service BMW 3 SERIES 2007 E90 Service and warranty information

Owner/DriverInformat ion:
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3Se ries \b00\f

Table of Contents
Page
Models Covered in this Booklet....................................... 1
Introduction (for SULEV (PZEV) only) . . ................................. 1
The BMW Maintenance Program - All 2007 3 Series . ....................... 1
Coverage ......................................................1
Maintenance Intervals..............................................1
Exclusions from coverage...........................................2
Maintenance Upgrade Option.........................................2
Maintenance Program.............................................. 2
The BMW Maintenance Program...................................... 2
Condition Based Service (CBS).......................................2
Service Interval Display............................................ 3
Info Display screen contents.........................................3
Control Display screen contents.......................................3
Red Sectors....................................................3
Yellow Sectors...................................................3
Green lamps....................................................4
Quality Certification I...............................................5
Special Note....................................................5
Maintenance summary............................................. 5
Standard operations...............................................5
Engine oil......................................................5
Microfilter......................................................5
Frontbrake .....................................................5
Rearbrake......................................................5
Vehicle Check...................................................6
Brake fluid......................................................6
Spark plugs.....................................................6
Automatic Transmission............................................6
Evidence of maintenance work....................................... 7
Emission Control Maintenance Schedule............................... 15
BatteryCare .................................................... 15
Corrosion Protection............................................. 15
Restoring corrosion protection.......................................15
Underbody maintenance...........................................16
Body Inspection................................................. 17
Customer Assistance Information.................................... 23
Customer Assistance - Notification ................................... 23
BBB Auto Line..................................................24
California Residents..............................................24
Special Programs................................................ 26

BMW Import Processing Centers..................................... 26
BMW Roadside Assistance......................................... 26
Owners Eligibility................................................26
Getting Started.................................................26
Calling For Assistance.............................................27
Services...................................................... 27
Dispatch Service................................................27
On-Site Assistance...............................................27
Lock-Out.....................................................28
Towing Service..................................................28
Sign-and-Drive..................................................28
Trip Interruption Benefits...........................................28
Car Rental Discounts.............................................28
Exclusions.....................................................29
Summary of BMW Limited Warranties................................. 30
New Vehicle Limited Warranty - 2007 Models
(Valid Only in the U.S.A. and Puerto Rico).............................. 31
Warrantor .....................................................31
Warranty Period.................................................31
Warranty Begins.................................................31
Warranty Coverage...............................................31
Safety Belt Warranty - Kansas.......................................31
Towing/Other Owner Benefits........................................31
Other Items....................................................31
General.......................................................32
Limited Warranty - Rust Perforation 2007 Models . . ....................... 32
REQUIRED MAINTENANCE.........................................32
Federal Emissions System Defect Warranty
(Valid only in the U.S.A. and Puerto Rico).............................. 33
What is not covered..............................................34
General.......................................................34
Federal Emissions Performance Warranty
(Valid only in the U.S.A. and Puerto Rico).............................. 35
California Emission Control Warranty Statement*
Your Warranty Rights and Obligations................................ 37
Manufacturers Warranty Coverage:....................................37
Owners Warranty Responsibilities:.....................................37
California Emission Control System Limited Warranty*..................... 38
What is not covered..............................................39
General.......................................................39
California Emission Warranty Parts List.................................40
Notice........................................................ 40
Tire Warranty Statement........................................... 40Page

Models Covered in this Booklet
328i Sedan
328xi Sedan
335i Sedan
328i Coupe
328xi Coupe
335i Coupe
328i Sports Wagon
328xi Sports Wagon
(SULEV (PZEV):
328i Sedan
328i Coupe
328xi Sedan
328xi Coupe
Introduction (for SULEV (PZEV)
only)
Certain 2007 328i models are certified to Califor-
nia’s stringent Super Ultra Low Emission Vehicle
(SULEV) standards and also qualify as a Partial
Zero Emission Vehicle (PZEV) under the Califor-
nia Air Resources Board Zero Emission Vehicle
program. In addition to very low tailpipe and zero-
evaporative emissions, this PZEV certification
includes a unique warranty when the vehicle is
registered in California and certain Northeastern
states as indicated in the SULEV (PZEV) section
beginning on page 40. SULEV(PZEV) models
registered in Oregon and Washington are cov-
ered by the California Emission Warranty begin-
ning on page 37.
The emission certification standard can be veri-
fied on the Vehicle Emission Control Information
label located in the engine compartment. A rep-
resentative label is shown below; the SULEV
(PZEV) certification is stated on the bottom line.
The BMW Maintenance Program -
All 2007 3 Series
The BMW Maintenance Program is a benefit
designed to help reduce the cost of ownership.
2007 3 Series vehiclespurchased from any
Authorized BMW center in the United States or
Puerto Rico are covered by The BMW Mainte-
nance Program for 48 months or 50,000 miles,
whichever occurs first. Coverage begins on the
date of first retail sale or the date the vehicle is
first placed in service as a demonstrator or com-
pany vehicle, whichever is earlier.
Any authorized BMW center in the United States
or Puerto Rico will perform the scheduled main-
tenance services on your vehicle at no expense
to you. The maintenance schedule intervals are
based on average driving conditions and opera-
tion.Should you request more frequent main-
tenance service, the cost of these services
will not be covered by the Maintenance
Program.
Coverage
The BMW Maintenance Programcovers all
factory recommended maintenance, as deter-
mined by the Condition Based Service (CBS)
system. Additional items that need replacement
due to normal wear and tear, and that are not cov-
ered by the original New Vehicle Limited War-
ranty - such as brake pads, brake rotors, and
wiper blades inserts - are included, provided
wear and tear exceeds BMW wear limits. Any
adjustments required due to normal operating
conditions are also included. See pages 5-6 of
this booklet for additional information.
Maintenance Intervals
Time intervals should be followed using the
maintenance interval as indicated by the BMW
Condition Based Service (CBS) display.
This BMW Service and Warranty Information
Booklet should be presented to your BMW cen-
ter when maintenance is required. Your BMW
center will stamp this booklet documenting the
services or maintenance performed.
1

Exclusions from coverage
– Items reimbursable under your New Vehicle
Limited Warranty.
– Gasoline.
– Windshield washer additive (except when in
conjunction with scheduled maintenance).
– Tires, wheel alignment, tire balance and
rotation.
– Wear and tear of soft trim items, such as: seats,
carpets, moldings, headliner, door panels and
all chrome trim.
– Damage detected when performing the rust
perforation inspection.
– Damage which results from negligence,
improper operation of the vehicle, wear and tear
or deterioration due to driving habits or condi-
tions, improper repair, environmental influ-
ences, flood, accident or fire damage, road salt
corrosion, alteration, installation of non-BMW
accessories, or use of improper, poor quality or
contaminated fuel.
– Altered or unreadable Vehicle Identification
Number (VIN) or odometer irregularities or vehi-
cles where the true mileage cannot be
determined.
– Maintenance or repair after the vehicle is
deemed a total loss.
– Maintenance or repairs performed by other
than an Authorized BMW center within the
United States or Puerto Rico.
– Vehicles used in competitive events.
– Oil changes performed outside the recom-
mended maintenance intervals as indicated by
the Service Interval Display.
Maintenance Upgrade Option
Please contact your authorized BMW center for
information and availability on the optional Main-
tenance Program Upgrade for coverage up to 6
years and 100,000 miles.
Maintenance Program
The BMW Maintenance Program has been
devised with the following objectives: to maxi-
mize vehicle safety, reliability, and resale value byminimizing breakdowns resulting from wear, and
minimizing cost and inconvenience by comput-
ing maintenance intervals based upon the spe-
cific manner in which each individual vehicle is
driven.
Maintenance intervals on motor vehicles have
conventionally been specified based upon accu-
mulated mileage. However, driving conditions
have a major influence on routine maintenance
requirements; distance traveled is only one of the
significant factors. A vehicle driven for 50,000
miles of short trips in the city with numerous cold
starts, prolonged periods of idling, stop-and-go
driving, and high engine speeds during accelera-
tion requires more frequent maintenance inter-
vals than a vehicle driven for 50,000 miles for
long distances at low engine speeds primarily at
operating temperature.
The advanced technologies at BMW have led to
the development of the unique BMW Condition
Based Service (CBS) system which computes
the actual optimum maintenance requirements
based not only upon the accumulated mileage,
but taking into account important factors such as
high or low engine speeds, short or long trip driv-
ing, and condition of the engine oil and brake
pads.
The BMW Maintenance Program
Condition Based Service (CBS)
CBS is a further development of the Service
Interval Indicator System. Sensors and sophisti-
cated algorithms take even more detailed
account of the various conditions of vehicle use.
The remaining times for selected maintenance
tasks as well as any legally prescribed dates are
displayed to you individually:
Engine oil
2

Brakes - front and rear separately
Microfilter
Brake fluid
Spark plugs
Vehicle check
Required State Inspection(s)
CBS thus determines the current and future
maintenance requirements. This data can also be
read from the vehicle key by your BMW Service
Advisor and used to propose the optimum scope
of maintenance.
Have maintenance and repair work performed by
your BMW center. Make sure that the mainte-
nance work is stamped in this Service and War-
ranty Information Statement. These entries are
the evidence of regular maintenance of your vehi-
cle and a requirement for warranty claims.
Disconnecting the battery during periods
of long-term storage will interrupt the
calculation of time-based services. Have all items
requiring time-based maintenance, such as
brake fluid and possibly also the engine oil and
microfilter, brought up to date by your BMW cen-
ter. Also see the section on battery care on page
15 of this statement.
Service Interval Display
Info Display screen contents
The distance remaining until your next service
briefly appears when you switch on the ignition.
The Info Display immediately switches to
its compute mode when you press one of
the two buttons in the turn signal indicator
lever.
Control Display screen contents
The current Status of Service items determined
by the CBS are shown in the Control Display.
You can view additional information on service
and maintenance procedures by selecting the
OB data menu.
1.Select and confirm
2. Select “Service” and confirm your entry
3. The display shows a list of selected service
and maintenance procedures, as well as any
required state inspections.
Red Sectors
The service deadline has already passed.
Yellow Sectors
The deadline for service or a state inspection is
approaching. Please contact your BMW center
for an appointment.
3

Green lamps
No service is currently required.
You can request more detailed information on
every entry.
Turn the controller to scroll through the list, then
confirm the selected entry.
Confirm to exit the list.
The vehicles current service status is automati-
cally saved in the vehicles ignition key. The Ser-
vice Advisor at your BMW center has a device
called a key reader. When your Service Advisor
inserts your key into the key reader, all pertinent
vehicle and servicing data will be available, and a
customized maintenance checklist is printed out
based on the specific operations called for by the
Condition Based Service.
The performance of certain subsequent mainte-
nance elements, as required by the BMW New
Vehicle Limited Warranty, will be specified at
intervals computed by the BMW Service Interval
Indicator as follows:
– Oil Service: Engine oil should be changed with
the engine at operating temperature.Note:
Change oil at least once a year.
All 2007 model year 3 Series vehicles are facto-
ry-filled with BMW High Performance Synthetic
oils. At the time of the printing of this booklet, the
following oils are strongly recommended and
approved by BMW:
•BMW High Performance 5W-30 Synthetic Oil
(BMW part number 07 51 0 017 866)
•Mobil 1 0W-40
BMW is evaluating various synthetic oils for
inclusion in our list of recommended engine oils.
For the most current list of synthetic oils, please
contact your BMW center, or call BMW of NorthAmerica, LLC. at 1 800 831-1117. You can also
obtain this information from our website,
www.bmwusa.com/.
BMW recommends that you check your engine
oil level whenever you add fuel to your vehicle. If
you need to add oil between oil changes and are
unable to obtain BMW High Performance Syn-
thetic Oil, Mobil 1 or another special oil on the
list, use a synthetic oil with an API rating of SH or
higher.
The following maintenance elements must be
performed at the mileage/time stated (time inter-
vals begin from the vehicles production date):
– Brake Fluid Service: Change brake fluid every
two years, or when specified by CBS.
– Oxygen Sensor Service: The oxygen sensor
deteriorates strictly on a mileage basis and
must therefore be replaced every 120,000
miles to maximize vehicle fuel economy and
minimize exhaust pollution. For the 328i
SULEV (PZEV) models, the oxygen sensor
must be replaced every 150,000 miles. The
replacement of the oxygen sensor is required
under the terms of the applicable BMW emis-
sion system warranties.
– Spark Plug Service:
328i — Replace at 100,000 miles, or when
specified by CBS.
335i — Replace at 45,000 miles, or when spec-
ified by CBS.
– The engine coolant has a lifetime rating and
does not need to be changed.
For your convenience, you may also wish to have
your BMW center perform any necessary opera-
tions to fulfill any state inspection requirements
in your area concurrent with the maintenance
elements specified above during other repairs.
Make sure that confirmation of maintenance
work is always entered in this Service and War-
ranty Information Booklet. You may need this for
any warranty claims that become necessary, and
later on as evidence that your car has been given
the correct and regular maintenance that justifies
its resale or trade-in value.
BMW has applied the most modern technologi-
cal advances not only to the design and produc-
tion of your vehicle, but also to computing of the
4

optimum maintenance interval for your type of
operations and driving style. Your BMW center
has made a substantial investment in unique
BMW special service tools to enable his BMW
factory trained service technicians to perform
quality repairs on your BMW in minimal time.
Your service technician looks forward to serving
your every service need and to help maximize
your satisfaction with your BMW, its longevity,
and resale value.
Quality Certification I
For a detailed list of items inspected, refer to the
Quality Certification I form provided to the Owner
at time of delivery. A copy of the form is on file at
the selling BMW center.
Special Note
The maintenance requirements for your vehicle
are determined dynamically by the Condition
Based Service (CBS) system. The maintenance
items stated herein reflect the latest information
available at the time of the printing of this state-
ment, and are subject to change. The most cur-
rent maintenance recommendations are available
from your authorized BMW center.
Maintenance summary
The Condition Based Service (CBS) system will
determine the requirement for performance of
the maintenance services described on this and
the following page. These services may be
required either individually or in conjunction with
other maintenance services.
Standard operations
Maintenance work
•Brief diagnostic test
•Verify Check Control messages
•Check indicator and warning lights
•Reset CBS display
Engine oil
Maintenance work
•Change the engine oil and oil filter. We recom-
mend BMW High Performance 5W-30 Syn-
thetic Oil P/N 07 51 0 017 866.
•After every 3rd engine oil change: Intake air
cleaner: replace air filter element (reduce
replacement interval in dusty operating
conditions).
•Parking brake: check function and pre-burnish
Microfilter
Maintenance work
•Replace ventilation microfilter
Front brake
Maintenance work
•Replace brake pads, clean brake pad contact
points in calipers.
•Brake discs: Check surface and thickness, if
necessary replace at extra charge*
Rear brake
Maintenance work
•Replace brake pads, clean brake pad contact
points in calipers.
•Brake discs: Check surface and thickness, if
necessary replace at extra charge*
•Parking brake: Check condition, brake lining
thickness and function, if necessary replace at
extra charge*.
*Unless covered by Maintenance Program
5

Customer Assistance Information
Your satisfaction with our product and the ser-
vices provided by authorized BMW centers is of
great importance to us. We take pride in our
product, as does the BMW center who services
it. If you should ever have a question regarding
your BMW centers service or your BMW’s perfor-
mance, we recommend that you contact your
authorized BMW center. Should you travel to an
unfamiliar area, the BMW center directory pro-
vided at the time of delivery will help you locate
the nearest authorized BMW center. The centers
listed are equipped to help you with matters
related to your BMW vehicle.
When contacting an authorized BMW center, we
suggest that depending upon the nature of your
contact, you discuss it with either the Sales, Ser-
vice, or Parts Manager.
As all matters are resolved at the BMW center
level, it is important that they be given the oppor-
tunity to provide a solution. Should you feel that
you were not provided with the proper response,
we urge you to contact the General Manager or
BMW Center Operator.
Despite the best intentions of all parties, a mis-
understanding may occur between you and your
BMW center. Should this occur and you require
further assistance, please contact the BMW NA
Customer Relations Department at 1 800
831-1117 or through our website @
www.bmwusa.com. When contacting us, we ask
that you provide the following information:
1. Your name, address and telephone number.
2. Vehicle Identification Number (last seven
digits).
3. Vehicles delivery date.
4. Vehicle mileage.
5. Selling BMW center’s name.
6. Servicing BMW cente’rs name.
7. Description of the problem.
A BMW NA Customer Relations Representative
will carefully review all the facts involved and let
you know what further action will be taken in con-
junction with your BMW center. Please remem-ber: the first step in resolving a complaint is to
contact the authorized BMW center that per-
formed the work on your vehicle. They have the
necessary equipment and the personnel to
achieve this goal.
We are confident that every effort will be made to
ensure your satisfaction.
Customer Assistance -
Notification
During a specific period (for example, the earlier
of 12 months or 12,000 miles, though this period
varies by state), some states require us or our
authorized BMW center, to repair in a reasonable
number of attempts, any defect or condition
which substantially impairs the use, value, or
safety of a new vehicle sold, leased or registered
in that state.
A reasonable number of attempts is generally
defined as (i) four or more attempts to repair the
same defect (the number of attempts vary by
state) or (ii) the vehicle is out of service by reason
of one or more repair(s) for more than a cumula-
tive total of 30 days (this period varies by state),
except for delays created by conditions beyond
our control.
If we are unable to correct a defect or condition
covered by these statutes in a reasonable num-
ber of attempts, we may be obligated either to
replace the vehicle or reimburse the owner/les-
see in an amount equal to the purchase price or
lease payments paid by the owner/lessee, less
the amount directly attributable to use of the
vehicle by the owner/lessee.
YOU SHOULD SEND WRITTEN NOTIFICATION
DIRECTLY TO BMW OF NORTH AMERICA OF
THE EXISTENCE OF AN ALLEGED DEFECT.
SEND WRITTEN COMMUNICATION TO THE
CUSTOMER RELATIONS AND SERVICES
DEPARTMENT ADDRESS LISTED BELOW.
BMW OF NORTH AMERICA, LLC
CUSTOMER RELATIONS AND SERVICES
DEPARTMENT
P.O. BOX 1227
WESTWOOD, NEW JERSEY 07675-1227
Telephone: 1 800 831-1117
23

5.BBBAUTO LINE staff may try to help resolve
your dispute through mediation. If mediation
is not successful, or if you do not wish to par-
ticipate in mediation, claims within the pro-
grams jurisdiction may be presented to an
arbitrator at an informal hearing. The arbitra-
tors decision should ordinarily be issued
within 40 days from the time your complaint
is filed; there may be a delay of 7 days if you
did not first contact BMW about your prob-
lem, or a delay of up to 30 days if the arbitra-
tor requests an inspection/report by an
impartial technical expert or further investiga-
tion and report byBBBAUTO LINE.
6. You are required to useBBBAUTO LINE
before asserting in court any rights or reme-
dies conferred by California Civil Code Sec-
tion 1793.22. You are not required to use
BBBAUTO LINE before pursuing rights and
remedies under any other state or federal law.
You are also required to useBBBAUTO LINE
before exercising rights or seeking remedies
created by Title I of the Magnuson-Moss
Warranty Act, 15 U.S.C. sec. 2301 et seq. If
you choose to seek redress by pursuing
rights and remedies not created by California
Civil Code Section 1793.22 or Title I of the
Magnuson-Moss Warranty Act, resort to
BBBAUTO LINE is not required by those
statutes.
7. California Civil Code Section 1793.2(d)
requires that, if BMW or its representative is
unable to repair a new motor vehicle to con-
form to the vehicles applicable express war-
ranty after a reasonable number of attempts,
BMW may be required to replace or repur-
chase the vehicle. California Civil Code Sec-
tion 1793.22(b) creates a presumption that
BMW has had a reasonable number of
attempts to conform the vehicle to its appli-
cable express warranties if, within 18 months
from delivery to the buyer or 18,000 miles on
the vehicles odometer, whichever occurs
first,one or more of the following occurs:
– The same nonconformity [a failure to con-
form to the written warranty that substan-tially impairs the use, value or safety of the
vehicle] results in a condition that is likely to
cause death or serious bodily injury if the
vehicle is driven AND the nonconformity has
been subject to repair two or more times by
BMW or its agents AND the buyer or lessee
has directly notified BMW of the need for
the repair of the nonconformity; OR
The same nonconformity has been subject to
repair 4 or more times by BMW or its agents
AND the buyer has notified BMW of the need
for the repair of the nonconformity; OR
The vehicle is out of service by reason of
repair of nonconformities by BMW or its
agents for a cumulative total of more than 30
calendar days after delivery of the vehicle to
the buyer.
NOTICE TO BMW AS REQUIRED ABOVE
SHALL BE SENT TO THE FOLLOWING
ADDRESS:
BMW of North America, LLC
Customer Relations and Services
Department
P.O. Box 1227
Westwood, New Jersey 07675-1227
1 800 831-1117
8. The following remedies may be sought in
BBB AUTO LINE: repairs, reimbursement for
money paid to repair a vehicle or other
expenses incurred as a result of a vehicle
nonconformity, repurchase or replacement of
your vehicle and compensation for damages
and remedies available under BMWs written
warranty or applicable law.
9. The following remedies maynotbe sought in
BBBAUTO LINE: punitive or multiple dam-
ages, attorneys fees, or consequential dam-
ages other than as provided in California Civil
Code Section 1794(a) and (b).
10. You may reject the decision issued by aBBB
AUTO LINE arbitrator. If you reject the deci-
sion, you will be free to pursue further legal
action. The arbitrators decision and any find-
ings will be admissible in a court action.
25