air condition BMW 5 SERIES 2006 E60 Service and warranty information

BMW Full Maintenance
Program – 2006 525i, 525xi,
530i, 530xi, 530xi Sports
Wagon, 550i
Full Maintenance Programs are a benefit
designed to help reduce the cost of owner-
ship.
2006 5 Series vehicles purchased from
any Authorized BMW center in the United
States or Puerto Rico are covered by Full
Maintenance for 48 months or 50,000 miles,
whichever occurs first. Coverage begins on
the date of first retail sale or the date the
vehicle is first placed in service as a demon-
strator or company vehicle, whichever is
earlier.
Any authorized BMW center in the United
States or Puerto Rico will perform the
scheduled maintenance services on your
vehicle at no expense to you. The mainte-
nance schedule intervals are based on
average driving conditions and operation.
Should you request more frequent
maintenance service, the cost of these
services will not be covered by the
Maintenance Program.
Coverage
Full Maintenancecovers all factory recom-
mended maintenance, as determined by the
Condition Based Service System. Additional
items that need replacement due to normal
wear and tear, and that are not covered by
the original New Vehicle Limited Warranty -
such as brake pads, brake rotors, and wiper
blades inserts - are included, provided wear
and tear exceeds BMW wear limits. Any
adjustments required due to normal operat-
ing conditions are also included. See pages
6-7 of this booklet for additional information.
Maintenance Intervals
Time intervals should be followed using the
maintenance interval as indicated by the
BMW Service Interval Display.
This BMW Service and Warranty Information
Booklet should be presented to your BMW
center when maintenance is required. Your BMW center will stamp this booklet
documenting the services or maintenance
performed.
Exclusions from coverage
- Items reimbursable under your New
Vehicle Limited Warranty.
- Gasoline.
- Windshield washer additive (except when
in conjunction with scheduled maintenance).
- Tires, wheel alignment, tire balance and
rotation.
- Wear and tear of soft trim items, such as:
seats, carpets, moldings, headliner, door
panels and all chrome trim.
- Damage detected when performing the
rust perforation inspection.
- Damage which results from negligence,
improper operation of the vehicle, wear and
tear or deterioration due to driving habits or
conditions, improper repair, environmental
influences, flood, accident or fire damage,
road salt corrosion, alteration, installation of
non-BMW accessories, or use of improper,
poor quality or contaminated fuel.
- Altered or unreadable Vehicle
Identification Number (VIN) or odometer
irregularities or vehicles where the true
mileage cannot be determined.
- Maintenance or repair after the vehicle is
deemed a total loss.
- Maintenance or repairs performed by
other than an Authorized BMW center within
the United States or Puerto Rico.
- Vehicles used in competitive events.
- Oil changes performed outside the
recommended maintenance intervals as
indicated by the Service Interval Display.
Maintenance Upgrade Option
Please contact your authorized BMW center
for information regarding an optional 6 year
100,000 mile maintenance upgrade.
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Maintenance System
The BMW Maintenance System has been
devised with the following objectives: to
maximize vehicle safety, reliability, and resale
value by minimizing breakdowns resulting
from wear, and minimizing cost and incon-
venience by computing maintenance inter-
vals based upon the specific manner in
which each individual vehicle is driven.
Maintenance intervals on motor vehicles
have conventionally been specified based
upon accumulated mileage. However, driving
conditions have a major influence on routine
maintenance requirements; distance traveled
is only one of the significant factors. A
vehicle driven for 50,000 miles of short trips
in the city with numerous cold starts,
prolonged periods of idling, stop-and-go
driving, and high engine speeds during
acceleration requires more frequent mainte-
nance intervals than a vehicle driven for
50,000 miles for long distances at low
engine speeds primarily at operating temper-
ature.
The advanced technologies at BMW have
led to the development of the unique BMW
Condition Based Service System (CBS)
which computes the actual optimum mainte-
nance requirements based not only upon the
accumulated mileage, but taking into
account important factors such as high or
low engine speeds, short or long trip driving,
and condition of the engine oil and brake
pads.
The BMW Maintenance
System
Condition Based Service CBS
CBS is a further development of the Service
Interval Indicator System. Sensors and
sophisticated algorithms take even more
detailed account of the various conditions of
vehicle use.
The remaining times for selected mainte-
nance tasks as well as any legally prescribed
dates are displayed to you individually:

Engine oil

Brakes – front and rear separately

Microfilter

Brake fluid

Spark plugs

Vehicle check

Required State Inspection(s)
CBS thus determines the current and future
maintenance requirements. This data can
also be read from the vehicle key by your
BMW Service Advisor and used to propose
the optimum scope of maintenance.
Have maintenance and repair work
performed by your BMW center. Make sure
that the maintenance work is stamped in this
Service and Warranty Information Statement.
These entries are the evidence of regular
maintenance of your vehicle and a require-
ment for warranty claims.
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For your convenience, you may also wish to
have your BMW center perform any neces-
sary operations to fulfill any state inspection
requirements in your area concurrent with
the maintenance elements specified above
during other repairs.
Make sure that confirmation of maintenance
work is always entered in this Service and
Warranty Information Booklet. You may need
this for any warranty claims that become
necessary, and later on as evidence that your
car has been given the correct and regular
maintenance that justifies its resale or trade-
in value.
BMW has applied the most modern techno-
logical advances not only to the design and
production of your vehicle, but also to
computing of the optimum maintenance
interval for your type of operations and
driving style. Your BMW center has made a
substantial investment in unique BMW
special service tools to enable his BMW
factory trained service technicians to perform
quality repairs on your BMW in minimal time.
He/she looks forward to serving your every
service need and to help maximize your
satisfaction with your BMW, its longevity,
and resale value.
Quality Certification I
For a detailed list of items inspected, refer to
the Quality Certification I form provided to
the Owner at time of delivery. A copy of the
form is on file at the selling BMW center.
Special Note
The maintenance requirements for your
vehicle are determined dynamically by the
Condition Based Service System (CBS). The
maintenance items stated herein reflect the
latest information available at the time of the
printing of this statement, and are subject to
change. The most current maintenance
recommendations are available from your
authorized BMW center.
5
Quality Certification I
Performed by (selling BMW center/Stamp with Code)
FREE OF CHARGE
Date _______________ Mileage _______________________
Authorized
Signature of Service Manager _________________________
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Maintenance summary
The Condition Based Service System (CBS)
will determine the requirement for perform-
ance of the maintenance services described
on this and the following page. These
services may be required either individually
or in conjunction with other maintenance
services.
Standard operations
Maintenance work
• Brief diagnostic test
• Verify Check Control messages
• Check indicator and warning lights
• Reset CBS display
Engine oil
Maintenance work
• Change the engine oil and oil filter. Werecommend BMW High Performance 5W-
30 Synthetic Oil P/N 07 51 0 017 866.
• After every 3rd engine oil change: Intake air cleaner: replace air filter element
(reduce replacement interval in dusty
operating conditions).
• Parking brake: check function
Microfilter
Maintenance work
• Replace ventilation microfilter
Front brake
Maintenance work
• Replace brake pads, clean brake pad contact points in calipers.
• Brake discs: Check surface and thickness, if necessary
replace at extra charge*
Rear brake
Maintenance work
• Replace brake pads, clean brake pad contact points in calipers.
• Brake discs: Check surface and thickness, if necessary
replace at extra charge*
• Parking brake: Check condition, brake lining thickness and
function, if necessary replace at extra charge*.
*Unless covered by Maintenance Program
Vehicle Check
Maintenance work
• Check operation of horn, headlight flasher and hazard warning flashers.
• Check instrument and control lighting and heater/air-conditioning blower.
• Check lighting system: turn signals, back- up, license plate, interior (incl. map, reading
lights), glovebox, flashlight, luggage area
lights.
• Safety belts: check condition and function.
• Check windshield wiper and washer jet positions.
• Body: check for corrosion (except cavities).
• Tires: check tread depth, wear pattern, outer condition, inflation pressure (also
spare tire).
If necessary, correct pressure (also spare).
• Battery: check state of charge (magic eye) and charge if required.
• Power steering reservoir: Check fluid level.
• Visually inspect all SRS airbag units for torn covers, obvious damage or attachment of
stickers.
• Rear-view mirrors
• Coolant: check fluid level and concentra- tion.
• Windshield washer and intensive cleaning system: check protection level, fluid level,
top if necessary.
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Customer Assistance –
Notification
During a specific period (the earlier of 12
months or 12,000 miles, though this period
varies by state), some states require us or
our authorized BMW center, to repair in a
reasonable number of attempts, any defect
or condition which substantially impairs the
use, value, or safety of a new vehicle sold,
leased or registered in that state.
A “reasonable number of attempts” is gener-
ally defined as (i) four or more attempts to
repair the same defect (the number of
attempts vary by state) or (ii) the vehicle is
out of service by reason of one or more
repair(s) for more than a cumulative total of
30 days (this period varies by state), except
for delays created by conditions beyond our
control.
If we are unable to correct a defect or condi-
tion covered by these statutes in a reason-
able number of attempts, we may be
obligated either to replace the vehicle or
reimburse the owner/lessee in an amount
equal to the purchase price or lease
payments paid by the owner/lessee, less the
amount directly attributable to use of the
vehicle by the owner/lessee.
YOU SHOULD SEND WRITTEN NOTIFICA-
TION DIRECTLY TO BMW OF NORTH
AMERICA OF THE EXISTENCE OF AN
ALLEGED DEFECT. SEND WRITTEN
COMMUNICATION TO THE CUSTOMER
RELATIONS AND SERVICES DEPART-
MENT ADDRESS LISTED BELOW.
BMW OF NORTH AMERICA, LLC
CUSTOMER RELATIONS AND SERVICES
DEPARTMENT
P.O. BOX 1227
WESTWOOD, NEW JERSEY 07675-1227
Telephone: 1-800-831-1117 BBB Auto Line
If your concern is still not resolved to your
satisfaction, BMW offers additional assis-
tance through BBB AUTO LINE in
ARKANSAS, CALIFORNIA, IDAHO, IOWA,
GEORGIA, MINNESOTA and PENNSYLVA-
NIA. BBB AUTO LINE is a dispute resolution
program administered by the Council of
Better Business Bureaus. BBB AUTO LINE
resolves disputes through mediation or
arbitration. Mediation is an informal
proceeding whereby a neutral third party
(mediator) helps the parties to find an
acceptable resolution. Arbitration is also an
informal proceeding in which an impartial
third party renders a decision after a hearing
at which both parties have an opportunity to
be heard. You can select mediation or
arbitration or both.
The program is free of charge to you, the
consumer but there are some minimum
requirements for participation in the
program. Please contact BBB AUTO LINE at
the address or phone number listed below
for more details:
BBB AUTO LINE
4200 Wilson Boulevard, Suite 800
Arlington, VA 22203
1 (800) 955-5100
If you wish to use the program and you
qualify for participation, you will be required
to provide the following information:


Your name and address

The vehicle identification number (VIN)

The make, model and year of your vehicle

A description of the problem with your
vehicle.
BBB AUTO LINE will also ask you for other
information that may help resolve your
concerns, such as the purchase price of your
vehicle, any mileage at the time of purchase,
the current mileage, and copies of repair
orders.
BBB AUTO LINE will notify you when your
claim has been filed. If you decide to
arbitrate you may attend the hearing in
person or by telephone. You may bring
witnesses and give supporting evidence.
You may also submit your claim in writing
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• The same nonconformity [a failure to conform to the written warranty that
substantially impairs the use, value or
safety of the vehicle] results in a condition
that is likely to cause death or serious
bodily injury if the vehicle is driven AND the
nonconformity has been subject to repair
two or more times by BMW or its agents
AND the buyer or lessee has directly
notified BMW of the need for the repair of
the nonconformity; OR
• The same nonconformity has been subject to repair 4 or more times by BMW or its
agents AND the buyer has notified BMW of
the need for the repair of the nonconfor-
mity; OR
• The vehicle is out of service by reason of repair of nonconformities by BMW or its
agents for a cumulative total of more than
30 calendar days after delivery of the
vehicle to the buyer.
NOTICE TO BMW AS REQUIRED ABOVE
SHALL BE SENT TO THE FOLLOWING
ADDRESS: BMW of North America, LLC
Customer Relations and Services Department
P.O. Box 1227
Westwood, New Jersey 07675-1227 1 800 831-1117
8. The following remedies may be sought in
BBB AUTO LINE: repairs, reimbursement for
money paid to repair a vehicle or other
expenses incurred as a result of a vehicle
nonconformity, repurchase or replacement of
your vehicle and compensation for damages
and remedies available under BMW’s written
warranty or applicable law.
9. The following remedies may notbe
sought in BBB AUTO LINE: punitive or
multiple damages, attorneys’ fees, or conse-
quential damages other than as provided in
California Civil Code Section 1794(a) and (b).
10. You may reject the decision issued by a
BBB AUTO LINE arbitrator. If you reject the
decision, you will be free to pursue further
legal action. The arbitrator’s decision and
any findings will be admissible in a court
action. 11. If you accept the arbitrator’s decision,
BMW will be bound by the decision, and will
comply with the decision within a reasonable
time not to exceed 30 days after we receive
notice of your acceptance of the decision.
12. Please call
BBB AUTO LINE at 1-800-
955-5100 for further details about the
program.
Special Programs
SOMETIMES BMW OF NORTH AMERICA
OFFERS A SPECIAL ADJUSTMENT
PROGRAM TO PAY ALL OR PART OF THE
COST OF CERTAIN REPAIRS BEYOND
THE TERMS OF THE WARRANTY.
CHECK WITH YOUR BMW CENTER TO
DETERMINE WHETHER ANY ADJUST-
MENT PROGRAM IS APPLICABLE TO
YOUR MOTOR VEHICLE.
BMW Import Processing
Centers
As a BMW owner, you will experience BMW
quality first hand. Our dedication to excel-
lence in design, engineering, and service is
among the best in the world. And we invest
heavily every year in our people and facilities
to ensure that our quality standards are
consistently applied from the factory to the
BMW center.
Each BMW is inspected after its manufac-
ture. Imperfections in the mechanical and
electrical systems or damage to the sheet
metal, paint, trim or other components of the
vehicle that may occur during transportation
from the factory are normally detected and
corrected. Any defect in material or
workmanship that may occur during the
warranty period is covered under the New
Vehicle Limited Warranty.
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– Must occur in excess of 100 miles from the driver’s residence, and;
– Repairs cannot be completed during normal business hours on the same day
of breakdown.
Reimbursements will be made for meals,
lodging, car rentals, and alternate transporta-
tion to bring the driver and the BMW
automobile together after the vehicle has
been repaired by an authorized BMW center.
Original receipts must accompany all
reimbursement requests.
Trip interruption coverage is limited to
$750.00 per incident, for a maximum of five
days per incident.
Always contact BMW Roadside Assistance
for trip interruption benefits. They will assist
in making all the necessary arrangements.
Car Rental Discounts
Discounts of up to 30% are available from
Alamo, Avis, Dollar, Hertz and National car
rental companies. Benefits may vary with
each company and location, and are subject
to change without notice.
Simply display your Roadside Assistance
card (showing the applicable Plan number)
during reservation and at the time of rental to
secure your discount.
Exclusions
Specifically excluded from coverage are:
– Fines, taxes, or impound towing fees caused by a violation of local or state law.
– Expenses related to hazardous weather conditions (removal from snow, ice, etc.).
– Expenses for the removal of snow tires, and mounting or removal of snow chains.
Services provided through 12-31-05 by
Cross Country Motor Club, Inc., Boston, MA
02155, except in Alaska, California, Hawaii,
Oregon, Wisconsin and Wyoming where
services are provided by Cross Country
Motor Club of California, Inc., Boston, MA
02155.
Effective 1-1-06, services provided by AAA
and its affiliated clubs in the United States.
The BMW Roadside Assistance Program is
not a warranty and does not affect your
rights under the New Vehicle Limited
Warranty.
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New Vehicle Limited Warranty
– 2006 Models (Valid Only in
the U.S.A. and Puerto Rico)
Warrantor
BMW NA warrants 2006 U.S. specification
vehicles distributed by BMW NA or sold
through the BMW NA European Delivery
Program against defects in materials or
workmanship to the first retail purchaser, and
each subsequent purchaser.
Warranty Period
The warranty period is 48 months or 50,000
miles, whichever occurs first.
Warranty Begins
This warranty begins on the date of first
retail sale, or the date the vehicle is first
placed in service as a demonstrator or
company vehicle, whichever is earlier.
Warranty Coverage
To obtain service under this warranty, the
vehicle must be brought, upon discovery of a
defect in material or workmanship, to the
workshop of any authorized BMW center,
during normal business hours. The BMW
center will, without charge for parts or labor,
either repair or replace the defective part(s)
using new or authorized remanufactured
parts. The decision to repair or replace said
part(s) is solely the prerogative of BMW NA.
Parts for which replacements are made
become the property of BMW NA.
In all cases, a reasonable time must be allowed
for warranty repairs to be completed after the
vehicle is received by the BMW center.
Safety Belt Warranty - Kansas
Safety belts are covered under the BMW
New Vehicle Limited Warranty for defects in
material or workmanship for a period of 10
years, unlimited mileage from the date of
purchase. In order to be eligible for this
coverage, the vehicle must be a new car
retailed in the State of Kansas and the repair
performed by an authorized BMW center in
Kansas.
Towing/Other Owner Benefits
A 24-hour Roadside Assistance Program is
available to every BMW owner during the
new vehicle warranty period.
Roadside assistance and other owner
benefits are available by calling: 1-800-332-4269
For additional details on towing and other
owner benefits please refer to the BMW
Roadside Assistance section of this
Statement (page 28).
Other Items
Wheel alignment, balancing and wiper blade
inserts are covered up to 2,000 miles.
Items which are subject to wear and tear
or deterioration due to driving habits or
conditions, such as brake pads/linings,
brake discs, clutch disc, pressure plate,
filters, upholstery, trim and chrome items,
paint finish, drive belts, glass, and similar
items, are specifically limited to defects
in material or workmanship.
This warranty does not apply to the
following:
Damage which results from negligence,
improper operation of the vehicle, improper
repair, lack of or improper maintenance,
environmental influences, flood, accident or
fire damage, road salt corrosion, or use of
improper or contaminated fuel.
Damage to the engine, transmission or any
related component caused by improper
shifting of the transmission.
Maintenance services and parts when
replaced during maintenance such as spark
plugs, lubricants, fluids, engine tuneup parts,
replacement of filters, coolant, and refriger-
ant.
Failure to maintain the vehicle properly in
accordance with the instructions in the
Owner’s Manual or the Service section of
this Statement, that results in the failure of
any part of the vehicle.
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Federal Emissions System
Defect Warranty (Valid only in
the U.S.A. and Puerto Rico)
This warranty applies only to U.S. specifica-
tion vehicles distributed by BMW of North
America (BMW NA) or sold through the
BMW NA European Delivery Program.
In accordance with the defect warranty provi-
sions of section 207(b) of the Clean Air Act,
BMW NA warrants to the first retail
purchaser, and each subsequent purchaser,
that the car (a) was designed, built and
equipped so as to conform, at the time of
sale, with all regulations of the U.S.
Environmental Protection Agency applicable
at the time of manufacture and (b) is free
from defects in materials and workmanship
which would cause it to fail to conform with
applicable regulations for a period of 2 years
or 24,000 miles, whichever occurs first,
except for specific emission control compo-
nents (as listed on page 38), for which the
warranty period is 8 years or 80,000 miles,
whichever occurs first.
This warranty begins on the date of first retail
sale, or the date the vehicle is first placed in
service as a demonstrator or company
vehicle, whichever is earlier.
Warranty claims must be made as soon as
reasonably possible after a defect is discov-
ered. To make a claim, the car must be
brought to any authorized BMW center
during normal business hours.
The BMW center will, without charge for
parts or labor (including diagnosis), either
repair or replace the defective part, if any.
The decision whether to repair or replace
said parts is solely the prerogative of BMW
NA and must be expected to correct the
failure of the warranted part. Parts for which
replacements are made become the
property of BMW NA. In all cases, a reason-
able time must be allowed for warranty
repairs to be completed after the car is
received by the BMW center.
For assistance in determining which specific
parts or components of your vehicle are
covered under this warranty, please contact your BMW center.
It is the owner’s responsibility to have all
scheduled inspection and maintenance
services performed (at the owner’s expense),
as prescribed in the maintenance schedule
for the BMW Emission Control System.
Service intervals are computed by the
onboard BMW service interval indicator and
displayed on the instrument panel. The
instructions for proper maintenance and use
can be found in the Owner’s Manual. It is
strongly recommended that any replacement
parts used for maintenance, repair or
replacement of emission control systems be
certified BMW Service Parts or BMW
Authorized Remanufactured Parts. Without
invalidating this warranty, the owner may
elect to have maintenance, repair or replace-
ment of the emission control systems
performed by any automotive repair estab-
lishment, or elect to use parts other than
certified BMW Service Parts. However, the
cost of such service or parts will not be
covered under this warranty, except in
emergency situations. In an emergency
situation, where an authorized BMW center
or a warranty replacement part is not reason-
ably available (within 30 days), repairs may
be performed at any available service estab-
lishment using any equivalent part. BMW NA
will reimburse the owner for such emergency
repairs (including labor, parts and diagnosis
not to exceed BMW NA rates for labor, parts,
and diagnosis in said area) that are covered
under this warranty. Replaced parts and paid
invoices must be presented at a BMW
center as a condition of reimbursement for
emergency repairs not performed by a BMW
center.
The use of replacement parts, which are not
of equivalent quality, may impair the effec-
tiveness of the emission control system. If
other than certified BMW Service Parts or
Authorized Remanufactured Parts are used
for maintenance, repair or replacement of
components affecting emission control, the
owner should obtain assurances that such
parts are warranted by their manufacturer to
be equivalent to genuine BMW parts in
performance and durability. BMW NA
assumes no liability under this warranty with
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Federal Emissions
Performance Warranty (Valid
only in the U.S.A. and Puerto
Rico)
In those states and jurisdictions that have
established periodic vehicle emissions tests
to encourage proper vehicle maintenance
and require the car to pass an emissions test
approved by the U.S. Environmental
Protection Agency and:
1. The car was distributed by BMW of North America (BMW NA), or sold through the
BMW NA European Delivery Program; and
2. The car has been maintained and operated in accordance with the instruc-
tions for proper maintenance and use set
forth in the Owner’s Manual supplied with
the car; and
3. The car fails to conform to the applicable emissions standards of the EPA as judged
by an EPA approved emissions test; and
4. The failure to conform results or will result in the owner of the car having to bear a
penalty or other sanction (including the
denial of the right to use the car) under
local state or federal law if the non-
conformity is not remedied within a speci-
fied period of time.
Then, in accordance with the provisions of
section 207(b) of the Clean Air Act, BMW NA
warrants that if the car is eligible for coverage
under this warranty, any non-conformities in
the car, which cause it to fail an EPA-
approved emissions test will, without charge
for parts or labor (including diagnosis), be
adjusted, repaired, or replaced, at the option
of BMW NA to proper specifications, in order
to make the car comply with applicable
emissions standards. The decision to adjust,
repair or replace parts is solely the preroga-
tive of BMW NA and must reasonably be
expected to correct the failure of the
warranted part.
This warranty begins on the date of first retail
sale, or the date the vehicle is first placed in
service as a demonstrator or company
vehicle, whichever is earlier. This warranty
continues for a period of 2 years or 24,000 miles, whichever occurs first, except for
specific emissions control components (as
listed on page 38), for which the warranty
period is 8 years or 80,000 miles whichever
occurs first.
This warranty is made subject to the terms
and conditions that apply to the Emission
Control System Warranty and the New
Vehicle Limited Warranty.
No claim under this warranty will be denied
on the basis of use of a properly installed
EPA certified emission part for maintenance
and repair.
A vehicle manufacturer may deny an
emission performance warranty claim on the
basis of an uncertified replacement part
used in the maintenance or repair of a
vehicle only if the vehicle manufacturer
presents evidence that the uncertified
replacement part is either defective in
materials or workmanship or not equivalent
from an emission standpoint to the original
equipment part.
Maintenance, replacement, or repair of
emission control devices and systems
may be performed by any automotive
repair establishment or individual using
any certified part.
Immediately after the car has failed an EPA
approved emission short test, your claim can
be made at any authorized BMW center. The
BMW center will honor or deny your claim
within the time period specified by local or
state laws (not to exceed 30 days), to avoid
further penalties or sanctions. lf the claim is
denied, the BMW center will notify you in
writing of the reason(s). The BMW center is
required by law to honor the claim if notice of
denial is not received by the owner within the
specified time period.
You may obtain further information concern-
ing the emission warranties, or report viola-
tions of warranty terms, by contacting the
Director, Field Operations and Support
Division (6406J), Environmental Protection
Agency, 401 “M” Street, SW, Washington,
D.C. 20460.
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