phone BMW 528I 2009 Owner's Manual

Communications
This chapter summarizes how to operate your
mobile phone using iDrive or voice control and
how to use BMW Assist or BMW TeleServices.
Communications

Telephoning
194
Telephoning
The concept
Your BMW is equipped with a full mobile phone
preparation package. After pairing a suitable
mobile phone in the vehicle once, you can oper-
ate the mobile phone via iDrive, with the buttons
on the steering wheel and by voice.
A mobile phone that has been paired once is
automatically detected again with the engine
running or the ignition switched on as soon as
it is in the vehicle interior. The logon data of up
to four mobile phones can be stored simulta-
neously. If several mobile phones are detected
simultaneously, the respective last mobile
phone paired can be operated via the vehicle.
Using a phone in your vehicle
Using snap-in adapter*
The so-called snap-in adapter, a mobile phone
cradle, enables the battery to be charged and
the mobile phone to be connected to the exter-
nal antenna of your vehicle. This ensures
improved network reception and a consistent
voice reproduction quality. Ask your BMW cen-
ter which mobile phones snap-in adapters are
offered for.
For your safety
A car phone makes life more convenient in
many ways, and can even save lives in an emer-
gency. While you should consult your mobile
phone's separate operating instructions for a
detailed description of safety precautions and
information, we request that you direct your
particular attention to the following:
Only make entries when traffic conditions
allow you to do so. Do not hold the mobile
phone in your hand while you are driving; use
the hands-free system instead. If you do not
observe this precaution, your being distracted
can endanger vehicle occupants and other road
users.<
Suitable mobile phones
Ask your BMW center which mobile phones
with a Bluetooth interface are supported by the
mobile phone preparation package or which
mobile phones snap-in adapters are available
for. These mobile phones support the functions
described in this Owner's Manual with a certain
software version. Malfunctions can occur with
other mobile phones.
Care instructions
You can find valuable information on this topic
under Care, starting on page239 and the oper-
ating instructions for the mobile phone.
Operating options
You can operate the mobile phone* using:
>Buttons on steering wheel, refer to page11
>iDrive, refer to page16
>Voice commands, refer to page205
>Programmable memory buttons, refer to
page22
Avoid operating a mobile phone detected by
the vehicle with the keypad of the mobile
phone, otherwise malfunctions can occur.
Placing phone calls with BMW Assist
system*: BMW Assist calls
You can use the BMW Assist system via the
hands-free unit for BMW Assist calls.
When the status information "BMW Assist" or
"BMW Service" is displayed in "Communica-
tion", only BMW Assist calls are possible.
It may not be possible to establish a telephone
connection using the mobile phone while a con-
nection is being established to BMW Assist or
while a call to BMW Assist is already in
progress. If this happens, you must log off the
*

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mobile phone from the vehicle if you wish to
place a call with the mobile phone.
Commissioning
Pairing mobile phone in vehicle
The following prerequisites must be met:
>Suitable mobile phone: the mobile phone is
supported by the full mobile phone prepara-
tion package. Information on this subject is
also provided on the Internet at:
www.bmw.com
>The mobile phone is ready to operate.
>The Bluetooth link on the vehicle, refer to
page199, and on the mobile phone is
active.
>Depending on the mobile phone, the mobile
phone may need presetting: e.g. using the
following menu items:
>Bluetooth activated
>Connection must be allowed without
requiring further confirmation
>Reconnect
>Depending on the mobile phone model, the
setting energy saving mode can, for exam-
ple, result in vehicle failing to detect the
paired mobile phone.
>For pairing purposes, define any 4-16-digit
number as a Bluetooth passkey,
e. g. 25081107. A long and complex num-
ber offers the best protection against unau-
thorized access. This Bluetooth passkey is
no longer required after pairing is success-
ful.
>The ignition is switched on.
Only pair the mobile phone with the vehi-
cle stopped, otherwise the passengers
and other road users can be endangered due to
a lack of attentiveness on the part of the
driver.<
Switching on ignition
1.Insert the remote control as far as possible
into the ignition lock.
2.Switch on the ignition by pressing the Start/
Stop button without depressing the brake
or clutch pedal.
Preparation via iDrive
iDrive, for operating principle refer to page16.
3.Press the button to open the start
menu.
4.Press the controller to open the menu.
5.Select "Settings" and press the controller.
6.Select "Bluetooth" and press the controller.

Telephoning
196 7.Move the highlight marker to the second
field from the top, select "Phone" and press
the controller.
8.Select "Pair new phone" and press the con-
troller.
9.Select "Start pairing" and press the control-
ler.
The Bluetooth name of the vehicle is dis-
played.
Preparation with mobile phone
10.Additional operations must be carried out
on the mobile phone and differ depending
on the model, refer to the operating instruc-
tions of your mobile phone, e.g. find, con-
nect or pair under Bluetooth device. The
Bluetooth name of the vehicle is also shown
on the mobile phone display.
11.Select the Bluetooth name of the vehicle on
the mobile phone display.
Pairing
Depending on your mobile phone, you will first
be requested consecutively via the display of
your mobile phone or iDrive to enter the Blue-
tooth passkey you specified.
12.Enter the Bluetooth passkey.
Depending on the mobile phone, approx.
30 seconds are available for entering the
Bluetooth passkey on the mobile phone
and on the Control Display.
13.Move the highlight marker to the third field
from the top, select "Confirm passkey" and
press the controller.
14.Wait several seconds until the "Communi-
cation" menu is displayed.
The next time you use the mobile phone inside
the vehicle, it will be recognized within a few
minutes as long as the engine is running or the
ignition is switched on.
With some mobile phone models it may
be necessary to make certain settings for
a permanent Bluetooth link, e.g. via the menu
item Authorization or Secure connection. Refer
to the operating instructions of your mobile
phone.<

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As soon as a mobile phone is detected by the
vehicle, the phone book entries stored on the
SIM card or on your mobile phone are transmit-
ted to your vehicle. This transmission is depen-
dent on your mobile phone, refer to the operat-
ing instructions of your mobile phone if
necessary, and can take several minutes.
If not all phone book entries are displayed:
>Transfer all phone book entries from the
SIM card to the mobile phone if necessary.
>It may not be possible to display phone
book entries with special characters.
Up to four mobile phones can be paired consec-
utively. When you pair a fifth mobile phone, the
pairing data of the mobile phone for which the
pairing data were stored first in the vehicle will
be deleted.
Checking if pairing is unsuccessful
>Is the mobile phone supported by the
mobile phone preparation package? Infor-
mation on this subject is also provided on
the Internet at: www.bmw.com.
>Do the Bluetooth passkeys on the mobile
phone and the vehicle match? The same
Bluetooth passkey must be entered both on
the mobile phone display and via iDrive.
>Have you required longer than 30 seconds
to enter the Bluetooth passkey?
>Only a limited number of devices can be
connected to the mobile phone. Delete the
connection to other devices if necessary.
>The mobile phone no longer reacts? Switch
the mobile phone off and then on again or
disconnect the power supply.
To repeat pairing:1.Select "Restart pairing" and press the con-
troller.
2.Repeat steps 9 to 14.
If pairing was repeatedly unsuccessful, contact
BMW Customer Relations.
To call BMW Customer Relations:
Select "Help" and press the controller.
The phone number of BMW Customer Rela-
tions and information required for pairing is
shown on the display. With mobile phones
already paired, you can select the phone num-
ber of BMW Customer Relations to establish
the connection.
List of paired mobile phones
The mobile phones for which the vehicle has
stored the pairing data can be displayed. If sev-
eral paired mobile phones are detected by the

Telephoning
198 vehicle simultaneously, you can operate the
mobile phone highest up in the list via the vehi-
cle.
You can change the order of the mobile phones
in the list. As long as a mobile phone is selected
in this list, the mobile phones cannot be oper-
ated via the vehicle.
iDrive, for operating principle refer to page16.
1.Press the button to open the start
menu.
2.Press the controller to open the menu.
3.Select "Settings" and press the controller.
4.Select "Bluetooth" and press the controller.
5.Move the highlight marker to the second
field from the top, select "Phone" and press
the controller.
6.Select the desired mobile phone.
With two drives:
>Move the controller backwards to
change into the bottom field.
>Select the desired mobile phone and
press the controller.
With a single drive:
>Select the desired mobile phone and
press the controller.7.Select "Move device up" and press the con-
troller.
The selected mobile phone is moved
upward by one position.
Unpairing mobile phone from vehicle
If you no longer want to operate a mobile phone
via the vehicle, you can delete the pairing data
of the mobile phone.
iDrive, for operating principle refer to page16.
1.Switch off the mobile phone.
2.Press the button to open the start
menu.
3.Press the controller to open the menu.
4.Select "Settings" and press the controller.
5.Select "Bluetooth" and press the controller.
"Bluetooth" is selected.
6.Move the highlight marker to the second
field from the top, select "Phone" and press
the controller.
7.Select the desired mobile phone.
With two drives:
>Move the controller backwards to
change into the bottom field.
>Select the desired mobile phone and
press the controller.

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With a single drive:
>Select the desired mobile phone and
press the controller.
8.Select "Delete device" and press the con-
troller.
The unpaired mobile phone is deleted from
the list.
The phone book entries and the lists of
stored phone numbers are also deleted.
Activating/deactivating Bluetooth link
Bluetooth technology is not approved in
all countries. Observe the applicable local
regulations. Temporarily deactivate the Blue-
tooth link between the vehicle and the mobile
phone if necessary.
If the Bluetooth link is deactivated, you cannot
operate your mobile phone via the vehicle and
other devices with a Bluetooth interface can be
used via the mobile phone, e.g. a laptop com-
puter.<
To temporarily deactivate the Bluetooth link
between the vehicle and your mobile phone:
1.Press the button to open the start
menu.
2.Press the controller to open the menu.
3.Select "Settings" and press the controller.4.Select "Bluetooth" and press the controller.
5.Move the highlight marker to the second
field from the top, select "Settings" and
press the controller.
6.Select "Bluetooth communication active"
and press the controller to activate or deac-
tivate the link.
The Bluetooth link is activated.
The Bluetooth link is deactivated.

Telephoning
200
Adjusting volume
Turn the knob during a call to select the desired
volume.
This volume for the hands-free system is main-
tained, even if the other audio sources are set to
minimum volume.
You can also adjust the volume with the buttons
on the steering wheel, refer to page11.
The setting is stored for the remote control cur-
rently in use.
Operation via iDrive
You can operate the following functions via
iDrive:
>Accepting/refusing a call
>Dialing phone numbers
>Dialing phone numbers from the phone
book
>Dialing stored phone numbers, e.g. from the
list of accepted calls.
>Ending a call
When the ignition is switched off or in radio
readiness, e.g. after taking the remote control
out of the ignition lock, you can continue an
ongoing call via the hands-free system for sev-
eral minutes.
Speech quality
If the person you are talking to cannot under-
stand you well, this may be due to excessively
loud background noises. The full mobile phone
preparation package can compensate for these
noises to a certain degree. To optimize the speech quality during a call, we recommend
that you:
>Reduce background noises, e.g. by closing
the windows, reducing the air volume of the
automatic climate control or pointing the
opened front vent outlets downward
>Reduce volume of hands-free system
Requirements
>The logon data of the mobile phone are
stored in the vehicle and the mobile phone
is ready to operate.
>The engine is running or the ignition is
switched on.
>The mobile phone is detected by the vehi-
cle.
Opening Communication
Many of the functions described below are con-
trolled using the "Communication" menu.
iDrive, for operating principle refer to page16.
1.Press the button to open the start
menu.
2.Move the controller forward to open "Com-
munication".
Receiving calls
If you have the phone number of the caller
stored in the phone book and the phone num-
ber has been transmitted, the name of the entry
is displayed.
Accepting a call
Press the button on the steering wheel.
Alternative:

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"Accept" is selected.
Press the controller.
Rejecting a call
Select "Reject" and press the controller.
The caller is diverted to your mailbox if it has
been activated.
Calling
Dialing phone numbers
1.Select "Phone" and press the controller.
2.Select "Dial" and press the controller.
3.Enter the desired phone number by dialing
the individual digits and pressing the con-
troller.
Always enter the complete phone number
consisting of national dialing code, area
code, and phone number.
The letters correspond to the digits on the
keypad of the mobile phone.
To delete the last digit:
Move the controller toward the right to
select the arrow and press the control-
ler.4.Select "Dial number" and press the control-
ler.
Alternative:
Press the button on the steering wheel.
For your phone number to be displayed to the
person you are calling, the display of phone
numbers must be enabled by your service pro-
vider.
About programmable memory buttons
You can store and request phone numbers
using the programmable memory buttons, refer
to page22.
Ending a call
Press the button on the steering wheel.
Alternative:
1.Select the phone number and press the
controller.

Telephoning
202 2."End call" is selected:
Press the controller.
Dialing a phone number from phone
book or a phone number stored in a list
Phone numbers you have called, incoming calls
and the entries of the phone book are stored in
lists when the mobile phone is connected to the
vehicle via Bluetooth. If the caller is entered in
the phone book, the name of the entry is dis-
played instead of the phone number.
You can select the desired subscriber from the
list and establish the connection.
Five lists are available:
>"A - Z"
The entries in your mobile phone's phone
book, consisting of names and phone num-
bers, are sorted alphabetically.
>"Top 8"
The eight numbers dialed most frequently
from the "A - Z" phone book are automati-
cally stored in the Top 8 list.
>"Redial"
The last eight phone numbers you dialed
are automatically stored. The last number
dialed is at the top of the list.
>"Missed calls"
The phone numbers of the last eight calls
that were not accepted are stored. This
requires the telephone number of the caller
to have been sent.
>"Received calls"
The phone numbers of the last eight
accepted calls are stored. This requires the
telephone number of the caller to have been
sent.
Dialing a phone number from phone
book
The "A - Z" list is available for your phone book
entries. The phone book entries appear on the
Control Display.
1.Select "Phone" and press the controller.
2.Select "A - Z" and press the controller.
3.To limit the number of displayed entries,
select the first letter of the desired entry and
press the controller.
4.Select the desired entry and press the con-
troller.
5.Select "Call" and press the controller.
The system dials the number.
If different phone numbers are stored in the
mobile phone under one name, e. g. office and
home, the name is shown once for each phone
number.
You can change a phone number stored in the
phone book, e.g. to call a specific extension:
1.Select "Phone" and press the controller.
2.Select "A - Z" and press the controller.
3.Select the desired entry and press the con-
troller.
4.Select "Add digits" and press the controller.
5.Change the phone number.