressure indicator . . . . . . . . . . . . . . . . 17
Brake fluid Checking the brake fluid level . . . . . . . . . . 321
Brakes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 142
Brake assist . . . . . . . . . . . . . . . . . . . . . . . . 140
Brake fluid . . . . . . . . . . . . . . . . . . . . . . . . . 321
E lectromechanical parking brake . . . . . . . . 80
Emergency braking function . . . . . . . . . . . . 81
New brake pads . . . . . . . . . . . . . . . . . . . . . 142
Worn brake pads . . . . . . . . . . . . . . . . . . . . . 26
Break-in security feature . . . . . . . . . . . . . . . . 36
Breaking in
New brake pads . . . . . . . . . . . . . . . . . . . . . 142
New engine . . . . . . . . . . . . . . . . . . . . . . . . . 73
New tires . . . . . . . . . . . . . . . . . . . . . . . . . . 332
Browser
refer to Media center . . . . . . . . . . . . . . . . . 235
Bulbs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 362
Buttons Control panel (MMI) . . . . . . . . . . . . . . . . . 148
Multifunction steering wheel . . . . . . . . 12, 15
Switching the Infotainment system display
on/off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 148
C
Cable (USB adapter/ AUX connector cable) 231
California Proposition 65 Warning . . . . . . . 315
Battery specific . . . . . . . . . . . . . . . . . . . . . 322
Call list . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 177
Call options . . . . . . . . . . . . . . . . . . . . . . . . . . 185
Capacities Fuel tank. . . . . . . . . . . . . . . . . . . . . . . . . . . 369
Washer fluid reservoir . . . . . . . . . . . . . . . . 369
Cargo area
refer to Loading the luggage compart-
ment..... .... .. .. .. ............. .. 257

u co ..... N r--­N ..... 0 <( 0 00
Emergency call function
Audi connect emergency ca ll and service .
201
Emergency flashe rs . . . . . . . . . . . . . . . . . . . . 47
Emergency operat ion
Fuel filler door . . . . . . . . . . . . . . . . . . . . . .
313
Emergency starting
E m issions control system ........... .. .
Energy management ........... .. .. .. .
Engine Coolant
.... .. ... .......... .. .. .... .
Start/Stop system ............ .. .... . .
Starting/stopping ............ .. .... . .
Starting w ith jumper cables .... .. .. .. .
En gin e compartment
Opening/closing the hood ............ .
Overview
... .. ... .......... .. .. .... .
Safety preca utions .......... .. .. .... .
En gin e oil
Adding .. .. .. ............... .. .. .. .
Changing .... ... .......... .. .. .... .
Checking oil level . .......... .. .. .... .
Consumption .... .......... .. .. .... .
363
3 13
145
3 19
78
76
363
3 15
3 16
3 14
317 3 19
3 17
3 17
Temperature disp lay .......... .. .. .. . . 17
Engin e sound . . . . . . . . . . . . . . . . . . . . . . . . 125
Eng ine Start/Stop mode
refer to Start/Stop system . . . . . . . . . . 78, 80
Eng ine stop
refer to Start/Stop system . . . . . . . . . . 78, 80
En hanced v iew . . . . . . . . . . . . . . . . . . . . . . . . 14
Enter ing characters/numbers (speller) . . . . 155
Entering letters (speller) . . . . . . . . . . . . . . . 155
Enterta inment sl iding menu . . . . . . . . . . . . 153
En try/ex it lighting . . . . . . . . . . . . . . . . . . . . . 47
Environment
Proper disposal of drained engine oi l ... .
Unleaded gasoline ............ .. .. .. .
ESC
.. .. .. .. .. ............... .. .. .. .
H ill descent assist .......... .. .. .. .. .
Offroad mode .... .......... .. .. .... .
Evasive steering support ......... ... .. .
E vent Dat a Recorder (EDR) ...... .. .. .. .
3 19
310
140
142 141
1 13
145
Ext erio r ligh ting . . . . . . . . . . . . . . . . . . . . . . . 45
Exterior mirrors . . . . . . . . . . . . . . . . . . . . . . . 49
External voice operation . . . . . . . . . . . . . . . . 172
Index
F
Factory default settings
Multi Media Interface . . . . . . . . . . . . . . . .
246
Fader (sound) . . . . . . . . . . . . . . . . . . . . . . . . 249
Fastening
Booster seats
.. .. ................. .. 301
Convertib le child safety seats ......... . 299
Infant seats ... .. .. ................ . 297
Fast forwarding/rewind ing (a udio/video
file) ....... .. .. .. ................. .
. 234
Fast forwarding (audio/v ideo file) . . . . . . . . 234
Fast route . . . . . . . . . . . . . . . . . . . . . . . . . . . 210
Favorites
Media
Navigation .. .. .. ................. . .
Telephone . .. .. .. ................. . .
237
205 179
Federal Communications Commission (FCC) 374
File formats (media drives) . . . . . . . . . . . . . 240
Fixture set . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65
Floor mats . . . . . . . . . . . . . . . . . . . . . . . . . . . 257
Foot peda ls . . . . . . . . . . . . . . . . . . . . . . . . . . 256
For th e sake of t he envi ronment
Environmentally-friend ly driving . . . . . . . . 73
Fueling . . . . . . . . . . . . . . . . . . . . . . . . . . . .
311
Leaks..... .. .. .. ................. .. 315
Warming up the engine . . . . . . . . . . . . . . . . 76
Free text search ..... ... .......... .. ..
Media .... .. .. .. ................. ..
Navigation .. .. .. ................. . .
Radio
.... .. .. .. ................. ..
Telephone ..... .. .. ................ .
Freeze protection Coo lant ... .. .. .. ................. . .
157
236
204
221 183
319
Frequency band . . . . . . . . . . . . . . . . . . 220, 223
Front a irbags
Description . . . . . . . . . . . . . . . . . . . . . . . . .
273
How they work . . . . . . . . . . . . . . . . . . . . . . 279
Frontal collisions and the laws of physics . . 262
Front seats
Adjus ting . . . . . . . . . . . . . . . . . . . . . . . . . .
254
Child restraints in the front seat . . . . . . . . 270
also refer to Seats . . . . . . . . . . . . . . . . . . . . 56
Fuel 310
Additives.. .. .. .. ................. .. 3 10
Blended gasoline . . . . . . . . . . . . . . . . . . . . 3 10
379

u co ..... N r--­N ..... 0 <( 0 00
J
Jukebox . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 227
Jump-starting . . . . . . . . . . . . . . . . . . . . . . . . 363
Jump start cable . . . . . . . . . . . . . . . . . . . . . . 364
K
Key.................................. 31
Key not recogni zed . . . . . . . . . . . . . . . . . . . 78
Key replacement . . . . . . . . . . . . . . . . . . . . . 31
Mechanical key ............... .. .. . 31, 32
Replacing the battery . . . . . . . . . . . . . . . . . 32
Unlocking/locking . . . . . . . . . . . . . . . . . 33, 35
Vehicle code . . . . . . . . . . . . . . . . . . . . . . . . . 31
Kick-down (automatic transmission) . . . . . . . 88
L
Lane assist
refer to Audi active lane assist . . . . . . . . . 117
La p timer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98
Evaluating . . . . . . . . . . . . . . . . . . . . . . . . . . 99
Starting . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99
L ATCH . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 305
Description . . . . . . . . . . . . . . . . . . . . . . . . . 306
Installing a child restraint . . . . . . . . . . . . . 307
L ocat ion . . . . . . . . . . . . . . . . . . . . . . . . . . . 306
Mounting and releasing the anchorage
hook .. .... .. ................ ..... . 307
Launch control program . . . . . . . . . . . . . . . . . 89
Leather care/cleaning . . . . . . . . . . . . . . . . . 347
L eft control button . . . . . . . . . . . . . . . . . . . . . 13
Licensing agreements (MMI) . . . . . . . . . . . . 250
Lifting points (vehicle jack) . . . . . . . . . . . . . 354
L ight/rain sensor
H eadlights . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Interval mode (wipers) . . . . . . . . . . . . . . . . 51
L ight functions . . . . . . . . . . . . . . . . . . . . . . . . 45
High beam assistant . . . . . . . . . . . . . . . . . . 46
Instrument illumination . . . . . . . . . . . . . . . 49
I nter ior lighting . . . . . . . . . . . . . . . . . . . . . . 48
Lighting Exterior . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Interior . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Lights Headlight range control system . . . . . . . . . 45
Index
Listening to music
refer to Media . . . . . . . . . . . . . . . . . . 225, 234
Load....... .. .. .. .. ............... .. 370
Loading the luggage compartment . . . . . . . 257
Locking/unlocking By remote control . . . . . . . . . . . . . . . . . . . . 33
With the convenience key . . . . . . . . . . . . . . 33
With the lock cylinder . . . . . . . . . . . . . . . . . 35
Low beam headlights . . . . . . . . . . . . . . . . . . . 45
Lowering the rear of the vehicle . . . . . . . . . 128
Luggage compartment . . . . . . . . . . . . . . . . . . 62
Cover (manual) . . . . . . . . . . . . . . . . . . . . . . . 62
Power sources . . . . . . . . . . . . . . . . . . . . . . . 60
Storing cargo correctly . . . . . . . . . . . . . . . 257
Tie-downs . . . . . . . . . . . . . . . . . . . . . . . . . . . 65
also refer to Loading the luggage compart-
ment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 257
Luggage compartment lid . . . . . . . . . . . . . . . 36
Emergency release . . . . . . . . . . . . . . . . . . . . 40
Lumbar support . . . . . . . . . . . . . . . . . . . . . . . 56
M
Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . 371
Maintenance intervals . . . . . . . . . . . . . . . . . 324
Making an emergency call . . . . . . . . . . . . . . 179
Malfunction Indicator Lamp (MIL) . . . . . . . 313
Map Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . 218
Operating . . . . . . . . . . . . . . . . . . . . . . . . . . 213
Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . 214
Update . . . . . . . . . . . . . . . . . . . . . . . . . . . . 203
Map update . . . . . . . . . . . . . . . . . . . . . . . . . . 216
Mechan ical key .. .. .. ............... 31, 32
Mechanically locking the front passenger's
door . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Media . . . . . . . . . . . . . . . . . . . . . . . . . . 225, 234
Drives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 226
Supported formats . . . . . . . . . . . . . . . . . . 240
Media center . . . . . . . . . . . . . . . . . . . . . . . . . 235
Memory buttons
refer to Shortcut keys ............ 147, 155
Memory capacity Directory . . . . . . . . . . . . . . . . . . . . . . . . . . . 184
Jukebox . . . . . . . . . . . . . . . . . . . . . . . . . . . . 227
381