phone BMW 328I COUPE 2012 Owner's Guide

This chapter describes how to usethe telephone, BMW Assist and BMW TeleServices.
Communications
Online Edition for Part no. 01 40 2 609 333 - \251 08/11 BMW AG

204
CommunicationsTe l e p h o n e
Telephone
Vehicle equipment
In this chapter, all production, country, and
optional equipment that is offered in the model
range is described. Equipment is also described
that is not available because of, for example,
selected options or country version. This also
applies to safety related functions and systems.
Overview
The concept
Mobile phones or other external devices, e.g.
audio players, can be connected to the vehicle
via Bluetooth.
Bluetooth® is a registered trademark of Blue-
tooth® SIG, Inc.
After being paired once, when the ignition is
switched on, these devices are automatically
detected as soon as they are present in the
vehicle and can be controlled via iDrive, by the
buttons on the steering wheel, and by voice.
Depending on whether they are functioning as a
telephone and/or as an audio source, external
devices can be used via the vehicle. The tele-
phone functions will be described below. Oper-
ation of audio functions, refer to page 197.
Up to four external devices can be paired.
It may be necessary for some functions to be
activated by the mobile phone provider or ser-
vice provider. Only make entries when traffic conditions
permit. Do not hold the mobile phone in
your hand while you are driving; use the hands-
free system instead. Otherwise, you may
endanger vehicle occupants and other road
users. <
Snap-in adapter
The snap-in adapter makes it possible:
>Accommodate the mobile phone.
> Recharge its battery.
> Connect it to an external antenna of the
vehicle.
This assures a better network connection
and constant sound quality.
Suitable mobile phones
For precise information about which mobile
phones and external devices with a Bluetooth
interface are supported by the mobile phone
preparation, go to www.bmwusa.com/
bluetooth.
Displaying vehicl e identification
number and software part number
Checking which mobile phones are supported
by the mobile phone pr eparation requires the
vehicle identification number and software part
number. The software ve rsion of the mobile
phone may also be required.
1. "Telephone"
2. Open "Options".
3. "Bluetooth® info"
4. "Display system information"
With a certain software version, these suitable
mobile phones support the vehicle functions
described below.
With other mobile phones or software versions,
malfunctions may occur.
A mobile phone that is connected to the vehicle
should not be operated via the mobile phone
keypad; otherwise, ma lfunctions may occur.
It is possible to perform a software update, refer
to page 201.
Online Edition for Part no. 01 40 2 609 333 - \251 08/11 BMW AG

205
Te l e p h o n e
Communications
Notes
At high temperatures, the charging function of
the mobile phone may be limited and some
functions may no longer be carried out.
When using the mobile phone via the vehicle,
follow the operating instructions of the mobile
phone.
Pairing/unpairing mobile
phone
General information
The following functions are available:
>
Using a mobile phone as a telephone.
> Using the mobile phone as an auxiliary
phone.
> Using the mobile phone as an audio source.
> Using an audio device as an audio source,
refer to page 197.
Requirements
>Suitable mobile phone, refer to page 204.
> Mobile phone operational.
> Bluetooth activated in vehicle, refer to
page 207, and in the mobile phone.
> Bluetooth presets in the mobile phone are
required, e.g. connection not confirmed or
visible, refer to Owner's Manual for the
mobile phone.
> Deactivating Bluetooth audio, refer to
page 205.
> A number with at least 4 and at most
16 digits has been established as the Blue-
tooth passkey. Only required once for pair-
ing.
> Ignition switched on.
Activating/deactivating Bluetooth link
Bluetooth is not permi tted everywhere. Comply
with all safety guide lines and regulations. 1.
"Telephone"
2. Open "Options".
3. "Bluetooth®"
Additional functions
Auxiliary phone
A mobile phone can be used as an auxiliary
phone.
Incoming calls to the auxiliary phone can be
accepted, refer to page 209. Missed calls to the
auxiliary phone are shown in the Control Dis-
play.
Office
Contacts, appointments, tasks, notes, text
messages, and e-mails are imported from the
mobile phone into the vehicle.
Audio source
A mobile phone can be used as an audio source.
Activating/deactivating additional
functions
To use these functions in the vehicle, activate
them before pairing. For information on suitable
mobile phones that support these functions,
refer to page 204.
1. "Telephone"
2. "Bluetooth® (phone)"
3. Open "Options".
4. "Configure Bluetooth®"
Online Edition for Part no. 01 40 2 609 333 - \251 08/11 BMW AG

206
CommunicationsTe l e p h o n e
5.Select the desired additional function:
>"Additional telephone"
> "Office"
> "Bluetooth® audio"
If an additional function is deactivated, it cannot
be assigned to a phone.
Pairing and connecting a device
Only pair the device when the vehicle is
stopped; otherwise, inattention may lead
to endangerment of passengers or other road
users. <
1. "Telephone"
2. "Bluetooth® (phone)"
3. "Add new phone"
The Bluetooth name of the vehicle is dis-
played.
4. To perform other operations on the mobile
phone, refer to the owner's manual for the
device: e.g. search for and connect Blue-
tooth device or a new device.
The Bluetooth name of the vehicle appears
on the mobile phone display.
5. Select the Bluetooth name of the vehicle on
the mobile phone display.
You will be prompted by iDrive or the mobile
phone to enter the same Bluetooth pass-
key. 6.
Enter the passkey and confirm.
7. Select the functions for which the mobile
phone is to be used.
8. "OK"
If pairing was successful, the mobile phone
appears at the top of the list of devices.
Functions supported by the mobile phone and
audio device are displayed as symbols during
the pairing.
White symbol: function active.
Gray symbol: function inactive.
Four devices can be paired with the vehicle
simultaneously. Three devices can be con-
nected to the vehicle simultaneously.
If the pairing was not succ essful: what to do if…,
refer to page 208.
Following the initial pairing
>The mobile phone is de tected/connected in
the vehicle within a short period of time
when the engine is running or the ignition is
switched on.
> The phone book entries of the telephone
that are stored on the SIM card or the
mobile phone are imported into the vehicle
once the device is detected, depending on
the mobile phone.
SymbolFunction
Telephone
Auxiliary phone
Audio source
Online Edition for Part no. 01 40 2 609 333 - \251 08/11 BMW AG

207
Te l e p h o n e
Communications
>
Four devices can be paired.
> Specific settings may be necessary in some
mobile phones, e.g. authorization or a
secure connection, refer to the Owner's
Manual for the mobile phone.
Connecting a particular device
If more than one device is detected by the vehi-
cle, the device at the top of the list is connected.
Another detected device may be connected to
the vehicle. A different device can be connected
by selecting it.
1. "Telephone"
2. "Bluetooth® (phone)"
All paired devices are listed.
3. Select the device to be connected.
The functions assigned before the unpairing of
the device are assigned to the device when it is
reconnected. If a device is already connected,
then these functions ar e deactivated if neces-
sary.
Configuring devices
Additional functions can be activated or deacti-
vated in paired and connected devices.
1. "Telephone"
2. "Bluetooth® (phone)"
3. Highlight the device to be configured.
4. Open "Options".
5. "Configure phone" 6.
Select the desired functions. At least one
function must be selected.
>"Telephone"
> "Additional telephone"
> "Audio"
7. "OK"
If a device is assigned a function, this may deac-
tivate the function in an already connected
device and cause the other device to be
unpaired.
Exchanging the telephone and auxiliary
phone
If the telephone and auxiliary phone are con-
nected to the vehicle, the function can be
swapped between the two devices.
1. "Telephone"
2. "Bluetooth® (phone)"
3. "Swap phone/addit. phone"
Unpairing device
1."Telephone"
2. "Bluetooth® (phone)"
All paired devices are listed.
3. Highlight the device to be unpaired.
4. Open "Options".
Online Edition for Part no. 01 40 2 609 333 - \251 08/11 BMW AG

208
CommunicationsTe l e p h o n e
5."Remove phone from list"
What to do if…
For information on suitable mobile phones,
refer to page 204.
The mobile phone could not be paired or con-
nected.
> Is Bluetooth activated in the vehicle and in
the mobile phone? Acti vate Bluetooth in the
vehicle and in the mobile phone.
> Do the Bluetooth passkeys on the mobile
phone and the vehicl e match? Enter the
same passkey on the mobile phone and via
iDrive.
> Is the passkey input taking longer than
30 seconds? Repeat the pairing procedure.
> Are too many Bluetooth devices connected
to the mobile phone? If so, delete the con-
nections with other devices on the mobile
phone.
> Is the audio connection activated? Deacti-
vate the audio connection.
> Is the mobile phone in power economy
mode or does it only have a small amount of
battery charge rema ining? Charge the
mobile phone in the snap-in adapter or via a
charging cable.
> Depending on the mobile phone, it may only
be possible to connect one device to the
vehicle. Unpair the connected device from
the vehicle and only pair and connect one
device. Is the mobile phone no longer responding?
>
Switch the mobile phone off and back on
again. Repeat the pairing procedure.
> Is the ambient temperature too high or too
low? Do not subject yo ur mobile phone to
extreme ambient temperatures.
Telephone functions not possible.
> Is the mobile phone pa ired as an auxiliary
phone and is the aux iliary phone function
deactivated? Activa te the function.
> Outgoing call not po ssible? Connect the
mobile phone as a telephone.
Phone book entries are not displayed, not all of
them are displayed, or they are displayed
incompletely.
> The transfer of phone book entries has not
yet completed.
> In some cases, only the phone book entries
of the mobile phone or the SIM card will be
transferred.
> It may not be possible to display phone
book entries with special characters.
> The number of phone book entries to be
stored is too high.
> The data volume of th e phone book entry is
too great, e.g. due to additionally stored
information such as no tes? Reduce the data
volume.
> Is the mobile phone connected as an audio
source or auxiliary phone? The mobile
phone must be connected as a telephone.
The telephone connecti on quality is low.
> Depending on the mobile phone, it is possi-
ble to adjust the stre ngth of the Bluetooth
signal.
> Insert the mo

bile phone into the snap-in
adapter or place it in the vicinity of the cen-
ter console.
> Adjust the volume of the microphone and
speaker separately.
Online Edition for Part no. 01 40 2 609 333 - \251 08/11 BMW AG

209
Te l e p h o n e
Communications
If you have gone through all items in the list and
still cannot activate the de
sired function, please
check the website www.bmw.com/bluetooth
for further notes or contact Customer Relations
or a BMW center.
Operation
Adjusting volume
Turn the knob until the desired volume is
reached. The setting is stored for the remote
control currently in use.
The vehicle automatically adjusts the volume of
the microphone on the mobile phone and the
volume of the person on the phone with you.
Depending on the mobile phone, it may be nec-
essary to adjust the volumes.
Adjustments are only possible during a call and
must be carried out separately for each phone.
When the telephone is unpaired, this deletes
the settings.
1. "Settings"
2. "Tone"
3. "Volume settings"
4. To select the desired setting:
"Microphone" or "Loudspeak."
5. To adjust: turn the controller.
6. To store: press the controller.
Incoming call
Receiving calls
If the number of the caller is stored in the phone
book and is transmitted by the network, then
the name and number of the contact are dis-
played; otherwise, only the number is dis-
played.
If a contact is assigned more than one phone
number, then only the name of the caller is dis-
played.
With calls to the auxiliary phone, only the num-
ber is displayed if it is transmitted by the net-
work.
An incoming call to the auxiliary phone is auto-
matically rejected if a ca ll with the phone is cur-
rently active.
Accepting a call
Press the button on the steering wheel
or "Accept"
Rejecting a call
"Reject"
The caller is connected to your mailbox if it has
been activated.
Online Edition for Part no. 01 40 2 609 333 - \251 08/11 BMW AG

210
CommunicationsTe l e p h o n e
Ending a call
Press the button on the steering wheel
or
1."Telephone"
2. "Active calls"
3. "End call"
Entering phone numbers
Dialing a number
When entering phone numbers, you can switch
between entering letters and numbers.
Service numbers can be entered more easily,
e.g. 1-888-BMW-CARD.
1."Telephone"
2. "Dial number"
3. Select the digits individually.
4. Switch to letters if necessary.
Select the symbol.
Select the letters individually.
5. Select the symbol.
Select the symbol to switch to numbers. It is also possible to enter phone numbers by
voice. Only numbers can be spoken aloud.
Association of letters/numbers
Calls with multiple parties
General information
It is possible to switch
between two calls or to
connect two calls to establish a conference call.
These functions must be supported by the
mobile phone and by the service provider.
Accepting a call while speaking to
another party
This function may have to be activated by the
service provider and the mobile phone may
need to be adjusted for this.
When a second call comes in during an ongoing
call, a call-waiting signal sounds.
"Accept"
The call is accepted and the existing call is put
on hold.
Establishing a second call
Establish another call during an active call.
1. "Telephone"
2. "Active calls"
3. "Hold"
LetterNumber
ABC 2
DEF 3
GHI 4
JKL 5
MNO 6
PQRS 7
TUV 8
WXYZ 9
Online Edition for Part no. 01 40 2 609 333 - \251 08/11 BMW AG

211
Te l e p h o n e
Communications
The existing call is put on hold.
4. D ial the new phone num ber o r se lect it fro m
a list.
"Return"
The call on hold is continued.
Switching between two calls, toggling
Active call: highlighted.
The call on hold is identified with:
"on hold...".
"Swap calls"
The phone switches to the call on hold.
Establishing a conference call
Two calls can be connec ted to a single tele-
phone conference call. 1.
Establish two calls.
2. "Conference call"
When terminating a conference call, both calls
are ended. If one call is terminated by another
party, the other call can be continued.
Muting the microphone
The microphone can be muted in active calls.
1. "Telephone"
2. "Active calls"
3. "Microphone mute"
The muted microphone is automatically acti-
vated:
> If a new call is made.
> When switching between callers on hold.
Online Edition for Part no. 01 40 2 609 333 - \251 08/11 BMW AG

212
CommunicationsTe l e p h o n e
Keypad dialing
Use keypad dialing to gain access to network
services or to control de vices, e.g. to remotely
access an answering machine. This requires
the DTMF code.
1. "Telephone"
2. Select contact from a list or "Dial number"
3. "Keypad dialing"
4. Enter a DTMF code.
Phone book
Displays
The phone book accesses the contacts of the
telephone and shows all contacts for which a
phone number is entered. The entries can be
selected to make a call.
1. "Telephone"
2. "Phone book"
A symbol indicates the storage location of the
contacts, refer to page 218.
Calling a contact
Contacts with a stored phone number: select
the desired contact. Th e connection is estab-
lished.
Contacts with more than one stored phone
number: select the desired contact and then
select the phone number. The connection is
established.
Editing a contact
Changing entries in the "Contacts" menu. If a
contact is changed, the changes are not stored
in the mobile phone. A copy of the entry is
stored in the vehicle.
1. Highlight the contact.
2. Open "Options".
3. "Edit entry"
The contact can be edited.
Redialing
General information
The list of dialed number s in the mobile phone
are transferred to the vehicle, depending on the
mobile phone. In some cases, only numbers
that were dialed from the vehicle are displayed.
The last 20 phone numbers dialed are dis-
played. The sorting of the phone numbers
depends on the mobile phone.
Dialing the number via iDrive
1. "Telephone"
2. "Redial"
3. Select the desired entry and phone number,
if necessary.
SymbolMeaning
Contact with a stored phone number.
Contact with more than one stored
phone number.
Call not possible. The mobile phone
has no reception or network or a Ser-
vice Request is currently active.
Online Edition for Part no. 01 40 2 609 333 - \251 08/11 BMW AG