service BMW X5 2008 E70 Service and warranty information

5.BBBAUTO LINE staff may try to help resolve
your dispute through mediation. If mediation
is not successful, or if you do not wish to par-
ticipate in mediation, claims within the pro-
gram’s jurisdiction may be presented to an
arbitrator at an informal hearing. The arbitra-
tor’s decision should ordinarily be issued
within 40 days from the time your complaint is
filed; there may be a delay of 7 days if you did
not first contact BMW NA about your problem,
or a delay of up to 30 days if the arbitrator
requests an inspection/report by an impartial
technical expert or further investigation and
report by BBBAUTO LINE.
6.You are required to use BBBAUTO LINE
before asserting in court any rights or reme-
dies conferred by California Civil Code Sec-
tion 1793.22. You are not required to use
BBB AUTO LINE before pursuing rights and
remedies under any other state or federal law.
“You are also required to use BBBAUTO
LINE before exercising rights or seeking rem-
edies created by Title I of the Magnuson-
Moss Warranty Act, 15 U.S.C. sec. 2301 et
seq. If you choose to seek redress by pursu-
ing rights and remedies not created by Califor-
nia Civil Code Section 1793.22 or Title I of the
Magnuson-Moss Warranty Act, resort to BBB
AUTO LINE is not required by those statutes.”
7.California Civil Code Section 1793.2(d)
requires that, if BMW NA or its representative
is unable to repair a new motor vehicle to con-
form to the vehicle’s applicable express war-
ranty after a reasonable number of attempts,
BMW NA may be required to replace or repur-
chase the vehicle. California Civil Code Sec-
tion 1793.22(b) creates a presumption that
BMW NA has had a reasonable number of
attempts to conform the vehicle to its applica-
ble express warranties if, within 18 months
from delivery to the buyer or 18,000 miles on
the vehicle’s odometer, whichever occurs first,
one or more of the following occurs:
• The same nonconformity [a failure to con-
form to the written warranty that substan-
tially impairs the use, value or safety of the vehicle] results in a condition that is likely
to cause death or serious bodily injury if the
vehicle is driven AND the nonconformity
has been subject to repair two or more
times by BMW NA or its agents AND the
buyer or lessee has directly notified
BMW NA of the need for the repair of the
nonconformity; OR
• The same nonconformity has been subject
to repair 4 or more times by BMW NA or its
agents AND the buyer has notified
BMW NA of the need for the repair of the
nonconformity; OR
• The vehicle is out of service by reason of
repair of nonconformities by BMW NA or its
agents for a cumulative total of more than
30 calendar days after delivery of the vehi-
cle to the buyer.
NOTICE TO BMW NA AS REQUIRED ABOVE
SHALL BE SENT TO THE FOLLOWING
ADDRESS:
BMW of North America, LLC
Customer Relations and Services Department P.O. Box 1227
Westwood, New Jersey 07675-1227 1 800 831-1117
8.The following remedies may be sought in
BBB AUTO LINE: repairs, reimbursement for
money paid to repair a vehicle or other
expenses incurred as a result of a vehicle
nonconformity, repurchase or replacement of
your vehicle and compensation for damages
and remedies available under BMW NA’s
written warranty or applicable law.
9. The following remedies may not be sought in BBB AUTO LINE: punitive or multiple
damages, attorneys’ fees, or consequential
damages other than as provided in California
Civil Code Section 1794(a) and (b).
10.
You may reject the decision issued by a BBB
AUTO LINE arbitrator. If you reject the deci-
sion, you will be free to pursue further legal
action. The arbitrator’s decision and any find-
ings will be admissible in a court action.
24

11. If you accept the arbitrator’s decision, BMW NA will be bound by the decision, and
will comply with the decision within a rea-
sonable time not to exceed 30 days after we
receive notice of your acceptance of the
decision.
12. Please call BBBAUTO LINE at
1 800 955-5100 for further details about
the program. IDAHO Residents IMPOR-
TANT: IF THIS VEHICLE IS DEFECTIVE,
YOU MAY BE ENTITLED UNDER THE
STATE’S LEMON LAW TO REPLACE-
MENT OF IT OR A REFUND OF ITS PUR-
CHASE PRICE OR YOUR LEASE
PAYMENTS. HOWEVER, TO BE ENTITLED
TO REFUND OR REPLACEMENT, YOU
MUST FIRST NOTIFY THE MANUFAC-
TURER, ITS AGENT, OR ITS AUTHORIZED
DEALER OF THE PROBLEM IN WRITING
AND GIVE THEM AN OPPORTUNITY TO
REPAIR THE VEHICLE. YOU ALSO HAVE A
RIGHT TO SUBMIT YOUR CASE TO THE
CONSUMER ARBITRATION PROGRAM
WHICH THE MANUFACTURER MUST
OFFER IN THIS STATE.
Special Programs
SOMETIMES BMW OF NORTH AMERICA,
LLC (BMW NA) OFFERS A SPECIAL
ADJUSTMENT PROGRAM TO PAY ALL OR
PART OF THE COST OF CERTAIN REPAIRS
BEYOND THE TERMS OF THE WARRANTY.
CHECK WITH YOUR AUTHORIZED BMW
SAV CENTER TO DETERMINE WHETHER
ANY ADJUSTMENT PROGRAM IS APPLICA-
BLE TO YOUR SAV.
BMW Roadside Assistance
The BMW Roadside Assistance Program
reflects BMW’s commitment to your com-
plete satisfaction with the BMW ownership
experience.
It is available for U.S. version BMWs in all
50 states, Canada, and Puerto Rico 24 hours a
day, 365 days a year. It is a valuable benefit provided to you at no
additional cost. (Subject to certain limitations
and exclusions noted on page 27).
Services provided by AAA and its affiliated
clubs, Heathrow, Florida 32746.
The BMW Roadside Assistance Program is not
a warranty and does not affect your rights under
the New SAV Limited Warranty.
Owner’s Eligibility
You are covered if your SAV is:

A new BMW SAV, distributed by BMW NA,
and purchased at an authorized BMW SAV
center, OR;
 A new BMW SAV, purchased under the
BMW NA European Delivery Plan, OR;
 A new, U.S. version, BMW SAV purchased
under the Diplomatic or Military Sales pro-
grams, operated in any of the 50 states,
Canada and Puerto Rico.
Coverage is provided for the vehicle itself,
regardless of the driver.
Protection:
New BMWs — Protection is provided for
4 years/unlimited miles. NOTE: This does not
affect warranty coverage which remains at
4 years/50,000 miles.
Certified Pre-Owned BMWs — 6 years/unlimited
miles from the in-service date.
Getting Started
A temporary Roadside Assistance card can be
found inside your vehicle portfolio. It contains
the 24-hour toll-free number for Roadside
Assistance.
For your convenience a decal which shows the
same information as the Roadside Assistance
card, has been affixed to the bottom rim of the
rear hatch.
In a few weeks you will receive a permanent
Roadside Assistance card by mail. The original
in-service date and vehicle identification number
(VIN) are embossed on the card.
This card should be carried by the driver of your
BMW.
25

Calling For Assistance
The toll-free BMW Roadside Assistance number
(1 800 332-4269) is answered by a BMW Road-
side Assistance service representative. In order
for you to receive quick and reliable services, it
is essential that you provide detailed and accu-
rate information to the service representative.
Be prepared to give:
 Your name and address
 Your complete SAV Identification Number
(found on your SAV registration, your perma-
nent Roadside Assistance card or on the bot-
tom drivers side of your windshield)
 Model description of your vehicle
 Original in-service date (located on your
Roadside Assistance card)
 License plate number of your SAV
 SAV location (including nearby crossroads/
intersections, highway mile markers, street
numbers, landmarks, etc.)
 Location you are calling from (including a
telephone number where you can be
reached). If you are calling from a public
phone wait there for the return call. Do not
leave this location without informing the
Roadside Assistance service representative.
 A description of your SAV’s problem. Specific
and accurate information will enable the
Roadside Assistance service representative to
provide the proper help.
Emergency Valet Service. Should there be a
need beyond BMW Roadside Assistance, Emer-
gency Valet will provide a personal assistant
who will help in every way to get you to your
final destination. Emergency Valet will help you
locate a rental car or taxi agency, hotel or even
help procure airline reservations. In the event of
an emergency, this service will assist you in get-
ting information out to the proper party whether
it is business or personal. If we are unable to
contact one of your party, the message relay
service will document the information, and will
make reasonable efforts to deliver the message
to the message recipient. Personal Trip Routing.
Leave the planning to
us. Simply give one of our Roadside Assistance
service representatives a call, and we will pro-
vide you with detailed, easy to read, computer-
ized trip itinerary and companion map package.
Please allow two weeks to process your request.
Services
From the information you provide, the BMW
Roadside Assistance service representative will
determine the type of help required.
Dispatch Service
A service provider will be dispatched to the site
of your disabled vehicle.
On-Site Assistance
On-site service for vehicle disablements such as
flat tires, dead batteries, and out of fuel condi-
tions is provided up to a maximum of $100.00
per incident by BMW Roadside Assistance.
The cost for parts and fuel, when used on-site,
are the responsibility of the owner/driver. The
New SAV Limited Warranty does not cover any
of the above on-site services.
Lock-Out
Your BMW is equipped with an advanced entry
system, which cannot be bypassed by traditional
locksmith methods without significant damage
to your vehicle. BMW encourages you to always
carry your spare wallet key separately from your
other keys. However, in the even that you find
yourself locked out, a simple telephone call to
Roadside Assistance will help you get back on
the road. A representative will help you find
transportation or arrange towing service to the
nearest BMW center. Related towing costs will
be compensated up to $100 per incident. You,
or the person driving your vehicle, are responsi-
ble for any expenses related to replacement
keys.
26

Towing Service
In the event of a mechanical breakdown nor-
mally covered under the New SAV Limited War-
ranty, your SAV will be transported (at no cost)
to the nearest authorized BMW SAV center. Your
SAV is also covered in the event of an accident
or collision.
If a breakdown occurs after normal business
hours, your SAV will be transported to a secure
location and transported to the nearest autho-
rized BMW SAV center on the next business
day.
If you request that the SAV be taken to a loca-
tion other than the nearest authorized BMW
SAV center, any additional expense will be your
responsibility.
However, you may request (at no cost) to be
taken to a different BMW SAV center as long as
it is within 50 additional miles of the “nearest”
BMW SAV center.
Towing requests for SAV disabled because of
casualty, fire, act of God, or violation of law (fed-
eral, state or local) are provided at the expense
of the owner/driver.
If it is necessary for you to have your SAV towed
through your own arrangements, you must
contact BMW Roadside Assistance for prior
authorization and instructions on claim pro-
cedures. All claims must be submitted within
sixty (60) days of the disablement or occur-
rence, accompanied by the original receipts.
Claims received after that time period may be
dishonored and are subject to the full discretion
of BMW Roadside Assistance. If BMW Roadside
Assistance is not contacted for “prior” authori-
zation, the maximum coverage for towing is
$100.00.
Sign-and-Drive
Typically, if you are within the terms of your war-
ranty, the services you receive under the BMW
Roadside Assistance program will not require
payment. In most cases, you will simply sign a
receipt from the provider of services.
Trip Interruption Benefits
Trip interruption benefits are provided for
mechanical breakdowns as follows:
 Breakdowns that are warranty related, and;
 Must occur in excess of 100 miles from the
driver’s residence, and;
 Repairs cannot be completed during normal
business hours on the same day of
breakdown.
Reimbursements will be made for meals, lodg-
ing, car rentals, and alternate transportation to
bring the driver and the BMW SAV together
after the SAV has been repaired by an autho-
rized BMW SAV center. Original receipts must
accompany all reimbursement requests.
Trip interruption coverage is limited to $750.00
per incident, for maximum of five days per
incident.
Always contact BMW Roadside Assistance for
trip interruption benefits. They will assist in
making all the necessary arrangements.
Car Rental Discounts
Discounts are available from Hertz and Enter-
prise car rental companies. Benefits may vary
with each company and location, and are sub-
ject to change without notice.
Simply display your Roadside Assistance card
(showing the applicable Plan number) during
reservation and at the time of rental to secure
your discount.
Exclusions
Specifically excluded from coverage are:
 Fines, taxes, or impound towing fees caused
by a violation of local or state law.
 Expenses related to extreme adverse weather
conditions, including, but not limited to,
floods, hurricanes and tornadoes (removal
from water, snow, ice, etc.).
 Expenses for the removal of snow tires, and
mounting or removal of snow chains.
27

New SAV Limited Warranty —
2008 X5 (Valid only in the U.S.A.
and Puerto Rico)
Warrantor
BMW of North America, LLC (BMW NA) war-
rants 2008 U.S. specification X5 SAVs distrib-
uted by BMW NA or sold through the BMW NA
European Delivery Program against defects in
materials or workmanship to the first retail pur-
chaser, and each subsequent purchaser.
Warranty Period
The warranty period is 48 months or
50,000 miles, whichever occurs first.
Warranty Begins
Coverage begins on the date of first retail sale
or the date the vehicle is first placed into service
as a sales demonstrator, service loaner (SLP) or
company vehicle, whichever is earlier.
Warranty Coverage
To obtain service under this limited warranty, the
SAV must be brought, upon discovery of a
defect in material or workmanship, to the work-
shop of any authorized BMW SAV center in the
United States or Puerto Rico, during normal
business hours. The authorized BMW SAV cen-
ter will, without charge for parts or labor, either
repair or replace the defective part(s) using new
or authorized remanufactured parts. The deci-
sion to repair or replace said part(s) is solely the
prerogative of BMW NA. Parts for which
replacements are made become the property of
BMW NA.
In all cases, a reasonable time must be allowed
for warranty repairs to be completed after the
SAV is received by the authorized BMW SAV
center.
Safety Belt Warranty - Kansas
Safety belts are covered under the BMW New
SAV Limited Warranty for defects in material or
workmanship for a period of 10 years, unlimited
mileage from the date of purchase. In order to
be eligible for this coverage, the SAV must be a
new SAV retailed in the State of Kansas and the
repair performed by an authorized BMW SAV
center in Kansas.
Other Items
Wheel alignment, balancing and wiper blade
inserts are covered up to 2,000 miles.
Items which are subject to wear and tear or
deterioration due to driving habits or condi-
tions, such as brake pads/linings, brake discs,
clutch disc, pressure plate, filters, upholstery,
trim and chrome items, paint finish, drive
belts, glass, and similar items, are specifically
limited to defects in material or workmanship.
This warranty does not apply to the
following:
Damage which results from negligence,
improper operation of the SAV, improper repair,
lack of or improper maintenance, environmental
influences, flood, accident or fire damage, road
salt corrosion, or use of improper or contami-
nated fuel.
Damage to the engine, transmission or any
related component caused by improper shifting
of the transmission.
Maintenance services and parts when replaced
during maintenance such as spark plugs, lubri-
cants, fluids, engine tuneup parts, replacement
of filters, coolant, and refrigerant.
Failure to maintain the SAV properly in accor-
dance with the instructions in the X5 Owner’s
Manual or the Service section of this Statement,
that results in the failure of any part of the SAV.
Modification of the SAV or installation of any
performance accessories or components
attached to the SAV which alters the original
engineering and/or operating specifications or
which result in damage to the other original
components, electrical interference, electrical
short, radio static, water leaks and wind noise.
29

Tires are warranted by their respective manufac-
turer as detailed in the applicable tire manufac-
turer’s warranty statements. Instructions for
proper tire care and maintenance are contained
in the X5 Owner’s Manual. Should you experi-
ence difficulty in obtaining warranty service from
a tire manufacturer, your authorized BMW SAV
center will assist you in resolving the difficulty.
Non-genuine BMW Parts - While you may elect
to use non-genuine BMW parts for maintenance
or repair services, BMW NA is not obligated to
pay for repairs that include non-genuine BMW
parts or for any damage resulting from the use
of non-genuine parts.
BMW NA will not accept any liability for any
parts and accessories not approved by
BMW.
This warranty shall be null and void if the
vehicle identification number has been
altered or cannot be read, if the odometer
has been replaced or altered and the true
mileage cannot be determined, if the vehicle
has been declared a total loss or sold for sal-
vage purposes, or if the vehicle has been
used in any competitive event.
General
These warranties give you specific legal rights,
and you may also have other rights which vary
from state to state.
THE DURATION OF ANY IMPLIED WARRAN-
TIES, INCLUDING THE IMPLIED WARRANTY
OF MERCHANTABILITY, IS LIMITED TO THE
DURATION OF THE EXPRESS WARRANTIES
HEREIN. BMW NA HEREBY EXCLUDES INCI-
DENTAL AND CONSEQUENTIAL DAMAGES,
INCLUDING LOSS OF TIME, INCONVENIENCE,
OR LOSS OF USE OF THE VEHICLE, FOR ANY
BREACH OF ANY EXPRESS OR IMPLIED
WARRANTY, INCLUDING THE IMPLIED WAR-
RANTY OF MERCHANTABILITY, APPLICABLE
TO THIS PRODUCT.
Some states do not allow limitations on how
long an implied warranty lasts, or the exclusion
or limitation of incidental or consequential dam-
ages, so the above limitations and exclusions
may not apply to you.
Limited Warranty — Rust
Perforation 2008 X5
BMW of North America, LLC (BMW NA) war-
rants this original SAV against defects in materi-
als or workmanship which will result in rust
perforation of the SAV body for a period of
twelve years unlimited mileage, commencing on
the date of first retail sale, or the date the vehi-
cle is first placed in service as a demonstrator or
company vehicle, whichever is earlier.
To obtain service under this warranty, the SAV
must be brought, upon discovery of any rust
perforation, to the workshop of any authorized
BMW SAV center. This authorized BMW SAV
center will, without charge for parts or labor,
either repair or replace the defective part(s). The
decision to repair or replace said part(s) is solely
the prerogative of BMW NA. Parts for which
replacements are made become the property of
BMW NA.
REQUIRED MAINTENANCE:
In order to keep this warranty in effect, the SAV
must be inspected at every BMW Inspection II
(at least every two years). Any areas requiring
preventative maintenance must be repaired.
The Inspection/Maintenance consists of:
a. Washing the chassis before inspection, if necessary, due to dirt accumulation.
b. Repairing any damages to undercoating or paint due to stone chips, gravel erosion,
scratches, or other external influences.
BMW of North America, LLC (BMW NA) makes
no other express warranty on this product
except the New SAV Limited Warranty or the
warranty as to the emission control system. THE
DURATION OF ANY IMPLIED WARRANTIES,
INCLUDING THE IMPLIED WARRANTY OF
MERCHANTABILITY, IS LIMITED TO THE
DURATION OF THE EXPRESS WARRANTIES
HEREIN.
30

BMW OF NORTH AMERICA, LLC (BMW NA)
HEREBY EXCLUDES INCIDENTAL AND CON-
SEQUENTIAL DAMAGES, INCLUDING LOSS
OF TIME, INCONVENIENCE, OR LOSS OF USE
OF THE SAV, FOR ANY BREACH OF ANY
EXPRESS OR IMPLIED WARRANTY, INCLUD-
ING THE IMPLIED WARRANTY OF MER-
CHANTABILITY, APPLICABLE TO THIS
PRODUCT.
Some states do not allow limitations on how
long an implied warranty lasts, or the exclusion
or limitation of incidental or consequential dam-
ages, so the above limitations and exclusions
may not apply to you.
This warranty gives you specific legal rights, and
you may also have other rights which vary from
state to state. Any legal claim or action arising
from any express or implied warranty contained
herein must be brought within 12 months of the
date it arises.
This warranty does not apply to the
following:
a. Damage caused by negligence, improper accident damage repairs, or improper use.
b. Damage attributable to failure to perform required inspections/maintenance at the
specified intervals or in accordance with the
BMW rust inspection/maintenance program
instructions. Proof must be provided by a
paid invoice or filling in the appropriate boxes
in the Service Section of this Statement.
BMW NA will not accept any liability for any
parts and accessories not approved by
BMW.
This warranty shall be null and void if the
SAV identification number has been altered
or cannot be read, if the odometer has been
replaced or altered and the true mileage can-
not be determined, if the SAV has been
declared a total loss or sold for salvage pur-
poses, or if the SAV has been used in any
competitive event.
Federal Emissions System Defect
Warranty (Valid only in the U.S.A.
and Puerto Rico)
This warranty applies only to U.S. specification
SAVs distributed by BMW of North America,
LLC (BMW NA) or sold through the BMW NA
European Delivery Program.
In accordance with the defect warranty provi-
sions of section 207(b) of the Clean Air Act,
BMW NA warrants to the first retail purchaser,
and each subsequent purchaser, that the SAV
(a) was designed, built and equipped so as to
conform, at the time of sale, with all regulations
of the U.S. Environmental Protection Agency
applicable at the time of manufacture and (b) is
free from defects in materials and workmanship
which would cause it to fail to conform with
applicable regulations for a period of 2 years or
24,000 miles, whichever occurs first, except for
specific emission control components (as listed
on page 34), for which the warranty period is
8 years or 80,000 miles, whichever occurs first.
Coverage begins on the date of first retail sale
or the date the vehicle is first placed into service
as a sales demonstrator, service loaner (SLP) or
company vehicle, whichever is earlier.
Warranty claims must be made as soon as rea-
sonably possible after a defect is discovered. To
make a claim, the SAV must be brought to any
authorized BMW SAV center during normal
business hours.
The authorized BMW SAV center will, without
charge for parts or labor (including diagnosis),
either repair or replace the defective part, if any.
The decision whether to repair or replace said
parts is solely the prerogative of BMW NA and
must be expected to correct the failure of the
warranted part. Parts for which replacements are
made become the property of BMW NA. In all
cases, a reasonable time must be allowed for
warranty repairs to be completed after the SAV
is received by the authorized BMW SAV center.
For assistance in determining which specific
parts or components of your vehicle are covered
under this warranty, please contact your autho-
rized BMW SAV center.
31

It is the owner’s responsibility to have all sched-
uled inspection and maintenance services per-
formed (at the owner’s expense), as prescribed
in the maintenance schedule for the BMW Emis-
sion Control System. Service intervals are com-
puted by the onboard BMW service interval
indicator and displayed on the instrument panel.
The instructions for proper maintenance and
use can be found in the X5 Owner’s Manual. It is
strongly recommended that any replacement
parts used for maintenance, repair or replace-
ment of emission control systems be certified
BMW Service Parts or BMW Authorized
Remanufactured Parts. Without invalidating this
warranty, the owner may elect to have mainte-
nance, repair or replacement of the emission
control systems performed by any automotive
repair establishment, or elect to use parts other
than certified BMW Service Parts. However, the
cost of such service or parts will not be covered
under this warranty, except in emergency situa-
tions. In an emergency situation, where an
authorized BMW SAV center or a warranty
replacement part is not reasonably available
(within 30 days), repairs may be performed at
any available service establishment using any
equivalent part. BMW NA will reimburse the
owner for such emergency repairs (including
labor, parts and diagnosis not to exceed
BMW NA rates for labor, parts, and diagnosis in
said area) that are covered under this warranty.
Replaced parts and paid invoices must be pre-
sented at an authorized BMW SAV center as a
condition of reimbursement for emergency
repairs not performed by an authorized BMW
SAV center.
The use of replacement parts, which are not of
equivalent quality, may impair the effectiveness
of the emission control system. If other than cer-
tified BMW Service Parts or Authorized
Remanufactured Parts are used for mainte-
nance, repair or replacement of components
affecting emission control, the owner should
obtain assurances that such parts are warranted
by their manufacturer to be equivalent to genu-
ine BMW parts in performance and durability.
BMW NA assumes no liability under this war-
ranty with respect to parts other than genuine
BMW parts. However, the use of non-genuine BMW replace-
ment parts or non-EPA certified parts does not
invalidate the warranty on other components,
unless non-genuine BMW parts or non-EPA cer-
tified parts cause damage to warranted parts.
What is not covered
This warranty does not cover malfunctions
caused by any of the following: accident, flood,
misuse, improper adjustment, modification,
alteration, tampering, disconnection, improper
or inadequate maintenance, use of leaded fuel
or fuels containing more than 10% ethanol, or
other oxygenates with more than 2.8% oxygen
by weight (i.e., more than 15% MTBE or more
than 3% methanol plus an equivalent amount of
co-solvent).
The replacement of maintenance parts, such as
spark plugs, filters and similar items used in
required maintenance services, the repair or
replacement of maintenance parts beyond the
first required inspection/maintenance, or if the
part has been replaced earlier for reasons other
than it being defective.
The SAV or any part of the SAV unless a failure
causes the SAV to fail to conform to applicable
emission regulations.
Any SAV on which the odometer has been
replaced or altered and the true mileage cannot
be determined.
The SAV, if the vehicle identification number is
altered or cannot be read, or if the SAV has
been declared a total loss or sold for salvage
purposes.
32

Coverage begins on the date of first retail sale
or the date the vehicle is first placed into service
as a sales demonstrator, service loaner (SLP) or
company vehicle, whichever is earlier. This war-
ranty continues for a period of 2 years or
24,000 miles, whichever occurs first, except for
specific emissions control components (as
listed on page 34), for which the warranty period
is 8 years or 80,000 miles whichever occurs
first.
This warranty is made subject to the terms and
conditions that apply to the Emission Control
System Warranty and the New SAV Limited
Warranty.
No claim under this warranty will be denied on
the basis of use of a properly installed EPA cer-
tified emission part for maintenance and repair.
A SAV manufacturer may deny an emission per-
formance warranty claim on the basis of an
uncertified replacement part used in the mainte-
nance or repair of an SAV only if the SAV manu-
facturer presents evidence that the uncertified
replacement part is either defective in materials
or workmanship or not equivalent from an emis-
sion standpoint to the original equipment part.
Maintenance, replacement, or repair of emis-
sion control devices and systems may be
performed by any automotive repair estab-
lishment or individual using any certified
part.
Immediately after the SAV has failed an EPA
approved emission short test, your claim can be
made at any authorized BMW SAV center. The
authorized BMW SAV center will honor or deny
your claim within the time period specified by
local or state laws (not to exceed 30 days), to
avoid further penalties or sanctions. lf the claim
is denied, the authorized BMW SAV center will
notify you in writing of the reason(s). The autho-
rized BMW SAV center is required by law to
honor the claim if notice of denial is not received
by the owner within the specified time period.
You may obtain further information concerning
the emission warranties, or report violations of
warranty terms, by contacting the Director, Field
Operations and Support Division (6406J), Envi-
ronmental Protection Agency, 401 “M” Street,
SW, Washington, D.C. 20460. The following systems are covered by the Fed-
eral Emission Performance Warranty for a period
of two years or 24,000 miles, whichever occurs
first. The specific systems may vary according to
model, therefore, all of the systems listed may
not be used on your SAV. For assistance in
determining which systems and specific compo-
nents within these systems apply to your SAV,
please contact your authorized BMW SAV
center.
AIR INDUCTION SYSTEM
FUEL METERING SYSTEM
IGNITION SYSTEM
POSITIVE CRANKCASE VENTILATION SYS-
TEM (PCV)
FUEL EVAPORATIVE CONTROL SYSTEM
EXHAUST SYSTEM
ENGINE EMISSION CONTROL SYSTEM
SENSORS/DEVICES
ON BOARD DIAGNOSTIC SYSTEM (OBD)
RELATED PARTS ASSOCIATED WITH THE
ABOVE SYSTEMS
The following components and/or system are/is
covered under the Federal Emission Warranty
for a period of 8 years or 80,000 miles, which-
ever occurs first.
CATALYTIC CONVERTER
ENGINE CONTROL MODULE (INCLUDING ON-
BOARD DIAGNOSTIC SYSTEM)
For assistance in determining coverage of the
specific components of the on-board diagnostic
system, please contact your authorized BMW
SAV center.
34

California Emission Control
Warranty Statement*
Your Warranty Rights and
Obligations
The California Air Resources Board and BMW of
North America, LLC (BMW NA) are pleased to
explain the emission control system warranty on
your 2008 SAV. In California, new motor vehicles
must be designed, built and equipped to meet
the State’s stringent anti-smog standards.
BMW NA must warrant the emission control
system on your SAV for the periods of time
listed below provided there has been no abuse,
neglect or improper maintenance of your SAV.
Your emission control system may include parts
such as the fuel injection system, the ignition
system, catalytic converter, and engine com-
puter. Also included may be hoses, belts, con-
nectors and other emission-related assemblies.
Where a warrantable condition exists, BMW NA
will repair your SAV at no cost to you including
diagnosis, parts and labor.
Manufacturer’s Warranty Coverage:
– For 3 years or 50,000 miles whichever occurs first:
1. If your SAV fails a Smog Check inspection, all necessary repairs and adjustments will be
made by BMW NA to ensure that your SAV
passes the inspection. This is your emission
control system PERFORMANCE
WARRANTY.
2. If any emission-related part on your SAV is defective, the part will be repaired or
replaced by BMW NA. This is your short-
term emission control system DEFECTS
WARRANTY.
For 7 years or 70,000 miles whichever occurs
first:
If an emission-related part specially noted on
page 38 as having coverage for 7 years or
70,000 miles is defective, the part will be
repaired or replaced by BMW NA. This is your
long-term emission control system DEFECTS
WARRANTY.
Owner’s Warranty Responsibilities:
– As the SAV owner, you are responsible for the performance of the required maintenance
listed in your Owner’s Manual. BMW NA rec-
ommends that you retain all receipts covering
maintenance on your SAV, but BMW NA can-
not deny warranty solely for the lack of
receipts or for your failure to ensure the perfor-
mance of all scheduled maintenance.
– You are responsible for presenting your SAV to an authorized BMW SAV center as soon as a
problem exists. The warranty repairs should be
completed in a reasonable amount of time, not
to exceed 30 days.
– As the SAV owner, you should also be aware that BMW NA may deny your warranty cover-
age if your SAV or part has failed due to abuse,
neglect, improper maintenance or unapproved
modifications.
If you have any questions regarding your war-
ranty rights and responsibilities, you should
contact: BMW of North America, LLC
Customer Relations and Services Department
PO. Box 1227
Westwood, N.J. 07675-1227
Telephone: 1 800 831-1117
Website: www.bmwusa.com
or the California Air Resources Board
9528 Telstar Avenue
El Monte, CA 91731
*The California Emissions Control System Lim-
ited Warranty applies to all 2008 U.S. specifica-
tion BMW SAVs sold, leased, and/or registered
in California, Connecticut, Maine, Massachu-
setts, Rhode Island or Vermont.
35