bluetooth AUDI S4 2020 Owners Manual
[x] Cancel search | Manufacturer: AUDI, Model Year: 2020, Model line: S4, Model: AUDI S4 2020Pages: 296, PDF Size: 80.45 MB
Page 5 of 296

8W1012721BB 
Table of contents 
  
  
All wheel drive (quattro).............. 108 
Electronic Stabilization Control......... 109 
Trailer towing.................0.. EZ 
Driving with atrailer................. 112 
Assist systems................... 114 
Assist systems................... 114 
General information. . 114 
Surrounding area detection............ 115 
Driving information.............. 118 
Speed warning systeM...........00 005 118 
Camera-based traffic sign recognition... 118 
Traffic light information.............. 120 
LAPAIMED ws = = sees 5  2 pee ae eee 2s ee 121, 
Driver assistance................. 123 
Cruise control system.............0-5 123 
Efficiency assist sins <2 sew 2s eeu 2 eens 124 
Audi adaptive cruise control........... 127 
Traffic jam assist.............0.-000. 134 
Distance warning « «cies 2s cease cnees es 136 
Audi active lane assist................ 137 
Audi presense............-00.0 0-0 ee 139 
SIGG'ASSISE secsye = 2 orm =  2 oie 4  & tease 8 Ge 143 
EXIE WARMING sssovne oo caxneie ©  © omenaine @ 0 exmnene «9 145 
Parking and maneuvering....... 147 
TiErOMUCTION «  2 asacees <  a asomee wo wma swans 147 
Parking aid plus......... 0... e eee eae 147 
Rearview camera and peripheral cameras. 149 
Rear cross-traffic assist............... 152 
Assisted parking...............--005- 153 
Park assist: sacs « x wean =  a awe =  2 cee 155 
Infotainment system............ 158 
Telephone....................005- 158 
INEFODUCKION «  » sie x  « caus 4  2 wasn 3  & Rees 158 
SOGUP cscceis «  + emaneus x  © snatteue © « etevine oe mene © 158 
Using the Audi phone box............. 160 
Using the telephone.................. 162 
SEE MGStoiais oo urvanie «  6 awinasen © eveneeoe «sate H 165 
MessageS ....  0... cece eee 166 
TROUBLESHOOLING awe + wen &  2 nee se tame 167 
   
PAC COMIMBCE 's. cesses 5  6 cise 6 v eseees wo one 169 
General information................- 169 
Audi connect Infotainment............ 169 
Using a Wi-Fi hotspot................ 170 
Audi connect Infotainment services..... 170 
Functions on demand................ 171 
Audi connect vehicle control services.... 171 
Settings...............0 000. e eee 172 
TRSUBIESHOOUING ses ¢  3 seen s 5 wae  5 x ce 173 
Emergency call................... 174 
Overview... ... 2... eee eee 174 
Emergency'call « css «sce ss ews o  + come 174 
Online roadside assistance............ 175 
NaVIGSEIGtis: « « meus s  x meu + « peme ¢ eo 176 
Opening navigation.................. 176 
myAudi navigation...............0005 176 
Entering a destination................ L177 
Stopping route guidance.............. 180 
Map... . cece eee cece eee 180 
Alternative 
routes.............2--00. 182 
Additional functions................. 183 
Satellite map 183 
Map update.... 184 
Traffic information w. «sess 2  2 even as sore 185 
SETEIIGS sense oo smemeze © oxiettom i © viata w 9 eaoitens 186 
RAGIG:: «ccs cs neces & s pomg 2  ¢ eww +o eee 188 
General information................. 188 
Radio functions................00055 189 
Online radio's: ss sees =  + ewes sv Hewes ee 191 
Options and settings..............00e 193 
Troubleshooting.............---000ee 194 
PROS wesc as soaen 6  3 sonweme 3  7 meen 6 eo 195 
Generalinformation................. 195 
Bluetooth audio player............... 195 
Multimedia connections.............. 196 
Playing media...........-..02--00005 197 
Options and settings................. 201 
Supported media and file formats...... 201 
Troubleshooting. ..........e eee eee ee 203  
Page 22 of 296

Touch display 
  
Configuring the display area 
> Press and hold a button on the home screen 
display area. 
> To adjust the placement of the buttons, pull 
them to the desired locations. 
> Press Done to complete the configuration. 
Switching between menu pages 
If a menu contains multiple menu pages, Es] is 
displayed in the display area. The white bar 
shows the location of the current menu page. 
> To switch between menu pages, swipe your fin- 
ger to the  right or Left. 
Of OB  of 
O88 of a 
O88 OB of 
Fig. 16 Center display: frequently used symbols in the sta- 
tus bar 
  
RAZ-0870 
      
The symbols in the status bar show you informa- 
tion at a glance, such as if a mobile device is con- 
nected or if there is a data connection. The most 
common symbols are  listed in the table. 
  
Description 
  
  
There is a data connection. The bar indi- 
@ | cates the signal strength of the data con- 
nection. Data is being transmitted now. 
  
There is a data connection. The bar indi- 
cates the signal strength of the data con- 
nection. No  data is being transmitted now. 
® 
  
A mobile device is connected. The bar indi- 
cates the signal strength of the mobile 
phone connection. 
  
There is no data connection. 
  
An error occurred with the mobile device 
connection to the MMI. 
  
A user is selected. If a question mark ap- 
pears in the symbol ;y, the guest user is ac- 
tive. 
®©® 
|%/e 
© 
  
      
20 
  
Description 
  
A Bluetooth device is connected. 
  
Bluetooth is switched on, but no Bluetooth 
device is connected. © 
|O 
  
Audio playback was  interrupted. 
  
The audio source is muted. ©|©   
Privacy settings are enabled. The additional 
symbol indicates which privacy settings are 
currently activated > page 270. 
© 
      
Notification center 
=a Ee 
id (on ome’ 
& = = 
— 
  
Corral nricy Tocall 
Ce ay 
eects 
Tap here to display parking spaces atthe destination 
Fig. 17 Center display: notification center 
Notifications can be displayed in the center dis- 
play. After a certain amount of time, they will be 
hidden and a symbol will appear in the status bar 
@ = page 19, fig. 15. In the notification center, 
you can view these notifications @) > fig. 17,  ap- 
ply quick settings @), and operate functions @. 
Using the notification center 
> To open the notification center, pull the status 
bar downward, or 
> Press the -=] button on the status bar. 
> To turn quick settings on or off, press the re- 
spective symbol (2). 
> To apply quick settings, press the respective 
symbol @). 
> To obtain additional information about a notifi- 
cation, press it. 
> To delete a notification, pull it toward the  right 
edge of the screen. 
> If there are more than four notifications in the 
notification center, the older notifications will 
be hidden. To display the older notifications, 
drag your finger upward on the screen.  
Page 160 of 296

Telephone 
  
Telephone 
Introduction 
Applies to: vehicles with telephone 
You can operate various telephone functions easi- 
ly through the MMI in your vehicle. 
Depending on the country and the vehicle equip- 
ment, the following options may be available: 
— Connecting a mobile phone with Bluetooth 
— Using two telephones 
— Using the Audi phone box 
  
ZA\ WARNING 
— Medical experts warn that mobile devices 
can interfere  with the function of pacemak- 
ers. Always maintain a minimum distance of 
about 7.9 inches (20 cm) between the mo- 
bile device antennas and the pacemaker. 
— Do not carry the mobile device in a pocket 
directly over the pacemaker when the 
phone is switched on. 
— Switch the mobile device off immediately 
if you suspect it may be interfering with 
the pacemaker. 
— Do not use the voice recognition system* 
=> page 24 in emergencies because your 
voice may change in stressful situations. The 
system may take longer to dial the number 
or may not be able to dial it at all. Dial the 
emergency number manually. 
— Switch your mobile device off in areas where 
there is a risk  of an explosion. These loca- 
tions are not always clearly marked. This 
may include gas stations, fuel and chemical 
storage facilities or transport vehicles, or lo- 
cations where fuel vapors (such as propane 
or gasoline vapor in vehicles or buildings), 
chemicals or large quantities of dust parti- 
cles (such as flour, sawdust or metal) may 
be present in the air. This also applies to all 
other locations where you would normally 
turn your vehicle engine off. 
— The demands of traffic require your full at- 
tention. Always read the chapter > page 18, 
Traffic safety information. 
      
158 
@) Note 
Read the information about Audi connect, and 
be sure to note the connectivity costs section 
=> page 169. 
@) Tips 
— The Bluetooth connection range is limited 
to inside the vehicle. 
—Aselection of supported Bluetooth devices 
can be found in the database for tested mo- 
bile devices at www.audi.com/bluetooth. 
Setup 
Connecting a mobile phone via Bluetooth 
Applies to: vehicles with telephone 
Requirement: the vehicle must be stationary and 
the ignition must be switched on. The Bluetooth 
settings must be open on your mobile device dur- 
ing the connection setup. The mobile device to be 
connected must not be actively connected to any 
other Bluetooth device. The MMI must only be 
connected to one mobile device. 
> Enable the Bluetooth function and visibility on 
the MMI = page 206 and the mobile phone. 
> Applies to: MMI: Select on the home screen: 
PHONE. 
> Follow the system instructions.  The  available 
Bluetooth devices will be displayed after sever- 
al seconds. 
> Press on the desired mobile device in the list of 
displayed Bluetooth devices. 
> To update the list, press OQ. 
A PIN for a secure Bluetooth connection will be 
generated. 
> Confirm the PIN on your mobile device. 
> Follow the system instructions. 
>» Pay attention to any other system prompts on 
the MMI and on your mobile  phone. 
After connecting successfully 
The mobile phone contacts are automatically 
loaded in the MMI. This process can take several 
minutes, depending on the number of contacts. 
Depending on your mobile phone and the connec- 
tion type, you can  use the following functions: >  
Page 161 of 296

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Telephone 
  
Handsfree 
Requirement: your mobile phone  must be con- 
nected to the MMI via a Bluetooth Hands Free 
Profile (Bluetooth HFP). 
You can use  the hands-free system. You can make 
calls using the antenna on your mobile device. 
Sending and  receiving messages 
See > page 166. 
@ Tips 
— Pay attention to any system prompts dis- 
played on your mobile device or the MMI, 
for example if the system should connect 
automatically in the future. Depending on 
the mobile device, you may need to down- 
load contacts and confirm access to your 
messages separately. 
— You can also search for the MMI on your mo- 
bile device using the Bluetooth device 
search. 
— You only have to pair your device one time. 
Bluetooth devices that are already paired 
automatically connect to the MMI when the 
Bluetooth function is switched on, when 
they are within  range, and when the ignition 
is switched on. The last connected mobile 
device is given first priority. 
— You can manage additional settings for con- 
nected mobile devices in the Connected de- 
vices menu > page 207. 
— When leaving the vehicle, the Bluetooth 
connection to the mobile device will auto- 
matically disconnect. Depending on your 
mobile device, phone calls in progress may 
be automatically redirected from the MMI 
to your mobile device so that you can con- 
tinue the call on your phone. 
Using two telephones 
Applies to: vehicles with telephone, and Audi phone box 
You can connect two mobile phones to the MMI 
at the same time using the Bluetooth HFP, for ex- 
ample a business phone and a private phone. You 
can be reached in your vehicle through both mo- 
bile phones. 
Applies to: mobile devices with Bluetooth Mes- 
sage Access Profile (MAP): You can send and re- 
ceive messages with both mobile devices 
=> page 166. 
Connecting another mobile device 
Requirement: a mobile device must be connected 
to the MMI. 
> Applies to: MMI: Select on the home screen: 
PHONE > [?. Follow the system instructions, or 
> Applies to: MMI: Select on the home screen: 
SETTINGS > Connected devices > Telephone 1 
or Telephone 2 > New connection. 
See > page 158, Connecting a mobile phone via 
Bluetooth. 
Switching between two mobile devices 
Requirement: phone 1 and phone 2 must be con- 
nected to the MMI. 
> Applies to: MMI: Select on the home screen: 
PHONE > 
() Note 
Read the information about Audi connect, and 
be sure to note the connectivity costs section 
=> page 169. 
Disconnecting a mobile device 
Applies to: vehicles with telephone 
> To disconnect a Bluetooth device from the MMI, 
use  the Connected devices menu > page 207. 
159  
Page 163 of 296

Telephone 
  
> Switch the Mobile device wireless charging 
function on. 
> To charge your mobile device wirelessly, lay it 
on the @ symbol @ = page 160, fig. 137 in the 
center of the Audi phone box with the display 
facing up. 
  
  
Z\ WARNING 
— The mobile device may become hot during 
wireless charging. Pay attention to the tem- 
perature of your mobile device and be care- 
ful when removing it from the Audi phone 
box. 
—An alternating magnetic field is used for 
wireless charging. Maintain a minimum dis- 
tance of approximately 2.4 in (6 cm) to the 
Audi phone box charging plate. The  thresh- 
olds for prolonged exposure at this distance 
comply with ICNIRP1998. Therefore, inter- 
actions such as irritation of sensory organs, 
malfunctions of active implants (such as 
pacemakers, infusion pumps, or neurosti- 
mulators) or effects on passive implants 
(such as prosthetic limbs) is highly unlikely. 
If you have an implant, consult a medical 
specialist if you have any questions. You can 
also switch the function for wireless charg- 
ing in the Audi phone box on and off. You 
can continue to charge your mobile device 
using a cable connection. 
    
@) Note 
Applicable to U.S.A. 
Operation of the Audi phone box is subject to 
the following requirements of the Federal 
Communications Commission: 
— You MUST cease operating this device im- 
mediately if requested by the FCC or a li- 
censed wireless service provider. 
— WARNING: E911 location information may 
not be provided or may be inaccurate for 
calls served by using this device. 
CG) Note 
Applicable to Canada 
In Canada, operation of a Zone Enhancer, 
such as an Audi Phone Box, is subject to the 
following requirements of the Innovation, 
Science and Economic Development Canada 
(ISED): 
— This is a CONSUMER device. 
— BEFORE USE, you MUST meet all require- 
ments set out in CPC-2-1-05. 
— You MUST operate this device with approved 
antennas 
and cables as specified by the 
manufacturer. Antennas MUST NOT be in- 
stalled within 20 cm of any person. 
— You MUST cease operating this device im- 
mediately if requested by ISED or a licensed 
wireless service provider. 
— WARNING: £911 location information may 
not be provided or may be inaccurate for 
calls served by using this device. 
@ Tips 
—The maximum charging output is 5 W. 
—The charging time and temperature will vary 
depending on the mobile device being used. 
Mobile device reminder signal 
Applies to: vehicles with Audi phone box 
When the device reminder signal is switched on, 
you will be notified that your mobile device is still 
in the Audi phone box when you leave the vehicle. 
— This is a CONSUMER device. 
— BEFORE USE, you MUST REGISTER THIS DE- 
VICE with your wireless provider and have 
your provider’s consent. Most wireless pro- 
viders consent to the  use of signal boosters. 
Some providers may not consent to the use 
of this device on their network. If you are 
Requirement: your mobile device must be located 
in the Audi phone box (if Qi capable) or connected 
to the Audi music interface with a USB adapter, 
and the Audi smartphone interface must be ac- 
8W1012721BB 
unsure, contact your service provider. 
— You MUST operate this device with approved 
antennas 
and cables as specified by the 
manufacturer. Antennas MUST be installed 
at least 20 cm (8 inches) from any person. 
tive or your iPhone must be connected to the 
MMI via Bluetooth and charging using a USB 
adapter 
connected to the Audi music interface. 
161  
Page 165 of 296

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Telephone 
  
Managing favorites 
Applies to: vehicles with telephone 
You can store contacts for all connected mobile 
devices as shortcuts in the favorites list. 
Selecting favorites using the MMI 
> Applies to: MMI: Select on the home screen: 
PHONE > Favorites. 
Opening favorites using the multifunction 
steering wheel 
> Select in the instrument cluster: Telephone tab 
> ) button > Favorites. 
Storing favorites 
> Press Y¥ > page 163 in the details, or 
> Press Store as favorite in the options 
=> page 162. 
Deleting a favorite 
> Press W > page 163 in the details, or 
> Select: Favorites > Z > one or multiple favor- 
ites or Select all > Delete > Done. 
Managing the directory 
Applies to: vehicles with telephone 
You can manage up to four directories in the 
MMI. 
Requirement: a mobile device must be connected 
to the MMI. 
Opening the directory 
> Applies to: MMI: Select on the home screen: 
PHONE > Contacts. 
The contacts will be displayed. You can change 
the sort order > page 166, Sort order. 
Deleting imported contacts 
Requirement: you must have imported at least 
one contact. 
> Select: Contacts > Z > one or more text mes- 
sages > Delete > Done. The imported contacts 
are deleted. 
Directory options 
Press and hold a contact in the directory until the 
Options menu appears. 
Depending on your mobile device, the following 
options may be available: 
— Store as favorite > page 163 
— Send text message > page 166. 
— Send e-mail > page 167. 
G) Tips 
— Pay attention to any synchronization 
prompts on your mobile device when down- 
loading contacts. 
— The contacts from the mobile device may 
not be transferred in alphabetical order. If 
there are too many entries, contacts with 
different first letters may be missing in the 
MMI. 
— Only the contacts from the active connected 
mobile device are displayed. 
— The contacts in the local MMI memory are 
always visible and can be accessed by other 
users. 
— After switching off the ignition and exiting 
the vehicle, the mobile device directory will 
be loaded when the MMI is started again if 
the mobile device is within range and the 
Bluetooth function is switched on in the mo- 
bile device and the MMI. 
— Only the contacts in the local MMI memory 
can be deleted. 
oy eY em Lee 
Applies to: vehicles with telephone 
The business card shows you details about a con- 
tact. 
> To open a business card, press on a contact in 
the directory, or 
> Press @ in the call list ©) > page 162, fig. 139. 
Possible options in the business card: 
> Call: press on a phone number. 
> Storing a favorite: press YY. 
> Deleting a favorite: press W. 
> Sending a text message: press S—. 
> Starting navigation: press on an address. 
163 
>  
Page 166 of 296

Telephone 
  
> Sending an e-mail: press on an e-mail address. 
Listening to voicemail 
Applies to: vehicles with telephone 
> Applies to: MMI: Select on the home screen: 
PHONE > Voicemail. 
Requirement: there must be no voicemail num- 
ber stored. 
> Entering the voicemail number: enter the de- 
sired number. Press OK. 
Requirement: a voicemail number must be stor- 
ed. 
> Dialing the voicemail number: press Voice- 
mail. The call begins immediately. 
i) Tips 
This service must be set up and activated by 
the mobile phone service provider. 
Dialing a phone number 
Applies to: vehicles with telephone 
Depending on the vehicle equipment, you may 
have the following options for dialing a phone 
number: 
— Using text input in the MMI = page 21. 
— Using voice operation > page 24. 
Call options 
Applies to: vehicles with telephone 
> To accept or end a call, press the @ button on 
the multifunction steering wheel. For opera- 
tion, see > page 12. 
Depending on your mobile device, the following 
options may be available in the MMI when there 
is an incoming call: 
— Answer 
— Decline 
— Message 
If you exit the vehicle during a phone call, the 
Bluetooth connection will be disconnected. De- 
pending on your mobile device, phone calls in 
progress may be automatically transferred from 
the MMI to your mobile device. 
164 
G) Tips 
The radio or media playback is muted during a 
phone call. 
During a phone call 
Applies to: vehicles with telephone 
Depending on your mobile device and the type of 
connection, the following options may be availa- 
ble during a call: 
— End call... 
— Mute 
Sending a tone sequence 
Press Numbers. You can enter tone sequences 
(DTMF) and send them to the other party on the 
call. 
Hold 
Puts the current call on hold. To resume the call, 
press Resume. 
Answering an incoming call 
One of these options will be available, depending 
on the mobile phone service provider: 
— Answer: the current phone call will be put on 
hold. The incoming call will be answered. 
— Replace: the active call will be replaced with 
the incoming call. 
Declining an incoming call 
If you select Decline, the incoming call will be de- 
clined. 
Conference 
Requirement: two phone calls must be in prog- 
ress. 
Depending on your mobile phone service  provid- 
er, you can add a call on hold and up to five active 
callers to a conference call. 
Swap call 
Requirement: two phone calls must be in prog- 
ress. 
You can alternate between two phone calls. >  
Page 168 of 296

Telephone 
  
The directory for the selected phone will be dis- 
played. 
Hide grayed-out contacts 
When this function is switched on, contacts that 
have no phone numbers stored for them will be 
hidden. 
Sort order 
You can sort the contacts by Last name or First 
name. 
Download contacts 
Requirement: a mobile device must be connected 
to the MMI. 
To update the contacts in the MMI, you can man- 
ually download your mobile device contacts. De- 
pending on the mobile device, you may need to 
disconnect and reconnect the Bluetooth connec- 
tion to update the contacts. 
Importing and exporting contacts 
Requirement: a USB storage device must be con- 
nected to the Audi music interface > page 196. 
Contacts in vCard format (.vcf) can be imported 
or exported from the MMI. 
— Importing contacts from a storage device: Re- 
quirement: the USB storage device must con- 
tain contacts in the vCard format. They must 
not be located in sub-folders. Select: Import 
contacts > Search for import data > USB device 
1/USB device 2 > desired contacts or Select all 
contacts > Start import. 
— Exporting contacts to a storage medium: Re- 
quirement: you must have a contact imported. 
Select: Export contacts > Find exporting 
source > USB device 1/USB device 2 > desired 
contacts or Select all contacts > Start export. 
@ Tips 
— The imported contacts are stored in the lo- 
cal MMI memory. 
— There should be no other files or folders on 
the storage medium containing the contacts 
to be imported. 
— Contacts that were downloaded from a mo- 
bile device cannot be exported. 
166 
— Apple devices and MTP devices (such as 
smartphones) are not recognized as USB 
storage devices. 
Messages 
Text messages 
Applies to: vehicles with telephone 
Requirement: your mobile device must be con- 
nected to the MMI via Bluetooth Message Access 
Profile (Bluetooth MAP). 
> Applies to: MMI: Select on the home screen: 
MESSAGES > () > e-mail (phone 1)/e-mail 
(phone 2)*. 
The following functions are available: 
— New text message* 
— Inbox 
— Sent 
— Outbox* 
— Drafts* 
— Deleted 
User defined* 
If necessary, user-defined folders will be copied 
to your mobile device. 
Message options 
Press on a text message. 
Depending on the country, the following options 
may be available: 
— Read out 
— Reply 
— Forward 
— More 
To switch between messages, press < or >. 
Press More. Depending on your mobile device 
and the selected mailbox, additional  options may 
be available: 
— Call 
— Forward 
— Navigate 
— Extract numbers 
— Send again  
Page 169 of 296

8W1012721BB 
Telephone 
  
Settings 
Press €. 
New text message notification 
When the function is switched on, an envelope M 
in the MMI status bar will indicate when there is 
a new text message. 
@ Tips 
Only 
new received messages may be displayed 
depending on your mobile device. 
Applies to: vehicles with telephone 
Requirement: your mobile device must be con- 
nected to the MMI via Bluetooth Message Access 
Profile (Bluetooth MAP). 
> Applies to: MMI: Select on the home screen: 
MESSAGES > (©) > e-mail (phone 1)/e-mail 
(phone 2)*. 
The following functions are available: 
— New e-mail 
— Inbox 
— Sent 
— Outbox 
— Drafts* 
— Deleted* 
User defined* 
If necessary, user-defined folders will be copied 
to your mobile device. 
Message options 
Press on an e-mail. 
Troubleshooting 
Applies to: vehicles with telephone 
The information that follows lists some trouble- 
shooting options. They depend on the equip- 
ment. 
Depending on the country, the following options 
may be available: 
— Read out 
— Reply 
— Reply to all 
— Forward 
— More 
To switch between messages, press < or >. 
Press More. Depending on your mobile device 
and the selected mailbox, additional options may 
be available: 
— Call 
— Forward 
— Extract e-mail 
— Navigate 
— Extract numbers 
— Show all recipients 
— Send again 
Settings 
Press ©}. 
New e-mail notification 
When the function is switched on, an envelope M 
in the MMI status bar will indicate when there is 
a new e-mail. 
@) Note 
Read the information about Audi connect, and 
be sure to note the connectivity costs section 
=> page 169. 
167  
Page 170 of 296

Telephone 
  
  
Problem Solution 
  
Pairing the mobile device to the 
MMI failed. 
Make sure the requirements for connecting a cell phone have been 
met > page 158, or 
make sure you did not accidentally decline the PIN for establishing 
a connection on your cell phone. If necessary, repeat the pairing 
process > page 158. 
  
After pairing, not all contacts or 
no contacts have been loaded in- 
to the MMI. 
Avoid using special characters in names. 
Avoid using contact groups on your mobile phone. 
Check for prompts on your mobile device when connecting via 
Bluetooth. 
  
Certain telephone functions are 
grayed out or not available. 
The telephone functions depend on the mobile device service pro- 
vider and the mobile device you are using. 
  
Some telephone functions may 
be switched off or not available, 
even though the mobile device is 
supported. 
Check if the Bluetooth settings on your mobile phone are limited 
or individual Bluetooth settings are deactivated. This may be the 
case with business mobile phones. 
  
The MESSAGES menu is not avail- 
able. 
Make sure your mobile device has an option to show messages op- 
tion and that it is enabled. 
  
Wireless mobile phone charging 
is not working or is interrupted. 
    
Check if wireless charging with the Audi phone box is switched on. 
Check if your mobile device is Qi-capable. 
Make sure your mobile device is positioned correctly in the Audi 
phone box > page 160 and that there are  no objects located be- 
tween the phone box and the phone. 
  
168