service schedule BMW X3 2008 E83 Service and warranty information

Table of Contents
Page
BMW Ultimate Service™ ............................................ 1
The BMW Maintenance Program ...................................... 1
Coverage ......................................................1
Maintenance Upgrade Option .........................................2
Intervals .......................................................2
Maintenance Program . . ............................................ 2
Special Note ....................................................2
Quality Certification I ...............................................4
Unscheduled Maintenance ...........................................4
Engine Oil Service ................................................ 5
Inspection I . .................................................... 6
Inspection II . .................................................... 8
Emission Control Maintenance Schedule ................................ 9
BatteryCare .................................................... 14
Corrosion Protection ............................................. 14
Restoring corrosion protection .......................................14
Underbody maintenance ...........................................14
Body Inspection ................................................. 15
Customer Assistance Information .................................... 21
Customer Assistance – Notification ....................................21
BBB Auto Line .................................................. 22
California Residents ..............................................22
Special Programs ................................................ 24
BMW Roadside Assistance ......................................... 24
Owner’s Eligibility ................................................24
Getting Started .................................................25
Calling For Assistance .............................................25
Services ...................................................... 25
Dispatch Service ................................................25
On-Site Assistance ...............................................25
Lock-Out .....................................................26
Towing Service ..................................................26
Sign-and-Drive ..................................................26
Trip Interruption Benefits ...........................................26
Car Rental Discounts .............................................27
Exclusions .....................................................27
Overview of BMW Limited Warranties .................................. 28

2008 X3 3.0si
BMW Ultimate Service™
BMW Ultimate Service leads the industry in pro-
viding owners with incredible value and peace of
mind. This service includes:
 The BMW Maintenance Program: No-cost
factory-recommended maintenance for
4 years/50,000 miles from the original in-ser-
vice date, whichever comes first.
 BMW Roadside Assistance: No-cost 24/7
on-the-road assistance for 4 years/unlimited
miles from the original in-service date. Also
includes alternate transportation and trip-in-
terruption benefits as well as trip routing ser-
vices.
 New Vehicle Limited Warranty: Limited cov-
erage for defects in materials and workman-
ship for 4 years/50,000 miles from the original
in-service date, whichever comes first.
Repairs will only be made at authorized BMW
centers using Original BMW Parts.
The BMW Maintenance Program
The BMW Maintenance Program is a benefit
designed to help reduce the cost of ownership.
The program has been devised with the follow-
ing objectives: to maximize vehicle safety, reli-
ability, and resale value by minimizing
breakdowns resulting from wear, and minimizing
cost and inconvenience by computing mainte-
nance intervals based upon the specific manner
in which each individual vehicle is driven.
Every X3 purchased from an authorized BMW
SAV center in the United States or Puerto Rico
is covered by The BMW Maintenance Program
for 48 months or 50,000 miles, whichever
occurs first. Coverage begins on the date of first
retail sale or the date the vehicle is first placed
into service as a sales demonstrator, service
loaner (SLP) or company vehicle, whichever is
earlier.
Any authorized BMW SAV center in the United
States or Puerto Rico will perform the sched-
uled or additional maintenance services on your
vehicle at no expense to you.
Coverage
The BMW Maintenance Program covers all fac-
tory-recommended maintenance, as determined
by the Service Interval Indicator. Additional items
that need replacement due to normal wear and
tear, and that are not covered by the original
New SAV Limited Warranty - such as brake
pads, brake rotors and wiper blade inserts - are
included, provided wear and tear exceeds BMW
specifications. Any adjustments required due to
normal operating conditions are also included.
See page s5-10of this booklet for additional
information.
Exclusions from coverage include the following:
 Items reimbursable under your New BMW
SAV Limited Warranty
 Gasoline and gasoline additive
 Windshield washer additive (except when in
conjunction with scheduled maintenance)
 Tires, wheel alignment, tire balance and
rotation
 Wear and tear of soft trim items, such as:
seats, carpets, moldings, headliner, door pan-
els and all chrome trim
 Damage detected when performing the rust
perforation inspection
 Damage which results from negligence,
improper operation of the vehicle, wear and
tear or deterioration due to driving habits or
conditions, improper repair, environmental
influences, flood, accident or fire damage,
road salt corrosion, alteration, installation of
non-genuine BMW accessories, or use of
improper, poor quality or contaminated fuel
 Altered or unreadable Vehicle Identification
Number (VIN) or odometer irregularities or
vehicles where the true mileage cannot be
determined
 Maintenance or repair after the vehicle is
deemed a total loss
 Maintenance or repairs performed by other
than an authorized BMW SAV centers within
the United States or Puerto Rico
 Vehicles used in competitive events
1

Oil changes performed outside the recom-
mended maintenance intervals as indicated
by the Service Interval Indicator
Maintenance Upgrade Option
Please contact your authorized BMW center for
information and availability on the optional Main-
tenance Program Upgrade for coverage up to
6 years and 100,000 miles.
Intervals
Time intervals should be followed using the
maintenance interval as indicated by the BMW
Service Interval Indicator lights on the check
control panel in the dashboard.
Maintenance intervals on motor vehicles have
conventionally been specified based upon accu-
mulated mileage. However, driving conditions
have a major influence on routine maintenance
requirements; distance traveled is only one of
the significant factors. A vehicle driven for
50,000 miles of short trips in the city with
numerous cold starts, prolonged periods of
idling, stop-and-go driving, and high engine
speeds during acceleration requires more fre-
quent maintenance intervals than a vehicle
driven for 50,000 miles for long distances at low
engine speeds primarily at operating tempera-
ture.
The advanced technologies at BMW have led to
the development of the unique BMW Service
Interval Indicator System which computes the
actual optimum maintenance requirements
based not only upon the accumulated mileage,
but taking into account important factors such
as engine coolant temperatures, high or low
engine speeds, short or long trip driving, and
number of vehicle starts. The maintenance inter-
val may therefore be maximized with consider-
able savings to owners of vehicles subjected to
light duty.
This BMW X3 Service and Warranty Information
Booklet should be presented to your authorized
BMW SAV center when maintenance is
required. Your authorized BMW SAV center will
stamp this book documenting the services or
maintenance performed.
Maintenance Program
The displays shown in the illustration appear for
a few seconds once the ignition key is in posi-
tion 1 or after starting the engine.
Together with the message OIL SERVICE or
INSPECTION, the next scheduled service and
remaining distance to this service are displayed
in miles/kilometers.
The remaining distance is determined on the
basis of the past driving style.
A flashing display an d a – sign before the
numerical value mean that the service interval
has been passed by the displayed number of
miles/kilometers. Please make an appointment
with your BMW SAV center.
If the speedometer, tachometer or coolant tem-
perature gauge should develop a fault, the ser-
vice indicator will probably cease to operate
correctly as well, since it depends on correct
speed, distance and temperature readings. The
fault must be located and rectified by an autho-
rized BMW SAV center.
A detailed list of all maintenance operations
included in each of the elements of the BMW
Maintenance Program is found on page s4-9.
These elements are as follows:
Quality Certification I will be performed by your
authorized BMW SAV center and certified on
the following page.
Special Note
Maintenance items and schedules stated herein
reflect the combined recommendations for all
model 2008 BMW X3s, and are subject to
change. The most current maintenance recom-
mendations are available from your authorized
BMW SAV center.
2

Emission Control Maintenance
Schedule
The maintenance schedule as shown is required for the proper functioning of the emission control
systems for optimum vehicle performance and fuel economy.
Abbreviations:
I - Inspect
R - Replace part(s) and/or fluid listed
Basic Engine
Engine oil .........................
Engine oil filter .....................
Fuel System
Air filter ..........................
Ignition System
Spark plugs .......................
Emission Control Components
Oxygen sensor .....................
X3 3.0si
Oil Service
Inspection I
Oil Service
Inspection II
R
R R
R R
R R
R
R
Replace at intervals of 100,000 miles
Replace at intervals of 120,000 miles
Continue sequence of
Oil Services and
Inspections per Service
Interval Indicator.
Oxygen Sensor Service: The oxygen sensor deteriorates strictly on a mileage basis and must there-
fore be replaced to maximize vehicle fuel economy and minimize exhaust pollution.
The mileage interval varies according to individual driving conditions and is determined by the service
interval indicator.
9

Federal Emissions System Defect
Warranty (Valid only in the U.S.A.
and Puerto Rico)
This warranty applies only to U.S. specification
SAVs distributed by BMW of North America,
LLC (BMW NA) or sold through the BMW NA
European Delivery Program.
In accordance with the defect warranty provi-
sions of section 207(b) of the Clean Air Act,
BMW NA warrants to the first retail purchaser,
and each subsequent purchaser, that the SAV
(a) was designed, built and equipped so as to
conform, at the time of sale, with all regulations
of the U.S. Environmental Protection Agency
applicable at the time of manufacture and (b) is
free from defects in materials and workmanship
which would cause it to fail to conform with
applicable regulations for a period of 2 years or
24,000 miles, whichever occurs first, except for
specific emission control components (as listed
on page 35), for which the warranty period is
8 years or 80,000 miles, whichever occurs first.
Coverage begins on the date of first retail sale
or the date the vehicle is first placed into service
as a sales demonstrator, service loaner (SLP) or
company vehicle, whichever is earlier.
Warranty claims must be made as soon as rea-
sonably possible after a defect is discovered. To
make a claim, the SAV must be brought to any
authorized BMW SAV center during normal
business hours.
The authorized BMW SAV center will, without
charge for parts or labor (including diagnosis),
either repair or replace the defective part, if any.
The decision whether to repair or replace said
parts is solely the prerogative of BMW NA and
must be expected to correct the failure of the
warranted part. Parts for which replacements are
made become the property of BMW NA. In all
cases, a reasonable time must be allowed for
warranty repairs to be completed after the SAV
is received by the authorized BMW SAV center.
For assistance in determining which specific
parts or components of your vehicle are covered
under this warranty, please contact your autho-
rized BMW SAV center. It is the owner’s responsibility to have all sched-
uled inspection and maintenance services per-
formed (at the owner’s expense), as prescribed
in the maintenance schedule for the BMW Emis-
sion Control System. Service intervals are com-
puted by the onboard BMW service interval
indicator and displayed on the instrument panel.
The instructions for proper maintenance and
use can be found in the X3 Owner’s Manual. It is
strongly recommended that any replacement
parts used for maintenance, repair or replace-
ment of emission control systems be certified
BMW Service Parts or BMW Authorized
Remanufactured Parts. Without invalidating this
warranty, the owner may elect to have mainte-
nance, repair or replacement of the emission
control systems performed by any automotive
repair establishment, or elect to use parts other
than certified BMW Service Parts. However, the
cost of such service or parts will not be covered
under this warranty, except in emergency situa-
tions. In an emergency situation, where an
authorized BMW SAV center or a warranty
replacement part is not reasonably available
(within 30 days), repairs may be performed at
any available service establishment using any
equivalent part. BMW NA will reimburse the
owner for such emergency repairs (including
labor, parts and diagnosis not to exceed
BMW NA rates for labor, parts, and diagnosis in
said area) that are covered under this warranty.
Replaced parts and paid invoices must be pre-
sented at an authorized BMW SAV center as a
condition of reimbursement for emergency
repairs not performed by an authorized
BMW SAV center.
The use of replacement parts, which are not of
equivalent quality, may impair the effectiveness
of the emission control system. If other than cer-
tified BMW Service Parts or Authorized
Remanufactured Parts are used for mainte-
nance, repair or replacement of components
affecting emission control, the owner should
obtain assurances that such parts are warranted
by their manufacturer to be equivalent to genu-
ine BMW parts in performance and durability.
BMW NA assumes no liability under this war-
ranty with respect to parts other than genuine
BMW parts.
However, the use of non-genuine BMW replace-
ment parts or non-EPA certified parts does not
32

California Emission Control
Warranty Statement* Your
Warranty Rights and Obligations
The California Air Resources Board and BMW of
North America, LLC (BMW NA) are pleased to
explain the emission control system warranty on
your 2008 SAV. In California, new motor vehicles
must be designed, built and equipped to meet
the State’s stringent anti-smog standards.
BMW NA must warrant the emission control
system on your SAV for the periods of time
listed below provided there has been no abuse,
neglect or improper maintenance of your SAV.
Your emission control system may include parts
such as the fuel injection system, the ignition
system, catalytic converter, and engine com-
puter. Also included may be hoses, belts, con-
nectors and other emission-related assemblies.
Where a warrantable condition exists, BMW NA
will repair your SAV at no cost to you including
diagnosis, parts and labor.
Manufacturer’s Warranty Coverage:
– For 3 years or 50,000 miles whichever occurs first:
1. If your SAV fails a Smog Check inspection, all necessary repairs and adjustments will be
made by BMW NA to ensure that your SAV
passes the inspection. This is your emission
control system PERFORMANCE
WARRANTY.
2. If any emission-related part on your SAV is defective, the part will be repaired or
replaced by BMW NA. This is your short-
term emission control system DEFECTS
WARRANTY.
– For 7 years or 70,000 miles whichever occursfirst:
If an emission-related part listed in this Warranty
Section specially noted with coverage for
7 years or 70,000 miles is defective, the part will
be repaired or replaced by BMW NA. This is
your long-term emission control system
DEFECTS WARRANTY.
Owner’s Warranty Responsibilities:
– As the SAV owner, you are responsible for the performance of the required maintenance
listed in your Owner’s Manual. BMW NA rec-
ommends that you retain all receipts covering
maintenance on your SAV, but BMW NA can-
not deny warranty solely for the lack of
receipts or for your failure to ensure the perfor-
mance of all scheduled maintenance.
– You are responsible for presenting your SAV to an authorized BMW SAV center as soon as a
problem exists. The warranty repairs should be
completed in a reasonable amount of time, not
to exceed 30 days.
– As the SAV owner, you should also be aware that BMW NA may deny your warranty cover-
age if your SAV or part has failed due to abuse,
neglect, improper maintenance or unapproved
modifications.
If you have any questions regarding your war-
ranty rights and responsibilities, you should
contact: BMW of North America, LLC
Customer Relations and Services
Department
PO. Box 1227
Westwood, N.J. 07675-1227
Telephone: 1 800 831-1117
Website: www.bmwusa.com
or the California Air Resources Board
9528 Telstar Avenue
El Monte, CA 91731
*The California Emissions Control System Lim-
ited Warranty applies to all 2008 U.S. specifica-
tion BMW SAVs sold, leased, and/or registered
in California, Connecticut, Maine, Massachu-
setts, Rhode Island or Vermont.
36

California Emission Control
System Limited Warranty*
This warranty applies to California certified
SAVs distributed by BMW of North America,
LLC (BMW NA) or sold through the BMW NA
European Delivery Program, registered and
operated primarily in California.
BMW NA warrants to the original purchaser and
each subsequent owner that the SAV is:
a. designed, built and equipped so as to con- form with the applicable California Air
Resources Board emission standards.
b. free from defects in materials and workman- ship which cause any part that can affect
emissions to fail to conform with applicable
requirements or to fail a California Smog
Check test or EPA approved short test for a
period of 3 years or 50,000 miles, whichever
occurs first.
c. free from defects in materials and workman- ship in emission related parts, which are con-
tained in the California Emission Warranty
Parts List on page 39, for a period of 7 years
or 70,000 miles, whichever occurs first.
Coverage begins on the date of first retail sale
or the date the vehicle is first placed into service
as a sales demonstrator, service loaner (SLP) or
company vehicle, whichever is earlier.
To obtain service under this warranty, the SAV
must be brought, upon failure of a Smog Check
test or upon discovery of the defect, to the
workshop of any authorized BMW SAV center,
during normal business hours. The authorized
BMW SAV center will honor or deny your claim
within 30 days. If the claim is denied, the autho-
rized BMW SAV center will notify you in writing
of the reason(s). The authorized BMW SAV cen-
ter is required by law to honor the claim if notice
is not given to the owner within 30 days.
The authorized BMW SAV center will, without
charge for parts or labor (including diagnosis),
either adjust, repair or replace the defective part
and other parts affected by the failure of the
warranted part, if any. If your SAV failed the
California Smog Check test or an EPA approved short test, then BMW NA will repair your SAV so
that it will pass this test. Items that require
scheduled replacement are warranted up to the
replacement interval specified in the Service
section of this Statement. BMW NA may repair a
part in lieu of replacing it when performing war-
ranty repairs. Parts for which replacements are
made become the property of BMW NA. After
3 years or 50,000 miles, and in accordance with
paragraph (c) above, such repairs are limited to
the repair or replacement of those parts identi-
fied in the California Emissions Warranty List.
If your California registered SAV is between
7 and 8 years old and has been driven less than
80,000 miles, then your SAV is eligible for addi-
tional warranty coverage under the Federal
Emissions Warranty.
A repair performed as the result of a smog
check test failure due to a defect in a part, which
is warranted for 7 years/70,000 miles, is
covered.
In all cases, a reasonable time, not to exceed
30 days, must be allowed for a warranty repair to
be completed, after the SAV is received by the
authorized BMW SAV center.
It is the owner’s responsibility to have all
required maintenance services performed (at
the owner’s expense), as prescribed in the
maintenance schedule for the BMW Emission
Control System. Service intervals are computed
by the service interval indicator and displayed on
the instrument panel.
However, BMW NA will not deny your warranty
repair claims solely because you do not have
maintenance records or you did not perform the
required maintenance unless BMW NA demon-
strates that such lack of required maintenance is
a direct cause of the emission control system
failure. The instructions for required mainte-
nance and use can be found in the X3 Owner’s
Manual and in the Service section of this
Statement.
*The California Emissions Control System Lim-
ited Warranty applies to all 2008 U.S. specifica-
tion BMW SAVs sold, leased, and/or registered
in California, Connecticut, Maine, Massachu-
setts, Rhode Island or Vermont.
37