wheel alignment BMW 5 SERIES 2004 E60 Service and warranty information

BMW Maintenance Program –
2004 525i, 530i, 545i
Maintenance Programs are a benefit
designed to help reduce the cost of owner-
ship.
2004 5 Series model vehiclespurchased
from any Authorized BMW center in the
United States or Puerto Rico are covered by
Full Maintenance for 48 months or 50,000
miles, whichever occurs first. Coverage
begins on the date of first retail sale or the
date the vehicle is first placed in service as a
demonstrator or company vehicle, whichever
is earlier.
Any authorized BMW center in the United
States or Puerto Rico will perform the sched-
uled maintenance services on your vehicle at
no expense to you. The maintenance sched-
ule intervals are based on average driving
conditions and operation.
Should you
request more frequent maintenance
service, the cost of these services will not
be covered by the Maintenance Program.
Coverage
Full Maintenancecovers all factory recom-
mended maintenance, as determined by the
Service Interval Indicator System. Additional
items that need replacement due to normal
wear and tear, and that are not covered by
the original New Vehicle Limited Warranty -
such as brake pads, brake rotors, and wiper
blades inserts - are included, provided wear
and tear exceeds BMW wear limits. Any
adjustments required due to normal operating
conditions are also included. See pages 6-7
of this statement for additional information.
Maintenance Intervals
Time intervals should be followed using the
maintenance interval as indicated by the
BMW Service Interval Display.
This BMW Service and Warranty Information
Statement should be presented to your BMW
center when maintenance is required. Your
BMW center will stamp this book document-
ing the services or maintenance performed.
Exclusions from coverage
-Items reimbursable under your New
Vehicle Limited Warranty.
- Gasoline.
- Windshield washer additive (except when
in conjunction with scheduled maintenance).
- Tires, wheel alignment, tire balance and
rotation.
- Wear and tear of soft trim items, such as:
seats, carpets, moldings, headliner, door
panels and all chrome trim.
- Damage detected when performing the
rust perforation inspection.
- Damage which results from negligence,
improper operation of the vehicle, wear and
tear or deterioration due to driving habits or
conditions, improper repair, environmental
influences, flood, accident or fire damage,
road salt corrosion, alteration, installation of
non-BMW accessories, or use of improper,
poor quality or contaminated fuel.
- Altered or unreadable Vehicle Identification
Number (VIN) or odometer irregularities or
vehicles where the true mileage cannot be
determined.
- Maintenance or repair after the vehicle is
deemed a total loss.
- Maintenance or repairs performed by other
than an Authorized BMW center within the
United States or Puerto Rico.
- Vehicles used in competitive events.
- Oil changes performed outside the recom-
mended maintenance intervals as indicated
by the Service Interval Display.
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New Vehicle Limited Warranty –
2004 Models (Valid Only in the
U.S.A. and Puerto Rico)
Warrantor
BMW NA warrants 2004 U.S. specification
vehicles distributed by BMW NA or sold
through the BMW NA European Delivery
Program against defects in materials or
workmanship to the first retail purchaser, and
each subsequent purchaser.
Warranty Period
The warranty period is 48 months or 50,000
miles, whichever occurs first.
Warranty Begins
This warranty begins on the date of first
retail sale, or the date the vehicle is first
placed in service as a demonstrator or
company vehicle, whichever is earlier.
Warranty Coverage
To obtain service under this warranty, the
vehicle must be brought, upon discovery of a
defect in material or workmanship, to the
workshop of any authorized BMW center,
during normal business hours. The BMW
center will, without charge for parts or labor,
either repair or replace the defective part(s)
using new or authorized remanufactured
parts. The decision to repair or replace said
part(s) is solely the prerogative of BMW NA.
Parts for which replacements are made
become the property of BMW NA.
In all cases, a reasonable time must be allowed
for warranty repairs to be completed after the
vehicle is received by the BMW center.
Safety Belt Warranty - Kansas
Safety belts are covered under the BMW New
Vehicle Limited Warranty for defects in
material or workmanship for a period of 10
years, unlimited mileage from the date of
purchase. In order to be eligible for this
coverage, the vehicle must be a new car
retailed in the State of Kansas and the repair
performed by an authorized BMW center in
Kansas.
Towing/Other Owner Benefits
A 24-hour Roadside Assistance Program is
available to every BMW owner during the new
vehicle warranty period.
Roadside assistance and other owner
benefits are available by calling:
1-800-332-4269
For additional details on towing and other
owner benefits please refer to the BMW
Roadside Assistance section of this
Statement (page 26).
Other Items
Wheel alignment, balancing and wiper blade
inserts are covered up to 2,000 miles.
Items which are subject to wear and tear
or deterioration due to driving habits or
conditions, such as brake pads/linings,
brake discs, clutch disc, pressure plate,
filters, upholstery, trim and chrome items,
paint finish, drive belts, glass, and similar
items, are specifically limited to defects in
material or workmanship.
This warranty does not apply to the follow-
ing:
Damage which results from negligence,
improper operation of the vehicle, improper
repair, lack of or improper maintenance,
environmental influences, flood, accident or
fire damage, road salt corrosion, or use of
improper or contaminated fuel.
Damage to the engine, transmission or any
related component caused by improper shift-
ing of the transmission.
Maintenance services and parts when
replaced during maintenance such as spark
plugs, lubricants, fluids, engine tuneup parts,
replacement of filters, coolant, and refriger-
ant.
Failure to maintain the vehicle properly in
accordance with the instructions in the
Owner’s Manual or the Service section of this
Statement, that results in the failure of any
part of the vehicle.
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