air condition BMW X3 2004 E83 Service and warranty information

BMW Maintenance Programs -
2004 X3
Maintenance Programs are a benefit designed
to help reduce the cost of scheduled and
unscheduled maintenance.
Every 2004 X3 purchased from an authorized
BMW SAV center in the United States or
Puerto Rico is covered by Full Maintenance for
48 months or 50,000 miles, whichever occurs
first. Coverage begins on the date of first retail
sale or the date the vehicle is first placed in
service as a demonstrator or company vehicle,
whichever is earlier.
Any authorized BMW SAV center in the United
States or Puerto Rico will perform the sched-
uled or additional maintenance services on
your vehicle at no expense to you. The
maintenance schedule intervals are based on
normal driving conditions and operation.
Should you request more frequent mainte-
nance service, the cost of these services
will not be covered by the Maintenance
Program.
Coverage
Full Maintenance covers all factory-recom-
mended maintenance, as determined by the
Service Interval Indicator. Additional items that
need replacement due to normal wear and
tear, and that are not covered by the original
New SAV Limited Warranty - such as brake
pads, brake rotors and wiper blade inserts -
are included, provided wear and tear exceeds
BMW specifications. Any adjustments required
due to normal operating conditions are also
included. See pages 5-8 of this statement for
additional information.
Maintenance Intervals
Time intervals should be followed using the
maintenance interval as indicated by the BMW
Service Indicator lights on the check control
panel in the dashboard.This BMW X3 Service and Warranty Informa-
tion Booklet should be presented to your
authorized BMW SAV center when mainte-
nance is required. Your authorized BMW SAV
center will stamp this book documenting the
services or maintenance performed.
Exclusions from coverage
– Items reimbursable under your New BMW
SAV Limited Warranty.
– Gasoline and gasoline additive.
– Windshield washer additive (except when
in conjunction with scheduled mainte-
nance).
– Tires, wheel alignment, tire balance and
rotation.
– Wear and tear of soft trim items, such as:
seats, carpets, moldings, headliner, door
panels and all chrome trim.
– Damage detected when performing the rust
perforation inspection.
– Damage which results from negligence,
improper operation of the vehicle, wear and
tear or deterioration due to driving habits or
conditions, improper repair, environmental
influences, flood, accident or fire damage,
road salt corrosion, alteration, installation of
non-BMW accessories, or use of improper,
poor quality or contaminated fuel.
– Altered or unreadable Vehicle Identification
Number (VIN) or odometer irregularities or
vehicles where the true mileage cannot be
determined.
– Maintenance or repair after the vehicle is
deemed a total loss.
– Maintenance or repairs performed by other
than an authorized BMW SAV center within
the United States or Puerto Rico.
– Vehicles used in competitive events.
– Oil changes performed outside the
recommended maintenance intervals as
indicated by the Service Interval Indicator.
1

7
Inspection I
Engine Compartment
Read out diagnostic system. 
Check engine cooling system/heater hose connections for leaks. 
Check coolant level and antifreeze protection level. Add coolant if required.
Check windshield washer fluid level and antifreeze protection. 
Fill up and/or correct if required.
Check air conditioner for operation. 
Replace microfilter. (Note: reduce replacement interval in dusty 
operating conditions.)
Reset service interval indicator.
X3
Body/Electrical
Check battery state-of-charge indicator and charge if required. 
Check lighting system, i.e.: headlights, foglights, parking, back-up, 
license plate, interior (including map reading lights), glove box, flashlight,
illuminated makeup mirrors, luggage compartment/area lights.
Check instrument panel and dashboard illumination. 
Check all warning/indicator lights, check control. 
Check turn signals, hazard warning flashers, brake lights, horns, headlight 
dimmer and flasher switch.
Check wipers and washer system(s); wiper blades, washer jet positions. 
Check condition and function of safety belts. 
Visually examine all SRS airbag units for torn covers, obvious damage or 
attachment of decals, decorations or accessories.
Check central locking/double lock. 
Check operation of all latches. 
Check heater/air conditioner blower, rear window defogger. 
Check rear view mirrors. 
Final Inspection
Road test with check of brakes, suspension, steering, 
automatic transmission.

X3
Replace air cleaner element. (Note: Reduce replacement interval in 
dusty operating conditions).
Inspection II
Includes all items listed under Inspection I, and the following checks
and maintenance operations.
Engine Compartment
8
Brake Fluid Service
Replace brake fluid every 2 years (time interval begins from the 
vehicle’s production date).
Oxygen Sensor Service
Replace Oxygen Sensor every 100,000 miles. 
Spark Plug Service
Replace spark plugs every 100,000 miles. 
Automatic Transmission Service
Replace ATF every 100,000 miles. 

The maintenance schedule as shown
is required for the proper functioning
of the emission control systems for
optimum vehicle performance and fuel
economy.
Abbreviations:
I - Inspect
R - Replace part(s) and/or fluid listed
Basic Engine
Engine oil....................................................
Engine oil filter..........................................
Fuel System
Air filter.......................................................
Ignition System
Spark plugs...............................................
Emission Control Components
Oxygen sensor..........................................
Emission Control Maintenance Schedule: X3
Oxygen Sensor Service: The oxygen sensor deteriorates strictly on a mileage basis and must
therefore be replaced to maximize vehicle fuel economy and minimize exhaust pollution.
The mileage interval varies according to individual driving conditions and is determined by the
service interval indicator.
13
Oil Service
Inspection I
Oil Service
Inspection II
RRR R
RRR R
R
Replace at intervals of
100,000 miles
Replace at intervals of
100,000 milesX3
Continue sequence of
Oil Services and
Inspections per Service
Interval Indicator.

Special Programs
SOMETIMES BMW OF NORTH AMERICA
OFFERS A SPECIAL ADJUSTMENT
PROGRAM TO PAY ALL OR PART OF THE
COST OF CERTAIN REPAIRS BEYOND THE
TERMS OF THE WARRANTY. CHECK WITH
YOUR AUTHORIZED BMW SAV CENTER TO
DETERMINE WHETHER ANY ADJUST-
MENT PROGRAM IS APPLICABLE TO YOUR
SAV. During a specific period (usually the earlier of
12 months or 12,000 miles, though this
period varies by state), some states
require us or our authorized BMW SAV
center, to repair in a reasonable number of
attempts, any defect or condition which
substantially impairs the use, value, or safety
of a new SAV sold, leased or registered in
that state.
A “reasonable number of attempts” is gener-
ally defined as (i) two or more attempts to
repair the same defect (the number of attempts
may vary by state) or (ii) that the same defect
has caused the SAV to be out of service by
reason of repair for more than 30 days (this
period may vary by state), except for delays
created by conditions beyond our control.
If we are unable to correct a defect or condition
covered by these statutes in a reasonable
number of attempts, we may be obligated
either to replace the SAV or reimburse the
owner/lessee in an amount equal to the
purchase price or lease payments paid by the
owner/lessee, less the amount directly
attributable to use of the SAV by the owner/
lessee.
YOU SHOULD SEND WRITTEN NOTIFICA-
TION DIRECTLY TO BMW OF NORTH
AMERICA OF THE EXISTENCE OF AN
ALLEGED DEFECT. SEND WRITTEN
COMMUNICATION TO THE NATIONAL
CUSTOMER RELATIONS DEPARTMENT
ADDRESS LISTED BELOW.
BMW OF NORTH AMERICA
CUSTOMER RELATIONS DEPARTMENT
P.O. BOX 1227
WESTWOOD, NEW JERSEY 07675-1227
Telephone: 1-800-831-1117
Customer Assistance -
Notification
22

25 will help you locate a rental car or taxi agency,
hotel or even help procure airline reservations.
In event of an emergency, this service will
assist you in getting information out to the
proper party whether it’s business or personal.
If unable to contact, the message relay service
will document the information, and will make
reasonable efforts to deliver the message to
the message recipient.
Personalized Trip Routing
Leave the planning to us. Simply give one of
our Roadside Assistance service representa-
tives a call, and we’ll provide you with detailed,
easy to read, computerized trip itinerary and
companion map package.
Trip Interruption Benefits
Trip interruption benefits are provided for
mechanical breakdowns as follows:
– Breakdowns that are warranty related, and;
– Must occur in excess of 100 miles from the
driver’s residence, and;
– Repairs cannot be completed during
normal business hours on the same day of
breakdown.
Reimbursements will be made for meals,
lodging, car rentals, and alternate transporta-
tion to bring the driver and the BMW SAV
together after the SAV has been repaired by
an authorized BMW SAV center. Original
receipts must accompany all reimbursement
requests.
Trip interruption coverage is limited to
$750.00 per incident, to a maximum of five
days per incident.
Always contact BMW Roadside Assistance for
trip interruption benefits. They will assist in
making all the necessary arrangements.
Car Rental Discounts
Discounts of up to 30% are available from
Alamo, Avis, Dollar, Hertz and National car
rental companies. Benefits may vary with each
company and location, and are subject to
change without notice.
Simply display your BMW Service Card
(showing the applicable Plan number) during
reservation and at the time of rental to secure
your discount.
Exclusions
Specifically excluded from coverage are:
– Fines, taxes, or impound towing fees
caused
by a violation of local or state law.
– Expenses related to hazardous weather
conditions (removal from snow, ice, etc.).
– Expenses for the removal of snow tires, and
mounting or removal of snow chains.
Services provided by Cross Country Motor
Club, Inc., Boston, MA 02155, except in
Alaska, California, Hawaii, Oregon, Wisconsin
and Wyoming where services are provided by
Cross Country Motor Club of California, Inc.,
Boston, MA 02155.
The BMW Roadside Assistance Program is
not a warranty and does not affect your rights
under the New SAV Limited Warranty.

This warranty applies only to U.S. specification
SAVs distributed by BMW of North America
(BMW NA) or sold through the BMW NA
European Delivery Program.
In accordance with the defect warranty
provisions of section 207(b) of the Clean Air
Act, BMW NA warrants to the first retail
purchaser, and each subsequent purchaser,
that the SAV (a) was designed, built and
equipped so as to conform, at the time of sale,
with all regulations of the U.S. Environmental
Protection Agency applicable at the time of
manufacture and (b) is free from defects in
materials and workmanship which would
cause it to fail to conform with applicable
regulations for a period of 2 years or 24,000
miles, whichever occurs first, except for
specific emission control components (as
listed on page 34), for which the warranty
period is 8 years or 80,000 miles, whichever
occurs first.
This warranty begins on the date of first retail
sale, or the date the SAV is first placed in
service as a demonstrator or company vehicle,
whichever is earlier.
Warranty claims must be made as soon as
reasonably possible after a defect is discov-
ered. To make a claim, the SAV must be
brought to any authorized BMW SAV center
during normal business hours.
The authorized BMW SAV center will, without
charge for parts or labor (including diagnosis),
either repair or replace the defective part, if
any. The decision whether to repair or replace
said parts is solely the prerogative of BMW NA
and must be expected to correct the failure of
the warranted part. Parts for which replace-
ments are made become the property of BMW
NA. In all cases, a reasonable time must be
allowed for warranty repairs to be completed
after the SAV is received by the authorized
BMW SAV center.For assistance in determining which specific
parts or components of your vehicle are
covered under this warranty, please contact
your authorized BMW SAV center.
It is the owner’s responsibility to have all
scheduled inspection and maintenance
services performed (at the owner’s expense),
as prescribed in the maintenance schedule for
the BMW Emission Control System. Service
intervals are computed by the onboard BMW
service interval indicator and displayed on the
instrument panel. The instructions for proper
maintenance and use can be found in the X3
Owner’s Manual. It is strongly recommended
that any replacement parts used for mainte-
nance, repair or replacement of emission
control systems be certified BMW Service
Parts or BMW Authorized Remanufactured
Parts. Without invalidating this warranty, the
owner may elect to have maintenance, repair
or replacement of the emission control
systems performed by any automotive repair
establishment, or elect to use parts other than
certified BMW Service Parts. However, the
cost of such service or parts will not be
covered under this warranty, except in
emergency situations. In an emergency
situation, where an authorized BMW SAV
center or a warranty replacement part is not
reasonably available (within 30 days), repairs
may be performed at any available service
establishment using any equivalent part. BMW
NA will reimburse the owner for such emer-
gency repairs (including labor, parts and
diagnosis not to exceed BMW NA rates for
labor, parts, and diagnosis in said area) that
are covered under this warranty. Replaced
parts and paid invoices must be presented at
an authorized BMW SAV center as a condition
of reimbursement for emergency repairs not
performed by an authorized BMW SAV center.
The use of replacement parts, which are not of
equivalent quality, may impair the effective-
ness of the emission control system. If other
than certified BMW Service Parts or Authorized
Remanufactured Parts are used for mainte-
nance, repair or replacement of components
affecting emission control, the owner should
obtain assurances that such parts are war-
ranted by their manufacturer to be equivalent
Federal Emissions
System Defect Warranty
(Valid only in the U.S.A. and
Puerto Rico)
30

In those states and jurisdictions that have
established periodic vehicle emissions tests to
encourage proper vehicle maintenance and
require the car to pass an emissions test
approved by the U.S. Environmental Protection
Agency and:
1. The SAV was distributed by BMW of North
America (BMW NA), or sold through the
BMW NA European Delivery Program; and
2. The SAV has been maintained and
operated in accordance with the instruc-
tions for proper maintenance and use set
forth in the X3 Owner’s Manual supplied
with the SAV; and
3. The SAV fails to conform to the applicable
emissions standards of the EPA as judged
by an EPA approved emissions test; and
4. The failure to conform results or will result
in the owner of the SAV having to bear a
penalty or other sanction (including the
denial of the right to use the car) under
local state or federal law if the non-
conformity is not remedied within a
specified period of time.
Then, in accordance with the provisions of
section 207(b) of the Clean Air Act, BMW NA
warrants that if the SAV is eligible for coverage
under this warranty, any non-conformities in
the SAV, which cause it to fail an EPA-ap-
proved emissions test will, without charge for
parts or labor (including diagnosis), be
adjusted, repaired, or replaced, at the option of
BMW NA to proper specifications, in order to
make the SAV comply with applicable emis-
sions standards. The decision to adjust, repair
or replace parts is solely the prerogative of
BMW NA and must reasonably be expected to
correct the failure of the warranted part.
This warranty begins on the date of first retail
sale, or the date the SAV is first placed inservice as a demonstrator or company vehicle,
whichever is earlier. This warranty continues
for a period of 2 years or 24,000 miles,
whichever occurs first, except for specific
emissions control components (as listed on
page 33), for which the warranty period is 8
years or 80,000 miles whichever occurs first.
This warranty is made subject to the terms and
conditions that apply to the Emission Control
System Warranty and the New SAV Limited
Warranty.
No claim under this warranty will be denied on
the basis of use of a properly installed EPA
certified emission part for maintenance and
repair.
A SAV manufacturer may deny an emission
performance warranty claim on the basis of an
uncertified replacement part used in the
maintenance or repair of an SAV only if the
SAV manufacturer presents evidence that the
uncertified replacement part is either defective
in materials or workmanship or not equivalent
from an emission standpoint to the original
equipment part.
Maintenance, replacement, or repair of
emission control devices and systems may
be performed by any automotive repair
establishment or individual using any
certified part.
Immediately after the SAV has failed an EPA
approved emission short test, your claim can
be made at any authorized BMW SAV center.
The authorized BMW SAV center will honor or
deny your claim within the time period
specified by local or state laws (not to exceed
30 days), to avoid further penalties or sanc-
tions. lf the claim is denied, the authorized
BMW SAV center will notify you in writing of the
reason(s). The authorized BMW SAV center is
required by law to honor the claim if notice of
denial is not received by the owner within the
specified time period.
You may obtain fur ther information concerning
the emission warranties, or report violations of
warranty terms, by contacting the Manager,
Certification and Compliance Division (6405
Federal Emissions
Performance Warranty
(Valid only in the U.S.A. and
Puerto Rico)
32

The California Air Resources Board and BMW
of North America (BMW NA) are pleased to
explain the emission control system warranty
on your 2004 SAV. In California, new motor
vehicles must be designed, built and equipped
to meet the State’s stringent anti-smog
standards. BMW NA must warrant the
emission control system on your SAV for the
periods of time listed below provided there has
been no abuse, neglect or improper mainte-
nance of your SAV.
Your emission control system may include
parts such as the fuel injection system, the
ignition system, catalytic converter, and engine
computer. Also included may be hoses, belts,
connectors and other emission-related
assemblies.
Where a warrantable condition exists, BMW
NA will repair your SAV at no cost to you
including diagnosis, parts and labor.
Manufacturer’s Warranty Coverage:
– For 3 years or 50,000 miles whichever
occurs first:
1. If your SAV fails a Smog Check inspection,
all necessary repairs and adjustments will
be made by BMW NA to ensure that your
SAV passes the inspection. This is your
emission control system PERFORMANCE
WARRANTY.
2. If any emission-related part on your SAV is
defective, the part will be repaired or replaced
by BMW NA. This is your shor t-term emission
control system DEFECTS WARRANTY.
– For 7 years or 70,000 miles whichever
occurs first:
If an emission-related part listed in this
Warranty Section specially noted with cover-
age for 7 years or 70,000 miles is defective,the part will be repaired or replaced by BMW
NA. This is your long-term emission control
system DEFECTS WARRANTY.
Owner’s Warranty Responsibilities:
– As the SAV owner, you are responsible for
the performance of the required mainte-
nance listed in your Owner’s Manual. BMW
NA recommends that you retain all receipts
covering maintenance on your SAV, but
BMW NA cannot deny warranty solely for
the lack of receipts or for your failure to
ensure the performance of all scheduled
maintenance.
– You are responsible for presenting your
SAV to an authorized BMW SAV center as
soon as a problem exists. The warranty
repairs should be completed in a reason-
able amount of time, not to exceed 30 days.
– As the SAV owner, you should also be
aware that BMW NA may deny your
warranty coverage if your SAV or part has
failed due to abuse, neglect, improper
maintenance or unapproved modifications.
If you have any questions regarding your
warranty rights and responsibilities, you
should contact:
BMW of North America
Customer Relations Department
PO. Box 1227
Westwood, N.J. 07675-1227
Telephone: 1-800-831-1117
Website: www.bmwusa.com
or the
California Air Resources Board
9528 Telstar Avenue
P.O. Box 8001
El Monte, CA 91734-8001
*The California Emissions Control System
Limited Warranty applies to all 2004 U.S.
specification BMW SAVs sold, leased, and/or
registered in California, Maine, Massachusetts
or Vermont.
California Emission Control
Warranty Statement*
Your Warranty Rights and
Obligations
34

36 However, BMW NA will not deny your warranty
repair claims solely because you do not have
maintenance records or you did not perform
the required maintenance unless BMW NA
demonstrates that such lack of required
maintenance is a direct cause of the emission
control system failure. The instructions for
required maintenance and use can be found
in the X5 Owner’s Manual and in the Service
section of this Statement.
It is strongly recommended that any replace-
ment parts used for maintenance, repair or
replacement of emission control systems be
genuine BMW Service Parts or BMW
Authorized Remanufactured Parts. Without
invalidating this warranty, the owner may
elect to have maintenance, repair or
replacement of the emission control systems
performed by any automotive repair estab-
lishment, or elect to use parts other than
BMW Authorized Remanufactured or
genuine BMW Service Parts. However, the
cost of such service or parts will not be
covered under this warranty, except in
emergency situations. In an emergency
situation, where an authorized BMW SAV
center is not reasonably available or a
warranty replacement part is not available
within 30 days, repairs may be performed at
any available service establishment or by
any individual using any replacement part.
A repair not completed within 30 days
constitutes an emergency. BMW NA will
reimburse the owner for such emergency
repairs (including labor, par ts and diagnosis
not to exceed BMW suggested retail price for
all warranted parts replaced and labor
charges based on the manufacturer’s recom-
mended time allowance for the warranty repair
and the geographically appropriate hourly
labor rate) that are covered under this
warranty. Replaced parts and paid invoices
must be presented to an authorized BMW SAV
center as a condition of reimbursement for
emergency repairs not performed by an
authorized BMW SAV center.
The use of replacement parts, which are not of
equivalent quality, may impair the effective-
ness of emission control systems. If other thangenuine BMW Service Parts or Authorized
Remanu-factured Parts are used for mainte-
nance, repair or replacement of components
affecting emission control, the owner should
obtain assurances that such parts are war-
ranted by their manufacturer to be equivalent
to genuine BMW parts in performance and
durability. BMW NA assumes no liability under
this warranty with respect to parts other than
genuine BMW parts.
However, the use of non-BMW replacement
parts does not invalidate the warranty on other
components, unless non-BMW parts cause
damage to warranted parts.
What is not covered
This warranty does not cover malfunctions
caused by any of the following: accident, flood,
misuse, modification, alteration, tampering,
disconnection, improper or inadequate
maintenance, except if performed by an
authorized BMW SAV center doing warranty
repair work, use of leaded fuel or fuel other
than as specified in the Owner’s Manual.
The replacement of maintenance parts, such
as spark plugs, filters and similar items used in
required maintenance services or the repair or
replacement of maintenance parts beyond the
first replacement interval.
Any SAV on which the odometer has been
replaced or altered and the true mileage
cannot be determined.
The SAV, if the SAV identification number is
altered or cannot be determined, or if the SAV
has been declared a total loss or sold for
salvage purposes.