starting BMW 328I 2011 E90 Owner's Guide
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Page 198 of 286

BMW Assist
196
TeleService*
TeleService supports communication with your
BMW center.
>Data on the vehicle's service requirements
can be sent directly to the BMW center. In
this way, the BMW center can plan its work
in advance. This shortens the duration of
the service appointment.
>In the event of a breakdown, data on the
vehicle's condition can be sent directly to
Roadside Assistance
*.
>The service varies by country.
>Connection may incur charges.
>Services may be restricted abroad.
Requirements
>BMW Assist is activated.
>Wireless reception is available.
>The engine is running.
Concierge service*
When you call the BMW Assist Concierge ser-
vice, you can obtain information about, for
example, restaurants, emergency pharmacy
services, gas stations or hotels, as well as
receive the corresponding telephone numbers
and addresses.
You can then dial a phone number directly or
use an address for destination guidance
*.
Starting the concierge service
1."BMW Assist"
2."Concierge"3."Start service"
A voice connection is established to the BMW
Concierge service.
You are connected to an employee of the BMW
Concierge service to obtain the required infor-
mation. You can then have the phone number
and address sent to you and, for example, use it
for destination guidance in the navigation sys-
tem. Many hotels can be booked directly
through the BMW Assist Concierge service.
When an information message is received, a list
of the received messages is displayed automat-
ically. Open the message via the message list,
refer to page188.
Roadside Assistance
You can call BMW Roadside Assistance*
should you require help in the event of a break-
down.
Starting Roadside Assistance
Vehicle not equipped with BMW Assist
or BMW TeleService
1."BMW Assist"
2."Roadside Assistance"
The BMW Roadside Assistance number is
displayed. If a mobile phone
* is paired, a
connection is established to BMW Road-
side Assistance.
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197
Entertainment
Reference
At a glance
Controls
Driving tips Communications
Navigation
Mobility
Vehicle equipped with BMW Assist or
BMW TeleService
1."BMW Assist"
2."Roadside Assistance"
3."Start service"
TeleService Diagnosis*
TeleService Diagnosis enables the wireless
transmission of detailed vehicle data that are
important for vehicle diagnosis. TeleService
Diagnosis can be started after a prompt by
Roadside Assistance and termination of the
voice connection.
TeleService Help*
TeleService Help enables an in-depth diagno-
sis of the vehicle by Roadside Assistance via
wireless transmission. TeleService Help can be
started after a prompt by Roadside Assistance
and termination of the voice connection.
Starting TeleService Help
1.Park the vehicle in a safe place.
2.Set the parking brake.
3.The engine is running.
4."TeleService Help"
After completion of TeleService Help, a voice
connection is established to Roadside Assis-
tance.
Activating BMW Assist*
If the services included in a valid BMW Assist
subscription are not displayed, they may need
to be activated.
1.Make sure that the vehicle can determine its
current position. Reception is usually best
when you have an unobstructed view to the
sky.
2.Switch on the ignition.
3."Activate BMW Assist"
Activation may take several minutes. If another
menu is opened, activation continues running in
the background.
BMW Search*
BMW Search is an online portal that makes cer-
tain services available for use in your vehicle,
e.g. information on restaurants along your
route.
License conditions:
This product contains NetFront Browser soft-
ware of ACCESS Co., Ltd. Copyright © 2007
ACCESS Co., Ltd. All rights reserved. NetFront
is a trademark or registered trademark of
ACCESS Co., Ltd., in Japan and other coun-
tries.
T hi s s o f t wa r e i s b a s e d i n p a r t o n t h e w o r k o f t he
Independent JPEG Group.
Requirements
>Subscription to the optional Convenience
Plan.
>The vehicle is located within wireless net-
work coverage.
>The date setting on the Control Display
is current.
Page 200 of 286

BMW Assist
198
Starting BMW Search
1."BMW Assist"
2."BMW Search"
3.Select "OK", if necessary.
The BMW Search start page is displayed.
Using BMW Search
To select and display content:
>Turn the controller to highlight an element.
>Press the controller to display an element.
Opening the start page
1.Open "Options".
2."Display start page"
Loading a new page
1.Open "Options".
2."Reload"
Canceling
1.Open "Options".
2."Cancel loading"
Customer Relations
At a glance
Contact Customer Relations for information on
all aspects of your vehicle.
Calling Customer Relations
Vehicle equipped with BMW Assist or
BMW TeleService
1."BMW Assist"
2."Customer Relations"
3."Start service"
A voice connection is established to Customer
Relations.
Vehicle not equipped with BMW Assist
or BMW TeleService
1."BMW Assist"
2."Customer Relations"
The Customer Relations phone number is dis-
played. If the vehicle is equipped with the
mobile phone preparation package, a voice
connection is established.
Service Request*
At a glance
You can send a request to your BMW center to
arrange a service appointment. The TeleSer-
vice data is transmitted during a Service
Request. If possible, your BMW center will
establish contact with you.
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199
Entertainment
Reference
At a glance
Controls
Driving tips Communications
Navigation
Mobility
Starting a Service Request
1."BMW Assist"
2."Service Request"
3."Start service"
Automatic Service Request*
The TeleService data necessary for servicing
the vehicle are automatically sent to your BMW
center prior to the service deadline. If possible,
the center will contact you and a service
appointment can be arranged.
You can check when the BMW center was noti-
fied.
1."Vehicle Info"
2."Vehicle status"
3.Open "Options".
4."Last Service Request"
Data transfer*
The status of the data transfer is displayed.
1."BMW Assist"
2.Open "Options".
3."Data transfer"
Service status*
Displaying available services
Display of all services available in the vehicle.
1."BMW Assist"
2."Service status"
3."Available services"
BMW Assist, activating
If the services included in a BMW Assist sub-
scription are not displayed, they may need to be
activated.
"Activate BMW Assist"
Page 205 of 286

Mobility
203Reference
At a glance
Controls
Driving tips
Communications
Navigation
Entertainment
Observe the following when refueling
When handling fuels, follow the safety
instructions provided at filling stations;
otherwise, there is a risk of personal injury or
property damage.<
When refueling, insert the filler nozzle com-
pletely into the filler pipe. Avoid lifting the filler
nozzle while filling the tank, as that would lead
to
>Premature pump shutoff
>Reduced efficiency of the fuel-vapor recov-
ery system.
The fuel tank is full when the filler nozzle clicks
off the first time.
Fuel tank capacity
Refuel as soon as possible once your
cruising range falls below 30 miles/
50 km; otherwise, engine functions are not
ensured and damage can occur.<
Gasoline engine
Approx. 16.1 US gallons/61 liters, including the
reserve capacity of 2.1 US gallons/8 liters.
Diesel engine
Approx. 16.1 US gallons/61 liters, including the
reserve capacity of 1.7 US gallons/6.5 liters.
Fuel specifications
Gasoline engine: required fuel
Do not refuel with leaded fuel; otherwise,
the catalytic converter will be damaged.
Do not fill the tank with E85, i.e. fuel containing
85Ξ ethanol, nor with FlexFuel. Otherwise, the
engine and fuel supply system will be dam-
aged.<
Super Premium Gasoline/AKI 91
This gasoline is highly recommended.
However, you may also use gasoline with less
AKI. The minimum AKI Rating is:
>323i, 328i/xDrive: 87
>335i/xDrive: 89.
If you use gasoline with this minimum AKI Rat-
ing, the engine may produce knocking sounds
when starting at high outside temperatures.
This has no effect on the engine life.
Do not use any gasoline below the speci-
fied minimum fuel grade. Otherwise, the
engine could be damaged.<
Use high-quality brands
Field experience has indicated significant dif-
ferences in fuel quality: volatility, composition,
additives, etc., among gasolines offered for sale
in the United States and Canada. Fuels contain-
ing up to and including 10Ξ ethanol or other
oxygenates with up to 2.8Ξ oxygen by weight,
that is, 15Ξ MTBE or 3Ξ methanol plus an
equivalent amount of cosolvent, will not void the
applicable warranties with respect to defects in
materials or workmanship.
The use of poor-quality fuels may result in
drivability, starting and stalling problems
especially under certain environmental condi-
tions such as high ambient temperature and
high altitude.
Should you encounter drivability problems
which you suspect could be related to the fuel
y o u a r e u s i n g , w e r e c o m m e n d t h a t y o u r e s p o n d
by switching to a recognized high-quality brand
such as gasoline that is advertised as Top Tier
Detergent Gasoline.
Failure to comply with these recommendations
may also result in unscheduled maintenance.<
Page 206 of 286

Refueling
204
BMW Advanced Diesel: required fuel
Ultra-low sulfur diesel
The engine of your BMW is designed for diesel
with low sulfur content:
Ultra-low sulfur diesel ASTM D 975-07a.
Refuel with ultra-low sulfur diesel only.
The percentage of biodiesel in the fuel
m u s t n o t e x c e e d 5 % ; t h i s t y p e o f f u e l i s r e f e r r e d
to as B5. Do not refuel with gasoline. If you have
accidentally refueled with the wrong fuel, e.g.
with gasoline, do not start the engine; other-
wise, engine damage may occur.<
If you have refueled with the wrong fuel, contact
your BMW center.
The filler neck is designed for refueling at
diesel fuel pumps.
If the filler nozzle cannot be inserted into your
BMW's filler pipe, please ensure that you are
refueling at a diesel fuel pump and that it is
equipped with a diesel filler nozzle.<
In the event the Ultra-Low Sulfur Diesel
fuel cannot be fully inserted into the fuel
filler neck, please contact BMW Roadside
Assistance for instructions on how to add fuel.
For more information on BMW Roadside Assis-
tance, refer to page246.<
Winter diesel
To ensure that the diesel engine remains oper-
ational in the winter, please use winter diesel,
which is available at gas stations during winter
months. The fuel filter heating system, included
as a standard feature, prevents disruption of the
fuel supply while driving.
Do not add additives, including gasoline;
otherwise, engine damage may occur.<
BMW Advanced Diesel
The concept
BMW Advanced Diesel reduces nitrogen oxide
in the diesel emissions of your vehicle by means
of a mechanism that injects diesel exhaust fluid,
a reduction agent, into the exhaust tract.
A chemical reaction occurs in the catalytic
converter that minimizes the nitrogen oxide
content.
To be able to start the engine as usual, a suffi-
cient amount of diesel exhaust fluid must be
present in a separate reservoir.
Warming the system
To warm the system to its operating tempera-
ture after starting with a cold engine, the auto-
matic transmission delays shifting to the next
higher gear, if necessary.
Reserve display
A display in the instrument cluster informs you
about the remaining distance you can drive with
the fluid remaining in the reservoir.
The reserve display appears beginning at
approx. 1,000 miles/1,600 km before the sup-
ply is used up.
When this reserve display appears in the
instrument cluster, have diesel exhaust
fluid refilled to avoid not being able to start the
engine.<
Page 210 of 286

Wheels and tires
208
Wheels and tires
Tire inflation pressures
Information for your safety
It is not merely the tires' service life, but also
driving comfort and, to a great extent, driving
safety that depend on the condition of the tires
and the maintenance of the specified tire pres-
sure.
Check the tire inflation pressure regularly
and correct it, if necessary: at least twice a
month and before starting long trips. If you fail
to observe this precaution you may be driving
on tires with incorrect tire pressures, a condi-
tion that can not only compromise your vehi-
cle's driving stability, but also lead to tire dam-
age and the risk of an accident. Do not drive
with deflated, i.e. flat tires, except when using
run-flat tires. A flat tire will seriously impair your
vehicle's handling and braking response.
Attempts to drive on a flat tire can lead to loss of
control over the vehicle.<
Checking pressure
Only check tire inflation pressure when the
tires are cold. This means after a maximum of
1.25 miles/2 km driving or when the vehicle has
been parked for at least 2 hours. When tires are
warm, the tire inflation pressure is higher.
After correcting the tire inflation pressure,
reset the Tire Pressure Monitor, refer to
page90, or reinitialize the Flat Tire Monitor,
refer to page88.<
Inflation pressure specifications
The tables below provide all the correct inflation
pressures for the specified tire sizes at ambient
temperature.
The inflation pressures apply to the tire
sizes approved and tire brands recom-
mended by BMW; a list of these is available
from your BMW center.<
For correct identification of the right tire infla-
tion pressures, observe the following:>Tire sizes for your vehicle
>Load conditions
>Maximum allowable driving speed
Tire inflation pressures for driving up
to 100 mph or 160 km/h
For normal driving up to 100 mph or 160 km/h
and to achieve optimum driving comfort, adjust
pressures to the respective tire inflation pres-
sures listed on the following pages in the col-
umns for traveling speeds up to a maximum of
100 mph or 160 km/h.
These tire inflation pressures can also be found
on the driver's side door post when the driver's
door is open.
The maximum permissible speed for
these tire pressures is 100 mph or
160 km/h. Do not exceed this speed; otherwise,
tire damage and accidents could occur.<
Tire inflation pressures for driving
above 100 mph or 160 km/h
In order to drive at maximum speeds in
excess of 100 mph or 160 km/h, adjust
pressures to the respective tire inflation pres-
sures listed on the following pages in the col-
umns for traveling speeds including those
exceeding 100 mph or 160 km/h. Otherwise,
tire damage and accidents could occur.<
Observe all national and local maximum speed
limits; otherwise, violations of the laws could
occur.
Page 228 of 286

Under the hood
226
Important parts of the engine compartment
1Gasoline engine: expansion tank for cool-
ant, refer to page230
Diesel engine: the expansion tank is located
on the other side of the vehicle
2Washer fluid filler neck for headlamp clean-
ing system and window washer system,
refer to page623Jump-starting connection, refer to
page247
4Filler neck for engine oil, refer to
Adding engine oil
5Dipstick for engine oil, refer to
Checking oil level
Page 246 of 286

Replacing components
244
Changing wheels
Your BMW is equipped with run-flat tires as
standard. This eliminates the need to change a
wheel immediately in the event of a puncture.
For information on continuing to drive with a
damaged tire, refer to Indication of a flat tire on
page89.
The symbol identifying run-flat tires is a circle
with the letters RSC on the sidewall, refer to
Run-flat tires, page223.
When mounting new tires or changing over
from summer to winter tires and vice versa,
mount run-flat tires for your own safety. In the
event of a flat, no spare wheel is available. Your
BMW center will be glad to advise you. Refer
also to New wheels and tires, page223.
The tools for changing wheels are avail-
able as optional accessories from your
BMW center.<
Jack mounting points
The jacking points are at the positions shown in
the illustration.
Vehicle battery
Battery care
The battery is 100 % maintenance-free, the
electrolyte will last for the life of the battery
when the vehicle is operated in a temperate cli-
mate. Your BMW center will be glad to advise in
all matters concerning the battery.
Battery replacing
Only use vehicle batteries that have been
approved for your vehicle by the manu-
facturer; otherwise, the vehicle could be dam-
aged and systems or functions may not be fully
available.<
After a battery replacement, have the battery
registered on the vehicle by your service center
to ensure that all comfort functions are fully
available.
Charging the battery
Only charge the battery in the vehicle via the
terminals in the engine compartment with the
engine off. Connections, refer to Jump-starting
on page247.
Disposal
Have old batteries disposed of by your
BMW center or bring them to a recycling
center. Maintain the battery in an upright posi-
tion for transport and storage. Always secure
the battery against tipping over during trans-
port.<
Page 249 of 286

Mobility
247Reference
At a glance
Controls
Driving tips
Communications
Navigation
Entertainment
First aid pouch*
Some of the articles contained in the first aid
pouch have a limited service life. Therefore,
check the expiration dates of the contents reg-
ularly and replace any items in good time, if nec-
essary.
Sedan
The first aid pouch is located on the right-hand
side of the cargo area in a storage area.
Sports Wagon
The first aid pouch is located in the cargo area
behind the left-hand trim panel.
Warning triangle*
Sedan
The warning triangle is located in a holder in the
trunk lid. Press the tabs to take it out.
Sports Wagon
The warning triangle is located behind the left-
hand trim panel in the cargo area. Press the tab
to take it out.
Jump-starting
If the car's own battery is flat, your BMW's
engine can be started by connecting two
jumper cables to another vehicle's battery.
You can also use the same method to help start
another vehicle. Only use jumper cables with
fully-insulated clamp handles.
Do not touch any electrically live parts
when the engine is running, or a fatal acci-
dent may occur. Carefully adhere to the follow-
ing sequence, both to prevent damage to one or
both vehicles, and to guard against possible
personal injuries.<