phone BMW X3 2012 Workshop Manual

ConnectedDriveVehicle equipment
All standard, country-specific and optional
equipment that is offered in the model series is
described in this chapter. Therefore, equipment
is also described that is not available in a vehicle,
e. g., because of the selected optional equip‐
ment or country variant. This also applies for
safety-related functions and systems.
BMW Assist
General information
BMW Assist provides you with certain services,
e.g., transmission of the position data of your
vehicle to the BMW Assist Response Center if
an Emergency Request has been initiated.
Many BMW Assist services depend on the indi‐
vidually agreed upon contract.
After your contract has expired, the BMW Assist
system will be deactivated by the BMW Assist
Response Center without your having to visit a
service center. After the BMW Assist system
has been deactivated, no BMW Assist services
will be available. The BMW Assist system can be
reactivated by a service center after you sign a
new contract.
Requirements▷The installed BMW Assist system is logged
in to a wireless communications network.
This network must be capable of transmit‐
ting the services.▷To transmit position data, the vehicle must
be able to determine the current position.▷The BMW Assist service contract was
signed with your service center or with the
BMW Assist Response Center. Enabling
must have been completed.▷BMW Assist is activated.Services offered▷Emergency Request: when you press the
SOS button, a connection to the BMW As‐
sist Response Center is established. The
BMW Assist Response Center then speaks
with you and takes further steps to help you.▷Automatic Collision Notification: under cer‐
tain conditions, a connection is established
to the BMW Assist Response Center after a
serious accident. If possible, the BMW As‐
sist Response Center then speaks with you
and takes further steps to help you.▷Enhanced Roadside Assistance: BMW
Roadside Assistance can be contacted if as‐
sistance is needed in the event of a break‐
down. If possible, the vehicle and position
data are transmitted in the process.▷Customer Relations: connection with Cus‐
tomer Relations for information on all as‐
pects of your vehicle.▷TeleService: data on your vehicle's service
status or required inspections are transmit‐
ted to your service center, either automati‐
cally before a service due date or when you
request a BMW service appointment.▷Remote Door Unlock: the BMW Assist Re‐
sponse Center provides assistance if, for ex‐
ample, the remote control is not available
and the vehicle needs to be opened.▷Stolen Vehicle Recovery: after you report
that your vehicle was stolen to the police, the
BMW Assist Response Center can deter‐
mine its position.▷In addition to these services, the optional
Convenience Plan offers Concierge service
and information for route planning, traffic,
and weather. A limited number of calls can
be made via the BMW Assist Response
Center with Critical Calling if, for example,
the mobile phone is not available or dis‐
charged.Seite 209ConnectedDriveCommunication209
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Press the SOS button to contact the BMW
Assist Response Center.
TeleService
General information
TeleService supports communication with your
service center.
▷Data on the vehicle's service requirements
can be sent directly to the service center. In
this way, the service center can plan its work
in advance. This shortens the duration of the
service appointment.▷In the event of a breakdown, data on the ve‐
hicle's condition can be sent directly to
Roadside Assistance.▷The service varies by country.▷Connection costs may ensue.▷Services may be restricted abroad.
Requirements
▷BMW Assist is activated.▷Wireless reception is available.▷The ignition is switched on.
Using TeleService
The TeleServices are typically activated in the
vehicle.
Even TeleService Customer Service is not ac‐
tive, a voice contact to Roadside Assistance is
still possible.
To continue using or to deactivate the services,
please contact your service partner or the BMW
customer hotline.
Concierge service
General information
The BMW Assist Concierge service offers infor‐
mation on events, gas stations or hotels, and
provides phone numbers and addresses. Hotels
can be booked directly by the BMW Assist Con‐
cierge service. The Concierge service is part of
the optional BMW Convenience Plan.
Starting the Concierge service1."BMW Assist" or "ConnectedDrive"2."Concierge"3."Start service"
A voice connection is established with the BMW
Assist Concierge service. Phone numbers and
addresses can be transmitted to the vehicle.
Roadside Assistance
At a glance
BMW Roadside Assistance can be contacted if
assistance is needed in the event of a break‐
down.
Roadside Assistance can also be contacted via
a Check Control message, refer to page 71.
Start Roadside Assistance without
BMW Assist or TeleServices
1."BMW Assist" or "ConnectedDrive"2."Roadside Assistance"
The Roadside Assistance number is dis‐
played. If the mobile phone is paired, a con‐Seite 210CommunicationConnectedDrive210
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Opening the start page1."Options" Open.2."Display start page"
Loading a new page
1."Options" Open.2."Update"
Cancel
1."Options" Open.2."Cancel loading"
Customer Relations
At a glance
Contact Customer Relations for information on
all aspects of your vehicle.
Calling Customer Relations
Vehicles not equipped with BMW
Assist or TeleService
1."BMW Assist" or "ConnectedDrive"2."Customer Relations"
The Customer Relations phone number is dis‐
played. If the mobile phone is paired, a connec‐
tion is established to Customer Relations.
Vehicles equipped with BMW Assist or
TeleService
1."BMW Assist" or "ConnectedDrive"2."Customer Relations"3."Start service"
Service Request
At a glance
Sends information to your service partner to re‐
quest the arrangement of a service appoint‐
ment. The TeleService data is transmitted dur‐
ing a Service Request. If possible, your service
partner will establish contact with you.
Starting a Service Request
1."BMW Assist" or "ConnectedDrive"2."Service Request"3."Start service"
A Service Request can be started via a Check
Control message, refer to page 71.
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"Update BMW Assist"
Data transfer
During the updating of BMW services, display
the status of the data transfer.1."BMW Assist" or "ConnectedDrive"2."Options" Open.3."Data transfer"
Apps
At a glance
Certain software applications of a suitable cell
phone can be integrated in the vehicle. These
software applications are displayed on the Con‐
trol Display.
Operation can be performed via iDrive.
Requirements
▷The mobile phone is suitable.▷The cell phone operating system supports
the software applications of Apps.▷Software applications are installed on the
cell phone and ready to use.▷Corresponding mobile wireless contract.
Any additionally incurred costs are not a part
of Apps.▷Use only BMW approved software applica‐
tions; otherwise, it may result in malfunc‐
tions.
Information about suitable cell phones, available
software applications and their installation can
be found at www.bmw.com/connectivity or at
the service center.
Create the entries.
Make entries only when traffic and road
conditions allow. Otherwise, the vehicle occu‐
pants and other road users may be put in danger
because of the distraction from driving.
For reasons of safety, some software applica‐
tions are usable only while the vehicle is station‐
ary.◀
Use apps1.Connect the cell phone via the snap-in
adapter or via the USB audio interface.2."ConnectedDrive"3.Select the desired software application.
Displaying status
Information about the currently available soft‐
ware applications can be displayed.
1."ConnectedDrive"2."BMW apps"
PlugIn
Selected functions of the cell phone are dis‐
played on the Control Display. Operation can be
performed via iDrive.
1.Connect cell phone via the snap-in adapter.2."ConnectedDrive"3."PlugIn"4."Activate PlugIn"5.Navigate to the displayed functions via the
controller and select, for example, a desired
category or track.
Press button to switch within the cell
phone functions to a higher level or back.
Press button twice to switch back to the
main menu.
Notes
▷The ranges of Apps that can be displayed on
the Control Display depend on the range of
installed software applications on the cell
phone.▷The data transmission of the software ap‐
plications from the cell phone to the vehicle
can last some time. Some software applica‐Seite 214CommunicationConnectedDrive214
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tions depend on the speed of the available
Internet connection of the cell phone.▷Some cell phones cannot simultaneously
use Apps and the Bluetooth hands-free sys‐
tem.
If necessary, restart the software application
on the cell phone after a phone conversa‐
tion.Seite 215ConnectedDriveCommunication215
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Breakdown assistanceVehicle equipment
All standard, country-specific and optional
equipment that is offered in the model series is
described in this chapter. Therefore, equipment
is also described that is not available in a vehicle,
e. g., because of the selected optional equip‐
ment or country variant. This also applies for
safety-related functions and systems.
Hazard warning flashers
The button is located in the center console.
Emergency Request
Requirements
▷Equipment version with full preparation
package mobile phone.
An Emergency Request can be made, even
if no mobile phones are paired with the ve‐
hicle.▷BMW Assist is activated.▷The radio ready state is switched on.▷The BMW Assist system is logged in to a
wireless communications network sup‐
ported by BMW Assist.▷The Assist system is functional.
Only press the SOS button in an emergency.
Emergency Request not guaranteed
For technical reasons, the Emergency Re‐
quest cannot be guaranteed under unfavorable
conditions.◀
Service contract▷After your contract with BMW Assist has ex‐
pired, the BMW Assist system can be deac‐
tivated by the service center without you
having to visit a workshop.
After deactivation, an Emergency Request
is no longer possible.▷Under certain circumstances, the system
can be reactivated by a service center after
you sign a new contract.
Initiating an Emergency Request
1.Press the cover briefly to open it.2.Press the SOS button until the LED in the
button lights up.▷The LED lights up: an Emergency Request
was initiated.
If the situation allows, wait in your vehicle
until the voice connection has been estab‐
lished.▷The LED flashes if the connection to the
BMW Assist Response Center has been es‐
tablished.
After the Emergency Request arrives at the
BMW Assist Response Center, the BMWSeite 243Breakdown assistanceMobility243
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Assist Response Center contacts you and
takes further steps to help you.
Even if you are unable to respond, the BMW
Assist Response Center can take further
steps to help you under certain circumstan‐
ces.
For this purpose, data that are used to de‐
termine the necessary rescue measures,
such as the current position of the vehicle if
it can be established, are transmitted to the
BMW Assist Response Center.▷If the LED is flashing but the BMW Assist
Response Center cannot be heard on the
hands-free system, the hands-free system
may be malfunctioning. However, the BMW
Assist Response Center may still be able to
hear you.
Initiating an Emergency Request
automatically
Under certain conditions, an Emergency Re‐
quest is automatically initiated immediately after
a severe accident. Automatic Collision Notifica‐
tion is not affected by pressing the SOS button.
Warning triangle
The warning triangle is located behind the left-
hand cover in the cargo area.
To remove, loosen the bracket.
First aid kit
The first aid kit is located behind the left-hand
cover in the cargo area.
Some of the articles have a limited service life.
Check the expiration dates of the contents reg‐
ularly and replace any expired items promptly.
Roadside Assistance
Service availability
Roadside Assistance can be reached around the
clock in many countries. You can obtain assis‐
tance there in the event of a vehicle breakdown.
Roadside Assistance
The Roadside Assistance, refer to page 210
phone number can be viewed on the iDrive or a
connection to Roadside Assistance can be es‐
tablished directly.
Jump starting
Notes
If the battery is discharged, an engine can be
started using the battery of another vehicle and
two jumper cables. Only use jumper cables with
fully insulated clamp handles.
To prevent personal injury or damage to both
vehicles, adhere strictly to the following proce‐
dure.
Seite 244MobilityBreakdown assistance244
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FunctionCommandCD and DVD.›C D‹Select a DVD.›D V D ...‹ e.g. DVD 3Display the entertainment details on a split
screen.›Entertainment details‹
Music collection

FunctionCommandSearch for music, open a menu.›Music search‹Open the current playback.›Current playback‹Open the music collection.›Music collection‹Play back the music collection.›Music collection on‹Play back the most frequently played tracks.›Top fifty‹
External devices

FunctionCommandOpen the external devices.›External devices‹Open the Bluetooth devices.›Bluetooth‹AUX at front.›AUX front‹
Tone

FunctionCommandOpen the tone settings.›Tone‹
Telephone

FunctionCommandDial a phone number.›Dial number‹Opens the Telephone menu.›Telephone‹Seite 264ReferenceShort commands of the voice activation system264
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FunctionCommandDisplay the phone book.›Phonebook‹Redialing.›Redial‹Display received calls.›Received calls‹List of messages.›Messages‹Open the Bluetooth devices.›Bluetooth‹
Office

FunctionCommandOpen the Office menu.›Office‹Display Office Today.›Current office‹Display the contacts.›Contacts‹Display the messages.›Messages‹Display the calendar.›Calendar‹Display the tasks.›Tasks‹Display the reminders.›Reminders‹
Contacts

FunctionCommandSelect a name.›Choose name‹My contacts.›My contacts‹Open the contacts.›Contacts‹New contact.›New contact‹Seite 265Short commands of the voice activation systemReference265
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Everything from A to Z
IndexA
ABS, Antilock Brake Sys‐ tem 94
Activated-charcoal filter 114
Adaptive brake lights, refer to Brake force display 93
Adaptive light control 82
Additional telephone 188
Additives, oil 232
Adjustments, seats/head re‐ straints 46
After washing vehicle 249
Airbags 85
Airbags, indicator/warning light 86
Air circulation, refer to Recir‐ culated-air mode 110, 113
Air distribution, manual 109, 112
Air drying, refer to Cooling function 110, 113
Air pressure, tires 221
Air vents, refer to Ventila‐ tion 114
Air volume, automatic climate control 110, 113
Alarm system 41
Alarm, unintentional 42
All around the center con‐ sole 14
All around the headliner 15
All around the steering wheel 12
ALL program, automatic cli‐ mate control 113
All-season tires, refer to Win‐ ter tires 226
All-wheel-drive 95
Alternating-code hand-held transmitter 117 Alternative oil types 232
AM/FM station 158
Announcement, navigation, refer to Spoken instruc‐
tions 148
Antifreeze, washer fluid 64
Antilock Brake System, ABS 94
Anti-slip control, refer to DSC 94
Applications 214
Appointments 204
Approved engine oils 232
Apps 214
Apps, video playback 181
Armrest, refer to Center arm‐ rest 123
Arrival time 76
Assist 209
Assistance, Roadside Assis‐ tance 244
Audio playback 167
Audio playback, Blue‐ tooth 181
AUTO H button, refer to Auto‐ matic Hold 60
AUTO intensity 112
Automatic car wash 248
Automatic climate con‐ trol 109
Automatic climate control with enhanced features 111
Automatic Curb Monitor 53
Automatic deactivation, front passenger airbags 87
Automatic headlamp con‐ trol 81
Automatic Hold 60
Automatic locking 37
Automatic recirculated-air control 113 Automatic tailgate 38
Automatic transmission with Steptronic 65
AUTO program, automatic cli‐ mate control 112
AUTO program, climate con‐ trol 110
AUTO program, intensity 112
AUX-IN port 178
Average fuel consumption 76
Average speed 76
Axle loads, weights 256
B
Backrest curvature, refer to Lumbar support 48
Backrest, width 48
Backup camera 103
Balance 156
Band-Aids, refer to First aid kit 244
Bar for tow-starting/tow‐ ing 246
Bass 156
Battery replacement, vehicle battery 241
Battery replacement, vehicle remote control 30
Battery, vehicle 241
Belts, safety belts 49
Beverage holder, cu‐ pholder 123
Blinds, sun protection 44
Bluetooth audio 181
Bluetooth connection, activat‐ ing/deactivating 189
BMW Assist 209
BMW homepage 6
BMW Internet page 6 Seite 268ReferenceEverything from A to Z268
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