display BMW 7 SERIES LONG 2004 E66 Service and warranty information

BMW Maintenance Program –
2004 745i, 745Li, 760Li
Maintenance Programs are a benefit
designed to help reduce the cost of owner-
ship.
2004 7 Series model vehiclespurchased
from any Authorized BMW center in the
United States or Puerto Rico are covered by
Full Maintenance for 48 months or 50,000
miles, whichever occurs first. Coverage
begins on the date of first retail sale or the
date the vehicle is first placed in service as a
demonstrator or company vehicle, whichever
is earlier.
Any authorized BMW center in the United
States or Puerto Rico will perform the sched-
uled maintenance services on your vehicle at
no expense to you. The maintenance sched-
ule intervals are based on average driving
conditions and operation.
Should you
request more frequent maintenance
service, the cost of these services will not
be covered by the Maintenance Program.
Coverage
Full Maintenancecovers all factory recom-
mended maintenance, as determined by the
Service Interval Indicator System. Additional
items that need replacement due to normal
wear and tear, and that are not covered by
the original New Vehicle Limited Warranty -
such as brake pads, brake rotors, and wiper
blade inserts - are included, provided wear
and tear exceeds BMW wear limits. Any
adjustments required due to normal operating
conditions are also included. See pages 6-7
of this statement for additional information.
Maintenance Intervals
Time intervals should be followed using the
maintenance interval as indicated by the
BMW Service Interval Display.
This BMW Service and Warranty Information
Book should be presented to your BMW
center when maintenance is required. Your
BMW center will stamp this book document-
ing the services or maintenance performed.
Exclusions from coverage
-Items reimbursable under your New
Vehicle Limited Warranty.
- Gasoline.
- Windshield washer additive (except when
in conjunction with scheduled maintenance).
- Tires, wheel alignment, tire balance and
rotation.
- Wear and tear of soft trim items, such as:
seats, carpets, moldings, headliner, door
panels and all chrome trim.
- Damage detected when performing the
rust perforation inspection.
- Damage which results from negligence,
improper operation of the vehicle, wear and
tear or deterioration due to driving habits or
conditions, improper repair, environmental
influences, flood, accident or fire damage,
road salt corrosion, alteration, installation of
non-BMW accessories, or use of improper,
poor quality or contaminated fuel.
- Altered or unreadable Vehicle Identification
Number (VIN) or odometer irregularities or
vehicles where the true mileage cannot be
determined.
- Maintenance or repair after the vehicle is
deemed a total loss.
- Maintenance or repairs performed by other
than an Authorized BMW center within the
United States or Puerto Rico.
- Vehicles used in competitive events.
- Oil changes performed outside the recom-
mended maintenance intervals as indicated
by the Service Interval Display.
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Maintenance System
The BMW Maintenance System has been
devised with the following objectives: to
maximize vehicle safety, reliability, and resale
value by minimizing breakdowns resulting
from wear, and minimizing cost and inconven-
ience by computing maintenance intervals
based upon the specific manner in which
each individual vehicle is driven.
Maintenance intervals on motor vehicles have
conventionally been specified based upon
accumulated mileage. However, driving condi-
tions have a major influence on routine
maintenance requirements; distance traveled
is only one of the significant factors. A vehicle
driven for 50,000 miles of short trips in the
city with numerous cold starts, prolonged
periods of idling, stop-and-go driving, and
high engine speeds during acceleration
requires more frequent maintenance intervals
than a vehicle driven for 50,000 miles for long
distances at low engine speeds primarily at
operating temperature.
The advanced technologies at BMW have led
to the development of the unique BMW
Condition Based Service System which
computes the actual optimum maintenance
requirements based not only upon the
accumulated mileage, but taking into account
important factors such as high or low engine
speeds, short or long trip driving, and condi-
tion of the engine oil and brake pads.
The BMWMaintenance System
Condition Based Service CBS
CBS is a development of the Service Interval
Indicator System. Sensors and sophisticated
algorithms take even more detailed account
of the various conditions of vehicle use.
The remaining times for selected mainte-
nance tasks as well as any legally prescribed
dates are displayed to you individually:
Engine oil
Brakes – front and rear separately
Microfilter
Brake fluid
Spark plugs
Vehicle check
Required State Inspection(s)
CBS thus determines the current and future
maintenance requirements. This data can
also be read from the vehicle key by your
BMW Service Advisor and used to propose
the optimum scope of maintenance.
Have maintenance and repair work performed
by your BMW center. Make sure that the
maintenance work is stamped in this Service
and Warranty Information Statement. These
entries are the evidence of regular mainte-
nance of your vehicle and a requirement for
warranty claims.
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Disconnecting the battery during periods
of long-term storage will interrupt the
calculation of time-based services. Have all
items requiring time-based maintenance,
such as brake fluid and coolant, and possibly
also the engine oil and microfilter, brought up
to date by your BMW center. Also see the
section on battery care on page 16 of this
statement.
Service Interval Display
Info Display screen contents
The distance remaining until your next service
briefly appears when you switch on the
ignition.
The Info Display immediately switches to
its compute mode when you press one
of the two buttons in the turn signal indicator
lever.
Control Display screen contents
The current Status of Service items deter-
mined by the CBS are shown in the Control
Display.
You can view additional information on
service and maintenance procedures by
selecting the “OB data”menu.
1. Select and confirm
2. Select “Service”and confirm your entry
3. The display shows a list of selected service
and maintenance procedures, as well as any
required state inspections.
Red Sectors
The service deadline has already passed.
Yellow Sectors
The deadline for service or a state inspection
is approaching. Please contact your BMW
center for an appointment.
3

Maintenance summary
The Service Interval Indicator System (CBS)
will determine the requirement for perform-
ance of the maintenance services described
on this and the following page. These
services may be required either individually or
in conjunction with other maintenance
services.
Standard operations
Maintenance work
• Brief diagnostic test
• Verify Check Control messages
• Check indicator and warning lights
• Reset CBS display
Engine oil
Maintenance work
• Change the engine oil and oil filter. We
recommend BMW High Performance 5W-30
Synthetic Oil P/N 07 51 0 017 866.
• After every 3rd engine oil change:
Intake air cleaner: replace air filter element
(reduce replacement interval in dusty
operating conditions).
• Parking brake: check function
Microfilter
Maintenance work
• Automatic air conditioning:
Replace microfilter
Front brake
Maintenance work
• Replace brake pads, clean brake pad
contact points in calipers.
• Brake discs:
Check surface and thickness, if necessary
replace at extra charge*
Rear brake
Maintenance work
• Replace brake pads, clean brake pad
contact points in calipers.
• Brake discs:
Check surface and thickness, if necessary
replace at extra charge*
• Parking brake:
Check condition, brake lining thickness and
function, if necessary replace at extra charge*.
*Unless covered by Maintenance Program
Vehicle Check
Maintenance work
• Check operation of horn, headlight flasher
and hazard warning flashers.
• Check instrument and control lighting and
heater/air-conditioning blower.
• Check lighting system: turn signals, back-up,
license plate, interior (incl. map, reading
lights), glovebox, flashlight, luggage area
lights.
• Safety belts: check condition and function.
• Check windshield wiper and washer jet
positions.
• Body: check for corrosion (except cavities).
• Tires: check tread depth, wear pattern, outer
condition, inflation pressure (also spare tire).
If necessary, correct pressure (also spare)
• Battery: check state of charge (magic eye)
and charge if required.
• Power steering reservoir: Check fluid level.
• Visually inspect all SRS airbag units for torn
covers, obvious damage or attachment of
stickers.
• Rear-view mirrors
• Coolant: check fluid level and concentration.
• Windshield washer and intensive cleaning
system: check protection level, fluid level,
top if necessary.
6

Trip interruption coverage is limited to
$750.00 per incident, to a maximum of five
days per incident.
Always contact BMW Roadside Assistance
for trip interruption benefits. They will assist
in making all the necessary arrangements.
Car Rental Discounts
Discounts of up to 30% are available from
Alamo, Avis, Dollar, Hertz and National car
rental companies. Benefits may vary with
each company and location, and are subject
to change without notice.
Simply display your BMW Service Card
(showing the applicable Plan number) during
reservation and at the time of rental to secure
your discount.
Auto Valet Service
Should there be a need beyond BMW
Roadside Assistance, Auto Valet will provide
a personal assistant who will help in every
way to get you to your final destination. Auto
Valet will help you locate a rental car or taxi
agency, hotel or even help procure airline
reservations. In event of an emergency, this
service will assist you in getting information
out to the proper party whether is business or
personal. If unable to contact, the message
relay service will document the information,
and will make reasonable efforts to deliver the
message to the message recipient.
Personalized Trip Routing
Leave the planning to us. Simply give one of
our Roadside Assistance service representa-
tives a call, and we’ll provide you with
detailed, east to read, computerized trip
itinerary and companion map package.
Exclusions
Specifically excluded from coverage are:
– Fines, taxes, or impound towing fees
caused by a violation of local or state law.
– Expenses related to hazardous weather
conditions (removal from snow, ice, etc.).
– Expenses for the removal of snow tires,
and mounting or removal of snow chains.
Services provided by Cross Country Motor
Club, Inc., Boston, MA 02155, except in
Alaska, California, Hawaii, Oregon, Wisconsin
and Wyoming where services are provided by
Cross Country Motor Club of California, Inc.,
Boston, MA 02155.
The BMW Roadside Assistance Program is
not a warranty and does not affect your rights
under the New Vehicle Limited Warranty.
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Federal Emissions System
Defect Warranty (Valid only in
the U.S.A. and Puerto Rico)
This warranty applies only to U.S. specifica-
tion vehicles distributed by BMW of North
America (BMW NA) or sold through the BMW
NA European Delivery Program.
In accordance with the defect warranty provi-
sions of section 207(b) of the Clean Air Act,
BMW NA warrants to the first retail purchaser,
and each subsequent purchaser, that the car
(a) was designed, built and equipped so as to
conform, at the time of sale, with all regula-
tions of the U.S. Environmental Protection
Agency applicable at the time of manufacture
and (b) is free from defects in materials and
workmanship which would cause it to fail to
conform with applicable regulations for a
period of 2 years or 24,000 miles, whichever
occurs first, except for specific emission
control components (as listed on page 36),
for which the warranty period is 8 years or
80,000 miles, whichever occurs first.
This warranty begins on the date of first retail
sale, or the date the vehicle is first placed in
service as a demonstrator or company
vehicle, whichever is earlier.
Warranty claims must be made as soon as
reasonably possible after a defect is discov-
ered. To make a claim, the car must be
brought to any authorized BMW center during
normal business hours.
The BMW center will, without charge for parts
or labor (including diagnosis), either repair or
replace the defective part, if any. The
decision whether to repair or replace said
parts is solely the prerogative of BMW NA
and must be expected to correct the failure of
the warranted part. Parts for which replace-
ments are made become the property of
BMW NA. In all cases, a reasonable time
must be allowed for warranty repairs to be
completed after the car is received by the
BMW center.
For assistance in determining which specific
parts or components of your vehicle are
covered under this warranty, please contact
your BMW center.It is the owner’s responsibility to have all
scheduled inspection and maintenance
services performed (at the owner’s expense),
as prescribed in the maintenance schedule
for the BMW Emission Control System.
Service intervals are computed by the
onboard BMW service interval indicator and
displayed on the instrument panel. The
instructions for proper maintenance and use
can be found in the Owner’s Manual. It is
strongly recommended that any replacement
parts used for maintenance, repair or replace-
ment of emission control systems be certified
BMW Service Parts or BMW Authorized
Remanufactured Parts. Without invalidating
this warranty, the owner may elect to have
maintenance, repair or replacement of the
emission control systems performed by any
automotive repair establishment, or elect to
use parts other than certified BMW Service
Parts. However, the cost of such service or
parts will not be covered under this warranty,
except in emergency situations. In an
emergency situation, where an authorized
BMW center or a warranty replacement part
is not reasonably available (within 30 days),
repairs may be performed at any available
service establishment using any equivalent
part. BMW NA will reimburse the owner for
such emergency repairs (including labor,
parts and diagnosis not to exceed BMW NA
rates for labor, parts, and diagnosis in said
area) that are covered under this warranty.
Replaced parts and paid invoices must be
presented at a BMW center as a condition of
reimbursement for emergency repairs not
performed by a BMW center.
The use of replacement parts, which are not
of equivalent quality, may impair the effective-
ness of the emission control system. If other
than certified BMW Service Parts or
Authorized Remanufactured Parts are used
for maintenance, repair or replacement of
components affecting emission control, the
owner should obtain assurances that such
parts are warranted by their manufacturer to
be equivalent to genuine BMW parts in
performance and durability. BMW NA
assumes no liability under this warranty with
respect to parts other than genuine BMW
parts.
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California Emission Control
System Limited Warranty*
This warranty applies to California certified
vehicles distributed by BMW of North
America (BMW NA) or sold through the BMW
NA European Delivery Program, registered
and operated primarily in California.
BMW NA warrants to the original purchaser
and each subsequent owner that the vehicle
is:
(a) designed, built and equipped so as to
conform with the applicable California Air
Resources Board emission standards.
(b) free from defects in materials and
workmanship which cause any part that
can affect emissions to fail to conform
with applicable requirements or to fail a
California Smog Check test or EPA
approved short test for a period of 3
years or 50,000 miles, whichever occurs
first.
(c) free from defects in materials and
workmanship in emission related parts,
which are contained in the California
Emission Warranty Parts List on page 40,
for a period of 7 years or 70,000 miles,
whichever occurs first.
This warranty begins on the date of first retail
sale, or the date the vehicle is first placed in
service as a demonstrator or company
vehicle, whichever is earlier.
To obtain service under this warranty, the
vehicle must be brought, upon failure of a
Smog Check test or upon discovery of the
defect, to the workshop of any authorized
BMW center, during normal business hours.
The BMW center will honor or deny your
claim within 30 days. If the claim is denied,
the BMW center will notify you in writing of
the reason(s). The BMW center is required
by law to honor the claim if notice is not given
to the owner within 30 days.
The BMW center will, without charge for parts
or labor (including diagnosis), either adjust,
repair or replace the defective part and other
parts affected by the failure of the warranted
part, if any. If your vehicle failed the California
Smog Check test or an EPA approved shorttest, then BMW NA will repair your vehicle so
that it will pass this test. Items that require
scheduled replacement are warranted up to
the replacement interval specified in the
Service section of this Statement. BMW NA
may repair a part in lieu of replacing it when
performing warranty repairs. Parts for which
replacements are made become the property
of BMW NA. After 3 years or 50,000 miles,
and in accordance with paragraph (c) above,
such repairs are limited to the repair or
replacement of those parts identified in the
California Emissions Warranty List.
If your California registered vehicle is
between 7 and 8 years old and has been
driven less than 80,000 miles, then your
vehicle is eligible for additional warranty
coverage under the Federal Emissions
Warranty.
A repair performed as the result of a smog
check test failure due to a defect in a part,
which is warranted for 7 years/70,000 miles,
is covered.
In all cases, a reasonable time, not to exceed
30 days, must be allowed for a warranty
repair to be completed, after the car is
received by the BMW center.
It is the owner’s responsibility to have all
required maintenance services performed (at
the owner’s expense), as prescribed in the
maintenance schedule for the BMW Emission
Control System. Service intervals are
computed by the service interval indicator
and displayed on the instrument panel.
However, BMW NA will not deny your
warranty repair claims solely because you do
not have maintenance records or you did not
perform the required maintenance unless
BMW NA demonstrates that such lack of
required maintenance is a direct cause of the
emission control system failure. The instruc-
tions for required maintenance and use can
be found in the Owner’s Manual and in the
Service section of this Statement.
*The California Emissions Control System
Limited Warranty applies to all 2004 U.S.
specification BMW vehicles sold, leased,
and/or registered in California,
Massachusetts, Vermont or Maine.
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