service AUDI Q8 2021 Owner´s Manual

Lights and Vision

— you are the last car in a traffic jam so that
all other vehicles approaching from behind
can see your vehicle
— your vehicle has broken down or you are
having an emergency
— your vehicle is being towed or if you are tow-
ing another vehicle
Messages
If the 6; indicator light turns on, a bulb has
failed. The displayed message indicates the cause
and possible solutions. If one of the messages re-
mains on, drive immediately to an authorized
Audi dealer or authorized Audi Service Facility to
have the malfunction repaired.

By Audi adaptive light: malfunction! See own-
er's manual
Adaptive light* is not working. The headlights
still function. Drive immediately to an authorized
Audi dealer or authorized Audi Service Facility to
have the malfunction repaired.
High beam assistant: malfunction! See own-
er's manual
You can still switch the high beams on or off
manually. Drive immediately to an authorized
Audi dealer or authorized Audi Service Facility to
have the malfunction repaired.
High beam assistant: currently unavailable.
Camera view limited due to surroundings. See
owner's manual
This message appears if the camera's visual field
is blocked. The system will switch itself off. Try
switching the systems on later.
Automatic headlights: malfunction! See
owner's manual
The light/rain sensor is malfunctioning. When
the AUTO light function is on, the low beams will
remain switched on at all times for safety rea-
sons. Drive immediately to an authorized Audi
dealer or authorized Audi Service Facility to have
the malfunction repaired.
54
Interior lighting
Front interior lighting


Fig. 36 Headliner: interior lighting
Interior lighting buttons
axs* — Interior lighting on/off
4 - Door contact switch on/off. The interior light-
ing is controlled automatically.
Touch-sensitive reading lights
> To turn a reading light on or off, touch the sur-
face @ briefly.
> To activate the manual dimming function,
touch the surface @ when the light is switched
off and keep touching it until the desired
brightness is reached.
Rear interior lighting
3 2
NI

Fig. 37 Headliner: reading lights
Reading lights
> To switch the reading lamp on or off, press the
~¥ button @.
> To activate the manual dimming function*,
touch the surface while the light is switched off
“~¥@ and keep touching it until the desired
brightness is reached.

4M8012721BF
Lights and Vision

Wiper blade replacement position
> Switch off the ignition and hold the windshield
wiper lever in position @) > page 57, fig. 41 un-
til the windshield wiper moves into the wiper
blade replacement position.
> To bring the windshield wipers into the normal
position, switch the ignition on and hold the
windshield wiper lever in position @ until the
windshield wipers go back to the original posi-
tion, or drive faster than 8 mph (12 km/h).
You can also turn the wiper blade replacement
position on or off in the MMI:
> Switch the windshield wipers off (position @
=> page 57, fig. 41).
> Applies to MMI: Select on the home screen: VE-
HICLE > Settings & Service > Wiper change po-
sition.
Cleaning the wiper blades
Requirement: the windshield wipers must be in
the wiper blade replacement position.
> Fold the windshield wiper arm away from the
windshield.
> For information on cleaning, see > table on
page 281.
Replacing the wiper blades
Requirement: the windshield wipers must be in
the wiper blade replacement position.
> Fold the windshield wiper arm away from the
windshield.
> Press the locking knob (@) on the wiper blade.
Hold the wiper blade firmly.
> Remove the wiper blade from the windshield
wiper arm mount Q).
> Insert the new wiper blade into the mount on
the wiper arm until it clicks into place.
> Place the wiper arm back on the windshield.
> Exit the wiper blade replacement position.

Z\ WARNING
— For safety reasons, the windshield wiper
blades should be replaced once or twice
each year.
— Dirty windshield wiper blades can impair vi-

sion, which increases the risk of an accident.

CG) Note
— The windshield wipers must only be lifted
up when in the wiper blade replacement po-
sition. Otherwise, you risk damaging the
paint on the hood or the windshield wiper
motor.
— You should not move your vehicle or press
the windshield wiper lever when the wiper
arms are folded up from the windshield. The
windshield wipers would move back into
their original position and could damage the
hood and windshield.
@) Tips
— You can also use the wiper blade replace-
ment position for other reasons, for exam-
ple if you want to protect the windshield
from icing by using a cover.
— You cannot activate the wiper blade replace-
ment position when the hood is open.
Cleaning/changing the rear wiper blade

[RAZ-0637


Fig. 44 Rear window wiper: installing the wiper blade
Cleaning the wiper blades
> Fold the wiper arm away from the rear window.
> For information on cleaning, see > table on
page 281.
Removing the wiper blade
> Fold the wiper arm away from the rear window.
> Remove the wiper blade from its holder.
Installing the wiper blade
> Press the wiper blade mount into the retainer.
> Fold the window wiper arm back onto the rear
window.
59
>

Lights and Vision


ZA\ WARNING
For safety reasons, the windshield wiper
blades should be replaced once or twice each
year.
Messages
If the & indicator light turns on, then there is a
windshield wiper malfunction. The message that
is also displayed indicates the cause and possible
solutions. If one of the messages does not turn
off, drive immediately to an authorized Audi deal-
er or authorized Audi Service Facility to have the
malfunction repaired.


aS Automatic wipers: malfunction! See owner's
manual
The light/rain sensor is malfunctioning. You can
still control all functions that are not controlled
by the rain sensor using the windshield wiper lev-
er. Drive immediately to an authorized Audi deal-
er or authorized Audi Service Facility to have the
malfunction repaired.
Digital compass
Scare ma mel Rei mela
Applies to: vehicles with digital compass

BFV-0288


Fig. 45 Rearview mirror: digital compass is switched on
60
> To turn the compass on or off, press the button
@ until the compass display in the mirror turns
on or off.
The digital compass only works when the ignition
is turned on. The directions are indicated with ab-
breviations: N (north), NE (northeast), E (east),
SE (southeast), S (south), SW (southwest), W
(west), NW (northwest).
G) Tips
To prevent inaccurate compass readings, do
not bring any remote controls, electrical devi-
ces or metallic objects near the mirror.

Sitting correctly and safely

Sitting correctly and
safely
Correct passenger
seating position
(eT reeeleur isola)
As
the driver, you are responsible for making sure
every passenger is sitting correctly in their seat
and maintaining this seating position while driv-
ing. Make sure that:
— Every passenger in the vehicle has adjusted his
or her seat correctly > page 62
— The steering wheel is adjusted correctly
=> page 66
— The mirrors are adjusted so that there is a suffi-
cient view of the area around the vehicle
=>page 55
— Every passenger in the vehicle has his or her
head restraint adjusted correctly > page 67
— Every passenger in the vehicle has his or her
safety belt fastened correctly > page 68
— The activation status of the front passenger's
airbag is suitable for the passenger in the front
passenger's seat > page 74
— Children are secured in suitable child safety
seats that are secured to appropriate vehicle
seats > page 76. Read and observe the impor-
tant safety information pertaining to the use of
child safety seats on the front passenger's seat
= A\ in General information on page 76.
Examples of incorrect seating positions
Safety belts can only provide its optimal protec-
tion when they are routed correctly. Incorrect
seating positions significantly reduce the protec-
tive functions of the safety belts and increase the
risk of injury due to incorrect belt routing.
The following list includes examples of seating
positions that could be dangerous for all vehicle
occupants. This is not a complete list. Audi would
simply like to increase your awareness of the top-
ic. The following points apply when the vehicle is
in motion:
— Never stand inside the vehicle.
— Never stand on the seats.
62
— Never kneel on the seats.
— Never tilt your backrest too far back.
— Never lean against the instrument panel.
— Never lie down on the rear bench seat.
— Never sit only on the front section of the seat.
— Never sit sideways on the seat.
— Never lean against the window.
— Never place your feet out of the window.
— Never place your feet on the instrument panel.
— Never place your feet on the seat cushion.
— Never ride in the footwell.
— Never sit on the armrests.
— Never drive or ride in a seat without fastening
your safety belt.
— Never ride in the luggage compartment.

ZA\ WARNING
Incorrect seating positions, failure to wear a
safety belt, or being too close to an airbag in-
crease the risk of serious or fatal injury to ve-
hicle occupants, especially if the airbags de-
ploy and come into contact with occupants
who are not seated correctly. Note the impor-
tant information and warnings in the chapters
for the topics given above.
G) Tips
— Save your seat profile* > page 71. This al-
lows you to access your personal seat profile
quickly and easily at any time.
— If you or other vehicle passengers have
physical limitations that prevent sitting in a
correct position, modifications to the vehi-
cle may be necessary. For more information,
contact an authorized Audi dealer or author-
ized Audi Service Facility, or call Audi cus-
tomer support at 1-800-822-2834.


Front seats
General information
Make sure that:
— You can press the pedals down completely
while your legs are slightly bent

Sitting correctly and safely

> Insert a suitable object, such as the extended
vehicle key or mechanical key, into the release
point @ on the inside or outside of the base.
> Press the button @) and pull the head restraint
out of the backrest > /\ in General informa-
tion on page 67.
Installing the headrests
Applies to: vehicles with removable head restraints
> Fold the backrest forward slightly > page 86.
>» Slide the posts on the head restraint down into
the guides until the posts click into place.
> Press the button (2) and slide the head restraint
all the way down. It should not be possible to
remove the head restraint from the backrest
without pressing the button.
Safety belts
Each seat is equipped with a three-point safety
belt. Safety belts that are worn correctly are the
most effective way to reduce the risk of serious or
fatal injuries in a collision. Therefore, wear your
safety belt correctly and make sure that all vehi-
cle passengers are also wearing their safety belts
correctly when the vehicle is moving.
Even though your vehicle is equipped with an air-
bag system, every vehicle passenger must still al-
ways wear the appropriate safety belt. In addi-
tion to their normal protective function, safety
belts also hold vehicle occupants in the correct
seating position in the event of a collision so that
the airbags can deploy correctly and provide addi-
tional protection. Safety belts provide protection
during collisions when the airbags do not deploy
or if they have already deployed.

Z\ WARNING
The risk of serious or fatal injury increases if
the safety belt is not fastened, if it is worn in-
correctly, or if it is damaged.
—All vehicle occupants, including the driver,
must fasten their safety belts correctly be-
fore every trip and must always keep their
safety belts fastened during the trip, regard-
less of whether the seat is equipped with an


68


airbag or not. This also applies to children
that are seated in a child safety seat that is
appropriate for their weight and age and
that is secured with a safety belt.
In the event of a collision, vehicle occupants
that are not wearing safety belts could be
propelled through the vehicle interior and
collide with vehicle components, such as the
steering wheel, instrument panel, wind-
shield, or doors. In some situations, vehicle
occupants could also be ejected from the ve-
hicle. Vehicle occupants in the rear seats
who do not wear safety belts not only en-
danger themselves, but also other people in
the vehicle.
Only one person may be fastened with a
safety belt at a time. Never secure more
than one person, including children, with a
single safety belt.
Never allow children or infants to ride on an-
other person's lap and be belted into the
safety belt with them.
Insert the belt buckle only in the belt latch
belonging to the corresponding seat, so that
the protective function is not impaired.
To ensure the maximum protective function
of the safety belts, all vehicle passengers
must sit in the correct seating position
> page 62.
Check the condition of your vehicle’s safety
belts regularly > page 281. If you find dam-
age to the belt webbing, the belt connec-
tions, the retractor, or the buckle, have the
damaged safety belt replaced by an author-
ized Audi dealer or authorized Audi Service
Facility.
The safety belts must not be removed or
modified in any way. Do not attempt to re-
pair the safety belts yourself.
Safety belts that are strained during an acci-
dent must be replaced by an authorized
Audi dealer or authorized Audi Service Facili-
ty.

4M8012721BF
Sitting correctly and safely

PXe fetta eae im adel
Belt retractor lock
The safety belts on the rear seats and on the
front passenger seat are equipped with a belt re-
tractor lock.
> If you secure a child safety seat with a safety
belt, the belt retractor lock on the safety belt
may need to be activated. Follow the instruc-
tions from the child safety seat manufacturer.
> When a vehicle passenger has fastened a safety
belt, the belt retractor lock should not be acti-
vated. If the belt retractor lock has been acti-
vated unexpectedly, deactivate it.
Deactivating or activating the belt retractor lock
=> page 79.
Safety belt retractor
The safety belts are equipped with an automatic
belt retractor. This automatic retractor allows the
safety belt to be pulled all the way out when the
belt is pulled slowly. However, the automatic re-
tractor locks during sudden braking maneuvers.
It also locks the belts when accelerating, driving
uphill, and driving around curves.
Belt force limiter
Safety belts with belt force limiters reduce the
force placed on the body by the safety belts dur-
ing a collision.
Safety belt pretensioners
Safety belts may be tightened with reversible
belt tensioners when you start driving and in cer-
tain driving situations. If the safety belt is too
loose, it will be tightened so that the belt will
rest closer to the body.
In some collisions, pyrotechnic belt tensioners
may secure the safety belts so that they cannot
loosen. This reduces forward movement by the
vehicle passengers.

ZA WARNING
The pyrotechnic system can only provide pro-
tection during one collision. If the pyrotechnic
belt tensioners deploy, the pretensioning sys-

tem must be replaced by an authorized Audi
dealer or authorized Audi Service Facility.
(i) Tips
Smoke may be released when pyrotechnic belt
tensioners deploy. This is not a sign of a vehi-
cle fire.


Memory function
General information
Applies to: vehicles with memory function
With the memory function, you can save and call
up seat profiles using the memory buttons in the
door trim panel.
Depending on vehicle equipment, some settings
such as the driver’s seat and exterior mirror posi-
tion can be stored.
Storing and recalling a seat profile
Applies to: vehicles with memory function
The memory function buttons are located in the
door trim panel.
Storing a seat profile

>» Press the [SET] button. If the LED in the button
turns on, a seat profile can be stored.
> Push one of the numbered memory buttons. A
tone confirms that the settings were stored.

Accessing a seat profile
» While the driver’s or front passenger's door is
open and the ignition is switched off, press the
memory button once briefly. The seat will be
fully adjusted to the settings in the seat profile.
> If the driver's/front passenger's door is closed
or the ignition is switched on, press and hold
the memory button until the seat profile is
completely set.

ZX WARNING
— To reduce the risk of an accident, the seat
setting can only be recalled when the vehicle

is stationary. >

71

Sitting correctly and safely


— In an emergency, the recall process can be
canceled by pressing the seat adjustment
button on that seat.

Airbag system
Z\ WARNING
— If you have not fastened your safety belt,
you are in an incorrect seating position, or
you are too close to the airbag system, the
airbag system will not be able to protect
you. This increases the risk of serious or fa-
tal
injuries. Make sure that every vehicle
passenger has their safety belt correctly fas-
tened and is sitting in a correct seating posi-
tion = page 62. This is necessary regardless
of whether the seat is equipped with an air-
bag or not.
— Never place your feet on the instrument
panel, out of the window, or on the seat sur-
faces. To help ensure that the airbag system
can deploy correctly, never bend forward or
lean on the door or the side window. Other-
wise, serious and possibly fatal injuries can
occur if the airbags deploy.

— People, animals, or objects between the
passengers and the airbag system can inter-
fere with the correct deployment of the air-
bag or can be thrown through the vehicle in-
terior, increasing the risk of serious or fatal
injuries. Make sure that nothing is located
between the vehicle occupants and the air-
bag system. Do not secure or transport any
objects within the deployment zone of the
airbag systems, especially on the steering
wheel, on the instrument panel, on the
doors, on the windows, or in the footwell.
— Never put stickers on the airbag system cov-
ers or cover them with any objects.
— Only lightweight clothing should be hung
from the garment hooks in the vehicle. Do
not use clothes hangers to hang clothing.
The pockets of the clothing must not con-
tain any heavy, breakable, or sharp-edged
objects. This could impair the effectiveness
of the side curtain airbags.

72
— You must not use seat or protective covers
that are not specifically approved for use on
Audi seats with side airbags. Since the side
airbags deploy from the seat backrest, such
covers could impair the protective function
of the side airbags.
— Damage to the original seat covers in the
side airbag deployment area must always be
repaired by an authorized Audi dealer or au-
thorized Audi Service Facility.
— Airbag system components are installed at
various locations in your vehicle. Incorrect
work or repairs on the vehicle could damage
the airbag system components or impair
their functionality. This may prevent the air-
bags from deploying or cause them to de-
ploy incorrectly in the event of an accident,
which increases the risk of serious or fatal
injuries. Only have an authorized Audi dealer
or authorized Audi Service Facility make re-
pairs or modifications to a vehicle.
— The airbag system can only provide protec-
tion during one collision. If there is another
collision, the airbag system will not deploy
again. If the airbag system has deployed,
have it replaced immediately by an author-
ized Audi dealer or authorized Audi Service
Facility.
— Fine dust may appear if the airbags deploy.
This is completely normal and does not indi-
cate a fire in the vehicle. The fine dust can ir-
ritate the skin and mucous membranes in
the eyes and can cause difficulty breathing,
particularly for individuals who have or have
had asthma or other health issues that af-
fect breathing. Exit the vehicle or open the


windows or doors to get access to fresh air.
@ Tips
If you are transporting children in the vehicle,
read the information and follow the safety
precautions > page 76.
Safety systems monitoring
The Ea indicator light in the instrument cluster
monitors the safety systems such as the airbags
(including the control modules, sensor, and

>

4M8012721BF
Sitting correctly and safely

wiring) and the belt tensioners. It turns on when
you switch the ignition on and turns off after sev-
eral seconds.
If the indicator light does not turn on when the
ignition is switched on, does not turn off after
several seconds, or turns on or flashes while driv-
ing, there may be a malfunction in one of the
safety systems. Drive to an authorized Audi deal-
er or authorized Audi Service Facility immediately
to have the malfunction corrected.
Descript


Z\ WARNING
Have the malfunction in the safety systems in-
spected immediately. Otherwise, there is a
risk that the systems may not activate during
an accident, which increases the risk of seri-
ous or fatal injury.





RAZ.0185



The locations of the airbags are labeled with
“AIRBAG”. The following airbags are installed in
your vehicle:
©@ Driver's airbag
@ Front passenger's airbag
@® Front and rear side airbags, if applicable
@ Head curtain airbag with ejection mitigation
Airbags offer the best possible protection in your
vehicle during an accident when they are used to-
gether with safety belts that are fastened cor-
Fig. 61 Airbag overview image (enlarged section: deployed airbags)
rectly, and when passengers are sitting in the cor-
rect seating position. Airbags are a supplementa-
ry restraint system and do not replace safety
belts.
Airbags may deploy during front-impact, side-im-
pact, or rollover accidents.
The deployment area for the airbag system can-
not be defined for every situation, since the cir-
cumstances surrounding accidents can vary wide-
ly. Factors that play an important role include the
condition of the object that the vehicle hits (hard >
73

Sitting correctly and safely

or soft), the angle of impact, vehicle speed, etc.
The deciding factor for the deployment of the air-
bag system is the deceleration that occurs during
an accident. Sensors in the vehicle are designed
to detect the severity of an accident in conjunc-
tion with the control module, and to provide a
targeted and timely deployment of the restraint
system. If the vehicle deceleration that is meas-
ured during an accident is below the specified
reference values in the control module, then the
airbags will not deploy, even though the vehicle
may be severely damaged from the accident. In
these cases, the vehicle occupants will be pro-
tected by the safety belts if they are fastened and
worn correctly.
The deployment of the front passenger's airbag
will depend on the occupancy of the seat
=> page 74.
Each deployed airbag is filled with gas. When this
occurs, the airbag covers open and the airbags
unfold with great force into the deployment zone
within milliseconds. Inflated airbags reduce the
movement of passengers wearing safety belts in
the direction of the impact and thus help to re-
duce the risk of injury. They can help to protect
the head, upper body, and lap, for example. How-
ever, there is the possibility that airbag deploy-
ment can cause injuries.
The airbag system only works when the ignition
is turned on.
If you or other vehicle passengers have physical
limitations that prevent sitting in a correct posi-
tion, modifications to the vehicle may be neces-
sary. For more information, contact an author-
ized Audi dealer or authorized Audi Service Facili-
ty, or call Audi customer support at
1-800-822-2834.
@ Tips
The side curtain airbags in your vehicle have
ejection mitigation functions. This reduces
the risk of being ejected from the vehicle inte-
rior during an accident, especially in the event
of a vehicle rollover.
74
Advanced airbag system

Fig. 62 Headliner: indicator light to display the status of
the front passenger's airbag
The Advanced Airbag System in your vehicle has
been certified to comply with the requirements
of the United States Federal Motor Vehicle Safety
Standard (FMVSS) 208, as well as Canada Motor
Vehicle Safety Standard (CMVSS) 208 as applica-
ble at the time your vehicle was manufactured.
According to these requirements, the front Ad-
vanced Airbag System on the passenger’s side
has been certified for “suppression” for infants
approximately 12 months old and younger, and
for “low risk deployment” for children aged 3 to
6 years old (as defined in the standard).
The advanced airbag system will activate or deac-
tivate the front passenger's airbag based on the
occupancy of the seat. If a front airbag deploys
during an accident, the deployment force will
adapt to the passenger.
Components
The advanced airbag system consists of the fol-
lowing components:
— Front airbags in the steering wheel and in the
instrument panel on the front passenger's side:
these can protect the front passengers during
an accident
— Passenger occupant detection sensor in the
front passenger's seat: this detects if the front
passenger's seat is occupied (for example, by a
person or a small child in a child safety seat)
— Seat position sensors on the front seats: these
determine the distance between the seat and
the steering wheel or instrument panel
— Sensors in the front seat belt latch: these de-
tect if the safety belts are fastened

Sitting correctly and safely



is deactivated. This increases the risk of in-
jury and death. Always make sure that
PASSENGER AIR BAG ON @ remains on
while driving. If
PASSENGER AIR BAG ON @ does not
turn on, make sure the front passenger is
sitting correctly in the seat > page 62 and
that there is nothing covering the front pas-
senger's seat (such as blankets or pillows).
If PASSENGER AIR BAG ON @ still does
not turn on, the front passenger's seat must
not be used. Drive to an authorized Audi
dealer or authorized Audi Service Facility
and have the airbag system inspected.
A child in a child safety seat on the front
passenger's seat - especially in a rear-facing
child safety seat - can receive a severe im-
pact if the front passenger's airbag deploys,
which increases the risk of serious or fatal
injury. Always secure child safety seats on
the rear seats. If special circumstances re-
quire the use of a child safety seat on the
front passenger's seat, always make sure
that PASSENGER AIR BAG OFF %; stays
on while driving. If
PASSENGER AIR BAG OFF #¥; does not
turn on, remove the child safety seat and in-
stall it again according to the child safety
seat manufacturer instructions. If
PASSENGER AIR BAG OFF &%; still does
not turn on, the front passenger's seat must
not be used. Drive to an authorized Audi
dealer or authorized Audi Service Facility
and have the airbag system inspected.
Fluids, electronic devices, or mechanical
damage on the front passenger's seat may
cause the front passenger seat occupant de-
tection to malfunction. The system may
then incorrectly detect if the front passeng-
er's seat is occupied. As a result, it could de-
ploy the front passenger’s airbag incorrectly
or fail to deploy it, which increases the risk
of serious or fatal injury. Make sure that no
wet objects (such as a wet hand towel) and
no fluids come into contact with the front
passenger's seat cushion. If the front pas-
senger's seat becomes wet, dry it immedi-
ately. Make sure no electronic devices (such

76
as a laptop or a retrofitted seat heater) are
on the front passenger's seat. Do not trans-
port any objects on or under the front pas-
senger's seat.
— Seat covers or protective covers may prevent
the advanced airbag system from correctly
detecting child safety seats or passengers in
the front passenger's seat. You must not use
seat covers or protective covers on the front
passenger's seat that are not specifically ap-
proved for use on Audi seats with an ad-
vanced airbag system.

Child safety seats
General information
When installing and using child safety seats, fol-
low the information in this Owner's Manual, the
applicable state and federal regulations, and the
manufacturer instructions for the child safety
seat.
You can also obtain useful and current informa-
tion from the following sources:
U.S. National Highway Traffic Safety Adminis-
tration
http://www.nhtsa.gov
http://www.safercar.gov
National SAFE KIDS Campaign
http://www.safekids.org
SafetyBeltSafe U.S.A.
http://www.carseat.org
Transport Canada Information Centre
http://www.tc.gc.ca/roadsafety
Audi Customer Experience Center
https://www.audiusa.com/help/contact-us
https://www.audi.ca/ca/web/en/models/layer/
contact.html

ZA\ WARNING
To reduce the risk of serious or fatal injuries,
children must always be secured in the vehicle
with a child safety seat that is appropriate for
their body size, weight, and age.
— Children ages 12 and under must be trans-
ported using the appropriate child safety >