flat tire BMW 7 SERIES 2004 E65 Service and warranty information

Maintenance summary
The Service Interval Indicator System (CBS)
will determine the requirement for perform-
ance of the maintenance services described
on this and the following page. These
services may be required either individually or
in conjunction with other maintenance
services.
Standard operations
Maintenance work
• Brief diagnostic test
• Verify Check Control messages
• Check indicator and warning lights
• Reset CBS display
Engine oil
Maintenance work
• Change the engine oil and oil filter. We
recommend BMW High Performance 5W-30
Synthetic Oil P/N 07 51 0 017 866.
• After every 3rd engine oil change:
Intake air cleaner: replace air filter element
(reduce replacement interval in dusty
operating conditions).
• Parking brake: check function
Microfilter
Maintenance work
• Automatic air conditioning:
Replace microfilter
Front brake
Maintenance work
• Replace brake pads, clean brake pad
contact points in calipers.
• Brake discs:
Check surface and thickness, if necessary
replace at extra charge*
Rear brake
Maintenance work
• Replace brake pads, clean brake pad
contact points in calipers.
• Brake discs:
Check surface and thickness, if necessary
replace at extra charge*
• Parking brake:
Check condition, brake lining thickness and
function, if necessary replace at extra charge*.
*Unless covered by Maintenance Program
Vehicle Check
Maintenance work
• Check operation of horn, headlight flasher
and hazard warning flashers.
• Check instrument and control lighting and
heater/air-conditioning blower.
• Check lighting system: turn signals, back-up,
license plate, interior (incl. map, reading
lights), glovebox, flashlight, luggage area
lights.
• Safety belts: check condition and function.
• Check windshield wiper and washer jet
positions.
• Body: check for corrosion (except cavities).
• Tires: check tread depth, wear pattern, outer
condition, inflation pressure (also spare tire).
If necessary, correct pressure (also spare)
• Battery: check state of charge (magic eye)
and charge if required.
• Power steering reservoir: Check fluid level.
• Visually inspect all SRS airbag units for torn
covers, obvious damage or attachment of
stickers.
• Rear-view mirrors
• Coolant: check fluid level and concentration.
• Windshield washer and intensive cleaning
system: check protection level, fluid level,
top if necessary.
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Services
From the information you provide, the BMW
Roadside Assistance service representative
will determine the type of help required.
Dispatch Service
A service provider will be dispatched to the
site of your disabled vehicle.
On-Site Assistance
On-site service for vehicle disablements such
as flat tires, dead batteries, and out of fuel
conditions is provided up to a maximum of
$100.00 per incident by BMW Roadside
Assistance.
The cost for parts and fuel, when used on-
site, are the responsibility of the owner/driver.
The New Vehicle Limited Warranty does not
cover any of the above on-site services.
Lock-Out
For security purposes, the driver will need to
prove ownership by presenting proper
documentation, i.e., a valid drivers license,
registration, etc. Lock-out service will be
provided up to a maximum of $100.00 per
incident.
Towing Service
In the event of a mechanical breakdown
normally covered under the New Vehicle
Limited Warranty, your vehicle will be trans-
ported (at no cost) to the nearest authorized
BMW center. Your vehicle is also covered in
the event of an accident or collision.
If a breakdown occurs after normal business
hours, your vehicle will be transported to a
secure location and transported to the
nearest authorized BMW center on the next
business day.
If you request that the vehicle be taken to a
location other than the nearest authorized
BMW center, any additional expense will be
your responsibility.
However, you may request (at no cost) to be
taken to a different BMW center as long as it
is within 50 additional miles of the "nearest"
BMW center.Towing requests for vehicles disabled
because of casualty, fire, act of God, or viola-
tion of law (federal, state or local) are
accepted at the expense of the owner/driver.
If it is necessary for you to have your vehicle
towed through your own arrangements,
you
must contact BMW Roadside Assistance
for prior authorization and instructions on
claim procedures.
All claims must be
submitted within sixty (60) days of the
disablement or occurrence, accompanied by
the original receipts. Claims received after
that time period may not be honored and are
subject to the full discretion of BMW
Roadside Assistance. If BMW Roadside
Assistance is not contacted for "prior" authori-
zation, the maximum coverage for towing
situations is $100.00.
Sign-and-Drive
In most instances, services provided under
the BMW Roadside Assistance Program do
not require immediate payment.
Usually, you will be able to sign a receipt, so
the provider of the service can be reimbursed
directly by BMW Roadside Assistance.
Parts, materials and fuel should be paid by
you directly to the provider of the services.
Trip Interruption Benefits
Trip interruption benefits are provided for
mechanical breakdowns as follows:
– Breakdowns that are warranty related,
and;
–Must occur in excess of 100 miles from the
driver’s residence, and;
– Repairs cannot be completed during
normal business hours on the same day of
breakdown.
Reimbursements will be made for meals,
lodging, car rentals, and alternate transporta-
tion to bring the driver and the BMW automo-
bile together after the vehicle has been
repaired by an authorized BMW center.
Original receipts must accompany all
reimbursement requests.
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