tires BMW 5 SERIES 2004 E60 Service and warranty information

BMW Maintenance Program –
2004 525i, 530i, 545i
Maintenance Programs are a benefit
designed to help reduce the cost of owner-
ship.
2004 5 Series model vehiclespurchased
from any Authorized BMW center in the
United States or Puerto Rico are covered by
Full Maintenance for 48 months or 50,000
miles, whichever occurs first. Coverage
begins on the date of first retail sale or the
date the vehicle is first placed in service as a
demonstrator or company vehicle, whichever
is earlier.
Any authorized BMW center in the United
States or Puerto Rico will perform the sched-
uled maintenance services on your vehicle at
no expense to you. The maintenance sched-
ule intervals are based on average driving
conditions and operation.
Should you
request more frequent maintenance
service, the cost of these services will not
be covered by the Maintenance Program.
Coverage
Full Maintenancecovers all factory recom-
mended maintenance, as determined by the
Service Interval Indicator System. Additional
items that need replacement due to normal
wear and tear, and that are not covered by
the original New Vehicle Limited Warranty -
such as brake pads, brake rotors, and wiper
blades inserts - are included, provided wear
and tear exceeds BMW wear limits. Any
adjustments required due to normal operating
conditions are also included. See pages 6-7
of this statement for additional information.
Maintenance Intervals
Time intervals should be followed using the
maintenance interval as indicated by the
BMW Service Interval Display.
This BMW Service and Warranty Information
Statement should be presented to your BMW
center when maintenance is required. Your
BMW center will stamp this book document-
ing the services or maintenance performed.
Exclusions from coverage
-Items reimbursable under your New
Vehicle Limited Warranty.
- Gasoline.
- Windshield washer additive (except when
in conjunction with scheduled maintenance).
- Tires, wheel alignment, tire balance and
rotation.
- Wear and tear of soft trim items, such as:
seats, carpets, moldings, headliner, door
panels and all chrome trim.
- Damage detected when performing the
rust perforation inspection.
- Damage which results from negligence,
improper operation of the vehicle, wear and
tear or deterioration due to driving habits or
conditions, improper repair, environmental
influences, flood, accident or fire damage,
road salt corrosion, alteration, installation of
non-BMW accessories, or use of improper,
poor quality or contaminated fuel.
- Altered or unreadable Vehicle Identification
Number (VIN) or odometer irregularities or
vehicles where the true mileage cannot be
determined.
- Maintenance or repair after the vehicle is
deemed a total loss.
- Maintenance or repairs performed by other
than an Authorized BMW center within the
United States or Puerto Rico.
- Vehicles used in competitive events.
- Oil changes performed outside the recom-
mended maintenance intervals as indicated
by the Service Interval Display.
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Maintenance summary
The Service Interval Indicator System (CBS)
will determine the requirement for perform-
ance of the maintenance services described
on this and the following page. These
services may be required either individually or
in conjunction with other maintenance
services.
Standard operations
Maintenance work
• Brief diagnostic test
• Verify Check Control messages
• Check indicator and warning lights
• Reset CBS display
Engine oil
Maintenance work
• Change the engine oil and oil filter. We
recommend BMW High Performance 5W-30
Synthetic Oil P/N 07 51 0 017 866.
• After every 3rd engine oil change:
Intake air cleaner: replace air filter element
(reduce replacement interval in dusty
operating conditions).
• Parking brake: check function
Microfilter
Maintenance work
• Replace ventilation microfilter
Front brake
Maintenance work
• Replace brake pads, clean brake pad
contact points in calipers.
• Brake discs:
Check surface and thickness, if necessary
replace at extra charge*
Rear brake
Maintenance work
• Replace brake pads, clean brake pad
contact points in calipers.
• Brake discs:
Check surface and thickness, if necessary
replace at extra charge*
• Parking brake:
Check condition, brake lining thickness and
function, if necessary replace at extra charge*.
*Unless covered by Maintenance Program
Vehicle Check
Maintenance work
• Check operation of horn, headlight flasher
and hazard warning flashers.
• Check instrument and control lighting and
heater/air-conditioning blower.
• Check lighting system: turn signals, back-up,
license plate, interior (incl. map, reading
lights), glovebox, flashlight, luggage area
lights.
• Safety belts: check condition and function.
• Check windshield wiper and washer jet
positions.
• Body: check for corrosion (except cavities).
• Tires: check tread depth, wear pattern, outer
condition, inflation pressure (also spare tire).
If necessary, correct pressure (also spare)
• Battery: check state of charge (magic eye)
and charge if required.
• Power steering reservoir: Check fluid level.
• Visually inspect all SRS airbag units for torn
covers, obvious damage or attachment of
stickers.
• Rear-view mirrors
• Coolant: check fluid level and concentration.
• Windshield washer and intensive cleaning
system: check protection level, fluid level,
top if necessary.
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Services
From the information you provide, the BMW
Roadside Assistance service representative
will determine the type of help required.
Dispatch Service
A service provider will be dispatched to the
site of your disabled vehicle.
On-Site Assistance
On-site service for vehicle disablements such
as flat tires, dead batteries, and out of fuel
conditions is provided up to a maximum of
$100.00 per incident by BMW Roadside
Assistance.
The cost for parts and fuel, when used on-
site, are the responsibility of the owner/driver.
The New Vehicle Limited Warranty does not
cover any of the above on-site services.
Lock-Out
For security purposes, the driver will need to
prove ownership by presenting proper
documentation, i.e., a valid drivers license,
registration, etc. Lock-out service will be
provided up to a maximum of $100.00 per
incident.
Towing Service
In the event of a mechanical breakdown
normally covered under the New Vehicle
Limited Warranty, your vehicle will be trans-
ported (at no cost) to the nearest authorized
BMW center. Your vehicle is also covered in
the event of an accident or collision.
If a breakdown occurs after normal business
hours, your vehicle will be transported to a
secure location and transported to the
nearest authorized BMW center on the next
business day.
If you request that the vehicle be taken to a
location other than the nearest authorized
BMW center, any additional expense will be
your responsibility.
However, you may request (at no cost) to be
taken to a different BMW center as long as it
is within 50 additional miles of the "nearest"
BMW center.Towing requests for vehicles disabled
because of casualty, fire, act of God, or viola-
tion of law (federal, state or local) are
accepted at the expense of the owner/driver.
If it is necessary for you to have your vehicle
towed through your own arrangements,
you
must contact BMW Roadside Assistance
for prior authorization and instructions on
claim procedures.
All claims must be
submitted within sixty (60) days of the
disablement or occurrence, accompanied by
the original receipts. Claims received after
that time period may not be honored and are
subject to the full discretion of BMW
Roadside Assistance. If BMW Roadside
Assistance is not contacted for "prior" authori-
zation, the maximum coverage for towing
situations is $100.00.
Sign-and-Drive
In most instances, services provided under
the BMW Roadside Assistance Program do
not require immediate payment.
Usually, you will be able to sign a receipt, so
the provider of the service can be reimbursed
directly by BMW Roadside Assistance.
Parts, materials and fuel should be paid by
you directly to the provider of the services.
Trip Interruption Benefits
Trip interruption benefits are provided for
mechanical breakdowns as follows:
– Breakdowns that are warranty related,
and;
–Must occur in excess of 100 miles from the
driver’s residence, and;
– Repairs cannot be completed during
normal business hours on the same day of
breakdown.
Reimbursements will be made for meals,
lodging, car rentals, and alternate transporta-
tion to bring the driver and the BMW automo-
bile together after the vehicle has been
repaired by an authorized BMW center.
Original receipts must accompany all
reimbursement requests.
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Trip interruption coverage is limited to
$750.00 per incident, to a maximum of five
days per incident.
Always contact BMW Roadside Assistance
for trip interruption benefits. They will assist
in making all the necessary arrangements.
Car Rental Discounts
Discounts of up to 30% are available from
Alamo, Avis, Dollar, Hertz and National car
rental companies. Benefits may vary with
each company and location, and are subject
to change without notice.
Simply display your BMW Service Card
(showing the applicable Plan number) during
reservation and at the time of rental to secure
your discount.
Personalized Trip Routing
Leave the planning to us. Simply give one of
our Roadside Assistance service representa-
tives a call, and we’ll provide you with
detailed, east to read, computerized trip
itinerary and companion map package.
Exclusions
Specifically excluded from coverage are:
– Fines, taxes, or impound towing fees
caused by a violation of local or state law.
– Expenses related to hazardous weather
conditions (removal from snow, ice, etc.).
– Expenses for the removal of snow tires,
and mounting or removal of snow chains.
Services provided by Cross Country Motor
Club, Inc., Boston, MA 02155, except in
Alaska, California, Hawaii, Oregon, Wisconsin
and Wyoming where services are provided by
Cross Country Motor Club of California, Inc.,
Boston, MA 02155.
The BMW Roadside Assistance Program is
not a warranty and does not affect your rights
under the New Vehicle Limited Warranty.
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Modification of the vehicle or installation of
any performance accessories or components
attached to the vehicle which alters the origi-
nal engineering and/or operating specifica-
tions or which result in damage to the other
original components, electrical interference,
electrical short, radio static, water leaks and
wind noise.
Tires are warranted by their respective
manufacturer as detailed in the applicable tire
manufacturer’s warranty statements.
Instructions for proper tire care and mainte-
nance are contained in the Owner’s Manual.
Should you experience difficulty in obtaining
warranty service from a tire manufacturer,
your authorized BMW center will assist you in
resolving the difficulty.
Non-BMW Parts – While you may elect to use
non-genuine BMW parts for maintenance or
repair services, BMW NA is not obligated to
pay for repairs that include non-genuine BMW
parts or for any damage resulting from the
use of non-genuine parts.
BMW will not accept any liability for any
parts and accessories not approved by
BMW.
This warranty shall be null and void if the
vehicle identification number has been
altered or cannot be read, if the odometer
has been replaced or altered and the true
mileage cannot be determined, if the
vehicle has been declared a total loss or
sold for salvage purposes, or if the vehicle
has been used in any competitive event.
General
These warranties give you specific legal
rights, and you may also have other rights
which vary from state to state.
THE DURATION OF ANY IMPLIED
WARRANTIES, INCLUDING THE IMPLIED
WARRANTY OF MERCHANTABILITY, IS
LIMITED TO THE DURATION OF THE
EXPRESS WARRANTIES HEREIN. BMW
NA HEREBY EXCLUDES INCIDENTAL AND
CONSEQUENTIAL DAMAGES, INCLUDING
LOSS OF TIME, INCONVENIENCE, OR
LOSS OF USE OF THE VEHICLE, FOR ANY
BREACH OF ANY EXPRESS OR IMPLIED
WARRANTY, INCLUDING THE IMPLIED
WARRANTY OF MERCHANTABILITY,
APPLICABLE TO THIS PRODUCT.
Some states do not allow limitations on how
long an implied warranty lasts, or the exclu-
sion or limitation of incidental or consequen-
tial damages, so the above limitations and
exclusions may not apply to you.
The BMW Certified Pre-Owned limited
warranty is applicable to the retail purchaser
and each subsequent retail purchaser (not for
resale purposes) of the CPO vehicle sold
through an authorized BMW center for 2
years or 50,000 miles from the effective date,
whichever occurs first.
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Tire Warranty Statement
Tires are warranted by their respective
manufacturer as detailed in the applicable tire
manufacturer’s warranty statements.
Instructions for proper tire care and mainte-
nance are contained in the Owner’s Manual.
Should you experience difficulty in obtaining
warranty service from a tire manufacturer,
your authorized BMW center will assist you in
resolving the difficulty.
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