fuel BMW 6 SERIES COUPE 2004 E63 Service and warranty information
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BMW Maintenance Program –
2004 645Ci
Maintenance Programs are a benefit
designed to help reduce the cost of owner-
ship.
2004 6 Series model vehiclespurchased
from any Authorized BMW center in the
United States or Puerto Rico are covered by
Full Maintenance for 48 months or 50,000
miles, whichever occurs first. Coverage
begins on the date of first retail sale or the
date the vehicle is first placed in service as a
demonstrator or company vehicle, whichever
is earlier.
Any authorized BMW center in the United
States or Puerto Rico will perform the sched-
uled maintenance services on your vehicle at
no expense to you. The maintenance sched-
ule intervals are based on average driving
conditions and operation.
Should you
request more frequent maintenance
service, the cost of these services will not
be covered by the Maintenance Program.
Coverage
Full Maintenancecovers all factory recom-
mended maintenance, as determined by the
Service Interval Indicator System. Additional
items that need replacement due to normal
wear and tear, and that are not covered by
the original New Vehicle Limited Warranty -
such as brake pads, brake rotors, and wiper
blades inserts - are included, provided wear
and tear exceeds BMW wear limits. Any
adjustments required due to normal operating
conditions are also included. See pages 6-7
of this statement for additional information.
Maintenance Intervals
Time intervals should be followed using the
maintenance interval as indicated by the
BMW Service Interval Display.
This BMW Service and Warranty Information
Statement should be presented to your BMW
center when maintenance is required. Your
BMW center will stamp this book document-
ing the services or maintenance performed.
Exclusions from coverage
-Items reimbursable under your New
Vehicle Limited Warranty.
- Gasoline.
- Windshield washer additive (except when
in conjunction with scheduled maintenance).
- Tires, wheel alignment, tire balance and
rotation.
- Wear and tear of soft trim items, such as:
seats, carpets, moldings, headliner, door
panels and all chrome trim.
- Damage detected when performing the
rust perforation inspection.
- Damage which results from negligence,
improper operation of the vehicle, wear and
tear or deterioration due to driving habits or
conditions, improper repair, environmental
influences, flood, accident or fire damage,
road salt corrosion, alteration, installation of
non-BMW accessories, or use of improper,
poor quality or contaminated fuel.
- Altered or unreadable Vehicle Identification
Number (VIN) or odometer irregularities or
vehicles where the true mileage cannot be
determined.
- Maintenance or repair after the vehicle is
deemed a total loss.
- Maintenance or repairs performed by other
than an Authorized BMW center within the
United States or Puerto Rico.
- Vehicles used in competitive events.
- Oil changes performed outside the recom-
mended maintenance intervals as indicated
by the Service Interval Display.
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Green lamps
No service is currently required.
You can request more detailed information on
every entry.
Turn the controller to scroll through the list,
then confirm the selected entry.
Confirm to exit the list.
The vehicle’s current service status is auto-
matically saved in the vehicle’s ignition key.
The Service Advisor at your BMW center has
a device called a key reader. When your
Service Advisor inserts your key into the key
reader, all pertinent vehicle and servicing
data will be available, and a customized
maintenance checklist is printed out based on
the specific operations called for by the
Condition Based Service.
The performance of certain subsequent
maintenance elements, as required by the
BMW New Vehicle Limited Warranty, will be
specified at intervals computed by the BMW
Service Interval Indicator as follows:
– Oil Service: Engine oil should be changed
with the engine at operating temperature.
Note:Change oil at least once a year.
All 2004 model year 6 Series are factory-
filled with BMW High Performance Synthetic
oils. At the time of the printing of this booklet,
the following oils are strongly recommended
and approved by BMW:
•BMW High Performance 5W-30 Synthetic
Oil (BMW part number 07 51 0 017 866)
•Mobil 1 5W-30
•Mobil 1 5W-40
BMW is evaluating various synthetic oils for
inclusion in our list of recommended engine
oils. For the most current list of synthetic oils,
please contact your BMW center, or call
BMW of North America, Inc. at 1-800-831-
1117. You can also obtain this information
from our website, www.bmwusa.com/.
If you need to add oil between oil changes
and are unable to obtain BMW High
Performance Synthetic Oil, Mobil 1 or another
special oil on the list, use a synthetic oil with
an API rating of SH or higher.
The following maintenance elements must be
performed at the mileage/time stated (time
intervals begin from the vehicle’s production
date):
- Brake Fluid Service: Change brake fluid
every two years, or when specified by CBS.
- Oxygen Sensor Service: The oxygen
sensor deteriorates strictly on a mileage
basis and must therefore be replaced
every 100,000 miles to maximize vehicle
fuel economy and minimize exhaust pollu-
tion.
- Spark Plug Service: Replace at 100,000
miles, or when specified by CBS.
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Vehicle Check
Maintenance work (continued)
• Brake system connections and lines: check
for leaks, damage and correct positioning
• Underbody, incl. all visible parts (i.e. trans-
mission, rear axle, fuel lines, exhaust
system), check for damage, leaks and
corrosion
• Steering components: check for clearance,
leaks, damage and wear
• Final Inspection: Road test with check of
– Brakes
– Steering
– Shock absorbers
– Transmission
Brake fluid
Maintenance work
• Replace brake fluid
Spark plugs
Maintenance work
• Replace spark plugs at intervals of 100,000
miles
Automatic Transmission
Maintenance work
• Replace ATF at intervals of 100,000
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Emission Control
Maintenance Schedule
The maintenance schedule as shown is
required for the proper functioning of the
emission control systems for optimum vehicle
performance and fuel economy.
Basic Engine
Engine oilAs specified by CBS
Engine oil filter As specified by CBS
Fuel System
Air filterAs specified by CBS
Ignition System
Spark plugs As specified by CBS
Emission Control Components
Oxygen sensorReplace at intervals
of 100,000 miles
Oxygen Sensor Service: The oxygen sensor
deteriorates strictly on a mileage basis and
must therefore be replaced to maximize
vehicle fuel economy and minimize exhaust
pollution.
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Services
From the information you provide, the BMW
Roadside Assistance service representative
will determine the type of help required.
Dispatch Service
A service provider will be dispatched to the
site of your disabled vehicle.
On-Site Assistance
On-site service for vehicle disablements such
as flat tires, dead batteries, and out of fuel
conditions is provided up to a maximum of
$100.00 per incident by BMW Roadside
Assistance.
The cost for parts and fuel, when used on-
site, are the responsibility of the owner/driver.
The New Vehicle Limited Warranty does not
cover any of the above on-site services.
Lock-Out
For security purposes, the driver will need to
prove ownership by presenting proper
documentation, i.e., a valid drivers license,
registration, etc. Lock-out service will be
provided up to a maximum of $100.00 per
incident.
Towing Service
In the event of a mechanical breakdown
normally covered under the New Vehicle
Limited Warranty, your vehicle will be trans-
ported (at no cost) to the nearest authorized
BMW center. Your vehicle is also covered in
the event of an accident or collision.
If a breakdown occurs after normal business
hours, your vehicle will be transported to a
secure location and transported to the
nearest authorized BMW center on the next
business day.
If you request that the vehicle be taken to a
location other than the nearest authorized
BMW center, any additional expense will be
your responsibility.
However, you may request (at no cost) to be
taken to a different BMW center as long as it
is within 50 additional miles of the "nearest"
BMW center.Towing requests for vehicles disabled
because of casualty, fire, act of God, or viola-
tion of law (federal, state or local) are
accepted at the expense of the owner/driver.
If it is necessary for you to have your vehicle
towed through your own arrangements,
you
must contact BMW Roadside Assistance
for prior authorization and instructions on
claim procedures.
All claims must be
submitted within sixty (60) days of the
disablement or occurrence, accompanied by
the original receipts. Claims received after
that time period may not be honored and are
subject to the full discretion of BMW
Roadside Assistance. If BMW Roadside
Assistance is not contacted for "prior" authori-
zation, the maximum coverage for towing
situations is $100.00.
Sign-and-Drive
In most instances, services provided under
the BMW Roadside Assistance Program do
not require immediate payment.
Usually, you will be able to sign a receipt, so
the provider of the service can be reimbursed
directly by BMW Roadside Assistance.
Parts, materials and fuel should be paid by
you directly to the provider of the services.
Trip Interruption Benefits
Trip interruption benefits are provided for
mechanical breakdowns as follows:
– Breakdowns that are warranty related,
and;
–Must occur in excess of 100 miles from the
driver’s residence, and;
– Repairs cannot be completed during
normal business hours on the same day of
breakdown.
Reimbursements will be made for meals,
lodging, car rentals, and alternate transporta-
tion to bring the driver and the BMW automo-
bile together after the vehicle has been
repaired by an authorized BMW center.
Original receipts must accompany all
reimbursement requests.
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New Vehicle Limited Warranty –
2004 Models (Valid Only in the
U.S.A. and Puerto Rico)
Warrantor
BMW NA warrants 2004 U.S. specification
vehicles distributed by BMW NA or sold
through the BMW NA European Delivery
Program against defects in materials or
workmanship to the first retail purchaser, and
each subsequent purchaser.
Warranty Period
The warranty period is 48 months or 50,000
miles, whichever occurs first.
Warranty Begins
This warranty begins on the date of first
retail sale, or the date the vehicle is first
placed in service as a demonstrator or
company vehicle, whichever is earlier.
Warranty Coverage
To obtain service under this warranty, the
vehicle must be brought, upon discovery of a
defect in material or workmanship, to the
workshop of any authorized BMW center,
during normal business hours. The BMW
center will, without charge for parts or labor,
either repair or replace the defective part(s)
using new or authorized remanufactured
parts. The decision to repair or replace said
part(s) is solely the prerogative of BMW NA.
Parts for which replacements are made
become the property of BMW NA.
In all cases, a reasonable time must be allowed
for warranty repairs to be completed after the
vehicle is received by the BMW center.
Safety Belt Warranty - Kansas
Safety belts are covered under the BMW New
Vehicle Limited Warranty for defects in
material or workmanship for a period of 10
years, unlimited mileage from the date of
purchase. In order to be eligible for this
coverage, the vehicle must be a new car
retailed in the State of Kansas and the repair
performed by an authorized BMW center in
Kansas.
Towing/Other Owner Benefits
A 24-hour Roadside Assistance Program is
available to every BMW owner during the new
vehicle warranty period.
Roadside assistance and other owner
benefits are available by calling:
1-800-332-4269
For additional details on towing and other
owner benefits please refer to the BMW
Roadside Assistance section of this
Statement (page 26).
Other Items
Wheel alignment, balancing and wiper blade
inserts are covered up to 2,000 miles.
Items which are subject to wear and tear
or deterioration due to driving habits or
conditions, such as brake pads/linings,
brake discs, clutch disc, pressure plate,
filters, upholstery, trim and chrome items,
paint finish, drive belts, glass, and similar
items, are specifically limited to defects in
material or workmanship.
This warranty does not apply to the follow-
ing:
Damage which results from negligence,
improper operation of the vehicle, improper
repair, lack of or improper maintenance,
environmental influences, flood, accident or
fire damage, road salt corrosion, or use of
improper or contaminated fuel.
Damage to the engine, transmission or any
related component caused by improper shift-
ing of the transmission.
Maintenance services and parts when
replaced during maintenance such as spark
plugs, lubricants, fluids, engine tuneup parts,
replacement of filters, coolant, and refriger-
ant.
Failure to maintain the vehicle properly in
accordance with the instructions in the
Owner’s Manual or the Service section of this
Statement, that results in the failure of any
part of the vehicle.
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However, the use of non-BMW replacement
parts or non-EPA certified parts does not
invalidate the warranty on other components,
unless non-BMW parts or non-EPA certified
parts cause damage to warranted parts.
What is not covered
This warranty does not cover malfunctions
caused by any of the following: accident,
flood, misuse, improper adjustment, modifica-
tion, alteration, tampering, disconnection,
improper or inadequate maintenance, use of
leaded fuel or fuels containing more than
10% ethanol, or other oxygenates with more
than 2.8% oxygen by weight (i.e., more than
15% MTBE or more than 3% methanol plus
an equivalent amount of co-solvent).
The replacement of maintenance parts, such
as spark plugs, filters and similar items used
in required maintenance services, the repair
or replacement of maintenance parts beyond
the first required inspection/maintenance, or if
the part has been replaced earlier for reasons
other than it being defective.
The car or any part of the car unless a failure
causes the car to fail to conform to applicable
emission regulations.
Any car on which the odometer has been
replaced or altered and the true mileage
cannot be determined.
The car, if the vehicle identification number is
altered or cannot be read, or if the car has
been declared a total loss or sold for salvage
purposes.
General
These warranties give you specific legal
rights, and you may also have other rights
which vary from state to state.
THE DURATION OF ANY IMPLIED
WARRANTIES, INCLUDING THE IMPLIED
WARRANTY OF MERCHANTABILITY, IS
LIMITED TO THE DURATION OF THE
EXPRESS WARRANTIES HEREIN.
BMW NA HEREBY EXCLUDES INCIDENTAL
AND CONSEQUENTIAL DAMAGES,
INCLUDING LOSS OF TIME, INCONVE-
NIENCE, OR LOSS OF USE OF THE
VEHICLE, FOR ANY BREACH OF ANYEXPRESS OR IMPLIED WARRANTY,
INCLUDING THE IMPLIED WARRANTY OF
MERCHANTABILITY, APPLICABLE TO THIS
PRODUCT.
Some states do not allow limitations on how
long an implied warranty lasts, or the exclu-
sion or limitation of incidental or consequen-
tial damages, so the above limitations and
exclusions may not apply to you. Additionally,
if you are a California, Maine, Massachusetts
or Vermont resident and your vehicle is regis-
tered in that state, your vehicle is eligible for
California Emissions Warranty coverage.
These federal warranty provisions also apply
to all vehicles sold in all U.S. states and terri-
tories regardless of whether a state has
enacted state warranty provisions that differ
from the federal provisions.
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The following systems are covered by the
Federal Emission Performance Warranty for a
period of two years or 24,000 miles,
whichever occurs first. The specific systems
may vary according to model, therefore, all of
the systems listed may not be used on your
vehicle. For assistance in determining which
systems and specific components within
these systems apply to your vehicle, please
contact your BMW center.
AIR INDUCTION SYSTEM
FUEL METERING SYSTEM
IGNITION SYSTEM
POSITIVE CRANKCASE VENTILATION
SYSTEM (PCV)
FUEL EVAPORATIVE CONTROL SYSTEM
EXHAUST SYSTEM
ENGINE EMISSION CONTROL SYSTEM
SENSORS/DEVICES
ON BOARD DIAGNOSTIC SYSTEM (OBD)
RELATED PARTS ASSOCIATED WITH THE
ABOVE SYSTEMS
The following components and/or system
are/is covered under the Federal Emission
Warranty for a period of 8 years or 80,000
miles, whichever occurs first.
CATALYTIC CONVERTER
ENGINE CONTROL MODULE (INCLUDING
ON-BOARD DIAGNOSTIC SYSTEM)
For assistance in determining coverage of the
specific components of the on-board diagnos-
tic system, please contact your BMW center.
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California Emission Control
Warranty Statement*
Your Warranty Rights and
Obligations
The California Air Resources Board and
BMW of North America (BMW NA) are
pleased to explain the emission control
system warranty on your 2004 vehicle. In
California, new motor vehicles must be
designed, built and equipped to meet the
State’s stringent anti-smog standards. BMW
NA must warrant the emission control system
on your vehicle for the periods of time listed
below provided there has been no abuse,
neglect or improper maintenance of your
vehicle.
Your emission control system may include
parts such as the fuel injection system, the
ignition system, catalytic converter, and
engine computer. Also included may be
hoses, belts, connectors and other emission-
related assemblies.
Where a warrantable condition exists, BMW
NA will repair your vehicle at no cost to you
including diagnosis, parts and labor.
Manufacturer’s Warranty Coverage:
–For 3 years or 50,000 miles whichever
occurs first:
1. If your vehicle fails a Smog Check inspec-
tion, all necessary repairs and adjustments
will be made by BMW NA to ensure that
your vehicle passes the inspection. This is
your emission control system PERFOR-
MANCE WARRANTY.
2. If any emission-related part on your
vehicle is defective, the part will be
repaired or replaced by BMW NA. This is
your short-term emission control system
DEFECTS WARRANTY.
–For 7 years or 70,000 miles whichever
occurs first:
If an emission-related part specially noted on
page 40 as having coverage for 7 years or
70,000 miles is defective, the part will be
repaired or replaced by BMW NA. This is
your long-term emission control system
DEFECTS WARRANTY.
Owner’s Warranty Responsibilities:
–As the vehicle owner, you are responsible
for the performance of the required
maintenance listed in your Owner’s
Manual. BMW NA recommends that you
retain all receipts covering maintenance on
your vehicle, but BMW NA cannot deny
warranty solely for the lack of receipts or
for your failure to ensure the performance
of all scheduled maintenance.
–You are responsible for presenting your
vehicle to an authorized BMW center as
soon as a problem exists. The warranty
repairs should be completed in a reason-
able amount of time, not to exceed 30
days.
–As the vehicle owner, you should also be
aware that BMW NA may deny your
warranty coverage if your vehicle or part
has failed due to abuse, neglect, improper
maintenance or unapproved modifications.
If you have any questions regarding your
warranty rights and responsibilities, you
should contact:
BMW of North America
Customer Relations Department
PO. Box 1227
Westwood, N.J. 07675-1227
Telephone: 1-800-831-1117
Website:
www.bmwusa.com
or the
California Air Resources Board
9528 Telstar Avenue
P.O. Box 8001
El Monte, CA 91731
*The California Emissions Control System
Limited Warranty applies to all 2004 U.S.
specification BMW vehicles sold, leased,
and/or registered in California, Maine,
Massachusetts or Vermont.
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It is strongly recommended that any replace-
ment parts used for maintenance, repair or
replacement of emission control systems be
genuine BMW Service Parts or BMW
Authorized Remanufactured Parts. Without
invalidating this warranty, the owner may elect
to have maintenance, repair or replacement
of the emission control systems performed by
any automotive repair establishment, or elect
to use parts other than BMW Authorized
Remanufactured or genuine BMW Service
Parts. However, the cost of such service or
parts will not be covered under this warranty,
except in emergency situations. In an
emergency situation, where an authorized
BMW center is not reasonably available or a
warranty replacement part is not available
within 30 days, repairs may be performed at
any available service establishment or by any
individual using any replacement part.
A repair not completed within 30 days consti-
tutes an emergency. BMW NA will reimburse
the owner for such emergency repairs (includ-
ing labor, parts and diagnosis not to exceed
BMW suggested retail price for all warranted
parts replaced and labor charges based on
the manufacturer’s recommended time
allowance for the warranty repair and the
geographically appropriate hourly labor rate)
that are covered under this warranty.
Replaced parts and paid invoices must be
presented to a BMW center as a condition of
reimbursement for emergency repairs not
performed by a BMW center.
The use of replacement parts, which are not
of equivalent quality, may impair the effective-
ness of emission control systems. If other
than genuine BMW Service Parts or
Authorized Remanufactured Parts are used
for maintenance, repair or replacement of
components affecting emission control, the
owner should obtain assurances that such
parts are warranted by their manufacturer to
be equivalent to genuine BMW parts in
performance and durability. BMW NA
assumes no liability under this warranty with
respect to parts other than genuine BMW
parts.
However, the use of non-BMW replacement
parts does not invalidate the warranty on
other components, unless non-BMW partscause damage to warranted parts.
What is not covered
This warranty does not cover malfunctions
caused by any of the following: accident,
flood, misuse, modification, alteration,
tampering, disconnection, improper or inade-
quate maintenance, except if performed by an
authorized BMW center doing warranty repair
work, use of leaded fuel or fuel other than as
specified in the Owner’s Manual.
The replacement of maintenance parts, such
as spark plugs, filters and similar items used
in required maintenance services or the
repair or replacement of maintenance parts
beyond the first replacement interval.
Any car on which the odometer has been
replaced or altered and the true mileage
cannot be determined.
The car, if the vehicle identification number is
altered or cannot be determined, or if the car
has been declared a total loss or sold for
salvage purposes.
General
The warranty gives you specific legal rights,
and you may also have other rights which
vary from state to state.
THE DURATION OF ANY IMPLIED
WARRANTIES, INCLUDING THE IMPLIED
WARRANTY OF MERCHANTABILITY, IS
LIMITED TO THE DURATION OF THE
EXPRESS WARRANTIES HEREIN. BMW
OF NORTH AMERICA HEREBY EXCLUDES
INCIDENTAL AND CONSEQUENTIAL
DAMAGES, INCLUDING LOSS OF TIME,
INCONVENIENCE, OR LOSS OF USE OF
THE VEHICLE, FOR ANY BREACH OF ANY
EXPRESS OR IMPLIED WARRANTY,
INCLUDING THE IMPLIED WARRANTY OF
MERCHANTABILITY, APPLICABLE TO THIS
PRODUCT.
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