towing BMW 5 SERIES 2008 E60 Service and warranty information
[x] Cancel search | Manufacturer: BMW, Model Year: 2008, Model line: 5 SERIES, Model: BMW 5 SERIES 2008 E60Pages: 54, PDF Size: 1.88 MB
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Services...................................................... 28
Dispatch Service ................................................28
On-Site Assistance ...............................................28
Lock-Out .....................................................28
Towing Service ..................................................28
Sign-and-Drive ..................................................28
Trip Interruption Benefits ...........................................28
Car Rental Discounts .............................................29
Exclusions .....................................................29
Summary of BMW Limited Warranties ................................. 30
New Vehicle Limited Warranty— 2008 Models (Valid Only in the U.S.A. and Puerto Rico) . ............................. 31
Warrantor .....................................................31
Warranty Period .................................................31
Warranty Begins .................................................31
Warranty Coverage ...............................................31
Safety Belt Warranty - Kansas .......................................31
Towing/Other Owner Benefits ........................................31
Other Items ....................................................31
General .......................................................32
Limited Warranty — Rust Perforation 2008 Models . . . . . ................... 33
REQUIRED MAINTENANCE: ........................................33
Federal Emissions System Defect Warranty (Valid only in the U.S.A. and Puerto Rico) .............................. 34
What is not covered ..............................................35
General .......................................................35
Federal Emissions Performance Warranty (Valid only in the U.S.A. and Puerto Rico) .............................. 36
California Emission Control Warranty Statement* Your Warranty Rights and Obligations ................................ 38
Manufacturer’s Warranty Coverage: ....................................38
Owner’s Warranty Responsibilities: ....................................38
California Emission Control System Limited Warranty* ..................... 39
What is not covered ..............................................40
General .......................................................40
California Emission Warranty Parts List .................................41
Notice ........................................................ 41
Tire Warranty Statement ........................................... 41 Page
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Services
From the information you provide, the BMW
Roadside Assistance service representative will
determine the type of help required.
Dispatch Service
A service provider will be dispatched to the site
of your disabled vehicle.
On-Site Assistance
On-site service for vehicle disablements such as
flat tires, dead batteries, and out of fuel condi-
tions is provided up to a maximum of $100.00
per incident by BMW Roadside Assistance.
The cost for parts and fuel, when used on-site,
are the responsibility of the owner/driver. The
New Vehicle Limited Warranty does not cover
any of the above on-site services.
Lock-Out
Your BMW is equipped with an advanced entry
system, which cannot be bypassed by traditional
locksmith methods without significant damage
to your vehicle. BMW encourages you to always
carry your spare wallet key separately from your
other keys. However, in the event that you find
yourself locked out, a simple telephone call to
Roadside Assistance will help you get back on
the road. A representative will help you find
transportation or arrange towing service to the
nearest BMW center. Related towing costs will
be compensated up to $100 per incident. You,
or the person driving your vehicle, are responsi-
ble for any expenses related to replacement
keys.
Towing Service
In the event of a mechanical breakdown nor-
mally covered under the New Vehicle Limited
Warranty, your vehicle will be transported (at no
cost) to the nearest authorized BMW center.
Your vehicle is also covered in the event of an
accident or collision.
If a breakdown occurs after normal business
hours, your vehicle will be transported to a secure location and transported to the nearest
authorized BMW center on the next business
day.
If you request that the vehicle be taken to a
location other than the nearest authorized BMW
center, any additional expense will be your
responsibility.
However, you may request (at no cost) to be
taken to a different BMW center as long as it is
within 50 additional miles of the
nearestBMW
center.
Towing requests for vehicles disabled because
of casualty, fire, act of God, or violation of law
(federal, state or local) are provided at the
expense of the owner/driver.
If it is necessary for you to have your vehicle
towed through your own arrangements, you
must contact BMW Roadside Assistance for
prior authorization and instructions on claim
procedures. All claims must be submitted
within sixty (60) days of the disablement or
occurrence, accompanied by the original
receipts. Claims received after that time period
may be dishonored and are subject to the full
discretion of BMW Roadside Assistance. If
BMW Roadside Assistance is not contacted for
prior authorization, the maximum coverage for
towing is $100.00.
Sign-and-Drive
Typically, if you are within the terms of your war-
ranty, the services you receive under the BMW
Roadside Assistance program will not require
payment. In most cases, you will simply sign a
receipt from the provider of services.
Trip Interruption Benefits
Trip interruption benefits are provided for
mechanical breakdowns as follows:
• Breakdowns that are warranty related, and;
• Must occur in excess of 100 miles from the
drivers residence, and;
• Repairs cannot be completed during normal
business hours on the same day of
breakdown.
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Reimbursements will be made for meals, lodg-
ing, car rentals, and alternate transportation to
bring the driver and the BMW automobile
together after the vehicle has been repaired by
an authorized BMW center. Original receipts
must accompany all reimbursement requests.
Trip interruption coverage is limited to $750.00
per incident, for a maximum of five days per
incident.
Always contact BMW Roadside Assistance for
trip interruption benefits. They will assist in
making all the necessary arrangements.
Car Rental Discounts
Discounts are available from Hertz and Enter-
prise car rental companies. Benefits may vary
with each company and location, and are sub-
ject to change without notice.
Simply display your Roadside Assistance card
(showing the applicable Plan number) during
reservation and at the time of rental to secure
your discount.
Exclusions
Specifically excluded from coverage are:
– Fines, taxes, or impound towing fees caused by a violation of local or state law.
– Expenses related to hazardous weather condi- tions (removal from snow, ice, etc.).
– Expenses for the removal of snow tires, and mounting or removal of snow chains.
Services provided by AAA and its affiliated
clubs, Heathrow, Florida 32746.
The BMW Roadside Assistance Program is not
a warranty and does not affect your rights under
the New Vehicle Limited Warranty.
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New Vehicle Limited Warranty—
2008 Models (Valid Only in the
U.S.A. and Puerto Rico)
Warrantor
BMW NA warrants 2008 U.S. specification vehi-
cles distributed by BMW NA or sold through the
BMW NA European Delivery Program against
defects in materials or workmanship to the first
retail purchaser, and each subsequent
purchaser.
Warranty Period
The warranty period is 48 months or
50,000 miles, whichever occurs first.
Warranty Begins
This warranty begins on the date of first retail
sale, or the date the vehicle is first placed in ser-
vice as a demonstrator or company vehicle,
whichever is earlier.
Warranty Coverage
To obtain service under this warranty, the vehi-
cle must be brought, upon discovery of a defect
in material or workmanship, to the workshop of
any authorized BMW center, during normal busi-
ness hours. The BMW center will, without
charge for parts or labor, either repair or replace
the defective part(s) using new or authorized
remanufactured parts. The decision to repair or
replace said part(s) is solely the prerogative of
BMW NA. Parts for which replacements are
made become the property of BMW NA.
In all cases, a reasonable time must be allowed
for warranty repairs to be completed after the
vehicle is received by the BMW center.
Safety Belt Warranty - Kansas
Safety belts are covered under the BMW New
Vehicle Limited Warranty for defects in material
or workmanship for a period of 10 years, unlim-
ited mileage from the date of purchase. In order
to be eligible for this coverage, the vehicle must be a new car retailed in the State of Kansas and
the repair performed by an authorized BMW
center in Kansas.
Towing/Other Owner Benefits
A 24-hour Roadside Assistance Program is
available to every BMW owner during the new
vehicle warranty period.
Roadside assistance and other owner benefits
are available by calling:
1 800 332-4269
For additional details on towing and other owner
benefits please refer to the BMW Roadside
Assistance section of this Statement (page 26).
Other Items
Wheel alignment, balancing and wiper blade
inserts are covered up to 2,000 miles.
Items which are subject to wear and tear or
deterioration due to driving habits or condi-
tions, such as brake pads/linings, brake
discs, clutch disc, pressure plate, filters,
upholstery, trim and chrome items, paint fin-
ish, drive belts, glass, and similar items, are
specifically limited to defects in material or
workmanship.
This warranty does not apply to the
following:
Damage which results from negligence,
improper operation of the vehicle, improper
repair, lack of or improper maintenance, environ-
mental influences, flood, accident or fire dam-
age, road salt corrosion, or use of improper or
contaminated fuel.
Damage to the engine, transmission or any
related component caused by improper shifting
of the transmission.
Maintenance services and parts when replaced
during maintenance such as spark plugs, lubri-
cants, fluids, engine tuneup parts, replacement
of filters, coolant, and refrigerant. Failure to
maintain the vehicle properly in accordance with
the instructions in the Owner’s Manual or the
Service section of this Statement, that results in
the failure of any part of the vehicle.
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