service BMW 325CI CONVERTIBLE 2005 User Guide
[x] Cancel search | Manufacturer: BMW, Model Year: 2005, Model line: 325CI CONVERTIBLE, Model: BMW 325CI CONVERTIBLE 2005Pages: 53, PDF Size: 1.04 MB
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BMW Engine Oil Service BMW Engine Oil ServiceBMW Engine Oil Service BMW Engine Oil Service
BMW Engine Oil ServiceDate/Stamp/SignatureBMW Engine Oil Service BMW Engine Oil ServiceBMW Engine Oil Service BMW Engine Oil Service
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BMW Inspection I BMW Inspection IBMW Inspection I BMW Inspection I
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BMW Engine Oil Service BMW Engine Oil ServiceBMW Engine Oil Service BMW Engine Oil Service
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BMW Engine Oil Service BMW Engine Oil ServiceBMW Engine Oil Service BMW Engine Oil Service
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BMW Inspection I BMW Inspection IBMW Inspection I BMW Inspection I
BMW Inspection I
Date/Stamp/Signature
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Date/Stamp/Signature
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The maintenance schedule as shown
is required for the proper functioning
of the emission control systems for
optimum vehicle performance and fuel
economy.
Abbreviations:
I - Inspect
R - Replace part(s) and/or fluid listed
Basic Engine
Engine oil....................................................
Engine oil filter..........................................
Fuel System
Air filter.......................................................
Ignition System
Spark plugs...............................................
Emission Control Components
Oxygen sensor..........................................
Emission Control Maintenance Schedule
3 Series and 325i, 325Ci, 325iT SULEV (PZEV)
Oxygen Sensor Service: The oxygen sensor deteriorates strictly on a mileage basis and must
therefore be replaced to maximize vehicle fuel economy and minimize exhaust pollution.
The mileage interval varies according to individual driving conditions and is determined by the
service interval indicator.
14
Oil Service
Inspection I
Oil Service
Inspection II
RRR R
RRR R
R
Replace at intervals of
100,000 miles
Replace at intervals of
120,000 miles
(SMG: 100,000 miles)3 Series
Oil Service
Inspection I
Oil Service
Inspection II
RRR R
RRR R
R
Replace at intervals of
100,000 miles
Replace at intervals of
150,000 miles 325i, 325Ci, 325iT
SULEV (PZEV)
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If your car is driven only for short distances of
less than 10 miles over a prolonged period of
time, without an occasional drive at highway
speeds, the engine’s charging system will not
maintain the battery. Insufficient use of the
vehicle could result in short term starting
problems and in the long term could damage
the battery.
In case the car is not operated for more than
four weeks it is advisable to:
a) consider using a proper trickle charger,
following the charger manufacturer’s
instructions, to maintain the battery’s state of
charge; or
b) consult your BMW center regarding battery
removal. Once removed, the battery must be
charged and stored in a cool, dry place
where it can be protected from freezing. If
the battery will be stored for over 3 months, it
must be recharged every 3 months, or else it
will become damaged and useless.
Please consult with your BMW center for
further guidance and information.
Corrosion Protection
Extensive corrosion protection measures
implemented by BMW now make it possible to
offer a twelve-year limited mileage anti-
corrosion warranty against rust perforation on
your vehicle provided that the vehicle is
maintained in accordance with the provisions
of the New Vehicle Limited Warranty as
outlined in the Warranty Section of this
Statement (page 30).
The major degree of corrosion protection is
due to the electrophoretic dip painting process
which cathodically deposits paint particles on
all body parts, attracting paint particles into the
minutest cavities or seams. Body parts are
designed to provide optimum corrosion
protection.During manufacture, exterior body parts
receive an additional corrosion protection coat.
Hood, trunk, doors and other body parts with
metal folds are coated with PVC and sealed
from the outside.
All floor panels receive a resilient coating of
PVC for maximum protection against damage
due to stones, etc.
Corrosion protection materials tested over
many years are applied to the surfaces of
cavities and to the entire underside of the
vehicle during and after assembly.
Requirements for maintaining the twelve-year
unlimited mileage anti-corrosion warranty are
outlined in the Warranty Section of this
Statement (page 32).
Restoring corrosion protection
Please take care that anti-corrosion material is
replaced when your car is repaired after body
or chassis damage.
BMW will not accept any liability for any
parts and accessories not approved by
BMW.
Underbody maintenance
The underbody has to be cleaned at least
once a year, in spring, with plain water in order
to remove mud, chemical sediments and other
deposits. If those materials are not removed,
corrosion (rust) will occur.
Your BMW center will do this anti-corrosion
service for you.
WARNING
Do not apply additional undercoating or rust-
proofing on or near the exhaust manifold,
exhaust pipes, catalytic converter or heat
shields. During driving, the substance used
for undercoating could overheat and cause
a fire.
Battery Care
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Your satisfaction with our product and the
services provided by authorized BMW centers
is of great importance to us. We take pride in
our product, as does the BMW center who
services it. If you should ever have a question
regarding your BMW center’s service or your
BMW's performance, we recommend that you
contact your authorized BMW center. Should
you travel to an unfamiliar area, the BMW
center directory provided at the time of delivery
will help you locate the nearest authorized
BMW center. The centers listed are equipped
to help you with all matters related to your
BMW vehicle.
When contacting an authorized BMW center,
we suggest that depending upon the nature of
your contact, you discuss it with either the
Sales, Service, or Parts Manager.
As all matters are resolved at the BMW center
level, it is important that they be given the
opportunity to provide a solution. Should you
feel that you were not provided with the proper
response, we urge you to contact the General
Manager or BMW Center Operator.
Despite the best intentions of all parties, a
misunderstanding may occur between you
and your BMW center. Should this occur and
you require further assistance, you may wish
to contact the BMW NA Customer Relations
Department at 1- 800-831-1117 or through our
website at www.bmwusa.com. When contact-
ing us, we ask that you provide the following
information:
1. Your name, address and telephone number.
2. Vehicle Identification Number (last seven
digits).
3. Vehicle’s delivery date.
4. Vehicle mileage.
5. Selling BMW center’s name.6. Servicing BMW center’s name.
7. Description of the problem.
A BMW NA Customer Relations Representa-
tive will carefully review all the facts involved
and let you know what further action will be
taken in conjunction with your BMW center.
Please remember: the first step in resolving a
complaint is to contact the authorized BMW
center that performed the work on your vehicle.
They have the necessary equipment and the
personnel to achieve this goal.
We are confident that every effort will be made
to ensure your satisfaction.
Customer Assistance
Information
22
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During a specific period (usually the earlier of
12 months or 12,000 miles, though this
period varies by state), some states
require us or our authorized BMW center,
to repair in a reasonable number of attempts,
any defect or condition which substantially
impairs the use, value, or safety of a new
vehicle sold, leased or registered in that
state.
A “reasonable number of attempts” is gener-
ally defined as (i) two or more attempts to
repair the same defect (the number of attempts
may vary by state) or (ii) that the same defect
has caused the vehicle to be out of service by
reason of repair for more than 30 days (this
period may vary by state), except for delays
created by conditions beyond our control.
If we are unable to correct a defect or condition
covered by these statutes in a reasonable
number of attempts, we may be obligated
either to replace the vehicle or reimburse the
owner/lessee in an amount equal to the
purchase price or lease payments paid by the
owner/lessee, less the amount directly
attributable to use of the vehicle by the owner/
lessee.
YOU SHOULD SEND WRITTEN NOTIFICA-
TION DIRECTLY TO BMW OF NORTH
AMERICA OF THE EXISTENCE OF AN
ALLEGED DEFECT. SEND WRITTEN
COMMUNICATION TO THE NATIONAL
CUSTOMER RELATIONS DEPARTMENT
ADDRESS LISTED BELOW.
BMW OF NORTH AMERICA
CUSTOMER RELATIONS DEPARTMENT
P.O. BOX 1227
WESTWOOD, NEW JERSEY 07675-1227
Telephone: 1-800-831-1117
Customer Assistance -
Notification
23
BBB Auto Line
If your concern is still not resolved to your
satisfaction, BMW offers additional assistance
through BBB AUTO LINE in ARKANSAS,
CALIFORNIA, IDAHO, IOWA, GEORGIA,
MINNESOTA and PENNSYLVANIA. BBB
AUTO LINE is a dispute resolution program
administered by the Council of Better Business
Bureaus. BBB AUTO LINE resolves disputes
through mediation or arbitration. Mediation is
an informal proceeding whereby a neutral
third party (mediator) helps the parties to
find an acceptable resolution. Arbitration is
also an informal proceeding in which an
impartial third party renders a decision after
a hearing at which both parties have an
opportunity to be heard. You can select
mediation or arbitration or both.
The program is free of charge to you, the
consumer but there are some minimum
requirements for participation in the program.
Please contact BBB AUTO LINE at the address
or phone number listed below for more details:
BBB AUTO LINE
4200 Wilson Boulevard, Suite 800
Arlington, VA 22203
1 (800) 955-5100
If you wish to use the program and you qualify
for participation, you will be required to provide
the following information:
➣Your name and address
➣The vehicle identification number (VIN)
➣The make, model and year of your vehicle
➣A description of the problem with your
vehicle.
BBB AUTO LINE will also ask you for other
information that may help resolve your
concerns, such as the purchase price of your
vehicle, any mileage at the time of purchase,
the current mileage, and copies of repair
orders.
BBB AUTO LINE will notify you when your
claim has been filed. If you decide to arbitrate
you may attend the hearing in person or by
telephone. You may bring witnesses and give
supporting evidence. You may also submit
Page 29 of 53
![BMW 325CI CONVERTIBLE 2005 User Guide • The same nonconformity [a failure to
conform to the written warranty that
substantially impairs the use, value or
safety of the vehicle] results in a condition
that is likely to cause death or ser BMW 325CI CONVERTIBLE 2005 User Guide • The same nonconformity [a failure to
conform to the written warranty that
substantially impairs the use, value or
safety of the vehicle] results in a condition
that is likely to cause death or ser](/img/1/44087/w960_44087-28.png)
• The same nonconformity [a failure to
conform to the written warranty that
substantially impairs the use, value or
safety of the vehicle] results in a condition
that is likely to cause death or serious
bodily injury if the vehicle is driven AND the
nonconformity has been subject to repair
two or more times by BMW or its agents
AND the buyer or lessee has directly
notified BMW of the need for the repair of
the nonconformity; OR
• The same nonconformity has been subject
to repair 4 or more times by BMW or its
agents AND the buyer has notified BMW of
the need for the repair of the nonconformity;
OR
• The vehicle is out of service by reason of
repair of nonconformities by BMW or its
agents for a cumulative total of more than
30 calendar days after delivery of the
vehicle to the buyer.
NOTICE TO BMW AS REQUIRED ABOVE
SHALL BE SENT TO THE FOLLOWING
ADDRESS:
BMW of North America, LLC
Customer Relations Department
P.O. Box 1227
Westwood, New Jersey 07675-1227
1 (800) 831-1117
8. The following remedies may be sought in
BBB AUTO LINE: repairs, reimbursement for
money paid to repair a vehicle or other
expenses incurred as a result of a vehicle
nonconformity, repurchase or replacement of
your vehicle and compensation for damages
and remedies available under BMW’s written
warranty or applicable law.
9. The following remedies may not be sought
in BBB AUTO LINE: punitive or multiple
damages, attorneys’ fees, or consequential
damages other than as provided in California
Civil Code Section 1794(a) and (b).
10. You may reject the decision issued by a
BBB AUTO LINE arbitrator. If you reject the
decision, you will be free to pursue further
legal action. The arbitrator’s decision and any
findings will be admissible in a court action.11. If you accept the arbitrator’s decision,
BMW will be bound by the decision, and will
comply with the decision within a reasonable
time not to exceed 30 days after we receive
notice of your acceptance of the decision.
12. Please call BBB AUTO LINE at 1-800-
955-5100 for further details about the
program.
BMW Import Processing Centers
As a BMW owner, you will experience BMW
quality first hand. Our dedication to excellence
in design, engineering, and service is among
the best in the world. And we invest heavily
every year in our people and facilities to
ensure that our quality standards are consis-
tently applied from the factory to the BMW
center. Part of that investment program is
devoted to our multi-million-dollar
Import Processing Centers staffed by our
highly trained specialists.
At these state-of-the-art facilities, each BMW is
given a thorough inspection after its trans-
atlantic shipment to the United States.
Imperfections in the mechanical and electrical
systems or damage to the sheet metal, paint,
trim or other components of the vehicle which
may occur during transportation from the
factory to the United States are normally
detected and corrected at the Import
Processing Centers in the United States.
Any defect in material or workmanship which
occurs during the warranty period is covered
under the New Vehicle Limited Warranty.
Special Programs
SOMETIMES BMW OF NORTH AMERICA
OFFERS A SPECIAL ADJUSTMENT
PROGRAM TO PAY ALL OR PART OF THE
COST OF CERTAIN REPAIRS BEYOND
THE TERMS OF THE WARRANTY. CHECK
WITH YOUR BMW CENTER TO DETER-
MINE WHETHER ANY ADJUSTMENT
PROGRAM IS APPLICABLE TO YOUR
MOTOR VEHICLE.
25
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26 The BMW Roadside Assistance Program
reflects BMW’s commitment to your complete
satisfaction with the BMW ownership
experience.
It is available for U.S. version BMWs in all 50
states, Canada, and Puerto Rico 24 hours a
day, 365 days a year.
It is a valuable benefit provided to you at no
additional cost. (Subject to certain limitations
and exclusions noted on pages 26-28).
Owner’s Eligibility
You are covered if your vehicle is:
– A new BMW automobile, distributed by
BMW NA, and purchased at an authorized
BMW center, OR;
– A new BMW automobile, purchased under
the BMW NA European Delivery Plan, OR;
– A new, U.S. version, BMW automobile
purchased under the Diplomatic or Military
Sales programs, operated in any of the 50
states, Canada and Puerto Rico.
Coverage is provided for the vehicle itself,
regardless of the driver. Protection is concurrent
with the New Vehicle Limited Warranty.
Getting Started
A temporary Roadside Assistance Identification
Card can be found inside of your vehicle
portfolio. It contains the 24-hour toll-free number
for Roadside Assistance.
For your convenience a decal, showing the
same information as the ID card, has been
affixed to the tool kit cover on the trunk lid.
In a few weeks you will receive a permanent
BMW Roadside Assistance ID card by mail. The
date of purchase and the vehicle identification
number (VIN) are embossed on the card.This card should be carried by the driver of
your BMW automobile.
Calling For Assistance
The toll-free BMW Roadside Assistance
number is answered by a BMW Roadside
Assistance service representative. In order for
you to receive quick and reliable services, it is
essential that you should provide detailed and
accurate information to the service
representative.
Be prepared to give:
1. Your name and address.
2. Your complete Vehicle Identification Number
(found on your vehicle registration or your
permanent BMW Roadside Assistance ID
card).
3. Model description of your vehicle.
4. Date of purchase.
5. License plate number of your vehicle.
6. Vehicle location (including nearby cross-
roads/intersections, highway mile markers,
street numbers, landmarks, etc.).
7. Location you are calling from (including a
telephone number where you can be
reached). If you are calling from a public
phone wait there for the return call. Do not
leave this location without informing the
Roadside Assistance service representative.
8. A description of your vehicle’s problem.
Specific and accurate information will
enable the Roadside Assistance service
representative to provide the proper help.
BMW Roadside Assistance
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27 From the information you provide, the BMW
Roadside Assistance service representative
will determine the type of help required.
Dispatch Service
A service provider will be dispatched to the
site of your disabled vehicle.
On-Site Assistance
On-site service for vehicle disablements such
as flat tires, dead batteries, and out of fuel
conditions is provided up to a maximum of
$100.00 per incident by BMW Roadside
Assistance.
The cost for parts and fuel, when used on-site,
are the responsibility of the owner/driver. The
New Vehicle Limited Warranty does not cover
any of the above on-site services.
Lock-Out
For security purposes, the driver will need to
prove ownership by presenting proper docu-
mentation, i.e., a valid drivers license, registra-
tion, etc. Lock-out service will be provided up to
a maximum of $100.00 per incident.
Towing Service
In the event of a mechanical breakdown
normally covered under the New Vehicle Limited
Warranty, your vehicle will be transported (at no
cost) to the nearest authorized BMW center. Your
vehicle is also covered in the event of an
accident or collision.
If a breakdown occurs after normal business
hours, your vehicle will be transported to a
secure location and transported to the
nearest authorized BMW center on the next
business day.If you request that the vehicle be taken to a
location other than the nearest authorized BMW
center, any additional expense will be your
responsibility.
However, you may request (at no cost) to be
taken to a different BMW center as long as it is
within 50 additional miles of the "nearest" BMW
center.
Towing requests for vehicles disabled because
of casualty, fire, act of God, or violation of law
(federal, state or local) are accepted at the
expense of the owner/driver.
If it is necessary for you to have your vehicle
towed through your own arrangements, you
must contact BMW Roadside Assistance for
prior authorization and instructions on claim
procedures. All claims must be submitted
within sixty (60) days of the disablement or
occurrence, accompanied by the original
receipts. Claims received after that time period
may not be honored and are subject to the full
discretion of BMW Roadside Assistance. If
BMW Roadside Assistance is not contacted for
"prior" authorization, the maximum coverage for
towing situations is $100.00.
Sign-and-Drive
In most instances, services provided under the
BMW Roadside Assistance Program do not
require immediate payment.
Usually, you will be able to sign a receipt, so the
provider of the service can be reimbursed
directly by BMW Roadside Assistance.
Parts, materials and fuel should be paid by you
directly to the provider of the services.
Trip Interruption Benefits
Trip interruption benefits are provided for
mechanical breakdowns as follows:
– Breakdowns that are warranty related, and;
Services